Social Media Commons^™

Do Online Reviews Affect Product Sales? The Role Of Reviewer Characteristics And Temporal Effects, Nan Hu, Ling Liu, Jennifer Zhang

Research Collection School Of Computing and Information Systems

Online product reviews provided by consumers who previously purchased products have become a major information source for consumers and marketers regarding product quality. This study extends previous research by conducting a more compelling test of the effect of online reviews on sales. In particular, we consider both quantitative and qualitative aspects of online reviews, such as reviewer quality, reviewer exposure, product coverage, and temporal effects. Using transaction cost economics and uncertainty reduction theories, this study adopts a portfolio approach to assess the effectiveness of the online review market. We show that consumers understand the value difference between favorable news and …

An Inventory Of Maine's Telecommunications System, Maine State Planning Office

Maine Collection

An Inventory of Maine's Telecommunications System

Prepared for the Maine State Planning Office by Joseph M. Chaisson and Valerie Lamont of the Telecommunications Research Program at Westbrook College in Portland, Maine. July, 1985.

"The Primary purpose of this report is to provide information for Governor Brennan's Task Force on Telecommunications. The inventory also can be widely used as a reference by persons and organizations concerned with providing telecommunications services in Maine."

Contents: Introduction / Local Telephone Service / Mobile Telephone Service / Digital Termination Service / Cable Television / Paging Systems / Intra-State (Intra-LATA) Public Services / Intra-State (Intra-LATA) Private …