Organization Development Commons^™

Factors Of Women-Founded High-Growth Technology Startup, Renee Gillard

Dissertations

Purpose: The purpose of this mixed-methods study was to identify and describe critical startup factors of high-growth technology startups as identified by women founders in Seattle, Washington.

Methodology: This mixed-method study identified and described 15 women founders of high-growth technology startups in Seattle. Participants were chosen based on specific criteria and recommendations of a sponsor and expert panel. Interviews were conducted with the participants and they completed an online survey.

Findings: Ten major findings emerged from the data. Founders fostered a strong network of professional and personal relationships to help develop and solidify their identity; they also …

The Importance Of Leadership Motivational Activities In Encouraging International Students To Return To Their Tier 1 Universities, Eric Hall

Dissertations

Abstract

The problem is international students are not returning to their undergraduate Tier 1 institutions during a period when quality student enrollment is essential, and there is scant research on academic advising strategies that can be used to combat international student attrition at these universities (O’Keefe, 2013). Studies have often lumped all international students together and made efforts to attract more international students, but the reasons why international students chose research universities, and returned, were not being investigated in this manner (Hegarty, 2014).

The purpose of this proposed study was to gain an understanding of the decision-making and reasoning processes …

Screening The Managerial Applicant: A Descriptive Phenomenological Study Of Résumé Review And Evaluation, Gregory E. Higgins

Dissertations

Resume screening is among the most frequently used hiring methods in U.S.-based organizations (Behrenz, 2001; Wilk & Cappelli, 2003). While little research has been conducted to establish its validity (Russell, 2007), 90% of hiring personnel in the United States use some form of resume screening to eliminate job applicants during the hiring process (Boatman & Erker, 2012). Researchers have noted that the use of resume screening is a likely source of hiring errors (Robertson & Smith, 2001) that have a range of negative impacts on organizations including loss of revenue, damage to the organizational image, lowered employee morale, customer dissatisfaction, …

How Professional Physical Therapist Education Programs Develop Cultural Competence Within Their Students: An Exploratory Concurrent Mixed Methods Study, Dustin E. Domingo

Dissertations

Purpose: The purpose of this exploratory concurrent mixed methods study was to describe experiences that shape the factors of cultural intelligence (CQ) as perceived by students of professional physical therapist education programs. In addition, it was the purpose of this study to determine whether any particular factor of cultural intelligence influenced one’s overall cultural competence according to the cultural competence continuum by Cross et al. (1989).

Methodology: Students in a professional physical therapist education program completed a questionnaire, which included Likert scale questions, open ended questions, and a 37-item self-assessment based on the expanded cultural intelligence scale by Van Dyne …

Exploring Workplace Spirituality And The Benefit It Has On Teams, Tracey Kimberly Johnson

Dissertations

Purpose: The purpose of this phenomenological study was to explore and understand the perception of nonprofit leaders on how spirituality in the workplace fosters a positive workplace culture.

Methodology: In this phenomenological qualitative study, data were collected using interviews of 12 nonprofit leaders. The essential data collection method for this study was in-depth, semi-structured, open-ended interview questions, key informant interviews, and pilot study data interviews. After the data were collected and transcribed, the coding process began, and themes were identified.

Findings: The research on spirituality in the workplace and spiritual intelligence of nonprofit leaders has been completed. There is still …

Crisis Leadership And Management Of Superintendents During The 2017-18 California Wildfires, Dianna Kitamura

Dissertations

Purpose: The purpose of this mixed methods heuristic research study was to discover how school superintendents described their crisis leadership and management experiences during the 2017-2018 wildfires in California through the lens of the Five Critical Tasks of Strategic Crisis Leadership framework of sense making, meaning making, decision-making and coordination, learning, accounting (Boin, 't Hart, Stern, & Sundelius, 2017). Additionally, this study determined the extent to which school superintendents identify their use of the Five Critical Tasks of Strateby Dianna W. Kitamuragic Crisis Leadership framework.

Methodology: This explanatory, sequential mixed methods heuristic research study investigated a quantitative survey and qualitative …

Leading With Trust: A Phenomenological Study Of The Strategies Leaders In Certified B Corporations Use To Build Trust With Their Employees, Victoria Wodarczyk

Dissertations

Purpose:The purpose of this phenomenological study was to explore how senior management leaders of certified B Corporations (B Corps) build trust with employees, using the 5 domains of connection, concern, candor, competence, and consistency.

Methodology:Aqualitative phenomenological approach was used in this study to explore how senior leaders of certified B Corps build trust with their employees using The Values Institute (TVI; Weisman, 2016) trust framework and the accompanying domains of connection, concern, candor, competence, and consistency. Participants were purposely chosen based on study criteria of a senior management leader in a certified B Corp including leadership for at …

Meaning Makers: A Mixed-Method Case Study Of Exemplary Small Business Owner Leaders And The Strategies They Use To Create Personal And Organizational Meaning, Margaret S. Ohlhaver

Dissertations

Purpose. The purpose of this replication of a thematic, mixed-method case study was to identify and describe the behaviors that small business owner leaders use to create personal and organizational meaning for themselves and their followers through character, vision, relationships, wisdom, and inspiration.

Methodology. Qualitative interviews with exemplary small business owners were conducted to capture their insights on how they used behaviors associated with character, vision, relationships, wisdom, and inspiration to create personal and organizational meaning. In a quantitative survey, followers of each small business owner leader participants were asked to assess how important each of the variable behaviors were …

Leadership Trust: A Phenomenological Study Of How Major Superiors Of Catholic Women Religious Institutes Build Trust With Professed Members, Mary Amanda Nwagbo

Dissertations

Purpose: The purpose of this phenomenological research study was to explore how major superiors of Catholic women religious institutes build trust with professed members, using the 5 domains of competence, consistency, candor, concern, and connection.

Methodology: The study used a qualitative phenomenological research design to explore the lived experiences and behaviors of leaders with reputations of trusting relationships with their members. The study sample included 10 major superiors of Catholic women religious institutes in Southern California who exhibit trusting relationships with their members. Data were collected using interviews, observations, and artifacts and analyzed with the assistance of NVivo software, revealing …

Intercultural Coworker Relationships (Icors) In The Global Workplace: A Grounded Theory Study, Jennifer L. Morton

Dissertations

Previous research supports what employees intuitively sense: peers make the place (Chiaburu & Harrison, 2008; Schneider, 1987). Extant research suggests coworker relationships have critical influence on outcomes ranging from turnover (Felps, Mitchell, Hekman, Lee, Holtom, & Harman, 2009) to creativity (Homan, Buengeler, Eckhoff, van Ginkel, & Voelpel, 2015) to organizational commitment (Viswesvaran & Ones, 2002) to employee health and well-being (Heaphy & Dutton, 2008). Despite the increase of Intercultural COworker Relationships (ICORs), particularly in multinational firms in the technology industry, research has yet to examine what defines coworker relationship quality in the presence of national cultural differences. In other words, …

A Case Study Of Strategic Governance In The Implementation Of Guided Pathways At Scale At California Community Colleges, Hayley Ashby

Dissertations

Purpose: Community colleges across the United States are implementing systemic change models such as guided pathways to increase student success. The purpose of this multiple case study was to describe the role of strategic governance in the implementation of guided pathways at scale at California community colleges.

Methodology: This phenomenological qualitative study used a multiple-case embedded case study methodology to collect data aligned with the four imperatives of strategic governance theory. Semistructured interviews were conducted with campus leaders involved in guided pathways implementation at three California community colleges. Archival records and documentation were used to triangulate the data.

Findings: Colleges …

Career Coaching: A Study Of Veterans Health Administration (Vha) Leaders', Jerelyn Dugas

Dissertations

Purpose: The purpose of this qualitative multiple case study was to explore and describe the impact of career coaching on the career performance growth and retention as perceived by healthcare’s emerging leaders who participated in selected coaching program institutes for a minimum of 1 year at VHA hospitals in Southern California.

Methodology: The researcher selected a qualitative multiple case study to explore and describe VHA leaders’ perceived impact of coaching on their career performance growth and retention. Further, the researcher conducted semi-structured, interviews with 15 participants to gain a better understanding of the lived experiences of the participants at the …

Mitigating Risk: A Delphi Study Identifying Competencies In Sport And Event Security Management, Elizabeth Voorhees

Dissertations

The purpose of this study was to identify core competencies for supervisory-level security management professionals working in the sports and entertainment industry. Qualified and trained sport and event security-management professionals are essential to support the U.S. homeland security objectives outlined in Presidential Policy Directive-21. Providing effective safety and security for sports and entertainment events requires specialized knowledge and skill on the behalf of security-management practitioners who detect, deter, prevent, and respond to potential risks and threats. This qualitative research study employed a Delphi research design to elicit expertise from a purposefully selected panel of experts (N = 36). The …

Understanding The Decline In Participation In Fraternal Organizations: A Mixed Methods Approach, John Hinck

Dissertations

Once considered the schools of democracy and cornerstones for advancing society, many of the 100,800 fraternal organizations in the U.S. have experienced a decline in participation over the past 60 years and their perceived relevance in contemporary society questioned. To date, existing literature has identified several conflicting explanations for this decline. Numerous scholars disagree as to whether external forces such as markets or the government, or internal factors such as member relations or the inability or refusal of organizational leadership to change, or the interrelatedness of these factors account for the decline. Only a few fraternal organizations have studied this …

Military Leaders’ Perceived Importance Of Emotional Intelligence Characteristics When Leading Organizational Change, Wayne Roseberry

Dissertations

Purpose: The purpose of this descriptive, qualitative case study was to identify and describe exemplary military senior leaders’ perceived importance of emotional intelligence (EI) characteristics when leading organizational change. The study explicitly addressed the behavioral characteristics of U.S. Marine leaders associated with the EI framework for emotional competencies using Goleman, Boyatzis, and McKee’s (2002) four EI components: self-awareness, self-management, social awareness, and relationship management competencies.

Methodology: A qualitative multiple-case study method was appropriate for this research due to its focus on analyzing the 12 exemplary senior leaders’ perceived importance of EI characteristics to lead change. The qualitative instrument included an …

Tracing The Change Process: Fostering And Sustaining Student Affairs Cultures Of Assessment, Margaret Leary

Dissertations

Student affairs professionals have long been strong contributors to college student learning and development and supporters of the perspective that holistic postsecondary learning is critical for not only the individual but society as well. With more attention focused on the value of this learning, student affairs has taken steps to foster and establish cultures of assessment by creating positions for individuals to coordinate assessment efforts across the division – a student affairs assessment leader. Most of the literature focusing on student affairs is informed by valuable practitioner experience and can be strengthened by empirical study. This explanatory single case study …

Sustaining A Career In Community And Technical College Leadership By Coping With Job Stress Through Emotional Intelligence, Claire Korschinowski

Dissertations

Purpose: The purpose of this study was to describe and explore the use of emotional intelligence for coping with organizational role stress as perceived by senior-level leaders serving as college presidents, vice presidents and deans in the Washington State community and technical college system. A second purpose of this study was to describe the differences in perceptions amongst senior-level leader’s use of emotional intelligence as a stress coping strategy.

Methodology: For this qualitative phenomenological study, data were collected through in-depth semi-structured interviews from 15 senior-level leaders. Participants identified a variety of ways emotional intelligence factors into coping with organizational …

Exploring Churn And Alignment Between Retention And Occupational Culture As Perceived By Professional Truck Drivers, Catherine M. Cole

Dissertations

Despite advances in logistics software and increased driver pay, the trucking industry continues a historic wave of human capital risks in the form of driver turnover and driver shortages. Previous efforts to understand the phenomenon of driver turnover rely heavily on supply chain, transportation, and logistics based disciplines. The current study provides a human capital ontology towards understanding professional truck driver perceptions. Within the interpretive framework of pragmatism, the study applied a simultaneous ethnographic and phenomenological research design to explore the phenomenon of churn and professional truck driver perceptions of environmental alignment between trucking industry retention strategies and the occupational …

The Effects Of Organizational Commitment And Harmonious Passion On Voluntary Turnover Among Social Workers: A Mixed Methods Study, Ashley Scales

Dissertations

The retention of Social Workers (SWs) is a concern that affects government and private organizations and the workforce. Voluntary turnover among SWs is increasing at an alarming rate. Not only is voluntary turnover rising, but organizational commitment and harmonious passion are declining (Wharton University of Pennsylvania, 2012). This study explored and examined the effect organizational commitment and harmonious passion have on voluntary turnover among Child Protective Services (CPS) SWs. The study used a concurrent mixed method design. Data collected during the quantitative phase provided information on the perceptions of SWs regarding organizational commitment, harmonious passion, and their intent to leave. …

Exemplary Middle School Principals Leading Through Conversation, John Ashby

Dissertations

Purpose: The purpose of this phenomenological research study was to describe the behaviors that exemplary middle school principals practice to lead their organization through conversations using Groysberg and Slind’s (2012) four elements of conversational leadership: intimacy, interactivity, inclusion, and intentionality.

Methodology: This phenomenological qualitative study described the lived experiences of exemplary middle school principals in Orange County, California. The researcher was part of a thematic research team of 12 peer researchers and 4 faculty advisors. Through purposeful sampling, the researcher selected 10 exemplary middle school principals who met at least 4 of 6 criteria identifying someone as exemplary. Data collection …

Middle Managers Working Beyond Senior Management’S Expectations: A Phenomenological Study Of The Managed Healthcare Industry In Southern California, Gerald Dugas

Dissertations

Purpose. The purpose of this qualitative study was to explore how middle managers and senior managers working in the managed healthcare industry in southern California perceive what factors motivated middle managers to work beyond senior management’s expectations.

Methodology. A qualitative phenomenology study was chosen because it allowed the researcher to acquire a firm understanding of the nature of everyday lived experiences. This methodology was used to capture the meaning of experiences that motivated middle managers to work beyond expectations. The researcher conducted semi-structured, face-to-face interviews to gain a deeper understanding of the lived experience of the participants. Participants …

A Qualitative Study To Describe Behaviors That Exemplary Municipal Police Chiefs And Sheriffs Practice To Lead Their Organizations Through Conversation, Vincent Plair

Dissertations

Purpose. The purpose of this phenomenological research study was to describe the behaviors exemplary municipal police chiefs and sheriffs practiced leading their organizations through conversation using Groysberg and Slind’s (2012) four elements of conversational leadership: intimacy, interactivity, inclusion, intentionality.

Methodology. A phenomenology qualitative method was used to describe the behaviors of exemplary municipal police chiefs and sheriffs in southern California and their lived experiences related to conversational leadership. The study combined semi-structured interviews, observations, and artifact collection. These qualitative tools helped the researcher gain insight into participants’ conversational leadership behaviors. The researcher analyzed the data with the aid …

Creating Systems Of Continuous Improvement: A Phenomenological Study Of California Districts Engaged In Transforming Into Learning Organizations, Kira Shearer

Dissertations

Purpose: The purpose of this qualitative phenomenological study was to describe the experiences of district teams that created and implemented systems of continuous improvement as part of the Systems Leadership Collaborative using the Coherence Framework.

Methodology: This phenomenological study used semi-structured interviews to provide a narrative of four California school districts’ experiences with the transformation process. Data were collected from interviews and coded for patterns and themes, using Fullan and Quinn’s (2015) Coherence Framework for analysis.

Findings: Key findings illustrated that selecting 2-3 actionable goals to focus and guide the district, creating collaborative structures, and developing collective capacity are key …

Developing A Blended Learning Model In Advanced Manufacturing Technologies Programs: Faculty Development Through Action Research, Eugene Basil

Dissertations

Public institutions of higher education in Kentucky have been experiencing cuts in state budgets. Kentucky lawmakers have moved state colleges to a performance-based form of budgeting. In this new budget paradigm, an institution’s funding is based on a metric that significantly considers student outcomes. Technical college programs are not currently meeting the quantity, and in some cases quality, outputs required to sustain the economic growth in the community. To increase the capacity, quality, and accessibility of technical programs, the faculty members of the Advanced Manufacturing Technologies division of the Southcentral Kentucky Community and Technical College implemented a blended learning approach …

Local Workforce Development Boards: Alignment With Operational Indicators And Behavioral Characteristics, Sharon Humphreys Johnson

Dissertations

The ability of a region to remain competitively viable is dependent upon attracting new business and retaining existing businesses (Good & Strong, 2015). In many instances, regional growth depends on the workforce and the region’s ability to develop a talent pipeline of existing or accessible workers (Blakely & Leigh, 2010). The passage of the Workforce Innovation and Opportunity Act (WIOA) increases the expectations of local workforce board leadership. The WIOA vision for Local Workforce Development Boards (LWDB) is to serve as strategic leaders and act as conveners of regional workforce system partners, stakeholders, and businesses to develop new structures for …

Finding Common Ground: Learning From Leaders Who Have Utilized Conflict Transformation Behaviors In The Mental Health Field In The United States, Tamarah E. Tilos

Dissertations

Purpose: The purpose of this study was to discover and describe how exemplary leaders establish common ground and produce breakthrough results in the mental health field by utilizing the 6 domains of conflict transformation: collaboration, communication, problem solving, process, emotional intelligence, and ethics.

Methodology: This thematic, phenomenological study was accomplished through examination of the lived experiences of exemplary leaders with firsthand experience transforming conflict and finding common ground. The target population for this study included executive-level leaders of nonprofit organizations, governmental institutions, state and national associations, and private businesses serving adults and children with mental illness, developmental or behavioral disabilities, …

Applying Affective Engagement To Change Organizational Culture: A Secondary Analysis Of Sexual Assault Prevention And Reporting Curriculum Outcomes On U.S. Air Force Technical Training Campuses, Stephen Bryce Ellis

Dissertations

Sexual assault, sexual harassment, and unprofessional relationships are inconsistent with U.S. Air Force vision to foster a culture that promotes dignity and respect. These problems reduce military readiness and retention of talented personnel while increasing costs to taxpayers. To combat these problems, the U.S. Air Force revised its sexual assault prevention and reporting curriculum to employ affective engagement techniques at four technical training campuses. Curriculum developers employed plausible vignettes, storytelling, and classroom debate to create an emotional connection to the sexual assault prevention and reporting lessons. The objective of the revised curriculum was to change the organizational culture to one …

Positive Vs. Negative Politics And Behavioral Intentions: An Experimental Examination, Sarah Hill

Dissertations

Despite research showing that politics can be beneficial, a commonly held perception is that politics are negative, harmful, and associated with adverse outcomes. The qualitative differences between positive and negative politics perceptions and their results are still mostly elusive.

This research adds clarity by examining perceptual processes surrounding positive and negative politics perceptions. Using an experimental manipulation, behavior was held constant while political actor motivation was varied. The positive or negative inferred motives and attributions made of the actor related logically to the positive or negative nature of the politics perceptions. Further, attribution type was related to positive or negative …

An Analysis Of Technical Leadership In Radiology Technology, Andrew Stephen Kester

Dissertations

The purpose of this study is to determine whether administrators and supervisors in the field of radiology technology receive leadership training as part of their job and whether there is a significant difference for those who do not receive training. If no training is received, does promotion to a leadership position based on technical proficiency or longevity relate to successful leadership characteristics? Currently, no leadership courses are offered in undergraduate or graduate degrees focused on Radiology Technology. Radiologic technologists are required to choose between advanced degrees in imaging to become more technically proficient or advanced degrees in management or business …

Optimizing Workforce Performance: Perceived Differences Of Army Officer Critical Thinking Talent Across Level Of Education, Richard B. Ayers

Dissertations

The U.S. Army’s operating environment continues to become increasingly complex and unpredictable, where U.S. technological advantage continues to erode. The complexities stem from the Army’s doctrinal assumption that the future operating environment is unknown and constantly changing (Department of the Army [DA], 2014a). Diminishing technological advantage results in more reliance on soldiers’ cognitive capability, and less on high technology weapons systems (McMaster, 2015).

A review of military literature shows extensive research on the importance of Army leaders to be talented critical thinkers (Fischer, Spiker, & Riedel, 2008, 2009; Gerras, 2008; Thomas & Gentzler, 2013). Human capital literature reveals many college …