Associating Emotional Intelligence, Cultural Intelligence, And Inclusive Leadership: A Correlational Study Of Seventh-Day Adventist Pastors And Church Leaders In Canada, Damson Anim Oppong

Dissertations

Problem

In an increasingly polarized world, church leaders are expected to foster inclusion, belonging, and unity within diverse congregations. Inclusive leadership (IL), supported by emotional intelligence (EQ) and cultural intelligence (CQ), may offer a relational leadership posture well-suited to this challenge. Growing evidence suggests that relational qualities such as EQ and CQ help leaders develop inclusive communities, foster belonging, and bridge differences (Thomas & Inkson, 2017; Wise, 2022). Emotional and cultural intelligence are studied increasingly in organizational settings, but little is known about how they affect inclusive leadership in faith-based institutions, such as among pastors and church leaders in the …

Merger Crisis Role-Play: Organizational Behavior In Action, Jyro B. Triviño

Leadership and Strategy Faculty Publications

To advance professionally, students must be prepared to navigate dynamic and contentious organizational environments by articulating their varied views, protecting their personal and professional intentions, anticipating challenges, and then fostering consensus. This paper addresses a high-stakes, multi-round immersive role-play simulation of a company merger in an undergraduate Organizational Behavior course. Grounded in the core pillars of experiential learning, adaptive leadership, and organizational sensemaking, this classroom exercise places students in a pre-set, realistic post-merger leadership team facing immediate business challenges. Compared to traditional case studies, this method requires students to demonstrate real-time organizational behavior competencies, providing a powerful platform for negotiation …

Enhancing Military Health System Organizational Efficiency And Quality Of Care Through A Social-Ecological Framework, Eric L. Peipelman

College of Graduate Studies: Theses & Dissertations

Timely and fair adjudication of incivility-related actions within the Department of Defense (DoD) and Military Health System (MHS) is increasingly crucial for maintaining accountability, mission readiness, and quality of care. Ongoing delays in resolving workplace complaints and inefficiencies in resource-heavy adjudications highlight the need to shift from reactive complaint handling toward proactive civility promotion and transparent decision-making. This Integrated Learning Experience (ILE) introduces the Peipelman Civility Discussion and Assessment Toolkit (PCDAT)—a comprehensive, evidence-based framework designed to improve civility, optimize resources, and enhance communication, even in the MHS. Based on the Social-Ecological Model (SEM) and adapted from the Workplace Power and …

Integrating Military-Acquired Iso Quality Management Principles Into Civilian Employment: A Phenomenological Study Of Post-9/11 Veterans, Paul Encinias

Dissertations

Purpose: This qualitative phenomenological study explored how post-9/11 U.S. military veterans describe their lived experiences of understanding and applying four ISO 9001:2015 Quality Management Principles (leadership, engagement of people, process approach, and evidence-based decision making) during the transition to civilian employment. This study further sought to understand how veterans articulated these competencies across employment stages and how those competencies were recognized within civilian organizations.

Methodology: This qualitative phenomenological study used semistructured interviews with 10 post-9/11 U.S. military veterans residing in the United States who had separated from active duty and were engaged in the transition to civilian employment. Participants were …

How Political Intelligence Sets Exemplary Mid-Level Military Women Leaders Apart, Rita Y. Ovette

Dissertations

ABSTRACT How Political Intelligence Sets Exemplary Mid-level Military Women Leaders Apart by Rita Yvette Ovete Purpose: The purpose of this exploratory phenomenological study was to identify and describe the political intelligence strategies that mid-level military women use as they respond to leadership challenges based on Reffo and Wark’s (2014) five facets of political intelligence (futurity, power, empathy with purpose, trust, and versatility). A secondary purpose of the study was to explore how mid-level military women explain their use of political intelligence strategies to support their career success and tenure while navigating leadership challenges. Methodology: This phenomenological study explored the lived …

Walking On A Tightrope: Women And Managers Navigating Maternity Leave And Return-To-Work, Rachel R. Kalvert

Dissertations

Purpose: This qualitative phenomenological study explored how professional women experience maternity leave and return-to-work, focusing on how managerial communication shapes perceptions of career, competence, belonging, and career progression. The study involved professional women who returned to the same organization full-time from 6 months to 3 years after maternity leave.Methodology: Fourteen professional women were recruited via snowball sampling and listservs. Data were collected through Zoom interviews. Participants completed a demographic questionnaire and received interview questions in advance. The interview guide aligned with the study's three questions. After the interview, participants reviewed AI-generated transcript summaries for accuracy; and participants were given a …

Speaking For The Families: Organizational Socialization Of Military Spouses In Volunteer Leader Positions, Virginia Klaus

Murray State Theses and Dissertations

Military spouses holding volunteer leadership positions in military unit family readiness groups, provide a link between commanders and families of service members. They act within military organizations as the only official voice of spouses, a stakeholder group recognized as influential in retention rates and force readiness. Despite their importance, military spouses are often portrayed in research as passive members, taking on roles to meet the expectations of their peers and military organizations. That contradicts historical evidence of military spouses as active organizational members who have socialized other spouses, and as family advocates who have challenged military organizational practices and policies. …

The Role Of White Racial Identity Development In Leadership Practices: An Interpretive Phenomenological Study In White Educational Leaders, Kaitlyn Ryan

Theses and Dissertations

This qualitative study examined how white educational leaders experience and make meaning of their racial identity development as they lead adult professional learning focused on racial equity and culturally responsive practice. Grounded in Helms’s White Racial Identity Development (WRID) model and guided by Interpretative Phenomenological Analysis (IPA), the study explored the lived experiences of ten white leaders across PK–12 and Institution of Higher Education (IHE). Data were collected through three semi‑structured interviews per participant and analyzed using IPA’s six‑step process. Five major themes emerged: transformational experiences that shifted leaders’ understanding of race and privilege; the critical role of white affinity …

The Art Of Crisis Leadership By Exemplary Naval Frontline Leaders, Broadus Brooks

Dissertations

Purpose: This qualitative, multiple-case study held significant importance because it aimed to identify and describe the strategies used by exemplary naval frontline leaders to lead in crisis, particularly during the COVID-19 pandemic. The study focused on the five critical tasks of strategic crisis leadership (sensemaking, decision making/coordination, meaning making, accounting, and learning), providing a unique insight into the experiences of these leaders during a crisis.Methodology: This qualitative, multiple-case study employed interviews to collect data from exemplary naval frontline leaders to identify and describe their leadership strategies during the unprecedented COVID-19 global health crisis.

Findings: Crisis leadership among U.S. naval frontline …

Challenges Of The Religious Leadership In The Era Of Digitalization And Information-Communication Technology: The Example Of North Macedonia And Serbia, Vesna Zabijakin Chatleska, Marijana Maksimovic, Ruzhica Cacanoska

Occasional Papers on Religion in Eastern Europe

Abstract

The rapid development of the digitalization and the information-communication technology resulted in their wider use in the everyday professional and personal life, via various forms of its manifestation, such as, social networks, podcasts and artificial intelligence. The willingness and the capability of the religious leaders to accept information and communication innovations, and to adjust them to the existing specific structure of the religious communities, presupposes a strategic re-thinking of the religious practices and the relations with the believers in the online space. New technologies have enabled simpler and faster communication in religious communities, but with the use of digital …

Constructing Effectiveness: Culture, Legitimacy, And Strategic Planning In Zoos And Aquariums, Robin Keith

Dissertations

Zoos and aquariums are complex organizations operating with multiple mandates—saving species, providing exceptional care to animals, connecting communities with nature, and inspiring environmental action—making “effectiveness” difficult to define. What counts as success depends on who is asked and which goals are foregrounded. This study investigated how stakeholders in Association of Zoos and Aquariums (AZA)–accredited organizations conceptualize and operationalize effectiveness within strategic planning processes. Prior research on nonprofit and mission-driven organizations has shown effectiveness is multidimensional and often defined differently by various stakeholders. However, little has been known about how these definitions are negotiated through the practice of strategic planning, …

Eat With Understanding: A Um Student Guide To Food Systems, James Deacon, Cora Johnson, Lucas Dymit, Kaeli Rackham, Elsie Danyo

Undergraduate Theses, Professional Papers, and Capstone Artifacts

The industrialized food system creates environmental harm, reduces food sovereignty, and contributes to growing food insecurity. These problems oftentimes are overlooked in higher education. To address this gap, our project examines how access to sustainable food education and campus-community partnerships can improve well-being and informed decision-making amongst University of Montana students. This collaborative project connects partners within UM Wellness, PEAS Farm, the Missoula Food Bank and Community Center, and the Big Sky Culinary Institute. Our research includes applied learning with these organizations by hosting a variety of speaker series presentations and coordinating a cooking workshop. We collected quantitative and qualitative …

A Critical Discourse Analysis Of Racial Justice In Virginia Higher Education, Abigail Green

Honors Theses

This honors thesis examines the extent to which public Virginia higher education institutions engage their institutional histories in leadership rhetoric when responding to the Trump administration’s anti-diversity, equity, and inclusion (DEI) policies. Employing a Critical Discourse Analysis (CDA) following Mullet’s (2018) seven-step framework with an inductive coding approach and grounded in rhetorical history theory, this study analyzes official statements from the Offices of the President and Provost across four case study institutions: the University of Virginia (UVA), George Mason University (GMU), the College of William & Mary (W&M), and Longwood University (LU). Data sources span two time periods: May 2020 …

From Mandate To Meaning: Designing Implementation Supports For Organizational Readiness In Behavioral Health Service Planning, Lauren K. Mergen

Theses and Dissertations--Education Sciences

Behavioral health agencies often struggle to translate the Transformational Collaborative Outcomes Management (TCOM) framework into practice when implementation is externally mandated. This study examined how educational leaders can support meaningful use of TCOM tools under a Midwestern state’s October 2024 requirement that behavioral health providers use the state Child and Adolescent Needs and Strengths assessment in service planning.

Using a Mixed Methods Action Research design, the study progressed through six phases: Diagnosis, Reconnaissance, Planning, Acting, Evaluation, and Monitoring. The Diagnosis Phase identified a knowledge-to-practice gap and weaknesses in implementation support infrastructure. Practitioner surveys administered immediately after training and six months …

C.A.S. Full Assessment Report: State Of Florida Government Portal, Delante Clark

Graduate Scholarship and Creative Works

The purpose of this assessment is to evaluate the cognitive overhead, transparency, and attentional integrity of

official State of Florida digital interfaces using the Cognitive Attentional Standards (C.A.S.) platform.

While the Florida Digital Bill of Rights (FDBR) establishes strict regulatory guardrails for consumer data

transparency, tracking opt-outs, and attentional safeguards, the State of Florida explicitly exempts its own

government agencies, public universities, and non-profit entities from complying with these rules.

This assessment serves to investigate the tension between legislative intent and government execution. By

analyzing public sector websites through the C.A.S. platform, this project will establish a “state-enforced vs.

state-executed” …

Delphi Study To Explore The Organizational Characteristics, Conditions, And Infrastructures Needed To Integrate Professional Development With A Career Advancement Framework In The Form Of Career Lattice, Shelly Yu-Tze Tze Shelly Wang

Dissertations

Purpose: The purpose of this policy Delphi study was to identify, prioritize, and build expert consensus on the organizational characteristics, conditions, and infrastructures that support employee access to professional development (PD) opportunities embedded within a career advancement (CAd) framework. Specifically, this study aimed to: (a) identify key organizational components necessary to support professional development within a career lattice structure, (b) determine the relative importance of these components as rated by experts, and (c) establish expert-recommended strategies for implementation.

Methodology: This study used a Delphi method, consisting of three rounds, to collect data from experts with the titles of manager, directors, …

Emotional Intelligence And Self-Efficacy In Relation To Turnover Intention: The Mediating Role Of Job Satisfaction And Organizational Commitment In Faith-Based K–12 Education, Nestor Osorio

Dissertations

Problem

Leadership turnover remains a significant challenge within faith-based K–12 educational systems, affecting organizational stability, school culture, and long-term institutional effectiveness. Although previous studies have examined turnover intention in educational leadership, limited research has explored how emotional intelligence and principal self-efficacy relate to turnover intention through organizational attitudes such as job satisfaction and organizational commitment within faith-based educational settings. Additionally, little empirical research has focused specifically on educational leaders serving within the North American Division (NAD) of Seventh-day Adventist schools. This study examined the extent to which emotional intelligence, principal self- efficacy, job satisfaction, and organizational commitment are associated with …

Toggling (De) Legitimization: How Presidential Candidates Framed Israel And Antisemitism On The 2024 Campaign Trail, Kate Chasin

Honors Theses

This study explores how Joe Biden and Donald Trump changed the way they framed Israel and antisemitism in speeches on the 2024 campaign trail, depending on whether they were speaking to a Jewish or non-Jewish audience. 55 speeches were examined, containing language on American-Israeli relations, the Israel-Hamas War, and antisemitism, manually categorized by frame, and compared for rhetorical shifts based on whether the audience was Jewish. When speaking to a Jewish audience about Israel, candidates humanized themselves as a campaign tool. When speaking about antisemitism, candidates used the form of hatred as a campaign tool.

Ethics And Art: Fulfilling Your Aesthetic Obligations To The Fullest, Zoe Epstein

Honors Theses

My thesis defends the existence of aesthetic obligations, or the duty to engage with aesthetics, primarily in relation to the arts. I find completing aesthetic duties results in greater intellectual growth, virtues, and quality of life. Secondly, I argue you should consume and create human-made art over AI-generated art because human art has higher aesthetic value. Finally, I discuss the extent to which worth and non-worthy immoral art plays a beneficial role in fulfilling aesthetic obligations.

The Conscription Imperative: A Philosophical, Paternalist, And Egalitarian Case For Universal National Service, Timothy Wenhsiang Khoh

Honors Theses

Inspired by my experience as a conscript for two years prior to college, this three-chapter honors thesis presents a philosophical justification and proposal for an American implementation of a national service model. This thesis seeks to justify conscription (a) on moral/ethical grounds as a coercive measure, (b) as a paternalistic policy, and (c) on egalitarian grounds. More broadly, my national service proposal contributes to the debate on methods and measures the American government ought to pursue to increase equity and solidarity among an ever-polarized citizenry.

Understanding Workplace Psychological Safety Among Latina Professionals: An Exploration Of Intersectional Experiences, Michal Tapia

Theses and Dissertations

Latina professionals represent one of the fastest-growing segments of the U.S. workforce, yet they remain disproportionately underrepresented in executive and C-suite roles. This disparity reflects structural conditions that shape access to voice, support, advancement, and decision-making authority.

This mixed-methods study examined psychological safety among 145 Latina professionals across the United States, defined as the belief that one can speak up, ask for help, disagree, or raise concerns without fear of negative consequences (Edmondson, 1999, 2019). The study explored how identity, relationships, leadership, workplace support, inclusion, mentorship, and structural barriers shape psychological safety at work.

Quantitative analyses showed that workplace support …

Perceptions Of Managerial Roles In Physician Leadership Among First- And Final-Year Medical Students: A Cross-Sectional Study Using Mintzberg’S Framework, Sari Huikko-Tarvainen, Timo Tuovinen, Petri Kulmala

Health Professions Education

Purpose: This study investigated how medical students – as future physicians – perceive the relevance of Mintzberg’s ten managerial roles to physician leadership, and whether these perceptions change throughout medical education.

Method: In 2021, all first‑year (n = 116/116) and 98% of final‑year (n = 107/109) students at the University of Oulu, Finland completed a web‑based survey rating Mintzberg’s ten managerial roles in fulfilling physician leaders’ leadership work on a 5‑point Likert scale. Item reliability and internal consistency were examined with Cronbach’s α. Because Likert data are ordinal, medians and interquartile ranges (IQRs) were calculated, and group differences were tested …

More Than A Seat At The Table: Examining How Psychological Safety, Identity Representation, And Leadership Accountability Impact African American Women In Global Workplace Environments, Shelbi Chandler

Theses and Dissertations

This qualitative phenomenological study examined the lived experiences of African American women working in corporate technology environments, with particular attention to psychological safety, representation, and systemic barriers to advancement. Despite increased organizational commitments to equity and inclusion, research continues to demonstrate that Black women encounter persistent intersectional barriers shaped by race and gender within professional settings (Erskine et al., 2021; Field et al., 2023; Roberson, 2019). Guided by Du Bois’s (2008) theory of double consciousness, Goosby Smith’s (2014a) Ubuntic inclusion framework, and appreciative inquiry (AI; Cooperrider & Whitney, 2005), this study explored how African American women interpret, navigate, and respond …

Operationalizing Mtss: A Case Study Of Principal Leadership Practices In Guiding School-Based Leadership Teams Through Inquiry And Improvement Science, Heather M. Teto

UNF Graduate Theses and Dissertations

The COVID-19 pandemic widened academic achievement gaps, creating an urgent mandate for school leaders to implement systemic, data-driven frameworks to support student academic recovery. While the Multi-Tiered System of Supports (MTSS) is a widely adopted framework for addressing these disparities, its success is dependent on the strategic involvement and instructional leadership of the school principal. This qualitative case study explores the lived experiences and leadership characteristics of elementary school principals as they lead School-Based Leadership Teams in implementing a district-developed MTSS framework.

Guided by the principles of Improvement Science and the Plan-Do-Study-Act (PDSA) inquiry cycle, this research examines the specific …

Preserve Democracy By Teaching Social Action, Cheyenne C. Luzynski

2026 Scholarly Teaching Conference: Concurrent Session Papers

This presentation introduces social action pedagogy aimed to empower students to lead campaigns on pressing social issues and strengthen their participation in democracy. Teaching social action has enhanced the knowledge, practice, and skills of leadership and civic engagement. America’s Promise Alliance conducted a research study on the state of young people in 2024 and found that young people have low trust in American institutions and adults and feel negatively affected by the current social and political climate (Flanagan et al., 2025). The report also found that young people want access to civic education and engagement opportunities to correct inequalities and …

Design Thinking For Corporate Social Responsibility Program Proposal Creation, Michelle "Mindy" D. Danovaro

University of the Pacific Theses and Dissertations

This qualitative study used action research to explore how the use of design thinking engaged employees in the creation of a corporate social responsibility (CSR) program proposal in a small- to medium-enterprises (SME) in the Sacramento region of California. The purpose of the study was to assess whether employee participation in a design thinking exercise could improve employee perception of engagement, inclusion, and reciprocity during the CSR program proposal creation. The study was grounded in social exchange theory, stakeholder theory, and design thinking methodologies. The iterative research process followed action research cycles (i.e., plan, act, observe, and reflect) integrated with …

U Go Girl: Millennial Women In The Workplace, Kelsey A. Curnutt

Doctor of Leadership Projects

This project focused on the professional lives and experiences of Millennial women. There is a plentitude written on the subject of Millennials as a generational cohort. Early research held a mostly negative view, with characterizations such as laziness, impatience, and unreliability. The problem here is much of it was written from the outside looking in. Likewise there is a wealth of research on women in the workplace, women in leadership, and a woman’s right to belong and be accepted as equal. The project U Go Girl: Millennial Women in the Workplace is a book manuscript which examines the lived experiences …

You Are Your Ancestors’ Wildest Dreams: A Journey Beyond The Lens Blueprinting The Influence And Impact Of Media And Podcast Pedagogy On Black And Brown Creatives In Higher Education And Beyond, Diamond N. Morgan Dr.

West Chester University Graduate Theses, Dissertations, and Final Projects

Explores the influence and impact of media and podcast pedagogy on Black and Brown creatives (BBC) in higher education. Grounded in Critical Race Theory (CRT), the Black Creative Educational Experience (BCEEs) framework, and the conceptual lenses of sociological and public podcasting, this study examines how podcasting functions as a transformative pedagogical and sociocultural tool for storytelling, identity development, creative expression, and community building within collegiate environments. Utilizing a convergent parallel mixed methods design, the study integrates quantitative survey data from 65 participants with qualitative focus group discussions to provide a holistic understanding of participant experiences across personal, professional, academic, social, …

Called To Lead: Leadership Journeys And Workplace Experiences Of Women Presidents In Seventh-Day Adventist Institutions, Gary Thurber

Dissertations

Problem

Although women constitute more than half of Seventh-day Adventist Church membership, they remain substantially underrepresented in senior leadership roles across North America. This disparity raises important questions about the historical, theological, organizational, and gender-related factors that shape women’s access to institutional leadership within the denomination. A growing body of scholarship has examined the life experiences of women clergy in the church; however, limited research has explored the experiences of women serving in presidential leadership roles within Seventh-day Adventist institutions.

Purpose

The purpose of this study was to understand and describe the experiences of women serving in presidential leadership roles …

Politics As Usual: Racial Pay Inequity And The Illusion Of Inclusion In The Rise And Fall Of Diversity, Equity, Inclusion, And Accessibility Executive Orders, Francois C. Melville

West Chester University Graduate Theses, Dissertations, and Final Projects

This research examines pressing moral policy questions of our time: who determines when the United States of America has fulfilled its broken promise of equality for all, and what constitutes an appropriate measure of reparative justice. It interrogates why the Diversity, Equity, and Inclusion (DEI) Executive Orders (EOs) implemented across presidential administrations, intended to advance social equity, were grounded in conflict and symbolic gestures rather than scientifically evidenced issues such as wage inequality directly linked to upward career mobility. Race conscious policy generates cultural clashes centered on the perception that gains made by Black and Brown Americans come at the …