Leadership Studies Commons^™

Blaqueer And Here: Black Queer And Trans Students’ Path To Thriving, Marvens Pierre

M.A. in Higher Education Leadership: Action Research Projects

In this study, I have investigated the ways in which Black queer and trans students have (or have not) fostered community, lived authentically, and benefitted from support of their identity development. I explored what support (or lack thereof) and identity development that exists within the realm of predominantly White higher educational institutions as well as San Diego community resources at large. This study approach consisted of conducting strategic outreach to universities in San Diego, California, and building community circles to facilitate processes of qualitative narrative analysis. This led to an intentional focus group dialogue space that allowed the participants to …

Uncomfortable But Necessary: White Faculty Identity Development And Race Conversations, Monique B. Appel

M.A. in Higher Education Leadership: Action Research Projects

In recent years, diversity, equity, and inclusion initiatives have been highlighted in college mission statements, but there is a gap between college-wide initiatives and classroom practices. Research shows that White Americans, in particular, remain silent, express colorblindness, and incorporate avoidance strategies when discussing race (Bryan et al., 2012). As classrooms become increasingly diverse, White faculty must be equipped to serve all students equitably. To address White faculty discomfort with discussing race in their courses, I provided educational resources and used restorative justice circle practice to create a safe, low stakes environment for faculty to explore this topic. Through circle practices, …

Exploring Restorative Justice As An Adaptable Resolution For Gender-Based Misconduct, Jessica D. Naidu

M.A. in Higher Education Leadership: Action Research Projects

Restorative justice, an approach to harm rooted in Indigenous culture, asks three central questions: 1) What is the harm? 2) Who is impacted? 3) How can we repair it? This is a vastly different approach to most criminal justice procedures that instead seek to determine who broke what rule and how they should be punished. Although a modern resurgence of restorative justice has exploded across college campuses, higher education has been slow to adopt the approach for relationship violence and sexual harm. In this study, victim advocates, conduct professionals, and university administrators at the University of San Diego participated in …

Public Safety Presence And Response In Campus Housing: Using Restorative Justice Interventions To Mitigate Harm And Restore Trust In The Residential Community, Sydney Pidgeon

M.A. in Higher Education Leadership: Action Research Projects

In the wake of social unrest and demands of police reform (Childress et al., 2020; Davidson, 2020; Rogers & Gravelle, 2020), institutions of higher education have a unique opportunity to model a system of campus safety that mitigates harm and restores trust. This research explores the complex relationship between campus safety officers and residential life staff and student leaders at a mid-sized private institution and implements restorative justice interventions to rebuild trust between the two populations. This research created an intervention framework that improved the ongoing partnership between the Office of Residential Life and Department of Public Safety and facilitated …

Increasing Student Employee Engagement And Knowledge Retention Using Grounding And Mindfulness Practices, Jeffrey Fox

M.A. in Higher Education Leadership: Action Research Projects

Higher education students have a critical need to be fully present and engaged in the learning space that they participate in. Incorporating grounding and mindfulness practices at the start of student employee training and team building seminars was tested to determine if their engagement level and knowledge retention increased. Grounding and mindfulness practices have predominantly focused on the classroom experience, failing to address additional shared learning environments that students occupy. In my action research, I implemented a multifaceted and fundamental grounding and mindfulness-guided practice for student employees in the Student Activities and Involvement department. I used control groups, whole-group guided …

A Whole New World: Understanding The International Student Experience In The United States Through Acculturation, Identity, And Support, Maria W. Nessim

M.A. in Higher Education Leadership: Action Research Projects

This study explores the feelings and opportunities that international students experience while they are studying abroad. Specifically, it investigates acculturation and adaptation to the host country, the students’ cultural identity and sense of belonging, as well as implications for support provided by the host institution.

In order to evaluate these components, an online survey, compiled of 24 open-ended and multiple-choice questions, was distributed to international students at the University of San Diego, asking them to describe their experiences and any indications of challenge and support from the institution in relation to their sense of belonging. The outcomes of this research …

When "First, Do No Harm" Fails: A Restorative Justice Approach To Workgroup Harms In Healthcare, Pedro L. Flores

Dissertations

In healthcare, workgroup mistreatment is a pervasive problem that begins during medical education (medical and nursing school) and becomes embedded in the “hidden curriculum of professionalism,” which dissuades and even punishes learners for talking about abuse they witness. Furthermore, the mistreatment of healthcare providers (HCPs) pervades all disciplines in the healthcare delivery chain due to a combination of cultural factors, systemic pressures, dysfunctional hierarchies, and leadership’s tolerance of intimidating and disruptive behaviors. Not surprisingly, 18% of U.S. HCPs have left the medical field since the start of the COVID-19 pandemic, and burnout, stress, anxiety, and increased workloads have been identified …

Exploring The Impact Of An Online Leadership Course On Japanese Undergraduates' Conceptions Of Leadership, Ryosuke Watanabe

Dissertations

Today’s complex problems transcend borders and require a collective and adaptive learning response. Literature suggests that, because the traditional hierarchical or positional style of leadership cannot effectively address problems we face today, leadership should take a more collaborative and systemic form. Rost (1991) characterized this new approach as the postindustrial paradigm of leadership. Unfortunately, changing the existing conception of leadership is not easy. Furthermore, assessing people’s leadership perceptions is challenging because leadership is often a tacit and latent construct. Because formal leadership education is still in its infancy in Japan, little is known about the impact of leadership education in …

Understanding The Benefits Of Latino Giving Circles: An Emancipatory Research Study, Adriana Loson-Ceballos

Dissertations

This dissertation shows how Latino giving circle members understand their philanthropy and how participation affects their well-being, civic engagement, and philanthropic activities by focusing on giving circles’ composition, members’ goals, and perceived benefits. I used an emancipatory research paradigm with Latino-focused critical race theory, LatCrit, to study the Latino Giving Circle Network (LGCN). A survey was used for data collection, and research platicas were employed in the survey’s analysis; both were selected and designed centering Latinos to overcome challenges in researching Latinos.

Demographic findings reveal a range of Latino experiences. Sixty-six percent reported Mexican ancestry, compared to 83% of California …

Academic Library Succession Planning In The University Of California (Uc) System, Crystal Goldman

Dissertations

The Library and Information Science (LIS) literature has made clear that academic libraries in the U.S. have experienced decades of hiring freezes and budget cuts that reduced staffing overall and eliminated many middle management positions. Consequently, now that baby boomer library managers and administrators are beginning to retire, there are few qualified applicants to replace them. Thus, many in the LIS field have called for better succession planning by top-level library administrators (e.g., Deans, Directors, University Librarians). Few studies, however, have directly addressed this issue by examining these administrators’ perceptions or behavior regarding succession planning. This study begins to fill …

Connecting First-Generation Students To Leadership Opportunities, Christian Walker

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study was to examine the impact that current outreach methods utilized by the Associated Students of UC San Diego are having on first-generation students’ engagement and pursuit of leadership opportunities, and ways that the department of Associated Students can adapt their approaches to better encourage participation from this student group. My research question was: How can I create outreach efforts that increase the number of first-generation students seeking student leadership roles? This research led to an enhanced understanding of how the department can connect members of this student group to open roles and opportunities for student …

Promoting Professional Development Through Appreciative Inquiry: Aiding The Transition Of College Student Employees As Emerging Professionals, Juleane Johnson

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this action research study aimed to identify how to better promote and support the transition as emerging professionals and elevate the professional development capacity of Sixth College Residence Life at the University of California, San Diego. The primary research question guiding these endeavors is: What role do I/our office play in the transition of student employees to emerging professionals? The secondary question is: How can I/our office collaborate to elevate professional development practices and capacity? Research participants took part through virtual interviews, virtual focus groups, and the completion of an online survey. The significance of my efforts …

An Explanatory Sequential Study Of Cadet Commitment At The United States Air Force Academy, Justin Pendry

Dissertations

Character and leadership are the essence of the United States Air Force Academy (USAFA). USAFA’s mission is to develop leaders of character responsible for defending this nation. Our country has the most lethal Air Force this world has ever known. The men and women entrusted with protecting its citizens must be committed to the highest standards of ethical leadership. To accomplish this, USAFA provides a robust education and training program with extensive opportunities for cadet development. However, achieving USAFA’s vision of creating the nation’s best leaders of character relies upon cadet trust in the process and commitment to their development …

Using Visual Storytelling To Design Solutions-Based Approaches To Homelessness, Peggy Peattie

Dissertations

Despite millions of dollars spent over several decades on assistance programs, the nation’s homeless population has increased for the last four years in a row. The number of people reporting as homeless for the first time doubled in San Diego between June 2019 and June 2020. Trying to impose a one-size-fits-all model of care on a population comprised of unique individuals has resulted in many homeless opting for the street rather than subjugating themselves to rules they feel do not treat them with respect and dignity. Yet, the perspectives of homeless individuals are excluded from decision-making dialogue around policies and …

First-Generation Commuter Student Experiences, Heena Lodhia

M.A. in Higher Education Leadership: Action Research Projects

Abstract

Studies have shown that first-generation commuter (FGC) students navigate their college experience differently in comparison to traditional, continuing generation students. One of the biggest distinctions is how first-generation (FG) students are closely tied to their familial identity. As these students come from an environment and mindset that is more collective and interdependent, they can struggle to find a sense of belonging, community, and support from their institution. By physically living off-campus, FG commuter student’s persistence, well-being, and ability to build relationships on campus can prove to be challenging. Therefore, as a Graduate Assistant in the Commuter Student Commons, I …

Understanding Whiteness And Anti-Racist Attitudes In White Student Leaders, Gabriella P. Rangrej

M.A. in Higher Education Leadership: Action Research Projects

At predominately white institutions, Black, Indigenous, and other Students of Color are often burdened with the role of the educator for their white peers. This research explores how white student leaders at the University of San Diego engage in conversations around their white racial identity. How do white student leaders understand and discuss issues of race, racism, whiteness, and white supremacy, what is the impact of their student leader training, and how might they begin striving for the incorporation of anti-racist practices and claim the responsibility for their racial education? Using the Kolb Learning Cycle, I engaged in one pre-cycle …

"It’S A Lot Of Work To Be Native": Using Storytelling To Examine The Needs Of Native American Students At The University Of San Diego, Kasandra Tong

M.A. in Higher Education Leadership: Action Research Projects

The University of San Diego’s (USD) Race/Ethnicity Federal Reports show that for the last 17 years, the percentage of American Indian/Alaska Native students at USD has not risen above 1% (University of San Diego, n.d.). This data requires further disaggregation because the current data only represents students that solely checked American Indian/Alaska Native and does not include students who identify as biracial or multi-racial. The purpose of my research was to identify what efforts are needed to improve the experience of Native American students at USD. My research question was what factors are needed to improve the existing experience of …

Asian American Undergraduates Sense Of Belonging At A Predominantly White Institution, Miso Jang

M.A. in Higher Education Leadership: Action Research Projects

In the fall of 2019, institutionalized data reported that Asian American undergraduate students had a lower sense of belonging at the University of San Diego (USD) in comparison to white peers. This action research paper explores the needs and experiences of the Asian American undergraduate student population at USD— a predominantly white, private, religious-based institution. This research is centered around the question, “How can Student Affairs professionals better understand and support Asian American undergraduate students and their sense of belonging at a predominantly White institution?” Through ten semi-structured interviews and one community focus group, participating students associated their sense of …

The Commuter Student Experience: Building Community At Usd, Jocelyn Velasquez

M.A. in Higher Education Leadership: Action Research Projects

The commuter student experience is not one that is often thought of at largely residential universities like the University of San Diego (USD). My research focused on how I and the Office of Community and Leadership Development enhanced the experience of commuter students within the Commuter Commons at USD. The purpose of my research was to identify how the Commuter Commons engaged with and retained student’s active participation throughout the academic year. Through survey responses, one-on-one interviews, and a small group discussion with current USD commuter students we were able to reimagine what support for this student group looks like. …

Espoused Versus Operationalized Organizational Values: A Case Study Of Values Integration, Erik Dees

Dissertations

At the start of the 21^st century, corporate America found itself confronted by a series of scandals about powerful business leaders unethically exploiting the system and their own organizations. Among the most familiar of these scandals is the one involving the former energy and commodities services corporation, Enron. Illegal accounting practices in that organization resulted both in the dissolution of that organization and in passage of the 2002 Sarbanes-Oxley Act, which placed greater demands on corporate accounting practices.

Enron’s maleficence deeply affected its more than 20,000 employees through job loss and the evaporation of retirement benefits. Enron leaders’ widely …

Fostering Sustainable Wellness Practices Through Programming For Residential Education Staff At The University Of San Diego, Edith Velasco

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study is to focus on supporting staff at the University of San Diego (USD). This includes resident assistants, community directors, and graduate students taking on the role of assistant community directors to develop resilience in the form of tangible tools and resources to provide recommendations for office policies and procedures to prevent burnout. The department of residential education (ResEd) is primarily student facing at the USD, so my goal was to focus on the residential life staff experience who directly manage communities of students residing in on-campus housing. I found residential life jobs have a high …

The Action Is Listening: Undergraduate Women Of Color & Sense Of Belonging At Usd, Mayzong Lee

M.A. in Higher Education Leadership: Action Research Projects

At the intersection of gender and race, women of color (WOC) often lack holistic support in navigating their undergraduate experience at the University of San Diego (USD). My purpose in this action research was to understand how Women of Color define, experience, and navigate their sense of academic, social, and cultural belonging at USD beyond the data. Consisting of three cycles, this research asked participants to define each sense of belonging followed by an individual interview to share how they have experienced their own definition of belonging at USD. The last cycle of this research was an opportunity for participants …

Fostering Acceptance And Visibility Within Latinx Student Organizations For Lgbtq+ Latinx-Identifying Students, Crystal Ibarra

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research is to increase the visibility of intersecting identities of LGBTQ+ Latinx students within Latinx student organizations at the University of San Diego. This visibility would signify acceptance within the organizations and student’s self-acceptance and personal development. My research questions are: How can I increase awareness of the intersecting Latinx and LGBTQ+ identities within Latinx student organizations? How can I better support student leaders to create safe and brave spaces for Latinx LGBTQ+-identifying students?

The outcome of the research was that the culture of Latinx student organizations shifted to acknowledge the lived experiences of intersecting LGBTQ+ …

Undocumented Students At The University Of San Diego: Using Testimonios As A Theoretical Framework To Understand Their Meaning-Making Process, Isela Reyes

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this research was to understand how undergraduate undocumented students navigate the University of San Diego. My research questions are: How can I understand the meaning making process of undocumented students as they navigate the University of San Diego (USD)? How can I cooperate with undocumented students at USD to improve the support services for them? This research uses Kolb’s Learning Cycle and Testimonios to understand and engage with the participants as they navigate a predominantly white institution. The cycles include individual testimonios, and multi-testimonios to honor their immigration and undocumented identity. Students created an Ofrenda and a …

Expanding Consciousness Across Disruptions: Developmental Leadership Coaches Growing Together Through Action Inquiry, Ilaria Distefano

Dissertations

The planetary, societal, and personal challenges of our times call for the expansion of leaders’ consciousness. More comprehensive and integrated ways of making meaning of self and systems are required to navigate the current levels of complexity. Based on constructive-developmental theory, developmental leadership coaching supports leaders in this evolution.

The literature on developmental coaching converges on the relevance of the coach’s meaning-making to coaching outcomes and processes. The purpose of this study was to explore how seven developmental leadership coaches, including the researcher, could evolve their consciousness, capacities and skills using action inquiry. Seven meetings were held, and knowledge and …

Head Of School Retention In Independent Schools, Kevin Yaley

Dissertations

According to the National Association of Independent Schools (2020), independent schools across the country continue to experience an increasing number of head-of-school vacancies, both expected and unexpected. Save for the departures by heads who are retiring or obviously chasing greener pastures, the reasons why an increasing number of heads are departing at a disquieting rate are as enigmatic as the departures themselves.

As part of its governance responsibilities, the board has unconditional authority over the employment of the head, including, most especially, the ability to influence the retention of the head. Unfortunately, since these boards of trustees operate independently, there …

Leadership Development In Saudi Arabia’S Private Sector: A Mixed Methods Approach, Khaled Hanaky

Dissertations

There is currently a proliferation of business-focused leadership development programs in Saudi Arabia. These programs represent a reaction to the shortage of qualified leaders who can drive and sustain both recent and future advances introduced by Saudi Vision 2030, the national transformation program that is introducing social and economic reforms. Importantly, business leadership development has not been studied in this context of contemporary Saudi Arabia.

This study examined the state of Saudi leadership development programs by employing an explanatory sequential case study design that focused on a particular leadership development program. Through the use of surveys and participant interviews, results …

An Inferentially Robust Look At Two Competing Explanations For The Surge In Unauthorized Migration From Central America, Nick Santos

Dissertations

The last 8 years have seen a dramatic increase in the flow of Central American apprehensions by the U.S. Border Patrol. Explanations for this surge in apprehensions have been split between two leading hypotheses. Most academic scholars, immigrant advocates, progressive media outlets, and human rights organizations identify poverty and violence (the Poverty and Violence Hypothesis) in Central America as the primary triggers responsible. In contrast, while most government officials, conservative think tanks, and the agencies that work in the immigration and border enforcement realm admit poverty and violence may underlie some decisions to migrate, they instead blame lax U.S. immigration …

Understanding The Benefits Of Experiential Learning For Executive Leader Development: A Mixed Methods Approach, Bruce Loveless

Dissertations

This study sought to understand the benefits of using experiential learning methods (such as outdoor activities) for executive leader development from the perspective of senior corporate, government, and nonprofit leaders. Increasingly, executive development programs are embracing “learning by doing” by incorporating experiential activities. Although most programs are influenced by developmental psychology (such as stage theory), this study integrated perspectives from adult, transformative, and experiential learning with common practices in outdoor adventure education into a new conceptual framework for experiential leader development with four types of experiences: intrapersonal, interpersonal, managerial, and environmental. This study fills a gap in research literature regarding …

But What Can I Do? Engaging White Institutional Agents In Anti-Racist Reflection And Practice, Allie Ross

M.A. in Higher Education Leadership: Action Research Projects

College students continue to become more racially diverse. Despite this, some students of color do not achieve a sense of belonging on their campuses, and whites continue to be overrepresented as educators and administration in higher education. It is critical for white staff and faculty to examine their roles in upholding systemic racism in their institutions. This study investigated how white faculty and student affairs staff, including myself, engage in our own racial identity development and subsequently engage in anti-racist action in our professional roles. Recommendations are provided for how white educators can perform self-work to identify blind spots, how …