Organization Development Commons^™

The Power Of Peace: A Reflection On The Shifting Methods, Strategies, And Philosophies Of Peaceful Protest Within Dharamsala’S Community Of Activists Post-2008, Christian Bormann Paris

Independent Study Project (ISP) Collection

In the words of Chinese military philosopher, Sun Tzu, “The supreme art of war is to subdue the enemy without fighting.”1 Since the renewal of the Tibetan socio-political movement within Tibet during 2008 and its eventual subdual by Chinese security forces, the community of activists operating outside of Tibet are now faced with the challenge of invigorating a refugee population stricken with complacency to join their brothers and sister up north. However, the community must accomplish this utilizing the tools of peace rather than the weapons of war and oppression. This document will serve as a reflection on the current …

Creating A Motivated And Engaged Workforce, Singapore Management University

Perspectives@SMU

All a company needs to do is fulfill employees’ need for three things: competence, relatedness, and autonomy

Crisis Communication In The Age Of Social Media, Singapore Management University

Perspectives@SMU

Organisations must include the communications department as part of the strategic response to a crisis, and the CEO must display leadership

Architechture: Rebuilding The Traditional University For The 21st Century, Sarah E. Shearer

CMC Senior Theses

This senior thesis is an examination of the major complexities and considerations encountered in developing an e-learning program. In light of the changing landscape of higher education resulting from technological advancement, combined with changing pedagogies and financial pressures, traditional institutions are under heightened scrutiny and most in need of innovation. Online learning as been proposed as a solution to many of these issues, but creating a successful program is no small feat. Furthermore, experimental research on specific course designs and delivery often fails upon real-world implementation. Looking through the lens of Design-Base-Implementation Research (DBIR), an emerging research model that seeks …

Understanding The Impact Of Leadership And Organizational Culture On Nonprofit Employees’ Commitment And Turnover Intention, Nancy A. Toscano

Theses and Dissertations

Child and family nonprofit organizations are essential for the implementation of United States public policy in their role as service providers. Human service nonprofit organizations held approximately 20,000 government contracts, totaling more than $100 billion in 2009 (Boris, deLeon, Roeger, & Nikolva, 2010). Almost 33,000 human service nonprofit organizations contract with the government to deliver services (Boris, et al., 2010). The services provided by these organizations are critical to the lives of vulnerable American citizens. These organizations depend on committed employees to serve this group, carry out the mission, and reach organizational goals. Employees are nonprofit organizations’ greatest resource, investment, …

Site Visitation: School Leaders' Perceptions Of A Diagnostic Tool For School Improvement, Mary Shannon C. Chiasson

LSU New Orleans Theses and Dissertations

This case study explored the use of site-visitation as a diagnostic tool for school improvement. Nine charter schools in New Orleans were selected for the study. Based on qualitative research and systems theory, a within- and cross-case analysis of nine semi-structured interviews with school leaders were conducted. The school leaders’ experiences with the state-run site-visitation model and their use of the findings for school improvement was explored. The findings led to the development of a hybrid accountability model that encompasses the components school leaders believe will lead to school improvement. This study aims to assist educators, policy makers, and researchers …

Cross Cultural Analysis For Training And Facilitating Latin-American Audiences, Jose P. Alcazar

Creativity and Change Leadership Graduate Student Master's Projects

The purpose of this project is to help Creative Problem Solving (CPS) trainers and facilitators to improve the efficacy when working with Hispanic groups and individuals, either in a personal or in organizational environments. This project will guide the facilitators to use a more appropriate tools that will allow the resource group to feel more comfortable during the idea generation, creating an environment more according to the believes and behavioral habits; and the client to feel more confident to converge and make decisions accordingly to the initial goals. When training people in CPS, the project will align the methodology and …

Misalignments: Challenges In Cultivating Science Faculty With Education Specialties In Your Department, Seth D. Bush, Nancy Pelaez, James A. Rudd Ii, Michael T. Stevens, Kimberly D. Tanner, Kathy S. Williams

PIBERG Publications

Science Faculty with Education Specialties (SFES) are increasingly being hired across the United States. However, little is known about the motivations for SFES hiring or the potential or actual impact of SFES. In the context of a recent national survey of US SFES, we investigated SFES perceptions about these issues. Strikingly, perceptions about reasons for hiring SFES were poorly aligned with perceptions about potential and actual contributions reported by SFES themselves, and the advice they extended to beginning SFES was varied. While preparation of future teachers and departmental teaching needs were common reasons offered for SFES hiring, the potential and …

The Role Of Leadership In Creating A Strategic Climate For Evidence-Based Practice Implementation And Sustainment In Systems And Organizations, Gregory A. Aarons, Mark G. Ehrhart, Lauren R. Farahnak, Marisa Sklar

Frontiers in Public Health Services and Systems Research

There is a growing impetus to effectively implement evidence-based practices (EBPs) in health and allied health settings in order to improve the public health impact of such practices. To support implementation and sustainment of EBPs, it is important to consider that health care is delivered within the outer context of public health systems and the inner context of health care organizations and work groups (3). This article identifies two relevant types of leadership for implementation and recommends steps that leaders can take in developing a strategic climate for EBP implementation and sustainment within the outer and inner contexts of health …

Challenges Facing Women In Us Higher Education: The Case Of Faculty Of Color, Fredah Mainah

International Conference on African Development

Despite a myriad of challenges such as the slow pace of rising to the top, and the low compositional diversity in most university leadership, women of color are increasingly becoming visible in top positions in higher education. This paper investigated the phenomena of increasing numbers of women in top positions with the aim of debunking the myth of invisibility of black women in leadership positions in higher education. The findings indicate that although women in the US earn the majority of post-secondary degrees, with 26.4% of college presidents being women (4.5% of them being women of color), they still have …

Leading Happiness: Leadership And Happiness At Work In Certified B Corporations, A Qualitative Study Of Leaders And Employees To Understand The Influence Of Shared Leadership On Worker Happiness Within Certified Benefit Corporations, Travis Hellstrom

Capstone Collection

The Certified B Corps movement is setting a new standard for businesses, committing to a multiple stakeholder orientation focused on community, environment and the workplace in addition to financial profit. More than 1,000 companies, including well-known companies like Patagonia, Ben & Jerry’s, King Arthur Flour, and Etsy, have joined the ranks of Certified B Corps in over 30 countries.

The B Corps certification is understood to promote a set of organizational practices, which envision improved employee performance and well-being. An important element of that well-being is employee happiness. Previous research has shown that improved business leadership practices can have significant …

Improv To Improve Interprofessional Communication, Team Building, Patient Safety, And Patient Satisfaction, Candace A. Campbell

Doctor of Nursing Practice (DNP) Projects

The purpose of this process improvement project was to implement a test of change within a healthcare team utilizing applied improvisational exercises (AIEs), and to lay the groundwork for more effective inter- and intra-professional communication.

Literature review: AIEs have been shown to facilitate individual participant communication strengths through a process of un-learning certain common behavioral habits, and learning new habits that assist in creating and expanding closed-loop communication. Such un-learning and learning enriches the participant’s awareness of the environment and encourages participant adaptability through positive group interactions.

Method: An all-day AIE seminar/workshop was conducted with members of two healthcare teams …

An Interpretivist Case Study Of Leadership Transition In The Context Of A Southern Baptist Church, Ronald Tuck

Dissertations

This ethnographic study examined the experiences of key individuals involved in a senior leadership transition in the context of the church. Leader transition constitutes a significant aspect of organizational leadership theory, yet succession planning is often neglected in the context of churches. This study revealed that leadership transition is not a single event in the history of a church organization, but rather an evolution of events involving a multiplicity of factors and individuals. Narratives from five individuals directly involved in the pastoral leadership transition process informed the study: the search committee chair, the outgoing and incoming pastors, and two differently-located …

The Positive Deviance Phenomenon Of Leading Successful Strategic Change, Gail Johnson Morris

2010-2016 Archived Posters

The focus of this phenomenological study was to explore how the positive deviance phenomenon and strategies manifest through the lived experience of successful Canadian financial services strategic change leaders. The 4 leadership dimensions culminate in the Leading Successful Strategic Change: The 4 Factor Formula.

Examining The Effect Of Medical-Surgical Nurse Manager Leadership On Employee Organizational Citizenship, Cheryl B. Cullen

2010-2016 Archived Posters

An intriguing question in a hospital is “What makes one medical-surgical nursing unit more desirable to nurses, physicians, and patients than another?” This quantitative, correlational research study identified a moderately positive correlation (r = .35, p = .000 between the leadership and communication behaviors of the nurse manager and the organizational citizenship of the nurses and nursing assistants who worked on the medical-surgical nursing units studied. The social impact of this positive correlation is better patient care outcomes.

Project Managers’ Use Of Lateral Influence Tactics To Achieve Team Commitment, Rochelle Evangeline Cook

Dissertations

Building on transformational leadership theory, 43 individuals from various new product development (NPD) teams were studied to understand the relationship between the project managers’ use of lateral influence tactics and team commitment as perceived by new product development team members. An explanatory correlational study was conducted to examine these relationships. Data were collected via questionnaire about each NPD team member’s view of the project manager’s use of lateral influence tactics and the NPD team member’s perception of team commitment. Perceptions of procedural justice were also tested for mediation. The study found that there is a moderate positive relationship between each …

Whites And The Active Representation Of Racial Minority Interests, Maykao Y. Hang

School of Business Student Theses and Dissertations

This study explored personal and organizational factors that contribute to White public administrators actively representing the interests of racial minority minorities. Data collection comprised of 15 semi-structured interviews. The average age was 54, and the length of service was 3-33 years. Subjects were asked about their personal background, what it means to be White, and work experiences in local county government.

Personal factors found were racial consciousness, major life events, and significant relationships with people of color. Organizational factors included a diverse and inclusive work environment, bureaucracy, legal and compliance issues, and supervisor support. Findings included that Whites did not …

Idealized, Inspirational, And Intellectual Leaders In The Social Sector: Transformational Leadership And The Kravis Prize, Tawney A. Hughes

CMC Senior Theses

The purpose of this thesis is to determine the importance of transformational leadership in the social sector. Transformational leadership is a theory of behaviors and attributes focused on the relationship between leaders and followers of a group or organization (Avolio, 1999; Bass & Avolio, 1990a). It involves four factors: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration.

In order to gain more insight into leadership in some of the most high-impact and innovative social sector organizations, the research consists of interviews and case studies on five of the ten recipients of the Henry R. Kravis Prize in Leadership. Having …

Spirituality And Leadership: Integrating Spirituality As A Developmental Approach Of Improving Overall Leader Effectiveness, George Gregory Houston

Antioch University Dissertations & Theses

The role of leadership continues to be a consistent topic of discussion whether you are considering the seminal work of Stogdill (1974), Burns (1978), Kouzes and Posner (1995), or Van Hooser's (2013) Leaders Ought to Know, one of Amazon's 2013 Top Ten Leadership books. A consistent question in leader development circles is-how can leaders be more effective in their role given the current state of leadership? One dimension of leadership development that is often overshadowed, downplayed, minimized, or completely ignored is the concept of spirituality. If the spiritual development of individual leaders can be integrated with other accepted leadership …

Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean

Antioch University Dissertations & Theses

Organizational storytelling was used within Tri Fit, a Canadian health promotion and fitness company, to explore relational leadership practices. Through 27 confidential one-on-one interviews and an interview of the four-person leadership team, the research attempted to examine how relational agility, a new leadership construct, exists, how it is defined, and to describe its organizational impacts. Two hundred and forty unique stories were shared through this process, out of which nine storylines emerged. The distillation of these revealed three cultural themes: a culture of relational connection; a culture of nice and a culture that values positivity. Demonstrations of transformational leadership, authentic …

The Effect Of Shared Leadership On Workgroup Creativity, Simon Guive Minaee

Theses: Doctorates and Masters

Research on leadership typically assumes a single leader who has managerial authority over the group, unit or organisation. Shared leadership is an emerging concept of leadership as a group-level phenomenon. It builds on antecedents such as democratic leadership, semi-autonomous and self-managed work groups, participative decision-making and co-leadership that are typically studied as variations of leadership by a single leader. Shared leadership is seen as more distributed, informal and emergent than these. Recent empirical research shows shared leadership can have beneficial effects on a variety of group process and outcome variables. However, so far its effects on creativity have not been …

Organizational Development Consulting: A Study Of Expert Consultants' Key Strategies, Mona Vosoughi

UNF Graduate Theses and Dissertations

The present study was conducted to capture the collective voice of expert organizational development consultants. Until now, very few studies have been conducted that take into account the collective voices of organizational development consultants. More specifically, the purpose of the present study is to explore and gain a deeper understanding of the approaches expert organizational development consultants use throughout their engagement with their clients in an attempt to add value to and enhance organizational capacity. To understand the process used by this distinct group of leaders, phenomenological qualitative inquiry was the methodology used to conduct this study. Data were collected …

The Ups Approach To Employee Relations, Singapore Management University

Perspectives@SMU

But at UPS, the management starts off every meeting by reciting one of the policies in the company’s policy handbook that contains guidelines on how to handle employees, stakeholders and customers. Mary Yeo, vice president of supply chain operations at UPS South District, said at a talk presented at Singapore Management University (SMU): “This is a reminder to all of us working at UPS that we cannot overlook any important matters happening in our environment by simply forgetting the good culture at UPS.”

Investigating Virtual Worlds, Patricia D. Sobczak

VCU Libraries Faculty and Staff Presentations

The global phenomena of online gaming engages millions of people, some playing over 45 hours a week - the equivalent of a second full-time job. Our children are logging over 10,000 hours of gaming time before they are 21 years old; the equivalent of the time children spend in formal classrooms from grades five through 12. Players in one of the most popular online games have logged over 5.3 million years of play time since 2004.

These statistics show that virtual worlds, including online games, have become an important component of modern culture, but their impact on society has yet …

Worthy Work And Bowie's Kantian Theory Of Meaningful Work, Joanne B. Ciulla

Jepson School of Leadership Studies articles, book chapters and other publications

Over the years, Norman E. Bowie has applied Kant’s ethics to several aspects of business ethics, but the one that I find the most compelling is his Kantian theory of meaningful work. He writes about it in his book Business Ethics: A Kantian Perspective (1999) and in an article ‘A Kantian theory of meaningful work’ (1998a). Bowie’s writing in this area demonstrates how Kant, perhaps more than any other philosopher, offers the most stringent and lucid account of what a moral employer/employee relationship should look like. Kantian ethics also provide Bowie with a foundation for explaining his idea of meaningful …

Leadership In A Multinational Corporation: Going Beyond Stereotypes And Expectations, Singapore Management University

Perspectives@SMU

"There are plenty of good managers but finding a real leader is not that easy." Fabio Landazabal, vice president and regional director for Asia Pacific at GlaxoSmithKline (GSK), said this at a CEO talkorganised by Singapore Management University's Wee Kim Wee Centre. With some 3,800 (and growing) employees in the region alone, the world's number three pharmaceutical player (by revenue) is paying greater attention than ever in building up its leadership capabilities for its future.

Toward GemeinschaftsgefüHl: Exploring Subordinate And Manager Perceptions Of Trust And Perceptions Regarding Behavioral Change Potential, Bobby G. Martin

Publications

In this qualitative, phenomenological study, Maslow‘s Eupsychian theory was used as the guiding framework for exploring the perceptions of trust and the behavioral change potential of subordinates (includes frontline supervisors) and managers (excludes frontline supervisors) within selected aviation maintenance organizations in Arizona. The problem addressed in the study was the growing concern that managers willfully mistreated subordinates, which led to decreased trust, motivation, and productivity. A combined representative sample of 10 maintenance technicians and frontline supervisors was purposively selected from the production lines of a large commercial aviation repair and overhaul station located in Arizona. An additional combined representative sample …

Not So Black And White: The Color Of Perception In Corporate Layoffs, Carole A. Isom

Antioch University Dissertations & Theses

This research addressed the question of whether or not the perception exists that African Americans are disproportionately impacted during layoff periods within corporations. Portraiture was the selected method of inquiry for this research as it captures the experience of the participants and enables storytelling which is based upon perception as opposed to hard, quantitative data. Additionally, portraiture’s autobiographical roots supported my autoethnographic position, encouraging the artistic process while including aesthetic aspects. Portraiture allowed for the voice of the researcher everywhere: in the assumptions, preoccupations, and frameworks brought to the inquiry; in the questions asked; in the data gathered; in the …

Understanding Arts-Based Methods In Managerial Development, Steven S. Taylor, Donna Ladkin

Faculty Articles

With the rising use of arts-based methods in organizational development and change, scholars have started to inquire into how and why these methods work. We identify four processes that are particular to the way in which arts-based methods contribute to the development of individual organization managers and leaders: through the transference of artistic skills, through projective techniques, through the evocation of "essence," and through creating artifacts such as masks, collages, or sculpture, a process we call "making." We illustrate these processes in detail with two case examples and then discuss the implications for designing the use of arts-based methods for …

Relational Leadership Theory: Exploring The Social Processes Of Leadership And Organizing, Mary Uhl-Bien

Leadership Institute: Faculty Publications

Relational leadership is a relatively new term in the leadership literature, and because of this, its meaning is open to interpretation. In the present article I describe two perspectives of relational leadership: an entity perspective that focuses on identifying attributes of individuals as they engage in interpersonal relationships, and a relational perspective that views leadership as a process of social construction through which certain understandings of leadership come about and are given privileged ontology. These approaches can be complementary, but their implications for study and practice are quite different. After reviewing leadership research relative to these two perspectives I offer …