Organizational Communication Commons^™

Prescribed Reading: September 2013, Centracare Clinic

Prescribed Reading

• Health Care Matters: MyChart helps us to deliver care to our patients
• Building a culture of empathy
• Welcome to our new CentraCare providers
• Welcome to our new employees
• Recognition for Years of Service
• If not for you, get it for them
• Kudos to . .
• New, improved web site launched
• Paynesville to join CentraCare Oct. 1
• Medical expense reminder
• Medical Insurance web site
• New yoga classes starting soon
• Learn more about MNsure
• Out of the ordinary heart healthy cooking
• Learn more about food allergy basics
• Heart failure team rounding begins
• Bringing world-wide research to St. Cloud
• Check out employee discounts …

Prescribed Reading: August 2013, Centracare Clinic

Prescribed Reading

• Health Care Matters: Get your immunizations to protect self and patients
• We want to hear from you!
• Welcome to our new CentraCare providers
• Welcome to our new employees
• Learn about area services for seniors
• More than a century of Leading with Care
• Recognition for Years of Service
• Loop the Plaza for your health
• Palliative care expands to Heart Center
• Two new features on Kronos
• Kudos to . .
• ZERO Prostate Cancer Run is Sept. 28
• Run Your ‘Sauks’ Off in Sauk Centre
• System leadership change update
• Recipes for a Healthy Lifestyle
• Share your story
• Employees encouraged to use MyChart
• 2nd …

Patient Care News: August 2013, St. Cloud Hospital

Patient Care News

First Choice PTO Planning Calendars

Red Alert Messaging System

Staffing/Scheduling Policy Changes

Prescribed Reading: July 2013, Centracare Clinic

Prescribed Reading

• Health Care Matters: The importance of teamwork in health care
• Thank you for your commitment to patient service
• Welcome to our new CentraCare providers
• Physician of Excellence recognized
• Kudos to . . .
• Emphasizing importance of vaccination
• Signs and symptoms of pertussis:
• Improving access with team-based care
• Heart Center offers unique service locally
• Welcome to these new clinic employees
• Recognition for years of service
• Medical Weight Loss Program begins July 16
• Diabetes self education now at Northway
• Neonatal Intensive Care Unit open house
• Employee golf outing planned for Sept. 6
• CentraCare Health continues to grow
• Eating disorders support for loved …

Patient Care News: July 2013, St. Cloud Hospital

Patient Care News

Magnet Visit - July 9,10 and 11, 2013

Intubation Outside of Critical Care, ETC and Surgery

Banding of Restricted Extremity (Limb Alert) and Change in Patient Identification Policy

Sitter Observation vs. Private Duty/Special Nursing Care - Family Request

Core Measure Pocket Guide Now Available Electronically

Maintaining a Culture of Patient Safety

SCH Nurses Research Published in Nursing Management

Nursing Research Award Winners

It Takes a Village: Supporting Patients from Other Cultures

Clinic Connection: Summer 2013, Centracare Clinic

Clinic Connection

• President’s Message: "The importance of team work in health care"
• Collaborating to improve care locally and throughout Minnesota
• Neoplasms: Documenting ‘Current’ versus ‘Personal History’
• Heart failure — an epidemic in the U.S.
• Medical weight management provides options for obesity
• Wound Center offers array of services to patients
• Doctors perform first Transcatheter Aortic Valve Replacement at St. Cloud Hospital
• Study links childhood trauma and adult behavior
• Introducing our new CentraCare Clinic Specialists

Prescribed Reading: June 2013, Centracare Clinic

Prescribed Reading

• Health Care Matters: Let’s make it easier to support healthy habits
• We ALL are caregivers!
• Welcome to these new employees
• Recognition for years of service
• Welcome to our new CentraCare providers
• Thank you to our generous employees
• Leadership changes at Women & Children
• Kudos to . . .
• Whooping cough on the rise — get the shot!
• Little Falls site moves, changes hours
• Big Lake Clinic to change name July 1
• Need an interpreter? Call ARCH
• Rain or shine, golf for a cause
• Loop the Plaza planned for Aug. 24
• Neonatal Intensive Care Unit open house
• Meet with your Fidelity …

Patient Care News: June 2013, St. Cloud Hospital

Patient Care News

Magnet Site Visit Scheduled for July

Overhead Paging

New Isolation Precaution Changes Effective June 3rd

Pneumonia Order Set

Nursing Assistants' Day

2013 Nurses Week Poster Winners

Prescribed Reading: May 2013, Centracare Clinic

Prescribed Reading

• Health Care Matters: Name change signals focus on health
• Recognizing employees who Lead with Care
• Patient Satisfaction Scorecard
• Welcome to our new CentraCare providers!
• Clinic leader expands her role
• Celiac Disease/Gluten-Free Diet
• New interpretive services vendor selected
• Diversity tip
• Physician of Excellence award
• Review new e-Communications policy
• Get the shot!
• Dialysis program receives 5-diamond patient safety status
• Thank you for your support and generosity!
• Adolescent Residential Facility Open House
• May 19-25 is Medical Transcription Week
• Perinatology Clinic to move May 28
• Spring into good health!
• Reaching out to Spanish-speaking women
• Lean improves process and performance
• Baa baa black sheep, have …

Prescribed Reading: April 2013, Centracare Clinic

Prescribed Reading

• Health Care Matters: Are patient lobbies a worthy patient satisfaction effort?
• Nominate a co-worker who Leads with Care
• Employee recognition for years of service
• Patient Satisfaction Scorecard
• Welcome to our new providers!
• Welcome to these new employees
• Attention employees: coders wanted
• Epic production upgrade scheduled May 12
• Learning from our patients’ stories
• Attend Women’s Health 101 and receive Wellness Reward points
• Congratulations to Dr. Leither!
• New name, location — same great people
• Do you have the CCHS Medical Plan?
• What are Pension Hours?
• Double check your HRA claims processing
• Weight Watchers at Work – now half price
• Join the Spring …

The Beat: April 2013, Centracare Health

The Beat

• "April is a special time for CentraCare Health"
• Spring into good health at Women’s Health 101
• Organ donation saves lives
• CentraNet offers a look at patient survey results
• It’s official
• New joint replacement program offered
• Congratulations to Dr. Leither!
• Diabetes Center education expands
• Recognizing quality work in Sauk Centre
• St. Cloud Hospital, Melrose honored for EMR achievement
• Roadwork near Health Plaza expected to begin soon
• More road construction
• Administrative Support building has new tenants
• Survey gathers community health snapshot
• Collaborating with the community
• CentraCare wins United Way award
• St. Cloud Hospital designated for quality, efficiency

Patient Care News: April 2013, St. Cloud Hospital

Patient Care News

Daisy Award Honoree - Jim Harrington RN

Cleaning and Disinfection

National Nurses Week

2013 Nurse Week Poster Contest

St. Cloud Hospital Presents Renee Rongen

Clinic Connection: Spring 2013, Centracare Clinic

Clinic Connection

• Palliative Care helps to manage pain, symptoms
• Introducing our new CentraCare Clinic Specialists
• Atrial Fibrillation Clinic individualizes patient care
• President’s Message: "Ethical, moral and practical issues challenging us in caring for diverse patients"
• NIPD, NIPT, NIPS... What’s up with Down syndrome screening
• Electronic medical record helps to meet and report quality metrics
• New Transitional Care Management Services Codes
• Template assists provider with differentiating normal aging and dementia

Prescribed Reading: March 2013, Centracare Clinic

Prescribed Reading

• Health Care Matters: Caring for others from a different background
• Engage every patient: One touchpoint at a time
• Recognizing quality work at CentraCare
• Welcome to these new employees
• Employee recognition for years of service
• Employees receive L.I.F.E. Program discount
• Cultural competency - CME for providers
• Communication for Diverse Populations
• Spring into good health!
• Expanding our diabetes education reach
• Important reminders for employees
• Did you experience a life-changing event?
• Medical plan network discount changes
• New name, new location, same great people
• Collaborating with the community
• More books for the kids!
• MyChart expands to hospital, ER patients
• Pelzel achieves certification
• Drive-through colon …

Patient Care News: March 2013, St. Cloud Hospital

Patient Care News

MyChart Expands

Isolation Categories and Signage Changes

Literature Review: Substance Abuse Risk Factors

Primary Stroke Center Recertification

Daisy Award Honoree - Jen Chirhart RN

"Need"ling the Doctors: Drug Seeking Behavior or Poor Communication?

Patient Care News: February 2013, St. Cloud Hospital

Patient Care News

St. Cloud Hospital Patient Safety Alert

Daisy Award Honoree: Janine Rudnitski RN

Requesting an Interpreter

All About the WOC Nurse

Prescribed Reading: February 2013, Centracare Clinic

Prescribed Reading

• Health Care Matters: Caring for you, caring for others
• Leading with Care
• Cardiologist brings unique service to area
• Welcome to these new employees
• Employee recognition for years of service
• Are you a Wellness Champion?
• Wellness Program Reward Points options
• Patients needed for Heart Center study
• Travel around the world at Day of Dance
• Organ donation/recipient stories needed
• Physicians achieve certification
• Begin the weight loss journey
• Employee Benefit Reminders
• Medical Plan Network clarification
• Medical expense reminder

Prescribed Reading: January 2013, Centracare Clinic

Prescribed Reading

• Health Care Matters: The flu challenges us in many ways
• Familiar face in a new role
• Welcome to these new employees
• National Wear Red Day is Feb. 1
• Welcome to our new cardiologist
• Meet our new Customer Service Coordinator
• Years of service recognition
• Do you work with heart patients?
• Recipes for a healthy life: brain food
• Eating RIGHT on the Run!
• Know someone with spirit?
• Travel around the world at Day of Dance
• United Way mission – completed!
• Do you have a high school senior?
• New OB Triage Unit now open at SCH
• Do you want a customized workout?
• Strength …

Annual Report: 2013, Centracare Health

Annual Report

• Year end fiscal statistics
• Various stories of how CentraCare benefited the community
• Financial information regarding CentraCare Health Foundation
• List of donors

Nursing Annual Report: 2013, Centracare Health

Nursing Annual Report

Intensive Care Unit Receives Gold-Level Beacon Award

Clinical Ladder Program is Restructured

Clara's House Expands

Dialysis Achieves 5-Diamond Status

Minnesota Hospital Association Caregiver of the Year Award

Bernice Schoenborn

Volunteer Yearbook 2013, Centracare Health

Volunteer Yearbook

• Volunteer Awards pg. 4
• Profile and Summary Fiscal Year 2013 pg. 5
• Areas of Service pg. 6-11
• Highlights 2012-2013 pg. 12-13
• Summary of Operations St. Cloud Hospital Auxiliary pg. 14
• Projects Funded 2012-2013 pg. 15
• Ways to Give pg. 16
• Shop for a Cause pg. 17
• Featured Projects pg. 17-19
• Volunteer Snapshots pg. 20-21
• Milestones of Service pg. 22-24
• Volunteer Supervisors Fiscal Year 2013 pg. 25

Patient Care News: January 2013, St. Cloud Hospital

Patient Care News

Blocked Calls from Patient Care Support

Daisy Award Honoree - Carrie Rehborg RN

Unique Treatment Plan

Patient Room Searches for Contraband

Coming in From the Cold: Life After Therapeutic Hypothermia

Prescribed Reading: December 2012, Centracare Clinic

Prescribed Reading

• Health Care Matters: Thank you for helping us grow
• Providing award-winning care!
• Internal Medicine has access again!
• Welcome to our new providers
• Linda Lindberg, RN, MSN, CNP
• Welcome to these new employees
• Recognizing years of service
• Employee benefit year-end reminders
• Medical expense changes for 2013
• Clinic will be closed these 2013 holidays
• Paid Time-Off policy reminders
• I.S. staff move to new building
• Eating right on the run!
• The nature of what we do
• Give the gift of independence and safety
• Got sick kids?
• Patients needed for heart research study
• CCHS floral arrangement at funerals
• Nicotine dependence program available
• Weight loss …

Patient Care News: December 2012, St. Cloud Hospital

Patient Care News

Happy Holidays

Christmas and New Year's Holiday Sign-up Sheets for Cut and Call

Daisy Award Honoree: Cara Plaine RN

Help! My Patient Has a Guardian. What Does This Mean?

Staff Injury Due to an Aggressive Patient

Prescribed Reading: November 2012, Centracare Clinic

Prescribed Reading

• Health Care Matters: Health literacy on your radar screen
• Leading with Care until the end
• Are you registered to vote?
• Are you traveling out of the country?
• Welcome to these new providers
• Welcome to our new employees
• Recognizing years of service
• Please complete mandatory education
• Kudos to . . .
• 2013 employee benefits update

Patient Care News: November 2012, St. Cloud Hospital

Patient Care News

Daisy Award Honoree: Mandy Doering RN

New Policy: Care of Patient Belongings

After Visit Summary Accuracy

Adverse Health Events Update

St. Cloud Hospital Receives Organ Donation Award

Thanksgiving Holiday Sign-up Sheets for Cut/Call

Schedule Posting Date Change for Christmas and New Year's Schedules

Safe Skin Patient Education Reminders

Being PreCAUTIous to Help Prevent Infections

Patient Care News: October 2012, St. Cloud Hospital

Patient Care News

Standardized Antibacterial Honey (Medihoney) with Standard Therapy in Wound Care: Randomized Therapy

IV Catheter Update

Product Value Analysis Committee Membership

Family Members' Informal Roles in End-of-Life Decision Making in Adult Intensive Care Units

Back to the Basics of Mobility

Critical Event Notice

Funeral Directors to Use C Level Garage for Removal of Deceased

Daisy Award Honoree - Margaret (Peg) Laraway RN

Clinic Connection: Fall 2012, Centracare Clinic

Clinic Connection

• President’s Message: "Transitioning into retirement"
• Meet our new Clinic President
• Introducing our new CentraCare Clinic Specialists
• Bariatric surgery indications for patients with diabetes
• The penumbra is key in stroke treatment
• New, Web-based tool helps to calculate fracture risk

Prescribed Reading: September 2012, Centracare Clinic

Prescribed Reading

• Health Care Matters: Thank you for the memories
• CGCAHPS - Learning from our patients about their experiences
• Welcome to these new CCC providers
• Welcome to our new employees
• Spread the word!
• Recognizing years of service
• Kudos to . . .
• Solutions for better pelvic health
• Somali Community Health event
• Please complete mandatory education

Patient Care News: September 2012, St. Cloud Hospital

Patient Care News

Daisy Award Honoree - Keri Heroux RN

Global Immunizations: Influenza Screening Resumes

Physician Order Sets

Literature Review: Structured Risk Assessment and Violence in Acute Psychiatric Wards: Randomized Controlled Trial

New Support Group Implemented by St. Cloud Hospital Women and Children's Center

Foley Cathether: Maintaining a Closed System