Psychology Commons^™

Communicating Comfort In Crisis: A Literature Review On Overcoming The Emergency Room Environment To Foster The Nurse-Patient Relationship, Faith G. Davenport

Senior Honors Theses

The average emergency room patient is not receiving the compassionate nurse-patient communication that patients experience on other hospital floors. Fewer positive nurse-patient interactions prompt patients to state that they feel uncomforted and dissatisfied on hospital exit surveys, inciting hospital management to investigate how to reverse this trend to retain their federal funding. Emergency room nurses cite multiple barriers inherent in their work environment that prevent them from building rapport with their patients, including a layout not conducive to private conversations, strict time constraints, and a fluctuating workload. Working for a prolonged period under these conditions is driving many nurses to …

Burnout In Virginia's Community College Adjuncts With Relation To Gender, Age, And Number Of Jobs Held, Justin Barrett Stowe

Doctoral Dissertations and Projects

Burnout is a psychological condition that affects individuals in high stress careers. Higher education faculty are prone to burnout, with studies showing women experienced burnout at different ages than their male counterparts. Few studies have been conducted to test if age and gender could predict a high level of burnout amongst adjunct faculty in community colleges. In addition, community college adjunct faculty are known to work more than one job to meet economic needs, and the research demonstrates such a condition creates anxiety, but little discussion is present on whether the variables of age, gender, and additional jobs held may …

Lived Experiences Of Mental Health Professionals Using Resilience To Resist Burnout, Kristen Shawn Cummins

Doctoral Dissertations and Projects

The purpose of this qualitative transcendental phenomenological study was to describe the lived experiences of mental health professionals (MHPs) in California who have worked in private practice settings. The three research questions that framed this study were: what resilience-promoting mindsets do these mental health professionals rely upon, what resilience-promoting behaviors or practices do they demonstrate, and how do these mindsets and behaviors protect MHPs in private practice from experiencing burnout? The theory guiding this study was the metatheory of resilience and resiliency by Glenn E. Richardson (2002; 2016) as it provided a framework to assess how these professionals utilized resilience …

Exploring The Relationship Between Faith And The Experience Of Burnout, Compassion Fatigue, And Compassion Satisfaction For Hospice Workers During A Global Pandemic: A Multidisciplinary Study, Sarah Jo Spiridigliozzi

Doctoral Dissertations and Projects

Individuals who work within hospice and palliative care experience unique stressors while providing care to patients and families at the end of life. The COVID-19 global pandemic provides additional stressors, personal and professional, which may affect these individuals. Research lacks data to understand how this pandemic affects individuals working in hospice care. Most current research focuses on individual disciplines, with the highest number of studies focusing on a nurse's experiences. Additionally, the recent research provides conflicting relationships on faith's influence on burnout, compassion fatigue, and compassion satisfaction. Biblical guidance on burnout and compassion highlights the importance of addressing this phenomenon …

The Impact Of Individual And Team-Level Variables On Burnout In Healthcare Providers, Logan M. Gisick

Doctoral Dissertations and Master's Theses

Burnout among medical providers is a growing issue with effects that start at the provider level and span outward to affect the entire hospital system. The consensus of the literature is that there are multiple categories of factors which lead to the development of burnout including personal characteristics, social characteristics, and job/work characteristics. Because of the highly collaborative and interpersonal nature of healthcare work, the interactions among team members have the potential to significantly influence provider burnout and recent studies are beginning to examine this interaction more carefully. However, there is little research that examines the relationship between multiple personal …

Political Skill, Megan Paul

Umbrella Summaries

What is political skill?

Political skill refers to “the ability to effectively understand others at work, and to use such knowledge to influence others to act in ways that enhance one’s personal and/or organizational objectives” (Ahearn et al., 2004, p. 311). Unlike organizational politics, which involve selfserving and detrimental behavior, political skill involves positive, sincere, and effective influence (Ferris et al., 2005). The primary measure of political skill is the 18-item Political Skill Inventory, which assesses political skill through four factors: social astuteness, interpersonal influence, networking ability, and apparent sincerity. Example items from each factor, respectively, include “I always seem …

The Hero In You: The Impact Of Psychological Capital Training And Perceived Leadership On Follower Psychological Capital Development And Burnout, Alifiya Khericha

Industrial-Organizational Psychology Dissertations

Psychological capital has become a popular construct in the workplace, relating to important organizational outcomes such as job performance and organizational commitment. It is a higher-order construct comprised of hope, efficacy, resilience, and optimism. A key characteristic of PsyCap is “state-like” and open to development. Studies show that interventions and leadership play a key role in individuals' ability to develop their PsyCap. In the study, I examined whether an online, self-study training could help increase individual PsyCap and decrease burnout. Results indicated that the 40 minute training led to increases in psychological capital (N = 128; t[127] = …

Advocating For The Advocates: School Psychologists Are Important In Addressing Mental Health Concerns Among Students, Brooke Curry

Intuition: The BYU Undergraduate Journal of Psychology

For decades, there has been a severe shortage of school psychologists and a rising number of children and adolescents with untreated behavioral and mental disorders in the United States (Castillo et al., 2014). The current national ratio of school psychologists to students is estimated to be 1:1211, which is a concerning shift from the recommended ratio of 1:500-1:700, school psychologists to students (NASP, n.d.-a). This ongoing shortage may lead to issues both for the school psychologists themselves and for the students they help. For instance, Schilling et al. (2017) found that 90% of school psychologists have reported experiencing burnout at …

The Assessment Of Burnout And Resilience In Firefighters, Bailee Schuhmann

Theses and Dissertations

The occupational stress inherent to firefighting has consistently been associated in the literature with a number of adverse physiological and psychological risks. Several investigations have examined the dynamics of firefighter-related stress and job burnout. However, there is little research on strategies to promote resilience and reduce burnout in this population. Resilience refers to an individual’s ability to “maintain relatively stable, healthy levels of psychological and physical functioning” when faced with adverse events and has been found to have a central role in coping with stressors and trauma (Bonanno, 2004, p.20). Extant research has identified factors such as hope, optimism and …

Psychological And Spiritual Factors Affecting Well-Being Among Military Personnel Engaged In Remote Combat, Rodger K. Bufford

Faculty Publications - Doctor of Psychology (PsyD) Program

Remotely piloted aircraft (RP A) require multiple crewmembers to successfully operate the aircraft RPAs shape modem warfare and pose challenges for the spiritual-emotional health of RPA personnel. This study explored whether (a) RPA crewmembers could be separated into groups based on their experiences, (b) the groups differed in psychological health outcomes, and (c) they differed in aspects of spiritual wellbeing. Method: Participants included 354 United States Air Force personnel involved in RPA duty. Participants provided demographic information and completed the Work Role Strain Scale as a predictor. Outcome measures included job satisfaction, the Maslach Burnout Inventory, Outcome Questionnaire-45.2, Posttraumatic Stress …

Indirect Effects Of Social Stressors, Emotional Labor, And Voice Facets On Attitudinal And Behavioral Outcomes Through Burnout, Maria Alejandra Flores Espina

Browse all Theses and Dissertations

Though researchers have found that burnout results in lower performance and can lead to employee turnover, this research has mainly examined main effects. It is important to study both additional antecedents and outcomes of burnout to better understand how to recognize burnout symptoms early, why they are occurring, and how to mitigate burnout. Also, it is important to examine underlying mechanisms and moderating effects between antecedents of burnout, burnout, and attitudinal and behavioral outcomes. I examined indirect effects of customer-related social stressors and emotional labor on job attitudes and withdrawal behaviors through burnout and moderation effects of voice perceptions on …

Stress, Resiliency, And Burnout Among Leaders In The Counseling Profession, Adriana Bovee

Walden Dissertations and Doctoral Studies

Leaders in the counseling profession face many demands. The purpose of this quantitative regression analysis study was to determine if there was a predictive relationship between the independent variables of stress and resiliency and dependent variables of burnout, emotional exhaustion, depersonalization, and personal accomplishment among leaders in the counseling profession. Transformational leadership theory and resilience theory were applied as the theoretical framework of this study. A cross-sectional data collection method was used, and data were collected through anonymous online surveys from a purposive sample of 75 counseling leaders. Data analyses methods included descriptive statistics and multiple linear regressions. Results indicated …

The Relationship Between Types Of Workplace Trauma Exposure, Burnout, And Ptsd In Mental Health Workers, Armando Dominguez

Walden Dissertations and Doctoral Studies

Work-related traumatic exposure has been studied but has not been concisely defined in the widest range of research studying trauma exposure. Specifically, it is not known from previous research whether direct, indirect, and vicarious trauma exposure predict burnout and PTSD in acute care mental health care workers. The emotional processing theory was used as theoretical foundation informing this study as the habituation of response to stress and trauma has been shown to occur incidentally and cumulatively; the theory supports the concept of dichotomous and continuous type of trauma exposure over time. The purpose of this study was to use a …

Staff Burnout And The Neglect Of Elderly Residents In Care, Stephanie Belveg

Walden Dissertations and Doctoral Studies

There is increasing concern about patient neglect in nursing homes as nursing home staff become burnt out. Although there has been research on burnout in nursing home staff and neglect, little research has been done to understand the specific connection of burnout and neglect through the lived experiences of staff members. Underpinned by Maslach’s theory of burnout, the purpose of this qualitative study was to explore the lived experiences of nursing home staff who experienced burnout before and after they witnessed neglect of elderly patients. Nine semistructured interviews were conducted with elderly care staff who had experienced burnout and witnessed …

Adverse And Positive Childhood Experiences Of Clinical Mental Health Counselors As Predictors Of Compassion Satisfaction, Burnout, And Secondary Traumatic Stress, Eric M. Brown, Kristy L. Carlisle, Melanie Burgess, Jacob Clark, Ariel Hutcheon

Counseling & Human Services Faculty Publications

Despite an emphasis on self-care to avoid burnout and increase compassion satisfaction within the counseling profession, there is a dearth of research on the developmental experiences of counselors that may increase the likelihood of burnout. We examined the impact of mental health counselors’ (N = 140) experiences of adverse childhood experiences and positive childhood experiences on their present rates of compassion satisfaction, burnout, and secondary traumatic stress. We used a cross-sectional, non-experimental correlational design and reported descriptive statistics as well as results of multiple regression models. Results indicated significant relationships among counselors’ rates of adverse childhood experiences, positive childhood experiences, …

Burnout And How Self-Care And Self-Compassion Can Help, Tiffany D. Joseph

Psychology Doctoral Specialization Projects

Burnout poses a significant issue for every individual who works, but especially for those in the helping profession. There has been a wide variety of research focused on examining the effects of burnout, commonly misused similar concepts, and ethical concerns. Further, there is extensive literature that tells of the importance of self-care and self-compassion in the maintenance of an individual’s mental health. However, there are not many programs that teach one how to engage in effective self-care and self-compassion. This paper reviews the literature that shows how burnout can affect an individual, while also providing overviews on the differences between …

Surveying Levels Of Staff Burnout Among Applied Behavior Analysis Practitioners, Marissa Howell

Cal Poly Humboldt theses and projects

Applied Behavior Analysis (ABA) practitioners engage in highly demanding work duties from collaborating with schools and families and navigating funding sources to direct work with clients. Therefore, burnout is a prevalent issue in this field. However, it is infrequently studied in the literature in any of its components, including risk factors, overall levels of burnout, or means to mitigate its effects. The aim of the present study was to survey the levels of burnout among ABA practitioners in Northern California and attempt to identify higher levels of weekly engagement in self-care behaviors as one component in lower burnout scores. The …

Assessing Biased Attitudes Towards Clients With Cluster B Personality Disorder: A Literature Review, Samantha B. England

Psychology Doctoral Specialization Projects

This original contribution to practice explores the significance of clinician biases and countertransference in assessing, diagnosing, and treating Cluster B personality disorders (Cluster B PD). An extensive literature review examines research on defining Cluster B PD (e.g., Antisocial, Borderline, Narcissistic, and Histrionic), current evidence-based treatments, barriers to treatment, stigma related to overall mental health and to Cluster B PD, gender and culture bias, countertransference, and burnout. Further, a qualitative study examined the experiences of licensed psychologists and student trainees under the supervision of licensed psychologists to answer the following research questions: What are the experiences of psychologist working with Cluster …

Relationship Between Police Officers’ Sleep Quality, Burnout From Shift Work, And Intention To Leave Law Enforcement, Misty Ladd

Walden Dissertations and Doctoral Studies

Occupational stressors in police work are abundant, and high rates of attrition make the recruiting and maintaining of a qualified force challenging. The increased risks that overnight officers face with regard to their mental and/or physical health warrant further research to ensure that burnout does not interfere with officers’ well-being or performance. The purpose of this quantitative nonexperimental study was to examine whether sleep quality for police officers involved in shift work leads to burnout or the intention to leave law enforcement. Shift work theory and Kundi’s destabilization theory provided the framework for the study. Archival data from 212 police …

Factors Influencing Burnout Rates Among Mental Health Professionals, Vanessa Ann Smith

Walden Dissertations and Doctoral Studies

AbstractThe responsibility of mental health providers to care for the sick and their families throughout the COVID-19 pandemic placed mental health providers at a considerably higher risk for burnout than the general population. Despite the increasing burnout rates among mental health providers during the pandemic, no scholars have yet examined how the COVID-19 pandemic affected burnout among mental health providers. Therefore, the purpose of this quantitative, correlational survey study was to examine the factors that contributed to burnout among psychologists during the COVID-19 pandemic in the United States. Maslach’s theory of burnout was used as the theoretical framework to explore …

Locus Of Control, Burnout, And Work Engagement Among K-12 Teachers During Covid-19 Remote Learning, Kellie Menter

Graduate Research Theses & Dissertations

While teaching can be a satisfying career, teachers often report higher levels of stress than professionals in other fields. Left unmanaged, stress can lead to the occupational syndrome burnout, which can have detrimental effects on physical and mental health. In addition to the negative impact on the health and well-being of the teacher, burnout also has an indirect influence on students, as children in classrooms of teachers experiencing burnout tend to have lowered academic success and more behavioral difficulties. During the COVID-19 pandemic, teachers faced new challenges that may have contributed to stress levels. Conversely, some teachers report work engagement …

Resources, Demands, Engagement, And Resilience As Factors Limiting Human Resource Professional Burnout, Pamela A. Maurer

Walden Dissertations and Doctoral Studies

Imbalances where job demands exceed available resources have been determined to cause employee burnout in the workplace. The relationship between job demands and available resources on burnout among human resource (HR) professionals has not been fully researched. Further, the impact of increasing available resources to meet job demands on fostering work engagement and supporting employee resilience to reduce burnout has not been fully explored. The purpose of this quantitative study was to examine if job demands and available resources predict burnout among HR professionals. The framework was based on job demands-resources theory and conservation resources theory. The Job Demands-Resources Scale, …

Assessing Relationships Among Autonomy, Supportive Leadership, And Burnout In Public Elementary Teachers, Jana Rose Benson

Walden Dissertations and Doctoral Studies

AbstractStress and burnout among teachers are serious problems because of the negative consequences associated with them that have contributed to the current crisis in the American education system. Until the problems of teacher stress and burnout are understood and addressed, efforts to restructure American education cannot succeed. This study assessed the relationships among perceived autonomy, perceived transformational leadership style and burnout in public elementary teachers, and the moderating/mediating influence of teacher orientation (Montessori and traditional) on burnout levels. An integration of Maslach’s multi-dimensional burnout theory, self-determination theory, and the theory of transformational leadership formed the theoretical foundation of the study. …

A Job-Demand Resource Theory And Psychological Flexibility Integrated Model Of Police Officer Burnout, Lucas David Baker

Dissertations and Theses

Police officers encounter stressors as a result of job responsibilities that contribute to high rates of occupational burnout. Defined by three primary components (emotional exhaustion, depersonalization, and professional inefficacy), burnout is associated with health- and work-related problems among officers. In addition, police agencies incur significant costs associated with burnout due to performance decline and turnover. Officer burnout is also a matter of public interest given that burnout is associated with low prosocial behavior and high use of force. As such, research that aims to explore the formation and maintenance of officer burnout may be consequential for the profession and society …

Challenges To Career As A Source Of Meaning And Satisfaction Among Certified Athletic Trainers In The United States Of America, Nicole Marie Glasgow

Dissertations and Theses

There is a high prevalence of burnout in the athletic training profession. Similar to what has been found in other healthcare professions, burnout is correlated with lack of job satisfaction, high turnover, and decreased productivity. In phase one of this study, the purpose was to investigate whether there was a relationship between perceived career meaning and burnout among certified athletic trainers. In phase two, the purpose of the study was to explore the lived experiences of meaningfulness and purposefulness by certified athletic trainers. The overall objective of the research was to generate an understanding of factors associated with burnout in …

It Takes Two: Professional Interconnections And Potential Collaborations Between Small-Town Family Attorneys And Couple/Family Therapists, Wendy Lenk Mcclary

Antioch University Dissertations & Theses

Attorneys who specialize in family practice may experience significant rates of mood disorders and substance reliance. Law schools typically do not provide supportive coursework or mentoring to help students learn to manage their feelings and those of crisis-impacted clients. Lawyers may well consider that understanding emotional needs and providing emotional support does not fall within their codes of practice. Societal stigma may prevent family attorneys and their clients from seeking therapy. Small-town attorneys may be particularly vulnerable to professional stress and safety concerns. The purpose of this study was to explore and understand the lived experiences of family attorneys practicing …

Merely Mortal: A Quantitative Examination Of The Dehumanization Of First Responders, Kari M. Mika-Lude

Graduate Research Theses & Dissertations

Background: While understaffing and work-related stress are not unusual within first responder professions, the past few years have added additional strain. COVID-19, political and civil unrest, and economic downturn have stretched the first responder workforce thinner than ever, contributing to a reduction in the workforce through death, early retirement, attrition, or decreased vocational effectiveness. Unfortunately, public stereotypes coupled with the tenets of first responder culture have done little to support those who serve. Public perception often involves polarized stereotypes about first responders (e.g., good guys or bad guys, heroes or villains), and first responder culture encourages a machine-like demeanor. The …

First Responders’ Assumptions: An Exploration Of Emergency Medical Technicians’ Secondary Traumatic Stress And Perceptions Of Substance Users, Glenn Noble

Graduate Theses, Dissertations, and Problem Reports (ETD)

Emergency medical technicians (EMT) and firefighters respond to critical incidents and provide emergent care. As the opioid crisis continues and drug overdose rates increase, first responders administer first aid to substance users, including Naloxone, more frequently. This study examined the influence of repeated exposure to drug-related critical incidents and provision of care to substance users on EMTs' and firefighters' secondary traumatic stress (STS) level, world assumptions, and substance use stigma. First responders' world assumptions, STS, burnout, and exposure to drug-related overdoses were analyzed for their power in predicting substance use stigma. Results suggest that occupational burnout, rather than STS, is …

Self-Efficacy And Caseload As Predictors Of School Counselor Burnout, Marcos G. Casares

Walden Dissertations and Doctoral Studies

School counselors are faced with many job duties, including supporting students’ academic, career, and emotional needs; maintaining these duties can increase stress and lead to burnout. The need to provide high-quality services to students, along with a high caseload, may be associated with the self-efficacy beliefs of school counselors and the possibility of burnout. However, there has been little to no interest in researching the subject of burnout, and its causes and outcomes concerning school counselors. The purpose of this quantitative study was to fill this gap in the literature by examining the relationship between school counselor burnout, specifically, the …

The Experience Of Providing Direct Care To Children Victims Of Boko Haram Insurgencies In Nigeria, Felicia Etuke

Walden Dissertations and Doctoral Studies

The insurgency of terrorism leaves lasting economic, social, academics, spiritual, religious, and psychological effects, but often children’s psychological welfare is neglected in the aftermath of terrorist attacks. Boko Haram’s presence in Nigeria has left many children orphaned, displaced, and impoverished. Thus, there is a need to highlight the importance of the role that care providers play in securing the psychological health of the child victims of Boko Haram insurgency. This qualitative, phenomenological study explored the experiences of care providers to the child victims of Boko Haram insurgency in Nigeria. Compassion fatigue theory was used as a theoretical framework for the …