Industrial and Organizational Psychology Commons^™

The Line In The Sand: Understanding Customer Sexual Harassment Through A Psychological Contract Framework, Valerie J. Morganson

Psychology Theses & Dissertations

Research has demonstrated that customer sexual harassment (CSH) is a frequently occurring phenomenon and an apparent barrier to the career development of women (Gettman & Gelfand, 2007; Morganson & Major, 2008). The current study applies psychological contract theory toward understanding how CSH leads to adverse outcomes, which affect individuals and organizations. A sample of 420 working women including both students and full-time non-student workers from various organizations were recruited to participate in this online study. CSH and perceptions of employer obligation did not interact to predict psychological contract breach. As hypothesized, psychological contract breach and CSH interacted to predict affective …

The Relationship Between Valuing Diversity And Implicit Racial Bias: A Construct Validation Study, Rebekka Althouse Gordon

Psychology Theses & Dissertations

Two studies examined the construct validity of valuing diversity in relation to both explicit and implicit racial bias. In the first study, participants completed three measures: the Miville-Guzman Universality-Diversity Scale to measure valuing diversity; the Implicit Association Test to assess implicit racial bias; and the Symbolic Racism 2000 Scale to assess explicit racial bias. Results indicated there was a significant relationship between the valuing diversity and implicit racial bias measures as well as between the valuing diversity and explicit racial bias measures. The explicit and implicit racial bias measures accounted for unique variance in the valuing diversity construct. There was …

Effect Of Household Structure On Family-Friendly Benefit Utilization: Implications For Organizational Attraction And Workplace Withdrawal Behaviors Of Federal Government Employees, Sharyn J. Aufenanger

Psychology Theses & Dissertations

This study examined the effect of household structure on utilization of family-friendly benefits in organizations, as well as the impact that family-friendly benefit utilization has on organizational attraction and workplace withdrawal behaviors among Federal government employees with children. Results showed that alternative work arrangements (e.g., compressed and flexible schedules) were popular among all employees who have children. Family-friendly benefit utilization rates were highest among single parent employees and lowest among traditional family employees. Single parent employees were more likely to use flexible schedules, part-time, compressed schedules, telework, and sick and annual leave. Dual income employees were more likely to use …

Examination Of A Nomological Network Of Team Leadership: A Construct Validation Study, Kari R. Strobel

Psychology Theses & Dissertations

This study examined the construct-related validity evidence for team leadership measurement within the United States Navy. Drawing on literature from industrial/organizational, sport, and military psychology, the current research specified one nomological network for officer team leadership appraisal. The proposed model tested the idea that Naval team leaders engaging in transformational behaviors would be more likely to use and encourage the use of teamwork processes, increase cohesion among team members, and maintain superior mission readiness. The hypotheses were tested with performance appraisal data from 900 Commanders, Lieutenant Commanders, and Lieutenants from aviation, surface, and subsurface warfare communities. The relationships between the …

Effects Of Leader Relationship Quality (Lmx), Supervisor Support, And Upward Influence In National Science Foundation Industry /University Cooperative Research Centers, Janet L. Bryant

Psychology Theses & Dissertations

The Industry/University Cooperative Research Center (I/UCRC) is a type of partnership between industries and universities supported by the National Science Foundation. These partnerships enable the transfer of leading-edge technology developed in universities to industrial firms. Leadership plays a powerful role in the success of these research partnerships by creating an environment that is conducive to innovation. Directors of I/UCRCs must be able to successfully lead upward, that is, develop and maintain strong relationships with the university administrators to whom they report, to obtain the necessary support to sustain the center and foster innovation. This study uses leader-member exchange (LMX) theory …

Motivation And Performance In Computer Science: Test Of An Integrative Theory, Katherine A. Selgrade

Psychology Theses & Dissertations

The purpose of this study was to design and empirically test a parsimonious integrative motivation theory. The theory integrates aspects of expectancy theory, social cognitive theory, goal-setting theory, and commitment theory. The theory was tested with 170 undergraduate, students in an introductory computer science (CS) course.

The study tested relationships among the following variables: CS self-efficacy, mathematics ability, affective commitment to the CS class, goal orientation, effort, and performance. The study also tested the interactive effects of effort and ability on performance. Structural equation modeling was used to test the measurement model and a series of nested structural models. Findings …

Mediators Of The Leader-Member Exchange And Performance Relationship, Kurt L. Oborn

Psychology Theses & Dissertations

The relationship of leader-member exchange (LMX) to task and contextual performance was examined using a sample of teleworkers. Path analysis results show evidence for mediation of the LMX and task performance and LMX and contextual performance relationships. Mediators and partial-mediators included self-management, telework satisfaction, affective commitment, and turnover intentions. LMX is not related to work-family conflict, and work-family conflict is not related to either task or contextual performance. Additional relationships among the mediating variables were also found. This study shows the importance of the leader-member relationship when leading teleworkers. More research is required to further understand differences between teleworkers and …

The A-B Signal Detection Theory Model, Ernesto A. Bustamante

Psychology Theses & Dissertations

The purpose of this research was threefold: (1) Present the a-b SDT model as an alternative framework to overcome the limitations of the underlying SDT model and the traditional measures of sensitivity and criterion setting, (2) Provide empirical support to validate the adequacy of the a-b SDT model, and (3) Conduct a Monte Carlo Study to compare and contrast the strengths and weaknesses of both the traditional and the a-b SDT models across the full spectrum of response values with the goal of providing researchers and practitioners with recommendations regarding the adequacy of each model. The results from this research …

Methods Of Detecting Differential Item Functioning: A Comparison Of Confirmatory Factor Analysis Methods, Jenny Chia Yi Kuang

Psychology Theses & Dissertations

The present Monte Carlo study compared four confirmatory factor analysis (CFA) methods for detecting differential item functioning (DIF). The four methods were the noniterative and iterative mean and covariance structure analysis (MACS) methods, the modification index (MI) method, and the modification index-divided sample (MI-divided) method. Reference and focal groups responded to 12 items with 3 of the 12 items designed to exhibit DIF. Sample sizes of 250 and 500 were examined. In addition, three types of DIF were examined: DIF on loadings, DIF on thresholds, and DIF on both loadings and thresholds. Results indicated that for sample size 250, all …

An Identity Approach To Understanding Diversity, Inclusion And The Work-Family Interface, Rebekah A. Cardenas

Psychology Theses & Dissertations

The salience of one's ethnic identity, the subjective importance of that identity in one's life, was hypothesized to impact the extent to which inclusion predicts work-related outcomes (i.e., strain-based work-family conflict, work-family enrichment, job satisfaction and job stress) among 225 working women. Women who felt included at work (i.e., those who can participate, have influence and can "be themselves") were predicted to experience positive work-related outcomes. Further, belongingness at work was predicted to interact with ethnic identity salience to impact work-related outcomes for working women. Hierarchical linear regression analyses indicated that inclusion was significantly associated with positive work-related outcomes; yet, …

Fatigue's Influence On Workload, Situation Awareness, And Performance In A Military Simulation Of Combat, Carlotta M. Boone

Psychology Theses & Dissertations

Military operations routinely require military personnel to consistently perform their duties over several hours or days. Tasks that require prolonged work can lead to mental fatigue and decreased performance. The transactional model proposes that individuals cope with changes in the environment and maintain performance. This ability to cope is determined by factors of the environment and the individual's personality. One environmental factor that can influence coping is extended task performance. This study examined the effect of extended task performance and its interaction with task difficulty. Participants interacted with the military simulation game Command and Conquer: Generals™ for three hours. They …

Psychometric Controversy Involving Job Performance Ratings, Anne Scaduto

Psychology Theses & Dissertations

Job performance ratings by supervisors and peers are very often the procedure for performance appraisal. The reliability of performance ratings is an important issue, because performance appraisal serves several purposes in the context of human resource management. Unfortunately, there are performance rating biases connected with raters, ratees, the interaction of raters and ratees, and situational and organizational characteristics. Interrater correlations are frequently interpreted as estimates of the reliability of performance ratings, and are also used to correct the correlations between ratings and other measures for attenuation. Some researchers (Murphy & DeShon, 2000a; 2000b) argue that interrater correlations are not reliability …

Teamwork In Chinese Organizations: A New Concept And Framework, Ying Liu

Psychology Theses & Dissertations

Teamwork has always been a challenge in China, and the importance of teamwork has not been well recognized. This study was designed to explore the underlying definition of teamwork that Chinese people use to describe their teams, to identify variables related to teamwork, to develop a new framework and measure of teamwork in Chinese organizations, and to test the psychometric properties of the measure as well as the structural relationships of the new framework of teamwork in Chinese teams. This study also examines the influence of guanxi---an important Chinese cultural value that emphasizes exchange and reciprocity in relationships---on teamwork in …

Teacher Factors That Influence Student Achievement: A Study Of Third And Fifth Grade Teachers, Jewelle L. Harmon

Psychology Theses & Dissertations

Student achievement is of the highest concern for the government, educational administrators and parents. Researchers have looked at several possible student factors that affect student achievement. However, very little research has been done on teacher factors and their relationship with student achievement. The current study looked at the relationships among teacher absence, teacher job satisfaction, work-family conflict, family/work conflict, teachers' attitudes towards achievement measures, and their correlation with Virginia's standardized measure of student achievement; the Standards of Learning (SOLs). District differences in student achievement were also examined. Three school districts in southeastern Virginia accepted the invitation to participate. …

Impact Of Personality Traits On Telework Satisfaction Affective Commitment And Turnover Intention Among Teleworkers, Heather J. Downey

Psychology Theses & Dissertations

This study examined the usefulness of a six factor personality model for predicting telework satisfaction, affective commitment, and turnover intention in a secondary data analysis of 166 teleworkers. First, structural equation modeling (SEM) was used to test the fit of self-efficacy and methodicalness as first-order factors of conscientiousness. Support was not found for this model; methodicalness and selfefficacy differentially predicted the same outcome suggesting that they are distinct constructs. These results also suggested that a six factor model for personality was appropriate to use in the remaining analyses. Results from multiple regression demonstrated that the combination of personality variables significantly …

Understanding The Nature Of Surgical Excellence Using A Competency Modeling Approach, Hope S. Hanner-Bailey

Psychology Theses & Dissertations

Currently, a thorough description of the knowledge, skills, abilities, and other personal characteristics (KSAOs) that distinguish an exceptional surgeon does not exist. This knowledge is pertinent to the development of selection, training, and performance assessment methods that can be used to develop high performing surgeons. Expert surgeons from around the country were recruited to participate in an interview to discuss the KSAOs (i.e., the competencies) needed to be exceptional in the field. A smaller number of novice surgeons were also interviewed. The expert interview data were distilled into a competency model that consists of ten competencies and patterns within the …

A Structural Model Of Relationships Between Employee Characteristics, Supervisory Mentoring Behaviors And Job Satisfaction, Florence R. Jinadu

Psychology Theses & Dissertations

Organizational researchers have consistently found that developmental mentoring has a positive effect on employees professional and career success. Some of the benefits that have been cited include increased job satisfaction, increased organizational commitment, and increased self-esteem among mentored employees. In addition to these short-term benefits, developmental mentoring has also been found to positively impact long-term career outcomes in the form of increased compensation and career mobility for mentored employees as compared to non-mentored employees. Traditionally, mentors have been described as influential senior members of an organization who provide career support and developmental opportunities to less experienced employees, who are referred …

The Effects Of Parcels And Latent Variable Scores On The Detection Of Interactions In Structural Equation Modeling, Thomas D. Fletcher

Psychology Theses & Dissertations

Numerous theories in the behavioral and organizational sciences involve the regression of an outcome variable on component terms and their product to evaluate interaction effects. There are numerous statistical difficulties with this multiple regression approach. The most serious is measurement error, requiring the use of structural equation modeling. Jöreskog and Yang (1996) described a nonlinear structural equation modeling procedure that incorporates mean structures in the covariance analysis. They demonstrated that only one indicator for the product term is necessary for model identification. Unfortunately, the Jöreskog-Yang procedure leads to biased estimates of the product coefficient. In this dissertation, I propose that …

Work-Family Conflict Among Teleworkers: Demographic Effects And Work-Related Outcomes, Katherine A. Selgrade

Psychology Theses & Dissertations

This study examines the influence of work-family conflict (WFC) on work-related outcomes among teleworkers. Effects of work interfering with family (WIF) and family interfering with work (FIW) on telework satisfaction, affective commitment, and turnover intentions were examined in a secondary data analysis of 167 teleworkers. The effects of several demographic variables (gender, duration of the telework arrangement, number of children, and frequency of teleworking) on WFC were also examined. Structural equation modeling results support the influence of WIF on telework satisfaction and turnover intentions. The influence of FIW on the work outcomes was not supported. Analysis of the demographic variables …

Problem-Focused Coping: Mediating The Link Between Personality And Work-Family Conflict, Lisa M. Germano

Psychology Theses & Dissertations

Past work-family research has focused on the general antecedents and outcomes associated with work-family conflict. Recent research has demonstrated that certain individual differences predispose some to experience more work-family conflict. In addition, there is a growing recognition that research needs to move beyond explaining only the causes and effects of work-family conflict and should consider strategies for coping with conflict. The proposed research addressed these gaps in the work-family literature by examining the relationships between the Big Five factors of personality, proactive personality, problem-focused coping, and work-family conflict. This study analyzed a sample of 178 employees from a mid-sized financial …

How The U.S. Military's Equal Opportunity Training Program Impacts Operational Readiness And Effectiveness: An Exploratory Study, James R. Camic

Psychology Theses & Dissertations

The Department of Defense is dedicated to creating an environment that recognizes individuals' diverse backgrounds. The Defense Equal Opportunity Management Institute (DEOMI) was developed to train Equal Opportunity Advisors (EOAs), implement training programs at the unit level, and evaluate the Equal Opportunity Climate of the military. Many of the programs developed at DEOMI were developed with the belief that diversity appreciation and prejudice avoidance (DAPA) lead to combat readiness and operational effectiveness (CROE).

A qualitative, grounded theory approach was employed to help understand how DAP A is related to CROE. Interviews were conducted with retired EOAs in which they related …

Pilot Performance And Eye Movement Activity With Varying Levels Of Display Integration In A Synthetic Vision Cockpit, Julie Michele Stark

Psychology Theses & Dissertations

The primary goal of the present study was to investigate the effects of display integration in a simulated commercial aircraft cockpit equipped with a synthetic vision display. Combinations of display integration level (low/high), display view (synthetic vision view/traditional display), and workload (low/high) were presented to each participant. Sixteen commercial pilots flew multiple approaches under IMC conditions in a moderate fidelity fixed-base part-task simulator. Pilot performance data, visual activity, mental workload, and self-report situation awareness were measured.

Congruent with the Proximity Compatibility Principle, the more integrated display facilitated superior performance on integrative tasks (lateral and vertical path maintenance), whereas a less …

Childcare Arrangements As Related To Perceptions Of Job Stress Work-Family Conflict And Parenting Stress, Joy B. Wright

Psychology Theses & Dissertations

Sixty-nine male and 40 female full-time employees of the Ford Motor company completed a survey assessing the relationships between satisfaction with childcare (i.e., overall satisfaction with childcare, satisfaction with cost, satisfaction with provider, satisfaction with hours of operation, and satisfaction with location) and overall stress, job stress, work-family conflict, and parenting stress. Although most respondents were satisfied with the child's provider, and moderately satisfied with their childcare arrangements overall and with the location of their childcare, the typical respondent was dissatisfied with the cost of childcare and neither satisfied nor dissatisfied with the hours of operation. Job stress was correlated …

Creating Individual Behavior Change Through 360-Degree Feedback: A Development Pipeline Perspective, Victoria Cole Stage

Psychology Theses & Dissertations

Ensuring that individuals develop new and more productive behaviors on the job is a challenge for many organizations and a focus of time, effort, and energy spent on programs to facilitate this change. This research was an effort to validate and utilize a framework for understanding how efforts toward individual development are restricted. To do this, I used a new 360-degree feedback instrument called “Time 2 Change” that measures self, manager, direct report, and peer/colleague perceptions of change in the individual. This instrument also measures the individual's perceptions of development enablers, in a framework called a Development Pipeline. As a …

The Effects Of Operator Trust, Complacency Potential, And Task Complexity On Monitoring A Highly Reliable Automated System, Nathan R. Bailey

Psychology Theses & Dissertations

Technological advances have allowed for widespread implementation of automation in complex systems. However, the increase in quantity and complexity of advanced automated systems has raised a number of potential concerns including degraded monitoring skills. The present investigation consisted of two studies that assessed the impact of system reliability, complacency potential, monitoring complexity, operator trust, and system experience on monitoring performance. In both studies, participants monitored a simulated aviation display for failures while operating a manually controlled flight task. In addition, the second experiment assessed the ability of operators to detect a single automation failure over three experimental sessions. Results indicated …

Acknowledgement Response And Interference Timing During The Processing Of Voice And Datalink Atc Commands, Matthew R. Risser

Psychology Theses & Dissertations

In aviation, effective communication between air traffic control (ATC) and pilots is critical to pilot performance and safety. Problems and limitations of current radio communications initiated the development of datalink technology. Datalink is a text system used to send messages between ATC and pilots. Although datalink was intended to reduce errors associated with radio communication, there are new concerns related to changes in information processing demands associated with executing speech and text ATC commands. In addition, the nature of responses differs between voice and datalink systems. In a voice environment, responses are immediate. However, time delays exist with datalink. These …

Crisp And Fuzzy Signal Detection Theory And Pilot Weather Judgment: Implications For Vfr Flights Into Imc, Joseph T. Coyne

Psychology Theses & Dissertations

Weather represents one of the greatest hazards to general aviation (GA), accounting for 15% of the GA accident fatalities. Of the fatal weather accidents 90% are attributed to visual flight rules (VFR) flight into instrument meteorological conditions (IMC). The situation assessment hypothesis suggests that pilots may inadvertently enter IMC because they lack the sensitivity needed to distinguish between visual meteorological conditions (VMC) and IMC. An alternative hypothesis is that pilots recognize conditions have deteriorated but are motivated by some other factor, such as pressure from passengers. The present study uses Jensen's Pilot Judgment Model and Signal Detection Theory to explain …

The Psychological Contract Of Multiple Agency Relationships: Understanding The Attitudes And Behaviors Of Contractors, Cynthia J. Maahs

Psychology Theses & Dissertations

Previous research offers inconsistent findings with respect to attitude and behavior differences for contingent and permanent workers. The current study proposes the psychological contract as an explanatory framework for understanding differences between contractors and regular employees. The hypotheses examined attitudinal and behavioral measures: organizational commitment, job satisfaction, intent to quit, job performance, and organizational citizenship behaviors. The two components of the psychological contract (relational vs. transactional) were thought to impact differentially the outcome measures. Approximately 650 employees in a technology contracting organization completed an on-line survey designed to test the hypotheses. The two-factor structure of psychological contract was confirmed and …

Leadership Style And Performance In Telework: Examining The Influence Of Trust, Rebecca D. Vandever

Psychology Theses & Dissertations

The present study examines the relationship between leadership and performance for teleworkers. Secondary data analysis was used to examine the effects of the Full Range Leadership Theory on the task and contextual performance of 127 teleworkers. Moderated regression analyses show that affect-based trust only moderates the relationship between laissez-faire leadership and task performance. Mediation analyses show that affect-based trust partially mediates the relationship between all three types of leadership and two types of performance. This study shows that affect-based trust is an important element of the relationship between leaders and teleworkers. Future research should further examine the influence of trust …

Identifying The Dimensions Of Integrity: A Confirmatory And Discriminant Validity Analysis, Arlene Pace Green

Psychology Theses & Dissertations

While Integrity tests have demonstrated significant predictive and concurrent validity, the meaning and structure of integrity test scores are not well understood. The purpose of the present investigation was to empirically verify the results of a previous study that used an inductive method to define integrity and identify its constituent dimensions (Green, 1999). Specifically, the present investigation used item analysis, confirmatory factor analysis, discriminant validity analysis, and an analysis of social desirability to test the validity of the five integrity dimensions identified by Green (1999): Concern for Others, Conscientiousness, Emotional Control, Fairness, and Honesty. Results confirmed that Integrity acts as …