Organizational Communication Commons^™

Retaining Millennials: Values-Based Communication Tactics Employers Can Use To Appeal To A Supposed Risk-Adverse Generation, Erica Santillo

UNF Graduate Theses and Dissertations

Millennials are growing within the workforce, but they are becoming difficult to attract and retain for longer than two years at a time. In addition, Millennials have generational-specific values that are different than their predecessors. Identifying and applying these workplace expectations to organizational policies have made it challenging for leaders to appeal to this generation. Millennials desire five aspects from their workplace: work with a purpose, to be their own boss or work for a boss that is a mentor, a collaborative work environment, flexible work schedules, and work-life integration and/or work-life balance. Using a survey research method, this thesis …

Understanding The Relationship Between Discursive Resources And Risk-Taking Behaviors In Outdoor Adventure Athletes, Mira Ione Cleveland

Graduate Student Theses, Dissertations, & Professional Papers

This study explores the various discursive resources influencing the identities of outdoor adventure athletes, specifically in regard to risk taking behaviors. The qualitative analysis reported here relied on participants’ accounts on how they understood themselves, specifically as outdoor adventure athletes. Interviewees had the opportunity to reflect on their identities when they were asked questions about their experiences in their sports. Discourse was the means to both develop and express understanding of their identities. Results indicate that personal relationships and mountain environments were perceived to have a major influence on both identity and risk taking. These influences emerged through the processes …

Barriers To Implementing A Single-Use Plastic Bag Ban In Missoula, Tess Elizabeth Parker

Undergraduate Theses, Professional Papers, and Capstone Artifacts

Single-use plastic bags have been in the media spotlight over the past several years due to their harmful environmental impact. Key issues include accumulating waste and litter pollution. The City of Missoula should enact a bag ban due to its environmentally conscious culture. Discussed in the paper are potential barriers and examples of successful bans and how to apply them locally.

Prevention Of Violence Against Children: A Systems Readiness Assessment In Côte D’Ivoire, Marie-Kaye Soletchi Seya-Sery

Electronic Theses and Dissertations

Violence against children (VAC) is a global problem with significant consequences. Recognizing the need to better understand the problem of VAC in Côte d’Ivoire (CI), the government of CI recently completed a survey on violence against children. The recent data will support an evidence-based national action plan for the prevention of VAC. Research shows that initiatives tackling specific problems will only be as successful as the community’s readiness to take action. This study applied the community readiness model to assess the readiness of the multisectoral task force (MSTF) to implement the national action plan in CI. Eight MSTF participants’ interview …

An Examination Of The Organization-Public Relationship Dimensions Of Communication Between Museums And Its Publics, Christine Swartz

UNF Graduate Theses and Dissertations

This study examines how museums build relationships with audiences to gain financial contributions and volunteer support. Financial support to museums has been dwindling in recent years and new revenue streams are needed for low-resource museums to survive. A content analysis of 485 Facebook posts of four small and large sized museums along with a survey of 131 respondents were conducted within the theoretical lens of organization-public relations. Results from study one indicate that larger museums fared better than smaller museums in terms of transparency, authenticity and positivity measures whereas on measures of credibility both the large and the smaller museums …

Obtaining And Retaining Engagement In Nonprofit Organizations, Sierra Price

Masters Theses

This project is a guide for directors to strategically communicate and display behavior that will influence volunteers to be engaged nonprofit settings. Engagement and motivation is influenced by communicative patterns from directors. Volunteer engagement can result to acceptance of leadership styles, clear understanding of vision, and building trust. Directors should minimize disengagement by fostering behavior that is correlated to working with volunteers in a partnership.

El Documental Como Recurso Educativo Una Aproximación Al Posconflicto Y A La Memoria Histórica En Colombia, María Alejandra Aponte Duque

Licenciatura en Español y Lenguas Extranjeras

El presente artículo se ocupa de evaluar la idoneidad del documental como recurso educativo frente almiento acerca sociopolítico que expone el panorama de Posconflicto y Memoria Histórica en Colombia. A partir de la concepción de la evaluación de recursos audiovisuales, se pretende valorar el documental comprendiendo Desde este panorama, se planteó la pregunta ¿Cómo evaluar la idoneidad de los documentales “La negociación” y “Rostros de las Memorias” como recursos educativos en el marco sociopolítico de Posconflicto y de Memoria Histórica en Colombia? Con base en este interrogante, el objetivo general fue: Determinar la idoneidad de los documentales “La negociación” y …

Impacto De Las Principales Variables De Clima Interno, Estudio De Caso: Restaurante De Un Patch De Bogotá De Una De Las Cadenas De Comida Rápida Más Famosas Del Mundo, Diana Carolina Martínez Castañeda

Administración de Empresas

El siguiente artículo evalúa el impacto que las variables de estructura, responsabilidad, motivación, comunicación y desempeño, tienen sobre uno de los restaurantes del patch2 de Bogotá perteneciente a una de las Compañías de comida rápida más famosas del mundo; con el fin de brindar alternativas que complementen y fortalezcan los ambientes laborales y contribuyan al empoderamiento de los colaboradores, brindando estímulos que despierten intenciones individuales y grupales que generen la innovación en ideas que el mercado competente exige. La investigación es de tipo descriptiva y explicativa; en la primera parte, como su nombre lo dice, describe cuál es el fenómeno …

Volunteer Tool Kit, Lydia Brooks

Williams Honors College, Honors Research Projects

The Williams Syndrome Association is a nonprofit organization that helps raise funds and awareness about Williams syndrome. Williams syndrome is a disorder that is not very well known and has a lot of unique challenges associated with it. Individuals with Williams syndrome have serious health concerns and tend to be extremely friendly, outgoing, and empathetic. The Williams Syndrome Association is dedicated to raising funds to aid research, creating awareness for the disorder, and providing support to families that are affected by the disorder. The association recruits volunteers to put on an annual Walk for Williams Syndrome in their area. These …

Service Failure Management In High-End Hospitality Resorts, Hunter A. Dietrich

Graduate Student Theses, Dissertations, & Professional Papers

The purpose of this study was to better understand the interactions that occur at high-end resorts during service failures that guests sometimes experience during their stay. Both service-failure managers and guests who had experienced service failures during their stay at a high-end resort were interviewed to examine the service recovery techniques and timing strategies (such as the ex-antecrisis crisis timing strategy) that are perceived to be the best methods to correct service failures during a guest’s stay. In comparing the responses from service recovery managers and guests, commonalities were found regarding the best practices for ways to treat guests during …

A Multidimensional Approach To Interorganizational Communication Via Emergency Management Organizations And Their Twitter Accounts, Lauren Johnson

Theses and Dissertations--Communication

Using an adaptation of O’Connor and Shumate’s (2018) theoretical propositions, this research examines interorganizational communication through the lens of multidimensional networks. Twitter data was crawled from a selection of emergency management organization accounts to measure affinity, representational, flow, and semantic networks. These data included the organizations’ followed accounts, retweets, replies, and mentions. A thematic analysis of the organizations’ mission statements was also conducted in order to inform the examination of the semantic networks. The results show a significant relationship between the number of accounts an organization follows and the likelihood of having its message shared. This research provides a further …

Emerging From The Ashes: An Evaluation Of The Postcrisis Communication Following The 2008 Tennessee Valley Authority Coal Ash Spill, Nicole Catherine Staricek

Theses and Dissertations--Communication

This dissertation uses a case study approach assess the postcrisis communication between the Tennessee Valley Authority and the Roane County community following the 2008 coal ash spill. More specifically, the researcher explores the relationship between organizational renewal and community involvement by means of an in-depth case study analysis.

The dataset includes transcripts from interviews with Tennessee Valley Authority leaders, as well as neighboring community members, all of whom were involved in the postcrisis recovery. Supporting data was collected from archival records made available to the public online and dedicated specifically to the Roane County project.

The results, implications for practitioners, …