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Organizational Communication Commons

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Mass Communication

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Full-Text Articles in Organizational Communication

Inaccessible Interpolated Imagery: How Coffee Farmers In The State Of Chiapas Might Access Political Economic Opportunity Through Representation, Paolo Fiann Bicchieri May 2022

Inaccessible Interpolated Imagery: How Coffee Farmers In The State Of Chiapas Might Access Political Economic Opportunity Through Representation, Paolo Fiann Bicchieri

Master's Theses

Here is a useful parable to boil down the idea of this project and set the tone: when one goes to the bar to tell a story about a fight at the bar, they would never venture to place themselves as the hero of the brawl, taking out three drunkards in a single punch, unless they were really in the bar, at that time, fighting a good fight. One would never do this as the bartender, locals, and regulars would all know if this were the case or not. Yet transnational corporations, governments, and even consumers do this all the …


Jeopardy! In Crisis: What Is Corporate Culture Issues Affecting The Entertainment Industry?, Evan Nemeroff May 2022

Jeopardy! In Crisis: What Is Corporate Culture Issues Affecting The Entertainment Industry?, Evan Nemeroff

Student Theses and Dissertations

Cultural issues like sexism, racism, and social movements have impacted the entertainment industry, specifically the game show sector. This research identified how these prevalent matters in our society have affected celebrities by looking into the type of people who lead game shows, revealing if certain demographics such as race and gender influenced whether particular individuals were chosen to host a program. Included within this research are studies that portray how the game show industry has been biased explicitly towards one gender for several decades. Further research looks into a scandal that Sony faced when it had to name a successor …


The Great Resignation: A Content Analysis Of News Sources' Portrayals Of The Covid-19 Labor Shortage., Mackenzie Williams May 2022

The Great Resignation: A Content Analysis Of News Sources' Portrayals Of The Covid-19 Labor Shortage., Mackenzie Williams

College of Arts & Sciences Senior Theses

When workers left the labor market in large numbers during the COVID-19 pandemic, proclamations of a labor shortage emerged extensively throughout the news. In this study, I analyze the coverage of the worker shortage among three news sources with different political orientations. Several themes emerged from analyzing a total of 75 articles. The findings showed that the perspective shown in the article, the cause of the labor shortage, restaurant worker portrayal, support of solutions, and opinion of the labor shortage all differed based on the political identity of the news source. This research supports previous findings that show there is …


Come Close And Listen: Exploring The Intimacy Of Audio Media, Eleanor Kingwell Sharples Hoover Apr 2022

Come Close And Listen: Exploring The Intimacy Of Audio Media, Eleanor Kingwell Sharples Hoover

Honors Theses

This thesis aims to demonstrate the power of the audio medium to connect speaker and listener, as a result of the uniquely intimate nature of the medium. By understanding how speakers and listeners connect through audio, the research reveals that the audio medium is a sustainable media outlet, one that is durable despite changes in culture in the media market, that has transformed over time, all while keeping itself within the principal constraints of its original form, that being sound as conveyed to a listener. Three interviews were conducted with individuals situated in different areas of the audio media landscape; …


Framing Of The Texas Snowstorm On Twitter, Colton S. Kovach Apr 2022

Framing Of The Texas Snowstorm On Twitter, Colton S. Kovach

Honors College Theses

This study investigates Framing Theory as it pertains to Twitter as the modern social sphere for communication and acquisition of news. There isn’t much work examining how the news frames the cause of global climate change on Twitter. This paper aims to study how five notable news publishers of different media political biases communicate through Twitter about the Texas Snowstorm that occurred in February, 2021. Through a content analysis of 119 tweets regarding a climate change induced storm of record-breaking, freezing temperatures; this study reveals the news’s fixation on the effects of the issue instead of the causes.


Ua52/1 Out Of The Box, Wku Archives Apr 2022

Ua52/1 Out Of The Box, Wku Archives

WKU Administration Documents

Newsletter created by and about WKU Archives and the records management program.


Situational Crisis Communication Theory And The British Royal Family, Addison Shaw Apr 2022

Situational Crisis Communication Theory And The British Royal Family, Addison Shaw

Senior Honors Theses

This thesis will analyze the public relations of the British Royal Family as seen through the lens of Timothy Coombs’ Situational Crisis Communication Theory (SCCT). Coombs’ (2007) theory provides a theoretical framework and guidelines for crisis response strategies when organizations experience a crisis. This thesis will particularly evaluate the public relations of the British Royal Family during the aftermath of Princess Diana’s death by examining primary artifacts such as newspaper articles and public statements made by the organization and the public. Furthermore, this thesis fills in the research gap regarding the evolution of the public’s perception of an organization with …


Winter 2022 Jan 2022

Winter 2022

Conversations

Dean's Letter; Remembering Jill O'Brien (1947-2021); Mastering the Art of Professional Communication: A new online master's program helps communications professionals advance their careers; Inclusive Journalism for a Diverse Society: Faculty member Judith McCray aims to deepen the bench of diverse journalists; An Alumna with an Ear for News: Rachel Hinton; Interorganizational Networks for Social Impact: A conversation with Assistant Professor Kate Cooper


Ua45 Registrar Updates, Wku Registrar Jan 2022

Ua45 Registrar Updates, Wku Registrar

WKU Administration Documents

Newsletter created by and about the WKU Registrar's Office.

  • Topper Walk
  • Commencement
  • College Recognition Ceremonies
  • Reminders Spring 2022
  • Spring 2022 Survival Guide
  • Spring 2022 Important Dates
  • Finals Week Spring 2022
  • Connect with Our Team


Nonprofit Narratives: How Two Organizations Use Social Media And Rhetorical Appeals To Address Issues Of Sexual And Domestic Violence, Samuel Hiester Dec 2021

Nonprofit Narratives: How Two Organizations Use Social Media And Rhetorical Appeals To Address Issues Of Sexual And Domestic Violence, Samuel Hiester

Electronic Theses and Dissertations

Though often seen as a panacea for organizational objectives, nonprofits must be judicious in deploying social media, particularly due to resource limitations. Nonprofits deploy many types and styles of digital texts, including social media. Classical rhetorical appeals can be effective means for achieving positive impact in that context. When used correctly, these ‘digital texts’ can be leveraged for maximum engagement with audiences. This study examines both a large, national organization – the National Sexual Violence Resource Center – and a small, regional one – Branch House Family Justice Center – for not only what sort of digital texts are utilized, …


Demystifying Operational Definition And Levels Of Measurement, Arvind Diddi Nov 2021

Demystifying Operational Definition And Levels Of Measurement, Arvind Diddi

Proceedings of the New York State Communication Association

Teaching mass communication research methods at the undergraduate level attains an increased challenge because students at this stage seem to be more focused on skill-based courses in order to work in various media-related professions. Most of them have difficulty in comprehending that learning research methods is beneficial to them as it helps build their analytical and logical thinking. Among various aspects of research methods such as trying to figure out the link between theory and method, a constant struggle for beginners is to understand what is an operational definition and the levels of measurement. The key lies in demystifying research …


Pepsi-Cola's Number Fever Fiasco: How The Media Portrays The Actors Of A Crisis, Rick Pulos Nov 2021

Pepsi-Cola's Number Fever Fiasco: How The Media Portrays The Actors Of A Crisis, Rick Pulos

Proceedings of the New York State Communication Association

In 1992, Pepsi created a marketing ploy to increase interest in its products in the Philippines. The game was aptly called “Number Fever,” and participants had to look at the number printed underneath the cap of their soft drink bottle and listen to the announcement of the winning numbers on the radio and evening news. Filipinos “went crazy for Number Fever. Everyone was trying their luck. Winners were announced daily and suddenly Pepsi seemed to be everyone’s favorite drink” (Radeska, 2018, para. 3). The number “349” was announced for the jackpot and unfortunately thousands held the winning bottle cap. This …


Ua45/1 Registrar Updates, Wku Registrar Oct 2021

Ua45/1 Registrar Updates, Wku Registrar

WKU Administration Documents

Newsletter created by and about the WKU Registrar's Office.


Ua52/1 Out Of The Box, Wku Archives Jul 2021

Ua52/1 Out Of The Box, Wku Archives

WKU Administration Documents

Newsletter created by and about WKU Archives and the records management program.


Social Media As A Tool For Evangelism Among Youth And Young Adults, Trisney Bocala May 2021

Social Media As A Tool For Evangelism Among Youth And Young Adults, Trisney Bocala

Student Research

This research aims to answer the question of which social media platforms youth prefer and what types of content they prefer. Using data collected from a quantitative survey, this research seeks to identify the most-used social media platforms and most appealing formats of content so that Seventh-day Adventist churches, media organizations, and digital missionaries can more effectively utilize social media as a tool for evangelism among youth, defined as 15 to 24 years of age.


Investigating The Role Of Social Capital And Everyday Communication In Campus Community Resilience During The Covid-19 Pandemic, Kaleb A. Turner May 2021

Investigating The Role Of Social Capital And Everyday Communication In Campus Community Resilience During The Covid-19 Pandemic, Kaleb A. Turner

Graduate Theses and Dissertations

This thesis investigated the role of social capital and everyday communication in campus community resilience capacities during the COVID-19 pandemic. This study conceptualized the university community as a micro-community that experienced sharp disruption as a result of the COVID-19 pandemic. In the same way that traditionally conceptualized communities harness communication to build resilience, this study provides evidence that micro-communities, such as the university campus, have the same potential. Focus groups with students, faculty, and staff, as well as one-on-one semi-structured interviews with students, resulted in 557 pages of single-spaced transcripts that provided rich data to understand this community resilience context. …


Best Practices For Voter Engagement Within Higher Education, Alyssa Tomins Apr 2021

Best Practices For Voter Engagement Within Higher Education, Alyssa Tomins

Honors Projects

It is imperative that higher education institutions learn more about how to recruit members of younger generations to participate in future elections. Young people have historically voted at low rates, but that trend has started to change in recent years as more resources are being devoted to voter engagement among young people. This leads to the interest of understanding what best practices and strategies have academic institutions utilized to advance voter engagement on their campuses. This qualitative study analyzes these best practices and strategies at 84 colleges and universities, all of whom are members of The Andrew Goodman Foundation Vote …


#Clickbait: Social Media, Attraction, And Relational Development, Albani I. Berryhill Apr 2021

#Clickbait: Social Media, Attraction, And Relational Development, Albani I. Berryhill

Honors College Theses

In the age of social media networking and online dating, interpersonal communication has evolved. Today’s young adults have grown up during the evolution of social media. Social Penetration Theory (SPT) proposes that interpersonal relationships develop through self-disclosure (Punyanunt-Carter, 2019). As we move from public to more private information in the process of self-disclosure, we develop deeper and closer interpersonal relationships. The purpose of this study is to analyze attraction, perceived authenticity, and relational development on social media through the SPT lens. I argue that Twitter is a popular social media platform that encourages user authenticity and that social media users …


Environmental Participation And Evaluation On Marshall University's Campus, Noah Adkins Smentkowski Jan 2021

Environmental Participation And Evaluation On Marshall University's Campus, Noah Adkins Smentkowski

Theses, Dissertations and Capstones

Encouraging environmental awareness and engagement on Marshall University’s campus is a fundamental goal of the institution’s Sustainability Department. In working with the department, this study sought to describe the student body’s perceptions, opinions, and rates of environmentally friendly behaviors on campus. In addition to describing the desired population, analysis was conducted to identify what factors influence pro-environmental behaviors within students to produce more effective messaging and engagement strategies for the Sustainability Department. Through the lens of the Theory of Reasoned Action (TRA), individual action is produced by behavioral intent, influenced by an individual’s values, norms, and perceived situational control. Measures …


Ua19/16/1 Wku Football Media Guide, Wku Athletic Media Relations Jan 2021

Ua19/16/1 Wku Football Media Guide, Wku Athletic Media Relations

WKU Administration Documents

WKU football media guide for 2021.


Ua35/7 Preparing Students For Infinite Possibilities 2007-2021, Wku Gatton Academy Of Mathematics & Science In Kentucky Jan 2021

Ua35/7 Preparing Students For Infinite Possibilities 2007-2021, Wku Gatton Academy Of Mathematics & Science In Kentucky

WKU Administration Documents

Report of awards, research projects, study abroad opportunities and alumni achievements.

  • Hannah Fugate
  • Naomi Kellogg
  • Niven Achenjang
  • Tyler Jury
  • Paul Hudson
  • Luke Yap
  • Chris Obermeyer
  • Vishnu Tirumala
  • Hannah Pennington
  • Shelby Rader
  • Sarah Schrader
  • Ryan Gott
  • Alex Pena
  • Jenna Ellis
  • Elaine Flynn


Ua1f Kern Alexander Censorship Vertical File, Wku Archives Jan 2021

Ua1f Kern Alexander Censorship Vertical File, Wku Archives

WKU Administration Documents

Digitized vertical file materials regarding WKU President Kern Alexander's interactions with the College Heights Herald.


Ua1f Kern Alexander Vertical File Part 3, Wku Archives Jan 2021

Ua1f Kern Alexander Vertical File Part 3, Wku Archives

WKU Administration Documents

Digitized vertical file materials regarding WKU President Kern Alexander and his tenure as president 1986-1988.


Ua68/17 Wku Dance: Creating, Thinking, Artists, Wku Theatre & Dance Jan 2021

Ua68/17 Wku Dance: Creating, Thinking, Artists, Wku Theatre & Dance

WKU Administration Documents

Newsletter created by and about the WKU Dance program.


Cultivation Theory: Media Effects Toward Consumer Evaluations Of The Criminal Courts, Lindsey Dale Elliott Jan 2021

Cultivation Theory: Media Effects Toward Consumer Evaluations Of The Criminal Courts, Lindsey Dale Elliott

Murray State Theses and Dissertations

A substantial body of literature connects media effects to consumer perceptions of the criminal justice system. Research on the topic of cultivation theory has highlighted that an increased fear of crime within the general populace, due to an exaggeration of violence and criminal activity in the mass media, has spurred increased support for punitive policing, harsher sentencing, and positive feelings toward capital punishment. However, no research exists to explicate the cultivation of consumer perceptions toward the criminal courts. This study examines the impact of media consumption through television, the internet, and social media on consumer evaluations of the criminal courts. …


Is Care In The Air?: A Crisis Ethics Case Study Of American Airlines’ Communication During The Covid-19 Pandemic, Lily V. Hicks Jan 2021

Is Care In The Air?: A Crisis Ethics Case Study Of American Airlines’ Communication During The Covid-19 Pandemic, Lily V. Hicks

Graduate Theses, Dissertations, and Problem Reports (ETD)

This research proposes a qualitative case study of American Airlines’ communication during the first month of the COVID-19 global pandemic. Data from the airline’s press releases along with its tweets and a sample of organizational responses to those tweets are offered for proposed analysis using the lenses of Situational Crisis Communication Theory, the Applied Model of Care Considerations, and the body of crisis literature on audience coping and emotions during crises. This in-depth look at a unique communication phenomenon will be a fundamental step in examining how airline communication exhibits ethics or lack thereof and is related to people’s emotions …


Ua77/1 Wku Spirit, Wku Alumni Relations Oct 2020

Ua77/1 Wku Spirit, Wku Alumni Relations

WKU Administration Documents

WKU's alumni magazine. Contents:

  • Trabue, Amanda. VP Notes
  • WKU Increases Access with Hilltopper Guarantee, Other Scholarship Program Changes
  • WKU Sets Records in Freshman Class Growth, Quality
  • Four New Members Join WKU Board of Regents – Currie Millikin, Jan West, Garrett Edmonds, Shane Spiller
  • Ethan Logan Named Vice President for Enrollment & Student Experience
  • WKU Celebrates World Teachers’ Day by Announcing Two Scholarship Programs
  • WKU Student Publications Earns Three National Pacemakers
  • WKU to Go Test Optional for Admission
  • WKU’s Panhellenic Council Earns National Recognition
  • WKU Department of Art is Now WKU Department of Art & Design
  • WKU Food Recovery Network Redirects …


Ua19/16/1 2020-21 Wku Hilltopper Basketball Preseason Prospectus, Wku Athletic Media Relations Oct 2020

Ua19/16/1 2020-21 Wku Hilltopper Basketball Preseason Prospectus, Wku Athletic Media Relations

WKU Administration Documents

2020-21 preview of the WKU men's basketball team.


Ua52/1 Out Of The Box, Wku Archives Oct 2020

Ua52/1 Out Of The Box, Wku Archives

WKU Administration Documents

Newsletter created by and about WKU Archives and the records management program.


Brave New World - Connectivity, Rhonda S. Binda Aug 2020

Brave New World - Connectivity, Rhonda S. Binda

Open Educational Resources

The trifecta of globalization, urbanization and digitization have created new opportunities and challenges across our nation, cities, boroughs and urban centers. Cities are in a unique position at the center of commerce and technology becoming hubs for innovation and practical application of emerging technology. In this rapidly changing 24/7 digitized world, city governments worldwide are leveraging innovation and technology to become more effective, efficient, transparent and to be able to better plan for and anticipate the needs of its citizens, businesses and community organizations. This class will provide the framework for how cities and communities can become smarter and more …