Industrial and Organizational Psychology Commons^™

The Ultimate Culture Change Learning Session, Tim Kuppler

River Cities Industrial and Organizational Psychology Conference

Awareness of the importance of culture is growing at a fast rate but there is no consistent understanding about how to effectively evolve culture with a direct and sustainable impact on performance. This awareness-understanding gap helps to explain why most organizations report they don’t understand their culture and believe change is needed. Culture crises (Uber, etc.) gain widespread exposure and superficial tips and keys dominate the popular press. Leaders and change agents often feel lost in the wilderness as they try to piece together improvements that will impact culture. This will likely be the most performance-focused culture educational session you …

Optimizing Emergency Department Throughput Using Best Practices To Improve Patient Flow, Puneet Freibott Dnp, Rn, Nea-Bc, Ccrn-K'S

Journal of Nursing & Interprofessional Leadership in Quality & Safety

Emergency Department (ED) crowding and bottle necks are the reality of hospitals across the country. Patients seeking care and needing inpatient beds via the emergency rooms are facing delays with attaining the right level of care. Orchestrating a patient through an ED admission requires a multidisciplinary effort to provide safe, effective and efficient care. This quality improvement project conducted in a tertiary acute care hospital focused on Centers for Medicare and Medicaid metrics to measure Emergency Department (ED) throughput. This multidisciplinary initiative focused on reducing time stamps for patient arrival to the ED through departure to hospital or home. Outcomes …

Understanding The Effects Of Regulatory Focus On Proactive Behavior, Brian P. Waterwall

Doctoral Dissertations

Over the past decade, motivation research has focused on what motivates employees to engage in behaviors that fall outside of ones' job/task requirements and bring about meaningful change in the organization's environment, proactive behaviors (Bateman & Crant, 1993; Crant, 2000). Recently, regulatory focus theory has received considerable research attention because of its potential to explain additional variance in behavior beyond other motivational constructs. Regulatory focus theory suggests that during goal striving, people will display behaviors associated with their current motivational state. Drawing from prior research examining motivation and behavior, I propose and test a model that examines the effects of …

Analysis Of How Companies Should Prepare To Recruit And Manage Generation Z, Corey Pires

Honors Projects in Management

No abstract provided.

Management And Leadership Style: Is Style Influenced By Engineering Education?, Arsalan Khan

Masters Theses & Specialist Projects

Leadership Development Programs (LDPs) programs are employed by firms globally in different multiple manners that are aimed at accelerating the development and growth of highly capable candidates. Among these candidates, depending on the particular LDP, may be those possess engineering skills typically afforded through engineering education as measured by completion of an engineering degree. Infrastructure reductions might be afforded corporations if multiple LDPs could be supplanted with one program such as an Engineering Leadership Development Program. In practice, however, economic constraints limited the total sample population of this category to 67 (48 with engineering degrees and 15 without). Employing SPSS …

An Investigation Into Perceived Productivity And Its Influence On The Relationship Between Organizational Climate And Affective Commitment, Kaitlynn Marie Castelle

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to investigate the influence of individually perceived productivity on the relationship between individually assessed organizational climate and affective commitment, from heterogeneous survey participant data. A theoretical framework is adopted to explain how organizational climate shapes employee perception and how this relationship is moderated by a perceived productivity. This is a relatively unexplored concept in the defined context and has been developed by the researcher. Perceived productivity was measured using an instrument developed in this research to gauge respondents’ perception of their productivity. The instrument, named the General Measure of Perceived Productivity (GMPP), was developed …

Blue The Bee Learns To Be Happy, Connie Reimers-Hild, Deborah J. Weitzenkamp, Connie Reimers-Hild, Kim Wellsandt

Kimmel Education and Research Center: Faculty and Staff Publications

Do you sometimes feel sad or blue and don't know what to do? If so, this book was written just for you!

Join Blue the Bee as she travels through Happy Orchard meeting her friends (Flutter, Buzz, Bonita and Ernie) to learn the 7 Happiness Habits. When happiness is a habit, it comes without thinking. You can choose how to spend your day and use your time. You choose how to live your life and what is on your mind.

Each page was designed to enjoy at any age. People can become pollinators of happiness in any life stage!

This …

The Effects Of Parametrically Manipulating The Ratio Of Complimentary To Constructive Feedback Statements On Performance, Amanda Mentzer

Dissertations, Theses, and Capstone Projects

Performance feedback is frequently discussed and implemented. Although shown to be quite effective, the characteristics of feedback have yet to be fully explored. Feedback ratio was explored in this study. While participants evaluated the postural safety of body positions presented on a computer screen, researchers measured the (a) number of s that it took participants to evaluate body positions (i.e., response time), (b) percent of correctly evaluated body positions (i.e., percent correct), and (c) extent to which participants appreciated the statements they received after responding (i.e., rating). Using a mixed-factorial design, researchers manipulated feedback within groups and feedback ratio between …

Pilots’ Perceptions Of Justice And Job Identification, Robert A. Goehlich, Ralf Bebenroth

Publications

This article sheds light on pilots’ perceptions of justice and their job identification. The research investigates pilots’ perceptions of the fairness with which they are treated, how these perceptions might influence their identification with their jobs and whether this identification influences operational safety. The methodological approach integrates the pilot-organisational behavioural model introduced in this research into two commonly known models of the human factor in aviation: the ‘Software-Hardware-Environment-Liveware (pilot)-Liveware (team)’ – or SHELL – model and the ‘Swiss cheese’ model. The article includes an outline regarding aviation safety and recommendations for applying our approach toother transportation industries.

Design Thinker Profile: Creating And Validating A Scale For Measuring Design Thinking Capabilities, Dani Chesson

Antioch University Dissertations & Theses

This study developed a scale for assessing design thinking capabilities in individuals. Many organizations today are turning to design thinking to tackle the complex challenges they face. As organizations move toward adopting this way of working the need to develop design thinking capabilities in individuals becomes imperative. The capabilities needed for engaging in design thinking are skills that we all have to some varying degree, but we do not all use them to their full potential when solving problems. The scale developed in this study measures the degree to which an individual uses design thinking capabilities when engaged in problem …

Managing A Large Scale Project: Using Strengthsfinder In The Website Redesign, Laura Edwards, Cristina Tofan

EKU Faculty and Staff Scholarship

After doing a library-wide StrengthsFinder assessment that highlighted the strengths of its individuals, EKU Libraries decided to put this strategy into practice by applying it to one of the most complex projects in the life of an academic library: the website redesign. This decentralized approach allowed project managers to align strengths-based teams with phases of the redesign that would most benefit from that team’s unique strengths.

From Creativity To Team Innovation: Building The Bridge In Organizations, Jonathan Brown

Creativity and Change Leadership Graduate Student Master's Projects

The outcome of this project is a new model for team innovation. It was created as a result of the need for teams to be better prepared to innovate. The approach of this project was to investigate, clarify, combine, synthesize and finally propose useful ways to accelerate team innovation in organizations. It started with a diagram and evolved into an articulation of each step of the model. This prototype model is called Model for Purposeful Team Innovation. The model is divided in seven steps that include identity, mission, quality, targets for improvement, roadmap, execution, monitoring to assess the maturity and …

Analyzing The Relationship Between Job Demands, Job Resources, And Personal Resources On Employee Engagement And Exhaustion Of Juvenile Probation/Parole Officers, Danilo Estuardo Chavarria

UNLV Theses, Dissertations, Professional Papers, and Capstones

Organizations should constantly strive to improve their levels of employee engagement, because improving employee engagement influences the well-being of both employees and organizations (Bakker, 2011, p. 268). In today’s workplaces, organizations need employees who are psychologically connected to their work, who are willing and able to invest themselves in their roles, and who are proactive and committed to high quality standards.” (Bakker, Albrecht, & Leiter, 2011, pp. 4-5). This is important; not only for private organizations but for public organizations as well, especially organizations in the criminal justice system who continuously strive to keep the peace, have constant contact with …

Flesch-Kincaid Reading Grade Level Re-Examined: Creating A Uniform Method For Calculating Readability On A Certification Exam, Emily Neuhoff, Kristiana M. Feeser, Kayla Sutherland, Thomas Hovatter

Online Journal for Workforce Education and Development

Abstract

Objective: This study attempted to establish a consistent measurement technique of the readability of a state-wide Certified Nursing Assistant’s (CNA) certification exam. Background: Monitoring the readability level of an exam helps ensure all test versions do not exceed the maximum reading level of the exam, and that knowledge of the subject matter, rather than reading ability, is being assessed. Method: A two part approach was used to specify and evaluate readability. First, two methods (Microsoft Word^® (MSW) software and published readability formulae) were used to calculate Flesch Reading Ease (FRE) and Flesch-Kincaid Reading Grade Level (FKRGL) for multiple …

Christian Nonprofit Ceos:Ethical Idealism, Relativism, And Motivation, Sharlene Garces Baragona

Dissertations

Strong ethical character and the ability to inspire others form crucial areas for leadership effectiveness, particularly in nonprofits. This study explored the relationship between ethical ideologies (idealism and relativism) and inspirational motivation of Christian nonprofit CEOs affiliated with the Christian Child and Family Services Association. The Ethics Position Questionnaire of Forsyth (1980), the Bass and Avolio (2004) Multifactor Leadership Questionnaire Leader Form (5X Short) – Inspirational Motivation, and a demographic questionnaire comprised the 30-item survey for this study. The participants’ responses were collected either online or on paper and were analyzed using Pearson product-moment correlation coefficient. The response rate was …

Comparison Of The Effectiveness Of Different Observation Methods And An Exploratory Analysis Of The Importance Of Accuracy Of Various Observations On Safety Performance, Marlies Hagge

Dissertations

Behavior Based Safety (BBS) applies various types of safety observation to improve occupational safety in business. The purpose of the following study was to examine and compare different observation foci: peer-observation, self-observation and a combination of both options as well as supervisor observations and observations of employee behavior obtained by research assistants (RA). Participants were unionized employees of the facilities management department at a Midwestern university. Target behaviors included safe lifting and vacuuming. The dependent variables were safety performance and the discrepancy between the different observation types. Incident data were also reported. The different observational methods were investigated via a …

The Development Of The Creative Synergy Scale, Amy E. Climer

Antioch University Dissertations & Theses

This study developed a scale for teams to assess their behaviors related to creative synergy. Creative synergy is the interactions among team members where the collective creative results are greater than the sum of their individual efforts. When a team achieves creative synergy they have the potential to solve difficult problems with innovative solutions leading to positive impacts on our communities, societies, and even our world. This study looked at the internal-process variables of teams to determine what factors impact creative synergy. The research process involved two phases.In Phase 1, a survey was taken by 830 adults who were members …

Political Skill Dimensionality And Impression Management Choice And Effective Use, Robyn L. Brouer, Rebecca L. Badaway, Vickie C. Gallagher, Julita A. Haber

Business Faculty Publications

Purpose The purpose of this study was to test a moderated mediation model of the dimensionality of political skill on influence tactic choice and performance ratings. Design/Mythology/Approach Dyadic data were analyzed using a mixed-method approach to account for any leaderlevel effects, as well as bootstrapping methods to account for the modest sample size (n = 116). Findings Social astuteness best predicted positive impression management (IM) over negative IM. Apparent sincerity interacted with positive impression management tactics to predict higher performance ratings, whereas interpersonal influence did not. Implications The findings support that socially astute individuals use more positive influence tactics in …

The Effect Of Regional Airline Attendance Policies On Pilot Self-Removal From Duty For Illness Or Fatigue, David R. Freiwald Ph.D., Csp, Michael F. O'Toole Ph.D.

International Journal of Aviation, Aeronautics, and Aerospace

The purpose of this paper was to study the effect of current regional airline attendance policies on the willingness of crewmembers to remove themselves from duty when ill or fatigued. This study sought to determine if the current punitive attendance policies are encouraging crewmembers to operate contrary to federal regulation. A survey was given to current pilots of four regional airlines with similar attendance policies. The responses were correlated with supplied demographic and experiential data. The goal of the paper was to examine the major areas of concern and suggested solutions. The overwhelming majority of respondents felt that their companies’ …

Assessing Organizational Data Culture To Create An Ideal Data Ecosystem, Lauren M. Leary

Capstone Collection

The year 2015 marks a critical turning point in the global development arena. The Millennium Development Goals galvanized support and collaboration across sectors and now the world is recalibrating focus to prepare for the final push with the forthcoming Sustainable Development Goal Framework. We are also in the midst of a data revolution that aims to hold governments and organizations accountable to these goals and to ultimately create synergy between systems and processes in an ever-globalizing world. This paper intends to prompt discussion and learning around organizational readiness and preparedness for these imminent changes. Drawing from best practices within the …

A Mixed Methods Perspective: How Integral Leaders Can Contribute To The Growth Of Emerging Leaders, Susan M. Hayes

Antioch University Dissertations & Theses

Given that organizational complexity continues to increase, leaders are looking for credible information, and a process that helps them become a better leader. Emerging leaders are faced with trying to be the best leader they can be while leading teams of people who think and act differently from them. To assist emerging leaders with their leadership, this study explores the literature and looks to highly respected and admired leaders for how they became the leader they are today. The purpose of this study was fourfold: first, to identify and describe first and second tier integral theory leaders from a sample …

Organizational Leaders’ Experience With Fear-Related Emotions: A Critical Incident Study, Al Barkouli

Antioch University Dissertations & Theses

This study used the Critical Incident Technique (CIT) to better understand how organizational leaders experienced fear-related emotions. Through semi-structured interviews, fifteen executive leaders, mainly chief executive officers (CEOs), shared their experiences in response to threatening, risky, or dangerous incidents. In addition to a phenomenological understanding of the experience, participants illuminated the role that fear-related emotions play in leader decisions, how these emotions influence leader-follower relationships, the impacts of fear-related emotions on leaders’ health and well-being, and the ways leaders managed their experience with fear-related emotions including the role courage played. Leaders often faced threats, risks, or dangers (stimuli) from within …

The Perceived Relevance Of Training In Industrial/Organizational Psychology At The Terminal Master's Level, Seth A. Kline

Masters Theses & Specialist Projects

The purpose of this study was to replicate and expand upon the survey research by Erffmeyer and Mendel (1990) on the perceived relevance of graduate training in industrial-organizational (I-O) psychology at the terminal master’s level. A review of the literature discussed core competencies, as well as the advantages of internship experiences and thesis requirements. Results indicated that graduates view their training as well targeted towards knowledge and skills they regard as useful at their internship, first job, and current position. Results also indicated that graduates viewed their internship experiences as highly beneficial and worthwhile experiences, regardless of their supervisor. Results …

Developing A Method For Measuring "Working Out Loud", Dennis E. Pearce

Theses and Dissertations--Finance and Quantitative Methods

Enterprise social network software platforms (ESNs) are increasingly being deployed in firms across almost every industry as a means of fostering employee collaboration. Although benefits in increased productivity, innovation, and employee engagement are highly touted, there is a high failure rate of these deployments. This often occurs because (1) there is a misapplied focus on technology adoption rather than adoption of the employee behaviors that are ultimately required to obtain those benefits, and (2) it is unclear what those behaviors are and how to measure them.

“Working Out Loud” is one possible framework for understanding and measuring the behaviors necessary …

Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean

Antioch University Dissertations & Theses

Organizational storytelling was used within Tri Fit, a Canadian health promotion and fitness company, to explore relational leadership practices. Through 27 confidential one-on-one interviews and an interview of the four-person leadership team, the research attempted to examine how relational agility, a new leadership construct, exists, how it is defined, and to describe its organizational impacts. Two hundred and forty unique stories were shared through this process, out of which nine storylines emerged. The distillation of these revealed three cultural themes: a culture of relational connection; a culture of nice and a culture that values positivity. Demonstrations of transformational leadership, authentic …

Reflections On The Metamorphosis At Robben Island: The Role Of Institutional Work And Positive Psychological Capital, Wayne F. Cascio, Fred Luthans

Department of Management: Faculty Publications

Nelson Mandela and other political prisoners from South Africa were imprisoned on notorious Robben Island from the mid-1960s until the end of the apartheid regime in 1991. The stark conditions and abusive treatment of these prisoners has been widely publicized. However, upon reflection and in retrospect, over the years, a type of metamorphosis occurred. Primarily drawing from firsthand accounts of the former prisoners and guards, it seems that Robben Island morphed from the traditional oppressive prison paradigm to one where the positively oriented prisoners disrupted the institution with a resulting climate of learning and transformation that eventually led to freedom …

Eat More Chicken And Lead More People: Perceived Measures Of Servant Leadership At Chick-Fil-A, Michael Mishler

Masters Theses

This present study used survey data from 31 employees working at 2 Chick-fil-A locations to assess the supervisor's perceived level of supervisor's level of servant leadership and how the level (a) affects coworker's perceptions of performance, (b) job satisfaction, and (c) relational trust amongst coworkers. The participants ranged in ages from 18-50. The average age for the participants was 26. The data for the study was collected through the distribution of surveys to individuals who currently work at Chick-fil-A. The two selected locations were approximately 300 miles apart in Virginia. The study employed quantitative research methods in order to collect …

Designing An "Information-Experience" Using Creativity Science Theory And Tools, Stephanie Belhomme

Creativity and Change Leadership Graduate Student Master's Projects

An “information-experience” encapsulated by a technological/digital audio-visual tool presents data and potentially meaningful information to prompt actionable knowledge concerning: “unspoken creative process elements;” their profound impacts on both how well our “physiology of creativity” functions; but also on how well foundational creative thinking and behavioral prerequisites (energy, motivation, imagination, and ownership) are leveraged.

The product: 1) introduces the user to one component of the CPS (Creative Problem Solving) Facilitation Process - Exploring the Challenge; 2) features a content specific component which prompts exploration of the many correlations between societal, organizational / community, human physiological / behavioral data, and the direct …

Art And Space: Impacting The Workplace, Erin V. Mccool

Senior Honors Theses

Art in its various forms and applications has always been a part of the human experience. Art can be intrusive, thought provoking, or simply beautiful. Although art comes in many different styles and forms, art continues to capture our imagination. The purposes of this thesis are to discover how art affects human activity in the workplace as well as the qualities that make artwork in the workplace successful. Based on the findings of this study, artwork will be created for the Center for the Advancement of Faculty Excellence at Liberty University in order to create a lively, creative environment. By …

A Historical Review Of Five Of The Top Fast Food Restaurant Chains To Determine The Secrets Of Their Success, Alex Leon Lichtenberg

CMC Senior Theses

The primary goal of this paper is to critically examine five of the top nine US fast food chains to look at their history and to determine what factors have lead to their massive success. The companies that will be analyzed include: McDonald's, Taco Bell, Kentucky Fried Chicken, Domino's Pizza, and Subway. Similarities and differences of these companies are compared and contrasted throughout the paper and clearly demonstrate how each company has managed to capture and maintain major market share in their respective food categories. Areas that are examined range from product quality to to business models to consumer psychology. …