Industrial and Organizational Psychology Commons^™

The Tacit Dimension Of Organizational Learning, Thomas Reeder Robinson

Engineering Management & Systems Engineering Theses & Dissertations

This research was conducted to observe the self-reflections of an organizational participant group to further understand the organizational learning phenomenon. The participant group consisted of the 15 managers, spanning three levels of management, of a large engineering group in the southeastern United States.

The intent of the research was to generate theory, rather than to test theory. To accomplish this objective, a qualitative research methodology in a participatory action framework was modeled from Keating's (1993) Organizational Learning Process (OLP) to co-construct participants' organizational reflections. The methodology included individual interviews designed to elicit spontaneity that co-generated organizational perspectives. These perspectives were …

An Air Force Guide To Team Building, Roy M. Gozum

Theses and Dissertations

Team structures are used extensively in civilian, government, and military organizations to accomplish modem task demands that almost always exceed the capabilities of single individuals. As team structures became larger and more complex, managers realized the need for formal team building education. Team building programs serve to facilitate an environment for productive teamwork. However, despite the apparent importance of teams, most organizations overlook the implementation of formal team building programs. Therefore, the purpose of this research is two-fold. First, this thesis examines the evolution and importance of teams, and the subsequent need for the development of formal team building programs. …

The Relationship Between Machiavellianism, Self-Monitoring, And Adaptiveness To The Performance Of Real Estate Sales Professionals, Dianne Broman Eppler

Theses and Dissertations in Business Administration

The focus of sales management is on insuring the success of the corporation by selling its goods or services. The most significant impact on the firm's success is the ability of the sales force to perform. Research to determine what makes a successful salesperson is extensive; however, the results are inconsistent and disappointing. In light of the significant financial impact the sales force has on the firm, additional research that identifies determinants of sales success is necessary.

The purpose of this dissertation was to examine the relationships between personal characteristics and sales performance. Specifically, Machiavellianism, self-monitoring, and adaptiveness were hypothesized …

The Effects Of Perceived Upward Influence Rewards And Personality Moderators On Job Satisfaction And Productivity In An Employee Suggestion Program, David J. Braun

Psychology Theses & Dissertations

The extent to which work satisfaction, task satisfaction, suggestion quantity and suggestion quality may be affected by upward influence and reward in a suggestion program was investigated using 160 students as subjects. Locus of control and growth need strength were investigated in terms of their effects as personality moderators. Subjects offered suggestions during three trials for nine topics representing university problems. The percentage of suggestions accepted by a review committee was manipulated as four levels of an upward influence condition (0'/o, 25'/0, 50'/o and 75'/o). In addition, subjects were randomly assigned to either a no-reward or reward condition, in which …

An Analysis Of Air Force Acquisition Engineering Officer's Perceptions Of The Adequacy Of Their Preparation For Management, Steven E. Woodruff

Theses and Dissertations

The purpose of this study was to determine how much time Air Force acquisition engineers spend in performing management functions, how those engineers spend in performing management functions, how those engineers perceive their management training, and which types of training contribute the most to managerial competency. The results from surveys of 215 acquisition engineers assigned to ASCEN, Wright-Patterson AFB, OH and their supervisors revealed that engineers do indeed spend substantial amounts of time performing management functions. Slightly more than half the engineers reported spending at least 50 of an average workday performing management functions. Over 53 of engineers responding to …

Computer Simulation Study Of The Joint Deployment Of The 23rd Wing And 82nd Airborne Division From Pope Air Force Base, John B. Prechtel, Mark S. Wingreen

Theses and Dissertations

This thesis produced a model of the Army airdrop segment of the Pope AFB deployment system. The original intent was to model the entire system and simulate the simultaneous deployment of the 23rd Wing and 82nd Airborne Division; however, time constraints and incomplete data forced a reduction in scope. The study provides an excellent foundation for further research into the use of simulation to develop a generalized deployment sizing model. The airdrop segment of the system was modeled using the researcher's personal observations of the system, the expertise of personnel who work within the system, and documentation of the problems …

The Impact Of Goal Setting And Empowerment On Governmental Matrix Organizations, Stephen R. Corey, Patricea W. Hogan

Theses and Dissertations

The matrix management concept is currently in use by many DoD organizations. Theories of goal setting and empowerment seem to align with some of the responsibilities assumed by matrix project managers. The research problem was to determine whether will-functioning government matrix organizations owe their effectiveness to a project-oriented matrix organization structure, or to good goal setting and empowerment practices by managers. Interviews were conducted at three SPOs at WPAFB and at DLA's DESC and DCSC. Qualitative analysis, including dendrograms and matrix displays were utilized. Conclusions include the following points: Goal Setting is not prominent, but may not be critical in …

A Test Of The Theory Of Reasoned Action At The Group Level Of Analysis, Thomas A. Fitch, Edward A. Mccarty

Theses and Dissertations

A vast array of studies exist which have sought to explore the relationships between behavioral intentions, job satisfaction, turnover and performance at the individual level of analysis. Recent efforts to move to the group level of analysis have shown some promise, but few exist. The crux of the issue under consideration here was whether or not there was utility in treating attitude-intention-behavior linkages as group level phenomena. Both Schneider (1987) and George (1990' contend that, while individual analysis cannot be discounted as a means of understanding behavior, there is also value in examining group-level phenomena. The purpose of this study …

Assessment Of The Effectiveness Of The United States Air Force And Selected Unit Vision Statements, Joseph N. Gomes, Quinn A. Gummel

Theses and Dissertations

This study assessed the Air Force and subordinate unit vision statements to determine how effectively current Air Force efforts provide vision for Air Force personnel. There were two main parts to the research: a literature review, and a field study of various Air Force units to assess the effectiveness of the Air Force visioning process. A review of the literature revealed the definition, and role, of vision statements, and identified five essential elements for effective vision statements. The elements of effective vision statements were found to be: a clear image of a future end state; a realistic and attainable goal; …

A Comparison Of Users' And Providers' Perceptions Of Critical Spacelift Vehicle Characteristics And Capabilities, Dawson S. Oslund, Mark M. Shafer

Theses and Dissertations

This study compares spacelift vehicle users' and providers' perceptions of critical spacelift vehicle characteristics and capabilities. The researchers conducted a mail survey of military, commercial, and civil spacelift vehicle users and providers to determine a criticality rating for each of the 22 characteristics and capabilities identified through a literature review. Primary results of the study indicate: (1) the three most critical characteristics and capabilities are reliability, launch cost, and resilience; (2) the three least critical characteristics and capabilities are man-rateable, reusability, and gross lift-off weight; (3) only launch cost has a significantly different mean 'criticality rating among spacelift vehicle users …

A Study Of Usn Aircrew Attitudes Regarding Technology's Ability To Replace The Naval Flight Officer On Typical Combat Missions Carrier Based Aircraft Are Tasked To Perform, Robert E. Britt, William J. Cain

Theses and Dissertations

This study analyzed survey responses of 290 Navy pilots and Naval flight officers (NFOs) regarding their perceptions of technology's ability to replace the NFO in typical combat missions carrier-based aircraft are tasked to perform. The study is a follow-on to a similar USAF effort conducted with pilots. The objective of this study is to provide operator input to the critical crew complement issue. These missions vary significantly in complexity and in demands placed on the aircrew. The survey instrument and analysis methods were designed to detect and evaluate these differences. The USAF study concluded that-the perception of a requirement for …

A Test Of Bass's Model Of Transformational Leadership Among Managers In The Dominican Republic, Nancy Urbaez Echavarria

Psychology Theses & Dissertations

This study tested the generalizability of Bass's theory of transformational leadership to employees of a company in the Dominican Republic. A Spanish translation of Bass's Multifactor Leadership Questionnaire (MLQ) was used to assess the leadership styles. The factor structure for Dominican workers was not identical to the structure observed in United States samples. Nevertheless, the pattern of results followed rather closely the pattern observed in United States samples. Consistent with research conducted in the U.S., subordinates who had transformational leaders reported more satisfaction and effectiveness and greater effort and organizational innovativeness than subordinates who had transactional or laissez faire leaders. …

The Impact Of Leadership Style And Subordinate Charisma On Organizational Outcomes, Amy L. Vick

Psychology Theses & Dissertations

Three hundred and forty members of the administration and finance departments in a loc~l university participated in a study designed to examine the relationships between leadership style (transformational, transactional, laissez-faire) and job satisfaction, rated leader effectiveness, effort, group cohesiveness, performance, group effectiveness, organizational involvement, role clarity, role conflict, intent to turnover, and absenteeism. Correlation and regression analyses indicated that transformational leadership often is associated with improved levels of important work outcomes. In addition, regardless of leadership style, followers high in charisma are more satisfied when their leader demonstrates a lower level of charisma. Lastly, the "falling dominoes" effect of transformational …

Personnel Managers' Attitudes Towards Affirmative Action & Its Potential Correlates, Donna Dunville

Masters Theses & Specialist Projects

Despite the controversy surrounding Affirmative Action (AA), relatively little research has appeared about attitudes towards these programs. In this research, an exploratory approach is implemented to assess the support of personnel managers for the theory of AA as well as the mechanisms designed to carry it out. Also, the relationship to Supreme Court decisions, relevant legislation, and numerous demographic, attitudinal, and organizational variables are examined for their impact on Affirmative Action attitudes. A questionnaire was utilized to assess support for AA and its correlates. The majority of personnel managers indicate support for both AA in theory and the mechanisms required …

A Preliminary Study Of A Job Analytic Inventory Derived From A Behavioral Consistency Method For Assessing Intrinsic Motivation, William John Banis

Theses and Dissertations in Urban Services - Urban Management

The research question for this study asked if the Job Specifications Inventory (JSI) had acceptable internal reliability and an ability to differentiate among occupational groups. The JSI was designed to have subject matter experts rate the importance of skill, content, context, relationship and work focus requirements of jobs or occupations. The JSI used a taxonomy of 268 behavioral elements derived from the content analyses of satisfying achievements reported by a large, diverse clientele. A clinical-type behavioral consistency method was used to extract performance dimensions from clients' achievements to build the taxonomy. The achievement-based taxonomy was seen as potentially enhancing productivity …

Diffusion Of Total Quality Management: An Organizational Self-Production Perspective, Baizhong Zhao

Engineering Management & Systems Engineering Theses & Dissertations

American industries are in the process of a quality revolution. Most companies are busy implementing Total Quality Management (TQM) programs. However, the experience of both Japanese and American companies indicates that successful TQM implementation depends on an understanding of implementation processes, which itself relies on an understanding of organizational self-organizing, for it is through this process that TQM gets diffused and becomes a core component of an organization's culture. Self-organizing is a so-called process-oriented approach, based on theory from cybernetics (Ashby, 1962; Steier & Smith, 1985; von Foerster, 1960), dissipative structure theory (Prigogine & Stengers, 1984), and chaos theory (Gleick, …

Career Achievement Of Employed Adult Women As A Function Of Family Variables, Kimberly Sue Wright

All-Inclusive List of Electronic Theses and Dissertations

While women's career development is beginning to be addressed in the literature, little is known about the variables which influence women's career achievement. The purpose of this study was to identify a subset of family variables which would predict career achievement for women. This study investigated the differences between high and low achievement women with respect to the following variables: marital/relationship status, number of children, parental education levels, parental occupation levels, birth order, relationship with parents (support, rejection, overinvolvement) and general family functioning. iii The participants were 140 women between the ages of 25 and 45 who were employed full …

A Comparison Of The Effects Of Two Individual Monetary Incentive Systems On Work Productivity: Piece-Work Pay Versus Base Pay Plus Incentives, Kirk L. Gillette

Masters Theses

This study compared the effectiveness of a piece-rate pay system in which 100% of the subject's pay was incentive-based with a base pay plus incentive system in which approximately 30% of the subject's pay was incentive-based. Two experiments were conducted. In each experiment, six subjects were exposed to both pay systems using a within-subject reversal design. Subjects participated in 6 to 9 three-hour sessions (Experiment 1) or 9 to 14 four-hour sessions (Experiment 2). Simulated bank checks with differing cash values were presented on a computer screen, and subjects entered the cash values using the computer keyboard. The dependent variable …

The Organizational Impact Of Smoke Break Management In Strategic Air Command, Glenn G. Hinken

Theses and Dissertations

This study investigated the organizational impact of smoke break management in Strategic Air Command. Analysis of data from a survey questionnaire showed that although the smoking and smoke break issues touched the majority of the people in SAC and almost every smoker surveyed reported taking smoke breaks, just 27 percent of respondents reported their organization had a smoke break policy. Most of these respondents indicated the policies were lenient in terms of regulating the time and duration of the breaks. Smokers reported spending an average 41.09 minutes per day taking smoke breaks. This figure differed significantly from the time smokers …

Computer Use In The Scientific Office, Douglas L. Miller

Psychology Theses & Dissertations

Over the past two decades computers in research and development organizations have become a complex and integral part of the work process. Yet to date only a handful of systematic investigations have addressed issues involving scientists' or other professionals' use of computers, and very little is known about factors influencing use (Bikson and Gutek, 1983; Blacker and Brown, 1986; Collopy, 1988; Gasser, 1986; Helander, 1985; Nickolson, 1985; Pope, 1985). As a result, this research was designed to address four objectives. The first was to develop and evaluate a descriptive model of variables influencing scientists' computer use. The second objective was …

The Effects Of Training And Feedback Format On Reactions To In-Basket Feedback And On In-Basket Performance, Michael G. Fedorko

Psychology Theses & Dissertations

The purpose of this research was to investigate the effects of training and feedback format on reactions to in-basket feedback and on in-basket performance. Performance was evaluated with a 2 (Training) x 3 (Feedback) x 2 (In-Basket) x 5 (Dimension) repeated measures factorial design. Reactions were evaluated with a 2 (Training) x 3 (Feedback) x 2 (Questionnaire) repeated measures factorial design. The Training factor was comprised of frame-of-reference training (designed to prepare the recipient to receive the feedback) and a control condition (a lecture on Mintzberg's managerial role classification system). The Feedback factor was comprised of written feedback, oral feedback, …

The Effect Of Different Approaches To Goal Setting On Goal Commitment, Eileen Mary Piersa

All Master's Theses

This study assesses the goal commitment generated by different approaches to goal setting. The participants were the directors, board presidents, staff, board members and volunteers of two non-profit organizations. One group explored their history as an organization, significant events and the impact of those events before carrying out the same goal setting process as the other group. Self-efficacy was measured before the exercise began. Goal commitment was measured after participants prioritized goals and selected subgoals on which to take action. The hypothesis that cognitively reviewing past history would lead to greater commitment was rejected. A second hypothesis that the self-efficacy …

Development Of A Weighted Application Blank For The Carryout Clerk Classification In A Large Retail Organization, Linda Gabbard

Masters Theses & Specialist Projects

The purpose of this study was to develop and validate a Weighted Application Blank to predict turnover for use as a selection tool for a large retail organization. Utilizing the England (1971) procedure, it was hypothesized that significant derivation and cross-validities would be obtained. The hypothesis was partially supported: the derivation validity coefficient was significant (r = .28, p < .01) and the resulting cross-validity coefficient was net significant (r = 19, p < .05). The results and recommendations for implementation of the WAB are discussed.

Preschoolers' And Third Graders' Sorting Preferences And Strategic Knowledge Of Taxonomic Associative And Perceptual Organizational Strategies, Helene Ann Hembrooke

Psychology Theses & Dissertations

This study investigated strategic use and metamemory concerning taxonomic, associative, and perceptual organizational strategies. Preschool and third grade children were asked to sort stimuli which varied orthogonally along three dimensions; taxonomically, associatively, and perceptually. Free recall was assessed. Each child also completed one of two metamemory tasks; a paired comparison or a peer teaching task. The order of the memory/metamemory tasks was counterbalanced within age groups. The results showed that older children sorted by taxonomic and associative attributes while younger children exhibited no sorting preference. Older children recalled significantly more pictures, although no significant age differences in recall clustering were …

The Structure Of Opportunity: Network Configuration And Career Mobility, Terri A. Scandura Phd

Management Faculty Articles and Papers

Within organizations, managers are constantly choosing with whom they will begin, continue or cease to interact (Fischer, 1977; Kaplan, 1984). Organizations have been defined as "fish nets" of interrelated offices, and can be viewed as social groupings with relatively stable patterns of interaction over time (Katz and Kahn, 1978; Weick, 1969). If such a model of organizing is to move beyond this metaphor, coherent frameworks, and accompanying methods of analysis capable of capturing these emergent processes are necessary. The social network perspective was proposed by Tichy, Tushman and Fombrun (1979) and has guided data collection and analysis on emergent network …

Weighted Application Blanks: An Empirical Approach For The Selection Of Delivery Personnel Psychology, Barton Lee Dahmer

Masters Theses & Specialist Projects

The purpose of this study was to develop and validate a biographically weighted application blank for use in selecting delivery personnel. The England (1971) procedure for weighting biographical information was utilized. The criterion was a ratio of planned work time to actual work time. It was hypothesized that (a) significant derivation and cross-validities would be obtained, and (b) significant practical benefits in terms of correct placement of workers in the high and low criterion groups would result. The first hypothesis was partially supported in that a significant derivation validity was obtained (r = -.56, P < .05). However, the cross-validity (r = -.12) was not significant. Thus, the second hypothesis was not supported. A discussion of the results and recommendations for the implementation of the weighted application blank are provided.

The Relationship Between Response Variability And Interview Contrast Effects, Salvatore John Cesare

Psychology Theses & Dissertations

The low reliability and validity of the interview has lead to research aimed at improving its effectiveness. One such strategy is the microanalytic approach developed by Mayfield (1964). This approach centers on the decision—making processes errors made by the interviewer. One type of error is the contrast effect. A contrast effect is that situation where the rating given to an applicant is contingent upon the quality of preceding applicants. This study used a 3 X 3 (Induced Set X Target Applicant) factorial design to assess how different amounts of response variability by an average applicant can influence contrast effects. Subjects …

A Perception Based Integrative Theory Of Individual Behavior In Organizations, John Edward Mathieu

Psychology Theses & Dissertations

The purpose of this study was to develop an integrative theoretical approach to the study of individuals' behavior in organizations, and to present an application of the approach to understanding the performance of Reserve Officer Training Corps (ROTC) cadets. Individuals' perceptions of the environment were proposed to exist at three levels of analysis: (1) psychological climate (i.e., individual); (2) group climate; and organizational climate. Further, climate perceptions were proposed to result from the simultaneous influence of objective (i.e., actual) situational characteristics, and individuals' needs and characteristics. The underlying dimensions that linked climate perceptions operationalized at the three levels of analysis …

The Effects Of Person-Job Environment Congruency On Individual And Organizational Outcomes, Eileen J. Mcdonald

Psychology Theses & Dissertations

The purpose of this research was to ascertain the effects of person-job environment congruency on outcomes important to individuals and organizations, so that new personnel decision making strategies can be developed. To accomplish these aims, the research had two objectives: (1) to develop an operational model of person-job environment congruency based on an integration of available research evidence and (2) to investigate the effectiveness of the concepts and methods proposed by the model on individual and organizational criteria of success.

Within a person-job environment congruency model framework, there are essentially two matching systems. In the first, the work experiences of …

An Analysis Of The Relationships Between Environmental Stimuli Personality Variables And Levels Of Burnout In Intensive Care Nurses, Catherine Via Cauthorne

Psychology Theses & Dissertations

The syndrome of burnout is characterized by the development of negative self-perceptions and behaviors designed to protect oneself from emotional distress in a worker as a result of painful emotional stress generated by interactions between psychological demands from the work environment, personality needs of the worker, and the worker's self-perceived difficulty in meeting these demands and needs. The contributions of both environmental characteristics and personality traits to burnout levels were examined in a group of 45 intensive care nurses. Tests used included the Sixteen Personality Factor Questionnaire, a data questionnaire, the Survey of Organizations, and the Maslach Burnout …