Asian Studies Commons^™

Customer Satisfaction Index Of Singapore: Executive Summary 2007, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Institute of Service Excellence at Singapore Management University was appointed by the Workforce Development Agency (WDA) to implement and maintain an annual benchmark for service related industries in Singapore. The 2007 Customer Satisfaction Index of Singapore (CSISG 2007) is based on data from a nationwide survey conducted between May 1 and July 23 2007. This survey was designed by the National Quality Research Center (NQRC) at the University of Michigan and modeled after the American Customer Satisfaction Index (ACSI).

Economic Growth And Women's Education In Malaysia And Thailand, Beth N. Simons

Honors Capstones

Capstone submitted as a graduate requirement for the BSU Honors Program.

E-Government Implementation: A Macro Analysis Of Singapore's E-Government Initiatives, Calvin M.L. Chan, Yi Meng Lau, Shan L. Pan

Research Collection School Of Computing and Information Systems

This paper offers a macro perspective of the various activities involved in the implementation of e-government through an interpretive analysis of the various e-government-related initiatives undertaken by the Singapore Government. The analysis lead to the identification of four main components in the implementation of e-government, namely (i) information content, (ii) ICT infrastructure, (iii) e-government infostructure, and (iv) e-government promotion. These four components were then conceptually integrated into the e-Government Implementation Framework. This paper suggests that this framework can either be used as a descriptive tool to organize and coordinate various e-government initiatives, or be used as a prescriptive structure to …

How Does Vietnam's Accession To The World Trade Organization Change The Spatial Incidence Of Poverty?, Tomoki Fujii, David Roland-Holst

Research Collection School Of Economics

Trade liberalization is good for growth, and growth is good for the poor. This argument is simple but powerful. It has served as the departure point for discussion of the link between trade and poverty among economists and policy-makers, regardless of whether and to what extent they buy this argument. Krueger (1998) considers the inefficiencies that import substitution strategy creates and argues that trade liberalization undertaken at a period of low or negative growth rates can normally lead to a period of higher growth rates. Bhagwati and Srinivasan (2002) emphasize the empirical evidence of China and India. That is, these …

On Their Best Behavior: Good Magazine On Contemporary China

China Beat Blog: Archive 2008-2012

The cover story for the May/June issue of Good Magazine, just hitting newsstands, is “Don’t Be Scared of China.” Living up to their moniker as “media for people who give a damn,” Good’s China issue encourages readers to learn more about China and embrace, not hate, in features like the tongue-in-cheek play on tabloid Us Weekly’s “Stars…They’re Just Like Us” photo spread that declares “They’re Just Like Us…They Like Hip Hop” and “They’re Just Like Us…They Go To Vegas.”

Though this approach at cultural exchange is well-intentioned, it continues a particularly egocentric understanding of China as a recipient of American …

James Miles On Media Coverage Of Tibet

China Beat Blog: Archive 2008-2012

James Miles of The Economist was in Tibet when the riots and protests started on March 14. China’s strict limitations on foreign journalists entering Tibet in the following days made Miles one of the few journalists who saw the riots firsthand. With all the attention being now paid to how the international media are covering the events in Tibet, we thought it would be interesting to find out how Miles felt about the questions he got upon returning from the field. Here’s how he answered us via email.

China Beat: Is there any question that you’ve been asked a lot …

Tibet 5: In The Third Week

China Beat Blog: Archive 2008-2012

With the crisis in Tibet entering its third week, we continue to sweep the web in search of interesting and/or informative pieces to bring to the attention of our readers. This fifth installment in the series is heavily devoted to retrospective works, which go back in time, either to detail what took place in Tibet in the past or explore historical analogies useful for thinking through the contemporary situation. Still, since the story continues to unfold and take surprising turns, we also include links to pieces that track very recent developments, both on the ground and in the debate over …

The Taelspin On Tibet: The Chinese Response To Foreign Media Coverage Of The 3.14 Unrest

China Beat Blog: Archive 2008-2012

Foreign media coverage of the demonstrations and riots in Lhasa, Qinghai,Sichuan, and Gansu two weeks ago has sparked a significant backlash here in China. State media continues to release increasingly shrill diatribes against Western media bias as Chinese netizens take to the internet with their own protests sparked by a general perception that coverage of the riots was purposely warped and skewed by anti-China forces in the West. (For a sampling in English, check out the back and forth on this forum hosted by that bastion of journalistic integrity and objectivity: The China Daily.) There’s a whole website devoted to …

Tibet Reading 4

China Beat Blog: Archive 2008-2012

The coverage and dialogue about the situation in Tibet has continued over the past days, evolving largely (in great part due to foreign media’s lack of access to Tibet and neighboring provinces where unrest has occurred) into a discussion on China’s media clampdown and the way the Tibet riots and subsequent protests are being read in China and abroad. Here are some of the apropos things we’ve been reading in recent days.

1. On Danwei.org, an intriguing short piece on YouTube videos, which asks if this might be “the world’s first international user generated propaganda war?”

2. When the crisis …

Coming Distractions: Wolf Totem, Nicole Barnes

China Beat Blog: Archive 2008-2012

In just a few days, famed translator Howard Goldblatt’s latest book, Wolf Totem, will be released to eager readers of Chinese literature in English translation. Having proven his mettle as translator of Xiao Hong’s angsty prose and Mo Yan’s morbidly lascivious novels, Goldblatt has now tried his hand at a certain piece of nostalgic drivel that leaked from the pen of Jiang Rong, a newly acclaimed novelist whose original work, Lang Tuteng, appeared in 2004 after more than 30 years of labor and immediately shot to the top of the bestseller lists, selling two million bookstore copies and countless more …

China Travel: Finding The "Real" China, Kate Merkel-Hess

China Beat Blog: Archive 2008-2012

I recently received two new travel books (of sorts) in my mailbox, one of which I wrote a few short bits for. Beijing Time by Michael Dutton, with Hsiu-ju Stacy Lo and Dong Dong Wu, (due out in May from Harvard University Press) andUrbanatomy: Shanghai 2008, edited by Nick Land (published by China Intercontinental Press in 2007) fall at opposite ends of a rather loosely envisioned “travel book” spectrum, but both promise an on-the-ground look at “new” China.

Beijing Time, by Goldsmiths, University of London Professor of Politics Michael Dutton and independent scholars Hsiu-ju Stacy Lo and Dong Dong Wu …

Tibet: Background On Current Events And Their History

China Beat Blog: Archive 2008-2012

A third installment of readings on Tibet.

1) This insightful piece on the economic roots of discontent in Tibet by Pankaj Mishra, an Indian intellectual who wrote an illuminating essay in the New Yorker last year about the impact of the new railroad through the Himalayas and recently was in China.

2) A careful day-to-day reconstruction of events, which highlight violence done by both sides on dramatic individual days such as March 14.

3) A fascinating look at the life and thought of the Dalai Lama by Pico Iyer, who has just published a book based on many years of …

It’S Still The Economy, Stupid

China Beat Blog: Archive 2008-2012

Ma Ying-jeou’s convincing victory in Taiwan’s presidential election shows that the politics of fear are no match for the politics of the pocketbook. While the sight of four KMT legislators trying to force their way into the DPP campaign headquarters raised the specter of a return to the dreaded days of the White Terror, a majority of voters seem to have been convinced by the slew of apologies that followed, and assumed that Ma’s victory would end eight years of government gridlock that had contributed to Taiwan’s economic slowdown. While Ma’s hesitancy to explain whether he had formally renounced his …

The Election In Taiwan: The View From And Implications For The United States, Yong Chen

China Beat Blog: Archive 2008-2012

As American attention is captivated by the war in Iraq and, more recently, our own upcoming national election, another important event is about to take place on the other side of the Pacific Ocean: the presidential election of Taiwan on March 21 (March 22 local time). This event is of great importance to the United States for a number of reasons. First, there is the economic significance of Taiwan, which has emerged in recent decades as an important player in the global economy, especially in the IT sector. For instance, over 90% of the world’s OEM notebook PCs comes out …

Tibet: Further Reading

China Beat Blog: Archive 2008-2012

A few days ago, we published a handful of links to websites providing good or unique coverage of events or history related to the situation in Tibet. Here are six more.

1) A very timely joint review of two new books (one by noted travel writer Pico Iyer) that place Tibetan history and the Dalai Lama’s life into perspective have just appeared on the Economist‘s website.

2) An interesting extended look at how the current unrest compares with and is linked to events of the 1950s and 1980s, written by an adviser to the Tibetan government in exile.

3) If …

In Case You Missed It: China Road, Maura Elizabeth Cunningham

China Beat Blog: Archive 2008-2012

So many authors and pundits today attempt to predict China’s future by looking at the numbers: GDP, population, military spending, trade surplus, environmental measurements. Taking any combination of these figures, it is easy to declare that China is either a rising superpower, destined for world domination, or a teetering giant, bound only for disaster. The fact that both perspectives can—and have—been argued indicates the complexity of China’s situation and the inability of statistics to predict much of anything.

Rob Gifford, former Beijing correspondent for National Public Radio, took a three thousand mile-long journey along China’s Route 312, from Shanghai to …

Information On The Tibet Situation

China Beat Blog: Archive 2008-2012

Many of us here at China Beat have been following very closely the story on the recent uprisings in Tibet and neighboring provinces. These are the sources we’ve been reading; if you have other recommendations for solid reporting and commentary on this developing situation, please post them in the comments section.

1. James Miles (Beijing bureau chief for the Economist and the author of The Legacy of Tiananmen: China in Disarray, on China in the aftermath of 1989) is apparently the only Western journalist who is or was in Lhasa. He’s published good reports like this one on the Economist‘s …

Blogging From The China Book Festivals

China Beat Blog: Archive 2008-2012

For the past week, all over China, writers have been bumping into each other at hotel check-ins, or at breakfast, in taxi queues. They have waved/hugged/air kissed, and asked: “Are you doing Beijing? Shanghai? Suzhou? Chengdu? Hong Kong….?” (In terms of one-upmanship a simple ‘yes’ to each can’t be beaten.)

Who’d have thought it? Book festivals – originally the cultural preserve of western cities – are popping up in several of China’s big urban centers. With one major difference, of course – they are run and largely attended by a rapidly growing population of expatriates. Much of the content is …

I Know, It’S Only Rock’N’Roll (But They Don’T Like It)

China Beat Blog: Archive 2008-2012

This posting about the politics of pop concerts in Shanghai is mostly about an American duo (Jan and Dean), whose hits included “Surf City,” and the hard-to-categorize Icelandic songstress Bjork, who last week made headlines anddrew the ire of the Chinese state by saying the words “Tibet, Tibet” after performing a song called “Declare Independence” (on the heels of which, there wasapparent tinkering with Harry Connick Jr.’s song list at a recent performance). It still seemed right, though, to give the piece a title adapted from a song by a famous British band. Why? Because the Rolling Stones, like Bjork …

This Day: March 8, International Women’S Day, Kate Merkel-Hess

China Beat Blog: Archive 2008-2012

In the wake of World War I, a spirit of international cooperation emerged. Its manifestations, such as the founding of the League of Nations, confirmed the late-nineteenth century notion that participation in the global community required national identity (in place of the local identities that historians have shown were most important in empires; rarely did regular people identify themselves as imperial subjects but rather by village or region). Educated elites in China expressed devotion to this new internationalism by reiterating to their countrymen the importance of awareness of international events, as well as by domesticating international holidays such as Arbor …

Making (Up) History

China Beat Blog: Archive 2008-2012

A few weeks ago, Kate Merkel-Hess posted a list here at China Beat of her nominations for five Chinese historical events that should get more attention. In response, Charles Hayford has written a piece at Frog In a Well about five historical events that didn’t happen. Hayford’s piece not only proposes a few likely turns of history that didn’t happen, but also debunks a few popular historical assumptions that never were.

Democracy Or Bust: Why Our Knowledge About What The Chinese Lack Is Really No Knowledge At All

China Beat Blog: Archive 2008-2012

An NPR report yesterday on the opening of a new session of the National People’s Congress in Beijing began with a disparaging comment to the effect that China is still a long way from democracy. As a statement of fact, this is no doubt both true and lamentable. As an attempt to convey useful knowledge to American listeners about China’s current situation, however, it seems to me nearly useless. Like many such statements, it is based on an implicit comparison between the Chinese political system and Western-style democracy. And like many such implicit comparisons, it falls victim to a particularly …

Tuesday Taelspin: From The Beijing Airport To The Palace Of Milk

China Beat Blog: Archive 2008-2012

In preparation for the Olympics, Beijing last week unveiled the long-anticipated Terminal 3, the mammoth new edition to the Beijing Airport. The Telegraph’sRichard Spencer blogs on his recent flight, one of the first to use the new terminal.

If you do find yourself passing through an airport in the PRC mind your in-flight reading material, as journalist Tim Johnson of China Rises found out when the customs agents at the Lhasa airport took issue with one of his recent purchasesfrom a Kathmandu bookstore.

Controlling books at an airport is one thing, managing a famously eccentric pop star is another. Songstress …

Trauma And Memory – 228 In Taiwan Today

China Beat Blog: Archive 2008-2012

This past Thursday, Taiwan commemorated the 61st anniversary of the February 28 Incident (hereafter referred to as 228), an uprising against KMT authoritarian rule initially sparked by the beating of a female vendor in Taipei for selling untaxed cigarettes. During the ensuing military crackdown, tens of thousands of Taiwan’s elite were arrested, tortured, and murdered, with the violence lasting into the spring of 1947 and helping usher in the era known as the White Terror (白色恐怖).

The untold suffering of 228 has led to decades of division in Taiwan society, because while the conflict’s victims included both Taiwanese and Mainlanders, …

Liquidity Distribution In The Limit Order Book On The Stock Exchange Of Thailand, Nuttawat Visaltanachoti, Charlie Charoenwong, David K. Ding

Research Collection Lee Kong Chian School Of Business

The liquidity distribution, or the shape of the limit order book, influences trading behavior and choice of order submission by public liquidity suppliers. The present study seeks to discover whether liquidity providers are concerned about being picked off by informed traders, and whether they are less willing to supply liquidity at the market or demand higher price spreads. The results show that liquidity at the market is a small portion of total liquidity, and that firm size, minimum tick size, volatility, and trading volume play significant roles in determining the liquidity distribution within an order book.

Change And Continuity In Japanese Corporate Governance, Toru Yoshikawa, Jean Mcguire

Research Collection Lee Kong Chian School Of Business

Previous studies on Japanese corporate governance were largely based on the agency theory framework, and can be seen as attempts to understand the unique monitoring mechanisms in the Japanese context. This paper briefly reviews prior research and then discusses the recent changes in the environment that have been affecting Japanese corporate governance. Our central argument is that there is both change and continuity in Japanese Corporate Governance. We also present emerging research from an institutional theory perspective. In this line of research, corporate governance is treated as part of a nation’s institutional framework and hence, researchers need to understand unique …

Investment Patterns In Singapore's Central Provident Fund System, Benedict S. K. Koh, Olivia S. Mitchell, Toto Tanuwidjaja, Joelle Fong

Research Collection Lee Kong Chian School Of Business

Rising elderly life expectancies imply the need to accumulate sufficient savings for retirement. This paper investigates the role of recent changes in the investment menu of the Singaporean Central Provident Fund (CPF) system. Our research explores the investment patterns of CPF participants and articulates their implications for policymakers. We find that most investors use their money for housing purchase and default the remainder to the CPF investment pool. The bulk of non-housing saving sits in bank accounts paying a low return. A fraction of workers does elect outside investment products, with high-income earners and males taking more risk than low-income …

On Changes In Rural China: The Rise Of Agrarian Capitalism And Dissolution Of The Peasantry In Contemporary China, Forrest Zhang, John A. Donaldson

Research Collection School of Social Sciences

For decades, Mr. Hong and his family have toiled the ground of Dounan Village, an area of Yunnan Province that became well-known throughout China for the quality of its fresh vegetables. While Hong and his neighbors have, since the early 1980s, concentrated on the small plot of land that the state allocated to them, in recent years, Dounan village has begun producing vegetables in large enough scale to market to distant, wealthy coastal areas, bringing new-found prosperity to the area. After gaining experience producing vegetables both on the plot that the government allocated to his family, and on his neighbors’ …

Benjamin Read On Homeowners’ Protests In Shanghai

China Beat Blog: Archive 2008-2012

A lot has been written about a rise in the number of protests in China – particularly mass demonstrations and those by farmers and villagers who face government land seizures. (Historian Charles Hayford wrote an interesting essayabout the terminology journalists use to describe different classes of people in China.)

But protests from the middle class in China are also garnering increased attention from the American press. The latest protest, a January “stroll” by homeowners in Shanghai who disagreed with an extension of the city’s famous Maglev train, have been described as “the strongest sign yet of rising resentment among China’s …

In Case You Missed It: Vermeer’S Hat, David Porter

China Beat Blog: Archive 2008-2012

Have you ever suspected that all this recent talk about China and globalization might be just a little belated? China historian Timothy Brook, author of the award-winning Confusions of Pleasure, reminds us in a new book that global commercial and cultural exchanges were already profoundly shaping the lives and world views of Europeans 350 years ago.

Vermeer’s Hat: The Seventeenth Century and the Dawn of the Global World (Bloomsbury, 2007) offers an eye-opening and eminently readable account of how the ever-expanding circulation of goods and people from several continents began flattening the world several centuries before NAFTA and Wal-mart.

The …