Cognitive Psychology Commons^™

Influence Of Seductive Details, Belief-Congruence, And Repeated Testing On Memory For Controversial Information, Daniel Adam Nuccio

Theses and Dissertations

People often encounter conflicting information on a wide array of topics. How they evaluate this information in relation to their current beliefs, and the effects of other influences, such as the weight given to superficial aspects of the information (e.g. pictures, anecdotes, or jargon that are at most minimally related to an author's argument), has been of interest to researchers for many years. One component of their processing

and evaluation of this information is their memory for the information. This study set out to examine the following questions: (1) Is belief-congruent in

formation remembered better or worse than belief incongruent …

May I Help You? How Stereotypes And Innuendoes Influence Service Encounters, Lauren Michelle Brewer

Doctoral Dissertations

"You only get one chance to make a good first impression." The dissertation focuses on marketing agents; among the most visible is the "service provider." Previous research establishes the important role of cognitive social schemata in determining the way consumers react to different types of marketing agents, including service providers. In the literature review, a classification schema is developed for service provider stereotypes derived from theory using social stereotypes. The development of the Service Provider Perception Framework (SPPF) creates a classification for the individual service provider along two main dimensions: competence and affect.

In services design (particularly situations involving a …

The Effect Of Mental Illness Under U.S. Criminal Law, Paul H. Robinson

All Faculty Scholarship

This paper reviews the various ways in which an offender's mental illness can have an effect on liability and offense grading under American criminal law. The 52 American jurisdictions have adopted a variety of different formulations of the insanity defense. A similar diversity of views is seen in the way in which different states deal with mental illness that negates an offense culpability requirement, a bare majority of which limit a defendant's ability to introduce mental illness for this purpose. Finally, the modern successor of the common law provocation mitigation allows, in its new breadth, certain forms of mental illness …