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Full-Text Articles in Counseling

Rehabilitation Counseling Perceptions And Psychosocial Stressors Of Arab-Immigrant Caregivers Of Children With Autism Spectrum Disorder, Maram Alfulayyih Jan 2021

Rehabilitation Counseling Perceptions And Psychosocial Stressors Of Arab-Immigrant Caregivers Of Children With Autism Spectrum Disorder, Maram Alfulayyih

Theses and Dissertations--Early Childhood, Special Education, and Counselor Education

This research study provides important insights on the psychosocial stressors faced by U.S. Arab immigrants when raising a child with ASD, their perceptions of rehabilitation counseling, and the implications of rehabilitation counseling practice based on gender, age, education, and race. More specifically, this study has provided a detailed literature review as well as new insights into the challenges faced by the caregivers and recommendations that rehabilitation counselors should consider when helping these families overcome psychosocial issues and adjust to their circumstances. Using the DASS-21 questionnaire and a multi-factor analysis, it has identified specific groups of caregivers that may need help …


A Case Study To Explore The Perception Of A Woman Participant In Drug Court Of A Community-Based Arts Program On Substance Use Recovery Outcomes, Catherine L. Troop Jan 2021

A Case Study To Explore The Perception Of A Woman Participant In Drug Court Of A Community-Based Arts Program On Substance Use Recovery Outcomes, Catherine L. Troop

Theses and Dissertations--Early Childhood, Special Education, and Counselor Education

Addiction to drugs is a complex, chronic, and multi-faceted disease that often involves cycles of relapse and remission. The lifetime prevalence of alcohol and drug use disorders in women in the United States is 19.5 percent and 7.1 percent, respectively (McHugh, Wigderson, & Greenfield, 2014) yet there is a significant dearth of efficacious substance abuse treatment services tailored specifically to women. In addition, literature suggests that the third aspect of Bandura’s Social Cognitive theory (self-efficacy) potentially plays a significant role in abstinence of drug use. The role of art interventions on recovery outcomes for a woman enrolled in the Franklin …


The Relationship Between Stress And Quality Of Life In People With Multiple Sclerosis: The Mediating Role Of Resilience, Byung Jin Kim Jan 2021

The Relationship Between Stress And Quality Of Life In People With Multiple Sclerosis: The Mediating Role Of Resilience, Byung Jin Kim

Theses and Dissertations--Early Childhood, Special Education, and Counselor Education

Multiple sclerosis (MS) is a chronic disease of the central nervous system encompassing the brain, spinal cord, and optic nerve, in which the patient’s immune system attacks healthy cells and tissues. Due to the unpredictable characteristics of the disease, MS can lead to an unusually high level of stress and may negatively impact the individual’s QoL. Resilience is a psychological structure that shows positive coping and adaptive ability from difficult or stressful situations. Resilience also indicates a buffering effect on the stressors of individuals with disabilities and serves to protect psychological health and function from disability. The purpose of this …


What Does It Mean To Be White: Investigating White Culture, White Privilege And Allyship Through The Lens Of Aspiring White Allies, Brett Kirkpatrick Jan 2020

What Does It Mean To Be White: Investigating White Culture, White Privilege And Allyship Through The Lens Of Aspiring White Allies, Brett Kirkpatrick

Theses and Dissertations--Educational, School, and Counseling Psychology

In 2017, prominent counseling psychologists stressed the need to make Whiteness and allyship a focus of future research. In particular, they noted that a comprehensive definition of what it means to be White was missing from the extant literature within counseling psychology. Using interpretative phenomenological analysis (IPA), the present study recruited 10 White individuals, who self-identified as an ally, and asked them to describe how they experienced being White and an ally in their everyday lives. Findings revealed that White culture and White privilege have components that are visible and invisible to White individuals. The more visible component of White …


Fix Society, Please: Three Papers On The Mental Health Treatment, Social Support Resources, And Suicidology Of Transgender And Gender Diverse Adults, Annie Snow Jan 2020

Fix Society, Please: Three Papers On The Mental Health Treatment, Social Support Resources, And Suicidology Of Transgender And Gender Diverse Adults, Annie Snow

Theses and Dissertations--Social Work

Despite their frequent utilization of mental health resources, transgender and gender diverse (TGD) adults are more likely than their cisgender counterparts to attempt suicide. While this phenomenon may inspire a myriad of explanations, the present dissertation is interested in two exploratory ideas: namely, that 1) mental health professionals may be failing their TGD clients, and 2) traditional mental health paradigms may be myopically inadequate. Paper 1 addresses the first issue by considering TGD experiences of active discrimination by mental health professionals. In addition to investigating the prevalence of abuse, this paper analyzes how intersectionality of oppression plays a role in …


Beyond Telling: A Phenomenology Of Adoptive Parents' Adoption Communication Openness With Early Adolescents, Jane D. Samuel Jan 2019

Beyond Telling: A Phenomenology Of Adoptive Parents' Adoption Communication Openness With Early Adolescents, Jane D. Samuel

Theses and Dissertations--Family Sciences

Despite calls for increased Adoption Communication Openness (ACO) within the adoptive family, research indicates that families still struggle to accomplish the recommended elements and levels of openness. What could be holding families back from this key process? Three focus groups comprised of 17 adoptive parents of early adolescents (aged 10-14) who were age 0-2 at the time of placement were thematically coded. This inductive analysis revealed the complexity rooted in being —sometimes successfully and sometimes not—communicatively open. Four key themes emerged painting a vivid and rich picture of: a) the breadth and depth of this experience; b) the work entailed; …


Desistance From Crime Of Serious Juvenile Offenders: Examining The Social And Individual Differences, Lisa Dunkley Jan 2018

Desistance From Crime Of Serious Juvenile Offenders: Examining The Social And Individual Differences, Lisa Dunkley

Theses and Dissertations--Early Childhood, Special Education, and Counselor Education

There is an overrepresentation of youths with disabilities in the juvenile justice system. As a result, each year thousands of juvenile offenders despite of the seriousness of the crimes committed, are released from incarceration with the hopes of living a successful life in society. Despite progressive research on identifying factors associated with desistance, it is still unclear what factors contribute to desistance for serious juvenile offenders and especially those with disabilities. The current study investigated the individual differences (e.g., moral disengagement, motivation to succeed and impulse control) and social factors (e.g., employment, education and maternal warmth) that are important in …


Using The International Classification Of Functioning, Disability, And Health To Predict Participation In Adults With Parkinson’S Disease: The Role Of Positive Psychological Capital, Brad Wayne Mcdaniels Jan 2018

Using The International Classification Of Functioning, Disability, And Health To Predict Participation In Adults With Parkinson’S Disease: The Role Of Positive Psychological Capital, Brad Wayne Mcdaniels

Theses and Dissertations--Early Childhood, Special Education, and Counselor Education

Participation is generally considered the ultimate rehabilitation outcome and, for individuals with progressive illnesses, elucidating the factors that impact participation is critical. Parkinson’s disease (PD) is a chronic degenerative, neurological condition affecting nearly 1 million people in the United States, making PD the second most prevalent neurodegenerative disorder. PD has a profound negative effect on functioning and activity, but limited literature exists assessing the relationship between PD and community participation. The purpose of this study was to use the World Health Organization (WHO) International Classification of Functioning, Disability, and Health (ICF) as a framework for explaining how PD affects participation. …


“Dad, Do You Want To Play With Me?” The Impact Of Fathers Who Make Time For Play, Michael S. Sitton Jan 2018

“Dad, Do You Want To Play With Me?” The Impact Of Fathers Who Make Time For Play, Michael S. Sitton

Theses and Dissertations--Family Sciences

With an increase in the pace of life in the United States, there comes a recognition of the importance of prioritizing time, especially for fathers. Of the two-thirds of children who live with their father, only a percentage of them have fathers who report regular play time with their children. However, literature in the field does not explain specifically whether or not this play between father and child influences the child’s later risk taking behaviors in high school. Using data from the 2003 Fragile Families and Child Wellbeing Study (FFCWS), waves 3, 4, and 6, this quantitative study sought to …


The Association Between Smartphone Use And Emotional Intelligence On Romantic Relationship Satisfaction Among Young Adults, Ellen Kaiser Jan 2018

The Association Between Smartphone Use And Emotional Intelligence On Romantic Relationship Satisfaction Among Young Adults, Ellen Kaiser

Theses and Dissertations--Family Sciences

This study bridges the gap in the literature about the association between smartphone use and emotional intelligence on romantic relationship satisfaction. A sample of 161 undergraduate students between the ages of 18 and 26 at the University of Kentucky were recruited to complete an online survey about their smartphone usage, emotional intelligence, and romantic relationship satisfaction. Associations between smartphone usage and emotional intelligence, smartphone usage and romantic relationship satisfaction, and emotional intelligence and romantic relationship satisfaction were found. Specifically, productive smartphone usage was found to be positively associated with romantic relationship satisfaction, while problem smartphone usage was found to be …


The Effect Of A Single-Session Group Songwriting Intervention On Grief Processing In Hospice Clinicians, Melissa Deaton Jan 2018

The Effect Of A Single-Session Group Songwriting Intervention On Grief Processing In Hospice Clinicians, Melissa Deaton

Theses and Dissertations--Music

The purpose of this study was to determine the effect of a single-session group music therapy songwriting session on grief processing in hospice clinicians. The study design was quasi-experimental. Participants were cluster randomized into a control group and a treatment group. The researcher led a 50-minute songwriting session focused on sharing and processing experiences of grief-related stress and burnout in hospice work. Grief processing was measured using a self-report survey for n=25. Overall differences between control and treatment groups were not found to be statistically significant. Significant differences were also not found in treatment score differences for type of …


Workplace Bullying In Kuwait, Hamad A. Alaslawi Jan 2017

Workplace Bullying In Kuwait, Hamad A. Alaslawi

Theses and Dissertations--Social Work

Workplace bullying (WPB) is a pervasive problem in contemporary society, inflicting detrimental repercussions upon employees, employers, and organizations alike. It affects the physical, psychological, and financial wellbeing not only of its victims, but also their families, their communities, and society as a whole.

Research into this phenomenon has evolved significantly over the past two decades. While related to the physically violent phenomenon of schoolyard bullying, WPB is primarily a psychological phenomenon, manifesting as abusive power in workplace relationships, rather than as interpersonal conflict. Bullying at work comes in many forms, has many faces, and occurs in many places. It ranges …


Extended Family Relationships: How They Impact The Mental Health Of Young Adults, Kayla Jansen Jan 2017

Extended Family Relationships: How They Impact The Mental Health Of Young Adults, Kayla Jansen

Theses and Dissertations--Family Sciences

This study bridges the gap in literature about the impact of extended family relationships on young adult depression and self-esteem. A sample of 304 undergraduate students between the ages of 18 and 21 at the University of Kentucky was recruited to complete an online survey about their immediate and extended family relationships and their mental health. The largest predictor of self-esteem and depression in early young adults is perceived social support from the family of origin, which is also moderately correlated with perceived support from extended family members. This indicates that extended family support collaborates with family of origin support …


Analyzing Songs Used For Lyric Analysis With Mental Health Consumers Using Linguistic Inquiry And Word Count (Liwc) Software, Ashley M. Miller Jan 2017

Analyzing Songs Used For Lyric Analysis With Mental Health Consumers Using Linguistic Inquiry And Word Count (Liwc) Software, Ashley M. Miller

Theses and Dissertations--Music

Lyric analysis is one of the most commonly used music therapy interventions with the mental health population, yet there is a gap in the research literature regarding song selection. The primary purpose of this study was to determine distinguishing linguistic characteristics of song lyrics most commonly used for lyric analysis with mental health consumers, as measured by LIWC2015 software. A secondary purpose was to provide an updated song list resource for music therapists and music therapy students working with the mental health population. The researcher emailed a survey to 6,757 board-certified music therapists, 316 of whom completed the survey. Respondents …


Correlates Of Sexual-Risk Behaviors Among Young Black Msm: Implications For Clinic-Based Counseling Programs, Richard A. Crosby, Leandro Mena, Janelle M. Ricks Nov 2016

Correlates Of Sexual-Risk Behaviors Among Young Black Msm: Implications For Clinic-Based Counseling Programs, Richard A. Crosby, Leandro Mena, Janelle M. Ricks

Health, Behavior & Society Faculty Publications

This study applied an 8-item index of recent sexual-risk behaviors to young Black men who have sex with men (YBMSM) and evaluated the distribution for normality. The distribution was tested for associations with possible antecedents of sexual risk. YBMSM (N = 600), aged 16–29 years, were recruited from a sexually transmitted infection clinic, located in the southern US. Men completed an extensive audio computer-assisted self-interview. Thirteen possible antecedents of sexual risk, as assessed by the index, were selected for analyses. The 8-item index formed a normal distribution with a mean of 4.77 (SD = 1.77). In adjusted analyses, not …


Characteristics And Ethics Of E-Therapy Websites With Marriage And Family Therapists, Zuzana Gassova Jan 2016

Characteristics And Ethics Of E-Therapy Websites With Marriage And Family Therapists, Zuzana Gassova

Theses and Dissertations--Family Sciences

The current survey of 83 e-therapy websites with marriage and family therapists examined what consumers seeking online therapy or therapy over the phone might find on the Internet. The study explored how e-therapy websites characterize their services and comply with the ethical guidelines of the American Association for Marriage and Family Therapy. Furthermore, differences in compliance with ethical guidelines among the three types of the websites (individual practice websites, group practice websites, and independent contractor websites) were analyzed. Results indicated that a majority of the websites lack information regarding several major areas (e.g., crisis resources, terms of service, procedures to …


A Formative Evaluation Of A Smartphone Application For Couples: The Affectionate Gesture Planner, Patrick Robert Bortz Jan 2016

A Formative Evaluation Of A Smartphone Application For Couples: The Affectionate Gesture Planner, Patrick Robert Bortz

Theses and Dissertations--Family Sciences

The Affectionate Gesture Planner (AGP) is a smartphone application (i.e., “app”) that aims to increase relationship satisfaction for couples in long-term relationships by prompting couples to complete loving acts for each other on a daily basis. The AGP app is informed by concepts from social exchange theory and the investment model (Rusbult, 1983), which predict that increasing the mutual exchange of beneficial investments to the relationship improves the quality and stability of the relationship. The present study is a formative evaluation on the prototype of the AGP app. Based on participant feedback, the AGP app will be improved prior to …


How Therapists Use And Choose Mindfulness To Treat Trauma, Jessica M. King Jan 2016

How Therapists Use And Choose Mindfulness To Treat Trauma, Jessica M. King

Theses and Dissertations--Family Sciences

This qualitative study used the phenomenological method to examine how therapists use mindfulness therapies and interventions to address trauma-salient issues with their clients. Specifically, it explored therapists’ use of and choices about mindfulness-based treatments when addressing post-traumatic stress symptoms, and trauma-relevant emotion dysregulation and attachment injury. Informants were associate and fully-licensed local therapists, recruited using convenience sampling and snowball sampling by word-of-mouth referrals. Data was collected by semi-structured interviewing. Interview data was analyzed with Moustakas’ (1994) recommended procedures for analysis of phenomenological data. Results, Discussion, Limitations and Suggestions for Future Research are described at the end.


The Perceptions, Knowledge, Benefits And Barriers Of Hispanics Regarding The Dietary Guidelines For Americans, Luisyana De Amor Gamboa Jan 2015

The Perceptions, Knowledge, Benefits And Barriers Of Hispanics Regarding The Dietary Guidelines For Americans, Luisyana De Amor Gamboa

Theses and Dissertations--Nutrition and Food Systems

Background: Hispanics are the largest minority group in the U.S. and by the year 2060 the number of Hispanics is projected to double. They are disproportionately affected by obesity and chronic diseases which translate into decreased quality of life, loss of work opportunities and perceptions of injustice for the Hispanic population. The Dietary Guidelines (DG) provide information to help Americans make healthy food and physical activity choices and if followed can be a means of reducing the health disparity gap. However, culturally relevant recommendations specific to Hispanics’ health and nutritional habits are often lacking. The purpose of this study was …


Fruit And Vegetable Consumption Of Division I Collegiate Football And Volleyball Players Pre- And Post-Deregulation Of Snacks By The Ncaa, Emily Ludwig Jan 2015

Fruit And Vegetable Consumption Of Division I Collegiate Football And Volleyball Players Pre- And Post-Deregulation Of Snacks By The Ncaa, Emily Ludwig

Theses and Dissertations--Nutrition and Food Systems

The deregulation of snacks by the National Collegiate Athletic Association (NCAA) permits institutions to provide enhanced snacks incidental to participation. Athletes may now have the opportunity to improve their diet quality. The purpose of this research was to assess the consumption of fruits and vegetables as well as body composition of Division I collegiate athletes. The sample included 19 American football players and 8 volleyball players. Paired t-tests were performed to compare fruit intake, vegetable intake, and body fat percentage pre- and post-deregulation of snacks. Linear regression models were used to determine correlations between change in fruit intake and change …


Female Adolescent’S Experience Of Their Therapist Crying In Therapy, Kassidy Pendleton Jan 2015

Female Adolescent’S Experience Of Their Therapist Crying In Therapy, Kassidy Pendleton

Theses and Dissertations--Family Sciences

Therapist self-disclosure is an important topic and the literature explains that how a therapist responds to their client can greatly impact the treatment process and therapeutic alliance. One of the ways that therapists respond to their clients is through crying. Although there have been studies that conclude that the majority of therapists do in fact cry in therapy, no studies have tried to understand how this response is perceived by clients. This qualitative study aims to understand the client’s perspective and how therapists’ crying affects the treatment process and therapeutic alliance. The informants in this study were adolescent females who …


Adult Adoptee Coping And Resolution Of Adoption Related Ambiguous Losses, Katherine H. Jury Jan 2015

Adult Adoptee Coping And Resolution Of Adoption Related Ambiguous Losses, Katherine H. Jury

Theses and Dissertations--Family Sciences

Ambiguous loss refers to a loss that is unknown or undefined, making it difficult to cope with and resolve. Using a life course perspective that asserts that humans have agency to affect change in their own lives, this study focuses on an adoptee’s perceived ability to enact change in the situation surrounding the ambiguous loss that they may have experienced as a result of their adoption. Life course perspective also incorporates the concept of life trajectories, which explain how an early life experience can affect an individual over the course of his or her life. This study describes the essence …


Exploring The Therapeutic Alliance With Adolescents And Their Caregivers: A Qualitative Approach, Jillian M. Hawks Jan 2015

Exploring The Therapeutic Alliance With Adolescents And Their Caregivers: A Qualitative Approach, Jillian M. Hawks

Theses and Dissertations--Family Sciences

The therapeutic alliance is largely recognized as an important component of the therapeutic process. For clients of all ages, the therapeutic alliance has been associated with positive outcomes and increased engagement in therapy (Bachelor, 2013; Bhola, & Kapur, 2013; Liber et al., 2010). However, very few studies have explored the complex process of fostering the therapeutic alliance with adolescent clients, while also maintaining a positive therapeutic relationship with the adolescent’s caregivers. The present study attempted to fill the gap in the literature through qualitatively exploring therapists’ perspectives of the therapeutic alliance with adolescents and their caregivers.

In order to discover …


Practice Patterns Of Equine Assisted Psychotherapists, Haley Gresham Jan 2014

Practice Patterns Of Equine Assisted Psychotherapists, Haley Gresham

Theses and Dissertations--Family Sciences

Modeled after Doherty & Simmons’ (1996) study on the practice patterns of marriage and family therapists, this project explored similar questions about equine assisted/facilitated psychotherapists who are members of two main certification organizations, EAGALA and PATH Intl. An Internet survey distributed to equine assisted/facilitated practitioners across the country explored demographic information of the clinician, their clients, and their typical work setting. Equine assisted/facilitated psychotherapy is a growing field and gaining an understanding of the current position of the field allows for growth in areas that are currently underdeveloped within this sector of the mental health field.


Awareness Of Privilege And Oppression Scale-2: Construction And Initial Validation, Michael J. Mcclellan Jan 2014

Awareness Of Privilege And Oppression Scale-2: Construction And Initial Validation, Michael J. Mcclellan

Theses and Dissertations--Educational, School, and Counseling Psychology

The purpose of this study was to revise the Awareness of Privilege and Oppression Scale (Montross, 2003) and to improve upon the psychometric properties of the original instrument. The APOS-2 is a diversity training outcome measure that is designed to measure the social justice-related construct awareness of privilege and oppression. I retained 26 items from the original APOS (Montross, 2003) and utilized an expert focus group to generate new test items for the APOS-2. Feedback from an expert rater group was solicited and then incorporated into the APOS-2 to help reduce the number of items, improve item content, and evaluate …


The Mindfully Attached Therapist: Factors That Predict And Prevent The Development Of Compassion Fatigue, Stephanie E. Armes Jan 2014

The Mindfully Attached Therapist: Factors That Predict And Prevent The Development Of Compassion Fatigue, Stephanie E. Armes

Theses and Dissertations--Family Sciences

Characterized as a loss of empathy, compassion fatigue is experienced by many in the helping professions. Also known as secondary traumatic stress, compassion fatigue occurs when those in the helping professions experience trauma through interacting with the traumatic experiences of the people they are helping. Previous literature has found the development of compassion fatigue to be inevitable due to the amount of empathy those professionals must utilize on a daily basis. Mindfulness practices, such as Mindfulness Based Cognitive Therapy (MBCT) and Mindfulness Based Stress Reduction (MBSR) have been found to be a helpful learning tool for those in the helping …


Social And Psychological Factors Related To The Career Exploration Process Of Young Adults, Joanne N. Hellmann Jan 2014

Social And Psychological Factors Related To The Career Exploration Process Of Young Adults, Joanne N. Hellmann

Theses and Dissertations--Family Sciences

This study examined social and psychological factors influencing the career exploration process of young adults. The predictor variables of this study were parental attachment, peer attachment, and self-efficacy; the outcome variables were environmental/occupational exploration, self-exploration, and career indecision. Data for this study were collected using various measures that were compiled into one survey hosted on Qualtrics. Results indicated that secure maternal attachment predicted secure peer attachment and high self-efficacy in young adults. Greater peer attachment was negatively correlated with environmental exploration. A higher level of self-efficacy was positively correlated with environmental exploration and negatively correlated with career indecision. These results …


A Guy Walks Into A Bar...: Exploring Clients' Preferences For Humor And Ratings Of Therapy Sessions, Courtney E. Sonntag Jan 2014

A Guy Walks Into A Bar...: Exploring Clients' Preferences For Humor And Ratings Of Therapy Sessions, Courtney E. Sonntag

Theses and Dissertations--Family Sciences

Humor has been identified as an important factor in the establishment of relationships. This study explores the use of humor in mental health therapy and how clients’ preferences for humor impact an evaluation of the therapy session. Forty-eight individuals currently receiving mental health therapy were examined along with the use of three forms of humor: positive, negative, and instrumental. There was a significant relationship between a preference for negative humor and session evaluation scores in which the more negative humor preferred, the lower the session ratings. Although not significant, other trends were noted between self-enhancing humor and session depth, aggressive …


Sex And Gender Identity: A New Perspective For College Student Development, Steven Ray Wise Jan 2014

Sex And Gender Identity: A New Perspective For College Student Development, Steven Ray Wise

Theses and Dissertations--Educational Policy Studies and Evaluation

One of the goals of college student development professionals is to help undergraduate students develop a meaningful sense of personal identity. Early in the history of the profession, practitioners borrowed freely from related fields such as sociology and psychology to guide their practice, but beginning around the 1960s, scholars began in earnest to develop their own unique body of literature. In this work I examine the development of that scholarly work as it relates to identity development—specifically the evolution of understanding around the issues of sex and gender identity development.

Beginning with William Perry, whose work has impacted so many …


Predictors Of The Change In The Expression Of Emotional Support Within An Online Breast Cancer Support Group: A Longitudinal Study, Woohyun Yoo, Ming-Yuan Chih, Min-Woo Kwon, Junghwan Yang, Eunji Cho, Bryan Mclaughlin, Kang Namkoong, Dhavan V. Shah, David H. Gustafson Jan 2013

Predictors Of The Change In The Expression Of Emotional Support Within An Online Breast Cancer Support Group: A Longitudinal Study, Woohyun Yoo, Ming-Yuan Chih, Min-Woo Kwon, Junghwan Yang, Eunji Cho, Bryan Mclaughlin, Kang Namkoong, Dhavan V. Shah, David H. Gustafson

Community & Leadership Development Faculty Publications

OBJECTIVES: To explore how the expression of emotional support in an online breast cancer support group changes over time, and what factors predict this pattern of change.

METHODS: We conducted growth curve modeling with data collected from 192 participants in an online breast cancer support group within the Comprehensive Health Enhancement Support System (CHESS) during a 24-week intervention period.

RESULTS: Individual expression of emotional support tends to increase over time for the first 12 weeks of the intervention, but then decrease slightly with time after that. In addition, we found that age, living situation, comfort level with computer and the …