Organization Development Commons^™

Intercultural Coworker Relationships (Icors) In The Global Workplace: A Grounded Theory Study, Jennifer L. Morton

Dissertations

Previous research supports what employees intuitively sense: peers make the place (Chiaburu & Harrison, 2008; Schneider, 1987). Extant research suggests coworker relationships have critical influence on outcomes ranging from turnover (Felps, Mitchell, Hekman, Lee, Holtom, & Harman, 2009) to creativity (Homan, Buengeler, Eckhoff, van Ginkel, & Voelpel, 2015) to organizational commitment (Viswesvaran & Ones, 2002) to employee health and well-being (Heaphy & Dutton, 2008). Despite the increase of Intercultural COworker Relationships (ICORs), particularly in multinational firms in the technology industry, research has yet to examine what defines coworker relationship quality in the presence of national cultural differences. In other words, …

Exploring The Opportunities Of Minority Senior Executive U.S. Federal Government Agency Leaders: A Qualitative Analysis, Crystal Gathers-Whatley, Tyrone Chase

Journal of Research Initiatives

The purpose of this qualitative study was to explore the opportunities and challenges minority senior executive U.S. federal government agency leaders (MSELs) faced on their path to leadership, and their strategies to manage and overcome these challenges. The phrase minority senior executive leaders refer to individuals who lead U.S. executive departments; individual federal agencies, departments, or commissions; and those that report under the direct leadership of majority or minority leaders. This study explored how MSELs gained entry into leadership positions typically held by majority leaders; how MSELs take advantage of the opportunities presented to them; and what had the most …

Career Coaching: A Study Of Veterans Health Administration (Vha) Leaders', Jerelyn Dugas

Dissertations

Purpose: The purpose of this qualitative multiple case study was to explore and describe the impact of career coaching on the career performance growth and retention as perceived by healthcare’s emerging leaders who participated in selected coaching program institutes for a minimum of 1 year at VHA hospitals in Southern California.

Methodology: The researcher selected a qualitative multiple case study to explore and describe VHA leaders’ perceived impact of coaching on their career performance growth and retention. Further, the researcher conducted semi-structured, interviews with 15 participants to gain a better understanding of the lived experiences of the participants at the …

The Initial Planning Process Of An International Service-Learning Pilot Initiative Under Development, Denise P. Krohn

Theses & Dissertations

This research explored the initial planning process of an international service-learning (ISL) initiative under development that involved a collaboration among a south-central Texas private university, a ministry of Catholic Sisters in Peru, a U.S. non-profit organization, and a Peruvian optometry school. Three collaborators were founded by the same religious order. An overlapping in mission and values influenced the context. By delving into the expectations of higher education and its pedagogical practices, ISL’s history and conceptualizations, and concepts of program planning and designing related to the fields of ISL and adult learning, this study presented significant program development aspects. Furthermore, the …

Dragon Ambassador Manual: A Guide For Dragon Ambassadors And Supervisors, Jamie Wepking

Dissertations, Theses, and Projects

This Action Plan B Project is the creation of the Dragon Ambassador Manual. This comprehensive manual was created to aid in the supervision of the Dragon Ambassadors and to provide information and resources to Dragon Ambassadors as they participate in the student leadership program.

Significant research exists that student leadership programs provide great service to our student leaders, faculty, staff, and campus communities. Implementing this manual to Dragon Ambassador program will allow the involved student leaders to work with prospective students and their peers more effectively while creating meaningful experiences and interactions.

Prospective students of MSU Moorhead will benefit from …

Trust In Transformational Leadership: Do Followers’ Perceptions Of Leader Femininity, Masculinity, And Androgyny Matter?, Ghulam Mustafa, Babar Nazir

The Journal of Values-Based Leadership

This paper takes an authenticity perspective to examine whether followers’ perceptions of a leader’s feminine, masculine, or androgynous characteristics influence the relationship between transformational leadership and followers’ perceived trust in the leader. The research was quantitative in approach. A cross-sectional survey design was used to collect data from employees from different public and private sector organizations in Pakistan. The findings show that the relationship between transformational leadership and trust is weaker when followers perceive leaders to be high on masculine and androgynous attributes. Leaders’ femininity was found to have a positive effect in the relationship of transformational leadership with trust …

Prosocial Behaviors: Their Motivations And Impacts On Organizational Culture, Jennifer C. Vieweg

The Journal of Values-Based Leadership

According to the International Corrupt Perceptions Index 2017, more than six billion people are living countries that are plagued by corruption (International Corrupt Perceptions Index, 2017). In an altruistic model of leadership, leaders act with the express intent of helping other people (Johnson, 2015). Within this model, good works manifest themselves as prosocial behaviors or “voluntary behavior(s) intended to benefit another and consisting of actions that benefit others or society” (Schminke, Arnaud, & Taylor, 2014, p. 730). These prosocial behaviors can create collaborative and inspirational environments (Axelsson & Axelsson, 2009), facilitate collectivism (Clarkson, 2014), and contribute to the long-term sustainability …

Leadership Styles And Effectiveness Among Sub-Saharan African Employees, Samuel Fadare

The Journal of Values-Based Leadership

This study sought to determine whether a significant relationship exists between dimensions of transactional and transformational leadership styles and leadership effectiveness within sub-Saharan Africa. Dimensions of transactional and transformational leadership styles were moderated by dimensions of organizational commitment among Nigerian employees to produce effective leadership. The study confirmed that no significant relationship existed between dimensions of transactional and transformational leadership styles and effective leadership among Nigerian employees when moderated by dimensions of organizational commitment. Gender was also found to be the only control variable that had a significant relationship when predicting organizational commitment as well as effective leadership among Nigerian …

Leadership Ethos And Culturally Oriented Strategic Management: A Conceptual Framework And Research Propositions, Ken Kalala Ndalamba

The Journal of Values-Based Leadership

This paper identifies the importance of Leadership Ethos (LE) as a backbone for Culturally Oriented Strategic Management (COSM). The paper begins by presenting the concept of LE, it then briefly discusses vision and values, two amongst the attributes of LE. This is followed by discussion of the relationship between LE and COSM. The discussion arrives at four testable propositions. The paper offers four action steps for the practice of LE aiming at establishing COSM before concluding with a summary of its contributions, calling for scholars and practitioners to invest in exploring the understanding and practice of LE. This is an …

Understanding The Decline In Participation In Fraternal Organizations: A Mixed Methods Approach, John Hinck

Dissertations

Once considered the schools of democracy and cornerstones for advancing society, many of the 100,800 fraternal organizations in the U.S. have experienced a decline in participation over the past 60 years and their perceived relevance in contemporary society questioned. To date, existing literature has identified several conflicting explanations for this decline. Numerous scholars disagree as to whether external forces such as markets or the government, or internal factors such as member relations or the inability or refusal of organizational leadership to change, or the interrelatedness of these factors account for the decline. Only a few fraternal organizations have studied this …

Collaborative Leadership In Action, Maureen Scully, Catherine R. Bates

Center for Collaborative Leadership Publications

The 46 fellows in the 2018 cohort of the UMass Boston Emerging Leaders Program worked with seven community partners on projects of strategic importance to these nonprofit and government organizations. The fellows contribute their professional skills and discover collaborative leadership through practice. The theme of our public symposium is “Collaborative Leadership in Action.” The fellows shared their insights about what collaborative leadership involves – its challenges and benefits – and what they take back to their workplaces.

A Study Of Transformational Leadership Practices To Police Officers' Job Satisfaction And Organizational Commitment, John P. Decker

Seton Hall University Dissertations and Theses (ETDs)

This study is based upon Bass and Riggio’s (2006) Augmentation Model on Transactional and Transformational Leadership, in which this quantitative study sought to identify the amount of variance in police officer job satisfaction and organizational commitment that can be explained by police chiefs’ transformational leadership behaviors above and beyond the influence of transactional behaviors. A total of 166 police officers were surveyed in five central New Jersey police departments in relation to their job satisfaction and organizational commitment, as well as the leadership behaviors in which their police chiefs engaged, utilizing Bass and Avolio’s (2004) Multifactor Leadership Questionnaire (MLQ-5X). This …

Military Leaders’ Perceived Importance Of Emotional Intelligence Characteristics When Leading Organizational Change, Wayne Roseberry

Dissertations

Purpose: The purpose of this descriptive, qualitative case study was to identify and describe exemplary military senior leaders’ perceived importance of emotional intelligence (EI) characteristics when leading organizational change. The study explicitly addressed the behavioral characteristics of U.S. Marine leaders associated with the EI framework for emotional competencies using Goleman, Boyatzis, and McKee’s (2002) four EI components: self-awareness, self-management, social awareness, and relationship management competencies.

Methodology: A qualitative multiple-case study method was appropriate for this research due to its focus on analyzing the 12 exemplary senior leaders’ perceived importance of EI characteristics to lead change. The qualitative instrument included an …

Tracing The Change Process: Fostering And Sustaining Student Affairs Cultures Of Assessment, Margaret Leary

Dissertations

Student affairs professionals have long been strong contributors to college student learning and development and supporters of the perspective that holistic postsecondary learning is critical for not only the individual but society as well. With more attention focused on the value of this learning, student affairs has taken steps to foster and establish cultures of assessment by creating positions for individuals to coordinate assessment efforts across the division – a student affairs assessment leader. Most of the literature focusing on student affairs is informed by valuable practitioner experience and can be strengthened by empirical study. This explanatory single case study …

A Case Study Of Congregational And Search Committee Desired Leadership Qualities In A Senior Pastor, David Fowler

Human Resource Development Theses and Dissertations

The purpose of this case study that utilized an inductive qualitative research approach was to uncover desired leadership qualities in a senior pastor. Membership numbers are dwindling for religious organizations as the landscape of the United States becomes more secular. Studies reveal that negative issues with ineffective leadership within these organizations impact congregational health and membership decline. Within the context of leadership’s futility, studies need to be conducted to identify qualifiers of effective leadership in religious organizations, as a lack of research has been conducted concerning religious organizational leaders. Specifically, churches in the Southern Baptist Convention, a conservative conglomerate of …

Sustaining A Career In Community And Technical College Leadership By Coping With Job Stress Through Emotional Intelligence, Claire Korschinowski

Dissertations

Purpose: The purpose of this study was to describe and explore the use of emotional intelligence for coping with organizational role stress as perceived by senior-level leaders serving as college presidents, vice presidents and deans in the Washington State community and technical college system. A second purpose of this study was to describe the differences in perceptions amongst senior-level leader’s use of emotional intelligence as a stress coping strategy.

Methodology: For this qualitative phenomenological study, data were collected through in-depth semi-structured interviews from 15 senior-level leaders. Participants identified a variety of ways emotional intelligence factors into coping with organizational …

A Cross-Cultural Examination Of The Effect Of Employer Support On Employee Productivity, Shawn Tuman, Haley Lipton

Senior Honors Projects, 2010-2019

The purpose of this creative, collaborative, capstone project is to conduct a cross-cultural examination of the effect of employer support on employee productivity by compiling, examining, and synthesizing conclusions from existing research. In a world of growing globalization and technological innovation, the speed of productivity is often the cornerstone that differentiates successful businesses from unsuccessful businesses, providing a competitive advantage to the quick while the others fall behind. Often this increased level of efficiency comes at a cost beyond the price of the product and the salary of employees, a deeper, psychological cost. By reviewing research focused in the United …

Examining The Mediating Influence Of Occupational Self-Efficacy And Perceived Organizational Support On The Relationship Between Perceived Managerial Coaching Behaviors And Employee Engagement Among Higher Education Enrollment Management Professionals, William S. Carrell

Human Resource Development Theses and Dissertations

The U.S. higher education environment is characterized by significant governmental/regulatory scrutiny, increasing competition, decreasing State funding, and demands for professionals to do more with less. In this environment, managers are increasingly expected to take on functions typically associated with traditional human resource roles, in particular the training, development, and retention of employees, often with limited or no access to formalized training resources.

This study predicted that a relationship exists between the perceived managerial coaching behaviors enacted by a direct supervisor and employee engagement among manager-level employees in strategic enrollment management divisions within higher education institutions. The hypotheses predicted this relationship …

Service Leadership: The First Year Student Experience, Connor Curtis

Senior Honors Projects

Servant leadership, in the words of Robert Greenleaf from the Greenleaf Center of Servant Leadership, is “a servant first… It begins with the natural feeling that one wants to serve, to serve first.” This has become one of the guiding theories of leadership within the Center for Student Leadership Development’s (CSLD) Leadership Studies minor at the University of Rhode Island. First-year students in the Leadership Studies minor have the opportunity to learn different leadership models and theories and apply them to their own life. My personal experience and the experiences of others who have participated in service projects locally, nationally, …

Surprisingly Open Or Openly Surprised? That Is The Question; Using Surprise Experiences To Increase Openness To Experience And Tolerance Of Ambiguity, Anneke Veenendaal-De Kort

Creativity and Change Leadership Graduate Student Master's Projects

Using Surprise Experiences to Increase Openness to Experience and Tolerance of Ambiguity

In the fast-changing world in which we are currently living, we constantly come across situations and problems that we have not encountered before. An open mind and the ability to tolerate ambiguity are important skills in uncertain times. People who embrace the unpredictable can develop their resilience and flexibility. Surprisologists Luna and Renninger (2015) have discovered that a great way of dipping into unpredictability is through surprise. For my Master’s Project, I designed experiences that transform people’s openness and tolerance for ambiguity through surprise. This paper begins with …

Principal Professional Development And Principal Self-Efficacy In An Urban School District., Brian Thomas Garrett

Electronic Theses and Dissertations

Educator professional development (PD) is a heavily relied upon method for school improvement, and administrator professional development (APD) is a key element to nearly all school reform efforts. District-wide APD in large school districts can carry a heavy cost in financial and human resources. Moreover, PD is frequently too inadequately planned and/or implemented to bring about lasting positive change in educator practice, school reform, and student achievement. The purpose of this study was to determine the relationship between principal PD focused on culture/climate or instruction and principal self-efficacy in an urban school district. Through hierarchical linear multiple regression (HLMR), this …

Dreaming Qontigo: Imagining Possibilities, David Alejandrx Cervantes

M.A. in Leadership Studies: Capstone Project Papers

This paper, through an applied project explores the challenges and opportunities of identity and leadership development of a Queer Chicanx/Latinx graduate student at a faith-based institution. Dreaming Qontigo: Imagining Possibilities weaves together the complexity of mind, body, and spirit with personal, historical, and political glimpses offering a portal for new understandings and reconciliation.

Segregation Of Student Financial Aid In Higher Education: The Effects On Low-Income Students When Ebt Is Not Accepted At University Campuses In San Diego, Ca., Tanisha-Jean Martin

M.A. in Leadership Studies: Capstone Project Papers

The student bodies of universities are made up of a diverse financial class of students which utilize various methods to cover financial obligations on campus, even with the use of welfare governmental assistance. Low-income students that are involved in government welfare programs are given an Electronic Benefit Transfer (EBT) card to support them while they are pursuing an education; however, every university in San Diego, CA (and nearly the entire United States), segregate EBT into an unacceptable category and refuse to accept the card at any venues on campus. The EBT card is a plastic card that can be used …

Positive Organizational Leadership: Some Recent Findings In Positive Organizational Scholarship, Lawrence Chan

M.A. in Leadership Studies: Capstone Project Papers

The study of positivity is multifaceted, with roots across psychology, philosophy, and more recently organizational behavior (Csikszentmihalyi, 1997; 2014). This review article highlights the framework from which the study of positivity originates, and then explores positive behaviors in the workplace that have correlated to increases in fulfillment, productivity, engagement, and leadership capacity (Cameron & Dutton, 2003). This essay reveals core components of positive organizational scholarship (POS), notably the interaction of positivity within job demands and job resources, positive employee engagement, and positive deviance, and uncovers some recent findings of these POS components in empirical research and application within human resource …

Foregrounding The Role Of The Consumer In Social Entrepreneurship, April M. Wyatt

Capstone Collection

The research purpose of this study initiates the need for describing the role consumers have in social entrepreneurship. Current research remains primarily dedicated to the leadership and organizational structures of entities operating as a social enterprise – while overlooking the role of consumers. This style of entrepreneurship requires specific attention on the social aspect of consumers and beneficiaries in order to create and implement ethics in this growing field. This research examines the current role of the participants in the social-mission driven organizations they support; data collection indicates that, at the present, most consumers support organizations without engaging in direct …

Conflict Competence Among Undergraduates: Exploring The Impact Of Fear Of Negative Evaluation, Erica E. Leighton Ma

All Student Scholarship

According to a study by the Bureau of Labor Statistics, workplace conflict costs employers up to $359 billion annually (as cited by CPP Global, 2008). Considering this cost, teaching the current generation of college students to effectively manage conflict is a charge for colleges and universities who aim to prepare students to successfully enter the workforce after graduation. Current methods of conflict resolution training, however, lack consistency and show varying levels of success. Developing effective tools depends on a clear understanding of barriers students face in learning to effectively resolve conflicts. In looking to examine these barriers, this study explored …

Professional Development In Libraries: One Size Does Not Fit All, Patricia D. Sobczak, Agnes K. Bradshaw

VCU Libraries Faculty and Staff Publications

With the constantly changing landscape in 21st century libraries, it would seem that professional development would be more important than ever. However, research indicates that few libraries have formal professional development programs and there are mixed messages from library leaders regarding the necessity and importance of professional development. It is no secret that libraries always seem to be facing budget cuts and funding for professional development is often seen as a low priority. We were curious to understand how professional development is viewed and executed in other academic libraries.

Professional development means different things to different people. To some, professional …

Ua35/3 Memoranda, Wku Provost

WKU Administration Documents

2018 memoranda issued by the WKU Provost to facutly & staff via email.

• University College Reorganization
• Dean, College of Education & Behavioral Sciences
• Interim Registrar Appointment
• Associate Provost for Global Learning & International Affairs
• New Admissions Standards
• Mahurin Honors College Appointment
• RAMP & Open Forum

A Multifaceted View Of Ceo Compensation And Performance: A Case Study, John Nirenberg

Journal of Sustainable Social Impact

This case addresses CEO pay, a topic that annually stimulates the question of whether or not executive compensation is based on performance or something else and why it is so high in absolute terms. The societal impact of the new class of executives among the largest companies in the United States set apart from the rest of the world in a cocoon of wealth and privilege inflames resentment among workers, widens an already unfathomable distance between those at the top and the rest of us, and endangers the social amity among citizens of the polity . Positive social change might …

The Influence Of Transformational Middle Leaders On Work-Life Balance, Timothy D. Tanner

Theses and Dissertations--Education Sciences

Work-life balance is a key indicator of employee satisfaction, retention, and social health as well as organizational creativity and productivity. These dual benefits for employee and employer have generated interest in promoting work-life balance. Supervisors who operate from a transformational leadership framework have been linked to greater work-life balance among employees (Lamm, 2011; (Kutilek, Conklin, & Gunderson, 2002). The role of a supportive organizational culture is also central (Lewis, 2001).

In this study, Cooperative Extension Service agents (N = 1390) participated in a nationwide survey exploring the relationship between rated levels of transformational leadership among district directors, work-life balance, …