Information Literacy Commons^™

Doing More With A Dm: A Survey On Library Social Media Engagement, Jason Wardell, Katy Kelly

Roesch Library Faculty Publications

Objectives – This study sought to determine the role social media plays in shaping library services and spaces, and how queries are received, responded to, and tracked differently by different types of libraries.

Methods – In April and May of 2021, researchers conducted a nine-question survey (Appendix A) targeted to social media managers across various types of libraries in the United States, soliciting a mix of quantitative and qualitative results on prevalence of social media interactions, perceived changes to services and spaces as a result of those interactions, and how social media messaging fits within the library’s question reporting or …

Academic Libraries And Writing Centers: Collaborations At Us Public Research Universities, Mary K. Bolin

School of Information Student Research Journal

The websites of 71 US research universities were the source of data on the relationship of academic libraries and campus writing centers, which provide support for developing written communication skills. All 71 institutions have writing centers, generally administered by the academic success operation, the English department, or a college such as arts and sciences. Just under half (n=35) of the institutions have a writing center located in the library. In 16 of those institutions, the library is the only location of the writing center. The general issues of academic success and “library as place,” as well as the space that …