Industrial and Organizational Psychology Commons^™

Organizational Citizenship Behavior, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is organizational citizenship behavior?

Organizational citizenship behavior (OCB) is defined as “individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and in the aggregate promotes the efficient and effective functioning of the organization” (Organ, 1988, p. 4). This definition has been further refined to specify that OCB supports task performance in organizations by enhancing the work environment where task performance takes place (Organ, 1997). OCB is one of the three main domains comprising workplace performance, along with task performance and counterproductive work behavior (CWB; Dalal, 2005). OCB is thought to be conceptually opposite …

Counterproductive Work Behavior, Sarah Stepanek, Megan Paul

Umbrella Summaries

What is counterproductive work behavior?

Counterproductive work behavior (CWB), also sometimes referred to as workplace deviance, is defined as “voluntary behavior that violates significant organizational norms and in so doing threatens the well-being of an organization, its members, or both” (Robinson & Bennett, 1995, p. 556). CWB is one of the three main domains of workplace performance, along with task performance and organizational citizenship behavior (OCB; Dalal, 2005). CWB and OCB are thought to be conceptually opposite constructs; CWB is behavior that harms an organization, whereas OCB is behavior that helps an organization. Indeed, CWB and OCB are modestly and …

Covid-19 Pandemic Impact Report At The University Of New Mexico, Lisa A. Marchiondo, Shannon Sanchez-Youngman, Teagan Mullins, Naila V. Decruz-Dixon, Melanie E. Moses, Julia Fulghum

ADVANCE Reports

This report outlines four overarching issues that the COVID-19 pandemic raised or amplified for faculty, based on a survey of full-time faculty on the main campus of the University of New Mexico in Spring 2022. Some of the issues identified existed before the pandemic, which further exacerbated challenges and inequities. Results based on faculty gender, race/ethnicity, and job title are provided.

The report contains multiple recommendations for each of the four core issues that will assist individual faculty and improve campus climate and culture. Recommendations are often applicable to multiple issues, so we provide an appendix that cross-lists recommendations between …

Revisiting Meta-Analytic Estimates Of Validity In Personnel Selection: Addressing Systematic Overcorrection For Restriction Of Range, Paul R. Sackett, Charlene Zhang, Christopher M. Berry, Filip Lievens

Research Collection Lee Kong Chian School Of Business

This paper systematically revisits prior meta-analytic conclusions about the criterion-related validity of personnel selection procedures, and particularly the effect of range restriction corrections on those validity estimates. Corrections for range restriction in meta-analyses of predictor–criterion relationships in personnel selection contexts typically involve the use of an artifact distribution. After outlining and critiquing five approaches that have commonly been used to create and apply range restriction artifact distributions, we conclude that each has significant issues that often result in substantial overcorrection and that therefore the validity of many selection procedures for predicting job performance has been substantially overestimated. Revisiting prior meta-analytic …

An Investigation On The Effects Of Psychological Contract (Pc) Towards Site Safety In The South Indian Construction Industry, M. G. Soundarya Priya, K. S. Anandh, Sathyanarayanan Rajendran, K. N. Sen

Engineering Technologies, Safety, and Construction Faculty Scholarship

The construction sector is India's second-largest industry, contributing to the country's economy and providing many job opportunities. However, construction has been described as a hazardous industry with a high rate of injuries, accidents, and fatalities compared to other sectors worldwide. The "psychological contract of safety (PCS)" is one of the safety climate (SC) variables that influence worker safety behavior (WSB) actions on construction sites to improve safety. This research investigates the influence of SC factors on PCS and PCS on WSB in construction site safety. A quantitative research method has been adopted in this study, and the data is collected …

Hiring Decisions: Impacts Of Applicant Gender And Social Media Presence, Alicia Ostrowski

Honors College Theses

Studies show that hiring decisions can be influenced by an applicant’s social media profile (Broughton et al., 2013) as well as their gender (Garcia-Retamero & Lopez-Zafra, 2009). Women, compared to men, are more likely to face hiring discrimination (Garcia-Retamero & Lopez-Zafra, 2009) and many hiring managers tend to look at an applicant’s social media profiles for additional information during the hiring process (Broughton et al., 2013). There is a lack of substantial research on the combination of these two factors. This study examined the effects of gender and social media type on hiring decisions.

How An Abusive Supervision Climate Impacts Business-To-Business (B2b) Sales Performance, And The Roles Of Leader–Members Interdependence And Team Psychological Safety, Matthew J. Daniel

Electronic Theses and Dissertations

Sales supervisors can tremendously influence the sales teams they manage, and their behaviors can influence a team’s engagement and sales performance. Because of the supervisor’s influential role, their behavior, positive or negative, can ripple throughout the organization. As a result, a supervisor who role models abusive behavior within their organization also promotes a climate of abuse and incivility that can contribute to a toxic workplace. Abusive supervision (AS) is a significant problem in many business-to-business (B2B) sales organizations that negatively impacts the financial welfare and subjective well-being of organizations and their employees. This quantitative correlational study aimed to examine how …

The Correlation Between Transformational Leadership And Mental Health Clinician Burnout, Rebekah E. Shutter

Electronic Theses and Dissertations

Mental health clinicians working in a hospital setting are at a high risk of experiencing burnout due to the stressful demands of their caseloads, compassion fatigue, limited resources, and unsupportive leadership. While there is ample research regarding the cause and effect of burnout on clinicians there is a gap in the literature when it comes to the impact leadership has on mental heath clinician burnout. The purpose of this quantitative, correlational study is to determine if and to what extent there is a correlation between Transformational Leadership and mental health clinician burnout. Participants for this study consisted of 200 mental …

Narcissism And Risk-Taking For Others, Tyler B. Cowley

LSU Master's Theses

While prior findings demonstrate that narcissists are excessively risk-seeking for themselves, research does not yet understand if their risk-seeking behaviors extend to others as well. This paper examines the role of narcissism in risk-taking on behalf of others. I hypothesize that narcissists will take more risks when deciding for others because they lack empathy and perspective taking. Therefore, narcissists are more likely to take risks based on their personal preferences, rather than the recipient’s desires. To test my hypotheses, participants completed the Balloon Analogue Risk Task (BART) for themselves, another individual, and an anonymous individual, followed by completing the Narcissistic …

The Development And Implementation Of Evidence-Based Preanesthesia Assessment Tools For Lvad Patients Undergoing Non-Cardiac Procedures, Tracey Rooney, Casey Weimer, Eileen Giardino, Kerry Shanklin, Pete Pelletier, Audrey Rosenblatt

Journal of Nursing & Interprofessional Leadership in Quality & Safety

Abstract

A university-affiliated tertiary medical center with a newly developed Advanced Heart Failure and Mechanical Circulatory Support program identified the need to implement a more systematic approach to the preanesthesia assessment process for patients with a Left Ventricular Assist Device (LVAD) undergoing noncardiac procedures and standardized guidelines to determine the best blood pressure monitoring system for patients with an LVAD during these noncardiac procedures. A multidisciplinary panel of clinical experts developed an LVAD Preanesthesia Toolkit using standard recommendations identified via evidence-based literature and expert opinion. The Toolkit included an LVAD Preanesthesia Assessment (VaPA) tool and an LVAD Blood Pressure Monitoring …

The Future Of Performance Management In A Remote/Hybrid World Of Work, Allen Gorman

River Cities Industrial and Organizational Psychology Conference

With the many recognized benefits of remote/hybrid work, it is expected that many organizations will never go back to the traditional office model in the wake of the COVID-19 pandemic. With this in mind, many themes from the traditional performance management literature will need to be revisited with an eye toward the future. These themes include a) the increased importance of job analysis for identifying current and future requirements of remote/hybrid work, b) an integration of work-family dynamics into our models of job performance, c) a better understanding of optimal productivity windows and the timing of when work happens, d) …

Keeping Up With Unprecedented Times: Strategies For Building Resilience Within Your Organization, Meredyth Ring

River Cities Industrial and Organizational Psychology Conference

In today’s world, we are constantly being inundated with news informing us of the latest local, national, or global crisis. As such, resilience is more important than ever to sustain us in both our personal and work lives. In this session, Meredyth Ring will guide you through the Center for Creative Leadership’s resilience framework for leaders. We will explore how to expand the resilience framework beyond the individual level and apply it to your organization. She will share tangible examples of what her organization is doing to create a more resilient workforce, with few additional resources. This session will offer …

Effects Of Patient Aggression On Pediatric Healthcare Workers, Lisa Kath, John Little, Ryan Lizerbram, Alexandra Nash, Zareena Shefa, K. Rae Haight, Alexis Rivkin, Rebecca Marconi

River Cities Industrial and Organizational Psychology Conference

Healthcare workers are injured at high rates, even those who work in pediatric settings. The source of these injuries may be overexertion, slips/trips/falls, or needle sticks, but one source of injuries that has not been studied as extensively is patient aggression. Our study looked at possible effects of experiencing “patient behavioral events” (or PBEs), which are defined as physical aggression toward an employee, whether or not there was an intention to harm. Surveys of employees at three children’s hospitals across the U.S. showed that increased frequency of PBEs is associated with decreased well-being and worse job/organization attitudes. One key finding …

What Happened In The Past: How Experience Does Not Mean Squat When It Comes To Adapting To The Changing Nature Of Work, Shawn M. Bergman

River Cities Industrial and Organizational Psychology Conference

The magnitude and pace of workplace change mean that individuals also need to adapt and change their approach to solving modern business problems. The fact that analysis, creativity, and adaptability skills are continually listed as some of the most in-demand employee skills indicate that the workforce has not kept up. Instead, people rely on experience and intuition to solve novel problems. This reliance is concerning because neither have ever been listed as in-demand employee attributes and because experience often has a negative relationship with job performance. The session will introduce a decision-making framework and problem-solving approach, which first involves understanding …

Stress And Eating Behaviors, Britney J. Donovan, Alexander T. Jackson, James P. Loveless, Andrea C. Meggison

River Cities Industrial and Organizational Psychology Conference

Studies pertaining to obesity, stress, and their impact on organizations are plentiful. Further, there is an abundance of research surrounding stress at work and eating behaviors. However, studies regarding work stress and fasting are absent. Because of this, our study aims to examine the relationship between stress, fasting behaviors, and interoception. Interoception is the perception of physical (body) sensations, such as hunger. We argue that interoceptive awareness will mediate the positive relationships between stress and fasting behavior. We argue that stress fasting behaviors are likely to occur during periods of high stress, such as balancing work and midterm exams. Therefore, …

Selection Of Multiteam System Boundary Spanners: An Assessment Of Motivation To Communicate Between Teams, Megan Fralix, David R. Earnest

River Cities Industrial and Organizational Psychology Conference

Interteam communication is critical to MTS (multiteam system) success and boundary spanners, individuals responsible for communicating across teams, take on much of the responsibility of this task (Mathieu et al., 2001). Individual level of motivation to communicate across teams should predict higher performing boundary spanners who have the ability to drive MTS success. This project seeks to create a scale that will assess individual motivation to communicate across teams through the development of an initial item pool, review by subject matter experts, and sampling of a working population to assess initial descriptive and reliability statistics. An initial item pool of …

Exploring The Factor Model Of The Work Locus Of Control Scale, Yendi Neil, Dr. Michael Hein, Judith Van Hein

River Cities Industrial and Organizational Psychology Conference

In a meta-analysis, Spector (1982) examined the relationship between locus of control and other organizational variables and made suggests for the Rotter 29-item Locus of Control scale to be more domain specific for organizations. Having created these suggestions on how to change Rotter’s scale, Spector (1988) developed a new locus of control scale that was organization/work domain specific and made up of 16-items. Studies have used this scale when looking at work-related locus of control, however, many studies have not fully analyzed the scale and its items. As more studies investigate the scale, more factors are being discovered within the …

Helping Psych Students Understand Their Employable Skill Set, Mark Allen, Abigail Branco, Paige Farmer, Megan Hineline, Jacqui Bergman, Shawn Bergman

River Cities Industrial and Organizational Psychology Conference

Introduction Psychology students are underemployed after graduation despite being a part of one of the largest majors nationwide (Burning Glass Technologies, 2018; The Ladders, 2019; National Center for Education Statistics, 2019). In order to remedy this, our study will investigate how many and which careers psychology students are minimally qualified for. We hypothesize the knowledge skills and abilities (KSAOs) psychology students obtain during their undergraduate career will ensure they are minimally qualified for a wide range of careers across industries after graduation. Methods and Analyses In the previous stage of our research project (Todd et al., 2021), we compiled and …

How Can Psychology Students Can Solve Top Industry Issues?, Alexandra Mecklenburg, Morgan Mcelhaney, Aiden Powell, Leonardo Negrete-Perez, Taylor Bott, Shawn Bergman, Jacqui Bergman

River Cities Industrial and Organizational Psychology Conference

Abstract Introduction Among one of the most unemployed majors, psychology bachelors degree students tend to find difficulty in finding employment opportunities that match their skills after graduation, despite their mastery of many knowledge, skill, and abilities (KSAOs) (Burning Glass Technologies, 2018; The Ladders, 2019; Halonen & Dunn, 2017). As businesses continue facing critical issues in the workplace, this begs the question: How can students with an undergraduate psychology degree resolve the most pressing issues within the world of business? This study aims to answer this question by understanding how KSAOs gained from a psychology curriculum align with addressing industry problems. …

Stress And Coping Strategies; A Cross-Cultural Study, Oluwatomisin A. Phillips, Alexander T. Jackson Ph.D., Patrick Mccarthy Ph.D., J.D., Michael Hein Ph.D.

River Cities Industrial and Organizational Psychology Conference

This research study aims at examining the cross-cultural differences or similarities in the stress coping process between countries, with a focus on the United States and Nigeria. More specifically, the study examines whether culture influences the relationship between situational control and coping strategies. Participation in this survey will be restricted to people with either Nigerian or United States nationality who have also lived in their country of nationality for a minimum of 18 years. Participants will be required to respond to items from the Locus of Control scale, brief-COPE scale, and the Values Survey Module. The outcome of this study …

Identifying Personal Energy And Recovery Patterns And Their Impact On Well-Being, Emma Vosika, Chris Cunningham

River Cities Industrial and Organizational Psychology Conference

The study is designed to examine patterns of personal energy expenditure and recovery, and how these patterns are associated with health and well-being. Data will be collected via longitudinal, mixed method survey of a diverse sample of 200 student and non-student adult workers. Measures will include multiple existing tools, including: the Utrecht Work Engagement scale (UWES), Profile of Mood States (POMS), Recovery Experience Questionnaire (REQ), and items from the National Institute of Occupational Safety and Health (NIOSH) Worker Well-Being Questionnaire (WellBQ). A variety of analyses are proposed including latent growth curve modeling and time series analysis. Proposed results include identifying …

Signal Cost And Value Alignment In Organizational Sustainability Messaging To New Hires, Mackenzie Law, Ellise Vangilder, Kaitlyn Miller, Mariana Solanilla, Luke Vavricka, Amanda Lillie, Jack Carson, Jim Westerman

River Cities Industrial and Organizational Psychology Conference

Introduction As companies continue to integrate sustainable initiatives as a strategic focus, their communications to new hires must adapt accordingly. Orientation programs represent an opportunity to inform new hires about the company’s sustainability values, but factors influencing the impact of sustainability messaging on new-hire perceptions remain unexplored. It is important for organizations to send signals to their new hires which are perceived as credible, meaningful, and genuine. However, the framing of sustainability orientation messages may combine with new-hire individual differences to influence these perceptions. We draw from signaling theory and value congruence research in HR to consider the potential impact …

The Impact Of Organizational Justice On Organizational Commitment, Kaytah Mejia, David Earnest, Kevin Harris

River Cities Industrial and Organizational Psychology Conference

The COVID-19 pandemic has brought awareness and scrutiny to numerous workplace practices, organizational norms, and societal expectations surrounding work. From the Great Resignation phenomena, a new trend advocating for work-life balance boundaries is being shared through TikTok, a relatively new social media platform. ‘Quiet Quitting’ occurs when employees prioritize work-life balance and disregard organizational citizenship behaviors that are not requirements of their job duties and responsibilities. Additionally, there has been a focal shift within perceptions of organizational justice and organizational commitment, with an increase of bringing awareness to employees’ needs. This study will examine the impact of employee perceptions of …

Exploring Psychological Detachment, Work-Related Rumination And Role-Centrality In Working From Home, Cora Hurt, Molly Simmons, Katrina Burch

River Cities Industrial and Organizational Psychology Conference

Background The change in environment and commute from work to home help to signal psychological detachment, defined by physically and mentally disengaging from work-related thoughts (Smit, 2016). The combination of modern communication technology and a global pandemic has pushed many employees into working from home regularly, eliminating these signals for psychological detachment. Using effort-recovery theory (Meijman & Mulder, 1998), which suggests that investment of mental resources to deal with work-related demands leads to depletion, we hypothesize that work-related rumination will be associated with the inability to psychologically detach from work (Martin & Tesser, 1996). In addition, role centrality is hypothesized …

Comparing Major Burnout Measures: An Analysis Of Predictive And Incremental Validity, Lauren E. Postier, Faith A. Shannon, Julia R. Barrett

River Cities Industrial and Organizational Psychology Conference

Burnout is an increasingly prominent topic both in industrial and organizational psychology and the public discourse. While the concept of burnout is well known, studies on its temporal relationships are rare and debate remains as to how to best measure it. Frequently used to assess burnout, the Maslach Burnout Inventory (MBI) has received criticism for its dimensions, item wording, and cost relative to other measures. In response, several burnout measures have been created, notably the Shirom-Melamed Burnout Measure (SMBM), the Copenhagen Burnout Inventory (CBI), and more recently the Burnout Assessment Tool (BAT). The proposed research would be the first to …

The Relationship Between Leadership Engagement And Workplace Incidents, Tanner Landolt, Rylie Sant, Nick Granowsky, Jacob Leslie, Sunny Barboj, Yalçın Açıkgöz, Timothy Ludwig, Shawn Bergman

River Cities Industrial and Organizational Psychology Conference

Organizations with strong safety cultures tend to have fewer injuries, which is likely attributed to an increased engagement in safe work behaviors (Dejoy, 2005; DeJoy et al., 1995; Zou, 2011). Furthermore, Hahn and Murphy suggest that engagement behaviors in safety management systems also contribute to a strong safety culture (2008). Engagement behaviors in safety management systems include reporting near misses and minor injuries as well as engaging in safety policies and practices that are perceived as important to the organization and its leaders. In this study, we will be examining how leadership engagement in safety practices is related to near …

Remote Or In-Person Work: How Does Personality And Qualifications Relate To Performance, Aspen Wood, Madison Culver, Mary Elizabeth Covington, Yalcin Acikgoz

River Cities Industrial and Organizational Psychology Conference

After the COVID 19 pandemic forced many office workers to work remotely, many employers are now trying to bring their employees back to the office. However, many employees are resisting these calls, with claims that they can be equally, if not more productive while working remotely. Anecdotal evidence suggests that work performance can fluctuate in remote or in-person environments and from person to person. However, which environment generates better performance on average has not been well understood. In addition, whether there are differences in predictors of performance in remote vs. in-person settings is another under-researched area. Accordingly, acknowledging that this …

Through The Looking Glass: Investigating Incivility And Depletion Through A Cognitive Process Lens, Melissa Sorensen, Katrina Burch

River Cities Industrial and Organizational Psychology Conference

Background Experiencing incivility at work is a common phenomenon that has increased in recent years (Porath & Pearson, 2014). In addition, the effects of experiencing incivility are not bound to the workplace and can continue to negatively impact individuals after they leave work (e.g., Fritz et al., 2019). However, little is known about the mechanisms which transmit the experience of incivility at work to one’s non-work domain. One such mechanism that may be associated with detrimental outcomes of incivility at work in the non-work domain is depletion (Christian & Ellis, 2011), which represents a reduced state of cognitive capacity. However, …

Predicting Vocational Interests Through An Ai-Based Chatbot, Jingyi Li, Jinyan Fan

River Cities Industrial and Organizational Psychology Conference

Vocational interests did not receive much attention in I/O research though recent research has shown that they are strong predictors for both life and job-related outcomes. Measures of vocational interests still rely heavily on traditional self-report method which is subject to several weaknesses. The present research explores the plausibility of measuring vocational interests through an Artificial Intelligence (AI) chatbot. We intend to examine the psychometric properties of the AI chatbot in measuring vocational interests, namely its (1) internal consistency, (2) split-half reliability, (3) generalizability across samples, (4) factorial validity, (5) convergent validity and discriminant validity, (6) generalizability of convergent and …

Validating A Picture-Based Values Measure Across Three Studies, Jingyi Li, Lauren E. Postier, Kendall M. Mcgoey, Peter D. Cook

River Cities Industrial and Organizational Psychology Conference

While the importance of congruence between personal and organizational values to employees and organizations has been well established in the academic literature, existing values measures have shortcomings in applied settings. We have developed the Picture-Based Values Measure (PBVM) to measure Schwartz’s 19 refined basic individual values, resist faking, avoid construct contamination, and show cross-cultural relevance. In this research proposal, we intend to establish the psychometric properties of the PBVM across three studies. In Study 1, to examine convergent validity, 300 working adults will take both the PBVM and Revised Portrait Value Questionnaire (PVQ-RR) via Prolific. To examine discriminant validity, participants …