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Burnout

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Articles 61 - 90 of 101

Full-Text Articles in Industrial and Organizational Psychology

The Prevalence Of Burnout Among Entry-Level Dental Hygiene Program Directors, Jessica Suedbeck, Emily A. Ludwig, Susan Lynn Tolle Jan 2021

The Prevalence Of Burnout Among Entry-Level Dental Hygiene Program Directors, Jessica Suedbeck, Emily A. Ludwig, Susan Lynn Tolle

Dental Hygiene Faculty Publications

Purpose: Workplace burnout in academia is a problem that affects career satisfaction and longevity. The purpose of this study was to determine the prevalence of burnout among entry-level dental hygiene program directors.

Methods: The Copenhagen Burnout Inventory (CBI) survey was used to determine prevalence of burnout in 325 dental hygiene program directors from across the United States. The survey was disseminated electronically. The CBI contains 19 questions that measure overall, personal, work-related, and client/student-related burnout on a five-point Likert type scale. The survey also included nine demographic and three open-ended questions related to burnout. Descriptive statistics, one sample t-tests, and …


Is Burnout A Depressive Condition? A 14-Sample Meta-Analytic And Bifactor Analytic Study, Renzo Bianchi, Jay Verkuilen, Irvin S. Schonfeld, Jari J. Hakanen, Markus Jansson-Fröjmark, Guadalupe Manzano-García, Eric Laurent, Laurenz L. Meier Jan 2021

Is Burnout A Depressive Condition? A 14-Sample Meta-Analytic And Bifactor Analytic Study, Renzo Bianchi, Jay Verkuilen, Irvin S. Schonfeld, Jari J. Hakanen, Markus Jansson-Fröjmark, Guadalupe Manzano-García, Eric Laurent, Laurenz L. Meier

Publications and Research

There is no consensus on whether burnout constitutes a depressive condition or an original entity requiring specific medical and legal recognition. In this study, we examined burnout–depression overlap using 14 samples of individuals from various countries and occupational domains (N = 12,417). Meta-analytically pooled disattenuated correlations indicated (a) that exhaustion—burnout’s core—is more closely associated with depressive symptoms than with the other putative dimensions of burnout (detachment and efficacy) and (b) that the exhaustion–depression association is problematically strong from a discriminant validity standpoint (r = .80). The overlap of burnout’s core dimension with depression was further illuminated in 14 exploratory structural …


Organizational Stressors As Predictors Of Burnout, Kristen Albritton Dec 2020

Organizational Stressors As Predictors Of Burnout, Kristen Albritton

Dissertations

The purpose of this study is to determine if organizational stress, measured by role conflict and role ambiguity, predicts burnout among employees. A review of the related literature identified variables that demonstrate a relationship with burnout, supported by the Maslach (1998) theory of burnout and Katz and Kahn’s (1966) organizational role theory. The researcher also examined whether organizational level and demographic variables (gender, education level, and job tenure) moderate the relationships between role conflict, role ambiguity, and burnout.

The study follows a non-experimental, cross-sectional design using data collected from a survey. Results of linear regression analyses reveal role conflict and …


The Occupational Depression Inventory: A New Tool For Clinicians And Epidemiologists, Renzo Bianchi, Irvin Sam Schonfeld Oct 2020

The Occupational Depression Inventory: A New Tool For Clinicians And Epidemiologists, Renzo Bianchi, Irvin Sam Schonfeld

Publications and Research

Background: Depressive symptoms induced by insurmountable job stress and sick leave for mental health reasons have become a focal concern among occupational health specialists. The present study introduces the Occupational Depression Inventory (ODI), a measure designed to quantify the severity of work-attributed depressive symptoms and establish provisional diagnoses of job-ascribed depression. The ODI comprises nine symptom items and a subsidiary question assessing turnover intention. Methods: A total of 2254 employed individuals were recruited in the U.S., New Zealand, and France. We examined the psychometric and structural properties of the ODI as well as the nomological network of work-attributed depressive symptoms. …


Work-Related Communications After Hours: The Influence Of Communication Technologies And Age On Work-Life Conflict And Burnout, Alison Loreg Jun 2020

Work-Related Communications After Hours: The Influence Of Communication Technologies And Age On Work-Life Conflict And Burnout, Alison Loreg

Electronic Theses, Projects, and Dissertations

Organizations are increasingly utilizing communications technologies (CT) (e.g., smart phones, tablets) for the purposes of work-related communications after hours. Such technologies allow workers to instantaneously interact with clients and co-workers, accomplish work-related tasks at home or on the weekends, and access information across physical and temporal boundaries. However, researchers have suggested that use of CTs after hours can cause conflict between the work and life domains and can negatively impact employee well-being. Furthermore, due to age-related declines, older employees may be especially vulnerable to such outcomes. This aim of this study is to investigate the influence on age on the …


Using Art To Mitigate Burnout For Those Working In Direct Care, Jessica E. Goodchild May 2020

Using Art To Mitigate Burnout For Those Working In Direct Care, Jessica E. Goodchild

Expressive Therapies Capstone Theses

Through a critical review of the existing literature, this capstone thesis seeks to investigate the potential benefits and drawbacks to the integration of guided artistic practices within the workplace. The literature reviewed focused on both qualitative and quantitative studies of burnout and explored the professional benefits that art making can provide in mitigating burnout for those within a western culture working in the field of mental health and social services, particularly in the capacity of a direct care worker (DCW). Through the review of the literature a case can be made for the benefits of using visual art to engage …


The Relationship Between Developmental Opportunities, Burnout, And Turnover Intentions: An Exploration Of Potential Moderating Effects, Derek Gravholt Jan 2020

The Relationship Between Developmental Opportunities, Burnout, And Turnover Intentions: An Exploration Of Potential Moderating Effects, Derek Gravholt

Electronic Theses and Dissertations

Through the lens of the Job Demands-Resources (JD-R) Model, potential moderating effects of Self-Determination Theory (SDT) needs were investigated for the relationships between developmental opportunities and both turnover intentions and burnout in a sample of healthcare employees. SDT needs include the need for competence, the need for relatedness, and the need for autonomy, which are all theorized to be important pieces of optimal psychological functioning. Results indicated that developmental opportunities were negatively related to both turnover intentions and burnout, and these effects were moderated by the employee’s sense of relatedness, such that those with low relatedness appreciated even more reduction …


A Five-Sample Confirmatory Factor Analytic Study Of Burnout-Depression Overlap, Renzo Bianchi, Irvin Sam Schonfeld, Jay Verkuilen Jan 2020

A Five-Sample Confirmatory Factor Analytic Study Of Burnout-Depression Overlap, Renzo Bianchi, Irvin Sam Schonfeld, Jay Verkuilen

Publications and Research

Objective: It has been asserted that burnout—a condition ascribed to unresolvable job stress—should not be mistaken for a depressive syndrome. In this confirmatory factor analytic study, the validity of this assertion was examined.

Methods: Five samples of employed individuals, recruited in Switzerland and France, were mobilized for this study (N = 3,113). Burnout symptoms were assessed with the Shirom–Melamed Burnout Measure, the Maslach Burnout Inventory (MBI)—General Survey, and the MBI for Educators. Depressive symptoms were measured with the PHQ‐9.

Results: In all five samples, the latent factors pertaining to burnout’s components correlated on average more highly with the latent Depression …


Conceptualization Of Faculty Work Motivation: Overcoming The Impasse, Julie Nikolaeva Thompson Jul 2019

Conceptualization Of Faculty Work Motivation: Overcoming The Impasse, Julie Nikolaeva Thompson

Psychology Theses & Dissertations

The work motivation literature is at an impasse. At the same time, changing economic and social conditions necessitate an ongoing transformation for how organizations motivate their workforce. Although changes in the nature of work have captured the attention of researchers, calls for more research to further develop work motivation theory have largely gone unnoticed. The scarcity of new theoretical research contributes to a lack of contextual understanding in work motivation. As such, organizational leaders continue to develop interventions based on the findings of potentially outdated work motivation theories. This may lead to diminished work motivation, productivity, and commitment, particularly for …


Redefining Burnout: Exploring Common Conceptualizations And The Neurophysiology Of Chronic Stress To Establish An Integrated Allostatic Model, Danny A. Guzzi Apr 2019

Redefining Burnout: Exploring Common Conceptualizations And The Neurophysiology Of Chronic Stress To Establish An Integrated Allostatic Model, Danny A. Guzzi

Dissertations

Burnout is a widely researched stress-related phenomenon associated with numerous adverse outcomes for employees and organizations. Unfortunately, burnout is not well understood and research to this point has been flawed due to a lack of consensus on the definition, dimensionality, and context of the construct. Prevalent conceptualizations of burnout have been criticized for being arbitrarily developed without solid theoretical foundation and for failing to clearly distinguish burnout from depression or other work-related conditions such as compassion fatigue, secondary traumatization, and vicarious traumatization. The current project first examines relevant literature to identify commonalities among prevalent burnout conceptualizations. Then relevant stress research …


The Moderating Role Of Culture In The Job Demands-Resources Model, James A. De Leon Feb 2019

The Moderating Role Of Culture In The Job Demands-Resources Model, James A. De Leon

Doctoral Dissertations

During the past few decades, occupational health researchers have examined the effects of work characteristics on job stress and employee wellbeing (Beehr & Franz, 1987; Caulfield, Chang, Dollard, & Elshaug, 2004; Jex, 1998; Jex & Britt, 2014; Schaufeli & Greenglass, 2001; Sparks, Faragher, & Cooper, 2001). With the help of the Job Demands-Resources model (JD-R model; Bakker & Demerouti, 2007; Bakker, Demerouti, & Schaufeli, 2003; Demerouti, Bakker, de Jonge, Janssen, & Schaufeli, 2001; Schaufeli & Bakker, 2004), researchers have been able to examine the impact of jobspecific work characteristics (demands and resources) on employee wellbeing. The work processes outlined in …


The Buffering Role Of Character Virtues On The Relationship Between Burnout And Its Antecedents, Allison Bachmann Jan 2019

The Buffering Role Of Character Virtues On The Relationship Between Burnout And Its Antecedents, Allison Bachmann

Williams Honors College, Honors Research Projects

This project explores the relationship between character virtues and burnout among student employees. It reviews and elaborates on the previous research findings in positive psychology and uses existing research on human virtues in order to further study their relationship with burnout. In exchange for extra course credit, students completed an online survey comprised of a demographic questionnaire and measures of character virtues, burnout, job control, and work overload. Analysis of the results focused on the specific virtues of courage and transcendence and the burnout antecedents of work overload, and lack of control. A multiple regression analysis was used to determine …


Inquiry Into The Correlation Between Burnout And Depression, Irvin Sam Schonfeld, Jay Verkuilen, Renzo Bianchi Jan 2019

Inquiry Into The Correlation Between Burnout And Depression, Irvin Sam Schonfeld, Jay Verkuilen, Renzo Bianchi

Publications and Research

The extent to which burnout refers to anything other than a depressive condition remains an object of controversy among occupational health specialists. In three studies conducted in two different countries and two different languages, we investigated the discriminant validity of burnout scales by evaluating the magnitude of the correlation between (latent) burnout and (latent) depression. In Study 1 (N = 911), burnout was assessed with the Maslach Burnout Inventory–General Survey’s Exhaustion subscale and depression with the depression module of the Patient Health Questionnaire (PHQ). In Study 2 (N = 1,386), the Shirom–Melamed Burnout Measure was used to assess burnout and …


Predicting Entrepreneurial Burnout In A Moderated Mediated Model Of Job Fit, Eva De Mol, Violet T. Ho, Jeffrey M. Pollack Jan 2018

Predicting Entrepreneurial Burnout In A Moderated Mediated Model Of Job Fit, Eva De Mol, Violet T. Ho, Jeffrey M. Pollack

Management Faculty Publications

We introduce, and empirically test, a model of entrepreneurial burnout that highlights the relationships among job fit, entrepreneurial passion, destiny beliefs, and burnout. Using a sample of 326 individuals involved in entrepreneurial jobs, we tested the link between job fit and two forms of passion—harmonious and obsessive—and the moderating role of entrepreneurs' destiny beliefs about work (i.e., the belief that a successful career is “meant to be”). Findings illustrated that their job fit perceptions were positively related to harmonious passion, which in turn negatively predicted burnout. Additionally, the relationship between job fit and obsessive passion was moderated by destiny beliefs, …


The Performance Implication Of Obsessive Work Passion: Unpacking The Moderating And Mediating Mechanisms From A Conservation Of Resources Perspective, Dejun Tony Kong, Violet T. Ho Jan 2018

The Performance Implication Of Obsessive Work Passion: Unpacking The Moderating And Mediating Mechanisms From A Conservation Of Resources Perspective, Dejun Tony Kong, Violet T. Ho

Management Faculty Publications

Work passion is an important determinant of work performance. While harmonious work passion (HWP) shows its consistent predictive value, obsessive work passion (OWP) appears to have a mixed relationship with work performance. To address this puzzle, we integrate research on OWP and emotional exhaustion with conservation of resources (COR) theory. Specifically, we argue that OWP determines emotional exhaustion, whose relationship with work performance is attenuated by leader-member exchange (LMX). By conducting a field study with a sample of 262 U.S. employees, we found supportive evidence, even when controlling for psychological detachment from work. The findings somewhat reconcile the inconsistent results …


Creativity And Innovation Through The Job Demands-Resources Model, Nathan Haugejorde Bjornberg Oct 2017

Creativity And Innovation Through The Job Demands-Resources Model, Nathan Haugejorde Bjornberg

Psychology Theses & Dissertations

Organizational innovation is key to organizations’ financial performance and long-term success (Anderson, Potočnik, & Zhou, 2014; Bowen, Rostami, & Steel, 2010). Employees drive organizational innovation through their creativity and innovation, making the understanding of how to influence these behaviors especially important. Previous research has stressed the importance of the work environment and individual differences in supporting creativity and innovation (Byron & Khazanchi, 2011; Hammond, Neff, Farr, Schwall, & Zhao, 2011; Hülsheger, Anderson, & Salgado, 2009; Hunter, Bedell, & Mumford, 2007), but results have been unclear about how this occurs (Hennessey & Amabile, 2010). This study used the job-demands resources model …


Threat Or Challenge? Intensified Job Demands And The Moderating Effect Of Differentiated Transformational Leadership, Benjamin Bass Jul 2017

Threat Or Challenge? Intensified Job Demands And The Moderating Effect Of Differentiated Transformational Leadership, Benjamin Bass

Psychology Theses & Dissertations

Over the past 30 years, industrialized democracies have experienced major economic change due to globalization, economic instability, and rapid technological innovation. To remain viable, organizations maximize flexibility through strategies like downsizing, just-in-time inventory, and temporary labor. Consequently, employees face heightened responsibility, variable workloads, and rising job insecurity. While these demands are stressful, at times, some may represent an exciting challenge. Recently, researchers started studying how the long-term intensification of work affects employees via intensified job demands. This dissertation builds on their efforts by exploring short-term job demand intensification. Specifically, the transactional model of stress and the job demands-resources model were …


Predicting Goal Progress And Burnout Using Goal Hierarchies, Truman J. Gore Jan 2017

Predicting Goal Progress And Burnout Using Goal Hierarchies, Truman J. Gore

Browse all Theses and Dissertations

The current study examined the relationships between aspects of goal hierarchies (i.e., goal importance, goal progress, goal relatedness, goal number, goal achievement) and specifically their effects on the important outcomes of goal progress and burnout. Although goal pursuit is an important area of study in psychology, aspects of goal hierarchies are understudied, especially in relation to perceived progress and outcomes of wellbeing. The current research provided evidence that goal progress is negatively related to burnout, that the relatedness between goals of the same hierarchical level and across levels influences our perceptions of the importance of these goals, and that explicit …


Personality And Longevity In The Profession Of Athletic Training, Tyler Harris May 2016

Personality And Longevity In The Profession Of Athletic Training, Tyler Harris

All NMU Master's Theses

A survey was sent to 10,000 certified athletic trainers in various settings to examine personality characteristics and their relationship with satisfaction, intent to leave, and years practiced in the profession. The Employee Personality Inventory, included in the survey, separated respondents into five personality categories: communicators, directors, organizers, soothers and thinkers. Of the 1102 analyzed respondents, 216 were communicators, 51 were directors, 427 were organizers, 331 were soothers, and 77 were thinkers. The distribution of athletic training setting were as follows: academic instruction, 67; administration, 16; clinical medical, 53; clinical rehabilitation, 52; collegiate athletics, 331; high school athletics, 378; other, 65; …


Implementation Of A Nursing Workload Tool To Reduce Nurse Burnout, Nicole K. Greives Apr 2016

Implementation Of A Nursing Workload Tool To Reduce Nurse Burnout, Nicole K. Greives

Evidence-Based Practice Project Reports

Nursing burnout and workload is a complicated issue with far-reaching effects. Nursing burnout and inappropriate nursing workload have been linked to increased risk of urinary tract infection, respiratory infections, decreased patient satisfaction, decreased quality and safety of care, and increased mortality. The purpose of the project was to decrease nursing burnout on a Medical Progressive Care Unit (MPCU) by moving patients with high workloads and medical instability to a higher level of care. Within this project, Rosabeth Kanter’s Theory of Structural Power was used for the theoretical framework, and the Stetler Model guided the implementation. The intervention consisted of a …


Burnout Is Associated With A Depressive Cognitive Style, Renzo Bianchi, Irvin Sam Schonfeld Jan 2016

Burnout Is Associated With A Depressive Cognitive Style, Renzo Bianchi, Irvin Sam Schonfeld

Publications and Research

We examined whether burnout is associated with a depressive cognitive style, understood as a combination of dysfunctional attitudes, ruminative responses, and pessimistic attributions. A total of 1386 U.S. public school teachers were included—1063 women (M_age: 42.73, SD_age = 11.36) and 323 men (M_age: 44.60, SD_age = 11.42). Burnout was assessed with the Shirom–Melamed Burnout Measure (SMBM). Dysfunctional attitudes were measured with the Dysfunctional Attitude Scale Short Form, ruminative responses with the Ruminative Responses Scale, and pessimistic attributions with the Depressive Attributions Questionnaire. For comparative purposes, depression was assessed using the 9-item depression module of the …


911,What's My Emergency? Emotional Labor, Work-Related Rumination, And Strain Outcomes In Emergency Medical Dispatchers, Jessica Lee Deselms Jan 2016

911,What's My Emergency? Emotional Labor, Work-Related Rumination, And Strain Outcomes In Emergency Medical Dispatchers, Jessica Lee Deselms

All Graduate Theses, Dissertations, and Other Capstone Projects

The work of Emergency Medical Dispatchers (EMDs) is filled with a variety of stressors, and one of those being emotional labor. Despite research on emotional labor, few studies have quantitatively examined this construct within EMDs. Compared to the plethora of emotional labor literature that focuses on the display of positive emotions, EMDs are required to suppress or neutralize any negative reactions they may experience. Hence, this study was concerned with the further examination of emotional labor, physical health outcomes, burnout, and job satisfaction in a unique population. Additionally, the construct of work-related rumination is in its infancy. It can be …


Relationship Among Motivation, Emotion Regulation, And Psychological Well-Being Of Sophomore And Senior Level Nursing Students, Aryene Delgado, Douglas Garner, Nicole Langhals Jan 2016

Relationship Among Motivation, Emotion Regulation, And Psychological Well-Being Of Sophomore And Senior Level Nursing Students, Aryene Delgado, Douglas Garner, Nicole Langhals

Williams Honors College, Honors Research Projects

Nursing education and professional work involve stressful circumstances that may lead to attrition, which can further contribute to the projected nursing shortage. This study examines the relationships between motivation, emotional regulation, psychological well-being and academic performance in baccalaureate sophomore and senior level nursing students at a Midwest urban university in the United States. The non-experimental, correlational study is guided by Deci and Ryan’s self-determination theory and uses an online survey data collection and convenience sampling. Measures include: motivation, emotional regulation, psychological well-being (burnout; inauthenticity), and academic performance (GPA), and will be measured using Deci and Ryan’s scale, the Emotion Regulation …


A Bifactor Model Of Burnout? An Item Response Theory Analysis Of The Maslach Burnout Inventory - Human Services Survey, David Andrew Periard Jan 2016

A Bifactor Model Of Burnout? An Item Response Theory Analysis Of The Maslach Burnout Inventory - Human Services Survey, David Andrew Periard

Browse all Theses and Dissertations

Burnout is a syndrome-composed of emotional exhaustion, depersonalization, and personal accomplishment-resulting from chronic stress. The Maslach Burnout Inventory - Human Services Survey (MBI-HSS; Maslach, Jackson, & Leiter, 1996) is the most popular measure of burnout. Unfortunately, the MBI-HSS has flaws including highly correlated traits and low subscale reliabilities. I tested a bifactor model for the MBI-HSS based on the work by Meszaros, Adam, Svabo, Szigeti, and Urban (2014) using item response theory. Bifactor models specify a general factor that underlies all the items within a scale and specific factors that underlie the subscale items; also, all factors are orthogonal. I …


Burnout And Depression: Label-Related Stigma, Help-Seeking, And Syndrome Overlap, Renzo Bianchi, Jay Verkuilen, Romain Brisson, Irvin Sam Schonfeld, Eric Laurent Jan 2016

Burnout And Depression: Label-Related Stigma, Help-Seeking, And Syndrome Overlap, Renzo Bianchi, Jay Verkuilen, Romain Brisson, Irvin Sam Schonfeld, Eric Laurent

Publications and Research

We investigated whether burnout and depression differed in terms of public stigma and help-seeking attitudes and behaviors. Secondarily, we examined the overlap of burnout and depressive symptoms. A total of 1046 French schoolteachers responded to an Internet survey in November–December 2015. The survey included measures of public stigma, help-seeking attitudes and behaviors, burnout and depressive symptoms, self-rated health, neuroticism, extraversion, history of anxiety or depressive disorder, social desirability, and socio-demographic variables. The burnout label appeared to be less stigmatizing than the depression label. In either case, however, fewer than 1% of the participants exhibited …


Organizational Trust As A Moderator Of The Relationship Between Burnout And Intentions To Quit, Glenn Trussell Jan 2015

Organizational Trust As A Moderator Of The Relationship Between Burnout And Intentions To Quit, Glenn Trussell

All Graduate Theses, Dissertations, and Other Capstone Projects

This research explores an individual's trust in his or her organization and an individual's perceptions of the level of organizational trust he or she receives as potential moderators of the relationship between burnout and intentions to quit. Reciprocal trust, as defined by high levels of both individual and perceived organizational trust, was also examined as a potential moderator. Research was conducted in partnership with a regional consulting firm. Survey data was collected through MechanicalTurk. A total of 2,922 participants from eighteen business sectors across the United States and Canada were represented. Level of trust was shown to significantly impact intentions …


Burnout-Depression Overlap: A Review, Renzo Bianchi, Irvin Sam Schonfeld, Eric Laurent Jan 2015

Burnout-Depression Overlap: A Review, Renzo Bianchi, Irvin Sam Schonfeld, Eric Laurent

Publications and Research

Whether burnout is a form of depression or a distinct phenomenon is an object of controversy. The aim of the present article was to provide an up-to-date review of the literature dedicated to the question of burnout–depression overlap. A systematic literature search was carried out in PubMed, PsycINFO, and IngentaConnect. A total of 92 studies were identified as informing the issue of burnout–depression overlap. The current state of the art suggests that the distinction between burnout and depression is conceptually fragile. It is notably unclear how the state of burnout (i.e., the end stage …


Created Equal? Comparing Disturbing Media Outcomes Across Occupations, Christine Nicole Gundermann Jan 2015

Created Equal? Comparing Disturbing Media Outcomes Across Occupations, Christine Nicole Gundermann

All Graduate Theses, Dissertations, and Other Capstone Projects

The present study was conducted in order to compare outcomes across distinct occupations that are exposed to disturbing media. Using four previously researched samples, I compared results across negative and positive outcomes such as STSD, burnout, social support, and growth. Samples included employees in roles within federal law enforcement and military legal professions. Results indicated that there were some significant differences between occupations on levels of STSD, burnout, and social support. In addition, results showed all samples measuring growth were scoring within the mid-range of scores, indicative of some growth potential. These results also showed that exposure type (Indirect, Combined …


Occupational Burnout And The Causes, Predisposing Factors, Consequences, And Prevention Strategies, Kelsey D. Howard Jan 2015

Occupational Burnout And The Causes, Predisposing Factors, Consequences, And Prevention Strategies, Kelsey D. Howard

A with Honors Projects

Occupational burnout is a common dilemma for employees working in long term careers. It is characterized by exhaustion, cynicism, and lowered efficiency, and it progresses through three stages. Burnout is caused by the increase of demands and the loss of resources. Sleep impairment is also significantly associated with burnout, and also has been shown to hinder the recovery. Lack of balance between work and personal life, as well as perception of stressful events can lead to developing feelings of burnout. External regulation has been associated with a person being more susceptible to develop burnout. Other personal characteristics, such as inability …


Testing A Multi-Level Mediation Model Of Workgroup Incivility: The Role Of Civility Climate And Group Norms For Civility, Jessica Johnston-Fisher May 2014

Testing A Multi-Level Mediation Model Of Workgroup Incivility: The Role Of Civility Climate And Group Norms For Civility, Jessica Johnston-Fisher

Masters Theses & Specialist Projects

The purpose of this study was to test a multi-level mediation model of incivility. Specifically, it was proposed that predictors of workplace incivility at the individual, group, and organizational level would be related to each other and negative individual outcomes. It was also proposed that the relationship between these predictors and outcomes would be mediated by workplace incivility victimization. Two hundred twenty eight participants completed an online survey through Amazon’s Mechanical Turk. Results indicated that variables at all three levels (i.e., civility climate, group norms for civility, and individual characteristics) were related to one another and predictive of negative individual …