Human Factors Psychology Commons^™

Utilising Video Recordings To Assess Student Pilot Performance: An Exploratory Study During A Simulated Training Flight, Bradley Moncion, Shi Cao, Allison Lynch, Suzanne K. Kearns, Elizabeth Irving, Ewa Niechwiej-Szwedo

Journal of Aviation/Aerospace Education & Research

In ab initio flight training, the quality of the feedback a flight instructor provides their student is essential to their success. While other high-performance and safety-critical industries have incorporated the use of video recordings into training and assessments, the aviation industry generally has not. There are some studies addressing the potential benefits of video recordings in training professional pilots, but there is a lack of research at the ab initio level. In this study, five flight instructors assessed the performance of student pilots conducting a simulated training flight using a 4-point marking scale. The flights instructors were then tasked with …

Investigating Driver Perceptions Of Semi-Autonomous Vehicle Sensing And Response Characteristics, Molly Mersinger

Doctoral Dissertations and Master's Theses

As semi-autonomous vehicle (SAV) technologies become increasingly integrated into modern transportation, understanding how the public perceives their capabilities is essential for ensuring safe and effective human-automation interaction. This study examined drivers’ perceptions of SAV detection and discernment abilities across 28 driving conditions and how those perceptions related to expected vehicle behaviors in 17 corresponding scenarios. Exploratory and confirmatory factor analyses identified three perceptual dimensions: Traffic Infrastructure and Vehicle Recognition, Dynamic Roadway Hazards and Vulnerable Road Users, and Human Interaction and Contextual Cues. Moderate overlap between the first two dimensions suggested that participants viewed certain structured and dynamic roadway features as …

Teamwork And Artificial Intelligence (Ai) : Examining The Effects Of Teammate Identity, Deception, And Ai Literacy On Team Dynamics And Performance In Human-Human Vs. Human-Ai Teams, Jenna Korentsides

Doctoral Dissertations and Master's Theses

As artificial intelligence (AI) continues to be integrated into collaborative work environments, understanding how humans interact with AI teammates is increasingly important. This study examined how people’s beliefs about who they are working with (whether a teammate is human or AI) can influence teamwork outcomes. Specifically, we explored how perceived teammate identity affects task performance and team experience, with a focus on trust and communication as potential mediators, and AI literacy (familiarity and comfort with AI) as a moderator. Participants completed a series of timed, collaborative problem-solving tasks using a bomb defusal simulation. Each participant worked with both a human …

Rookies To Aces: Investigating The Intuitiveness Of Pilot Interaction For Operating Evtol Aircraft, Shivani J. Patel

Doctoral Dissertations and Master's Theses

Electric Vertical Take-Off and Landing (eVTOL) aircraft introduce unique movement dimensions beyond traditional fixed-wing and rotor-wing aircraft, requiring novel control interfaces for pilot operation. This study examines the compatibility of gesture-based control movements across participants with varying flight experience levels. This study included a total of 60 participants across four groups; novices (no real or virtual flight experience, n=30), flight simulator gamers (n=10), fixed-wing pilots (n=10), and rotor-wing pilots (n=10). Participants viewed eighteen simulated first-person eVTOL aircraft movements (e.g. pitch, roll, yaw, heave, translations) assessing their intuitive gesture inputs for the different aircraft motions. Additionally, they were asked to sketch …

Beyond The Blue Skies: A Comprehensive Guide For Risk Assessment In Aviation, Leila Halawi, Mark Miller, Sam Holley

Publications

Risk assessment in aviation is a critical process that safeguards the safety and reliability of operations. Aviation operations encompass inherent risks, from mechanical failures to human errors and environmental factors. The significance of these risks may be severe, leading to accidents, injuries, and loss of life. Recognizing and mitigating risks is supreme in this dynamic environment, where emerging technologies and innovation constantly reshape this industry. This chapter includes an in-depth explanation of risk management and analysis, leading to the core elements of risk assessment specifically for aviation operations. We will describe the process and explore some of the applications and …

The Role Of Cognitive Flexibility And Psychological Resilience In Enhancing Operational Performance Among Air Traffic Controllers, Seda Ceken

International Journal of Aviation, Aeronautics, and Aerospace

The aim of the study was to examine the effect of cognitive flexibility on psychological resilience among air traffic controllers (ATCOs). In the study using a quantitative research design, data were collected from a total of 217 ATCOs from three separate units (APP, ACC and TWR) via a survey. The relationship between cognitive flexibility and psychological resilience was examined using hierarchical regression analysis, controlling for demographic variables such as gender, experience, ATC unit and educational status. In the first stage of the analysis, these demographic factors were included in the model and their effects on psychological resilience were evaluated. The …

The Reasons For The Silence Of First Officers: A Qualitative Study, Seda Ceken, Pinar Unsal Bayrakci

International Journal of Aviation, Aeronautics, and Aerospace

This study explores the reasons why first officers choose to remain silent in the cockpit or refrain from reporting errors after a flight. Effective communication and error reporting is crucial for flight safety, yet limited research has examined the factors contributing to silence among first officers. To address this gap, semi-structured interviews were conducted with 19 first officers (13 males, 6 females) working in the Turkish aviation sector. Data were collected through online Zoom interviews and analyzed using creative coding techniques in MAXQDA 22. Content analysis revealed 14 themes related to cockpit silence, including the captain’s manner, power distance, lack …

Factors Contributing To Fatalities In Helicopter Emergency Medical Service Accidents, Jenna Korentsides, Joseph R. Keebler, Mihhail Berezovski, Alex Chaparro

Publications

INTRODUCTION: T his study aimed to update and reinforce previous research on helicopter emergency medical service accidents in the United States. By investigating predictors of fatalities after helicopter emergency medical service crashes through the application of machine learning techniques, we updated existing data sets and sought to uncover patterns that traditional analysis might not reveal.

METHODS: Using the National Transportation Safety Board database, the authors analyzed a dataset of 267 helicopter emergency medical service accidents between 1991–2022. We first calculated fatalities odds ratios for each condition. We then plotted geospatial locations of all reported accidents. Finally, we used XGBoost regression …

Tap, Swipe, And Connect: Exploring Perceptions Of Inclusivity Through Smartphone Design And Accessibility, Carmen Van Ommen

Doctoral Dissertations and Master's Theses

There has been an increasing importance placed on customization of products and desire for the product to allow the consumer to express themselves or fit into desired social groups with their product choices. Designing products to be inclusive can encompass these desires, as well as ensure that a wide range of user groups can use the products well. In general, there is little research in the field of perceptions of inclusivity with consumer technology products. Previous research has validated a scale to measure Perceptions of Technology Product Inclusivity (PTPI) with different user groups and technology product groups, however no research …

Mini-Maps, Crucial Or Controversial: Assessing The Influence Of Perceived Spatial Orientation And Cognitive Mapping Performance On Video Game User Experience, Angela Le

Doctoral Dissertations and Master's Theses

Decades of game studies, also known as video games research, have revealed frequent video gameplay is positively correlated with enhanced cognition. An area of study that is limited, however, is the relationship between spatial cognition, specifically the domains of spatial orientation and cognitive mapping and their effects on video game user experience for games employing visual navigational aids. Video game user experience is influenced by many factors such as graphics and audio, gameplay mechanics, user interface design, etc. The present study aims to explore whether spatial abilities influence and are significantly correlated with user experience for games using heads-up displays …

The Effect Of Need For Cognition & Need For Affect On Human Reliance And Artificial Intelligence Interactions, Aliyah Mcgowan

Doctoral Dissertations and Master's Theses

Abstract

With the increased use of Artificial Intelligence (AI) automations in fields like medical diagnoses and mental health queries, there are concerns regarding an individual’s trust and reliance on the technology. Reliance on AI output may lead an individual to accept inaccurate or incorrect information without further analysis. Trust may influence reliance and trust formation may be a product of affective processing. This study investigated the relationship between Need for Affect (NFA), Need for Cognition (NFC), and trust and reliance on AI interactions. Participants were assessed on the NFA scale for willingness to approach or avoid emotional stimuli, the NFC …

Technology Emancipative And Traditionalist Value In Cross-Cultural Market Segmentation, Maria Petrescu, Burak Cankaya, Marie-Odile Richard, Aidin Namin

Publications

This article identifies five key consumer segments based on digital technology-related behavior, attitudes toward technology (ATT), and cultural values, using cross-cultural data from the large-scale World Values Survey and national data from Pew Research data, and a combination of traditional clustering, latent class analysis, and explainable artificial intelligence (XAI) methods. The segments— Moderate Tech Enthusiasts, Highly Religious Traditionalists, Tech-Savvy Cosmopolitans, Secular Emancipatives, and Conservative Technophobes— reveal varying degrees of technology adoption and cosmopolitanism across cultures. The results indicate the interconnectedness between consumer behavior and attitudes toward technology, emancipative values, religiosity, political orientation, and cosmopolitanism, as well as the influence of …

Let’S Make It A Game: Utilizing An Escape Room To Study Variables And Interventions That Impact The Development Of Psychological Safety, Kimberly N. Williams

Doctoral Dissertations and Master's Theses

To thrive in today’s competitive markets, organizations must harness the insights of all members. This requires employees to feel comfortable collaborating and sharing diverse knowledge—a process enabled by psychological safety. Although extensively studied over the past two decades, how and when psychological safety develops remains unclear. This research addresses these gaps by exploring temporal changes in psychological safety and examining the role of team inputs, processes, and interventions in shaping psychological safety perceptions at individual and team levels. This study utilized a quasi-experimental design with repeated and independent measures in a sample of 74 medical and physician assistant students. Within-subject …

Exploring Ai Technology And Consumer Behavior In Retail Interactions, Maria Petrescu, Anjala S. Krishen, John T. Gironda, J. Ricky Fergurson

Publications

This research systematically reviews artificial intelligence (AI) effects in customer-interfacing retail applications based on an ecosystem value co-creation framework. We conduct a bibliometric and conceptual mapping analysis study, focusing on AI-related implications for consumers’ and other stakeholders' well-being, social interaction, and societal welfare. A co-citation network visualization of critical AI journal articles is generated, and a network visualization of AI keyword relationships and clustered topic areas is presented and discussed, along with a conceptual map of the relationships between key concepts and substantive AI themes. In an ecosystem context, the multidisciplinary-based bibliometric and conceptual mapping findings of our analysis reflect …

An Analysis Of Helicopter Emergency Medical Services And Human Error Contributors To Accidents, Paige Lawton

Doctoral Dissertations and Master's Theses

Helicopter Emergency Medical Services (HEMS) is a growing industry that provides a vital service to transport critically ill or injured patients to healthcare facilities. This growth has come with an increase in rates of HEMS crashes and fatalities. Certain types of events commonly precede HEMS accidents such as continued flight into deteriorating weather conditions, night, and self-induced pressure, to name a few. Given that these causes and contributing factors can be seen time and again within HEMS accidents, the need arises for additional analysis of the human factors that play a role in accidents. This study addresses this need through …

The Influence Of Task Process And Task Structure On Transactive Memory Systems And Team Outcomes: A Meta-Regression Analysis, Crystal Fausett

Doctoral Dissertations and Master's Theses

In the rapidly evolving landscape of modern work environments, teams remain a foundation for achieving organizational goals. The efficacy of teams often hinges on the presence of Transactive Memory Systems (TMS), a shared cognitive mechanism that facilitates the distribution and retrieval of specialized knowledge within teams. However, gaps remain in understanding the dynamics of how TMS influences team outcomes, especially in the context of varying task structures, task processes, and TMS operationalization. This dissertation introduces a theoretical model where TMS directly influences team outcomes, with task structure, task process, and TMS operationalization acting as moderators. Meta-analytic results indicate positive effects …

Barriers To Mental Health Seeking Among Army Aviation Personnel: A Preliminary Report, Aric J. Raus

National Training Aircraft Symposium (NTAS)

This research explores barriers to mental health seeking, self-reported symptoms, and perspectives on self-help mental-wellness options among U.S. Army Aviation Personnel. Safe aviation operations require constant focus and mental clarity. These requirements expand when considering the implications and added stress of military operations, especially in combat scenarios. Yet, recent studies demonstrate that aviation personnel avoid seeking healthcare due to fears of losing their medical certification. This report provides preliminary results from the first known study on barriers to mental health seeking among U.S. Army aviation personnel. Utilizing an anonymous survey instrument, facilitated primarily through Social Media recruiting of current and …

Up In The Air: A Human Factors Approach To Enhancing Evtol Passenger Experience, Brandon D. Dreslin, Michael C. Falanga, Juksana Mai Ngam, Alex Chaparro, Barbara S. Chaparro

National Training Aircraft Symposium (NTAS)

Although electric vertical take-off and landing (eVTOL) vehicles are an emerging mode of transportation, current research indicates that the general public may be unwilling to ride in them due to unfamiliarity and uncertainty about their trust in the technology. This research aimed to better understand potential passenger concerns as well as the factors related to eVTOL design and ride journey that contribute to people’s willingness to ride in them. Understanding these human factors considerations are crucial for addressing issues surrounding the end-to-end passenger experience. Passenger safety, comfort, and acceptance were identified as important areas that influence users’ experience. These areas …

Airline Pilot Perceptions Of Stress And Self-Reported Fatigue: A Cross-Sectional Study, Michelle P. Hight, Stephanie G. Fussell, Eline Kok, Debbie S. Carstens Phd,

National Training Aircraft Symposium (NTAS)

In the air transportation sector, fatigue is a known problem influencing safety. Over the past two decades, fatigue mitigation has gained increased regulatory emphasis. The psychosocial construct of perceived stress, however, has been less studied and emphasized, though decades of research demonstrates stress’s impact on psychosocial and physiological wellbeing and safety performance. This observational, cross-sectional study measured airline pilots’ perceived stress levels alongside selected fatigue factors. Data was gathered from a sample of 144 airline pilots and analyzed using non-parametric statistics to explore the relationship between pilots’ perceptions of their own stress levels over the previous month with their answers …

Using Natural Language Processing To Identify Mental Health Indicators In Aviation Voluntary Safety Reports, Michael Sawyer, Katherine Berry, Amelia Kinsella, R Jordan Hinson, Edward Bynum

National Training Aircraft Symposium (NTAS)

Voluntary Safety Reporting Programs (VSRPs) are a critical tool in the aviation industry for monitoring safety issues observed by the frontline workforce. While VSRPs primarily focus on operational safety, report narratives often describe factors such as fatigue, workload, culture, staffing, and health, directly or indirectly impacting mental health. These reports can provide individual and organizational insights into aviation personnel's physical and psychological well-being. This poster introduces the AVIation Analytic Neural network for Safety events (AVIAN-S) model as a potential tool to extract and monitor these insights. AVIAN-S is a novel machine-learning model that leverages natural language processing (NLP) to analyze …

User Experience, Motivation And Self-Efficacy Comparisons Between Virtual Reality And Conventional Pc-Based Flight Simulation Training, Tianxin Zhang, Christina Frederick, Andrew Dattel, Elizabeth Blickensderfer, Barbara Chaparro

Journal of Aviation/Aerospace Education & Research

The current project investigated the effect of utilizing Virtual Reality (VR) technologies for flight training by comparing user experience, motivation, and self-efficacy when using conventional desktop flight simulation versus VR flight simulation. This research employed a quasi-transfer of training experiment with 48 participants. Findings showed that VR flight simulation could provide a better user experience and generate a higher level of training motivation than traditional training technologies, while maintaining trainees’ perceptions of self-efficacy. This work contributed positive evidence that VR flight simulation has great potential to be an effective means of flight training and provided a foundation for future research …

Non-Technical Skills Proficiency In Aviation Pilots: A Systematic Review, Seda Ceken

International Journal of Aviation, Aeronautics, and Aerospace

This systematic review aims to examine the role of non-technical competencies in pilot selection and flight operations, and explore the methods used for their assessment. It has been discerned that relying solely on technical flying skills is insufficient for a pilot; there is a growing understanding that a pilot candidate must possess and adeptly employ non-technical skills, commonly referred to as Crew Resource Management (CRM) skills. This systematic review was designed according to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. For this review, a systematic search was conducted across seven databases. Seventeen publications were included in …

Human-Ai Teams In Aviation: Considerations From Human Factors And Team Science, Jenna Korentsides, Joseph R. Keebler, Crystal M. Fausett, Sabina M. Patel, Elizabeth H. Lazzara

Journal of Aviation/Aerospace Education & Research

Artificial Intelligence (AI) has transformed the way human-computer interaction (HCI) teams can collaborate and coordinate in various domains, including aviation and crew resource management (CRM). AI's transformative capabilities enhance teamwork, efficiency, and safety, particularly in risk management. AI's ability to process vast amounts of data and provide real-time insights enables informed decision-making and automation of repetitive tasks in aviation. By combining the strengths of AI and humans, outlined in our modified version of the ‘HABA-MABA’ framework, a dynamic teamwork relationship emerges, provided roles are successfully allocated. AI systems are able to act as intelligent assistants, offering timely recommendations, fostering effective …

'I’M A Pilot First, Female Second': Why Flight Deck Gender Imbalance Persists And The Case For Allyship, Kimberly Perkins, Rachael H. Merola, Sourojit Ghosh, Cecilia Aragon

Journal of Aviation/Aerospace Education & Research

Why is there greater gender parity for long-haul truck drivers, astronauts, and paleontologists than for women airline captains? This study uses a mixed-methods approach to examine the underlying causes of the gender imbalance in the United States aviation industry, in which only 3.6% of airline captains are women. Two polls and one survey gather data from professional pilots (N=1093) on their experience with stereotyping, gender bias, and allyship. Direct comments were analyzed to shed light on the results of the survey. Results suggest that, contrary to prevailing perceptions, the persistent gender imbalance in the flight deck can largely be attributed …

Fatigue Reporting In Hellenic Skies: Attitudes, Barriers And Insights From Military, Commercial And General Aviation Pilots, Panagiotis Kioulepoglou, Katerina M. David, Vassilios Nikolaidis, Ilias Makris

International Journal of Aviation, Aeronautics, and Aerospace

Fatigue has long been a concern in aviation, especially today, with the ever-increasing traffic volume, pilot shortage, and operations that often disrupt the body’s natural biological rhythms. Despite the implementation of sophisticated fatigue reporting schemes, aviation organizations still face challenges, as many studies indicate that pilots often encounter barriers to effectively report their fatigue. As relevant research in Greece was scarce, the main objective of this study was to explore Greek pilots' attitudes towards fatigue reporting, identify the most significant barriers, and recommend mitigation measures based on the participants' perspectives. To that end, 18 semi-structured interviews were conducted and analyzed …

Exploring The Nexus Of Cybersecurity Leadership, Human Factors, Emotional Intelligence, Innovative Work Behavior, And Critical Leadership Traits, Sharon L. Burton, Darrell Norman Burrell, Calvin Nobles, Laura A. Jones

Publications

Data shows that 12% of leaders are rated as 'very effective' at leadership. This research emphasizes the importance of understanding human behavior and its impact on leadership effectiveness, innovative work behavior (IWB), and the ability to respond to complex cyber threats, particularly in the realm of cybersecurity leadership. Emotional intelligence (EI), a key human factor, is highlighted as a crucial element that can stimulate cognitive absorption, leading to innovative work behavior and improved innovation efficiency (IE). This underscores the need for leaders to not only be technically proficient but also emotionally intelligent to effectively manage their teams and respond to …

Teamwork In Cybersecurity: Evaluating The Cooperative Board Game [D0x3d!] As An Experimental Testbed, Crystal Fausett, Joseph Keebler

Publications

It is crucial to identify the knowledge, skills, and attitudes (KSAs) that contribute to success in cybersecurity teams. We introduce a board game, [d0x3d!], as an experimental testbed designed to create a controlled environment and set of manageable tasks aimed at exploring teamwork competencies that may be relevant to the cybersecurity workforce. [d0x3d!] requires players to work together and share information to retrieve stolen digital assets. The authors aim to improve the efficacy of cybersecurity team training by incorporating modern teamwork theory and measurement. This testbed provides a low-cost and user-friendly platform for training, evaluation, and research.

The Aviation Illusion-Situational Judgment Test: Development And Evaluation, John Kleber

Doctoral Dissertations and Master's Theses

Situational judgment tests (SJTs) are scenario-based assessments that evaluate an individual's capacity to make key judgments relating to specific contexts. While SJTs are traditionally used for personal selection (e.g., managers, customer service personnel, and police officers), SJTs also demonstrate potential for use in training evaluation. One area of interest in aviation is aeronautical decision-making (ADM) during inflight encounters with aviation illusions. However, a gap in research exists regarding how to measure pilots’ capacity to make judgments about illusions during flight.

This dissertation aimed to develop and validate an SJT that evaluates aeronautical decision-making (ADM) during inflight encounters with aviation illusions. …

Investigative Approaches: Lessons Learned From The Radonda Vaught Case, Kimberly N. Williams, Crystal M. Fausett, Elizabeth H. Lazzara, Yuval Bitan, Anthony Andre, Joseph Keebler

Publications

Accidental patient harms occur frequently in healthcare, but their exact prevalence and interventions that will best prevent them are still poorly understood. In rare cases, healthcare providers who have contributed to accidental patient harm may be criminally prosecuted to obtain justice for the patient and family or to set an example, which theoretically prevents other providers from making similar mistakes due to fear of punishment. A recent case where this strategy was chosen is the RaDonda L. Vaught vs. Tennessee (2022) criminal case. The present article discusses this case and its ramifications, as well as provides concrete recommendations for actions …

Pilots’ Desire To Become Future Space Tourism Pilots: Polynomial Regression Using Response Surface Analysis, Robert A. Goehlich, Ralf Bebenroth

Publications

In this study, we investigated the impact of pilots’ motivation on their desire to be space tourism pilots or to remain in their current occupation (adherence). We analyzed the feedback obtained from a survey questionnaire on a sample consisting of 106 pilots with flying experience. In particular, we compared the pilots’ intrinsic and extrinsic motivations to investigate two outcomes: the desire to become future space pilots or to remain as air pilots. Applying the self-determination theory, we found that intrinsic motivation mattered more than extrinsic motivation. Furthermore, by applying response surface analysis as our statistical tool, it was revealed that …