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Articles 61 - 90 of 818
Full-Text Articles in Organizational Communication
Staff Matters: Resolving Conflict Between Employees, Jodi Schafer Sphr, Shrm-Scp
Staff Matters: Resolving Conflict Between Employees, Jodi Schafer Sphr, Shrm-Scp
The Journal of the Michigan Dental Association
This Staff Matters column addresses workplace conflict arising from an employee's abrasive communication style, affecting collaboration and patient interactions. Acknowledging conflict as normal, the advice emphasizes addressing it promptly. Steps include talking to those involved, identifying themes causing conflict, and meeting with individual employees to discuss concerns, impact, and potential solutions. Considering external stress factors, the focus is on open, respectful, and confidential resolution. Building a strong practice culture is highlighted for enhanced employee and patient satisfaction.
Ada Trustee Report: Working To Make Each Member Feel Welcome, Michele Tulak-Gorecki Dds
Ada Trustee Report: Working To Make Each Member Feel Welcome, Michele Tulak-Gorecki Dds
The Journal of the Michigan Dental Association
ADA 9th District Trustee Dr. Michele Tulak-Gorecki shares insights from the ADA Board Retreat, emphasizing the importance of communication, board culture, and fostering a welcoming environment for all members. Dr. Cesar Sabates, the new ADA president, encourages a spirit of love, respect, and cooperation, envisioning the ADA as a supportive family. The column highlights the significance of making every member feel truly welcome and part of something special. ADA Executive Director Dr. Ray Cohlmia's vision focuses on customer focus, global presence, innovation, sustainability, and nimbleness, with upcoming innovative changes in ADA operations.
Development Of Instrument To Assess Influence Of Extension Conference On Intended Outcomes, Marina D. Denny, Martha A. Ellard
Development Of Instrument To Assess Influence Of Extension Conference On Intended Outcomes, Marina D. Denny, Martha A. Ellard
The Journal of Extension
The Annual Conference for Mississippi State University Extension is the sole event at which the majority of Extension personnel gather for networking, organizational updates, recognition of efforts, and professional development. Extension leaders plan this conference with intended outcomes but without ever evaluating those outcomes beyond attendee satisfaction. We developed an evaluation instrument to determine how certain conference events influence participants’ critical psychological states and ultimately, their perceived motivation, professional enrichment, opportunities for networking, professional accountability, and organizational awareness. Rather than simply assessing attendee satisfaction, this instrument may help inform planning for successive Extension conferences and other professional development events.
Winter 2022
Conversations
Dean's Letter; Remembering Jill O'Brien (1947-2021); Mastering the Art of Professional Communication: A new online master's program helps communications professionals advance their careers; Inclusive Journalism for a Diverse Society: Faculty member Judith McCray aims to deepen the bench of diverse journalists; An Alumna with an Ear for News: Rachel Hinton; Interorganizational Networks for Social Impact: A conversation with Assistant Professor Kate Cooper
Inclusion Of The Mobility Impaired In Our Community: Ask First!, Jeffrey M. Heinz Dds, Msd
Inclusion Of The Mobility Impaired In Our Community: Ask First!, Jeffrey M. Heinz Dds, Msd
The Journal of the Michigan Dental Association
This DEI Series feature article provides a unique perspective on the inclusion of individuals with physical disabilities, focusing on mobility impairment, in the dental profession and community. The author, a paraplegic orthodontist, shares personal experiences and challenges, shedding light on the importance of considering physical disabilities in dental offices. Navigational difficulties in compliant yet wheelchair-unfriendly spaces are discussed, urging practitioners to have contingency plans. The article emphasizes the significance of etiquette in assisting individuals with disabilities, encouraging respectful communication and asking before offering help. Practical insights on dental chair usage and transfer assistance are provided, promoting a more inclusive environment …
The Implication Of Organizational Culture For Building Organizational Identity Strategy (Case Study Of Ppid Ministry Of Finance), Reinaldy Ferdiansyah, Andre Noevi Rahmanto, Yulius Slamet
The Implication Of Organizational Culture For Building Organizational Identity Strategy (Case Study Of Ppid Ministry Of Finance), Reinaldy Ferdiansyah, Andre Noevi Rahmanto, Yulius Slamet
Informasi
This article was made based on the changing needs of the community for information in the era of information and communication technology. To be able to communicate policies in the field of public information disclosure, the government must be able to realize transparently, effectively, efficiently and accountably. The communication process must be supported by a good and reliable organizational identity. This research was conducted to see the implications of how organizational culture changes in the digital era in the Ministry of Finance's public information service process since 2018. The organizational communication process is used as a liaison for the creation …
The Ever-Evolving Brand Of The Land-Grant Institution: A Historical Overview, Audrey E. H. King, M. Craig Edwards
The Ever-Evolving Brand Of The Land-Grant Institution: A Historical Overview, Audrey E. H. King, M. Craig Edwards
Journal of Applied Communications
A brand is a multifaceted system of management choices and consumer responses that distinguishes products, goods, services, or ideas and creates awareness and meaning. In a highly competitive environment, the importance of the branding of universities is continually increasing. Land-Grant Institutions (LGIs) have a long and storied history of serving the public, who may have little awareness of the institutions’ overall missions or importance. This inquiry sought to describe the brand and branding of LGIs over time. The Morrill Act of 1862 established LGIs and their brand as schools of higher learning for the common people. The LGI and its …
Documentary Review: Broken Trust- Ending Athlete Abuse, Caitlin Williams
Documentary Review: Broken Trust- Ending Athlete Abuse, Caitlin Williams
Feminist Pedagogy
This media review summarizes and provides general implications about the documentary, Broken Trust: Ending Athlete Abuse, in the feminist classroom. This review uses film examples to argue for both the documentary's accomplishments and limitations As a film that features multiple stories from a variety of athletes and coaches in different sport fields, it is not only an alternative, visual learning tool for students, but also a potential vehicle to pursue justice and sexual abuse prevention aims.
Demystifying Operational Definition And Levels Of Measurement, Arvind Diddi
Demystifying Operational Definition And Levels Of Measurement, Arvind Diddi
Proceedings of the New York State Communication Association
Teaching mass communication research methods at the undergraduate level attains an increased challenge because students at this stage seem to be more focused on skill-based courses in order to work in various media-related professions. Most of them have difficulty in comprehending that learning research methods is beneficial to them as it helps build their analytical and logical thinking. Among various aspects of research methods such as trying to figure out the link between theory and method, a constant struggle for beginners is to understand what is an operational definition and the levels of measurement. The key lies in demystifying research …
Pepsi-Cola's Number Fever Fiasco: How The Media Portrays The Actors Of A Crisis, Rick Pulos
Pepsi-Cola's Number Fever Fiasco: How The Media Portrays The Actors Of A Crisis, Rick Pulos
Proceedings of the New York State Communication Association
In 1992, Pepsi created a marketing ploy to increase interest in its products in the Philippines. The game was aptly called “Number Fever,” and participants had to look at the number printed underneath the cap of their soft drink bottle and listen to the announcement of the winning numbers on the radio and evening news. Filipinos “went crazy for Number Fever. Everyone was trying their luck. Winners were announced daily and suddenly Pepsi seemed to be everyone’s favorite drink” (Radeska, 2018, para. 3). The number “349” was announced for the jackpot and unfortunately thousands held the winning bottle cap. This …
Consumer Representative Experiences Of Partnership With Health Workers In Australia, Coralie R. Wales, Judith A. Lababedi, Alison Coles, Philip Lee, Emma Clarke
Consumer Representative Experiences Of Partnership With Health Workers In Australia, Coralie R. Wales, Judith A. Lababedi, Alison Coles, Philip Lee, Emma Clarke
Patient Experience Journal
We examine the experiences of Consumer Representatives participating in consumer engagement activities across a public health service in NSW, Australia. A team of Consumer Representatives and staff members use a participatory, constructivist paradigm and a hermeneutic phenomenological approach to analyse ten interviews with Consumer Representatives over three years 2017-2019, and three focus groups in 2020. We explore these experiences and identify the linked contextual factors from their points of view. Consumer Representatives were prepared to invest their time, but they needed respect. “Respect” from a consumer perspective was being meaningfully included, supported and heard, and activities needed to be purposeful …
A Professing Parent's Reflection On The Covid Classroom And Research Illustrates The Full Utility Of Communication Pedagogy, Robin S. Mathis
A Professing Parent's Reflection On The Covid Classroom And Research Illustrates The Full Utility Of Communication Pedagogy, Robin S. Mathis
Journal of Communication Pedagogy
This essay uses an ethnonarrative method to illustrate why and how to communicate compassion in the K–12, college, and workplace classroom during a pandemic. Reflecting on my experiences as a parent and professor, my students’ journal entries March–May 2020, and field research notes, I conclude that the feeling of powerlessness in the classroom and compassion within the organization creates an innovative ethnonarrative research opportunity for the Journal of Communication Pedagogy reader. Ultimately, my reflection as a parent and professor emphasized the value of communication pedagogy. Ultimately, I argue that practitioners in traditional classrooms, as well as the workplace, can advance …
Frederick Wiseman's Essene (1972): The Duality Of Mary And Martha, Nilita Vachani
Frederick Wiseman's Essene (1972): The Duality Of Mary And Martha, Nilita Vachani
Journal of Religion & Film
America’s legendary documentary filmmaker Frederick Wiseman shot Essene 50 years ago at the height of the commune movement in the United States. Unlike his previous institutional films which showcase an insane asylum, a public high school, an inner city police force, a hospital, and a military training school, Essene's canvas is the far less turbulent terrain of a serene and austere Benedictine monastery devoted to the love and service of God and the divine spirit. This paper undertakes a close textual and hermeneutic analysis of Essene alongside an appraisal of Wiseman’s working methodology, his cinematic portrayals of character and dramaturgy, …
Eureka: Identifying What It Means To Practice Student- Centered Teaching In A Hypermodern Age, Audra Diers-Lawson
Eureka: Identifying What It Means To Practice Student- Centered Teaching In A Hypermodern Age, Audra Diers-Lawson
Journal of Communication Pedagogy
Contemporary professional reports and research suggest that in corporate communication and related programs, we are not creating environments for modern students to thrive nor are we meeting the industry’s expectations in a ‘hypermodern’ world. Using personal ethnography, this article to analyzes industry-articulated limitations in the knowledge and skill sets of new communication practitioners, reviews contemporary literature identifying the learning needs of today’s students, and proposes a set of best practices based on the literature and the author’s own journey as a higher education practitioner of 20 years. Best practices identified incorporate elements of entertainment, engagement, and an ‘open-world’ approach that …
Challenges And Motivations Of Science Communication: An Administrative Perspective At Land-Grant Universities, Ashley Mcleod-Morin, Joy N. Rumble, Ricky W. Telg
Challenges And Motivations Of Science Communication: An Administrative Perspective At Land-Grant Universities, Ashley Mcleod-Morin, Joy N. Rumble, Ricky W. Telg
Journal of Applied Communications
Interdisciplinary agricultural research centers are becoming more common at land-grant universities. These centers often use an interdisciplinary approach to address complex science issues. As these centers address agricultural issues that impact society, effective science communication is a necessary activity. However, these centers may face unique barriers or opportunities. This study utilized a qualitative approach to identify the barriers and motivations of interdisciplinary agricultural center directors when communicating about science. Participants identified common science communication challenges, such as time and lack of funding. Funding was also identified as a motivation, as well as factors related to the tenure and promotion process. …
Cleavages And Electoral Support To Islamist Party In Javan Urban Areas: The Case Of Prosperous Justice Party, Andi Rahman Alamsyah
Cleavages And Electoral Support To Islamist Party In Javan Urban Areas: The Case Of Prosperous Justice Party, Andi Rahman Alamsyah
Masyarakat: Jurnal Sosiologi
Several studies have noted that electoral support for one of the Islamist parties in Indonesia, the Prosperous Justice Party (PKS), is mostly concentrated in urban areas. While I agree with this observation, I found that these studies did not pay adequate attention to the diversity of socio-political conditions in urban areas that contributed to the varying electoral support for PKS. One of these socio-political conditions is what Lipset and Rokkan (1967) conceptualized as cleavages (divisions of society). Based on the results of 2014 and 2019 local parliamentary elections in Javan urban areas, I argue that there are three cleavage patterns …
The Embeddedness Of Traditional Economy Transforming Towards An Alternative Economy: A Case Study Of Lumbung Pitih Nagari (Lpn) Limau Manis, West Sumatra, Indah Sari Rahmaini, Arie Sujito
The Embeddedness Of Traditional Economy Transforming Towards An Alternative Economy: A Case Study Of Lumbung Pitih Nagari (Lpn) Limau Manis, West Sumatra, Indah Sari Rahmaini, Arie Sujito
Masyarakat: Jurnal Sosiologi
This article seeks to observe the modernization of economic institutions that were originally working traditionally, into alternative economic institutions that continue to apply the value of locality. Previous studies on LPN Limau Manis only discussed its role in poverty alleviation and the management of its economic organization, but did not provide a comprehensive explanation of the transformation of LPN that combines traditional and modern concepts. This article argues that the institutional modernization of LPN Limau Manis that occurs remains attached to the customary values of the Nagari society. The qualitative method was used to collect data using a case study …
Tourism Gentrification In Bali, Indonesia: A Wake-Up Call For Overtourism, I Wayan Suyadnya
Tourism Gentrification In Bali, Indonesia: A Wake-Up Call For Overtourism, I Wayan Suyadnya
Masyarakat: Jurnal Sosiologi
Many tourists destinations experience revitalisation through funding from foreign capital that is brought by gentrification. As a result, tourist areas transform into regions that are friendly toward tourists and investment. Various studies see gentrification as an expression of consumer demand, individual preferences over the law of supply and demand. However, this article argues that tourism gentrification shows a different dynamic, namely driving the significance of tourism growth that supports overtourism. This article focuses on the reason why Balinese do not feel that the phenomenon of gentrification and the development of protests are a part of the symptom of overtourism. Research …
Sentiment Analysis Of Digital Nomad In Indonesia: A Case Study In Bali, Dewi Puspita Rahayu, Ayu Kusumastuti, Wida Ayu Puspitosari
Sentiment Analysis Of Digital Nomad In Indonesia: A Case Study In Bali, Dewi Puspita Rahayu, Ayu Kusumastuti, Wida Ayu Puspitosari
Masyarakat: Jurnal Sosiologi
The digital nomad is a new type of worker who works from a location other than a “traditional office,” with the freedom to choose where and when to work as long as they have good internet access. The presence of digital nomads has an impact on the dynamics or social changes in society. The public’s reaction to the appearance of this digital traveler was mixed. Some people believe that these new ways of working will harm the work system, but many are gradually adopt it. Bali has become one of the strategic locations and is widely used as a destination …
Conclusion: Female Leaders Using Coercive Power Motivate Subordinates, Mary Kovach
Conclusion: Female Leaders Using Coercive Power Motivate Subordinates, Mary Kovach
The Journal of Values-Based Leadership
This manuscript advances prior research (Blau, 1964; Elangovan & Xie, 1999; French & Raven, 1959; Goodstadt & Hjelle, 1973; Hegtvedt, 1988; Randolph & Kemery, 2011; Zigarmi, Peyton Roberts, & Randolph, 2015) and capitalizes on supervisory skills using power dynamics within the workplace, by investigating employee effort resulting from gender dissimilar supervisor-employee dyads and employee locus of control. To offer a more focused approach, this is an evaluation specifically on reward and coercive power derived from French and Raven’s (1959) five power bases. This manuscript proposes that the motivation levels of employees change, based on their locus of control and gender. …
Building Resilience: An Exercise To Create Network Structures And Assess Resilience With Marshmallows And Spaghetti Noodles Or Lego® Pieces, Seungyoon Lee, Bailey C. Benedict
Building Resilience: An Exercise To Create Network Structures And Assess Resilience With Marshmallows And Spaghetti Noodles Or Lego® Pieces, Seungyoon Lee, Bailey C. Benedict
Discourse: The Journal of the SCASD
Scholars, practitioners, and society at large are becoming increasingly interested in how resilience works (Coutu, 2002). This activity gives students the opportunity to build a network structure and assess its resilience, while learning the concepts and calculation steps of basic network metrics including density, reachability, and centralization. The article provides guidelines for preparing necessary materials (e.g., marshmallows and spaghetti noodles or LEGO® pieces), detailed procedures and worksheet for the activity, and debriefing questions for connecting the experiences from the activity with real world examples of communication networks and resilience.
Can Organization And Word Choice Affect You?, Lexi A. Schmiesing
Can Organization And Word Choice Affect You?, Lexi A. Schmiesing
WRIT: Journal of First-Year Writing
This study is about how communication and word choices that a doctor or physician uses may affect how the patient reacts to the directions given by the doctor or physician.
Examining Interdisciplinary Research Collaborations To Inform Agricultural And Environmental Science Communication: A Meta-Synthesis Approach, Kristin E. Gibson, Allison R. Fortner, Alexa J. Lamm, Madison C. Wilson, Allen J. Moore
Examining Interdisciplinary Research Collaborations To Inform Agricultural And Environmental Science Communication: A Meta-Synthesis Approach, Kristin E. Gibson, Allison R. Fortner, Alexa J. Lamm, Madison C. Wilson, Allen J. Moore
Journal of Applied Communications
Agriculturalists and environmentalists must navigate complex challenges as the global population continues to increase and environmental resources are depleted. Colleges of agricultural and environmental sciences are tasked with addressing the nexus between environmental and agricultural challenges through research, education, and communication. However, the amount of research being conducted with both agriculture and the environment considered is largely unknown and, as a result, their corresponding communication messages may not provide coherent messages from the college. Therefore, the purpose of this study was to identify if research within a college of agricultural and environmental sciences takes a holistic approach so that communication …
Automation Anxieties: Perceptions About Technological Automation And The Future Of Pharmacy Work, Cameron W. Piercy, Angela N. Gist-Mackey
Automation Anxieties: Perceptions About Technological Automation And The Future Of Pharmacy Work, Cameron W. Piercy, Angela N. Gist-Mackey
Human-Machine Communication
This study uses a sample of pharmacists and pharmacy technicians (N = 240) who differ in skill, education, and income to replicate and extend past findings about socioeconomic disparities in the perceptions of automation. Specifically, this study applies the skills-biased technical change hypothesis, an economic theory that low-skill jobs are the most likely to be affected by increased automation (Acemoglu & Restrepo, 2019), to the mental models of pharmacy workers. We formalize the hypothesis that anxiety about automation leads to perceptions that jobs will change in the future and automation will increase. We also posit anxiety about overpayment related to …
Negotiating Agency And Control: Theorizing Human-Machine Communication From A Structurational Perspective, Jennifer L. Gibbs, Gavin L. Kirkwood, Chengyu Fang, J. Nan Wilkenfeld
Negotiating Agency And Control: Theorizing Human-Machine Communication From A Structurational Perspective, Jennifer L. Gibbs, Gavin L. Kirkwood, Chengyu Fang, J. Nan Wilkenfeld
Human-Machine Communication
Intelligent technologies have the potential to transform organizations and organizing processes. In particular, they are unique from prior organizational technologies in that they reposition technology as agent rather than a tool or object of use. Scholars studying human-machine communication (HMC) have begun to theorize the dual role played by human and machine agency, but they have focused primarily on the individual level. Drawing on Structuration Theory (Giddens, 1984), we propose a theoretical framework to explain agency in HMC as a process involving the negotiation of control between human and machine agents. This article contributes to HMC scholarship by offering a …
Surviving Communicative Labor: Theoretical Exploration Of The (In)Visibility Of Gendered Faculty Work/Life Struggle, Angela N. Gist-Mackey, Adrianne Kunkel, Jennifer A. Guthrie
Surviving Communicative Labor: Theoretical Exploration Of The (In)Visibility Of Gendered Faculty Work/Life Struggle, Angela N. Gist-Mackey, Adrianne Kunkel, Jennifer A. Guthrie
Academic Labor: Research and Artistry
The work experiences of faculty in higher education often entail being overworked and stressed, and this is particularly true for women faculty and faculty of color. This essay is situated at the intersection of gender, race, axiological, epistemological, and occupational identities. In this metatheoretical argument, we propose a new concept communicative labor by exploring how existing scholarly frameworks regarding workplace emotion, compassionate communication, and gendered work intersect to inform the experiences of critical women scholars and the ways their labor is communicatively manifested across research, teaching, and service. More specifically, we argue that communication itself (i.e., literally listening, speaking, and …
Perceptions Of Social Media Use Among U.S. Women Farmers, Kerry Daigle, Sarah Noel Heiss
Perceptions Of Social Media Use Among U.S. Women Farmers, Kerry Daigle, Sarah Noel Heiss
Journal of Applied Communications
Communication networks and knowledge sharing are important for the persistence of small farms that operate outside of industrial agriculture. In past years, internet platforms have been promoted as a tool for farm businesses to connect with customers and other farmers. Social media in particular has gained attention as a user friendly and accessible tool for small business viability. Drawing on Uses and Gratifications Theory, this study uses examines interviews with women farmers' in the United States to explore how they view the role of social media for their agricultural practice. Results demonstrate that women farmers report using social media to …
Revealing Challenges Of Teaching Secrecy, Jack Z. Bratich, Craig R. Scott
Revealing Challenges Of Teaching Secrecy, Jack Z. Bratich, Craig R. Scott
Secrecy and Society
All teaching has something to do with transmission of hidden knowledge, secrecy, and revelation. But the teaching of secrecy itself faces particular challenges. Drawing on the authors’ experiences teaching secrecy-themed seminars to first-year university students, this paper pinpoints four such challenges: how to determine the range of phenomena to cover in a short course, how to prevent excessive interpretation of secrets, how to encourage students to take a fun topic with seriousness, and how to engage students in their own practices of secrecy. In laying out these challenges, we aim to contribute to a secrecy literacy: a needed competency so …
Connected: Using A Novel In-House Communication System To Efficiently Deliver Imaging Results, Daniel Greentree, Brendan R. Calhoun, Steven Farraher
Connected: Using A Novel In-House Communication System To Efficiently Deliver Imaging Results, Daniel Greentree, Brendan R. Calhoun, Steven Farraher
Journal of Maine Medical Center
Introduction: The primary objective was to investigate the effectiveness of a fully staffed electronic communication system (1Connect) in delivering timely critical imaging results and incidental findings. The secondary objective was to evaluate the financial impact of this system on a radiology practice.
Methods: From January 2014 through June 2016, the 1Connect database was retrospectively reviewed and sorted by category of submission type: Critical (1-hour communication time), STAT (2 hours), or Unexpected finding (3 business days). The percent of successful communications completed within the appropriate time frame was calculated for each priority category and used as a measure of the system’s …
Do I Desire Chatbots To Be Like Humans? Exploring Factors For Adoption Of Chatbots For Financial Services, Moses Sugumar, Shalini Chandra
Do I Desire Chatbots To Be Like Humans? Exploring Factors For Adoption Of Chatbots For Financial Services, Moses Sugumar, Shalini Chandra
Journal of International Technology and Information Management
AI-powered chatbots are gaining traction across various industries, especially in the financial sector. Despite these implementations, chatbot adoption and usage among consumers is still low. Grounding on the unified theory of acceptance and use of technology 2 (UTAUT2) model and the Belief Desire Intentions (BDI) model, this study explores factors influencing the adoption of chatbots for financial sectors by emphasizing on the role of user desires in addition to human beliefs. Explicitly, the research hypothesizes the role of the humanness in chatbots influencing consumer adoption in the financial services sector. The suggested research model was tested via a sample of …