Human Factors Psychology Commons^™

Barriers To Mental Health Seeking Among Army Aviation Personnel: A Preliminary Report, Aric J. Raus

National Training Aircraft Symposium (NTAS)

This research explores barriers to mental health seeking, self-reported symptoms, and perspectives on self-help mental-wellness options among U.S. Army Aviation Personnel. Safe aviation operations require constant focus and mental clarity. These requirements expand when considering the implications and added stress of military operations, especially in combat scenarios. Yet, recent studies demonstrate that aviation personnel avoid seeking healthcare due to fears of losing their medical certification. This report provides preliminary results from the first known study on barriers to mental health seeking among U.S. Army aviation personnel. Utilizing an anonymous survey instrument, facilitated primarily through Social Media recruiting of current and …

Up In The Air: A Human Factors Approach To Enhancing Evtol Passenger Experience, Brandon D. Dreslin, Michael C. Falanga, Juksana Mai Ngam, Alex Chaparro, Barbara S. Chaparro

National Training Aircraft Symposium (NTAS)

Although electric vertical take-off and landing (eVTOL) vehicles are an emerging mode of transportation, current research indicates that the general public may be unwilling to ride in them due to unfamiliarity and uncertainty about their trust in the technology. This research aimed to better understand potential passenger concerns as well as the factors related to eVTOL design and ride journey that contribute to people’s willingness to ride in them. Understanding these human factors considerations are crucial for addressing issues surrounding the end-to-end passenger experience. Passenger safety, comfort, and acceptance were identified as important areas that influence users’ experience. These areas …

Airline Pilot Perceptions Of Stress And Self-Reported Fatigue: A Cross-Sectional Study, Michelle P. Hight, Stephanie G. Fussell, Eline Kok, Debbie S. Carstens Phd,

National Training Aircraft Symposium (NTAS)

In the air transportation sector, fatigue is a known problem influencing safety. Over the past two decades, fatigue mitigation has gained increased regulatory emphasis. The psychosocial construct of perceived stress, however, has been less studied and emphasized, though decades of research demonstrates stress’s impact on psychosocial and physiological wellbeing and safety performance. This observational, cross-sectional study measured airline pilots’ perceived stress levels alongside selected fatigue factors. Data was gathered from a sample of 144 airline pilots and analyzed using non-parametric statistics to explore the relationship between pilots’ perceptions of their own stress levels over the previous month with their answers …

Using Natural Language Processing To Identify Mental Health Indicators In Aviation Voluntary Safety Reports, Michael Sawyer, Katherine Berry, Amelia Kinsella, R Jordan Hinson, Edward Bynum

National Training Aircraft Symposium (NTAS)

Voluntary Safety Reporting Programs (VSRPs) are a critical tool in the aviation industry for monitoring safety issues observed by the frontline workforce. While VSRPs primarily focus on operational safety, report narratives often describe factors such as fatigue, workload, culture, staffing, and health, directly or indirectly impacting mental health. These reports can provide individual and organizational insights into aviation personnel's physical and psychological well-being. This poster introduces the AVIation Analytic Neural network for Safety events (AVIAN-S) model as a potential tool to extract and monitor these insights. AVIAN-S is a novel machine-learning model that leverages natural language processing (NLP) to analyze …

'I’M A Pilot First, Female Second': Why Flight Deck Gender Imbalance Persists And The Case For Allyship, Kimberly Perkins Atp, Fraes, Rachael H. Merola Phd, Sourojit Ghosh, Cecilia Aragon Phd, Atp

Journal of Aviation/Aerospace Education & Research

Why is there greater gender parity for long-haul truck drivers, astronauts, and paleontologists than for women airline captains? This study uses a mixed-methods approach to examine the underlying causes of the gender imbalance in the United States aviation industry, in which only 3.6% of airline captains are women. Two polls and one survey gather data from professional pilots (N=1093) on their experience with stereotyping, gender bias, and allyship. Direct comments were analyzed to shed light on the results of the survey. Results suggest that, contrary to prevailing perceptions, the persistent gender imbalance in the flight deck can largely be attributed …

Teamwork In Cybersecurity: Evaluating The Cooperative Board Game [D0x3d!] As An Experimental Testbed, Crystal Fausett, Joseph Keebler

Publications

It is crucial to identify the knowledge, skills, and attitudes (KSAs) that contribute to success in cybersecurity teams. We introduce a board game, [d0x3d!], as an experimental testbed designed to create a controlled environment and set of manageable tasks aimed at exploring teamwork competencies that may be relevant to the cybersecurity workforce. [d0x3d!] requires players to work together and share information to retrieve stolen digital assets. The authors aim to improve the efficacy of cybersecurity team training by incorporating modern teamwork theory and measurement. This testbed provides a low-cost and user-friendly platform for training, evaluation, and research.

The Aviation Illusion-Situational Judgment Test: Development And Evaluation, John Kleber

Doctoral Dissertations and Master's Theses

Situational judgment tests (SJTs) are scenario-based assessments that evaluate an individual's capacity to make key judgments relating to specific contexts. While SJTs are traditionally used for personal selection (e.g., managers, customer service personnel, and police officers), SJTs also demonstrate potential for use in training evaluation. One area of interest in aviation is aeronautical decision-making (ADM) during inflight encounters with aviation illusions. However, a gap in research exists regarding how to measure pilots’ capacity to make judgments about illusions during flight.

This dissertation aimed to develop and validate an SJT that evaluates aeronautical decision-making (ADM) during inflight encounters with aviation illusions. …

Investigative Approaches: Lessons Learned From The Radonda Vaught Case, Kimberly N. Williams, Crystal M. Fausett, Elizabeth H. Lazzara, Yuval Bitan, Anthony Andre, Joseph Keebler

Publications

Accidental patient harms occur frequently in healthcare, but their exact prevalence and interventions that will best prevent them are still poorly understood. In rare cases, healthcare providers who have contributed to accidental patient harm may be criminally prosecuted to obtain justice for the patient and family or to set an example, which theoretically prevents other providers from making similar mistakes due to fear of punishment. A recent case where this strategy was chosen is the RaDonda L. Vaught vs. Tennessee (2022) criminal case. The present article discusses this case and its ramifications, as well as provides concrete recommendations for actions …

The Effects Of Fatigue And Shift Work On Visual Search And Object Tracking Tasks In Tsa Officers And Air Traffic Controllers, Margaret Colwell

Student Works

No abstract provided.

Flying Under The Radar: A Survey Of Collegiate Pilots’ Mental Health To Identify Aeromedical Nondisclosure And Healthcare-Seeking Behaviors, Emily Faulconer, Lauren Pitts

Publications

The disclosure of a new or existing mental health condition in a pilot complicates their medical certification status. It has been proposed that the threat of losing medical certification often discourages pilots from seeking treatment for mental health issues or disclosing such information to aeromedical professionals, contributing to a barrier to seeking healthcare that affects pilots of all certification levels. The current study focused on the nondisclosure and healthcare-seeking behaviors of the collegiate pilot population(N = 2,452)at a large, accredited, private institution that offers flight training in accordance with Pilot Schools (2022). Data collected from our anonymous online survey over …

Language As A Factor In Aviation Accidents And Serious Incidents: A Handbook For Accident Investigators Ed. 3, Elizabeth Mathews, Joan Carson, Anthony Brickhouse, Enrique Valdes

Handbooks

In an increasingly multicultural and multilingual aviation industry, it is important that accident investigators understand the complex role of language in maintaining safe operations. This Handbook supports investigators to systematically identify language factors in aviation accidents and serious incidents.

Small Unmanned Aircraft Systems: Operator Workload And Situation Awareness Utilizing First Person View Techniques, Ross Lucas Stephenson Jr

Doctoral Dissertations and Master's Theses

The small, unmanned aircraft systems (sUAS) sector within the aviation industry is experiencing unprecedented growth. However, the regulatory guidance for the safe integration of sUAS into the National Airspace System (NAS) has not kept pace with this technological growth within the market. Current regulatory limitations of line-of-sight operations may have an impact on the establishment of an equivalent level of safety for sUAS operations as maintained by manned aircraft. The focal point of the discussion of line-of-sight operations has been the ability of the sUAS pilot to see and avoid all obstacles and other aircraft in a safe and timely …

Effectiveness And User Experience Of Augmented And Mixed Reality For Procedural Task Training, Emily Rickel

Doctoral Dissertations and Master's Theses

Use of augmented reality (AR) and mixed reality (MR) technologies for training is increasing, due in part to opportunities for increased immersion, safer training, and reduced costs. However, AR/MR training effectiveness and user experience, particularly for head-mounted displays (HMDs), is not well understood. The purpose of this study is to investigate user perceptions and retention of AR/MR training delivered through a HMD for a procedural task. This two-part study utilized a within-subjects experimental design with 30 participants to determine how instruction method (paper vs. AR vs. MR) and time of procedure recall (immediate vs. post-test vs. retention) influenced completion time, …

The Need For Recategorized Video Game Labels: A Quantitative Approach, Richard J. Simonson, Joseph R. Keebler, Shawn Doherty

Publications

Prior research has suggested that video game genre labels are an ineffective method of communicating a game's experience. Our investigation serves to provide a quantitative means of assessing experience communication effectiveness. We assessed game similarities by their associated game genre labels. The ratio between the small number of available developer-generated labels and the number of games led to too few labels to effectively delineate between similar and dissimilar games. The ratio between the large number of user-generated labels and the number of games led to too many labels to effectively cluster similar games with one another. However, games that had …

Edecide: A Web-Based Problem-Solving Interventions For Diabetes Self-Management: Protocol For A Pilot Clinical Trial, Barbara Chaparro, Michelle L. Redmond, Nicole Nollen, Hayrettin Okut, Tracie C. Collins

Publications

Background: In the US, diabetes affects 13.2% of African Americans, compared to 7.6% of Caucasians. Behavioral factors, such as poor diet, low physical activity, and general lack of good self-management skills and self-care knowledge are associated with poor glucose control among African Americans. African Americans are 77% more likely to develop diabetes and its associated health complications compared to non-Hispanic whites. A higher disease burden and lower adherence to self-management among this populations calls for innovative approaches to self-management training. Problem solving is a reliable tool for the behavior change necessary to improve self-management. The American Association of Diabetes Educators …

Planning An Escape: Considerations For The Development Of Applied Escape Rooms, Shawn M. Doherty, Andrew Griggs, Elizabeth Lazzara, Joseph Keebler, Tara N. Cohen, Bruce L. Gewertz

Publications

Background. Teams are essential to a wide array of applications and organizations often utilize varying interventions to improve the effectiveness of their teams. Due to their collaborative and modifiable characteristics, escape rooms are being increasingly utilized as an avenue to both deliver team interventions and to function as testbeds in research. Escape rooms are complex, interdependent activities which warrant careful planning to be effectively implemented. Despite the growing literature base concerning escape rooms, there is still limited practical guidance to inform the development of an escape room. Aim. The purpose of this article is to provide seven considerations that are …

Student Research Opportunities In Aviation Human Factors, Jamie Barrett, Brett Torrence

National Training Aircraft Symposium (NTAS)

When most people think of jobs in aviation or at the Federal Aviation Administration (FAA), they think of pilots, Air Traffic Controllers, Maintainers, etc., those directly involved in the movement of aircraft, passengers, and cargo. However, to safely move over 26K passengers (avg) daily requires many diverse occupations. Included within the complexity of aviation operations are individuals with backgrounds in Psychology, Human Factors, and Instructional Design. It is important to raise awareness of the diversity of aviation jobs and pathways to achieving those opportunities, to attract a diverse next generation workforce. The Human Factors Research Division at the Civil Aerospace …

Targeting The Workforce Of Tomorrow Today, Chanda S. Sanders

National Training Aircraft Symposium (NTAS)

Strategically designed and implemented Aviation STEM (AvSTEM) education programs are essential to the future of aviation. As the retirement of a large portion of the aviation workforce rapidly approaches, the industry will be left with a deficit of seasoned employees with comparable knowledge to meet the ever changing needs of the national airspace system. AvSTEM programs designed for school-aged young people offer an opportunity for educators to target, educate, and plant seeds to recruit an adequate pipeline of diverse talent for tomorrow. A well-developed and strategically executed AvSTEM program also has the potential to impact Diversity, Equity, and Inclusion (DEI) …

An Aviator Centered Approach To Mental Health: A Preliminary Look At Stressors, Barriers To Care, And Untreated Aviator Mental Health, Aric J. Raus

National Training Aircraft Symposium (NTAS)

The purposeful crash of Germanwings 9525 in March 2015 provided a wake-up call to the aviation community on the ramifications of untreated mental health in commercial aviation. While the airline industry and governmental regulating bodies reacted quickly with peer-support networks and attempts to de-stigmatize seeking assistance, few actions or studies have focused on mental health from an Aviators perspective. This presentation explores the possible stressors impacting aviator mental health among three distinct aviator professional categories: Commercial Aviators, Military Aviators, and Aviators in Civilian Training Programs. After providing an overview of stressors, the discussion transitions into what is known about the …

The Evolution Of Ai On The Commercial Flight Deck: Finding Balance Between Efficiency And Safety While Maintaining The Integrity Of Operator Trust, Mark Miller, Sam Holley, Leila Halawi

Publications

As artificial intelligence (AI) seeks to improve modern society, the commercial aviation industry offers a significant opportunity. Although many parts of commercial aviation including maintenance, the ramp, and air traffic control show promise to integrate AI, the highly computerized digital flight deck (DFD) could be challenging. The researchers seek to understand what role AI could provide going forward by assessing AI evolution on the commercial flight deck over the past 50 years. A modified SHELL diagram is used to complete a Human Factors (HF) analysis of the early use for AI on the commercial flight deck through introduction of the …

Flying Blind: Exploring The Visual Cues Used By Helicopter Pilots In Degraded Visual Environments, Brandon Dreslin, Molly C. Mersinger, Shivani Patel, Alex Chaparro

Publications

Helicopter pilots rely on visual cues from the environment and instrument displays during critical phases of flight – particularly final approach and landing – to safely land. However, the specific visual cues pilots rely on and how they integrate those cues to make anticipatory inceptor inputs or corrections are not well understood. Importantly, those cues may be degraded under nighttime and brownout/whiteout conditions where the downwash of a helicopter’s rotors cause loose dirt/snow to be projected into the air, resulting in the obfuscation of the pilot’s vision outside the aircraft. The lack of visual cues in these conditions means that …

Mental Health Aviation Students, Keren Natha, Priyangaa Rajendran, Sundareswar Selvaganesan

Student Works

According to a study done by the American College Health Association, 24% of students in 2021 met the criteria for severe psychological distress and 51% of students met the criteria for moderate psychological distress. University can take a toll on students and cause mental health challenges. Aviation students are of no exception. The mental health challenges, if not dealt with properly, can further deteriorate and cause issues such as depression. This could risk students’ career, and could be a threat to not only their safety, but the safety of potential passengers and other individuals. Thus, this study will allow better …

Directional Speaker Poster, Eugene Ng, Bryan Wong, Ruhaan Das

Student Works

Changi Airport is set to expand with a new terminal, Terminal 5. Currently, many of the airport's processes are manual, requiring a high dependence on staff. This proposal aims to incorporate automation and AI for a smoother passenger experience.

Integrated Dynamic Airline Route And Schedule Optimization, Bayan Begaliyeva

Student Works

By harnessing real-time and historical data in conjunction with advanced AI technologies, this project revolutionizes route and schedule planning, leading to enhanced efficiency, cost reduction, and an improved passenger experience.

Factors Affecting Passengers’ Acceptance Of Single Pilot Operations: A Qualitative Study Conducted In Greece, Panagiotis Kioulepoglou, Ilias Makris

International Journal of Aviation, Aeronautics, and Aerospace

Single Pilot Operations (SPO) have drawn significant attention during the last years, as a result of the increased dual flight crew expenses, and as a remedy to the impending pilot shortage which is estimated to manifest itself in the following years. The main objective of this study was to explore the factors that influence the Greek passengers’ acceptance of SPO. To that end, 12 semi-structured interviews were conducted and analyzed through Thematic Analysis by combining both a priori and inductive coding procedures.

Qualitative findings of this process revealed seven factors influencing passengers’ intention to accept and fly with a SPO …

Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal

International Journal of Aviation, Aeronautics, and Aerospace

Silence among flight crews has been one of the significant causes of aviation incidents and/or accidents. This study aims to explore why flight attendants remain silent during flights and/or do not report errors after the end of the flight. For this purpose, semi-structured online interviews were conducted with 21 flight attendants. The data were analyzed through content analysis using the MAXQDA 22 Qualitative Analysis Program. Themes and coding related to the research question were obtained by analyzing the scripts with creative coding techniques. Nine themes were identified by the content analysis, namely "poor relationship with cabin supervisors/pilots", "the lack of …

Editorial: Exploring The Technological Needs Of Older Adults: Advances In Design, Functionality, User Experience, And Age-Related Cognitive And Sensory Aids To Facilitate Adoption, Alex Chaparro, Cristina Cachero, Joanne M. Wood

Publications

The rapid advancements in artificial intelligence, robotics, communication, and automation have been the catalyst for the development of a host of new technologies that allow older users to monitor their own health (via wearables), maintain their independence (semi-autonomous driving), social connections (smart home devices), and compensate for a range of age-related sensory changes (hearing aids, smart glasses, augmented displays, etc.). Less well understood is how older users get acquainted with these innovations, how their design and functionality need to be adapted to improve older users’ performance and experience, and which factors and interventions help or hinder technology adoption and use …

Unlocking The Methodology Of Escape Rooms: Considerations For Conducting Applied Escape Rooms In Research, Andrew C. Griggs, Elizabeth H. Lazzara, Shawn M. Doherty, Joseph R. Keebler, Bruce L. Gewertz, Tara N. Cohen

Publications

Background. Teams are the foundation of modern organizations. Many organizations are interested in interventions to bolster the effectiveness of their workforce. One viable intervention is an escape room. Escape rooms are engaging, team based activities that require individuals to work together to complete multiple tasks in a limited amount of time. Purpose. The purpose of this article is to provide ten considerations that are relevant to leveraging escape rooms as a means for data collection. Specifically, we offer guidance regarding pilot testing, equipment set-up, participant recruitment, briefing participants, progress monitoring, hints, room maintenance, data maintenance and analysis, and revising the …

Using Peer Mentorship To Foster Growth And Interest In Human Factors, Emily Rickel, Jessyca Derby, Barbara Chaparro

Publications

Academic programs benefit from the addition of a formalized peer mentorship program to help undergraduate and graduate students achieve academic success, social and psychological wellbeing, and career development. This article describes a peer mentorship program developed in the Human Factors and Ergonomics (HF/E) program at Embry-Riddle Aeronautical University (ERAU) where students study human factors at the bachelor’s, master’s, and doctoral levels. We describe the steps taken to develop, maintain, and evaluate the program, along with lessons learned.

Validated Question Bank For Assessing Pilot Knowledge Of Aviation Weather Appendix: Weather Product Interpretation Questions, Robert Thomas, Cassandra Dommingo, John Kleber, Jackie Mcsorely, Amber Cole, Thomas Guinn, Elizabeth Blickensderfer

General Aviation Weather Display Interpretation

This appendix supplements the Thomas et al. (2022) paper titled “Validated Question Bank for Assessing Pilot Knowledge of Aviation Weather ” which validates a set of weather product interpretation questions that can be used to measure a pilot’s understanding of weather. The assessment consists of 15 weather product interpretation topics which can be administered as a single 65-question survey or, as in the Thomas et al. (2022) study, two assessments of 33 and 32 questions each separated by topic. The set of 65 questions can be found in this appendix along with a table which demonstrates how to separate the …