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Articles 31 - 60 of 328
Full-Text Articles in Leadership Studies
Mentoring Latina Leaders: Establishing And Nourishing A Positive Mentoring Relationship, Jacqueline Resendez
Mentoring Latina Leaders: Establishing And Nourishing A Positive Mentoring Relationship, Jacqueline Resendez
Communication & Leadership Dissertations and Theses
Helping someone maximizes the interaction that takes place between individuals because it provides a purpose for communication. The unique experience of exchanging information and support also results in the gratification of being able to impact another person’s life. Mentoring relationships support Buber’s I-Thou relationship of respectfully helping others when the opportunity exists. The cost and benefits shared while learning from each other also expand on Homans’ (1961) social exchange theory that suggests that the purpose behind human behavior is based from the exchange between each other. With more motivation to engage in a collaborative relationship, aspiring leaders have advanced personally …
Climate Change Discourse And Gendered Communication, Meagan Newsom Pierluissi
Climate Change Discourse And Gendered Communication, Meagan Newsom Pierluissi
Communication & Leadership Dissertations and Theses
Climate change is one of the most critical threats facing the 21st century. The effects on the planet, humankind, jobs, food supply, and other vital resources increase every year. Those communicating these details to the American public through mass media are doing so with gendered discourse. This study analyzes three speeches from predominant climate change communicators representing three different platforms: politician Al Gore, cultural figure Leonardo DiCaprio, and climate scientist James Hansen. Using discourse analysis informed by feminist standpoint theory, this study suggests that frames, words, phrases, and communication styles embedded in discussions of climate change continue to use gendered …
Increasing Civic Engagement: Adopting A Communities For All Ages Model In Gilbert, Az, Kathleen Mary Stringham
Increasing Civic Engagement: Adopting A Communities For All Ages Model In Gilbert, Az, Kathleen Mary Stringham
Communication & Leadership Dissertations and Theses
The Gilbert Historical Society is expanding their vision and programming to encapsulate a Communities for All Ages (CFAA) approach. CFAA is an intergenerational approach where people of different generations purposefully work together to address the needs of a community. Gilbert is seeking to encourage social capital and civic engagement within the town. High levels of social capital, resulting in increased civic engagement, have proven to have a positive effect on many aspects of a community (Debertin, 1996, Forward, 2000, Grillo, Teixeira & Wilson, 2010, Henkin, Brown & Leiderman, 2012, Liberato, Brimblecombe, Ritchie, Ferguson & Coveney, 2011, Putnam, 1995, Robins, 2008). …
Creating A Customer Centric Organization, Theresa Kiefer
Creating A Customer Centric Organization, Theresa Kiefer
Communication & Leadership Dissertations and Theses
The objective of this research project is to demonstrate how organizations, and their employees, may benefit from following a customer centric business model to include having a better understanding of the organizational goals and roles of employees. The study is built on the philosophy that organizational culture--and messages that both frame and result from that culture—plays a vital role in the daily lives of employees, which can enhance or detract from the customer experience. The research also examines the implication that poor service has on customers, employees and the organization as a whole and investigates the negative, residual effects of …
The Virtual High School: Teaching Best Practices And Diversity, Demetrius Aquino Prado
The Virtual High School: Teaching Best Practices And Diversity, Demetrius Aquino Prado
Communication & Leadership Dissertations and Theses
Statistics reveal that the enrollment in virtual schooling is ever-increasing in the United States. Current research of online teaching best practices, diversity and differences in post-secondary institutions is more prevalent than research that engages online teaching at high school institutions. This study unveils the experiences of online teachers at the Antelope Valley Union High School District’s (AVUHSD) Virtual Academy in the in Quartz Hill, California. The purpose for the research is two-fold. How cognizant are the AVUHSD’s Virtual Academy teachers in regards to online best practices and techniques (Kerr, 2011, Hlebowitsh, 2012, Pearcy, 2014)? To what extent are Virtual Academy …
Internal Social Media Networks And Team Environments, Tamyra Js Howser
Internal Social Media Networks And Team Environments, Tamyra Js Howser
Communication & Leadership Dissertations and Theses
Internal social media networks have become an effective knowledge-sharing computermediated communication channel for employees within organizations. In a business environment that requires employees to do more with less resources, work in geographically diverse locations and come together quickly for organizational needs, online channels are an accessible and inexpensive way to accomplish goals. Employees are considered the most important audience for an organization and are considered equal in value to investors and external customers. But employees need meaning behind their work for long-term satisfaction. Viktor Frankl, a Jewish psychiatrist and neurologist, survived the Holocaust and experienced the responsibility of living a …
Discussing Race Online: A Study Of Video Conferencing As A Distance Learning Tool, Leland Gilbert
Discussing Race Online: A Study Of Video Conferencing As A Distance Learning Tool, Leland Gilbert
Communication & Leadership Dissertations and Theses
Teaching tolerance and promotion of diversity is an increasingly important aspect of education programs in the United States (Allen, 2011). Student resistance to ideas related to Critical Race Theory has been documented by numerous scholars, and presents significant challenges to teachers of diversity courses (Alexander-Floyd, 2008, Cooks, 2003, Donadey, 2002, Davis & Steyn, 2012, Heinze, 2008, Johnson & Bhatt, 2003). The distance learning environment presents unique challenges to instructors when dealing with student resistance (Ouzts, 2006), and online diversity education programs may benefit from the utilization of a variety of technologies to facilitate dialogue, discussion, and self-reflection among students (Chang …
Incorporating Situational Crisis Communication And Attribution Theories Into A Crisis Communication Plan For Xyz Organization, Linda Kay Gorman
Incorporating Situational Crisis Communication And Attribution Theories Into A Crisis Communication Plan For Xyz Organization, Linda Kay Gorman
Communication & Leadership Dissertations and Theses
A crisis can be defined as “an unexpected, non-routine event that creates uncertainty and threatens an organization’s priority goals” (Dean, 2004, p. 192). If not handled properly, it may have negative effects on the organization’s reputation and overall viability. Therefore, it is essential that organizations prepare an effective crisis response plan to implement once a crisis occurs. Situational crisis communication theory (SCCT) is a proven theory used in developing effective crisis response strategies. This theory asserts that organizations must select the crisis strategies most appropriate to the type of crisis (Coombs, 2006). Heider’s attribution theory asserts that how we react …
Textese As An Identifiable Genre, Christian Miemiec
Textese As An Identifiable Genre, Christian Miemiec
Communication & Leadership Dissertations and Theses
This study is focused on determining if textese (the acronyms, shortcuts, emoticons, etc., used in texting) is a definable genre. The study uses communication theory centered on understanding how people interact in the computer mediated communication space to manage and foster strong relationships and understand each other when there are little or no visual and verbal cues. Defining textese as a genre helps support social information processing as the study supports the position that textese can be used for close relationships. Using textese is shown to support social interactionism as textese is an indicator of how well people know each …
Self-Presentation On Fan Sites On Social Media, Christopher Keough
Self-Presentation On Fan Sites On Social Media, Christopher Keough
Communication & Leadership Dissertations and Theses
Sports fans can be emotional and loyal beings, living and dying by their teams’ performance. As people, however, even the most loyal sports fans are aware of how they are perceived by others. This thesis explored fan communication behavior on social media to determine whether sports fans would maintain a strong interest in self-image when surrounded by peers with the same perspective. Tajfel and Turner’s (1986) social identity theory states that individuals use group associations to project a positive self-image. Selective self-presentation states that when people meet online they can curate a positive perception (Walther, 2005). The literature review studied …
Social Change Through Digital Communication: A Project Designed To Explore The Positive Impact That Advertising And The Media Have In Emplowering Change For Women Within Organizations, Katie Anne Albang
Communication & Leadership Dissertations and Theses
This is a project that examines gender stereotypes, social perception, power and fear as factors as to why there are few women in leadership positions. It also explores how social change through digital communication strategies such as advertising are effective ways to empower women and help reach gender equality in the workplace. This project looks at how advertising campaigns have begun to focus on empowering women, gender equality and the attempt to eliminate stereotypes through digital media and communication initiatives. In addition, the interactive universalism philosophy and ethical assumptions along with the social identity theory are used to support the …
Front-Of-Package Food Labels: Consumer Knowledge And Purchase Decisions, Trisha Deanne Knebel
Front-Of-Package Food Labels: Consumer Knowledge And Purchase Decisions, Trisha Deanne Knebel
Communication & Leadership Dissertations and Theses
This study was conducted to determine if a relationship exists between front-of-package food labels and consumer purchase decisions, and whether there is a difference in purchase decisions between those who believed they did versus those who believed they did not understand the meanings of the labels. The philosophical assumption of this research was framed around Aristotle’s Golden Mean (Aristotle, trans. 2014), which guided the study based on the virtue of moderation. Through the theoretical basis of the uses and gratifications theory by Elihu Katz (Katz, Blumler, & Gurevitch, 1973), this study also compared food purchase decisions of participants who did …
Suggestion, Perception, Reality: A Study Into The Relationship Between Suggestion And The Reality It May Produce, Perception, Reality: A Study Into The Relationship Between Suggestion And The Reality It May Produce., Scott Whippo
Communication & Leadership Dissertations and Theses
Suggestion is a part of communication that cannot be stripped from or be considered separate from verbal and nonverbal communication. It is through the need to view the communication processes from a complete understanding that this study investigated the possible influence that suggestion may have on an individual’s perception of reality. The existing literature was reviewed with various results from different researchers, however, much of the literature supported previous research done by Spanos et al. (1984) and Bartels et al. (2006). Their research showed some indications that suggestion, and possibly priming may have an influence on an individual’s perception. Using …
Acclimation Does Not Mean Equality: Muted Group Identity Management Of Women In The United States Navy, Richard Russell Langbein
Acclimation Does Not Mean Equality: Muted Group Identity Management Of Women In The United States Navy, Richard Russell Langbein
Communication & Leadership Dissertations and Theses
This thesis focuses on identity management amongst women, as part of a muted-group, within the Naval Nuclear Propulsion Program. This study considers cultural and social conditions encountered prior to their entry into the program to assist in evaluating communication and identity management methods to regain voice. The research is grounded in muted-group theory and seeks to build on existing research that follows the repeal of the Combat Exclusion Law. Existing research following the repeal centers on women in direct combatant roles. This study examines women in a high-paced academic and technical field. Ten women volunteered to participate to include narrative …
Parlance, Perception, And Power: An Inquiry Into Non-Standard Language Use In Digital Media, James Thomas Jarc
Parlance, Perception, And Power: An Inquiry Into Non-Standard Language Use In Digital Media, James Thomas Jarc
Communication & Leadership Dissertations and Theses
This study investigated the effects of Internet slang use (inclusive of slang, initialisms, abbreviations, emoji, and hashtags) on perceptions of source credibility among constituents of nonDrit organizations. The author hypothesized that a user’s level of comfort/fluency with digital media would impact how they perceive organizations that use non-standard language online. This study used a content analysis of social media posts from 2 national organizations to analyze patterns of non-standard language use, and applied the engagement index (EI) to quantify constituent engagement actions with those posts on 3 social media channels (Facebook, Twitter, and Instagram). An accompanying survey revealed correlations between …
Names Are Words: A Study Of Age, Gender, Class And Race, Alexandria Michelle Baker
Names Are Words: A Study Of Age, Gender, Class And Race, Alexandria Michelle Baker
Communication & Leadership Dissertations and Theses
Just over 4 million babies are born in the United States each year, and as many people know each baby eventually gets a name. In an extension of research demonstrating both Symbolic Interaction Theory and the Coordinated Management of Meaning, through the use of semantics and pragmatics, the present study examined what names communicate about age, race, gender and class. Using data obtained from the first group of participants in Survey 1(i.e. names of each individual and their demographics), Survey 2 participants, a random sampling of Americans, were asked to look at 14 names and determine what those names communicated. …
The Salience Of University Dressors In The Work For Social Justice, Esmeralda C. Chapa
The Salience Of University Dressors In The Work For Social Justice, Esmeralda C. Chapa
Communication & Leadership Dissertations and Theses
Social justice work is as relevant in the 21st century as it has ever been. Society abounds with inequalities in the various facets of life. In today’s society some continue to believe in the influence of universities to promote social justice work, however this work may be cast as the responsibility of those that need the change and not of those who know how to get change accomplished. The research questions for this study are: what are the institutional constraints to Dressor engagement in social justice work? How do Dressors overcome institutional constraints to social justice work? The theoretical basis …
Best Practices For Facilitating Diversity In The Online Classroom, Michelle Anne Rog
Best Practices For Facilitating Diversity In The Online Classroom, Michelle Anne Rog
Communication & Leadership Dissertations and Theses
This project, Facilitating Diversity in the Online Classroom – Best Practices, explores four best practices for facilitating diversity in the online classroom. The philosophical and ethical framework for this study is built on Martin Buber’s belief that people must be open to dialogue and interested in participating in it and that they stay attentive to another’s uniqueness and how it matters. Grounded in the theory of Critical Pedagogy, this study urges teachers to be open-minded to change and to affect and shape he environment around them. The eLearning course is designed to offer teachers a foundational set of best practices …
The Birth Order Effect: The Impact Of Familial Position On The Development Of Communication Style, Janis M. Carmichael
The Birth Order Effect: The Impact Of Familial Position On The Development Of Communication Style, Janis M. Carmichael
Communication & Leadership Dissertations and Theses
Is there a connection between birth order and communication? The answer to this question has been sought after by researchers and theorists for decades. Yet documenting incontrovertible proof of the birth order effect remains elusive. Results of birth order research vary widely depending on the focus of the study. In many instances, results vary because of differences in research approach and methods used to measure data. This research study was conducted to examine the effect ofbirth order on the development of communication preference. The premise of the study is that birth order has a measurable effect on communication efficacy within …
Always On: Perceptions Of Solitude In A Technology Dependent Culture, Jamie Anne Perkins
Always On: Perceptions Of Solitude In A Technology Dependent Culture, Jamie Anne Perkins
Communication & Leadership Dissertations and Theses
Computer mediated forms of communication are a common way to engage with other people. As technology continues to advance, it is important to understand the impact electronic forms of communication have on social behavior. Over time users have become dependent on technology and all the conveniences it brings to their lives. The goal of this study is to evaluate the ways different age groups perceive solitude through their use of technology. The study is based on Media Richness and Social Presence communication theories, as well as the social philosophies of Absent Presence and Alone Together. Absent Presence (Gergen, 2002) centers …
An Assessment Of The Effectiveness Of A Corporate Website/Social Media Effort To Inform And Recruit Job Applicants, Laura Michelle Tylka
An Assessment Of The Effectiveness Of A Corporate Website/Social Media Effort To Inform And Recruit Job Applicants, Laura Michelle Tylka
Communication & Leadership Dissertations and Theses
The purpose of this study is to specifically look into one businesses website and online efforts to engage potential new hires in providing them with valuable company information. The research questions focused on how effective the company’s online advertisements were, as well as the interaction and involvement of the online advertisements. The researcher of this study utilized communication theories based on Todd Gitlin’s media torrent theory of oversaturation and Joseph Walther’s social information processing theory to conduct research. To conduct the research a survey was given to 20 prospective job seekers and five face-to-face interviews were conducted. The participation in …
Cracking The Code Of Silence In African American Communities, Jerry Lamar Askin
Cracking The Code Of Silence In African American Communities, Jerry Lamar Askin
Communication & Leadership Dissertations and Theses
The use of a code of silence continues to serve as a major communication barrier, specifically in African American communities. This well-known no-snitching rule, blocks law enforcement officers from getting the information they need to solve cases in African American communities. This thesis looks into the effects of the silent dialogue through the Communication Privacy Management Theory and the Social Identity Theory in an effort to better understand and identify factors that lead to police distrust, communication gaps, and uneasiness among people in high-crime African American communities. The increasing media reports of African American young men (who are seemingly innocent) …
The Role Of Interpersonal Communication In Multiracial Congregations Of The United Methodist Church, Celeste Eubanks
The Role Of Interpersonal Communication In Multiracial Congregations Of The United Methodist Church, Celeste Eubanks
Communication & Leadership Dissertations and Theses
As the racial make-up of the population in the United States has changed over the last 20 years, the racial make-up of The United Methodist Church has remained the same – 90% non-Hispanic white. As a result, the denomination has struggled with attracting members of other ethnicities, in turn resulting in a decline in overall membership. Recognizing that the future of the church is dependent upon diversifying its congregations, The United Methodist Church is now focusing its efforts on developing and growing multiracial congregations. In order to build and sustain these multiracial congregations, the church must figure out how to …
It's Not My Story To Tell: A Study Of Disclosure In An All Female Group, Amanda Lynn Baggett
It's Not My Story To Tell: A Study Of Disclosure In An All Female Group, Amanda Lynn Baggett
Communication & Leadership Dissertations and Theses
This thesis examined how women who share membership in a close social group use communication to manage the private information of other members of the group. Carol Gilligan’s work in In A Different Voice introduces a moral development theory that women’s ethics are defined by their need for human connection and caring. Communication Management theory was used as an interpretive lens to examine the decisions and behaviors behind a member’s choice to disclose or not disclose the personal information about another member. Research to determine whether the existence of an established group influenced the decision to share or not share …
A Comparative Study: Intercultural Communication Experiences Of Students Attending Two-Year Versus Four-Year Universities, Sheryl L. Skibba
A Comparative Study: Intercultural Communication Experiences Of Students Attending Two-Year Versus Four-Year Universities, Sheryl L. Skibba
Communication & Leadership Dissertations and Theses
This thesis assumes that there are some prevalent differences in the intercultural communication experience of both those with a native English speaking background (NESB) and non-native (N-NESB) English speakers associated with campus and community size. This research attempts to unite the communication experiences of international students attending small 2-year campuses within the US, more specifically in southern Wisconsin, with those of undergraduate and graduate students attending 4-year universities of signif icantly larger size. Each student has the right to expect a quality education that minimizes communication misunderstandings due to perceived language deficits, and this is achievable when instructors, staff, and …
The Influence Of Social Media Technology On Generation Iy's Ability To Communicate Face To Face In Their Academic Careers, James Howard Henry
The Influence Of Social Media Technology On Generation Iy's Ability To Communicate Face To Face In Their Academic Careers, James Howard Henry
Communication & Leadership Dissertations and Theses
This thesis investigates how Generation iY students perceive that social media and / or texting technology has influenced their ability to track and comprehend the subtleties of face-toface communication within an academic setting. Generation iY is defined as those born between the years 1982 to 2004. Also involved in this study are members of the faculty and staff that teach Generation iY. The theories being applied and examined in this study include, Postman’s Technology Ecology, McLuhan’s Media Ecology, and Ong’s Orality and Literacy. These theories while addressing different aspects of technological change, all agree that the change is all encompassing …
Challenges To Increasing Usage Of New Technology In An Aging Workforce, Leslie Ann Yuenger
Challenges To Increasing Usage Of New Technology In An Aging Workforce, Leslie Ann Yuenger
Communication & Leadership Dissertations and Theses
Explanatory qualitative research has primarily focused on resistance to information and communication technologies (ICT) due to age of the user, computerphobia, lack of trust in computer usage, socio-economic barriers, organizational politics, and non-alphabetical language. Global organizations are utilizing ICT as their primary means of communicating with their workforce. Human communication has evolved as man has evolved and in today’s world communication is via multiple mediums. Verbal, Face-to-Face, non-verbal, written and electronic communications may all take place between one pair of individuals and their circle of friends, family and total strangers. Social Information Processing (SIP) theory by J. B. Walthers was …
Encouragement Through Community: An Ethnographic Study Of Team B, Lexi Nicole Reeves
Encouragement Through Community: An Ethnographic Study Of Team B, Lexi Nicole Reeves
Communication & Leadership Dissertations and Theses
As the desire to achieve a healthier lifestyle is on the rise, many fitness organizations strategize to lure customers in through specific communicative tactics. Team B (name has been modified for confidentiality purposes) has become a leader in the fitness realm over the past two decades. This thesis explores the culture of Team B through an ethnographic study to reveal how the company functions differently from other similar organizations. The research conducted relies on a variety of methods including naturalistic inquiry, participant observation, surveying and interviewing. Additionally, the cultural approach to organizations as presented by Geertz and Pacanowsky (2012) helps …
Cmc, Communication Skills And The Millennial Generation, Carmelyn Daley-Hinkens
Cmc, Communication Skills And The Millennial Generation, Carmelyn Daley-Hinkens
Communication & Leadership Dissertations and Theses
This qualitative, phenomenological study explored both the lived experiences of Millennial journalists’ preferred style of intra-organizational communication with stakeholders from other generations, and non-Millennial supervisors’ preferred styles of interpersonal communication in the workplace. The primary theoretical framework for this project was guided by Buber’s philosophy of dialogic ethics and Philipsen’s speech codes theory as both focus on better understanding how interlocutors speak to each other and form unique, lasting relationships. Data collection involved guided face-to-face or phone interviews with 10 Millennial journalists and 10 non-Millennial supervisors. Data analysis followed constant comparison analysis (Glaser & Strauss, 1967). Five themes emerged from …
The Art Of Storytelling In Government Social Media Communication, Emily Ann Muhlbach
The Art Of Storytelling In Government Social Media Communication, Emily Ann Muhlbach
Communication & Leadership Dissertations and Theses
Civic leaders serving in government bodies have a responsibility for communicating their actions and decisions to those they represent and serve. Good communication would have the ability to not only inform, but to build a shared sense of community and engagement through personal interaction. We know organizations can harness the power of storytelling, but how can civic organizations use social media and storytelling to build positive online engagement? Communication Dressionals working in civic government who want to connect more personally with their residents on Facebook should consider integrating storytelling techniques into their content – more photos, conversational language, and stories …