Interpersonal and Small Group Communication Commons^™

Nike's Corporate Social Advocacy (Csa) Practices As Related To Strategic Issues Management (Sim) And Threats To Organizational Legitimacy, Eve Heffron

Electronic Theses and Dissertations

This research examined how corporate social advocacy (CSA) and corporate social responsibility (CSR) efforts impacted perceptions of authenticity. Using an experimental survey, participants were randomly exposed to Nike's actions related to the Black Lives Matter (BLM) movement via mock-online news articles. Participants completed a survey that contained Likert-type scale items regarding attitudes (perceived corporate intent, perceived authenticity, brand trust, and brand credibility) and behavioral intentions (word of mouth intentions (WOM), and purchase intention (PI)). Results indicated that positive attitudes significantly increased when Nike implemented an action step after taking a public stance on a controversial social-political issue. Further, results revealed …

Undoing Gender: An Analysis Of How Women Communicate Within The Agricultural Industry, Shala R. Larson

Electronic Theses and Dissertations

In recent history, women have entered more business-like positions in the agricultural industry. This thesis seeks to understand how women in agriculture describe their workplace communication and whether they feel they are part of a muted group. Twelve women were interviewed regarding their experiences as women in agriculture and were asked whether they feel valued in their positions and how they communicate with their male co-workers. Specifically, interviewees were asked if they ever felt the need to alter their communication to complement, emulate, or otherwise adjust to masculine communication styles. The majority of women interviewed reported having to strategically choose …

Identity Negotiation, Saudi Women, And The Impact Of The 2011 Royal Decree: An Investigation Of The Cultural, Religious, And Societal Shifts Among Women In The Saudi Arabian Public Sphere, Maha Alshoaibi

Electronic Theses and Dissertations

Historically, Saudi Arabian culture has been deeply rooted in tradition, religious customs, family-oriented structures, and gender derived expectations for men and women alike. Saudi Arabian culture emphasizes a patriarchal family structure where men financially provide for their family whereas women are expected to manage internal household duties such as raising children, upholding household affairs, and working within a limited scope of employment. The concept of Saudi Arabian women integrating into the public workforce has been a source of contention and debate for the last several hundred years. Due to recent changes in political and economic events, a royal decree issued …

A Comparative Analysis Of Media Representation Of Us College Athletic Scandals In Traditional News Media And Mediated Communication Within The College, Colleen Starrs

Electronic Theses and Dissertations

This study critically analyzes organizational and mass media communication about the Penn State Child Sexual Abuse Scandal of 2011. The author examines the different ways in which Pennsylvania State University administrators and officials communicated the scandal internally to their community (campus community and surrounding city community) and compared it to how The New York Times communicated the scandal through their unique media platform to the world. The timeline for the data is from November 1, 2011, to July 31, 2012, as the scandal broke to the world, as well as, the months immediately after. The findings suggest that as the …

Motivations, Team Dynamics, Development Practices And How They Impact The Success Of Open Source Software: A Study Of Projects Of Code For America Brigades, Le Chang

Electronic Theses and Dissertations

Open data movement has nurtured the growth of civic open source software (OSS) in the recent decade. This emerging phenomenon has demonstrated a way that a community can collectively utilize technology to solve its problems.

This study is based on software projects in brigades of Code for America, which is a network of organizations that group volunteers to create digital solutions to community problems. In this study, we analyze the software engineering practices of current civic open source software development, participants' motivations and perceptions of the projects, and provide insights on the antecedents of success of the application development.

A …

What #Nowomanever Wants To Hear: The Social Construction Of Corrective Facework After Street Harassment, Emily Knapp

Electronic Theses and Dissertations

The purpose of the present study was to investigate the social construction of women's corrective facework after experiencing gender based street harassment. A thematic analysis using open coding was used to explore, examine, and identify themes within the data. Three major themes were revealed in the data and they are 1) a resistance against a cycle of facework, 2) public spaces without accountability, and 3) disproportionate responses from men. In addition to the three themes, I will present an interpretation of Twitter as a public journal used to resist normative realities of gender based street harassment. These results are important …

Gender And Conflict In Long-Term Romantic Relationships, Emily Hamlin

Electronic Theses and Dissertations

Conflict is inevitable, but not inherently negative. All relationships face conflict with some frequency and long-term romantic partnerships are no exception. This exploratory qualitative study investigated conflict types, approaches, and affective components using digital conflict journals. Participants logged their relational conflict for one month in order to gain insight into the communication practices and conflict perceptions of couples. A conflict cycle and sensemaking framework was applied to identify patterns and best practices.

Help Me Be Healthy: Perceptions Of Social Support In An Online Weight Loss Program, Brittany Davies

Electronic Theses and Dissertations

As technology changes, so do the ways in which we receive information, provide information and interact with one another. The exchange of social support is increasingly mediated by technology in the realm of health, nutrition, and fitness (Dahl, et al 2015; Wright et al 2011). Commercial weight loss and healthy lifestyle initiatives such as the Beachbody programs incorporate social media and web applications to reach a broader consumer base with individualized programming options. The present study, guided by optimal matching theory and the helper theory principle, employed online participant-observation and in-depth, semi-structured interviews with Beachbody coaches and participants to investigate …

A Qualitative Analysis Of Key Concepts In Islam From The Perspective Of Imams, Chandler Dobiyanski

Electronic Theses and Dissertations

The continuous occurrence of terrorist attacks in the name of Islam has shown this ideology and its tenets are at least somewhat connected to jihadists committing attacks in its name. This ideology in terms of 13 themes was investigated by the researcher in 58 sermons outlined in the tables in the appendix. These themes include: brotherhood, death, freedom, human rights, justice and equality, love, oppression, peace and treaty, self-defense, sin, submission, terrorism and truth vs. lies. The researcher used a sample of 10 sermons from U.S.- born imams and 10 sermons from foreign-born imams as the basis for the analysis …

Analysis Of United States Congresswomen's Tweets During The 2017 And 2018 Women's Marches Against Donald Trump In The U.S., Cynthia Nnagboro

Electronic Theses and Dissertations

This thesis analyzes the content of United States Congresswomen's Tweets during the 2017 and 2018 Women's March on Washington (WMW). The research is based on the media framing theory. Previous literature has asserted that women in Congress place a higher priority on women's issues than other policy legislations. This study sought to determine the degree to which these assertions were true by analyzing Congresswomen's tweets during the WMW. A total of 1950 tweets from Congresswomen were collected during four days and analyzed for content and tone. Findings in this thesis invalidate that claim as the results of the investigation shows …

Dialogic Praxes In Gabriel Marcel’S Philosophy: Hope For Being In A Technological World, Margaret M. Mullan

Electronic Theses and Dissertations

In a technological age, communicators report conflicting experiences of presence and absence, connection and isolation. Dislocation, distraction, and disconnection present challenges for dialogue and reveal a world broken by technology. A world broken by technology invites a response. Philosopher Gabriel Marcel (1889-1973) offers insightful reflections on ways of being in a broken world. Marcel’s philosophical reflections on body, reflection, intersubjectivity, and technology form the primary content for this dissertation.

In Chapter One, Gabriel Marcel, philosopher, playwright, and international speaker, is introduced as participant in twentieth-century Paris, France. Marcel’s philosophy emerged in response to his societal, technological, and cultural contexts. Chapter …

Sensemaking In Honors Scheduling, James Rowland

Electronic Theses and Dissertations

Honors courses offer students unique opportunities such as smaller class sizes, applied application of knowledge, and a closer mentorship with the faculty member. Through observation, there are some cases where courses have regularly been cancelled every term due to low enrollment. When these courses are often canceled, it can impact the honors program ability to continue to offer courses to the students. Using Weick's work on Sensemaking and principles of analyzing organizational culture, the study addressed how honors students are impacted by course cancellations and how they communicate about the impact. Through two focus groups with a total of eleven …

Psychometric Testing Of The Presence Of Nursing Scale: Measurability Of Patient Perceptions Of Nursing Presence Capability Of Nurses In An Academic Medical Center, Rebecca L. Turpin

Electronic Theses and Dissertations

Introduction: Nursing presence occurs when nurses expend themselves on the behalf of a unique patient. This phenomenon requires further research to develop instruments. The Presence of Nursing Scale (PONS) measures the patient’s perspective (Kostovich, 2012). Psychometric testing of PONS-Revised using exploratory factor analysis is warranted to further develop a reliable and valid measure of nursing presence. Contextual workplace variables need exploration in inpatient settings for correlation with nursing presence.

Method(s): A convenience sample of 122 adult inpatients from ten acute-care nursing units in a Southeastern Magnet hospital were surveyed to conduct the first psychometric testing of this revised instrument using …

The Influence Of High/Low Context Culture On Choice Of Communication Media : Students’ Media Choice To Communicate With Professors In China And The United States., Xiaoxu Yang

Electronic Theses and Dissertations

This study focuses on a widely used cultural construct, high context and low context culture to investigate the culture’s influence on media choices. This research compares the communication media choices of two cultures: the high context culture of China and the low context culture of the United States. 351 participants from the two countries filled out the surveys. All the participants were college students; 195 participants were from a mid-size college in China and 156 from a Midwestern University in the United States. The survey included the high context-low context scale, media richness questions and how participants choose media to …

Love On - The Life Of A Suicide Survivor: A Performance Autoethnographic Study, Patricia R. Wheeler

Electronic Theses and Dissertations

Suicide touches the lives of millions of people each year in this country alone, yet conversations about suicide loss and survival after a loss remain taboo and often do not happen. The story I performed for this performance autoethnographic study centers on my life as a survivor of suicide. It provides a starting point for dialog regarding trauma, grief, and suicide loss. The narrative was constructed directly following the sudden death of my father, which had a direct effect on my ability to produce artistic work. The development, staging and performance of the story were altered to account for the …

An Examination Of Serial Arguing And Marital Satisfaction In Premarital Cohabiters And Direct Marriers, Rachel Reymann

Electronic Theses and Dissertations

Negative communication behaviors that occur prior to marriage often continue into marriage without proper intervention (i.e. marriage counseling). One such communication behavior is the serial argument (i.e. an argument that occurs and reoccurs over time). The topics that married couples argue about offer a unique insight to the health of one's relationship. The present study examined differences between 124 individuals, 93 who cohabited with their spouse prior to marriage and 31 who did not, in both the topics and frequency of serial arguments and overall martial satisfaction. The results indicated that there was no difference in frequency (number of topics, …

Transitions In Polyamorous Identity And Intercultural Communication: An Application Of Identity Management Theory, Allison Table

Electronic Theses and Dissertations

This thesis examines the intercultural communicative strategies and non-monogamous identity formation of polyamorous individuals. The purpose of this study is to investigate the identity management tactics that polyamorous individuals utilize to navigate a society in which monogamy is the norm. Interactions of polyamorous individuals within a monoganormative society are treated as a type of intercultural communication due to the contrasting cultural identities and communication rules. E-interviews with 38 polyamorous individuals provided basis for phone and Skype interviews. The Retrospective Interview Technique (Huston, Surra, Fitzgerald, & Cate, 1981) required interviewees to recall development of their polyamorous identity and interactions with monogamous …

Provider Recommendation Of Hpv Vaccination: Bridging The Intention-Behavior Gap, Erica Landis

Electronic Theses and Dissertations

The present study, guided by preproduction formative research principles, employed in-depth interviews and a brief survey with pediatric healthcare providers (N=15) to investigate the consistency between behavioral intention to strongly recommend the HPV vaccine, and implementation of the actual behavior. Specifically, the Integrative Model of Behavioral Prediction (IMBP) was used as a framework to examine the impact of skills and environmental constraints on that behavioral intention-behavioral performance relationship. Results suggest providers intend to strongly recommend the HPV vaccine at a high level, but actually recommend the vaccine with a slightly lesser frequency. A thematic analysis of interview transcripts yielded a …

Organizational Communication: Perceptions Of Staff Members’ Level Of Communication Satisfaction And Job Satisfaction, Priti R. Sharma

Electronic Theses and Dissertations

The purpose of this research study was to explore the topic of organizational communication in higher education and examine staff members’ perceptions about their level of communication and job satisfaction in their workplaces. This study was also designed to test the relationship between communication satisfaction and job satisfaction by analyzing the significance of different dimensions of Communication Satisfaction with the view that satisfaction is multifaceted.

A total of 463 non-faculty staff members from different units of a single higher education institution participated in this study. This study included non-teaching staff, including student workers and both full-time and part-time staff members. …

The Influence Of Trait Anxiety On Information Processing: An Elaboration Likelihood Study, Michael Appelbaum

Electronic Theses and Dissertations

This study explored the influence of trait anxiety on information processing in persuasive situations, and investigated cognitive load as a mediator of this relationship. The research presented was based off DeBono and McDermott's (1994) framework for exploring trait anxiety and persuasion. The theoretical lens used to explore information processing, the elaboration likelihood model (Petty & Cacioppo, 1986) posits that motivation and ability are necessary components to elaborate on a message. However, very little research has addressed ability variables like trait anxiety. I predicted that students high in trait anxiety would be persuaded by the attractiveness of the source (peripherally) whereas …

Multiculturalism As Reported By The European Online Press: A Qualitative Study On The Manifestation Of Othering Discourses, Shomik Chakrabarti

Electronic Theses and Dissertations

This study critically examined how issues of multiculturalism and Muslim immigration are discursively constructed within the English language European online press. Through the use of a frame analysis as well as a more focused discourse analysis, an examination was undertaken to uncover how “us” versus “them” perspectives were manifest within a public discourse. A total of 132 articles from The Daily Mail, Le Monde Diplomatique, Dutchnews.nl, Spiegel Online and The International Herald Tribune were selected using a systematic sampling method based on the results of a search query for multiculturalism at each news site. The analysis of the data corpus …

Instructor Response To Uncivil Behaviors In The Classroom: An Application Of Politeness Theory, Natalie Yrisarry

Electronic Theses and Dissertations

This study examines levels of politeness in real time instructor responses to classroom incivility behaviors. Student participants were randomly assigned to view a video of an instructor responding to either passive or active student incivility behaviors in various ways. The responses were based on politeness theory conceptualizations of avoidance, mid-level politeness, or bald on record responses. A 2 (i.e., passive, active student incivility) x 3 (i.e., avoidance, mid-level, or bald on record instructor response) experimental design formed six conditions. High quality video simulations of a classroom environment, portraying one of the six conditions, were created to specifically address these dimensions. …

Men And Mustangs: From Communicative Messages Within The Wild Horse Inmate Program To A Communicative Theory Of Learning How To Teach, Kristine Larissa Reyes

Electronic Theses and Dissertations

The purpose of this study was to discover the communicative messages within the Wild Horse Inmate Program. This dissertation developed the communicative theory of learning how to teach, a grounded theory based on the communicative messages of the Department of Corrections' officers and Bureau of Land Manager employees who work with inmates in a western state Wild Horse Inmate Program. I approached theorizing the communicative theory of learning how to teach from the applied communication perspective that communication is the enactment and application--symbolic and physical--of communication in daily life. The applied context was the Wild Horse Inmate Program where I …

Cognitive Dissonance In The Classroom: The Effects Of Hypocrisy On Academic Dishonesty, Joanna Goldonowicz

Electronic Theses and Dissertations

Academic dishonesty and academic entitlement plague many college campuses. This research applies the theory of cognitive dissonance to the classroom in an attempt to curb academic dishonesty. Hypocrisy, a branch of the theory of cognitive dissonance, has been induced with regards to health and pro-social causes, but has not been applied to the field of higher education. In order to apply the concept of hypocrisy to academic dishonesty, a two-part experiment was conducted. The first portion of the experiment was an in-class manipulation and the second portion was an online survey conducted one month after the manipulation. Two hundred two …

An Examination Of The Connection Between Genuine Dialogue And Improv, Kathleen O'Neal

Electronic Theses and Dissertations

The value of improv training extends beyond the stage. Improv has been successfully utilized and applied in a variety of ways in the workplace, school, and community. This study examines the connection between genuine dialogue and improv to determine if improv exhibits dialogic qualities. Three focus groups were conducted with a total of nineteen improv students. Additionally, an interview was conducted with the director of a hospital's Innovation Lab where improv is used in an organizational setting. The conditions for dialogue set by Gordon (2006) served as a guideline for analyzing data. Thematic analysis generated categories used to analyze data. …

Dog Ownership As A Catalyst Of Conflict And Relationship Maintenance In Romantic Relationships, Ashley Elrick

Electronic Theses and Dissertations

Pets are a common aspect of life for many Americans. In 2012, 36.5% of American household owned dogs and 30.4% owned cats (American Veterinary Medical Foundation, 2012). The purpose on this study was to explore the influence of dog ownership on romantic relationships. Specifically, this thesis investigates how dog ownership acts as a catalyst of relational maintenance and conflict behavior in interactions about the couple's dog. No prior research has been conducted on the role dogs' play in enacting relational maintenance or conflict in romantic relationships, so it is unclear if there is an influence to the these behaviors. This …

Provider Perceptions Of Ableism And Social Support Networks In The Healthcare Setting, Darcey Mccampbell

Electronic Theses and Dissertations

The objective of this study is to investigate ableism and social support networks in the healthcare setting. Social support networks play an important role in combating emotional distress in healthcare. They provide disabled patients a method for defending against the negative effects of ableism among other stressors. By definition, ableism refers to perceptions that disability is abnormal and undesirable. Ten healthcare providers in central Florida (i.e., in nursing homes, rehabilitation centers, and primary care offices) were interviewed, using in-depth face-to-face qualitative interviewing. Participants were asked questions relating to the effects of ableist language on patients with disabilities as well as …

Message Prioritization In Computer-Mediated Communication: A Study Of Mobile Device Use In The Classroom, Paul Wills

Electronic Theses and Dissertations

College students are using their mobile devices during class and this research investigates different aspects of why college students feel so inclined to use these devices during class as well as by what means are students using to participate in computer-mediated communication while simultaneously engaging in classes. This research surveyed 146 students on their perceived use of their own mobile device use during class. The study compared how often different types of devices, such as mobile phones, tablets, and laptops, and different types of social media outlets, like Facebook, Twitter, and other social media websites, were used during class. The …

The Effect Of Face Threat Mitigation On Instructor Credibility And Student Motivation In The Absence Of Instructor Nonverbal Immediacy, Laura Trad

Electronic Theses and Dissertations

Many years of communication research have shown that an increase in immediacy has been a major factor that affects students‘ perceptions of instructor credibility which in turn affects, both students‘ cognitive and affective learning, student state motivation and a variety of other positive outcomes. However, in order for immediacy to be effective, instructor and student must be in the same location at the same time. With the recent push toward on-line classes, what can we find to act like immediacy in a text based format? This research suggests that face threat mitigation can be used in a text-based environment, to …

How Do They Fit In?: Millennials In The Workplace, Carolee Richendollar

Electronic Theses and Dissertations

In some organizations four generations work together creating a unique culture. Millennials are the second largest generation currently in the workforce. Organizational culture is affected by interpersonal communication. Interviews were conducted with 17 workers between the ages of 19 and 30. Interviews consisted of 22 open-ended questions regarding daily tasks, organized activities, and interpersonal interaction. The perspective of organizational culture was evaluated through personal, task, social, and organizational rituals. Membership categorization was used to determine common vocabulary used to identify with coworkers. Duck’s theory on attraction was used to evaluate interpersonal behavior seeking to determine psychological attractors acting as catalysts …