Organizational Communication Commons^™

Supervisor-Subordinate Conflict Negotiation: Examining The Core Concerns In Light Of Communication Accommodation And Gender Roles, Piyawan Charoensap-Kelly

Dissertations

This quasi-experimental study examined a supervisor-subordinate negotiation of an emotion-laden conflict from the lens of the core concerns framework, communication accommodation theory, and gender roles research. Results empirically support CCF that, by accommodating or attending to the employees’ core concerns, managers can stimulate employees’ positive emotion and integrative intention. However, under- and overaccommodating the core concerns can lead to distributive intention. Additionally, the employees’ perception of manager goodwill can strengthen or attenuate the positive effect of core concerns accommodativeness on outcome variables especially for male managers. Thus, moderate accommodation is recommended for male managers. For female managers, the results show …

The Influence Of Verbal Aggressiveness And Verbal Argumentativeness On College Student Leadership Styles, Jane Anne Mattina

Dissertations

The behaviors and styles of leaders have been studied for many years yet, the study of college study leaders has not been as prevalent. This study examined the possible relationships between the levels of verbal aggressiveness and verbal argumentativeness and college student leadership styles as described by the Student Leadership Practices Inventory (Kouzes & Posner 1995).

Using quantitative and qualitative approaches with multiple college student leadership groups at three different universities and community colleges, this study found that college student leaders are less verbally aggressive than student non-leaders, and are more verbally argumentative than student non-leaders. Furthermore, positive and negative …

Effects Of Job Stereotype, Applicant Gender, And Powerful And Powerless Speech Styles On Telephone Interview Outcomes, Heather Deanna Palmer Mcfarland

Dissertations

By examining the effects of powerful and powerless speech styles, gender stereotyped jobs, and gendered voices during the employment interviewing process, this study sought to further the research of Parton (1996); Parton, Siltanen, Hosman, and Langenderfer (2002); and Juodvalkis, Grefe, Hogue, Svyantek, and DeLamarter (2003). This study was designed to further explore the possibility of longitudinal changes within acceptable communicative expectations during telephone job interviewing. Participants (undergraduate and professional) listened to two audio taped interviews manipulated by speech style, stereotyped job title, and interviewee gender. Variables were evaluated on semantic differential scales following the previous work of Parton (1996). Similar …