Psychology Commons^™

Validated Question Bank For Assessing Pilot Knowledge Of Aviation Weather Appendix: Weather Product Interpretation Questions, Robert Thomas, Cassandra Dommingo, John Kleber, Jackie Mcsorely, Amber Cole, Thomas Guinn, Elizabeth Blickensderfer

General Aviation Weather Display Interpretation

This appendix supplements the Thomas et al. (2022) paper titled “Validated Question Bank for Assessing Pilot Knowledge of Aviation Weather ” which validates a set of weather product interpretation questions that can be used to measure a pilot’s understanding of weather. The assessment consists of 15 weather product interpretation topics which can be administered as a single 65-question survey or, as in the Thomas et al. (2022) study, two assessments of 33 and 32 questions each separated by topic. The set of 65 questions can be found in this appendix along with a table which demonstrates how to separate the …

Ems To Trauma Care Transitions: An Investigation Of Patient And Handoff Outcomes, Richard Simonson

Doctoral Dissertations and Master's Theses

The helicopter as a method of emergency medical service transportation of trauma patients has a long history of effective use-cases dating back to its inception during the Vietnam war. Compared to ground-based emergency medical transit, helicopters have been able to reach severely injured patients in environments with challenging terrain features that ground-based medical services cannot traverse. Additionally, the helicopter offers quicker and more direct-route transit options that result in both quicker response and shorter transportation times compared to their ground-based alternative. Further, research has indicated that helicopter ambulance teams utilize paramedics with more experience than ground ambulance paramedics. Prior research …

Utilizing Human Factors To Improve Perioperative Adverse Event Investigations: An Integrated Approach, Joseph R. Keebler, Elizabeth H. Lazzara, Elizabeth Blickensderfer, Thomas Looke, Frank Rosemeier, Brittany Almon, Lou Barr, Jeffrey Kuhlman

Publications

Objective: Apply Human Factors (HF), systems engineering, and high reliability organizational principles to improve adverse event investigations in a regional hospital system. Background: Given the complexity of medicine and healthcare systems, innovative thinking is required to ensure these systems are resilient to error. Understanding the work system and its constituent parts is fundamental to understanding how errors begin and propagate. Method: This paper provides a discussion on employing a systems-based approach to improve perioperative adverse event investigations within a hospital system. Results: Data was collected across 13 investigations. The findings are summarized into 16 contributing factors, with 10 specific examples …

Comparing Training Effects Of Virtual Reality Flight Simulation To Conventional Pc-Based Flight Simulation, Tianxin Zhang

Doctoral Dissertations and Master's Theses

The purpose of the current project was to investigate the effect of utilizing Virtual Reality (VR) technologies for flight training by comparing the training results when using conventional desktop flight simulation versus VR flight simulation. Additionally, this project examined the user experience of VR flight simulation and how users’ motivation and satisfaction with VR simulations. This research employed a quasi-transfer of training experiment including 48 participants. Analyses indicated that VR group participants performed better in the post-training maneuver performance on an FTD than in the conventional desktop simulation group. Findings also supported that VR flight simulation could provide a better …

Numeric Forced Rank: A Lightweight Method For Comparison And Decision-Making, Erin Gannon, Barbara Chaparro

Publications

Comparing products, features, brands, or ideas relative to one another is a common goal in user experience (UX) and market research. While Likert-type scales and ordinal stack ranks are often employed as prioritization methods, they are subject to several psychometric shortcomings. We introduce the numeric forced rank, a lightweight approach that overcomes some of the limitations of standard methods and allows researchers to collect absolute ratings, relative preferences, and subjective comments using a single scale. The approach is optimal for UX and market research, but is also easily employed as a structured decision-making exercise outside of consumer research. We describe …

Using Cliftonstrengthstm For Professional Development: Recommendations For Practice, Nancy A. Watkins, Cynthia Gautreau, Daryl V. Watkins

Publications

This article explores how a culture of strengths-based leadership can positively impact professional development for school site administrators. The strengths of school district administrators were measured through the administration of CliftonStrengths™ assessment. Themes that emerged were determined through the assessment and qualitative analysis of responses. A sample of convenience 50 principals and assistant principals from a public school district in Southern California participated in this research. The findings revealed that the common talent themes among school site administrators were relationship building, executing, influencer, and learner. This study supports future practices to enable human resources personnel to design targeted professional development …

Effects Of Gamification On Knowledge Acquisition: Aviation Weather Online Training, Jacqueline Mcsorley

Doctoral Dissertations and Master's Theses

Due to the high popularity of gaming, researchers have begun to implement aspects of these games into real life (known as gamification). Motivation and engagement may be influenced by certain game mechanics and user types, which then could also impact learning. A gap still exists as to whether leaderboards and narratives impact motivation or engagement when implemented in a non-game context (i.e., an online training program). Studies indicate that aviation weather training for general aviation pilots is underdeveloped, particularly for NEXRAD. In considering the competitive/ goal-oriented nature of pilots, gamification elements such as Achievements and Stories could best motivate pilots-in-training …

The Cost Of Playing The Game: Modeling In-Game Purchase Intention And Investigating Purchase Behavior Of Mobile Gamers, William J. Shelstad

Doctoral Dissertations and Master's Theses

Free-to-play games typically have a monetization model that relies on players to purchase in-game items or virtual goods to generate revenue (Nguyen, 2015). There have been several empirical efforts to investigate purchase intention of virtual goods in video games with some focusing on quantitative models of purchase intention. Most of these studies tend to be with virtual worlds and lack the use of validated instruments to measure constructs (Hamari & Keronen, 2017). This research sought to gain a greater understanding of purchase intention of in-game content or virtual goods in mobile games through two studies.

Study 1 modeled purchase intention …

The Impact Of Individual And Team-Level Variables On Burnout In Healthcare Providers, Logan M. Gisick

Doctoral Dissertations and Master's Theses

Burnout among medical providers is a growing issue with effects that start at the provider level and span outward to affect the entire hospital system. The consensus of the literature is that there are multiple categories of factors which lead to the development of burnout including personal characteristics, social characteristics, and job/work characteristics. Because of the highly collaborative and interpersonal nature of healthcare work, the interactions among team members have the potential to significantly influence provider burnout and recent studies are beginning to examine this interaction more carefully. However, there is little research that examines the relationship between multiple personal …

The Development And Validation Of A Universal Enjoyment Measure: The Enjoy Scale, Joseph Keebler, Tianxin Zhang, Barbara Chaparro, Christina M. Frederick, Shayn S. Davidson, James Szalma

Publications

For decades, the concept of enjoyment has been used to measure the psychological benefits of activities and has been shown to determine future behavior toward activities and objects of interest. However, there has been little consensus on the definition and dimensionality of enjoyment. This study introduced a new measure of enjoyment with scale development and validation reported. CFA and EFA findings from 1466 participants across 739 different activities were reported. The instrument developed measured enjoyment across activities, with demonstrated content validity, internal consistency, discriminant and convergent validity. The final 25-item version of the ENJOY scale is composed of 5 factors: …

Telerounding: A Scoping Review And Implications For Future Healthcare Practice, Andrew C. Griggs, Crystal M. Fausett, Richard J. Simonson, Kimberly N. Williams, Elizabeth H. Lazzara, Joseph R. Keebler, Tiffany M. Bisbey, Deborah Diazgranados, Vimal K. Mishra, Eric J. Thomas, Eduardo Salas

Publications

Telerounding is slated to become an important avenue for future healthcare practice. As utilization of telerounding is increasing, a review of the literature is necessary to distill themes and identify critical considerations for the implementation of telerounding. We provide evidence of the utility of telerounding and considerations to support its implementation in future healthcare practice based on a scoping review.

Method: We collected articles from nine scientific databases from the earliest dated available articles to August 2020. We identified whether each article centered on telerounding policies, regulations, or practice. We also organized information from each article and sorted themes into …

The Development And Validation Of A Universal Enjoyment Measure: The Enjoy Scale, Christina M. Frederick, Joseph R. Keebler, Tianxin Zhang, Barbara Chaparro, Shayn S. Davidson, James Szalma

Publications

For decades, the concept of enjoyment has been used to measure the psychological benefits of activities and has been shown to determine future behavior toward activities and objects of interest. However, there has been little consensus on the definition and dimensionality of enjoyment. This study introduced a new measure of enjoyment with scale development and validation reported. CFA and EFA findings from 1466 participants across 739 different activities were reported. The instrument developed measured enjoyment across activities, with demonstrated content validity, internal consistency, discriminant and convergent validity. The final 25-item version of the ENJOY scale is composed of 5 factors: …

A Classification System For Teachers’ Motivational Behaviours Recommended In Self-Determination Theory Interventions, Christina M. Frederick, Asghar Ahmadi, Michael Noetel, Philip Parker, Nikos Ntoumanis

Publications

Teachers’ behaviour is a key factor that influences students’ motivation. Many theoretical models have tried to explain this influence, with one of the most thoroughly researched being self-determination theory (SDT). We used a Delphi method to create a classification of teacher behaviours consistent with SDT. This is useful because SDT-based interventions have been widely used to improve educational outcomes. However, these interventions contain many components. Reliably classifying and labelling those components is essential for implementation, reproducibility, and evidence synthesis. We used an international expert panel (N = 34) to develop this classification system. We started by identifying behaviours from …

A New Era For Psychologist-Leaders: Introduction To The Society Of Psychologists In Leadership And The Psychology Of Leaders And Leadership, Christina M. Frederick, Jennifer P. Wisdom, Robin Stacia, Bradley Brummel

Publications

This article introduces the name change of the Society for Psychologists in Leadership (SPL), from the Society of Psychologists in Management (SPIM). SPL seeks to become the premier home for psychologists who are also executives, managers, leaders, and consultants, and for psychologists who aspire to leadership positions in their organization, locally, nationally, or globally. In this article, we first discuss the founding and early years of SPIM as critical development in the recognition of psychologists as managers and leaders. Then we discuss societal and cultural changes that led to consideration of SPL rebranding and name change, including discussions of cultural …

Resilience Attributes Of Certificated Flight Instructors, David Cross, Kristine Kiernan

Publications

The aviation industry has extensive vocabulary, data sources, and theoretical models to investigate human errors. However, the industry does not have commensurate ways to think about and analyze human success. Learning from successful routine operations is challenging because the corresponding common language and data streams are less robust. This paper explores the use of the critical incident debrief method to collect data on routine resilient performance among Certificated Flight Instructors (CFI). CFI thoughts and behaviors were coded in accordance with resilience theory. The critical incident debrief method is a valuable source of data for exploring resilient performance as it provides …

Assessing Unstabilized Approaches: A Phenomenology Study Of The Risk Perceptions And Decision-Making Thought Process Of General Aviation Pilots., Shlok Misra, Jorge L. D. Albelo Ph.D., Victor Fraticelli Rivera

Publications

The Federal Aviation Administration emphasized the need to focus on and develop human factors training as early as 1993 in official Human Factors Policy Order 9550.8. The purpose of this study was to conduct a detailed qualitative phenomenological analysis of the risk perceptions and decision-making model of collegiate aviation pilots for unstabilized approaches. The study focused on understanding how collegiate aviation pilots perceive unstable approaches, the risk associated with unstable approaches, and the factors that trigger pilots to execute a go-around. The International Air Transportation Association warns that continuing an unstabilized approach can lead to runway excursions, hard landings causing …

Technical Behaviours Of Child Sexual Exploitation Material Offenders, Chad Steel, Emily Newman, Suzanne O'Rourke, Ethel Quayle

Journal of Digital Forensics, Security and Law

An exploration of the technological behaviours of previously convicted child sexual exploitation material (CSEM) offenders provides a foundation for future applied research into deterrence, investigation, and treatment efforts. This study evaluates the technology choices and transitions of individuals previously convicted of CSEM offenses. Based on their inclusion in two sex offender registries, anonymous survey results (n=78) were collected from English-speaking adults within the United States. CSEM offenders chose technologies based on both utility and perceived risk; peer-to-peer and web-browsers were the most common gateway technologies and showed substantial sustained usage; a substantial minority of users never stored CSEM and only …

Interactions Of International Pilots' Stress, Fatigue, Symptoms Of Depression, Anxiety, Common Mental Disorders And Wellbeing, Marion Venus, Martin Grosse Holtforth

International Journal of Aviation, Aeronautics, and Aerospace

Objective

This study Investigates more dimensions than previous studies simultaneously: pilots’ duty rosters, stress, sleep difficulties, fatigue levels, wellbeing, symptoms of depression, anxiety, and common mental disorders (CMD), and how they are interrelated.

Background

Several scientific studies have confirmed that fatigue can pose a significant risk to flight safety. Other studies reported positive depression screening results for more pilots, compared with the general population.

Method

A cross-sectional online survey was completed by 406 international pilots, who reported their duty rosters of the last two months. Pilots also self-assessed their stress-levels, sleep problems, fatigue, wellbeing, and mental health.

Results

Although pilots …

Investigation Of Pilots' Visual Entropy And Eye Fixations For Simulated Flights Consisted Of Multiple Take-Offs And Landings, Salem M. Naeeri, Ziho Kang, Ricardo Palma Fraga

Journal of Aviation/Aerospace Education & Research

Eye movement characteristics might provide insights on pilots' mental fatigue during prolonged flight. The visual entropy, eye fixation numbers, and eye fixation durations of ten novice pilots and ten expert pilots were analyzed for a four-hour simulated flight task consisting of four consecutive flight legs. Each flight leg lasted approximately one hour and contained five flight phases: takeoff, climb, cruise, descend, and landing. The pilots maneuvered the simulated B-52 aircraft following instrument flight rules (IFR) in a moderate-fidelity Microsoft Flight Simulator environment. Our results indicate that experts’ eye movement characteristics were significantly different from those of novices. In detail, novices' …

Fatigue In Aircraft Maintenance Technician Schools, Natalie Zimmermann, Peng Hao Wang, Keegan Pullen

International Journal of Aviation, Aeronautics, and Aerospace

Fatigue has long been identified as a human factor in aviation. Subsequently, a series of studies have highlighted fatigue-related elements within the context of the aviation industry, focusing on the flight deck – with some extension to flight students – and aviation maintenance activities. However, the latter has not been as deeply examined as its flight crew-centered counterpart. Similarly – if not more significantly – fatigue experienced by aircraft maintenance technician (AMT) students is scarcely explored, especially in comparison to the research conducted to understand fatigue in flight schools. AMT students are subject to comparable, but not the same, experiences …

The Persistence Of Safety Silence: How Flight Deck Microcultures Influence The Efficacy Of Crew Resource Management, Kimberly Perkins, Sourojit Ghosh, Julie Vera, Cecilia Aragon, Adam Hyland

International Journal of Aviation, Aeronautics, and Aerospace

The majority of First Officers and Captains feel that Captains establish the tone of the flight deck microculture. However, the majority of these pilots also report that as First Officers, they have hesitated to share safety-pertinent data and/or experience being silenced after sharing safety data due to a psychologically unsafe flight deck. Utilizing direct feedback from industry pilots, we explore ways that Captains can create a more inclusive microculture that elicits safety voice. The safety system designed to enhance crew collaboration, Crew Resource Management, fails to adequately establish tools for designing a psychologically safe flight deck. We conclude that Crew …

Comparison Of Schedules, Stress, Sleep Problems, Fatigue, Mental Health And Well-Being Of Low Cost And Network Carrier Pilots, Marion Venus

International Journal of Aviation, Aeronautics, and Aerospace

Objective

This research investigates and compares working-conditions, duty rosters, stress, sleep problems, fatigue levels, mental health, and well-being of pilots working for network (NWCs), and low-cost carriers (LCCs). This study extends previous research by investigating working conditions, pilots’ actual rosters, fatigue and mental health of two groups of pilots flying for LCC or NWC.

Method

A comprehensive cross-sectional online survey was completed by N=338 pilots (185 NWC, 153 LCC pilots). All pilots reported their roster data of the last 2 months during peak flight season, psychosocial and work-related stress (e.g., high job insecurity, less total flight-experience, lower income, more time …

Artificial Intelligence (Ai): The New Look Of Customer Service In A Cybersecurity World, Sharon L. Burton

Publications

Cybersecurity leaders are not adequately developed to guide the re-engineering of quality customer service (QCS) workflows, designed with automation and AI, that interrelate with people through customers’ perceptions. Realizing re-engineering processes should be a team effort with well-versed leadership and stakeholders guiding the successful design through a follow-up process. Leaders must shape compelling and straightforward needs to learn and teach employees and chat boxes indispensable customer service skills demonstrating patience, self-discipline, flexibility, and resourcefulness in communication with irritated customers or difficult circumstances. Whether the analysis, design, development, and implementation struggles are vacuums in cybersecurity knowledge, skill, and abilities or a …

Primacy And Recency Effects On Position Error In Short-Term Memory Recall, Weerachet Sinlapanuntakul, Kelly Harris, Brittany S. Wesley

Beyond: Undergraduate Research Journal

Position error is the most common error in serial recall of short-term memory, especially when environment, language, or similarity factors are presented. Previous studies demonstrate some support for the serial recall resulting in less error-prone for the first and last positions than the middle positions. This study investigates the accuracy of recalling letters and their positions when given a random sequence with minimal to no external factors. The significant predictors influencing position error were the primacy and recency effects. Participants completed a 20-trial experiment on the CogLab Experimental Control Software, which presented a series of letters one at a time …

Developing A Peer Mentorship Program In Human Factors Academia, Emily A. Rickel, Barbara S. Chaparro

Publications

Peer mentorship programs that pair more experienced students (i.e., mentors) with less experienced students (i.e., mentees) can have an effective, positive impact on university students’ personal, academic, and professional outcomes. The purpose of this paper is to describe the process and lessons learned in the creation of a peer mentorship program in a Human Factors and Ergonomics (HF/E) academic department. Through a combination of peer networking opportunities and skill development workshops, the mentorship program outlined in this paper aims to promote students’ academic and professional growth. Take-aways that can be utilized by other HF/E academia departments interested in starting or …

Best Practices For Reducing Interface Errors In Electronic Medical Records, Paige Lawton, Janel M. Ingraham, Beth Blickensderfer

Publications

As Electronic Medical Records (EMR) become increasingly prevalent, the application of human factors principles is essential to facilitate efficiency and usability of these systems and, in turn, to reduce adverse patient outcomes due to user errors relating to the EMR. This paper describes five “best practices” found in the literature which aim to prevent error in the use of Electronic Medical Records. These practices are: Watermarking, Information Control and Management, Hybrid Systems, Cross-Checking Methodology, and Interface Modification. The paper describes each practice and examines the research underlying each approach. Although some practices may be easier to apply than others, they …

Effect Of Driver Distraction On Vehicle Speed Control, Emily Parcell, Shivani Patel, Cameron Severin, Yoona Cho, Alex Chaparro

Publications

Performing a secondary task while driving impairs various performance measures, including speed control. Distraction is associated with reductions in driving speed; however, this is often based on global measures of performance, such as course completion time or mean speed. This study investigated how a secondary task affected granular speed variation. Participants (N=16, ages 18-43) performed a secondary task of mentally subtracting pairs of numbers while negotiating a simulated road course. Various driving performance measures were obtained but only results for longitudinal velocity are reported. The results reveal that drivers exhibited significant increases and decreases (>2+/- SD) in vehicle speed …

Assessing Video Game Satisfaction Of Gamers With Disabilities, Carmen Van Ommen, Barbara Chaparro

Publications

According to a survey conducted by the CDC, it is estimated that 26% of Americans are living with a disability. Of those with disabilities in the United States, it is estimated that 33 million play video games. People with disabilities face many barriers in gaming, which is likely to impact game satisfaction. Measuring game satisfaction among this population can be problematic if the scale is not adapted to their needs, which can vary significantly based on the disability. To understand how best to assess game satisfaction among these populations, we discuss the issues people with cognitive, sensory, and/or motor disabilities …

The Challenges Of Evaluating The Usability Of Augmented Reality (Ar), Jessyca L. Derby, Barbara S. Chaparro

Publications

Augmented reality (AR) is a new and emerging technology that could benefit from evaluating its usability to better the user’s experience with the device or application. This is often done through usability testing and heuristic evaluations. However, AR technology presents some challenges when completing these usability evaluations. Practitioners need to keep in mind the hardware limitations of AR devices that may not be present with other computerized technology, consistency of the users’ environment plays a larger role in the AR experience, recognize that a novelty effect may occur and affect subjective scores, and choose heuristic sets that will best evaluate …

Passengers’ Perceptions On The Use Of Biometrics At Airports: A Statistical Model Of The Extended Theory Of Planned Behavior, Kabir Kasim, Scott R. Winter, Dahai Liu, Joseph Keebler, Tyler Spence

Publications

This study reviewed the factors which influence passengers’ behavioral intentions on using biometrics at airports. The theory of planned behavior (TPB) served as the theoretical foundation and included perceived usefulness and perceived ease of use. The study also examined the effect of passengers’ privacy concerns on their behavioral intentions and assessed the moderating influence of privacy on the influencing factors. Following a quantitative method, 689 participants responded to an online survey while data analysis was conducted using structural equation modeling (SEM). Attitudes and subjective norms were found to significantly influence passengers’ behavioral intentions to use biometrics. However, perceived behavioral control …