Industrial and Organizational Psychology Commons^™

An Experimental Study Of The Impact Of Psychological Capital On Performance, Engagement, And The Contagion Effect, Timothy Daniel Hodges

College of Business: Dissertations, Theses, and Student Research

Psychological Capital, or PsyCap, is a core construct consisting of the positive psychological resources of efficacy, hope, optimism, and resilience. Previous research has consistently linked PsyCap to workplace outcomes including employee attitudes, behaviors, and performance. Further research has explored the ways in which PsyCap can be developed through relatively brief workplace interventions. The present study focuses on PsyCap development and the relationship to employee engagement and performance. In an experimental design with random assignment of subjects to control group (n = 52 managers and 152 associates) and treatment group (n = 58 managers and 239 employees), a field sample of …

Preventing Security Breaches In Business, Pearl Jacobs, Linda Schain

Criminal Justice Faculty Publications

Technological advancements are constantly changing the world we live in. These advancements are not only changing how we work but also the security of our workplace. High level white collar crime is rapidly becoming a fact of corporate life. Businesses want to avoid becoming victims of these white collar criminals so they attempt to institute controls on all aspects of their operations. These controls are far from 100% effective. Businesses need to take a different approach to the prevention of white collar crime. Perhaps more effective prevention programs can be developed by exploring the various theories of crime causation and …

Training Transfer And Transfer Motivation : The Influence Of Individual, Environmental, Situational, Traning Design And Affective Reaction Factors., Muhammad Awais Bhatti

Student Works (2010-2019)

Human resource development professionals have been investing several resources to provide necessary skills, knowledge and abilities to their employees in order to get competitive advantage in the global market and to achieve organizational goals. To provide these necessary skills, knowledge and abilities, organizations have been investing millions of dollars in formal training programs. The main objective of these training programs is to align the employee‟s expertise with organizational goals. The organizations can only achieve their desired objectives when employees transfer the learned skills at workplace. But unfortunately, employees transfer a small percentage of learned skills at workplace. To effectively manage …

Differences In Computer Mediated Versus Face To Face Negotiation, Melissa Oates

Psychology and Child Development

Ninety Cal Poly students participated in a study to test the hypothesis that e-negotiators would be more likely than face-to-face (FTF) negotiators to employ unethical or competitive negotiation styles in a subsequent negotiation after being lied to in a previous negotiation. Sixty-four Cal Poly students were randomly assigned to partake in a computer mediated or FTF negotiation over the sale of a car. After the initial negotiation was completed, buyers in each condition were led to believe they had been lied to about the accident history of the car. Participants then completed The Incidents in Negotiation Questionnaire by Robinson, Lewicki, …

Individuals And Contex00tual Factors: An Interactionist Approach To Understanding Self-Development, Gregory Paul Letller

Psychology Theses & Dissertations

While the extant research has identified several individual and contextual factors influential on an employee's quantity of self-development participation, no prior research has examined potential multiplicative effects among these factors. The current study investigated person-situation interactions among five individual factors ( e.g., self-efficacy for self-development, learning goal orientation, and openness to experience) and the contextual factors of organizational and supervisor support ( combined to reflect overall work support). This study also sought to investigate the influence of proactive personality on self-development participation, a promising individual difference that has received little attention in the self-development literature. Using data collected from 136 …

The Use Of Personality Test Norms In Work Settings: Effects Of Sample Size And Relevance, Robert P. Tett, Jenna R. (Fitzke) Pieper, Patrick L. Wadlington, Scott A. Davies, Michael G. Anderson, Jeff Foster

Department of Management: Faculty Publications

The value of personality test norms for use in work settings depends on norm sample size (N) and relevance, yet research on these criteria is scant and corresponding standards are vague. Using basic statistical principles and Hogan Personality Inventory (HPI) data from 5 sales and 4 trucking samples (N range = 394–6,200), we show that (a) N >100 has little practical impact on the reliability of norm-based standard scores (max=±10 percentile points in 99% of samples) and (b) personality profiles vary more from using different norm samples, between as well as within job families. Averaging across scales, T-scores based on …

The Relationship Between Benefit Satisfaction And Intent To Leave: A Study Of Finance Departments In Las Vegas, Jung-In Bae

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study was conducted to examine the relationship between benefit satisfaction and intent to leave among employees who work in finance departments in Las Vegas hotels.

Employee benefits have generally been assumed to be an effective way to attract and retain employees; in fact, 70% of 45 U.S. companies include the benefit packages in their retention strategies. That idea that competitive benefits packages can help firms to win the retention war is widely accepted.

The results of the study indicate that benefit satisfaction was significantly related to intent to leave; those who were satisfied with benefits were less likely to …

Perceptions Of Employers Toward Hiring Graduates With Online Degrees, Leisa Dione Thompson

UNLV Theses, Dissertations, Professional Papers, and Capstones

Since the late 1990s, online education programs for academic credit have emerged in colleges and universities across the country at an astonishing rate. Enrollment in online courses and online degree programs has grown dramatically. Online education is in high demand because it allows individuals to pursue an education while maintaining their full-time jobs and commitments to their families. However, the employability of a graduate with an online degree has not kept pace with the growth of this delivery method. This study was an attempt to explore the workforce sentiments concerning employment of college graduates obtaining a degree completed through online …

The Importance Of Exercise And Dimension Factors In Assessment Centers: Simultaneous Examinations Of Construct-Related And Criterion-Related Validity, Filip Lievens, Stephan Dilchert, Deniz S. Ones

Research Collection Lee Kong Chian School Of Business

This study presents a simultaneous examination of multiple evidential bases of the validity of assessment center (AC) ratings. In particular, we combine both construct-related and criterion-related validation strategies in the same sample to determine the relative importance of exercises and dimensions. We examine the underlying structure of ACs in terms of exercise and dimension factors while directly linking these factors to a work-related criterion (salary). Results from an AC (N = 753) showed that exercise factors not only explained more variance in AC ratings than dimension factors but also were more important in predicting salary. Dimension factors explained a smaller …

The Evolution Of Individual Needs On Job Satisfaction Of The Fist Year Soldier., Lee Beng Khuan

Student Works (2010-2019)

The Malaysian Army needs to have a balance and credible force to protect the country sovereignty from external threat and to protect its country natural resources and interest from others intervention. The Army through its modernization program purchased the hardware, conducting training and exercises internally or externally, the human resource played a crucial part. The disciplinary cases committed by the soldiers are on the rise such cases are absentees, criminal cases, loan defaulter etc and all those problems has caused time wastage and the resources that been used to train the soldier had stretched its capabilities and economy of effort. …

Validity And Adverse Impact Potential Of Predictor Composite Formation, Wilfried De Corte, Filip Lievens, Paul R. Sackett

Research Collection Lee Kong Chian School Of Business

Previous research on the validity and adverse impact (AI) of predictor composite formation focused on the merits of regression-based or ad hoc composites. We argue for a broader focus. Ad hoc chosen composites are usually not Pareto-optimal, whereas the regression-based composite represents only one element from the total set of Pareto-optimal composites and can, therefore, provide only limited information on the potential for validity and AI reduction of forming predictor composites when both validity and AI are of concern. In that case, other Pareto-optimal composites may provide a better benchmark to decide on the merits of the predictor composite formation. …

Broadening International Perspectives On The Legal Environment For Personnel Selection, Brett Myors, Filip Lievens, Greet Van Hoye, Steven F Cronshaw, Antonio Mladinic, Viviana Rodriguez, Herman Aguinis, Dirk D Steiner, Florence Rolland, Heinz Schuler, Andreas Frintrup, Ioannis Nikolaou, Maria Tomprou, S Subramony, Shabu B Raj, Shay Tzafrir, Peter Bamberger, Marilena Bertolino, Marco Mariani, Franco Fraccaroli

Research Collection Lee Kong Chian School Of Business

Perspectives from 22 countries on aspects of the legal environment for selection are presented. Issues addressed include a) whether there are racial/ethnic/religious subgroups viewed as “disadvantaged minority”, b) whether research documents mean differences between groups on individual difference measures relevant to job performance, whether there are laws prohibiting discrimination against specific groups, d) what is required to make and refute a claim of discrimination, e) what are the consequences of violation of the laws, f) whether particular selection methods are limited or banned, g) whether preferential treatment of members of minority groups is permitted, and h) whether the practice of …

The Validity Of Assessment Centres For The Prediction Of Supervisory Performance Ratings: A Meta-Analysis, Eran Hermelin, Filip Lievens, Ivan T. Robertson

Research Collection Lee Kong Chian School Of Business

The current meta-analysis of the selection validity of assessment centres aims to update an earlier meta-analysis of assessment centre validity. To this end, we retrieved 26 studies and 27 validity coefficients (N=5850) relating the Overall Assessment Rating (OAR) to supervisory performance ratings. The current study obtained a corrected correlation of .28 between the OAR and supervisory job performance ratings (95% confidence interval .24 < =rho < =.32). It is further suggested that this validity estimate is likely to be conservative given that assessment centre validities tend to be affected by indirect range restriction.

Social Influences On Organizational Attractiveness: Investigating If And When Word Of Mouth Matters, Greet Van Hoye, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Previous recruitment studies have treated potential applicants as individual decision makers, neglecting informational social influences on organizational attractiveness. The present study investigated if and under what conditions word-of-mouth communication matters as a recruitment source. Results (N = 171) indicated that word of mouth had a strong impact on organizational attractiveness, and negative word of mouth interfered with recruitment advertising effects. Word of mouth from a strong tie was perceived as more credible and had a more positive effect on organizational attractiveness. For potential applicants high in self-monitoring, word of mouth had a stronger effect when presented after recruitment advertising. Finally, …

Newcomer Adjustment During Organizational Socialization: A Meta-Analytic Review Of Antecedents, Outcomes, And Methods, Talya N. Bauer, Berrin Erdogan, Todd Bodner, Donald M. Truxillo, Jennifer S. Tucker

Business Faculty Publications and Presentations

The authors tested a model of antecedents and outcomes of newcomer adjustment using 70 unique samples of newcomers with meta-analytic and path modeling techniques. Specifically, they proposed and tested a model in which adjustment (role clarity, self-efficacy, and social acceptance) mediated the effects of organizational socialization tactics and information seeking on socialization outcomes (job satisfaction, organizational commitment, job performance, intentions to remain, and turnover). The results generally supported this model. In addition, the authors examined the moderating effects of methodology on these relationships by coding for 3 methodological issues: data collection type (longitudinal vs. cross-sectional), sample characteristics (school-to-work vs. work-to-work …

A Construct-Driven Investigation Of Gender Differences In A Leadership-Role Assessment Center, Neil Anderson, Filip Lievens, Karen Van Dam, Marise Born

Research Collection Lee Kong Chian School Of Business

This study examined gender differences in a large-scale assessment center for officer entry in the British Army. Subgroup differences were investigated for a sample of 1,857 candidates: 1,594 men and 263 women. A construct-driven approach was chosen (a) by examining gender differences at the construct level, (b) by formulating a priori hypotheses about which constructs would be susceptible to gender effects, and (c) by using both effect size statistics and latent mean analyses to investigate gender differences in assessment center ratings. Results showed that female candidates were rated notably higher on constructs reflecting an interpersonally oriented leadership style (i.e., oral …

Large-Scale Investigation Of The Role Of Trait Activation Theory For Understanding Assessment Center Convergent And Discriminant Validity, Filip Lievens, Christopher S. Chasteen, Eric A. Day, Neil D. Christiansen

Research Collection Lee Kong Chian School Of Business

This study used trait activation theory as a theoretical framework to conduct a large-scale test of the interactionist explanation of the convergent and discriminant validity findings obtained in assessment centers. Trait activation theory specifies the conditions in which cross-situationally consistent and inconsistent candidate performances are likely to occur. Results obtained by aggregating correlations across 30 multitrait-multimethod matrices supported the propositions of trait activation theory, shedding a more positive light on the construct validity puzzle in assessment centers. Overall, convergence among assessment center ratings was better between exercises that provided an opportunity to observe behavior related to the same trait, and …

The Risk Of Adverse Impact In Selections Based On A Test With Known Effect Size, Wilfried De Corte, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The authors derive the exact sampling distribution function of the adverse impact (AI) ratio for single-stage, top-down selections using tests with known effect sizes. Subsequently, it is shown how this distribution function can be used to determine the risk that a future selection decision on the basis of such tests will result in an outcome that reflects the presence of AI. The article therefore provides test and selection practitioners with a valuable tool to decide between alternative selection predictors.

With A Little Help From My Friends (And Substitutes): Social Referents And Influence In Psychological Contract Fulfillment, Violet Ho

Management Faculty Publications

This study investigated employees’ choice of social referents and the impact of social influence on their beliefs of psychological contract fulfillment. Using data from a field study conducted with 99 employees in a research organization, we found that one’s referent choice varied with the domain of promise evaluated. When evaluating the organization’s fulfillment of organization-wide promises, employees’ referents were primarily coworkers with whom they had close direct ties, namely, friends and advice givers. On the other hand, when evaluating the fulfillment of job-related promises, employees’ referents were mainly fellow workers who could substitute for them and people with whom they …

Job Satisfaction Among United States Air Force Security Forces Personnel Post-1997 Career Field Merger, James Harrison Popphan

All-Inclusive List of Electronic Theses and Dissertations

Research was conducted to determine factors contributing to job satisfaction among US Air Force Security Forces personnel. Previous research conducted prior to major structural changes within the career field in 1997 and increased operations tempo due to the Global War on Terror was of questionable current pertinence. Job satisfaction has been shown to directly affect retention and performance. Retention is extremely important within the career field due to a personnel shortage of 8,000 troops. The current research closely followed the research design used by Michael Reiner to assess job satisfaction in the career field in 1997, and compares current findings …

Assessment Centers In Belgium: The Results Of A Study On Their Validity And Fairness, Filip Lievens, Etienne Van Keer, Morel De Witte

Research Collection Lee Kong Chian School Of Business

In Belgium, assessment centers have grown in popularity. Despite this growing popularity, the validity of these selection and development methods has not been examined in Belgium. Therefore, this study examines the predictive validity and fairness of an assessment center of a large bank. The sample consisted of 252 middle level managers. Results revealed that the assessment center provides a valid prediction of success in higher managerial positions. With respect to fairness, this assessment center also scores well. Virtually no significant differences between men and women and between Flemish and French speaking Belgians are found. These positive results might be explained …

Effects Of Deployment On Homestation Job Stress And Burnout, S. Ryan Johnson

Theses and Dissertations

The Global War on Terrorism has increased the demands placed on military members. The increased rate of deployments, coupled with the reduction in resources, has military leaders concerned that these changing demands will cause undue strain, adversely affecting the military member's quality of life. This research tests the effects of active duty military deployments on homestation job stressors and burnout. Pre- and post- deployment surveys were administered to test for any significant changes that resulted from a deployment. A group of non-deploying members was also measured during the same time frame to serve as the control group. Results showed that …

The Effects Of Verbal Recognition On Work Performance And Intrinsic Motivation: Using Behavior Modification Techniques, Rodney Eric Chalmers

Theses Digitization Project

The effect of both public and private verbal recognition on intrinsic motivation and sales performance in fourteen restaurant waitstaff was evaluated using organizational behavior modification techniques. The hypothesis that public recognition would be more effective than private recognition in increasing intrinsic motivation and sales was not supported.

Easing The Inferential Leap In Competency Modeling: The Effects Of Task-Related Information And Subject Matter Expertise, Filip Lievens, Juan I. Sanchez, Wilfred De Corte

Research Collection Lee Kong Chian School Of Business

Despite the rising popularity of the practice of competency modeling, research on competency modeling has lagged behind. This study begins to close this practice-science gap through 3 studies (1 lab study and 2 field studies), which employ generalizability analysis to shed light on (a) the quality of inferences made in competency modeling and (b) the effects of incorporating elements of traditional job analysis into competency modeling to raise the quality of competency inferences. Study 1 showed that competency modeling resulted in poor interrater reliability and poor between-job discriminant validity amongst inexperienced raters. In contrast, Study 2 suggested that the quality …

Future Perspectives On Employee Selection: Key Directions For Future Research And Practice, Neil Anderson, Filip Lievens, Karen Van Dam, Ann Marie Ryan

Research Collection Lee Kong Chian School Of Business

A future-oriented perspective for selection and assessment research is presented. Four superordinate themes of critical import to the development of future research are identified: (i) bimodal prediction, (ii) multilevel fit, (iii) applicant reactions and decision making, and (iv) tensions between research and practice in employee selection. Under each theme we pose a number of outstanding questions for research. Implications for practice and the ongoing advancement of the sub-field of selection, traditionally one of the most robust core disciplines in international IWO psychology, are discussed.

Revised Estimates Of Dimension And Exercise Variance Components In Assessment Center Postexercise Dimension Ratings, Charles E. Lance, Tracy A. Lambert, Amanda G. Gewin, Filip Lievens, James M. Conway

Research Collection Lee Kong Chian School Of Business

The authors reanalyzed assessment center (AC) multitrait-multimethod (MTMM) matrices containing correlations among postexercise dimension ratings (PEDRs) reported by F. Lievens and J. M. Conway (2001). Unlike F. Lievens and J. M. Conway, who used a correlated dimension-correlated uniqueness model, we used a different set of confirmatory-factor-analysis-based models (1-dimension-correlated Exercise and 1-dimension-correlated uniqueness models) to estimate dimension and exercise variance components in AC PEDRs. Results of reanalyses suggest that, consistent with previous narrative reviews, exercise variance components dominate over dimension variance components after all. Implications for AC construct validity and possible redirections of research on the validity of ACs are discussed.

"I Think They Discriminated Against Me": Using Prototype Theory And Organizational Justice Theory For Understanding Perceived Discrimination In Selection And Promotion Situations, Michael M. Harris, Filip Lievens, Greet Van Hoye

Research Collection Lee Kong Chian School Of Business

Research in industrial/organizational (I/O) psychology has generally focused on objective measures of employment discrimination and has virtually neglected individuals' subjective perceptions as to whether a selection or promotion process is discriminatory or not. This paper presents two theoretical models as organizing frameworks to explain candidates' likelihood of perceiving that discrimination has occurred in a certain selection or Promotion situation. The prototype model stresses the importance of the prototypical victim-perpetrator combination, the perceived intention of the decision-maker, and the perceived harm caused as possible antecedents of perceived employment discrimination. In the organizational justice model, procedural, informational, interpersonal, and distributive fairness play …

Applicant Perceptions Of Selection Procedures: The Role Of Selection Information, Belief In Tests, And Comparative Anxiety, Filip Lievens, Wilfried De Corte, Katrien Brysse

Research Collection Lee Kong Chian School Of Business

This study addresses the effects of the provision of information on the reliability and validity of selection procedures and the effects of test-taker attitudes (i.e., belief in tests and comparative anxiety) on fairness perceptions. Prior to an actual selection process, applicants (N = 118) were given either information about the reliability and validity of various selection procedures or no information. Next, they evaluated the fairness of eight selection procedures. No significant effect of selection information was found. Belief in tests had significant effects, with applicants high on test belief giving higher fairness ratings than applicants low on test belief. In …

Does Nationality Affect Job Satisfaction?, Furqan Qamar, Talal Al Junaibi

IIMB Management Review

Job satisfaction and the factors that contribute to it are well-researched phenomena. Despite this, however, theories of job satisfaction are still not well perfected. Research in the field falls into five categories based on the causes of satisfaction they seek to establish: need fulfilment models, discrepancy models, value attainment models, equity models and trait component models. The last category includes studies that investigate the relationship between job satisfaction and the cultural and ethnic background of employees. Studies in this area report contradictory findings. Furqan Qamar and Talal Al Junaibi survey the literature and find that though several studies have been …

Breastfeeding And The Supportive Workplace: Integration Of Women's Productive And Reproductive Lives, Rebekah A. Cardenas

Psychology Theses & Dissertations

Although authorities advocate breastfeeding for at least six months as the ideal form of infant nutrition, employed mothers may experience barriers to breastfeeding. Using data from the National Longitudinal Survey of Youth, this study examined the relationship between maternal employment, workplace support, and breastfeeding duration. In general, it was predicted that paid employment following childbirth would have a negative impact on breastfeeding duration. In addition, existence of workplace support such as flexibility, childcare, and/or healthcare benefits was predicted to positively impact breastfeeding durations as well as job satisfaction upon returning to work. Hierarchical linear regression analysis offered support for some …