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Articles 271 - 300 of 392

Full-Text Articles in Social Media

Prediction Of Venues In Foursquare Using Flipped Topic Models, Wen Haw Chong, Bing Tian Dai, Ee Peng Lim Mar 2015

Prediction Of Venues In Foursquare Using Flipped Topic Models, Wen Haw Chong, Bing Tian Dai, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Foursquare is a highly popular location-based social platform, where users indicate their presence at venues via check-ins and/or provide venue-related tips. On Foursquare, we explore Latent Dirichlet Allocation (LDA) topic models for venue prediction: predict venues that a user is likely to visit, given his history of other visited venues. However we depart from prior works which regard the users as documents and their visited venues as terms. Instead we ‘flip’ LDA models such that we regard venues as documents that attract users, which are now the terms. Flipping is simple and requires no changes to the LDA mechanism. Yet …

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Use Of A High-Value Social Audience Index For Target Audience Identification On Twitter, Siaw Ling Lo, David Cornforth, Raymond. Chiong Feb 2015

Use Of A High-Value Social Audience Index For Target Audience Identification On Twitter, Siaw Ling Lo, David Cornforth, Raymond. Chiong

Research Collection School Of Computing and Information Systems

With the large and growing user base of social media, it is not an easy feat to identify potential customers for business. This is mainly due to the challenge of extracting commercially viable contents from the vast amount of free-form conversations. In this paper, we analyse the Twitter content of an account owner and its list of followers through various text mining methods and segment the list of followers via an index. We have termed this index as the High-Value Social Audience (HVSA) index. This HVSA index enables a company or organisation to devise their marketing and engagement plan according …

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Review Synthesis For Micro-Review Summarization, Thanh-Son Nguyen, Hady W. Lauw, Panayiotis Tsaparas Feb 2015

Review Synthesis For Micro-Review Summarization, Thanh-Son Nguyen, Hady W. Lauw, Panayiotis Tsaparas

Research Collection School Of Computing and Information Systems

Micro-reviews is a new type of user-generated content arising from the prevalence of mobile devices and social media in the past few years. Micro-reviews are bite-size reviews (usually under 200 characters), commonly posted on social media or check-in services, using a mobile device. They capture the immediate reaction of users, and they are rich in information, concise, and to the point. However, the abundance of micro-reviews, and their telegraphic nature make it increasingly difficult to go through them and extract the useful information, especially on a mobile device. In this paper, we address the problem of summarizing the micro-reviews of …

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Parody Social Media Accounts: Influence And Impact On Organizations During Crisis, Sarah Wan, Regina Koh, Andrew Ong, Augustine Pang Jan 2015

Parody Social Media Accounts: Influence And Impact On Organizations During Crisis, Sarah Wan, Regina Koh, Andrew Ong, Augustine Pang

Research Collection Lee Kong Chian School Of Business

With the uptake of the use of social media, the communication field has seen a rise in a new phenomenon: parody social media accounts. Through study of five such accounts, this paper shows how parody social media accounts can arise from a crisis or paracrisis, which is “a publicly visible crisis threat” that is triggered online (Coombs & Holladay, 2012, p. 409). The study also examines the behavior of these accounts and how they enforce negative perceptions and impede an organization's efforts and initiatives. Using the social-mediated crisis communication model as its theoretical lens, this study seeks to examine parody …

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Why Does Everybody Hate Me? Balance, Status, And Homophily: The Triumvirate Of Signed Tie Formation, Janice Yap, Nicholas Harrigan Jan 2015

Why Does Everybody Hate Me? Balance, Status, And Homophily: The Triumvirate Of Signed Tie Formation, Janice Yap, Nicholas Harrigan

Research Collection School of Social Sciences

Despite being one of the foundational theories of signed (positive/negative) tie formation, the evidence for balance theory is far from conclusive. A recent promising alternative is status theory, but a theoretical and explanatory gap still remains, with a dearth of theories and evidence. We put forward and test eight separate theories of signed tie formation on two face-to-face networks of friendship and esteem of 282 students. We use dimension reduction (factor analysis) on the results tables comparing the predictions of these eight theories for 50 ERGM parameters with our estimated models. We find three main paradigms explain the majority of …

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Community Discovery From Social Media By Low-Rank Matrix Recovery, Jinfeng Zhuang, Mei Tao, Steven C. H. Hoi, Xian-Sheng Hua, Yongdong Zhang Jan 2015

Community Discovery From Social Media By Low-Rank Matrix Recovery, Jinfeng Zhuang, Mei Tao, Steven C. H. Hoi, Xian-Sheng Hua, Yongdong Zhang

Research Collection School Of Computing and Information Systems

The pervasive usage and reach of social media have attracted a surge of attention in the multimedia research community. Community discovery from social media has therefore become an important yet challenging issue. However, due to the subjective generating process, the explicitly observed communities (e.g., group-user and user-user relationship) are often noisy and incomplete in nature. This paper presents a novel approach to discovering communities from social media, including the group membership and user friend structure, by exploring a low-rank matrix recovery technique. In particular, we take Flickr as one exemplary social media platform. We first model the observed indicator matrix …

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Extracting Interest Tags From Twitter User Biographies, Ying Ding, Jing Jiang Dec 2014

Extracting Interest Tags From Twitter User Biographies, Ying Ding, Jing Jiang

Research Collection School Of Computing and Information Systems

Twitter, one of the most popular social media platforms, has been studied from different angles. One of the important sources of information in Twitter is users’ biographies, which are short self-introductions written by users in free form. Biographies often describe users’ background and interests. However, to the best of our knowledge, there has not been much work trying to extract information from Twitter biographies. In this work, we study how to extract information revealing users’ personal interests from Twitter biographies. A sequential labeling model is trained with automatically constructed labeled data. The popular patterns expressing user interests are extracted and …

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Data Preparation For Social Network Mining And Analysis, Yazhe Wang Dec 2014

Data Preparation For Social Network Mining And Analysis, Yazhe Wang

Dissertations and Theses Collection (Open Access)

This dissertation studies the problem of preparing good-quality social network data for data analysis and mining. Modern online social networks such as Twitter, Facebook, and LinkedIn have rapidly grown in popularity. The consequent availability of a wealth of social network data provides an unprecedented opportunity for data analysis and mining researchers to determine useful and actionable information in a wide variety of fields such as social sciences, marketing, management, and security. However, raw social network data are vast, noisy, distributed, and sensitive in nature, which challenge data mining and analysis tasks in storage, efficiency, accuracy, etc. Many mining algorithms cannot …

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Issues Of Social Data Analytics With A New Method For Sentiment Analysis Of Social Media Data, Zhaoxia Wang, Victor J. C. Tong, David Chan Dec 2014

Issues Of Social Data Analytics With A New Method For Sentiment Analysis Of Social Media Data, Zhaoxia Wang, Victor J. C. Tong, David Chan

Research Collection School of Social Sciences

Social media data consists of feedback, critiques and other comments that are posted online by internet users. Collectively, these comments may reflect sentiments that are sometimes not captured in traditional data collection methods such as administering a survey questionnaire. Thus, social media data offers a rich source of information, which can be adequately analyzed and understood. In this paper, we survey the extant research literature on sentiment analysis and discuss various limitations of the existing analytical methods. A major limitation in the large majority of existing research is the exclusive focus on social media data in the English language. There …

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Anomaly Detection Through Enhanced Sentiment Analysis On Social Media Data, Zhaoxia Wang, Victor Joo, Chuan Tong, Xin Xin, Hoong Chor Chin Dec 2014

Anomaly Detection Through Enhanced Sentiment Analysis On Social Media Data, Zhaoxia Wang, Victor Joo, Chuan Tong, Xin Xin, Hoong Chor Chin

Research Collection School Of Computing and Information Systems

Anomaly detection in sentiment analysis refers to detecting abnormal opinions, sentiment patterns or special temporal aspects of such patterns in a collection of data. The anomalies detected may be due to sudden sentiment changes hidden in large amounts of text. If these anomalies are undetected or poorly managed, the consequences may be severe, e.g. A business whose customers reveal negative sentiments and will no longer support the establishment. Social media platforms, such as Twitter, provide a vast source of information, which includes user feedback, opinion and information on most issues. Many organizations also leverage social media platforms to publish information …

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Emotional Disclosure On Social Networking Sites: The Role Of Network Structure And Psychological Needs, Han Lin, William Tov, Lin Qiu Nov 2014

Emotional Disclosure On Social Networking Sites: The Role Of Network Structure And Psychological Needs, Han Lin, William Tov, Lin Qiu

Research Collection School of Social Sciences

We conducted three studies to understand how online emotional disclosure is influenced by social network structure on Facebook. Results showed that emotional disclosure was associated with both the density and size of users’ personal networks. Facebook users with denser networks disclosed more positive and negative emotions, and the relation between network density and emotional disclosure was mediated by stronger need for emotional expression. Facebook users with larger networks on Facebook disclosed more positive emotions, and the relation between network size and emotional disclosure was mediated by a stronger need for impression management. Our study extends past research by revealing the …

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Identifying The High-Value Social Audience From Twitter Through Text-Mining Methods, Siaw Ling Lo, David Cornforth, Raymond Chiong Nov 2014

Identifying The High-Value Social Audience From Twitter Through Text-Mining Methods, Siaw Ling Lo, David Cornforth, Raymond Chiong

Research Collection School Of Computing and Information Systems

Doing business on social media has become a common practice for many companies these days. While the contents shared on Twitter and Facebook offer plenty of opportunities to uncover business insights, it remains a challenge to sift through the huge amount of social media data and identify the potential social audience who is highly likely to be interested in a particular company. In this paper, we analyze the Twitter content of an account owner and its list of followers through various text mining methods, which include fuzzy keyword matching, statistical topic modeling and machine learning approaches. We use tweets of …

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On Joint Modeling Of Topical Communities And Personal Interest In Microblogs, Tuan-Anh Hoang, Ee Peng Lim Nov 2014

On Joint Modeling Of Topical Communities And Personal Interest In Microblogs, Tuan-Anh Hoang, Ee Peng Lim

Research Collection School Of Computing and Information Systems

In this paper, we propose the Topical Communities and Personal Interest (TCPI) model for simultaneously modeling topics, topical communities, and users’ topical interests in microblogging data. TCPI considers different topical communities while differentiating users’ personal topical interests from those of topical communities, and learning the dependence of each user on the affiliated communities to generate content. This makes TCPI different from existing models that either do not consider the existence of multiple topical communities, or do not differentiate between personal and community’s topical interests. Our experiments on two Twitter datasets show that TCPI can effectively mine the representative topics for …

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Entity Linking On Microblogs With Spatial And Temporal Signals, Yuan Fang, Ming-Wei Chang Oct 2014

Entity Linking On Microblogs With Spatial And Temporal Signals, Yuan Fang, Ming-Wei Chang

Research Collection School Of Computing and Information Systems

Microblogs present an excellent opportunity for monitoring and analyzing world happenings. Given that words are often ambiguous, entity linking becomes a crucial step towards understanding microblogs. In this paper, we re-examine the problem of entity linking on microblogs. We first observe that spatiotemporal (i.e., spatial and temporal) signals play a key role, but they are not utilized in existing approaches. Thus, we propose a novel entity linking framework that incorporates spatiotemporal signals through a weakly supervised process. Using entity annotations1 on real-world data, our experiments show that the spatiotemporal model improves F1 by more than 10 points over existing systems. …

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Interestingness-Driven Diffussion Process Summarization In Dynamic Networks, Qiang Qu, Siyuan Liu, Christian Jensen, Feida Zhu, Christos Faloutsos Sep 2014

Interestingness-Driven Diffussion Process Summarization In Dynamic Networks, Qiang Qu, Siyuan Liu, Christian Jensen, Feida Zhu, Christos Faloutsos

Research Collection School Of Computing and Information Systems

The widespread use of social networks enables the rapid diffusion of information, e.g., news, among users in very large communities. It is a substantial challenge to be able to observe and understand such diffusion processes, which may be modeled as networks that are both large and dynamic. A key tool in this regard is data summarization. However, few existing studies aim to summarize graphs/networks for dynamics. Dynamic networks raise new challenges not found in static settings, including time sensitivity and the needs for online interestingness evaluation and summary traceability, which render existing techniques inapplicable. We study the topic of dynamic …

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Sharing Political News: The Balancing Act Of Intimacy And Socialization In Selective Exposure, Jisun An, Daniele Quercia, Meeyoung Cha, Krishna Gummadi, Jon Crowcroft Sep 2014

Sharing Political News: The Balancing Act Of Intimacy And Socialization In Selective Exposure, Jisun An, Daniele Quercia, Meeyoung Cha, Krishna Gummadi, Jon Crowcroft

Research Collection School Of Computing and Information Systems

One might think that, compared to traditional media, social media sites allow people to choose more freely what to read and what to share, especially for politically oriented news. However, reading and sharing habits originate from deeply ingrained behaviors that might be hard to change. To test the extent to which this is true, we propose a Political News Sharing (PoNS) model that holistically captures four key aspects of social psychology: gratification, selective exposure, socialization, and trust & intimacy. Using real instances of political news sharing in Twitter, we study the predictive power of these features. As one might expect, …

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An Exploratory Study On Software Microblogger Behaviors, Yuan Tian, David Lo Sep 2014

An Exploratory Study On Software Microblogger Behaviors, Yuan Tian, David Lo

Research Collection School Of Computing and Information Systems

Microblogging services are growing rapidly in the recent years. Twitter, one of the most popular microblogging sites, has gained more than 500 millions users. Thousands of developers are also using Twitter to communicate with one another and microblog about software-related topics such as programming languages, code libraries, etc. Understanding the behaviors of software microbloggers is one of the needed first steps toward building automated tools to encourage software microblogging activities and harness software microblogging to improve various software engineering activities. In this paper, we investigate the behaviors of software microbloggers in terms of their microblogging frequency, generated contents, and interactions …

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A Study Of Age Gaps Between Online Friends, Lizi Liao, Jing Jiang, Ee Peng Lim, Heyan Huang Sep 2014

A Study Of Age Gaps Between Online Friends, Lizi Liao, Jing Jiang, Ee Peng Lim, Heyan Huang

Research Collection School Of Computing and Information Systems

User attribute extraction on social media has gain considerable attention, while existing methods are mostly supervised which suffer great diffi- culty in insufficient gold standard data. In this paper, we validate a strong hypothesis based on homophily and adapt it to ensure the certainty of user attribute we extracted via weakly supervised propagation. Homophily, the theory which states that people who are similar tend to become friends, has been well studied in the setting of online social networks. When we focus on age attribute, based on this theory, online friends tend to have similar age. In this work, we take …

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Clear: A Real-Time Online Observatory For Bursty And Viral Events, Runquan Xie, Feida Zhu, Hui Ma, Wei Xie, Chen Lin Sep 2014

Clear: A Real-Time Online Observatory For Bursty And Viral Events, Runquan Xie, Feida Zhu, Hui Ma, Wei Xie, Chen Lin

Research Collection School Of Computing and Information Systems

We describe our demonstration of CLEar (Clairaudient Ear), a real-time online platform for detecting, monitoring, summarizing, contextualizing and visualizing bursty and viral events, those triggering a sudden surge of public interest and going viral on micro-blogging platforms. This task is challenging for existing methods as they either use complicated topic models to analyze topics in a off-line manner or define temporal structure of fixed granularity on the data stream for online topic learning, leaving them hardly scalable for real-time stream like that of Twitter. In this demonstration of CLEar, we present a three-stage system: First, we show …

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Opinion Mining Of Sociopolitical Comments From Social Media, Swapna Gottipati Aug 2014

Opinion Mining Of Sociopolitical Comments From Social Media, Swapna Gottipati

Dissertations and Theses Collection (Open Access)

Opinions are central to almost all human activities by influencing greatly the decision making process. In this thesis, we present the problems of mining issues, extracting entities and suggestive opinions towards the entities, detecting thoughtful comments, and extracting stances and ideological expressions from online comments in the sociopolitical domain. This study is essential for opinion mining applications that are beneficial for policy makers, government sectors and social organizations. Much work has been done to try to uncover consumer sentiments from online comments to help businesses improve their products and services. However, sociopolitical opinion mining poses new challenges due to complex …

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On Macro And Micro Exploration Of Hashtag Diffusion In Twitter, Yazhe Wang, Baihua Zheng Aug 2014

On Macro And Micro Exploration Of Hashtag Diffusion In Twitter, Yazhe Wang, Baihua Zheng

Research Collection School Of Computing and Information Systems

This exploratory work studies hashtag diffusion in Twitter. The analysis is conducted from two aspects. From the macro perspective, we study general properties of hashtag diffusion, and classify hashtags into three main classes based on their temporal dynamics referred as 'single spike', 'multi-spikes', and 'fluctuation', and find that each of these classes has some unique characteristics. From the micro perspective, we investigate individual diffusion.We adopt Edelman's 'topology of influence' theory to identify four type of users with different influence levels in diffusion based on their dynamic retweet behaviors. The results of our study are useful for gaining more insights of …

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Generating Supplementary Travel Guides From Social Media, Liu Yang, Jing Jiang, Lifu Huang, Minghui Qiu, Lizi Liao Aug 2014

Generating Supplementary Travel Guides From Social Media, Liu Yang, Jing Jiang, Lifu Huang, Minghui Qiu, Lizi Liao

Research Collection School Of Computing and Information Systems

In this paper we study how to summarize travel-related information in forum threads to generate supplementary travel guides. Such summaries presumably can provide additional and more up-to-date information to tourists. Existing multi-document summarization methods have limitations for this task because (1) they do not generate structured summaries but travel guides usually follow a certain template, and (2) they do not put emphasis on named entities but travel guides often recommend points of interest to travelers. To overcome these limitations, we propose to use a latent variable model to align forum threads with the section structure of well-written travel guides. The …

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Impact Of Social Media On Power Relations Of Korean Health Activism, Kyu Jin Shim Jul 2014

Impact Of Social Media On Power Relations Of Korean Health Activism, Kyu Jin Shim

Research Collection Lee Kong Chian School Of Business

This case study explores how the Korea Leukemia Patient Group (KLPG) uses social media in its internal communication strategy and how that empowers its relationship with external counterparts. The findings of this study indicate that the local health NGO’s communication strategy is changing in response to the increased effectiveness and impact of social media. With the use of social media like Twitter, the KLPG can construct an issue-based advocacy group quickly and effectively. Consequently, more legitimacy and representativeness through collected support from general publics has further empowered the KLPG. Yet, the sustainability component in the relationships built through social media …

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Influences Of Influential Users: An Empirical Study Of Music Social Network, Jing Ren, Zhiyong Cheng, Jialie Shen, Feida Zhu Jul 2014

Influences Of Influential Users: An Empirical Study Of Music Social Network, Jing Ren, Zhiyong Cheng, Jialie Shen, Feida Zhu

Research Collection School Of Computing and Information Systems

Influential user can play a crucial role in online social networks. This paper documents an empirical study aiming at exploring the effects of influential users in the context of music social network. To achieve this goal, music diffusion graph is developed to model how information propagates over network. We also propose a heuristic method to measure users' influences. Using the real data from Last. fm, our empirical test demonstrates key effects of influential users and reveals limitations of existing influence identification/characterization schemes.

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On Predicting Religion Labels In Microblogging Networks, Minh Thap Nguyen, Ee Peng Lim Jul 2014

On Predicting Religion Labels In Microblogging Networks, Minh Thap Nguyen, Ee Peng Lim

Research Collection School Of Computing and Information Systems

Religious belief plays an important role in how people behave, influencing how they form preferences, interpret events around them, and develop relationships with others. Traditionally, the religion labels of user population are obtained by conducting a large scale census study. Such an approach is both high cost and time consuming. In this paper, we study the problem of predicting users' religion labels using their microblogging data. We formulate religion label prediction as a classification task, and identify content, structure and aggregate features considering their self and social variants for representing a user. We introduce the notion of representative user to …

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Predicting The Popularity Of Web 2.0 Items Based On User Comments, Xiangnan He, Ming Gao, Min-Yen Kan, Yiqun Liu, Kazunari Sugiyama Jul 2014

Predicting The Popularity Of Web 2.0 Items Based On User Comments, Xiangnan He, Ming Gao, Min-Yen Kan, Yiqun Liu, Kazunari Sugiyama

Research Collection School Of Computing and Information Systems

In the current Web 2.0 era, the popularity of Web resources fluctuates ephemerally, based on trends and social interest. As a result, content-based relevance signals are insufficient to meet users' constantly evolving information needs in searching for Web 2.0 items. Incorporating future popularity into ranking is one way to counter this. However, predicting popularity as a third party (as in the case of general search engines) is difficult in practice, due to their limited access to item view histories. To enable popularity prediction externally without excessive crawling, we propose an alternative solution by leveraging user comments, which are more accessible …

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Lifetime Lexical Variation In Social Media, Lizi Liao, Jing Jiang, Ying Ding, Heyan Huang, Ee Peng Lim Jul 2014

Lifetime Lexical Variation In Social Media, Lizi Liao, Jing Jiang, Ying Ding, Heyan Huang, Ee Peng Lim

Research Collection School Of Computing and Information Systems

As the rapid growth of online social media attracts a large number of Internet users, the large volume of content generated by these users also provides us with an opportunity to study the lexical variation of people of different ages. In this paper, we present a latent variable model that jointly models the lexical content of tweets and Twitter users’ ages. Our model inherently assumes that a topic has not only a word distribution but also an age distribution. We propose a Gibbs-EM algorithm to perform inference on our model. Empirical evaluation shows that our model can learn meaningful age-specific …

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Parasocial Relationship Via Reality Tv And Social Media: Its Implications For Celebrity Endorsement, Siyoung Chung, Hichang Cho Jun 2014

Parasocial Relationship Via Reality Tv And Social Media: Its Implications For Celebrity Endorsement, Siyoung Chung, Hichang Cho

Research Collection Lee Kong Chian School Of Business

The purpose of this study was to explore the ways in which audiences build parasocial relationships with media characters via reality TV and social media, and its implications for celebrity endorsement and purchase intentions. Using an online survey, this study collected 401 responses from the Korean Wave fans in Singapore. The results showed that reality TV viewing and SNS use to interact with media characters were positively associated with parasocial relationships between media characters and viewers. Parasocial relationships, in turn, were positively associated with the viewers’ perception of endorser and brand credibility, and purchase intention of the brand endorsed by …

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Online Community Transition Detection, Biying Tan, Feida Zhu, Qiang Qu, Siyuan Liu Jun 2014

Online Community Transition Detection, Biying Tan, Feida Zhu, Qiang Qu, Siyuan Liu

Research Collection School Of Computing and Information Systems

Mining user behavior patterns in social networks is of great importance in user behavior analysis, targeted marketing, churn prediction and other applications. However, less effort has been made to study the evolution of user behavior in social communities. In particular, users join and leave communities over time. How to automatically detect the online community transitions of individual users is a research problem of immense practical value yet with great technical challenges. In this paper, we propose an algorithm based on the Minimum Description Length (MDL) principle to trace the evolution of community transition of individual users, adaptive to the noisy …

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Socio-Physical Analytics: Challenges & Opportunities, Archan Misra, Kasthuri Jayarajah, Shriguru Nayak, Philips Kokoh Prasetyo, Ee-Peng Lim Jun 2014

Socio-Physical Analytics: Challenges & Opportunities, Archan Misra, Kasthuri Jayarajah, Shriguru Nayak, Philips Kokoh Prasetyo, Ee-Peng Lim

Research Collection School Of Computing and Information Systems

In this paper, we argue for expanded research into an area called Socio-Physical Analytics, that focuses on combining the behavioral insight gained from mobile-sensing based monitoring of physical behavior with the inter-personal relationships and preferences deduced from online social networks. We highlight some of the research challenges in combining these heterogeneous data sources and then describe some examples of our ongoing work (based on real-world data being collected at SMU) that illustrate two aspects of socio-physical analytics: (a) how additional demographic and online analytics based attributes can potentially provide better insights into the preferences and behaviors of individuals or groups …

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