Interpersonal and Small Group Communication Commons^™

Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal

International Journal of Aviation, Aeronautics, and Aerospace

Silence among flight crews has been one of the significant causes of aviation incidents and/or accidents. This study aims to explore why flight attendants remain silent during flights and/or do not report errors after the end of the flight. For this purpose, semi-structured online interviews were conducted with 21 flight attendants. The data were analyzed through content analysis using the MAXQDA 22 Qualitative Analysis Program. Themes and coding related to the research question were obtained by analyzing the scripts with creative coding techniques. Nine themes were identified by the content analysis, namely "poor relationship with cabin supervisors/pilots", "the lack of …

Tools For Collective Thought: Augmenting Collaborative Sensemaking, Jacob Zimmerman

Pomona Senior Theses

As some pioneers of personal computing argue, we have yet to reach the potential that computing offers to enhance our cognition. Some modern scholars of tools for thought give a prerogative to develop transformative tools for thought (Matuschak & Nielsen, 2019), recognizing that the tools we may use enable new thought patterns and thus new cognitive abilities. As cognition is mediated both by our tools and by the minds of others, I evaluate the current state of literature on tools built to support collaborative sensemaking, a domain of collective cognition characterized by various interdependent cognitive processes. To apply and test …

Investigating Collaborative Explainable Ai (Cxai)/Social Forum As An Explainable Ai (Xai) Method In Autonomous Driving (Ad), Tauseef Ibne Mamun

Dissertations, Master's Theses and Master's Reports

Explainable AI (XAI) systems primarily focus on algorithms, integrating additional information into AI decisions and classifications to enhance user or developer comprehension of the system's behavior. These systems often incorporate untested concepts of explainability, lacking grounding in the cognitive and educational psychology literature (S. T. Mueller et al., 2021). Consequently, their effectiveness may be limited, as they may address problems that real users don't encounter or provide information that users do not seek.

In contrast, an alternative approach called Collaborative XAI (CXAI), as proposed by S. Mueller et al (2021), emphasizes generating explanations without relying solely on algorithms. CXAI centers …

The Toolkit For Social Support And Social Anxiety: S*A*S*S*, Cynthia E. Kmety

Masters Theses

The purpose of this study was to create a toolkit for social support and social anxiety using the Communal Coping method. There was background research conducted on social anxiety and social support, COVID impact, Communal Coping, and resilience and skill building. Before constructing the toolkit, a survey was conducted with 29 Eastern Illinois University students to measure their assessment of their social anxiety and social support. The results of this survey found that students have a need for social support and are affected by their anxiety. Once the toolkit: the workbook and the facilitator’s manual, were completed, a pilot class …

A Mixed Methodological Examination Of Older Adults’ Psychological Reactance Toward Caregiving Messages From Their Adult Children, Hannah Ball, Keith Weber, Alan K. Goodboy, Christine E. Kunkle, Christa L. Lilly, Scott A. Myers

Communication Faculty Articles and Research

This study extends psychological reactance theory (PRT) to family caregiving by exploring autonomy-threatening messages adult child caregivers use to gain compliance from older adult parents. Results of focus groups and interviews with older adult care recipients (Study One) and caregivers (Study Two) corroborated three types of autonomy-threatening messages, which were used to test PRT (Study Three). Older adults (N = 281) were randomly assigned a caregiving message and answered reactance-related survey questions. Results supported serial mediation: relative to an autonomy-supporting message, two types of autonomy-threatening messages (i.e., offering directives, expressing doubt) triggered greater freedom threat, which amplified reactance. In …

Researcher And Academic Library Roles And User Beliefs In The Pandemic: Designing The Open-Access And Library Usage Scale (Oalu), Elizabeth Dezouche, Angelique Blackburn

Killam Library Faculty Publications

We investigated whether individuals believe they have a right to information during a crisis, and whether attitudes about crisis-related information sharing differ by age and one’s role in providing or consuming information. We measured attitudes about aspects of data sharing related to COVID-19: researchers’ obligation to share data, publishers’ obligation to share information, and libraries’ responsibility to provide them. We predicted younger individuals, especially students as consumers of information, would report stronger preference for open access to pandemic-related information. A principal components analysis was performed, and two predicted factors emerged: information-sharing obligations and libraries’ responsibility to provide resources. Age was …

Does A Sender’S And Recipient’S Relationship Influence Readers’ Interpretation Of Message Tone?, Allison Arp

Masters Theses, 2020-current

Given the importance of computer-mediated communication (CMC) and the uniqueness of the cues that have meaning in this environment, research is warranted to investigate how the relationship between the people communicating via CMC might impact the way the message and cues are interpreted. This study aims to investigate whether different inherent levels of authority and familiarity between a message sender and recipient affect how email tone is interpreted. Previous studies demonstrate that when individuals communicate with authority figures, they employ different strategies than when communicating with peers. Furthermore, individuals adapt their behavior to mimic the interactants behavior, which in turn …

Music: Seeking Pleasure, Emotional Language, Ritualized Communication, Jillian N. Gerlach

Interdivisional Studies Summer Fellows

The impetus for my project was how I view listening to music as a spiritual or religious experience. Listening to music, instead of practicing religion, satisfies my inclination toward spirituality. In the introduction to my paper, I outlined how music exists in my life. I thought it was valuable to provide my unique experience to give context to my research. I created a diagram that delineates how I interact with music and the benefits I derive from listening to music. During this self-reflection, I realized listening to music functions like a ritual for me. I noticed my individual ritualized listening …

A Framework For Understanding How People Can Draw Different Conclusions Based On The Same Information, Evan Schapiro

Critical and Creative Thinking Capstones Collection

At least partially fueled by misinformation, political polarization is growing in the United States, leading to a breakdown of confidence in our traditional academic and political institutions. A popular belief is that a solution is to train people to think more rationally by eliminating the cognitive biases embedded in their subconscious thought patterns. This paper identifies the influences on my thinking and the framework used to look at these issues from a different perspective through methodological believing and the application of models of learning and conversation. The paper also points out that the methods of scientific inquiry often assume that …

Our Stories, Katelyn S. Lopez

Publications and Research

This semester, we participated in the “Our Stories” qualitative research project that involves learning more about students' first year, and first-semester experiences at City Tech during pandemic times. As we organized and read students’ posts, we journaled and practiced reflexivity, a qualitative research process that helps us examine how we are interpreting the data that we are engaging with. T Reflexivity is a process in qualitative research involving frequent examination of one’s position in the project. These positions include one’s assumptions, feelings, and so forth. An essential question for qualitative researchers, according to Leavy (2011), is “Has the researcher engaged …

The Effects Of Analog And Digital Cognitive Offloading On Memory, Olivia Sagely

Digital Studies

This study uses responses from a focus group to examine how college students participate in cognitive offloading, and looks at whether doing so with analog or digital methods effects their memory differently. The results from these focus groups are used to conduct an n-gram analysis.

Healing Racial Injustice With Mindfulness Research, Training, & Practice, Danielle "Danae" Laura

Mindfulness Studies Theses

This thesis offers a collection of authors and studies in support of improved research, training, and practice connecting mindfulness with racial justice through intergroup applications. The paper identifies barriers at work (e.g., colorblindness, spiritual bypass, white fragility, and implicit bias) in contemplative science, Western Buddhist communities, and secular mindfulness centers, which block the sizeable contributions possible in studying the intergroup application of mindfulness practice—specifically Lovingkindness Meditation, among others—when used as an intervention with anti-racist aims. Through secondary qualitative research, I reviewed six key works from Black authors on mindfulness and race, as well as six sample studies on the prosocial …

The Program To Reduce Implicit Bias In Carroll Hospital Center Using The Implicit Association Test, Katherine E. Traynor

Capstone Showcase

Natural brain processes make all individuals susceptible to unconscious bias; however, stressful, fearful, or anger-evoking situations as well as the negative influence of media and social surroundings increase the risk of holding obstructive bias, and there is a greater risk of being negatively impacted by this phenomenon when belonging to a minority population (Rose & Flores, 2020). As a result, high rates of infant mortality (10.2 deaths per 1,000 live births for the Non-Hispanic Black population compared to 4.1 in the White population) and cardiovascular related diseases (190.0 cases per 1,000 in the Non-Hispanic Black population compared to 161.3 in …

The Disc® Personal Profiles Of Emerging Sign Language Interpreters, Kim B. Kurz, Kierstin S. Muroski, Veronika B. Talbott

Journal of Interpretation

Language interpretation is a discipline of choices governed by the unique personality and behavioral traits of individuals involved in an interpreted interaction. Interpreters are communication facilitators for people who do not share languages. Every interpreter has distinct personality and behavioral traits that influence their communication choices. There are benefits for interpreters to be keenly aware of personality styles and behaviors. This article reports the findings of the personality and behavioral styles using the DiSC® Personality Profile Instrument of 242 undergraduate American Sign Language-English Interpreting students over a nine-year period. Specifically the study explores the four DiSC® profiles, Dominance, Influence, Steadiness, …

Frederick Wiseman's Essene (1972): The Duality Of Mary And Martha, Nilita Vachani

Journal of Religion & Film

America’s legendary documentary filmmaker Frederick Wiseman shot Essene 50 years ago at the height of the commune movement in the United States. Unlike his previous institutional films which showcase an insane asylum, a public high school, an inner city police force, a hospital, and a military training school, Essene's canvas is the far less turbulent terrain of a serene and austere Benedictine monastery devoted to the love and service of God and the divine spirit. This paper undertakes a close textual and hermeneutic analysis of Essene alongside an appraisal of Wiseman’s working methodology, his cinematic portrayals of character and dramaturgy, …

Towards A Pedagogy Of Connection: A Critical View Of Being Relational In Listening, Jessi Hinz, John Paul Stephens, Ellen Van Oosten

Faculty Scholarship

Positive Organizational Scholarship (POS) perspectives define interpersonal work experiences such as positive work relationships and high-quality connections by the mutual growth and empowerment experienced by relationship or connection partners. Listening has been implicated as a key mechanism for building such positive interpersonal work experiences, but it is unclear how listening spurs on mutual, rather than one-sided growth, in relationship and connection partners. In this paper, we argue that management education currently focuses on the intrapersonal capability of listeners to execute key verbal and non-verbal behaviors. Less emphasis is placed on the mutual experience co-created between speaker and listener and, thus, …

The Art Of Breaking Up: Ending Romantic Relationships, Emma Salzwedel

Honors Thesis

This thesis reviews research on the most difficult aspect of dating: the breakup. The process of ending a romantic relationship follows a particular pattern which begins when problems begin to arise in the partnership and ends when both individuals have accepted the breakup and received closure. Using various peer-reviewed studies, the literature review deliberates the common predictors of a breakup, common methods of breaking up (and how each is perceived by the other person), common reactions to the breakup based on gender, and finally, the aftermath of the breakup. It is determined that personal and individual relationship factors ultimately decide …

Conclusion: Female Leaders Using Coercive Power Motivate Subordinates, Mary Kovach

The Journal of Values-Based Leadership

This manuscript advances prior research (Blau, 1964; Elangovan & Xie, 1999; French & Raven, 1959; Goodstadt & Hjelle, 1973; Hegtvedt, 1988; Randolph & Kemery, 2011; Zigarmi, Peyton Roberts, & Randolph, 2015) and capitalizes on supervisory skills using power dynamics within the workplace, by investigating employee effort resulting from gender dissimilar supervisor-employee dyads and employee locus of control. To offer a more focused approach, this is an evaluation specifically on reward and coercive power derived from French and Raven’s (1959) five power bases. This manuscript proposes that the motivation levels of employees change, based on their locus of control and gender. …

Virtual Worlds: Social Interactions Among Online Gamers Through Voice Chat, Omar Bradley Ictech Ii

LSU Doctoral Dissertations

Online gaming scholarship has rarely focused on the micro sociological aspects of virtual worlds as much of the research on online games is undertaken by psychologists and scholars in other fields. When a sociological lens is employed in analyzing social interactions that occur in virtual worlds, new understandings of social phenomena in virtual worlds can come to light. My research draws upon multiple sociological theories to make sense of data collect via in-depth interviews and participant observations in an attempt to understand how voice chat influences relationship formation and maintenance, gender relations among online gamers, and how online gamers use …

Understanding Motivations To Attend Various Sized Churches: A Study Using Family Communication Patterns, Expectancy Violations, And Anxiety To Predict Church Attendance, Molly Bradshaw

Masters Theses, 2020-current

Two separate studies were conducted to examine whether communication variables impact religious views and church attendance. For the first study, 228 students from a large Southeastern university completed a web survey. The second study was a web survey of 204 adults that was conducted via Amazon Mechanical Turk (MTURK). Both surveys were sent out to determine one’s motivations to attend a small, medium, or large church using family communication, anxiety, expectations, and religion variables as predictors. Family communication, anxiety, and expectancy variables were positively correlated to many aspects of religious views. Hierarchical regression models utilizing demographics, family communication, anxiety, expectancy …

The Therapeutic Benefits Of Attunement Through Lindy Hop, Sarah Trowbridge

Expressive Therapies Capstone Theses

Dance/movement therapy (DMT) was developed as a tool to aide in therapeutic healing. A foundational aspect of DMT is attunement, the emotional/kinesthetic connection between two people that allows for meaningful and healing bonds to emerge. Lindy Hop is a partnered dance that fosters an environment of attunement, as it is accessed both subconsciously and consciously. This research explores Lindy Hop as a possible method of therapeutic treatment. The literature indicates the physiological need for attunement and how safety plays a key role in strengthening senses of self-identity, nervous system development, and worldview. Four experienced Lindy Hoppers were recruited to engage …

An Analysis Of The Effects Of Covid-19 On Students At The University Of Mississippi: Family, Careers, Mental Health, Hannah Newbold

Honors Theses

This study analyzes the effects of COVID-19 on students at the University of Mississippi. For students, COVID-19 changed the landscape of education, with classes and jobs going online. Students who graduated in May 2020 entered a poor job market and many ended up going to graduate school instead of finding a job. Access to medical and professional help was limited at the very beginning, with offices not taking patients or moving appointments to virtual only. This would require that each student needing help had to have access to quality internet service, which wasn’t always guaranteed, thus producing additional challenges.

These …

Out With The Humans, In With The Machines?: Investigating The Behavioral And Psychological Effects Of Replacing Human Advisors With A Machine, Andrew Prahl, Lyn Van Swol

Human-Machine Communication

This study investigates the effects of task demonstrability and replacing a human advisor with a machine advisor. Outcome measures include advice-utilization (trust), the perception of advisors, and decision-maker emotions. Participants were randomly assigned to make a series of forecasts dealing with either humanitarian planning (low demonstrability) or management (high demonstrability). Participants received advice from either a machine advisor only, a human advisor only, or their advisor was replaced with the other type of advisor (human/machine) midway through the experiment. Decision-makers rated human advisors as more expert, more useful, and more similar. Perception effects were strongest when a human advisor was …

Forms And Frames: Mind, Morality, And Trust In Robots Across Prototypical Interactions, Jaime Banks, Kevin Koban, Philippe De V. Chauveau

Human-Machine Communication

People often engage human-interaction schemas in human-robot interactions, so notions of prototypicality are useful in examining how interactions’ formal features shape perceptions of social robots. We argue for a typology of three higher-order interaction forms (social, task, play) comprising identifiable-but-variable patterns in agents, content, structures, outcomes, context, norms. From that ground, we examined whether participants’ judgments about a social robot (mind, morality, and trust perceptions) differed across prototypical interactions. Findings indicate interaction forms somewhat influence trust but not mind or morality evaluations. However, how participants perceived interactions (independent of form) were more impactful. In particular, perceived task interactions fostered functional …

Effect Of Covid-19 On Elementary Students' Use Of Language Online, Emma Polen

Undergraduate Research and Scholarship Symposium

The COVID-19 pandemic ushered in an unprecedented period of online communication among children. This paper aims to exemplify how the reliance on digital communication platforms compelled by COVID-19 affected elementary students’ use of language. Within the study, children used primarily visual language on digital sites with friends. There were two main forms of primary research in this study. The first consisted of a survey of 16 parents of elementary school children in my school district. The second was an observation of Zoom chat room activity among three eight-year-olds. Both methods of conducting research build on the existing understanding that digital …

Barriers To Post-Secondary Success, Douglas Swanson, Najeana Henderson, Maritza Sloan

Dissertations

This study reviews factors that prior studies have identified or failed to consider as barriers to post-secondary success. The three main areas include academic success for Latinx students after high school, organizational systems and their impact on African-American students’ postsecondary readiness, and what workers think of their high school education with regards to career preparedness.

Five factors are identified as major barriers for Latinx students to continue in a higher education system. A survey of former students from Saint Louis, Missouri, and Dallas, Texas, metroplex area identified 56 Latinx students that participated in an initial survey. This led to a …

Peer Conversation About Substance Use, Danielle M. Pillet-Shore

Communication

What happens when a friend starts talking about her own substance use and misuse? This article provides the first investigation of how substance use is spontaneously topicalized in naturally occurring conversation. It presents a detailed analysis of a rare video-recorded interaction showing American English-speaking university students talking about their own substance (mis)use in a residential setting. During this conversation, several substance (mis)use informings are disclosed about one participant, and this study elucidates what occasions each disclosure, and how participants respond to each disclosure. This research shows how participants use casual conversation to offer important substance (mis)use information to their friends …

Peer Support Group Health Literacy Case Study Of Hivaids Patients In Karawang, Indonesia, Siti Nursanti Sn, Wahyu Utamidewi Wu, Yanti Tayo Yt

Library Philosophy and Practice (e-journal)

The high mortality rate caused by HIV still leaves jobs for governments in developing countries, including in Indonesia; the government's efforts to reduce the death rate due to HIV certainly require support and community participation. Peer support groups were born as a form of community concern to complete and carry out health literacy to the community, both those affected by HIV and those who are not well literate about HIV. This study aims to see the communication activities carried out by members of peer support groups to patients infected with HIV and how peer support groups' efforts to carry out …

Connections During Times Of Change: The Interplay Between Gratitude Communication, Well-Being And Resilience, Aubrey Carlene Moore

EWU Masters Thesis Collection

This pilot study investigates the relationships between gratitude communication, well-being, and resilience in times of change. The 2019 coronavirus, COVID-19, brought on a global pandemic that continues to impact people’s lives daily. However, due to continuous changes, lockdowns, social distancing, mask mandates and more, people have found other ways to stay connected in lieu of face to face communication. This study aims to understand better how people are moving forward during these challenging, ever-changing times. Using an online survey and previously established measures including the Gratitude Questionnaire (GQ-6), the Satisfaction with Life Scale (SWLS), and the 14-item Resilience Scale (RS-14), …

A Qualitative Examination Of The Agency Of Women In Their 30s And 40s Who Use Dating Applications, Tera Buerkle

Theses and Dissertations--Family Sciences

The use of dating applications (apps) to find romantic and sexual partners is widespread across age groups, however, there is a paucity of research on dating apps with those in middle adulthood. Sexual script theory suggests that women’s agency (i.e. the ability to act in one’s own best interest) may be impacted by expectations from an inherently sexualized context, such as dating apps. Feminist theory contends that women’s agency is complicated by gender socialization due to the imbalance of power in society that greatly favors men. In this study seventeen women aged 30 to 49 completed in-depth semi-structured interviews, and …