Industrial and Organizational Psychology Commons^™

Supportive Supervision And Resiliency Ohio - Coach Ohio Flyer 2018, Ohio Department Of Job And Family Services, Quality Improvement Center For Workforce Development

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What We Do and Why

Ohio is committed to improving outcomes for children and families and strengthening its child welfare workforce. When we improve the child welfare workforce, we improve outcomes for children and families. As a participant in a national workforce research project through the Quality Improvement Center for Workforce Development (QIC-WD), Ohio collected data over the last several months and completed a workforce needs assessment. The assessment identified high staff burnout, secondary trauma and lack of engagement as major contributors to Ohio workforce challenges. To address these challenges, six Ohio counties − Champaign, Hamilton, Knox, Montgomery, Summit and …

Experiential Organizing: Pursuing Relational And Bureaucratic Goals Through Symbolically And Experientially Oriented Work, Keimei Sugiyama, John Paul Stephens

Faculty Scholarship

Current scholarship on organizational practices that foster a sense of care and collaboration in work relationships has yet to fully account for the potential misalignment between the goals of a given practice and how it is actually experienced. To address this issue, we develop a theoretical framework of experiential organizing, which we define as an iterative process through which positive relational and bureaucratic goals of a practice are pursued via symbolically and experientially oriented work. We offer theory to explain how organizations move through the experiential organizing process, what different types of work are required, and how the different parts …

Ya Gotta Wanna: Shifting Motivational Priorities In The Self-Control Process, Keemia Vaghef

Theses and Dissertations

Self-control has been linked to a range of important academic, social, and achievement-related outcomes (Tangney et al., 2004). However, there are a variety of differing perspectives on the process by which individuals exert self-control. Thus, the self-control process is still ambiguous and there is no single model that researchers have yet to agree upon. The purpose of this dissertation is to examine this self-control process in more detail, drawing from the shifting priorities self-control process model (Inzlicht, Schmeichel, & Macrae, 2014). More specifically, the study examined the distinct influence of regulatory-related constructs, specifically delay of gratification and future time perspective, …

Using Implementation Science To Strengthen The Child Welfare Workforce, Quality Improvement Center For Workforce Development

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The QIC-WD is using implementation science to strengthen the child welfare workforce in eight child welfare agencies across the U.S. According to a synthesis of the literature, implementation can be defined as a specified set of activities designed to put into practice and activity or program of known dimensions. The QIC-WD is using the implementation science framework developed by NIRN and the guide created by the Permanency Innovations Initiative to support our sites through the stages of implementation: Exploration, Installation, Initial Implementation, and Full Implementation as described below. The QIC-WD knows that high quality implementation of a selected intervention is …

Intercultural Coworker Relationships (Icors) In The Global Workplace: A Grounded Theory Study, Jennifer L. Morton

Dissertations

Previous research supports what employees intuitively sense: peers make the place (Chiaburu & Harrison, 2008; Schneider, 1987). Extant research suggests coworker relationships have critical influence on outcomes ranging from turnover (Felps, Mitchell, Hekman, Lee, Holtom, & Harman, 2009) to creativity (Homan, Buengeler, Eckhoff, van Ginkel, & Voelpel, 2015) to organizational commitment (Viswesvaran & Ones, 2002) to employee health and well-being (Heaphy & Dutton, 2008). Despite the increase of Intercultural COworker Relationships (ICORs), particularly in multinational firms in the technology industry, research has yet to examine what defines coworker relationship quality in the presence of national cultural differences. In other words, …

Employee Perceptions Of Well-Being Programs, Alice V. Edwards, Susan Marcus

Journal of Social, Behavioral, and Health Sciences

Measuring the effectiveness of well-being programs in the workplace is important for optimizing the return on investment and selection of programs that meet organizational objectives. A pilot study was performed to assess employee well-being using the Happiness Mini-Survey and a one-sample pre–post study design intended to quickly allow employees to subjectively rate their well-being before and after participating in various classes as part of a well-being program. The findings demonstrated statistical significance in employee subjective ratings; they reported feeling better emotionally, physically, and mentally after participating in the classes. The employees’ self-rating for stress level also had statistically significant improvement …

Colorism In Assessor Ratings: Exploring The Roles Of Social Dominance Orientation, Metaphorical Associations And Skin Tone Stereotypes, Tiwi D. Marira

Dissertations, Theses, and Capstone Projects

In recent years, public awareness of colorism, or discrimination based on skin tone, has grown. A previous study (Marira & Sommer, 2014) revealed that Social Dominance Orientation (SDO) (i.e., the desire for group-based hierarchy) predicted Black participants’ discriminatory résumé ratings and hiring decisions in favor of lighter-skinned over darker-skinned, African American job applicants. This investigation focused on replicating and extending these findings by utilizing a more racially inclusive sample of Black and White adults and by examining more realistic candidate evaluation and hiring assessments. These simulated workplace assessments were embedded in an online business simulation requiring participants to make …

Differences In Self-Perceptions At Work Between Citizens And Undocumented Immigrants, Marcos Guevara

Electronic Theses, Projects, and Dissertations

This research examined if differences in social categories between two groups, natural—born U.S. citizens and undocumented immigrants with deferred action (DACA) led to differences in self-perceptions at work in areas such as Occupational Self-Efficacy (OSE), Organization Based Self-Esteem (OBSE), and Perceived Employability (PE). Additionally, the effect of Perceived Supervisor Similarity (PSS) on these relationships was also observed. Results showed significant differences only in PE with the DACA group having an unexpectedly higher level than the citizen group. The model was supported as OSE, OBSE, and PSS all significantly predicted PSS in both groups. Lastly, interaction effects were only found in …

The Role Of Self-Disclosure In Improving Workplace Cross-Race Mentoring Outcomes, Christine R. Smith

Dissertations, Theses, and Capstone Projects

While the racial diversity of the workforce is increasing, minority employees still do not appear to be advancing professionally at the same rates as White employees. There are many explanations for why minority employees do not experience the same rates of advancement as White employees. One key developmental relationship that can aid in increasing the opportunities for minority employees to advance and grow in an organization is the mentoring relationship. However, given the lack of diversity in the upper levels of organizational hierarchies, minorities are more likely to have a White mentor than they are to have a minority mentor. …

The Relationship Between Social Anxiety And Leadership Emergence: A Resource Perspective, Katherine Naomi Rau

Theses and Dissertations

Despite its certain prevalence, mental illness has remained largely unstudied in the field of Industrial-Organizational Psychology. The research at hand addresses a widening gap in the literature: what does mental illness mean for leadership, particularly leadership emergence? In attempting to answer this question, I examined the experience of social anxiety as it is the most commonly diagnosed anxiety disorder and has particular relevance to the workplace. By utilizing a resource perspective, I found that controlling for personality, social anxiety did significantly predict emotional exhaustion in terms of both frequency and intensity. Emotional exhaustion and professional self-efficacy significantly predicted leadership emergence …

The Influence Of Regional Stereotypes In Employee Selection, Brittani E. Plaisance

Doctoral Dissertations

An individual’s social world is understood through categorizing other people as those within an individual’s own in-group and those without, or the out-group. Social cognitive theory suggests that individuals make decisions in social settings based on implicit social comparisons between these groups. Stereotypes are oversimplified beliefs about the members of a specific group and discrimination is the behavioral outcome based on held stereotypes. Discrimination based on race, ethnicity, age, and gender has dominated research in the realm of employee selection for the last twenty years. Researchers have demonstrated perceived and actual differences in various attributes by region of the United …

A Human-Systems Approach To Proactively Managing Risk Through Training In An Evolving Aviation Industry, Michael W. Sawyer, Katherine A. Berry, Jason P. Kring, Edward M. Austrian

National Training Aircraft Symposium (NTAS)

The Aviation industry is rapidly evolving through increased automation on the flight deck, new air traffic control tools and procedures, and expanded applications of Unmanned Aircraft Systems (UAS). The majority of these enhancements will rely on human operators (pilots, air traffic controllers, dispatchers, etc.) in order to be safely integrated into the National Airspace System. The staggered development cycle of these technological changes, coupled with independent development teams and relatively limited operational testing opportunities, can create significant challenges. These technological enhancements must be met with similarly rapid advancements in risk mitigation and training.

In this presentation we describe a standardized …

The Power Of Happiness, Sarah R. Romney

Marriott Student Review

This article synthesizes research and psychological principles to explain the impact that one’s attitude can have oneself and others. A positive attitude is contagious and can help one perform better, be more motivated, and earn a higher wage. It can also increase team performance and help others be happy to receive the same benefits. By focusing on their expressions and attitude, people can greatly impact the organizations they are a part of.

Prosocial Implicit Trait Policies Underlie Performance On Different Situational Judgment Tests With Interpersonal Content, Stephan J. Motowidlo, Filip Lievens, Kamalika Ghosh

Research Collection Lee Kong Chian School Of Business

This study tests the hypothesis that situational judgment tests (SJTs) with interpersonal content reflect implicit beliefs about the utility of prosocial action for job effectiveness and that agreeable people are more likely to believe that prosocial action is effective. Two hundred ninety-four undergraduates completed four different SJTs with interpersonal content and a measure of Agreeableness. Results show that the effectiveness of response options in these SJTs is positively correlated with the level of prosociality they express and that because of their prosocial elements, scores on different SJTs are correlated with one another and with Agreeableness. These results shed light on …

A Dual-Process Team Mood Framework Of Team Creativity, Sean Teck Hao Lee

Dissertations and Theses Collection (Open Access)

While it has been recognized that mood can exert a substantive influence on an individual’s level of creativity, much of the creative needs of organizations today are being fulfilled by brainstorming teams rather than individual employees. As such, researchers have begun to examine the effects of mood on creativity in the context of teams. Existing findings, unfortunately, have not been consistent, such that positive mood has been shown to be beneficial towards team creativity at times (e.g., Grawitch, Munz, Elliott, & Mathis, 2003), while at other times being harmful towards team creativity (e.g., Tsai, Chi, Grandey, & Fung, 2012). Similarly, …

Ignatian Spirituality In Vocational Career Development: An Experimental Study Of Emerging Adults, Scott Campanario

Industrial-Organizational Psychology Dissertations

Traditional undergraduate students fall in an age range known as emerging adulthood, a development stage of life characterized by freedom and exploration in pursuit of understanding one’s identity. This is an important developmental process because a failure to discern this identity and what one finds meaningful can be associated with numerous harmful outcomes such as depression, anxiety, and substance abuse. Conversely, coming to a better understanding of one’s identity is also associated with the number of positive outcomes such as hope, life satisfaction, and career planning. Therefore, institutions of higher education have both an opportunity and an obligation to consider …

Transformative Reminiscence Training For Older Adults: Increasing Self-Positive Reminiscence During Self-Directed Life Reviews, Deena Gayle Hitzke

CUP Ed.D. Dissertations

For this dissertation, I tested whether Transformative Reminiscence Training is a viable alternative to facilitated life reviews for older adults. Facilitated life reviews involve structured reminiscence, which is designed to enhance the self-positive functions of identity consolidation, problem solving, and meaning-making death preparation (Korte, 2012). Transformative Reminiscence Training combines life review methods with consciousness raising. It is based on Paulo Freire’s critical theory (2000) and includes psychosocial, perspective transformation, and narrative identity life review education. Using a pre-posttest, randomized experimental design, I explored whether Transformative Reminiscence Training would result in (a) the completion of a self-directed life review, (b) increased …

Prosocial Behaviors: Their Motivations And Impacts On Organizational Culture, Jennifer C. Vieweg

The Journal of Values-Based Leadership

According to the International Corrupt Perceptions Index 2017, more than six billion people are living countries that are plagued by corruption (International Corrupt Perceptions Index, 2017). In an altruistic model of leadership, leaders act with the express intent of helping other people (Johnson, 2015). Within this model, good works manifest themselves as prosocial behaviors or “voluntary behavior(s) intended to benefit another and consisting of actions that benefit others or society” (Schminke, Arnaud, & Taylor, 2014, p. 730). These prosocial behaviors can create collaborative and inspirational environments (Axelsson & Axelsson, 2009), facilitate collectivism (Clarkson, 2014), and contribute to the long-term sustainability …

Impact Of Spousal Work Restrictions And Number Of Dependents On Expatriates’ Work Life And Overall Life Satisfaction, Pooja B. Vijayakumar, Christopher J. L. Cunningham

Industrial and Organizational Psychology Translational Research and Working Papers

Purpose Our understanding of the challenges and the broader role of spouses of expatriates is extremely limited. The purpose of the study was to examine the impact of spousal work restrictions and number of dependents on expatriates’ work life and overall life satisfaction using qualitative and quantitative analyses Design Data were collected from 416 Indian informational technology professionals working in USA. Hypothesized conditional process models were analyzed using the PROCESS tools. Findings Spousal work restrictions and number of dependents created complications in personal life of expatriates, which interfered with their work life resulting in lower overall life satisfaction. We identified …

17-18 Research Results, Pivot Nw Research

Blog

No abstract provided.

Cooperative And Competitive Priming Impacts Participatory Environmental Action, Daniel Curtin

Seton Hall University Dissertations and Theses (ETDs)

Environmental issues are becoming increasingly prominent in today’s psychological research. Some researchers identify cooperation as a possible underlying facilitator of proenvironmental values, or proenvironmentalism. However, previous studies had not directly addressed how manipulating cooperation and competition could influence environmentalism. This study addressed this gap in previous literature by cooperatively, competitively, or neutrally priming participants and comparing their respective environmental attitudes, environmental actions, and environmental identities. 155 participants were recruited from introductory psychology classes at Seton Hall University. Participants were randomly placed into one of three conditions and primed by writing a short passage regarding a significant personal experience acting either …

Readiness For Change And Why It Matters, Quality Improvement Center For Workforce Development

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Organizations seeking to implement and evaluate a workforce intervention must be prepared for change. Change management experts suggest that when readiness in an organization is high, the organization is better able to initiate and sustain a major change. Staff in organizations that are ready for change are more likely to exert greater effort, persist in the face of obstacles, and display cooperative behavior. In organizations where staff are not ready for change, implementation and evaluation of a new intervention can be very difficult. Staff may not be ready for change if they don’t see the need for an intervention, are …

Understanding The Relationship Between Organizational Culture And Turnover, Quality Improvement Center For Workforce Development

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“Organizational culture” is a term used to describe the norms and expectations in a work environment. Research has found that there are three aspects of a human services organization’s culture that predict better outcomes related to the implementation of evidence-based practices, staff turnover, and the serviced provided: 1. Proficiency includes staff skills, competence, responsiveness, and a focus on client well-being. 2. Rigidity reflects issues related to decision making, transparency, micromanagement, and trust. 3. Resistance considers if staff are resistant to change or new ways of doing things. Healthy organizations are highly proficient and not too rigid or resistant. For example …

Virginia Selects And Begins Implementation Of A Workforce Intervention: Transcription Services, Quality Improvement Center For Workforce Development

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The Virginia Department of Social Services (VDSS) was the first QIC-WD site to select a workforce intervention. VDSS learned from the field that many workers leave the agency because they feel overloaded with paperwork. In Virginia, 2,400 Family Services Specialists (FSS) representing 120 local departments of social services (LDSS) perform child welfare and adult protective services. These FSS must document case notes for all interactions with clients, families, and service providers. FSS often manage several high-priority cases and need tools to complete their required documentation in a timely and high-quality manner. VDSS decided to implement three technology solutions to ease …

Stress And The Child Welfare Workforce: Recognizing Signs Of Secondary Traumatic Stress, Quality Improvement Center For Workforce Development

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Child welfare workers are exposed to a variety of stressors in their everyday work. These stressors can come from: 1. Direct traumatic events – Murder, threats on the lives of workers or their family members, name calling, cursing, shouting, assaults, dog attacks, and property damage. 2. Secondary traumatic events – Exposure to the perpetrators or the victims and survivors of trauma (e.g., children who are abused, neglected, abandoned, and killed, battered women, victims of crime, survivors of natural disasters). 3. Organizational environments – Bureaucratic rules, paperwork, work overload, role confusion, high demands with low resources, high levels of office politics, …

A Model Of The Relationship Between Performance Feedback And Goal Setting: A Consideration Of, Affective Cognitive, And Psychological State Effects, Ann-Marie R. Castille

Doctoral Dissertations

Performance feedback meetings are often dreaded, perceived to be worthless, and de-motivating for employees (Culbertson, Henning, & Payne, 2013; Rock, 2008). Although they are intended to enhance motivation and performance (Erez, 1977; Kim & Hamner, 1976), over a third of feedback interventions backfire, resulting in lower rather than higher performance (Kluger & DeNisi, 1996). Motivational theories (i.e., behavioral motivation theory, organizational justice theory, reversal theory, goal setting theory, and theory of planned behavior) provide complementary explanations for the impact of feedback on performance. However, these explanations have not been subjected to comprehensive empirical scrutiny. The purpose of this dissertation was …

Building A Culture Of Workplace Wellness: Perspectives From Philippine Organizations, Ma. Regina Hechanova, Jaimee Felice Caringal-Go

Psychology Department Faculty Publications

This study explored approaches to building a culture of wellness in the workplace from a developing country perspective. Focus group discussions with HR practitioners and health professionals in the Philippines were conducted. Deductive thematic analysis was used to organize the data. Results showed that organizations use a variety of strategies in building workplace wellness, which could be classified using the CREATE framework – Communicate, Role model, Engage employees, Align systems, structures and policies, Train, Evaluate and reinforce. The identified strategies and CREATE framework can be utilized as a guide for organizations planning to implement workplace wellness initiatives in a holistic …

Unexpected Effects: The Dual Effects Of Prevalent Work Characteristics On Goal Accomplishment And The Moderating Role Of Proactivity, Anna Saelinger

Theses and Dissertations

The present study addressed the issue of the inability of current job design models to account for some of the complexities associated with prominent job characteristics (e.g., autonomy, task variety, and interdependence) by examining the effects of these work characteristics on employee goal accomplishment from the perspective of a new conceptual model: the opposing processes model. Specifically, this research proposed intrinsic motivation and interruptions as opposing mechanisms in the work characteristic-work performance relationship, where the positive effect of one (i.e., intrinsic motivation increasing effort and/or desire to reach one’s goal) would be counteracted by the negative effect of the other …

The Effects Of Rating Source, Rating Target, And Job Position On Ratings Of Perceived Training Needs, Phillip Joseph Dillulio

Psychology Theses & Dissertations

Organizational investments in employee training and development have steadily increased over the past decade, with a recent estimate of $160 billion dollars annually. An important component of any training program is the subsequent training needs assessment (TNA), which provides critical information regarding who and what needs trained. Unfortunately, TNA research is severely limited compared to other aspects of the training process. The primary aim of the current study was to examine two important variables that can potentially influence TNA ratings beyond an actual need for training, the source and target of TNA ratings. Based on the assumptions of attribution theory, …

Grateful Beneficiaries And Proud Benefactors: A Moderated Mediation Model Relating Supervisors' Gratitude Expression To Employees' Organizational Citizenship Behavior, William Peter Jimenez

Psychology Theses & Dissertations

Few organizational researchers have considered examining gratitude or pride—much less both simultaneously. In the present study, two complementary emotion theories (i.e., affective events theory and broaden-and-build theory) are integrated in an examination of the prosocial consequences of supervisors’ gratitude expression, employees’ authentic and hubristic pride experiences, and employees’ narcissism in a large construction company in China. Results from the analyses of the moderated mediation model pathways indicated that most of the proposed relationships were nonsignificant. Supervisors’ gratitude expression predicted employees’ organizational citizenship behavior (OCB) but did not predict employees’ authentic or hubristic pride. Employees’ hubristic pride—but not authentic pride—predicted employees’ …