Leadership Studies Commons^™

Letter To The Editor Of Harvard Business Review (Re: Businesses Being Dependent On People), C. William Pollard

C. William Pollard Papers

In this Harvard Business Review Letter to the Editor, Pollard outlines those global and economic forces necessary for ServiceMaster to understand as it shapes its leadership strategy for the twenty-first century.

Leading Into The Future, C. William Pollard

C. William Pollard Papers

This brief speech served primarily as an introduction for Noel Tichy, the keynote speaker at a leadership forum hosted by the Economic Club in Chicago. In addition to this, Pollard takes the opportunity to note that successful business leadership is at its most basic level a "soul craft," one that prioritizes people over capital.

A Philosophy Of Life And Work, C. William Pollard

C. William Pollard Papers

This speech -- delivered at the Wharton School of Business's (University of Pennsylvania) 1998 Zweig Executive Dinner Series -- outlines the rapid socio-economic changes prevalent at the end of the 20th century. In light of these, Pollard asks whether the corporation can be oriented to both maximizing profit and forming the moral character of those it employs.

Built To Last - Leadership Principles That Are Timeless, C. William Pollard

C. William Pollard Papers

In this address at the CMA Conference in Nashville, Pollard outlines the primary characteristics of a servant leader and argues that only people-focused institutions are "built to last."

Leadership For The Future, C. William Pollard

C. William Pollard Papers

In this 1998 address to the Southwest CEO Council in San Antonio, TX, Pollard outlines those forces that have transformed the global economy, noting that amidst such changes servant leadership must remain a constant characteristic of successful organizations.

Re: "Looking Ahead: Implications Of The Present Age" By Drucker, Dyson, Handy, Saffo And Senge, C. William Pollard

C. William Pollard Papers

Writing to the Harvard Business Review's Nan Stone in response to Drucker, Dyson, Handy, Saffo, and Senge's "Looking Ahead: Implications of the Present" (September-October 1997), Pollard outlines those global and economic forces necessary for ServiceMaster to understand as it shapes its leadership strategy for the twenty-first century.

The Soul Of The Firm (Santa Fe, Nm), C. William Pollard

C. William Pollard Papers

This speech was delivered at the 1997 fall seminar of the Evangelical Christian Publishing Association in Santa Fe, New Mexico. In it Pollard addresses what he calls the "confusion" and "insecurity" felt by many Americans at the turn of the century. To remedy this situation the corporate leader must adopt a servant attitude, one that helps her prioritize the well-being of the people who make up any given institution.

A Leader Who Serves, C. William Pollard

C. William Pollard Papers

Speaking at the Crossroads Center for Faith and Work at Old St. Patrick's Church in Chicago, Pollard reflects on the ever-greater need for business to be moral communities in this rapidly changing and "post-job" world.

The Leader Who Serves (Scottsdale, Az), C. William Pollard

C. William Pollard Papers

In this address to the Baptist Healthcare Association (Scottsdale, AZ), Pollard applauds religious healthcare institutions for their commitment to the physical and spiritual welfare of the human person. With this holistic approach, they refuse to submit to the logic of simple economic efficiency and thus serve as a prime example of servant leadership.

Leadership In A World Of Change, C. William Pollard

C. William Pollard Papers

Speaking to the Christian Management Association at Grace Church (Edina, MN), Pollard notes that in a rapidly changing and "post-job" world, the need for businesses to be moral communities shaped by servant leaders has never been greater.

Trust And The Soul Of The Firm, C. William Pollard

C. William Pollard Papers

In this 1997 address at DePaul University's Institute for Business and Professional Ethics, Pollard speaks of corporate management as a service oriented to the well-being of what he calls the "soul of the firm," namely its people.

A Common Ground In A Divided World, C. William Pollard

C. William Pollard Papers

In this address to seniors at Taylor University (Upland, IN), Pollard considers the integration of faith and work. He encourages his audience to understand their future vocations as ways in which they might live out their Christian faith in daily life.

Speech At Wheaton College Chapel, C. William Pollard

C. William Pollard Papers

Speaking at a Wheaton College chapel address, Pollard reflects on how the marketplace can be considered a place for fruitful ministry.

The Soul Of The Firm (Mechanicsburg, Pa), C. William Pollard

C. William Pollard Papers

In this speech delivered at Messiah College (Mechanicsburg, PA), Pollard elucidates his theory concerning the "soul of the firm," which is most easily defined as the people who work for the organization. In light of this, he defines corporate leadership as essentially a form of service, a means by which the manager serves the greater good of the individuals who make up the larger organization.

Strategic Planning, Church Of The Nazarene, C. William Pollard

C. William Pollard Papers

This document is an outline of an address delivered at a strategic planning meeting for the Church of the Nazarene. In it Pollard considers the changing landscape of American Christianity and discusses what might be required for the Church's future development.

The Soul Of The Firm (Nairobi, Kenya), C. William Pollard

C. William Pollard Papers

In this speech at the Daystar Symposium (Nairobi, Kenya), Pollard notes that whereas the "theory of the firm" is often defined by the objective goal of maximizing profit, the "soul of the firm" should be considered the people the organization employs. Corporate success, therefore, requires that profit be considered alongside the development of character.

Thinking Like Jesus, C. William Pollard

C. William Pollard Papers

In this chapel address at Daystar University's Athi River campus (Kenya), Pollard urges students to "think like Jesus" by adopting an incarnational, service-oriented lifestyle.

The Soul Of The Firm As It Moves To The 21st Century, C. William Pollard

C. William Pollard Papers

In an address delivered at the 50th Annual Indiana University Business Conference (Indianapolis, IN), Pollard contends that the "soul" of any corporate firm is its people. In light of this, he goes on to argue that corporate success depends upon managers who commit themselves to a vision of leadership defined by service to both employees and customers.

Women Mentoring Women: A Phenomenological Study, Jacqueline Jachym Fitzpatrick Edd

Dissertations

The purpose of this study was to examine the lived experience of ten business and professional women who have experienced a mentoring relationship as a mentor or protegee with another woman, to understand the essence of their mentoring experience, and to know more about their participation as mentors. This study began with the assumption that women who experienced mentoring whether from women or men would be active mentors themselves. However, the data reveal an important contradiction.

Since women are entering the business and professional ranks of the work force at an increasing pace, there are greater numbers of women who …

The Soul Of The Firm (Orlando), C. William Pollard

C. William Pollard Papers

In this speech outlining ServiceMaster's long-range objectives, Pollard offers his audience a glimpse into the organization's success, noting how understanding people as the "soul of the firm" has served as the foundation of its corporate ethos.

The Soul Of The Firm (Phoenix), C. William Pollard

C. William Pollard Papers

Delivered at the Activating Your Firm's Service Culture Symposium (Phoenix), this speech outlines Pollard's theory of the corporate soul, which is most clearly defined as the people who make up the organization. According to Pollard, proper recognition of the firm's soul requires a certain kind of leadership, one defined by both service and sacrifice.

Speech At The Moody Bible Institute Board Of Directors Conference, C. William Pollard

C. William Pollard Papers

This document serves as an outline for a speech given at the Moody Bible Institute Board of Directors Conference (The Cove - Asheville, NC). In it, Pollard provides an "outsider's perspective" regarding Moody's board and offers a few lessons concerning governance, innovation, and mission. In particular, he urges the board to consider itself as an institution of service rather than one of power or privilege.

Servant Leadership - A Look At Values In The Marketplace, C. William Pollard

C. William Pollard Papers

In this speech to the members of the German-American Chamber of Commerce (Hotel Intercontinental - Chicago), Pollard reflects upon the uncertain economic and socio-political climate of the mid-1990s. He posits that institutions might move forward despite such uncertainty if only their leaders understand themselves as servants charged with the holistic well-being of the organization's employees.

The Leader Who Serves (Washington, D.C.), C. William Pollard

C. William Pollard Papers

In this speech at the Eighth Annual National Conference on Federal Quality (Washington Hilton and Towers), Pollard details the main contours of servant leadership. In particular, he focuses on how servant leadership not only influences the ethos of the workplace but also affects the very lives of the corporation's employees.

Leading With Conviction And Purpose, C. William Pollard

C. William Pollard Papers

In this address at the 1995 College Church Men's Prayer Breakfast (Hilton Hotel in Lisle, IL), Pollard reflects upon contemporary culture's confusing and pessimistic nature. In the midst of increasing amorality and freedoms gone awry, Pollard posits that leaders must serve with conviction and purpose, which for him must be founded upon Christian values.

Leadership With A Purpose (Boston), C. William Pollard

C. William Pollard Papers

Speaking at Gordon College (Boston), Pollard notes that in light of a changing socio-economic landscape, it is all the more important that Christians consider the marketplace to be a place of potential ministry. In this way, business leadership becomes leadership with a purpose, namely that of honoring God and serving others.

The Servant Leader, C. William Pollard

C. William Pollard Papers

In this speech to the Young Executives Club of Chicago (Palmer House-Chicago, IL), Pollard outlines his vision of servant leadership, which he believes is the answer to the problems posed by a rapidly changing economy and an increasingly amoral culture. This particular version includes Pollard's handwritten edits.

The Leader Who Serves (Minneapolis, Mn), C. William Pollard

C. William Pollard Papers

In June of 1994, the Leadership Network met in Minneapolis to discuss what it would mean to "be the Church" in the 21st century. In his speech at the meeting, Pollard reflects on servant leadership's role in this vision, noting in particular how an emphasis on leadership will help evangelicals to fulfill their goal of reaching the world for Christ.

Leadership (Estes Park, Co), C. William Pollard

C. William Pollard Papers

Delivered at the 1994 Decade of Promise in Estes Park, CO, this speech addresses servant leadership from the unique perspective of an evangelical businessman. In particular, Pollard uses his own experience at ServiceMaster as a way of illustrating how the world at large can benefit from Christians committed to servant leadership.

Citation For Larry E. Dixon, C. William Pollard

C. William Pollard Papers

In this brief speech, Pollard presents Larry E. Dixon, president and CEO of MAP International and one of the founding members of the Evangelical Council for Financial Accountability, with an honorary Doctorate of Letters from Wheaton College.