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2017

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Articles 61 - 90 of 104

Full-Text Articles in Interpersonal and Small Group Communication

A Longitudinal Study Of Parental Anti-Substance-Use Socialization For Early Adolescents’ Substance Use Behaviors, Youngju Shin, Michelle Miller-Day Mar 2017

A Longitudinal Study Of Parental Anti-Substance-Use Socialization For Early Adolescents’ Substance Use Behaviors, Youngju Shin, Michelle Miller-Day

Communication Faculty Articles and Research

The present study examines the role of communication in shaping norms and behaviors with significant personal and societal consequences. Based on primary socialization theory and the general theory of family communication, parental anti-substance-use socialization processes were hypothesized to influence early adolescents’ substance use norms and behaviors. Using longitudinal data (N =1,059), the results revealed that parent-adolescent prevention communication about substance use in the media and parental anti-substance-use injunctive norms were positively associated with early adolescents’ personal anti-substance-use norms, which, in turn, led to decreases in recent alcohol, cigarette, and marijuana use. It was also found that family expressiveness and structural …


Transforming Conflict: A Grounded Theory Study Of Six Behavior Domains Of Leaders In Five Different Fields, Scott A. Dick Mar 2017

Transforming Conflict: A Grounded Theory Study Of Six Behavior Domains Of Leaders In Five Different Fields, Scott A. Dick

Dissertations

Purpose: The purpose of this grounded theory research consisting of five collective phenomenological studies was to generate a theory that explains how exemplar leaders from five different fields use six domains of conflict transformation behaviors to establish common ground and produce breakthrough results. The six domains of behavior are communication, collaboration, ethics, emotional intelligence, problem solving, and process. Methodology: The sample was composed of 75 exemplar leaders from five different professional fields and included an analysis of over 1,300 pages of interview transcripts as the main data source for the study. Findings: The results found that exemplar leaders establish, build, …


Why Follow? Followership Favorability And Followership Styles, Hanna M. Miller Ms. Mar 2017

Why Follow? Followership Favorability And Followership Styles, Hanna M. Miller Ms.

UNO Student Research and Creative Activity Fair

Given the choice between leading or following in a group setting, which would you choose? Leadership and followership both have strengths and limitations. However, the perceptions of followership are typically unfavorable when compared to leadership. This quantitative study expands on the perceptions of followership by analyzing followership favorability among group members and followership styles as they relate to the Leader-Member Exchange (LMX) Theory and Follower’s Active Engagement Theory.

Keywords: Followership, Leadership, LMX Theory, Leader-Member Exchange, Unfavorable Perceptions, Followership Styles, Active Engagement


The Effects Of Time Spent On Rapport Building: A Predictive Analysis Of A Higher Education Call Center, Alyssa L. Crary Mar 2017

The Effects Of Time Spent On Rapport Building: A Predictive Analysis Of A Higher Education Call Center, Alyssa L. Crary

Communication Studies

The forming of a relational connection between a caller and prospective donor in telephone fundraising is a vital step in successful engagement of charitable participation. This study aimed to fill a gap in current fundraising research by analyzing the direct connection between time spent building rapport and fundraising success. Data from a higher education call center in the Western United States was used to conduct a standard linear regression analyses. The amount of time spent building rapport was found to significantly influence payment type and amount of a philanthropic donation. A greater amount of time spent building rapport lead to …


Key To Success Of Offshore Outsourcing, Deep Patel Mar 2017

Key To Success Of Offshore Outsourcing, Deep Patel

Dissertations and Theses

With the proliferating growth in technology and Innovation and the necessity to use new technology skills, outsourcing has become a notable trend in the IT industry. Characterized by USP's like cost-effectiveness and timeliness, outsourcing companies has surged tremendously in the last decade. However, amidst the entire buzz, outsourcing has contributed to some major failures at recent times (A & M, 2016). That has even made organizations to critically think before going forward with an off-shore outsourcing company. A substantial issue on organizational capability and on-time delivery has questioned the very foundation of its efficiency. This has now leaded to surface …


Keeping Love Alive: Communication Modes, Relational Satisfaction And Communication Satisfaction In Long-Distance Dating Relationships, Taylor Hillard Feb 2017

Keeping Love Alive: Communication Modes, Relational Satisfaction And Communication Satisfaction In Long-Distance Dating Relationships, Taylor Hillard

Mahurin Honors College Capstone Experience/Thesis Projects

Couples in long-distance dating relationships (LDDRs) must determine how to best communicate with one another to maintain their relationship without the advantage of being geographically close. Fortunately, with advances in technology, individuals in LDDRs have multiple options regarding how they choose to communicate with their relational partner. These individuals may utilize more traditional modes, such as letter writing or phone calls, or more modern modes, such as text messaging or social media. However, not all of these communication modes may allow for satisfying communication or communication that benefits the relationship. Therefore, this study investigates how the frequency of use of …


Parental Messages About Substance Use In Early Adolescence: Extending A Model Of Drug-Talk Styles, Jonathan Pettigrew, Michelle Miller-Day, Young Ju Shin, Janice L. Krieger, Michael L. Hecht, John W. Graham Feb 2017

Parental Messages About Substance Use In Early Adolescence: Extending A Model Of Drug-Talk Styles, Jonathan Pettigrew, Michelle Miller-Day, Young Ju Shin, Janice L. Krieger, Michael L. Hecht, John W. Graham

Communication Faculty Articles and Research

This study extends a typology of parent-offspring drug talk styles to early adolescents and investigates associations with adolescent substance use. Data come from a self-report survey associated with a school-based, 7th grade drug prevention curriculum. Mixed-methods were used to collect data across four measurement occasions spanning 30 months. Findings highlight frequencies of various drug-talk styles over time (i.e., situated direct, ongoing direct, situated indirect, ongoing indirect, never talked), messages adolescents hear from parents, and comparisons of alcohol, cigarette, and marijuana use by drug talk style. This study advances understanding of parent-adolescent communication about substances and holds practical implications for drug …


Call For Manuscripts, Joseph P. Mazer Feb 2017

Call For Manuscripts, Joseph P. Mazer

Basic Communication Course Annual

Submissions are invited for publication consideration in Volume 30 of the Basic Communication Course Annual (2018). Managed by the Basic Course Division of the National Communication Association and published by the University of Dayton, the Annual publishes the best scholarship available on topics related to the basic course and is distributed nationally to scholars and educators interested in the basic communication course. Each article will be published online and indexed on the journal’s website.

All manuscripts submitted to the Annual will undergo blind peer review. Two or three members of the editorial board read and review each manuscript. The …


Centering Information Literacy (As) Skills And Civic Engagement In The Basic Communication Course: An Integrated Course Library Collaboration, Liliana Herakova, Jennifer Bonnet, Mark Congdon Jr. Feb 2017

Centering Information Literacy (As) Skills And Civic Engagement In The Basic Communication Course: An Integrated Course Library Collaboration, Liliana Herakova, Jennifer Bonnet, Mark Congdon Jr.

Basic Communication Course Annual

In an era of proliferating “fake news” stories (Fisher, Cox, & Herman, 2016; Mikkelson, 2016; Rutenberg, 2016; Tavernise, 2016), and a “post-truth” political climate (Higgins, 2016; Oxford Dictionaries, 2016), the need to pair public communication and civil discourse with information literacy instruction is more important than ever. A recent study by researchers at Stanford University revealed an alarming trend among students from middle school to college: while students at various stages of their formative education may have a facility with social media use and Internet navigation, they are easily deceived when asked to determine if the information they have read …


Embracing Social Media In The Basic Communication Course: Recommendations For The Digital Age, Soo-Kwang Oh, Jennifer S. Owlett Feb 2017

Embracing Social Media In The Basic Communication Course: Recommendations For The Digital Age, Soo-Kwang Oh, Jennifer S. Owlett

Basic Communication Course Annual

For communication scholars, the “bread and butter” (Dance, 2002), or “front porch” (Beebe, 2013), of the discipline is the basic course. The basic course is “that communication course either required or recommended for a significant number of undergraduates; that course which the department has, or would recommend as a requirement for all or most undergraduates” (Morreale, Hanna, Berko, & Gibson, 1999, p. 3). Most departments provide either a public speaking or hybrid course as their basic course (Valenzano, Wallace, & Morreale, 2014). Part of maintaining this “porch” is understanding what adaptations are needed. The basic communication course has undergone several …


Universal Adaptation: The Need To Enhance Accessibility In The Basic Course, Michael G. Strawser, Brandi N. Frisby, Renee Kaufmann Feb 2017

Universal Adaptation: The Need To Enhance Accessibility In The Basic Course, Michael G. Strawser, Brandi N. Frisby, Renee Kaufmann

Basic Communication Course Annual

It is well-documented that the basic course is the front porch of the communication discipline (Beebe, 2013). Regularly part of general education, the basic course introduces students who may never experience another communication course to communication-based content. Because of the prominence of the basic course in general education, the scope of participating students is vast in terms of motivation and ability. This varied population may present several challenges for basic course instructors. One oft-forgotten issue, or an afterthought in course design, is the development and implementation of accessible basic course delivery and materials for students with disabilities. We believe it …


Adapting The Basic Communication Course For A Globally And Technologically Mediated 21st-Century Context, Michael G. Strawser, Janet K. Mccormick Feb 2017

Adapting The Basic Communication Course For A Globally And Technologically Mediated 21st-Century Context, Michael G. Strawser, Janet K. Mccormick

Basic Communication Course Annual

The global marketplace is ripe for a reiteration (or a reminder) of the characteristics of an effective international communicator. Thankfully, the basic course, the “front porch” of the communication discipline (Beebe, 2013), may serve as a catalyst for pinpointed transcultural communication skills training. As communication knowledge and skills training increases in domestic and global importance (Morreale, Myers, Backlund, & Simonds, 2016), it is imperative that the basic communication course adapts to meet the demands of an international job market for communication practitioners. As such, this forum piece will address desirable international professional communication behavior and position a revised basic course …


Capitalizing On The Inevitable: Adapting To Mobile Technology In The Basic Communication Course, Brandi N. Frisby Feb 2017

Capitalizing On The Inevitable: Adapting To Mobile Technology In The Basic Communication Course, Brandi N. Frisby

Basic Communication Course Annual

It is undeniable that college classrooms have evolved. Students are reliant on, and connected to, friends, family, and endless amounts of information through convenient, affordable, and mobile technology (Kuznekoff & Tisworth, 2013). Although Wei and Leung (1999) reported students found classrooms to be the least acceptable public place for cell phone use, this has not deterred the classroom from becoming “deeply saturated” by mobile devices (Kuznekoff, Munz, & Titsworth, 2015, p. 344). Instructors report technology challenges their “beliefs about the nature of learning and their role in the classroom” (Fairchild, Meiners, & Violette, 2016, p. 99). Despite student and faculty …


Basic Course Forum: Section Introduction Feb 2017

Basic Course Forum: Section Introduction

Basic Communication Course Annual

The Basic Course Forum is designed to invite scholars and basic course practitioners to propose and debate specific key questions of concern related to the basic course. The 2016 topic is “Adaptation.” Submissions address how the basic course has in the past adapted to changing demands or in the future can adapt thusly. In crafting the essays, authors were asked to focus on one demand or constraint that either has, does, or likely will influence the delivery and/or content of the basic course. They were asked to explain the constraint, how it is tied to the basic course, and what …


A Blended Basic Course Examination Of Communication Apprehension And Self-Efficacy: A Comparative Analysis, Michael G. Strawser, Amy. L. Housley Gaffney, Allyson Devito, Sarah E. Kercsmar, Michael Pennell Feb 2017

A Blended Basic Course Examination Of Communication Apprehension And Self-Efficacy: A Comparative Analysis, Michael G. Strawser, Amy. L. Housley Gaffney, Allyson Devito, Sarah E. Kercsmar, Michael Pennell

Basic Communication Course Annual

Students desire rich subject-matter and relevant pedagogy despite rising tuition costs, greater demands for flexibility, and unique learning preferences (Allen & Seaman, 2014; Donnelly, Rizvi, & Summers, 2013; Reed & Sork, 2009; Moore, 2007). As higher education modalities have evolved a careful examination of these newer approaches is necessary. This study is a comparative assessment of communication apprehension and self-efficacy of students in traditional (face-to-face) and blended (face-to-face and online instructional components) basic course modalities. Parallel sections of a basic communication course are assessed and results indicated no significant differences between the two groups with minor exceptions.


Basic Communication Course Students’ Perceptions Of The Purpose And Their Role In The Peer Feedback Process, Angela M. Hosek, Stevie Munz, Keith C. Bistodeau, Zamzam Jama, Andrew Frisbie, Sonia Rains Ivancic Feb 2017

Basic Communication Course Students’ Perceptions Of The Purpose And Their Role In The Peer Feedback Process, Angela M. Hosek, Stevie Munz, Keith C. Bistodeau, Zamzam Jama, Andrew Frisbie, Sonia Rains Ivancic

Basic Communication Course Annual

Students enrolled in the basic communication course often engage in peer feedback workshops to enhance presentational speaking competence. As such, peer feedback workshops in the basic communication course provide an opportunity for students to provide and receive feedback on speech form, structure, and delivery (Broeckelman-Post & Hosek, 2014). The present study qualitatively examined data from 110 students enrolled in a basic communication course to determine their perceptions of the peer feedback process and what role(s), if any, they believed they had in the peer feedback process. Our thematic analysis revealed that students’ perceive peer feedback as a form of agency, …


The Impact Of Public Speaking And Hybrid Introductory Communication Courses On Student Perceptions Of Homophily And Classroom Climate, Melissa A. Broeckelman-Post, Brenda L. Macarthur Feb 2017

The Impact Of Public Speaking And Hybrid Introductory Communication Courses On Student Perceptions Of Homophily And Classroom Climate, Melissa A. Broeckelman-Post, Brenda L. Macarthur

Basic Communication Course Annual

This study examines whether public speaking and hybrid introductory communication courses contribute to whether students feel connected to one another as a result of taking the course. Results indicate that students develop stronger perceptions of homophily and connected classroom climate over time, and this growth is slightly larger in public speaking courses than in hybrid introductory communication courses. Attendance impacted the levels of perceived homophily and connected classroom climate at the end of the course. However, perceived homophily did not predict academic performance in either course, and perceptions of classroom connectedness only predicted the academic performance of students in the …


Research Articles: Section Introduction Feb 2017

Research Articles: Section Introduction

Basic Communication Course Annual

The Basic Communication Course Annual publishes the best scholarship available on topics related to the basic course and is distributed nationally to scholars and educators interested in the basic communication course. Each article is indexed in its entirety in the Education Resources Information Center (ERIC), an authoritative database of educational literature and resources. Essential for education researchers of all kinds, it features journals included in the Current Index of Journals in Education and Resources in Education Index.

Manuscripts published in the Basic Communication Course Annual are not restricted to any particular methodology or approach. They address issues that are significant …


Editor's Page, Joseph M. Valenzano Iii Feb 2017

Editor's Page, Joseph M. Valenzano Iii

Basic Communication Course Annual

The editor, Joseph Valenzano III, provides a summary on the content of Volume 29 and reflects on his term of service as editor of the Basic Communication Course Annual.


Front Cover, Title Page, Contents, Editorial Board Feb 2017

Front Cover, Title Page, Contents, Editorial Board

Basic Communication Course Annual

No abstract provided.


Recharge On The Go For The Busy Bee, Singapore Management University Feb 2017

Recharge On The Go For The Busy Bee, Singapore Management University

Perspectives@SMU

Human interactions can be energising and bring vitality to employees


Parent Prevention Communication Profiles And Adolescent Substance Use: A Latent Profile Analysis And Growth Curve Model, Hye Jeong Choi, Michelle Miller-Day, Youngju Shin, Michael L. Hecht, Jonathan Pettigrew, Janice L. Krieger, Jeongkyu Lee, John W. Graham Jan 2017

Parent Prevention Communication Profiles And Adolescent Substance Use: A Latent Profile Analysis And Growth Curve Model, Hye Jeong Choi, Michelle Miller-Day, Youngju Shin, Michael L. Hecht, Jonathan Pettigrew, Janice L. Krieger, Jeongkyu Lee, John W. Graham

Communication Faculty Articles and Research

This current study identifies distinct parent prevention communication profiles and examines whether youth with different parental communication profiles have varying substance use trajectories over time. Eleven schools in two rural school districts in the Midwestern United States were selected, and 784 students were surveyed at three time points from the beginning of 7th grade to the end of 8th grade. A series of latent profile analyses were performed to identify discrete profiles/subgroups of substance-specific prevention communication (SSPC). The results revealed a 4-profile model of SSPC: Active-Open, Passive-Open, Active-Silent, and Passive-Silent. A growth curve model revealed different rates of lifetime substance …


Arctic Research Collaborations Among Agencies: A Case Study Analysis Of Factors Leading To Success Within The Interagency Arctic Research Policy Committee, Meredith Clare Lavalley Jan 2017

Arctic Research Collaborations Among Agencies: A Case Study Analysis Of Factors Leading To Success Within The Interagency Arctic Research Policy Committee, Meredith Clare Lavalley

Bard Center for Environmental Policy

The Arctic is changing rapidly as average temperatures rise. As an Arctic nation, the United States is directly affected by these changes. It is imperative that these changes be understood to make effective policy decisions. Since the research needs of the Arctic are large; 14 Federal agencies have Arctic research programs. As a result, the government regularly works to coordinate Federal Arctic research in order to reduce duplication of effort and costs, and to enhance the research’s system perspective. The government’s Interagency Arctic Research Policy Committee accomplishes this coordination through its Five-year Arctic Research Plans and Collaboration Teams, which are …


Let's Talk About How We Talk: Communication Agreements In The Library Workplace, Kabel Nathan Stanwicks Jan 2017

Let's Talk About How We Talk: Communication Agreements In The Library Workplace, Kabel Nathan Stanwicks

University Libraries Faculty Scholarship

Purpose: This chapter introduces a new tool, termed the Communication Agreement, for enhancing communication in the library workplace. The chapter defines the communication agreement, provides discussion questions for forming a communication agreement, provides examples of how communication agreements are beneficial to a diverse library workforce, and provides strategies to informally assess communication agreements’ effectiveness.

Practical implications: Communication problems in diverse library workplaces can lead to, or exacerbate, conflict between employees. Generational, cross-cultural, gender, and other differences can lead to misunderstandings and conflict between employees. The communication agreement provides library managers with a tool to bridge differences in communication styles …


Communication In Organizations Curriculum - Online Degree Program, Communication Studies Jan 2017

Communication In Organizations Curriculum - Online Degree Program, Communication Studies

Curriculum Programs

This online degree completion option will help students enhance their marketability in today’s professional environment through the integration of theory and practice and the development of relational and organizational communication skills. Individuals who are proficient communicators are more valuable in contemporary organizations that are increasingly global, team-based, and feature flatter hierarchical structures.


Interpersonal Communication Curriculum, Communication Studies Jan 2017

Interpersonal Communication Curriculum, Communication Studies

Curriculum Programs

This option is designed for students who are interested in developing knowledge, skills, and abilities that facilitate effective communication in personal, professional, and group contexts. Students can tailor the program so as to prepare themselves for work in multiple or multi-faceted communicative environments.


Corporate Communication Curriculum, Communication Studies Jan 2017

Corporate Communication Curriculum, Communication Studies

Curriculum Programs

Communication is identified as one of the top skills required in any organization. This option provides students with the knowledge, values, perspectives, and skills necessary to understand the roles, functions, strategies, and management of positions within organizations with high communication demands.


Universal Design For Belonging: Living And Working With Diverse Personal Names, Karen E. Pennesi Jan 2017

Universal Design For Belonging: Living And Working With Diverse Personal Names, Karen E. Pennesi

Anthropology Publications

There is great diversity in the names and naming practices of Canada’s population due to the multiple languages and cultures from which names and name-givers originate. While this diversity means that everyone encounters unfamiliar names, institutional agents who work with the public are continually challenged when attempting to determine a name’s correct pronunciation, spelling, structure and gender. Drawing from over a hundred interviews in London (Ontario) and Montréal (Québec), as well as other published accounts, I outline strategies used by institutional agents to manage name diversity within the constraints of their work tasks. I explain how concern with saving face …


A Preliminary Investigation Of Empirically Based And Spiritually Based Marital Enrichment Programs, Laura Jacobi Jan 2017

A Preliminary Investigation Of Empirically Based And Spiritually Based Marital Enrichment Programs, Laura Jacobi

Communication Studies Department Publications

Similarities and differences of two empirically based marital enrichment programs, Prevention and Relationship Enhancement Program (PREP) and Couple Communication (CC), and two spiritually based marital enrichment programs, Couples’ Temperament Workshop and Heirs Together were examined. Using published literature and observation, foundations, goals, content, and outcomes were considered. Programs contained similar goals and content, with core curriculum surrounding communication skills and conflict management. Although outcome information is unavailable upon the spiritually based programs, it is possible that these programs may be as effective as empirically based programs validated through research considering the similarities in core curriculum; however, research is needed to …


A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams Jan 2017

A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams

International Journal of Applied Management and Technology

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …