Industrial and Organizational Psychology Commons^™

It's Going To Be Okay: Experiences And Perceptions Of People Who Seek Reassurance At Work, Liana Bernard

Dissertations and Theses

This study examined the experiences and perceptions of people who seek reassurance at work using a mixed methods (focus groups and experimental) approach. Reassurance-seeking is an attempt to elicit supportive communication from another person to help one reduce experienced anxiety. First, using focus groups with 32 participants, this study found that people seeking reassurance at work develop complex cognitive structures to reduce the prospective negative impacts of reassurance-seeking behaviors, particularly for those with marginalized identities. Then, in a 3x2 between-person experimental design in which employee gender and reassurance-seeking were manipulated, participants read a transcript of an interaction between an employee …

Centering The Leader: An Investigation Of Leader-Centric Variables In The Support Provision Process, Jordyn Jan Leslie

Dissertations and Theses

Few studies to date have investigated leader-centric variables associated with the support provision process. The following dissertation includes three studies that attempt to further understand such relationships. In Study 1, the interaction between leader sleep quantity and quality on various types of leader support (e.g., general supervisor support, family supportive supervisor behaviors, and sleep leadership) is studied using both employee and leader ratings. Study 2 integrates leader-centric research with work-life supportive leadership to propose a new theoretical model that delineates leader-centric variables (e.g., health & well-being, skills, role expectations, job demands) as precursors to the provision and perception of work-life …

Crossover Of Supervisors' Perceptions Of Co-Worker Support To Employees' Well-Being, Shalene Joyce Allen

Dissertations and Theses

This study expands scholarly understanding of the positive impact of supervisors' perceptions of support on employee work-family and well-being experiences. Specifically, this study examines the role of resource-based positive crossover from supervisors' perceptions of co-worker support behavior to their employees. The current research draws on Systems Theory to understand the context, Conservation of Resources Theory to understand the type of resource purported to position individual resource gains, and crossover-spillover theory to understand the process through which resources crossover from supervisor to employee. Based on prior theory, this dissertation investigates a positive crossover effect of supervisors' perceptions of co-worker support at …

Finding The Dream Job Or Finding Another Dream: Work Volition And Goal Reengagement As Predictors Of Work-Fulfillment, Wellbeing And Calling, Julia Price-Lee

Dissertations and Theses

Work is prominent in adults’ lives, and their opportunity to choose the work they prefer predicts key work and wellbeing outcomes (WWO), especially their sense of meaning in work and wellbeing. Work choice opportunities also influence a sense of calling. However, finding and keeping preferred work is often difficult when adults are also navigating finances, marginalizing systems, and non-work priorities. Work volition (WV) measures perceived freedom regarding work options and predicts the quality of work that people find and their wellbeing within and beyond work. Foundational theoretical models suggested that having safe and reliable work, known as decent work (DW), …

Tell Me, Do You Feel It Too? A Meta-Analysis Of Dyadic Emotional Contagion In The Workplace, Stefanie Fox

Dissertations and Theses

Emotional contagion influences multiple important individual and organizational outcomes, including burnout, job satisfaction, organizational citizenship behaviors, and task performance. The current meta-analytic review utilizes Barsade and colleagues' model of emotional contagion in organizational life and Van Kleef's emotions as social information model, creating a theoretically and empirically based examination of emotional contagion in organizational dyads covering the past 30 years of research. It offers nuance to traditional positive and negative affect conceptualization by utilizing Van Kleef's four social emotion categories (i.e., affiliation, appeasement, dominance, supplication) along with general positive and negative valanced emotional expressions as antecedents of emotional contagion. Using …

A Daily Investigation Of The Recovery Paradox: Examining The Dynamic Interplay Of Workload, Recovery Experiences, And Microbreaks, Morgan Rose Taylor

Dissertations and Theses

Research has highlighted the importance of recovery from work stress during non-work time for employee health and wellbeing. Building on the recovery from work stress literature, this study examines the recovery paradox which suggests that employees may recover from work demands the least when they need it the most. Therefore, the purpose of this study is to shed light on the mechanisms underlying the recovery paradox. Specifically, this study examined whether a common work stressor, workload in the morning, is indirectly related to poorer recovery experiences in the evening through negative states at the end of workday. Furthermore, this study …

Recruitment Marketing: How Do Wellness And Work-Life Benefits Influence Employer Image Perceptions, Organizational Attraction, And Job Pursuit Intentions?, Amy Christine Pytlovany

Dissertations and Theses

A global talent shortage is motivating employers to change the way they approach recruitment. To stay competitive, business leaders are strategizing new ways to attract employees and market their organizations to prospective employees. This research examined the impact of work-life and wellness programs on employer image perceptions (instrumental, symbolic, and experiential) and recruitment outcomes (organizational attraction and job pursuit intentions). It integrated these literatures to inform evidence-based organizational decision-making.

Study materials were developed with pilot testing conducted using Amazon Mechanical Turk (MTurk). Pilot 1 (N = 40) assessed the value of 32 types of benefits across traditional (e.g., health …

The Multilevel Effects Of Supervisor Adaptability On Training Effectiveness And Employee Job Satisfaction, Joseph Alvin Sherwood

Dissertations and Theses

The present study explored the multilevel effects of supervisor learning adaptability on training effectiveness, and post-training employee job satisfaction in a work-family and safety-based intervention aimed at increasing family supportive supervisor behaviors (FSSB) and safety behaviors. Using a sample of 291 municipal public works field workers from two independent organizations, it was hypothesized that supervisor adaptability positively relates to post-training FSSB and employee job satisfaction. Specifically, it was hypothesized that learning adaptability prepares those supervisors to be more inclined to engage actively in training, thereby increasing employee reported FSSBs more significantly for those supervisors and leading to intervention target results, …

Transformational Leadership, Diversity, And Creativity At Work: A Moderated Mediation Model, Aisha Smith Taylor

Dissertations and Theses

Organizational leaders often seek to hire and retain innovative employees as a source of competitive advantage. Both transformational leadership and effectively managed workplace diversity have been theorized and shown to lead to increased employee creative performance at work; however, a full model of the relationships between leadership and the multi-dimensional construct of workplace diversity has not yet been tested. Using a sample of 371 employees in three Chinese high-technology firms matched with 64 supervisors collected at three time points, this study theorized and tested a moderated mediation path model in which transformational leadership and diversity climate were predicted to significantly …

Investigating Relationships Among Work, Family, And Sleep: Cross-Sectional, Daily, And Intervention Effects, Tori Laurelle Crain

Dissertations and Theses

Few studies to date have investigated associations among work, family, and sleep outcomes. The following dissertation includes three studies that attempt to further understanding of such relationships by utilizing data from information technology workers within the Work, Family, and Health Network study. In Study 1, which is published in the Journal of Occupational Health Psychology, associations between work-to-family conflict, family-to-work conflict, family-supportive supervisor behaviors, and sleep outcomes, measured both subjectively and objectively, are examined in a cross-sectional sample. Study 2 investigates associations among work-to-family conflict, family-supportive supervisor behaviors, and subjective sleep outcomes within a seven-day daily diary framework. Furthermore, workplace …

Workplace Aggression: A Multi-Study Examination Of Work And Nonwork Consequences, Caitlin Ann Demsky

Dissertations and Theses

Workplace aggression has been associated with a number of detrimental employee and organizational outcomes, both at work and away from work. This dissertation includes three studies that expand our knowledge of the implications of workplace aggression in the work and nonwork domains. Further, this research illuminates the processes through which this relationship occurs by utilizing various sources of data from employees in a variety of contexts including universities, long term health care, and the USDA Forest Service. In Study 1, which was published in the Journal of Occupational Health Psychology, multi-source data are utilized to identify the indirect effects of …

Building Resources At Home And At Work: Day-Level Relationships Between Job Crafting, Recovery Experiences, And Work Engagement, Allison Marie Ellis

Dissertations and Theses

Work engagement is an increasingly popular construct in organizational and occupational health psychology. However, despite substantial advances in our understanding of work engagement at the between-person level, scholars have argued for increased investigation into what drives engagement on a daily level for individual employees. In the current study, a within-person, day-level design was employed to examine the relationships between nonwork mastery experiences, job crafting behaviors, and daily work engagement. Drawing on Conservation of Resources (Hobfoll, 1989) theory, nonwork mastery experiences and job crafting were operationalized as employee-driven, resource-building strategies that assist employees in generating important psychological and job resources that …

Dynamic Job Satisfaction Shifts: Implications For Manager Behavior And Crossover To Employees, David Ellis Caughlin

Dissertations and Theses

In this dissertation, I investigated job satisfaction from a dynamic perspective. Specifically, I integrated the momentum model of job satisfaction with the affective shift model and crossover theory in an effort to move beyond traditional, static conceptions of job satisfaction and other constructs. Recent research and theoretical development has focused on the meaning of job satisfaction change for workers and how such change impacts their decisions to leave an organization. To extend this line of inquiry, I posited hypotheses pertaining to: (a) job satisfaction change with respect to positive work behavior (i.e., organizational citizenship behavior, family-supportive supervisor behavior); (b) the …

Bumps Along The Long And Winding Road: Factors Related To Truck Driver Turnover And Job-Induced Tension, Layla Rhiannon Mansfield

Dissertations and Theses

Voluntary turnover rates among truckload carriers are extremely high, ranging from 50% to more than 100% annually (Griffin & Kalnbach, 2002), furthermore, long-haul truck drivers operate in a stressor-filled environment, which exerts enormous adverse influence not only their well-being but also on their intent to quit. This study explores the relational aspects of the driver's work environment to highlight how the relationships that a driver has with their organization, supervisor, and dispatcher can explain turnover and job-induced tension. Drawing on Social Exchange Theory, Conservation of Resources Theory, and concepts from Hirschman's (1970) theoretical framework of Exit, Voice, and Loyalty, this …

"Do Not Disturb": A Micro-Macro Examination Of Intrusions At Work, Bing Chun Lin

Dissertations and Theses

Intrusions, or interruptions by others, are a common phenomenon in the modern workplace (Grove, 1983; Jett & George, 2003), particularly in the computing and information-technology (CIT) industry, as cross-specialty, and cross-team collaborations become more common (Beck et al., 2001). The present study examines the relationship between day-to-day intrusions (measured Monday, Tuesday, and Wednesday) and strain reactions and perceived job performance over the week (measured on Thursday) among 150 CIT employees. Using a number of resource-based theories (i.e., Conservation of Resources, Ego Depletion Model, Cognitive Fatigue Model), I hypothesize that participants experiencing more frequent intrusions on a day-to-day basis will experience …

Emotion Regulation And Strain In Corrections Officers: Examining The Role Of Recovery Experiences And Coping Mechanisms, Frankie Guros

Dissertations and Theses

Research has begun to identify recovery experiences during nonwork time as an important mechanism explaining the relationship between job characteristics and strain (Geurts & Sonnentag, 2006; Kinnunen, Feldt, Siltaloppi, Sonnentag, 2011). Corrections officers face challenges unique to their occupation (Armstrong & Griffin, 2004) that may contribute to the high levels of strain that currently characterize their occupation (i.e., short life expectancy, high suicide rates; Spinaris & Denhof, 2011; Stack & Tsoudis, 1997). Though previous research has not examined emotion regulation, recovery experiences, and coping within corrections officers, these constructs may be of particular importance to an occupation that requires employees …

Work Design Characteristics As Moderators Of The Relationship Between Proactive Personality And Engagement, Damon Thomas Drown

Dissertations and Theses

This study examines which and how trait relevant work design characteristics moderate the relationship between proactive personality and engagement. Proactive personality is defined as an individual's tendency to intentionally and directly affect change in their environment (Bateman & Crant, 1993; Crant, 2000). Previous research has been primarily focused on the positive aspects of proactive personality; to fill this gap, I used trait activation theory (Tett & Burnett, 2003) to identify which work characteristics will activate proactive personality to affect engagement and developed specific hypotheses about which work characteristics will attenuate the proactive personality engagement relationship. In the study I identified …

Attitudes Toward Science (Ats): An Examination Of Scientists' And Native Americans' Cultural Values And Ats And Their Effect On Action Priorities, Adam T. Murry

Dissertations and Theses

Science has been identified as a crucial element in the competitiveness and sustainability of America in the global economy. American citizens, especially minority populations, however, are not pursuing science education or careers. Past research has implicated `attitudes toward science' as an important factor in the public's participation in science. I applied Ajzen's (1991) Theory of Planned Behavior to attitudes toward science to predict science-related sustainability-action intentions and evaluated whether scientists and Native Americans differed in their general attitudes toward science, cultural values, and specific beliefs about science. Analyses revealed that positive attitude toward science and the cultural value of individualism …

Examining The Mechanisms Of The Work-Nonwork Boundary Fit And Health Relationship, Jenna Risa Lecomte-Hinely

Dissertations and Theses

This study examined the construct of work-nonwork boundary fit, or the congruence between an individual's work-nonwork boundary management preferences and the work-nonwork boundary management policies and practices supplied by their employer. The present study used boundary theory and person-environment (P-E) fit theory to propose that high levels of work-nonwork boundary fit would be beneficial to mental and physical health, both directly and indirectly via the dual mechanisms of conflict and enhancement. Survey methods and latent congruence modeling (LCM) were used to test these hypotheses, which were then supplemented by polynomial regression response surface mapping and qualitative analysis. Results showed that …

Supervisor-Subordinate Directional Age Differences And Employee Reactions To Formal Performance Feedback: Examining Mediating And Moderating Mechanisms In A Chinese Sample, Gabriela Burlacu

Dissertations and Theses

As a result of changing demographic trends in today's workforce, employees of all ages can now be found in all career stages. Consequently, the pairing of a younger supervisor with a relatively older employee is becoming increasingly more common. Research in the United States has shown that such demographically "non-normative" pairings have negative implications for employee attitudes and behaviors, and thus for employee performance management. However, little is known about the effects of such pairings in other nations and cultures, despite the fact that these demographic shifts are occurring on a global level. As such, this study examined the effects …

Integrating Leader Fairness And Leader-Member Exchange In Predicting Work Engagement: A Contingency Approach, Fangyi Liao-Holbrook

Dissertations and Theses

Growing research attention has been devoted to understanding the implications of work engagement with an emphasis on its motivational mechanism linking its antecedents to consequences. Findings from such research efforts could inform intervention efforts. Integrating organizational justice theories within the leadership framework, this study examined the effects of supervisory interactional justice and supervisory procedural justice on subordinates' work engagement. Based on survey responses from 352 Chinese employees collected at two time points with three months in-between, moderated regression analyses were conducted to test hypotheses that there is a direct positive effect of supervisory interactional justice and supervisory procedural justice on …

Horizontal Workplace Aggression And Coworker Social Support Related To Work-Family Conflict And Turnover Intentions, Sarah Elizabeth Van Dyck

Dissertations and Theses

Horizontal workplace aggression is a workplace stressor that can have serious negative outcomes for employees and organizations. In the current study, hierarchical regression analyses were used to investigate the hypotheses that horizontal workplace aggression has a relationship with turnover intentions, work-to-family conflict and family-to-work conflict. Coworker social support was investigated as a potential moderator in these relationships. Surveys measuring these constructs were administered to a group of 156 direct-care workers (specifically, certified nursing assistants, or CNAs) in a long-term assisted living facility corporation in the Northwestern United States. Results indicated that horizontal workplace aggression had a significant and positive relationship …

The Crossover Effects Of Supervisor Work-Family Positive Spillover On Employee Sleep Deficiency: Moderating Effects Of Family Supportive Supervisor Behaviors (Fssb), Tori Laurelle Crain

Dissertations and Theses

The majority of literature on the work-family interface has focused on, and provided evidence of, the conflict associated with engagement in both work and family roles (Eby, Casper, Lockwood, Bordeaux, & Brinley, 2005). Research examining the positive aspects of work and family participation remains limited. The current study investigated how work-family positive spillover is transferred between members of the supervisor-employee dyad and subsequently how this affects employee sleep outcomes. It was hypothesized that work-to-family affective positive spillover experienced by supervisors would crossover to employees and increase their experiences of work-to-family affective positive spillover. In turn, this would allow for better …

Conscientiousness As A Moderator Of The Relationship Between Work Autonomy And Job Satisfaction, Kyle Garret Mack

Dissertations and Theses

Autonomy is one of the most commonly studied job characteristics in the work design literature and is commonly associated with large and positive effects on job satisfaction. There is reason to believe that autonomy may interact with personality characteristics to affect attitudinal outcomes, but prior research has tended to focus on the original growth-need-strength construct as a potential moderator with mixed results. One glaring gap in the literature is the lack of research that examines the Big Five constructs of personality as a potential class of moderators. Grant, Fried, and Juillerat (2010) have suggested additional research into the Big Five …

Teacher Stress And Coping: Does The Process Differ According To Years Of Teaching Experience?, Jeffry Childs Beers

Dissertations and Theses

Teaching is stressful. The demands placed on teachers can result in emotional exhaustion and burnout, causing many to leave the profession. Teachers early in their careers seem to be at special risk, with desistence rates estimated as high as 40% in the first five years. This study was based on the notion that constructive coping can be a resource for teachers, and that teachers later in their professional lives may provide a model for adaptive ways of dealing with professional demands. The goal of the study was to examine whether the coping process utilized by teachers (including reported demands, appraisals, …

Social Job Characteristics And Older Workers: Effects On Job Satisfaction And Job Tension, Jennifer Rae Rineer

Dissertations and Theses

The workforce in most industrialized countries is aging and becoming more age diverse, but few studies have examined the implications of age differences in the design of jobs. This study examined the role of age as a moderator in the relationship between job characteristics and two individual outcomes, job satisfaction and job tension. Specifically, the study focused on the relationship between social characteristics of the job (given social support, [received] social support, interdependence, interaction outside the organization, and feedback from others) and job tension and job satisfaction among Portland Water Bureau employees. Based in Socioemotional Selectivity (SES) theory (Carstensen, 1991), …

Sour Grapes While You're Down And Out: Self-Serving Bias And Applicant Attributions For Test Performance, Kyle Garret Mack

Dissertations and Theses

Recent research has shown that outcome favorability (Ryan & Ployhart, 2000) and perceived performance (Chan, Schmitt, Jennings, Clause, & Delbridge, 1998a) are key determinates of justice judgments, suggesting that self-serving bias is a critical mechanism in the formation of applicant reactions. However, organizational justice theory continues to be the dominant paradigm for understanding applicant reactions. Chan and Schmitt (2004) have suggested a far ranging agenda for research into reactions, which includes considering reactions in a longitudinal framework and considering the natural effect of time on reactions. The current study incorporates these theoretical approaches and addresses these gaps in the research …

Work-Related Outcomes Of Financial Stress: Relating Perceived Income Adequacy And Financial Strain To Job Performance And Worker Well-Being, Lindsay Ellen Sears

Dissertations and Theses

With the onset of globalization, the economic contexts and working conditions within many countries are changing, presenting new challenges' for governments, organizations, and workers. Amid these challenges, concerns about personal finances are prevalent among employees and detrimental to workers' health, well-being, and families. Research on how this financial stress affects employees at work is lacking.

In this thesis, I propose an appraisal-based model of financial stress whereby actual income and expenses are related to perceptions of income adequacy to afford wants and needs. These adequacy perceptions are, in turn, related to financial strain, representing a heightened negative affective state regarding …

Workplace Cognitive Failure As A Mediator Between Work-Family Conflict And Safety Performance, Rachel Jane Daniels

Dissertations and Theses

The main goal of this thesis was to examine the effects of family-to-work conflict on safety performance. Data were collected from a sample of 134 employees, consisting primarily of construction workers. Results found that levels of conflict from the family role to the work role negatively affected participants' workplace cognitive failure, or cognitively based errors that occur during the performance of a task that the person is normally successful in executing. Workplace cognitive failure, in turn, was a significant predictor of levels ofsafety performance, both employees' compliance with safety procedures and the extent to which they participated in discretionary safety-related …

A Mixed-Methods And Multi-Level Investigation Of The Effects Of A Crew Chief Intervention On Job Attitudes, Occupational Stress, And Organizational Commitment, Michael Charles Leo

Dissertations and Theses

High-profile instances of workplace violence and increased pressure from competitors have threatened the viability of one of the nation's largest employers, the United States Postal Service (USPS). As a result, the USPS began a massive change effort in the early 1990's. One of the initiatives implemented to improve labor-management relations was a derivative of the self-managed work team known as the crew chief program. This study provides a mixed-methods and multi-level approach to understand the impact this unique program had on organizational attitudes.

The first aim of this study was to investigate whether the crew chief program reduced employees' stress …