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Articles 91 - 120 of 220
Full-Text Articles in Social Media
Harnessing Twitter To Support Serendipitous Learning Of Developers, Abhabhisheksh Sharma, Yuan Tian, Agus Sulistya, David Lo, Aiko Yamashita
Harnessing Twitter To Support Serendipitous Learning Of Developers, Abhabhisheksh Sharma, Yuan Tian, Agus Sulistya, David Lo, Aiko Yamashita
Research Collection School Of Computing and Information Systems
Developers often rely on various online resources, such as blogs, to keep themselves up-to-date with the fast pace at which software technologies are evolving. Singer et al. found that developers tend to use channels such as Twitter to keep themselves updated and support learning, often in an undirected or serendipitous way, coming across things that they may not apply presently, but which should be helpful in supporting their developer activities in future. However, identifying relevant and useful articles among the millions of pieces of information shared on Twitter is a non-trivial task. In this work to support serendipitous discovery of …
Infodemiology For Syndromic Surveillance Of Dengue And Typhoid Fever In The Philippines, Ma. Regina Justina E. Estuar, Kennedy E. Espina
Infodemiology For Syndromic Surveillance Of Dengue And Typhoid Fever In The Philippines, Ma. Regina Justina E. Estuar, Kennedy E. Espina
Department of Information Systems & Computer Science Faculty Publications
Finding determinants of disease outbreaks before its occurrence is necessary in reducing its impact in populations. The supposed advantage of obtaining information brought by automated systems fall short because of the inability to access real-time data as well as interoperate fragmented systems, leading to longer transfer and processing of data. As such, this study presents the use of realtime latent data from social media, particularly from Twitter, to complement existing disease surveillance efforts. By being able to classify infodemiological (health-related) tweets, this study is able to produce a range of possible disease incidences of Dengue and Typhoid Fever within the …
Viewed By Too Many Or Viewed Too Little: Using Information Dissemination For Audience Segmentation, Bernard J. Jansen, Soon-Gyu Jung, Joni Salminen, Jisun An, Haewoon Kwak
Viewed By Too Many Or Viewed Too Little: Using Information Dissemination For Audience Segmentation, Bernard J. Jansen, Soon-Gyu Jung, Joni Salminen, Jisun An, Haewoon Kwak
Research Collection School Of Computing and Information Systems
The identification of meaningful audience segments, such as groups of users, consumers, readers, audience, etc., has important applicability in a variety of domains, including for content publishing. In this research, we seek to develop a technique for determining both information dissemination and information discrimination of online content in order to isolate audience segments. The benefits of the technique include identification of the most impactful content for analysis. With 4,320 online videos from a major news organization, a set of audience attributes, and more than 58 million interactions from hundreds of thousands of users, we isolate the key pieces of content …
From Footprint To Evidence: An Exploratory Study Of Mining Social Data For Credit Scoring, Guangming Guo, Feida Zhu, Enhong Chen, Qi Liu, Le Wu, Chu Guan
From Footprint To Evidence: An Exploratory Study Of Mining Social Data For Credit Scoring, Guangming Guo, Feida Zhu, Enhong Chen, Qi Liu, Le Wu, Chu Guan
Research Collection School Of Computing and Information Systems
With the booming popularity of online social networks like Twitter and Weibo, online user footprints are accumulating rapidly on the social web. Simultaneously, the question of how to leverage the large-scale user-generated social media data for personal credit scoring comes into the sight of both researchers and practitioners. It has also become a topic of great importance and growing interest in the P2P lending industry. However, compared with traditional financial data, heterogeneous social data presents both opportunities and challenges for personal credit scoring. In this article, we seek a deep understanding of how to learn users’ credit labels from social …
Efficient Online Summarization Of Large-Scale Dynamic Networks, Qiang Qu, Siyuan Liu, Feida Zhu, Christian S. Jensen
Efficient Online Summarization Of Large-Scale Dynamic Networks, Qiang Qu, Siyuan Liu, Feida Zhu, Christian S. Jensen
Research Collection School Of Computing and Information Systems
Information diffusion in social networks is often characterized by huge participating communities and viral cascades of high dynamicity. To observe, summarize, and understand the evolution of dynamic diffusion processes in an informative and insightful way is a challenge of high practical value. However, few existing studies aim to summarize networks for interesting dynamic patterns. Dynamic networks raise new challenges not found in static settings, including time sensitivity, online interestingness evaluation, and summary traceability, which render existing techniques inadequate. We propose dynamic network summarization to summarize dynamic networks with millions of nodes by only capturing the few most interesting nodes or …
Media Reinvented, Geoff Tan
Media Reinvented, Geoff Tan
Asian Management Insights
The brave new world of digital media.
On Profiling Bots In Social Media, Richard J. Oentaryo, Arinto Murdopo, Philips K. Prasetyo, Ee Peng Lim
On Profiling Bots In Social Media, Richard J. Oentaryo, Arinto Murdopo, Philips K. Prasetyo, Ee Peng Lim
Research Collection School Of Computing and Information Systems
The popularity of social media platforms such as Twitter has led to the proliferation of automated bots, creating both opportunities and challenges in information dissemination, user engagements, and quality of services. Past works on profiling bots had been focused largely on malicious bots, with the assumption that these bots should be removed. In this work, however, we find many bots that are benign, and propose a new, broader categorization of bots based on their behaviors. This includes broadcast, consumption, and spam bots. To facilitate comprehensive analyses of bots and how they compare to human accounts, we develop a systematic profiling …
Spiteful, One-Off, And Kind: Predicting Customer Feedback Behavior On Twitter, Agus Sulistya, Abhishek Sharma, David Lo
Spiteful, One-Off, And Kind: Predicting Customer Feedback Behavior On Twitter, Agus Sulistya, Abhishek Sharma, David Lo
Research Collection School Of Computing and Information Systems
Social media provides a convenient way for customers to express their feedback to companies. Identifying different types of customers based on their feedback behavior can help companies to maintain their customers. In this paper, we use a machine learning approach to predict a customer’s feedback behavior based on her first feedback tweet. First, we identify a few categories of customers based on their feedback frequency and the sentiment of the feedback. We identify three main categories: spiteful, one-off, and kind. Next, we build a model to predict the category of a customer given her first feedback. We use profile and …
Tracking Virality And Susceptibility In Social Media, Tuan Anh Hoang, Ee-Peng Lim
Tracking Virality And Susceptibility In Social Media, Tuan Anh Hoang, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
In social media, the magnitude of information propagation hinges on the virality and susceptibility of users spreading and receiving the information respectively, as well as the virality of information items. These users' and items' behavioral factors evolve dynamically at the same time interacting with one another. Previous works however measure the factors statically and independently in a restricted case: each user has only a single adoption on each item, and/or users' exposure to items are observable. In this work, we investigate the inter-relationship among the factors and users' multiple adoptions on items to propose both new static and temporal models …
Detecting Community Pacemakers Of Burst Topic In Twitter, Guozhong Dong, Wu Yang, Feida Zhu, Wei Wang
Detecting Community Pacemakers Of Burst Topic In Twitter, Guozhong Dong, Wu Yang, Feida Zhu, Wei Wang
Research Collection School Of Computing and Information Systems
Twitter has become one of largest social networks for users to broad-cast burst topics. Influential users usually have a large number of followers and play an important role in the diffusion of burst topic. There have been many studies on how to detect influential users. However, traditional influential users detection approaches have largely ignored influential users in user community. In this paper, we investigate the problem of detecting community pacemakers. Community pacemakers are defined as the influential users that promote early diffusion in the user community of burst topic. To solve this problem, we present DCPBT, a framework that can …
Efficient Community Maintenance For Dynamic Social Networks, Hongchao Qin, Ye Yuan, Feida Zhu, Guoren Wang
Efficient Community Maintenance For Dynamic Social Networks, Hongchao Qin, Ye Yuan, Feida Zhu, Guoren Wang
Research Collection School Of Computing and Information Systems
Community detection plays an important role in a wide range of research topics for social networks including personalized recommendation services and information dissemination. The highly dynamic nature of social platforms, and accordingly the constant updates to the underlying network, all present a serious challenge for efficient maintenance of the identified communities. How to avoid computing from scratch the whole community detection result in face of every update, which constitutes small changes more often than not. To solve this problem, we propose a novel and efficient algorithm to maintain the communities in dynamic social networks by identifying and updating only those …
Microblogging Content Propagation Modeling Using Topic-Specific Behavioral Factors, Tuan Anh Hoang, Ee-Peng Lim
Microblogging Content Propagation Modeling Using Topic-Specific Behavioral Factors, Tuan Anh Hoang, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
When a microblogging user adopts some content propagated to her, we can attribute that to three behavioral factors, namely, topic virality, user virality, and user susceptibility. Topic virality measures the degree to which a topic attracts propagations by users. User virality and susceptibility refer to the ability of a user to propagate content to other users, and the propensity of a user adopting content propagated to her, respectively. In this paper, we study the problem of mining these behavioral factors specific to topics from microblogging content propagation data. We first construct a three dimensional tensor for representing the propagation instances. …
Profiling Social Media Users With Selective Self-Disclosure Behavior, Wei Gong
Profiling Social Media Users With Selective Self-Disclosure Behavior, Wei Gong
Dissertations and Theses Collection
Social media has become a popular platform for millions of users to share activities and thoughts. Many applications are now tapping on social media to disseminate information (e.g., news), to promote products (e.g., advertisements), to manage customer relationship (e.g., customer feedback), and to source for investment (e.g., crowdfunding). Many of these applications require user profile knowledge to select the target social media users or to personalize messages to users. Social media user profiling is a task of constructing user profiles such as demographical labels, interests, and opinions, etc., using social media data. Among the social media user profiling research works, …
Latent Semantic Indexing In The Discovery Of Cyber-Bullying In Online Text, Jacob L. Bigelow
Latent Semantic Indexing In The Discovery Of Cyber-Bullying In Online Text, Jacob L. Bigelow
Computer Science Summer Fellows
The rise in the use of social media and particularly the rise of adolescent use has led to a new means of bullying. Cyber-bullying has proven consequential to youth internet users causing a need for a response. In order to effectively stop this problem we need a verified method of detecting cyber-bullying in online text; we aim to find that method. For this project we look at thirteen thousand labeled posts from Formspring and create a bank of words used in the posts. First the posts are cleaned up by taking out punctuation, normalizing emoticons, and removing high and low …
Detection Of Cyberbullying In Sms Messaging, Bryan W. Bradley
Detection Of Cyberbullying In Sms Messaging, Bryan W. Bradley
Computer Science Summer Fellows
Cyberbullying is a type of bullying that uses technology such as cell phones to harass or malign another person. To detect acts of cyberbullying, we are developing an algorithm that will detect cyberbullying in SMS (text) messages. Over 80,000 text messages have been collected by software installed on cell phones carried by participants in our study. This paper describes the development of the algorithm to detect cyberbullying messages, using the cell phone data collected previously. The algorithm works by first separating the messages into conversations in an automated way. The algorithm then analyzes the conversations and scores the severity and …
Can Instagram Posts Help Characterize Urban Micro-Events?, Kasthuri Jayarajah, Archan Misra
Can Instagram Posts Help Characterize Urban Micro-Events?, Kasthuri Jayarajah, Archan Misra
Research Collection School Of Computing and Information Systems
Social media content, from platforms such as Twitter and Foursquare, has enabled an exciting new field of social sensing, where participatory content generated by users has been used to identify unexpected emerging or trending events. In contrast to such text-based channels, we focus on image-sharing social applications (specifically Instagram), and investigate how such urban social sensing can leverage upon the additional multi-modal, multimedia content. Given the significantly higher fraction of geotagged content on Instagram, we aim to use such channels to go beyond identification of long-lived events (e.g., a marathon) to achieve finer-grained characterization of multiple micro-events (e.g., a person …
User Behavior Mining In Microblogging, Tuan Anh Hoang
User Behavior Mining In Microblogging, Tuan Anh Hoang
Dissertations and Theses Collection (Open Access)
This dissertation addresses the modeling of factors concerning microblogging users' content and behavior. We focus on two sets of factors. The first set includes behavioral factors of users and content items driving content propagation in microblogging. The second set consists of latent topics and communities of users as the users are engaged in content generation and behavior adoptions. These two sets of factors are extremely important in many applications, e.g., network monitoring and recommender systems. In the first part of this dissertation, we identify user virality, user susceptibility, and content virality as three behavioral factors that affect users' behaviors in …
Collective Rumor Correction On The Death Hoax Of A Political Figure In Social Media, Alton Y. K. Chua, Sin-Mei Cheah, Dion Hoe-Lian Goh, Ee-Peng Lim
Collective Rumor Correction On The Death Hoax Of A Political Figure In Social Media, Alton Y. K. Chua, Sin-Mei Cheah, Dion Hoe-Lian Goh, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
Conversations on social media networks that discuss a crisis incident as it unfolds have become a norm in recent years. Left to its own devices, such conversations could quickly degenerate into rumor mills. Little research has thus far examined the correction of rumors on social media. Using the third person effect as a theoretical underpinning, we developed a model of collective rumor correction on social media based on an incident surrounding the death hoax of a political figure. Tweets from Twitter were collected and analyzed for the period when a spike of circulating rumors speculating the demise of Singapore's first …
Cest: City Event Summarization Using Twitter, Deepa Mallela
Cest: City Event Summarization Using Twitter, Deepa Mallela
Computer Science Graduate Projects and Theses
Twitter, with 288 million active users, has become the most popular platform for continuous real-time discussions. This leads to huge amounts of information related to the real-world, which has attracted researchers from both academia and industry. Event detection on Twitter has gained attention as one of the most popular domains of interest within the research community. Unfortunately, existing event detection methodologies have yet to fully explore Twitter metadata and instead rely solely on identifying events based on prior information or focus on events that belong to specific categories. Given the heavy volume of tweets that discuss events, summarization techniques can …
#Greysanatomy Vs. #Yankees: Demographics And Hashtag Use On Twitter, Jisun An, Ingmar Weber
#Greysanatomy Vs. #Yankees: Demographics And Hashtag Use On Twitter, Jisun An, Ingmar Weber
Research Collection School Of Computing and Information Systems
Demographics, in particular, gender, age, and race, are a key predictor of human behavior. Despite the significant effect that demographics plays, most scientific studies using online social media do not consider this factor, mainly due to the lack of such information. In this work, we use state-of-the-art face analysis software to infer gender, age, and race from profile images of 350K Twitter users from New York. For the period from November 1, 2014 to October 31, 2015, we study which hashtags are used by different demographic groups. Though we find considerable overlap for the most popular hashtags, there are also …
On Unravelling Opinions Of Issue Specific-Silent Users In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu, Pei Hua Cher
On Unravelling Opinions Of Issue Specific-Silent Users In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu, Pei Hua Cher
Research Collection School Of Computing and Information Systems
Social media has become a popular platform for people toshare opinions. Among the social media mining researchprojects that study user opinions and issues, most focus onanalyzing posted and shared content. They could run into thedanger of non-representative findings as the opinions of userswho do not post content are overlooked, which often happensin today’s marketing, recommendation, and social sensing research.For a more complete and representative profiling ofuser opinions on various topical issues, we need to investigatethe opinions of the users even when they stay silent onthese issues. We call these users the issue specific-silent users(i-silent users). To study them and their …
Are You Charlie Or Ahmed? Cultural Pluralism In Charlie Hebdo Response On Twitter, Jisun An, Haewoon Kwak, Yelena Mejova, Sonia Alonso Saenz De Oger, Braulio Gomez Fortes
Are You Charlie Or Ahmed? Cultural Pluralism In Charlie Hebdo Response On Twitter, Jisun An, Haewoon Kwak, Yelena Mejova, Sonia Alonso Saenz De Oger, Braulio Gomez Fortes
Research Collection School Of Computing and Information Systems
We study the response to the Charlie Hebdo shootings of January 7, 2015 on Twitter across the globe. We ask whether the stances on the issue of freedom of speech can be modeled using established sociological theories, including Huntington’s culturalist Clash of Civilizations, and those taking into consideration social context, including Density and Interdependence theories. We find support for Huntington’s culturalist explanation, in that the established traditions and norms of one’s “civilization” predetermine some of one’s opinion. However, at an individual level, we also find social context to play a significant role, with non-Arabs living in Arab countries using #JeSuisAhmed …
Context-Aware Advertisement Recommendation For High-Speed Social News Feeding, Yuchen Li, Dongxiang Zhang, Ziquan Lan, Kian-Lee Tan
Context-Aware Advertisement Recommendation For High-Speed Social News Feeding, Yuchen Li, Dongxiang Zhang, Ziquan Lan, Kian-Lee Tan
Research Collection School Of Computing and Information Systems
Social media advertising is a multi-billion dollar market and has become the major revenue source for Facebook and Twitter. To deliver ads to potentially interested users, these social network platforms learn a prediction model for each user based on their personal interests. However, as user interests often evolve slowly, the user may end up receiving repetitive ads. In this paper, we propose a context-aware advertising framework that takes into account the relatively static personal interests as well as the dynamic news feed from friends to drive growth in the ad click-through rate. To meet the real-time requirement, we first propose …
What Makes A Music Track Popular In Online Social Networks?, Jing Ren, Jialie Shen, Robert John Kauffman
What Makes A Music Track Popular In Online Social Networks?, Jing Ren, Jialie Shen, Robert John Kauffman
Research Collection School Of Computing and Information Systems
Tens of thousands of music tracks are uploaded to the Internet every day through social networks that focus on music and videos, as well as portal websites. While some of the content has been popular for decades, some tracks that have just been released have been completely ignored. So what makes a music track popular? Can we predict the popularity of a music track before it is released? In this research, we will focus on an online music social network, Last.fm, and investigate three key factors of a music track that may have impact on its popularity. They include: the …
Learning To Find Topic Experts In Twitter Via Different Relations, Wei Wei, Gao Cong, Chunyan Miao, Feida Zhu, Guohui Li
Learning To Find Topic Experts In Twitter Via Different Relations, Wei Wei, Gao Cong, Chunyan Miao, Feida Zhu, Guohui Li
Research Collection School Of Computing and Information Systems
Expert finding has become a hot topic along with the flourishing of social networks, such as micro-blogging services like Twitter. Finding experts in Twitter is an important problem because tweets from experts are valuable sources that carry rich information (e.g., trends) in various domains. However, previous methods cannot be directly applied to Twitter expert finding problem. Recently, several attempts use the relations among users and Twitter Lists for expert finding. Nevertheless, these approaches only partially utilize such relations. To this end, we develop a probabilistic method to jointly exploit three types of relations (i.e., follower relation, user-list relation and list-list …
Empirical Analysis Of Socio-Cognitive Factors Affecting Security Behaviors And Practices Of Smartphone Users, Joseph P. Simpson
Empirical Analysis Of Socio-Cognitive Factors Affecting Security Behaviors And Practices Of Smartphone Users, Joseph P. Simpson
CCAC Theses and Dissertations
The overall security posture of information systems (IS) depends on the behaviors of the IS users. Several studies have shown that users are the greatest vulnerability to IS security. The proliferation of smartphones is introducing an entirely new set of risks, threats, and vulnerabilities. Smartphone devices amplify this data exposure problem by enabling instantaneous transmission and storage of personally identifiable information (PII) by smartphone users, which is becoming a major security risk. Moreover, companies are also capitalizing on the availability and powerful computing capabilities of these smartphone devices and developing a bring-your-own-device (BYOD) program, which makes companies susceptible to divulgence …
Towards An Infodemiological Algorithm For Classification Of Filipino Health Tweets, Ma. Regina Justina E. Estuar, Kennedy E. Espina, Delfin Jay Sabido Ix, Raymond Josef Edward Lara, Vikki Car De Los Reyes
Towards An Infodemiological Algorithm For Classification Of Filipino Health Tweets, Ma. Regina Justina E. Estuar, Kennedy E. Espina, Delfin Jay Sabido Ix, Raymond Josef Edward Lara, Vikki Car De Los Reyes
Department of Information Systems & Computer Science Faculty Publications
Finding innovative ICT solutions to enhance the Philippines’ health sector is part and parcel of the Philippine eHealth Strategic Framework and Plan 2020 program. This study sees the opportunity of using collected Twitter data to create a model that processes tweets to produce a dataset that may be relevant in the field of epidemiology and infodemiology. Through the collection of relevant tweets, future studies may make use of the output of this research for various purposes, such as the improvement of epidemiological systems of the Department of Health in support of the eHealth strategy. In this study, we …
Posting Topics ≠ Reading Topics: On Discovering Posting And Reading Topics In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu
Posting Topics ≠ Reading Topics: On Discovering Posting And Reading Topics In Social Media, Wei Gong, Ee-Peng Lim, Feida Zhu
Research Collection School Of Computing and Information Systems
Social media users make decisions about what content to post and read. As posted content is often visible to others, users are likely to impose self-censorship when deciding what content to post. On the other hand, such a concern may not apply to reading social media content. As a result, the topics of content that a user posted and read can be different and this has major implications to the applications that require personalization. To better determine and profile social media users’ topic interests, we conduct a user survey in Twitter. In this survey, participants chose the topics they like …
Friendship Maintenance And Prediction In Multiple Social Networks, Roy Ka-Wei Lee, Ee-Peng Lim
Friendship Maintenance And Prediction In Multiple Social Networks, Roy Ka-Wei Lee, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
Due to the proliferation of online social networks (OSNs), users find themselves participating in multiple OSNs. These users leave their activity traces as they maintain friendships and interact with other users in these OSNs. In this work, we analyze how users maintain friendship in multiple OSNs by studying users who have accounts in both Twitter and Instagram. Specifically, we study the similarity of a user's friendship and the evenness of friendship distribution in multiple OSNs. Our study shows that most users in Twitter and Instagram prefer to maintain different friendships in the two OSNs, keeping only a small clique of …
On Analyzing Geotagged Tweets For Location-Based Patterns, Philips Kokoh Prasetyo, Palakorn Achananuparp, Ee Peng Lim
On Analyzing Geotagged Tweets For Location-Based Patterns, Philips Kokoh Prasetyo, Palakorn Achananuparp, Ee Peng Lim
Research Collection School Of Computing and Information Systems
Geotagged social media is becoming highly popular as social media access is now made very easy through a wide range of mobile apps which automatically detect and augment social media posts with geo-locations. In this paper, we analyze two kinds of location-based patterns. The first is the association between location attributes and the locations of user tweets. The second is location association pattern which comprises a pair of locations that are co-visited by users. We demonstrate that through tracking the Twitter data of Singapore-based users, we are able to reveal association between users tweeting from school locations and the school …