Organization Development Commons^™

A Phenomenological Study On The Informal Learning Experiences Of Female Mid-Level Administrators, Kathryn L. Curameng

Dissertations

Purpose: The purpose of this phenomenological study is to identify and describe the informal leadership development experiences of female mid-level administrators in private nonprofit higher education.

Methodology: This phenomenological study identifies and describes the informal leadership development experiences of female mid-level administrators in private nonprofit higher education institutions in California. Respondents were selected based on specific criteria and recommendations of a sponsor. The researcher collected data through semi-structured interviews and observations of participants.

Findings: Examination of the qualitative data from interviews with 16 female mid-level administrators working in private nonprofit higher education yielded nine major findings. These included 2 unexpected …

Being Multicultural In The Workplace, Fiorella Morales

Dissertations

As the workforce becomes increasingly diverse and organizations elevate their efforts to address issues of diversity, equity, and inclusion (DEI), it is critical to engage in a deeper investigation of the experiences of multicultural individuals at work. In this qualitative study, nine multicultural individuals were interviewed using a sociological lens to gain their perspective on the relationship between their identity and their work experiences. The primary research questions that guided this study were: (a) how do multicultural individuals influence the workplace? In turn, (b) how do their workplace experiences affect their identity and sense of self? Data was coded and …

Marching Forward: A Qualitative Examination Of Adapting Enlisted Veteran Leadership Skills In The Corporate Environment, Casey W. Jensen

Dissertations

planning, resource utilization, and conforming to corporate policies all required adaptation. Veterans primarily adapt their leadership skills through internal and external networking, mentors, coaches, managing and resetting expectations, and understanding light and dark ambiguity. The theoretical contributions of this research are in paternalistic leadership and veteran enlisted research. The practical implications assist veterans in understanding how to adapt and strategies to adapt their skills. In addition, managers and peers may use this research to understand veterans' challenges better when leaving military service. Next, talent acquisition professionals can use this research to better identify military veteran candidates for specific roles and …

Unconscious Bias In United States Marine Corps Leadership Doctrine: Examining Microaggressions Through Document Analysis, Patrick Butler

Dissertations

This dissertation employed a document analysis format to examine Marine Corps leadership education doctrine for microaggressions. The United States Marine Corps (Marine Corps or USMC) is the military service with the least diverse officer cadre in terms of sex, gender identity, and race. The study results show a pattern of repeating unconscious bias-related content within the Marine Corps’ documents. Such patterns can negatively affect minority members in terms of their health, acceptance, and performance within the organization. The results also document an overriding bias-culture which puts Marine Corps leadership in a dilemma of trying to encourage conformity to traditional organizational …

Grounded Leadership: Exploring Health And Wellness Strategies Of Company Grade Officers In The California Army National Guard, Greg Montanio

Dissertations

Purpose: The purpose of this explanatory mixed methods study was to identify and describe what exemplary California Army National Guard (CA ARNG) company grade officers do to maintain their physical, emotional, intellectual, social, vocational, and spiritual health. Methodology: This study used a mixed methods approach relying on the collection of data to provide for a more flexible platform to triangulate multiple data sources and increase the validity of the study’s findings. The study used a quantitative survey to examine how exemplary company grade officers in the California Army National Guard rated their use of grounded leadership strategies along with follow-on …

An Investigative Analysis On Female Presence And Highly Ranked Positions In Professional Kitchens In Ireland, Roann Byrne

Dissertations

This study aims to gain an understanding of the state of the cheffing industry currently, to analyse whether there is a lack of women within the industry particularly in positions of high power. This research intends to understand the causes for the lack and showcase possible solutions and recommendations for this. It exists as a role of advocacy; hoping to inspire more people into the career of cheffing, and to retain women within it. It aspires to challenge and thus forth change the narratives that have pushed many people, particularly women, out of this work for so long. This research …

Understanding The Relationship Between Black Chicago Youth And Chicago Drill Music Culture, Dan'iel Tamirra Kendricks

Dissertations

Chicago is most noted as a beautiful, Midwestern city, set to the backdrop of Lake Michigan, with skyscrapers and the bustling energy of the downtown Magnificent Mile. The “Tale of Two Cities,” Chicago is a city full of hope, opportunity, and potential for some, but a city plagued with poverty, violence, disinvestment, and hopelessness for others. There has been a significant increase in the awareness of the violence happening across Chicago. The emergence of social media has provided a direct and unfiltered view of the reality of violence the city has faced on an ongoing basis. Crimes such as shootings, …

Developing And Maintaining Resilience In Charter School Executive Directors, Erika Vanderspek

Dissertations

Purpose: The purpose of this exploratory phenomenological study was to identify and describe the strategies used by charter school executive directors to develop and maintain personal resiliency based on Everly, Strouse, and McCormack’s (2015) five factors of personal resilience (active optimism, decisive action, moral compass, relentless tenacity, and interpersonal support).

Methodology: This exploratory phenomenological study identified and described the lived experiences of exemplary charter school executive directors in San Diego, Riverside, and Orange counties. Based on recommendations from expert entities who worked with the target population, the researcher used purposeful sampling to select eight exemplary charter school executive directors. The …

Heart-Led Behaviors Of Exemplary Unified School District Superintendents, Sepideh Yeoh

Dissertations

Purpose: The purpose of this phenomenological study was to describe how exemplary K-12 school district superintendents lead from the heart using Mark Crowley’s four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish extraordinary results in their organizations.

Methodology: This study utilized a qualitative phenomenological inquiry methodology to study the behaviors of eight exemplary K-12 school district superintendents in Southern California. Open-ended semistructured interviews were conducted utilizing a virtual platform. Responses from interviews in conjunction with observations and appropriate artifacts including, meeting agendas, memos, and newsletters provided …

A Phenomenological Study On How Exemplary Community College Chief Human Resource Officers Lead From The Heart To Accomplish Extraordinary Results, Angela Love

Dissertations

Purpose: The purpose of this phenomenological study is to describe how exemplary community college chief human resource officers lead from the heart using Crowley’s (2011) four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish extraordinary results in their organizations.

Methodology: This qualitative study used a phenomenological method to describe how eight exemplary community college chief human resource officers lead from the heart using Crowley’s (2011) four principles (building a highly engaged team, connecting on a personal level, maximizing employee potential, and valuing and honoring achievements) to accomplish …

The Relationship Between Social Isolation, Telecommuting Intensity Levels, Autonomy, And Job Satisfaction During The Covid-19 Pandemic, Kristy Williams

Dissertations

The COVID-19 pandemic forced workplaces to social distance, and millions of workers began telecommuting or working from home (Kniffin et al., 2021). Becker (2002) stated, “How well companies manage their human capital is a crucial factor in their success (p. 8).” The pandemic has profoundly affected human capital (Ballotpedia, 2021; Collings et al., 2021; Jesuthasan et al., 2020; Kniffin et al., 2021). This study examined the relationship between social isolation, telecommuting intensity levels, autonomy, and job satisfaction during the COVID-19 pandemic. The researcher attempted to answer the research question and objectives by conducting a quantitative correlation study using a survey …

Leadership Engagement For Military Hospitals: A Case Study Of The Effects Of Executive Leader Engagement In Military Hospitals That Have Become High Reliability Organizations, Russell Phillips

Dissertations

Purpose: The purpose of this qualitative case study was to explore and explain the leadership strategies that military hospital executive leaders used to engage hospital staff in implementing the six principles of High Reliability Organizations (HROs).

Methodology: A qualitative case study approach was selected for this study. Interviews were conducted with three executive leaders describing their experiences with initiating and managing the change development of HRO. The participants in this study were executive leaders of military hospitals across the Puget Sound Military Health System. All participants had direct experience with the implementation of HRO. Interview transcripts were analyzed and reviewed …

Espoused Versus Operationalized Organizational Values: A Case Study Of Values Integration, Erik Dees

Dissertations

At the start of the 21^st century, corporate America found itself confronted by a series of scandals about powerful business leaders unethically exploiting the system and their own organizations. Among the most familiar of these scandals is the one involving the former energy and commodities services corporation, Enron. Illegal accounting practices in that organization resulted both in the dissolution of that organization and in passage of the 2002 Sarbanes-Oxley Act, which placed greater demands on corporate accounting practices.

Enron’s maleficence deeply affected its more than 20,000 employees through job loss and the evaporation of retirement benefits. Enron leaders’ widely …

How Elementary Principals Use The Six Sources Of Influence To Achieve Extraordinary Results, Monette Perez

Dissertations

Purpose: The purpose of this phenomenological study was to identify and explore how elementary principals of organizations who have achieved extraordinary results influence employees through personal motivation, personal ability, social motivation, social ability, structural motivation, and structural ability.

Methodology: This phenomenological study identified and explored 12 Southern California public elementary school principals and how they used the 6 sources of influence with their stakeholders to achieve extraordinary results. An interview protocol aligned with the study’s theoretical framework was developed with a thematic team. The respondents were purposefully chosen from principals who have led their schools to attain National …

A Study On How Retired U.S. Army First Sergeants Led Their Troops Throughout Turbulent Times In Afghanistan During Operation Enduring Freedom Or Operation Freedom Sentinel, Enrique Ortega

Dissertations

Purpose: The purpose of this qualitative study was to discover and describe behaviors that retired U.S. Army First Sergeants (1SG) applied to lead their troops through turbulent times using the leadership attributes of moral purpose, concern for the collective interest, resilience, and personal temperament during combat operations.

Methodology: This qualitative study used a phenomenological approach to capture data from 10 retired U.S. Army 1SGs in the South Puget Sound area in Washington State who led their companies in Operation Enduring Freedom (OEF) and Operation Freedom Sentinel (OFS). Data were collected from 10 interviews and 71 artifacts of Disabled Americans Veterans …

Understanding The Benefits Of Experiential Learning For Executive Leader Development: A Mixed Methods Approach, Bruce Loveless

Dissertations

This study sought to understand the benefits of using experiential learning methods (such as outdoor activities) for executive leader development from the perspective of senior corporate, government, and nonprofit leaders. Increasingly, executive development programs are embracing “learning by doing” by incorporating experiential activities. Although most programs are influenced by developmental psychology (such as stage theory), this study integrated perspectives from adult, transformative, and experiential learning with common practices in outdoor adventure education into a new conceptual framework for experiential leader development with four types of experiences: intrapersonal, interpersonal, managerial, and environmental. This study fills a gap in research literature regarding …

Strategies Superintendents Use To Build Leadership Capacity With Executive Teams, Andrew Leonard Giannini

Dissertations

Purpose: The purpose of this qualitative, multiple case study was to describe how exemplary superintendents build leadership capacity with their executive teams using Kirtman’s (2014) Seven Competencies for School Leadership.

Methodology: This multiple case study used purposeful criterion sampling and recommendations from a panel of experts to identify seven superintendents throughout the United States to participate in the study. Each superintendent was interviewed with questions developed and field-tested by the researcher and provided artifacts. Collected data was coded using case-based, cross-case analysis to identify themes in how superintendents build leadership capacity with their executive teams.

Findings: The findings identified 21 …

Program Evaluation Of Restorative Practices At One Elementary School, Nicholas X. Samuels

Dissertations

The rationale for this study was to evaluate the use of restorative practices at One Elementary School. During this evaluation process, I sought to discover the pros and cons of the Restorative Practices program being implemented at this school. Additionally, I sought out responses to my secondary/sub-questions to discover ways that the program’s effectiveness could be enhanced. Furthermore, my desire was to discern the effects that the program’s implementation had on the school's African American/At-Risk population. The data embedded within this study reflects the results of the Restorative Practices program implementation. My findings support the efficacy of Restorative Practices at …

How Exemplary Industrial Production Managers Lead Successfully Through The Turbulence Of The Covid-19 Crisis, Wendi Fast

Dissertations

Purpose: The purpose of this phenomenological study was to discover and describe behaviors that exemplary industrial production managers in organizations practice to lead their organizations through the turbulent times of COVID -19 using the leadership attributes of personal temperament, concern for the collective interest, resilience, and moral purpose.

Methodology: This qualitative study used a phenomenological research design. Data was collected from 10 interviews of industrial production managers and artifacts collected to discover and describe behaviors that industrial production managers in manufacturing organizations practice to lead their organizations through the turbulent times of the COVID-19 crisis.

Findings: The study revealed 27 …

Leadership Behaviors Needed By Executive Directors Of Nonprofit Victim Support Organizations, Timothy Hunt

Dissertations

Purpose: The purpose of this mixed methods study was to determine how nonprofit victim support organization leaders rate the impact of the 10 Transformational Leadership Skills Inventory (TLSi) domains on their effectiveness. In addition, it was the purpose to discover how nonprofit victim support organization leaders describe the impact of each TLSi domain on their effectiveness.

Methodology: The participants in this study were executive directors of private, nonprofit victim support organizations across the Pacific Northwest region of Washington, Oregon, and Idaho. All participated in an online quantitative survey where they rated their agreement with statements about the impact of the …

Organizational Stressors As Predictors Of Burnout, Kristen Albritton

Dissertations

The purpose of this study is to determine if organizational stress, measured by role conflict and role ambiguity, predicts burnout among employees. A review of the related literature identified variables that demonstrate a relationship with burnout, supported by the Maslach (1998) theory of burnout and Katz and Kahn’s (1966) organizational role theory. The researcher also examined whether organizational level and demographic variables (gender, education level, and job tenure) moderate the relationships between role conflict, role ambiguity, and burnout.

The study follows a non-experimental, cross-sectional design using data collected from a survey. Results of linear regression analyses reveal role conflict and …

Empowering Nurses Of Minority In The Face Of Incivility And Bullying: Through The Lens Of Phenomenology, Corrine Floyd

Dissertations

Abstract

Up to 85% of nurses have reported exposure to incivility in the workplace (Hunt & Marini, 2012). The often-subtle nature of incivility toward nurses in a minority population may partially explain why it remains a problem. Healthcare organizations realize the need for civility to counter the high turnover rate, staff shortages, and low job satisfaction reported by nurses, but lack understanding of how nurses of a minority population perceive incivility and bullying. This study aimed to answer the research question how do nurses with minority representation experience incivility and bullying versus empowerment in the workplace? A descriptive phenomenological design …

What Role Does The African American Church Play When Meeting The Mental Health Needs Of Its African American Parishioners?, Lisa Sutton

Dissertations

Abstract

This study will focus on understanding the role played by the church in meeting the mental health needs of its African American parishioners. The goal is to understand the ways that African American communities hold faith, position themselves within the church, and the outside world, with a specific focus on issues of trust, which have emerged based on historical and structural violence that has debilitated the health of our community. The study examines attitudes and perceptions of church leadership and members around their caring for parishioners with mental health issues. The hope is that the data will help construct …

La Maestra’S Circle Of Care: Studying The Impact Of An Integrated Service Model On The Health And Well-Being Of Vulnerable Populations, Zara Marselian

Dissertations

ABSTRACT

There is an urgent need to reform the health care delivery system in the United States, as recognized through current bipartisan efforts. Society’s vulnerable populations especially need health care reform as health care outcomes are the poorest among disadvantaged populations. Moreover, vulnerable populations are twice as likely to develop chronic diseases than the general population and they remain ill due to other contextual, societal factors affecting their ability to achieve health and well-being. This population is subjected to adverse life events that suggest a more comprehensive approach to health and well-being is called for.

The Circle of Care is …

Women In Judicial Leadership: Using Personal Power To Overcome Self-Sabotage, Tiffáni Thomas

Dissertations

Purpose: The purpose of this mixed-method study was to identify and describe self-sabotaging behaviors experienced by female judges and to explore the impact these behaviors have on their career development. A secondary purpose of this study was to identify strategies employed by female judges to overcome self-sabotaging behaviors.

Methodology: This mixed-method study explored the lived experiences of eight female State trial court judges in California who self-identified that they have experienced self-sabotaging behaviors throughout their career. Convenience and snowball sampling were utilized to identify women who met the delimiting criteria for participation in the study. An electronic survey instrument and …

Phenomenological Study Of Military Veteran Ceos: The Transition Experience And Mentorship From The Battlefield To The Boardroom, Anthony Gagliardo

Dissertations

Purpose: The purpose of this qualitative study was to identify and describe the transitional and mentoring experiences as described by veterans who achieve civilian executive leadership positions within Fortune 500 companies.

Methodology: The participants in the study were 8 former military leaders who subsequently achieved senior executive positions within Fortune 500 companies. Participants answered questions about their experience as a military leader and mentee during the service to civilian transition, organizational enculturation, and promotion to a civilian leadership position. Interview transcripts and artifacts were reviewed for the emergence of major topics and themes.

Findings: The participants unanimously credited mentorship experiences …

Relationship Between Self-Development, Mentorship, And Senior Military Officer Moral Judgment, Garry Thompson

Dissertations

Despite a renewed emphasis on ethics programs across the Department of Defense (DOD) since 2007, the number of senior officer ethical failures increased by 13% from 2015 to 2017 (Copp, 2017). If the trend of ethical failures and misconduct continue, the military faces a further decline in public confidence (DoDOIG, 2017). The 2017 DOD Inspector General report noted the trend of senior leader ethical failures might foster negative public perceptions regarding military leader’s overall dedication, sacrifice, ethics, and character (DoDOIG, 2017).

A review of military literature revealed the importance of mentorship and self-development in professional development; however, gaps between …

Social Media In Baptist Churches, Robin Rogers

Dissertations

The integration of social media into Chicago Baptist Churches congregants recently increased over the last few years. This research study allowed church leaders to determine if social media was an effective media outlet in Baptist churches on the Southside of Chicago. The evaluation research approach was to assess the effectiveness of social media, in particular Facebook and Instagram. Within this conceptual framework, the researcher was able to produced flexible, fixed, and multi-design strategies to abstract a full spectrum of evaluation. The subsequent methodology focused on the dual use of social media and themes that coincide, specifically, marketing, politics, communication awareness, …

The Relationship Between Organizational Commitment, Discretionary Effort, And Turnover Intent, John Sherk

Dissertations

Unemployment has fallen to 3.7%, the lowest level in 50 years (United States Department of Labor, 2019a). Additionally, 6.9 million jobs are left unfilled (United States Department of Labor, 2019b). A workforce gap has developed between the number of available, qualified workers and the number of jobs that need to be filled (United States Department of Labor, 2019b). This gap has created a new reality for millions of workers who are experiencing unprecedented competition for their talent, which also brings an unprecedented challenge for business owners and managers to find new and better ways to recruit, motivate, and retain talent …

Enablers And Barriers Influencing African American Administrators’ Career Advancement At Predominantly White Institutions Of Higher Learning, Larry Webster

Dissertations

Many Predominantly White Institutions (PWIs) of higher learning do not have enough African Americans to lead their institutions in curriculum development, mentoring, recruitment, and governance (Reyes & Rios, 2005). Previous studies have attributed the modest representation of African American administrators to systemic barriers impeding the recruitment and advancement of African Americans at PWIs of higher learning (Jones, 2007; Perna, Gerald, Baum, & Milem, 2007). Ideally, the administrative leadership at PWIs of higher learning would adequately represent—ethnically and racially—its student population (Higgs, 2014). Levin, Walker, Haberler, and Jackson–Boothby (2013) suggest minimal progress in hiring African American administrators at PWIs of higher …