Industrial and Organizational Psychology Commons^™

Obtaining Sponsorship In Organizations By Developing Trust Through Outside Of Work Socialization, Katie Kirkpatrick-Husk

Industrial-Organizational Psychology Dissertations

Sponsorship, defined as a relationship that produces objective career benefits for the person being sponsored, has recently grown in popularity in the media. This study sought to examine antecedents to sponsorship by testing the hypothesis that socializing outside of work with another individual leads to increased affect-based trust, which in turn positively affects the willingness to sponsor him or her. A dual-experimental design was employed to test this proposal in which the independent variable was manipulated in one experiment, and the mediator was manipulated in the second.

The study included 492 participants from the United States, 35% were female, and …

Eat More Chicken And Lead More People: Perceived Measures Of Servant Leadership At Chick-Fil-A, Michael Mishler

Masters Theses

This present study used survey data from 31 employees working at 2 Chick-fil-A locations to assess the supervisor's perceived level of supervisor's level of servant leadership and how the level (a) affects coworker's perceptions of performance, (b) job satisfaction, and (c) relational trust amongst coworkers. The participants ranged in ages from 18-50. The average age for the participants was 26. The data for the study was collected through the distribution of surveys to individuals who currently work at Chick-fil-A. The two selected locations were approximately 300 miles apart in Virginia. The study employed quantitative research methods in order to collect …

Two Pathways To Performance: Affective- And Motivationally-Driven Development In Virtual Multiteam Systems, Miliani Jimenez-Rodriguez

Electronic Theses and Dissertations

Multiteam systems are an integral part of our daily lives. We witness these entities in natural disaster responses teams, such as the PB Oil Spill and Hurricane Katrina, governmental agencies, such as the CIA and FBI, working behind the scenes to preemptively disarm terrorist attacks, within branches of the Armed Forces, within our organizations, and in science teams aiming to find a cure for cancer (Goodwin, Essens, & Smith, 2012; Marks & Luvison, 2012). Two key features of the collaborative efforts of multiteam systems are the exchange of information both within and across component team boundaries as well as the …

The Never Ending Attraction Of The Ponzi Scheme, Pearl Jacobs, Linda Schain

Criminal Justice Faculty Publications

In the 1920’s, Charles Ponzi engaged in a notorious money making scheme. This scheme had been tried before but no one prior to Charles Ponzi had managed to swindle millions of dollars out of unsuspecting people. Thus, the scheme bears his name. In December 2008, Bernard Madoff, a major Ponzi schemer, was exposed. He managed to con investors out of over $65 billion over a thirty year period. Madoff was a highly respected financial expert. The investors were mostly well educated and supposedly financially savvy. How did this happen? This paper will examine some theories which may help explain both …

The Effectiveness And Ethics Of Immediate And Top Leaders: Relationships To Organizational Climate, Organizational Commitment, And Size Of Organization, Johnny Joseph Parker

Theses Digitization Project

The purpose of this study is to understand the relationships that exist between effective leaders in an organization and ethical leaders, the climate of the organization, and the level of commitment to the organization.

The Effects Of Ethnic Diversity, Perceived Similarity, And Trust On Collaborative Behavior And Performance, Jessica Wildman

Electronic Theses and Dissertations

Recent issues such as global economic crises, terrorism, and conservation efforts are making international collaboration a critical topic. While cultural diversity often brings with it new perspectives and innovative solutions, diversity in collaborative settings can also lead to misunderstandings and interaction problems. Therefore, there is a pressing need to understand the processes and influences of intercultural collaboration and how to manage the collaborative process to result in the most effective outcomes possible. In order to address this need, the current study examines the effect of ethnic diversity, perceived deep-level similarity, trust, and distrust on collaborative behavior and performance in decision-making …

The Effects Of Automation Expertise, System Confidence, And Image Quality On Trust, Compliance, And Performance, Randall D. Spain

Psychology Theses & Dissertations

This study examined the effects of automation expertise, system confidence, and image quality on automation trust, compliance, and detection performance. One hundred and fifteen participants completed a simulated military target detection task while receiving advice from an imperfect diagnostic aid that varied in expertise (expert vs. novice) and confidence (75% vs. 50% vs. 25% vs. no aid). The task required participants to detect covert enemy targets in simulated synthetic aperture radar (SAR) images. Participants reported whether a target was present or absent, their decision-confidence, and their trust in the diagnostic system's advice. Results indicated that system confidence and automation expertise …

Personal Characteristics And The Impact Of Transformational Leadership Behaviors On Follower Outcomes, Charles N. Thompson

Browse all Theses and Dissertations

Transformational leadership has emerged as the dominant model for understanding how leaders impact affective and behavioral responses of their followers. The current study investigated the extent to which follower core self-evaluation (Judge et al., 1997) and affect-based trust in leadership impact the relationship between transformational leadership behaviors and work outcomes, such as follower job satisfaction, satisfaction with the leader, perceptions of job core characteristics, and organizational citizenship behaviors. Follower core self-evaluation was found to moderate the relationship between transformational leadership behaviors and follower job satisfaction and satisfaction with the leader. Affect-based trust in the leader was found to fully mediate …

The Effects Of Operator Trust, Complacency Potential, And Task Complexity On Monitoring A Highly Reliable Automated System, Nathan R. Bailey

Psychology Theses & Dissertations

Technological advances have allowed for widespread implementation of automation in complex systems. However, the increase in quantity and complexity of advanced automated systems has raised a number of potential concerns including degraded monitoring skills. The present investigation consisted of two studies that assessed the impact of system reliability, complacency potential, monitoring complexity, operator trust, and system experience on monitoring performance. In both studies, participants monitored a simulated aviation display for failures while operating a manually controlled flight task. In addition, the second experiment assessed the ability of operators to detect a single automation failure over three experimental sessions. Results indicated …

The Effects Of Perceived Identity And Justice Experiences With An Adr Institution On Managers’ Decisions, Shu-Cheng Chi, Hwa-Hwa Tsai, Ming-Hong Tsai

Research Collection School of Social Sciences

This study samples 78 business decision‐makers whose cases were part of an alternative dispute resolution (ADR) process, i.e., the Public Construction Commission (PCC), which operates under the government in Taiwan, between 1997 and early 2000. The authors propose an interaction between two variations of trust—category‐based trust and experience‐based trust—and hypothesize that decision‐makers’ perceived identity with new versus old government ideology and past justice experiences (with the PCC) would jointly affect their decision preferences. The results partially support these hypotheses. The authors emphasize the critic role of trustworthiness of the third‐party ADR providers. We conclude with a discussion of the implications …

Leadership Style And Performance In Telework: Examining The Influence Of Trust, Rebecca D. Vandever

Psychology Theses & Dissertations

The present study examines the relationship between leadership and performance for teleworkers. Secondary data analysis was used to examine the effects of the Full Range Leadership Theory on the task and contextual performance of 127 teleworkers. Moderated regression analyses show that affect-based trust only moderates the relationship between laissez-faire leadership and task performance. Mediation analyses show that affect-based trust partially mediates the relationship between all three types of leadership and two types of performance. This study shows that affect-based trust is an important element of the relationship between leaders and teleworkers. Future research should further examine the influence of trust …

The Role Of Trust, Leader-Member Exchange, And Organizational Justice In Employee Attitudes And Behaviors: A Laboratory And Field Investigation, Rudolph Joseph Sanchez

Dissertations and Theses

The study of interpersonal relationships continues to be a major focus of theory and research in a wide array of disciplines. The present research examined one of the most prevalent and significant interpersonal relationships in the workplace context—the dyadic relationship between a supervisor and a subordinate. This research examined the relationships between trust, quality of the leader-member exchange relationship (LMX; a measure of the quality of the dyadic relationship), perceived organizational justice, and several employee attitudes and behaviors that are important to individual workers and the organizations in which they work.

Data were collected in both laboratory and field settings. …