Interpersonal and Small Group Communication Commons^™

Exploring Accessibility And Social Inclusion For Children With Hearing Impairments In Residential Camps Through The Occupational Therapy Lens, Tiffany Coles

Student Capstone Papers

Children are encouraged to engage in various play, leisure, and social participation activities to enhance the development of life skills, independence, and social skills. A common leisure and social participation activity for children aged 6 to 18-years-old is to attend residential camp. Residential camps provide children a structured opportunity to engage in leisure activities while learning to become independent and self-confident when socializing and making new friends. Attending camp can be a fun and engaging environment to help accelerate growth in key developmental outcomes, such as positive identity, social skills, physical skills, positive values, and spirituality.

Within the residential camp …

Student Research Journal, Volume 10, Issue 1, Student Reseach Journal

School of Information Student Research Journal

No abstract provided.

Project Management Leadership And Interpersonal Skills: The Past, Present, And Future, Valerie Denney, Gordon Haley, Edward Rivera, Daryl V. Watkins

Publications

The purpose of this research is to examine how interpersonal competencies have evolved in the project management profession and describe which additional skills will be needed in the future. Using an applied thematic analysis, the authors examined the past, present, and future of interpersonal skills in peer reviewed academic literature and project management textbooks. A gap analysis was used to compare the reviewed material vs. interpersonal competencies. This research concluded that project management interpersonal transferrable skills are the ones that will be most highly sought after into the future. The future of interpersonal skills will need to concentrate on those …

Discursive Leadership: Exploring The "Black Box" Challenge In Transcultural Leadership Studies, Christopher Patrick Brown

Dissertations

The increasingly globalized U.S. workforce includes significant numbers of adult immigrants integrating into the North American professional sphere. As such, it is important to have concrete ways to study and interpret different cultures’ thinking about teamwork, and their models of enacting shared leadership and communication in a multicultural context. Since 2006, hundreds of millions in federal grant funding has been invested in university-based language and culture programs focused on training government personnel and heritage populations in the languages and cultures of the Middle East and Central and Southeast Asia. Little is known about the performative strengths and challenges of the …

Supervisor-Subordinate Conflict Negotiation: Examining The Core Concerns In Light Of Communication Accommodation And Gender Roles, Piyawan Charoensap-Kelly

Dissertations

This quasi-experimental study examined a supervisor-subordinate negotiation of an emotion-laden conflict from the lens of the core concerns framework, communication accommodation theory, and gender roles research. Results empirically support CCF that, by accommodating or attending to the employees’ core concerns, managers can stimulate employees’ positive emotion and integrative intention. However, under- and overaccommodating the core concerns can lead to distributive intention. Additionally, the employees’ perception of manager goodwill can strengthen or attenuate the positive effect of core concerns accommodativeness on outcome variables especially for male managers. Thus, moderate accommodation is recommended for male managers. For female managers, the results show …

Pastoral Leadership In A Cross-Cultural, Multicultural, Conflict-Driven Congregation: A Filipino Case Study, Ed Volfe

Doctor of Ministry Projects and Theses

Pastoral Leadership in a Cross-Cultural, Multicultural, Conflict-Driven Congregation: A Filipino Case Study

Christ Redeemer was a Cross-Cultural, Multicultural church where the majority of the members were Filipinos. The church experienced way too many conflicts that distracted everyone in the congregation from the real calling to “make disciples of Jesus Christ for the transformation of the world.”[1] The ethos of Christ Redeemer seemed to be driven by conflict, regardless of whether the leadership provided came from a Filipino or a non-Filipino pastor. The congregation fed conflict upon conflict, creating a cycle of tension with little engagement in critical issues in the …

Learning Freedom: A Journey In Training, Nick Brzezinski

Capstone Collection

This Training Course-linked Capstone (CLC) integrates learning related to experiential learning theory, engaged pedagogy, emergent learning, and the nature of consciousness, with relevant experience gained throughout my reflective practice phases at SIT Graduate Institute, toward my development as a trainer. This CLC is intended to serve as an exploratory window into the fundamental grounding for my approach to training, and the journey of my growth in applying theoretical principles in practice. It is rooted in my personal experiences with self-oppression and liberation, which I investigate in order to better understand the relationship between those two concepts, as well as their …

Conflict Management And Team Building As Competencies For Nurse Managers To Improve Retention, Jeanette Black

DNP Qualifying Manuscripts

Abstract

Aim(s): To critically review and summarize evidence related to coaching and training nurse managers in conflict management and team building skills and to determine the relationship of these skills to retention.

Background: Retention of nurse managers is a significant challenge to healthcare organizations.

Evaluation: The databases searched were CINAHL, PubMed, evidence-based journals, JANE, Cochrane, SCOPUS and Joanna Briggs. The keywords searched were conflict management, team building, nurse manager retention, retention, teamwork, healthy work environment, conflict management theory, organizational culture, coaching nurse managers, and nursing. Articles with the strongest evidence were critically appraised using the Johns Hopkins Research and …

The Closing Of Inner-City Catholic Elementary Schools And The Impact On Community: An Ethnographic Instrumental Case Study Of Two Neighboring Communities, Ana Maria De La Portilla

Theses & Dissertations

The focus of this ethnographic instrumental case study is to communicate the seriousness of a growing trend in the United States: closings of inner-city/urban Catholic schools by the local diocese. Utilizing Pierre Bourdieu’s theory of practice (1977) and the Church’s Catholic Social Teaching, this study examined the question: What does it mean for the parish community and the church, as a whole, when the Catholic school that was once a big part of community life is no longer there? This research study examined community members’ role(s), response to, and experience of a closing; examined the implications on person-community-Church relationship; and …

Silent Hands: A Leader’S Ability To Create Nonverbal Immediacy, Linda Talley, Samuel R. Temple

Journal of Social, Behavioral, and Health Sciences

Nonverbal immediacy is a core element of a leader’s ability to lead followers. Nevertheless, there are no empirical studies regarding a link between a leader’s hand gestures and followers’ perceptions of immediacy (attraction to someone) or nonimmediacy (distancing). Guided by Mehrabian’s theory of nonverbal behavior, this study included one independent variable segmented into seven levels (positive hand gestures defined as community hand, humility hands, and steepling hands; three defensive gestures, defined as hands in pocket, arms crossed over chest, and hands behind back; and neutral/no hand gestures) to test for immediacy or nonimmediacy. In this experimental study, participants (n …

Toward A Buddhist Theory Of Conflict Transformation: From Simple Actor-Oriented Conflict To Complex Structural Conflict, Tatsushi Arai

Peace and Conflict Studies

This paper presents a working theory of conflict transformation informed by Buddhist teachings. It argues that a Buddhist approach to conflict transformation consists of an integrated process of self-reflection on the roots and transformation of suffering (dukkha), on the one hand, and active relationship-building between parties, on the other. To overcome a deeply structural conflict in which parties are unaware of the very existence of the conflict-generating system in which they are embedded, however, Buddhist-inspired practice of conflict transformation requires building structural awareness, which is defined as educated consciousness capable of perceiving a complex web of cause and effect relationships …

The Value Of Emotional Intelligence In Transformational Change, Daniel Jensen, Mark Bojeun

Faculty Works

The article offers insight to the issues surrounding organizational change while discussing reasons for change failure, and the ways for managing the same. Topics include using team approach for initiating change, and the value of developing emotional intelligence for dealing with conflict and resistance; a book "Leading Change" by John Kotter which reports on the failure of change initiatives in organizations; and implementing into team collaboration in the change management initiative.

How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness

The Qualitative Report

The authors present how to construct a mini-ethnographic case study design with the benefit of an ethnographic approach bounded within a case study protocol that is more feasible for a student researcher with limited time and finances. The novice researcher should choose a design that enables one to best answer the research question. Secondly, one should choose the design that assists the researcher in reaching data saturation. Finally, the novice researcher must choose the design in which one can complete the study within a reasonable time frame with minimal cost. This is particularly important for student researchers. One can blend …

Transforming Conflict: A Grounded Theory Study Of Six Behavior Domains Of Leaders In Five Different Fields, Scott A. Dick

Dissertations

Purpose: The purpose of this grounded theory research consisting of five collective phenomenological studies was to generate a theory that explains how exemplar leaders from five different fields use six domains of conflict transformation behaviors to establish common ground and produce breakthrough results. The six domains of behavior are communication, collaboration, ethics, emotional intelligence, problem solving, and process. Methodology: The sample was composed of 75 exemplar leaders from five different professional fields and included an analysis of over 1,300 pages of interview transcripts as the main data source for the study. Findings: The results found that exemplar leaders establish, build, …

Arctic Research Collaborations Among Agencies: A Case Study Analysis Of Factors Leading To Success Within The Interagency Arctic Research Policy Committee, Meredith Clare Lavalley

Bard Center for Environmental Policy

The Arctic is changing rapidly as average temperatures rise. As an Arctic nation, the United States is directly affected by these changes. It is imperative that these changes be understood to make effective policy decisions. Since the research needs of the Arctic are large; 14 Federal agencies have Arctic research programs. As a result, the government regularly works to coordinate Federal Arctic research in order to reduce duplication of effort and costs, and to enhance the research’s system perspective. The government’s Interagency Arctic Research Policy Committee accomplishes this coordination through its Five-year Arctic Research Plans and Collaboration Teams, which are …

A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams

International Journal of Applied Management and Technology

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …

The Emergence Of Efficacy: Effects Of An Orientation Leader Training Program On Participant Self-Efficacy, Hayley Marisa Walker

Communication Studies

This study examined the effects of California Polytechnic State University’s Spring Training Program for student Orientation Leaders on participants. Specifically, the present research explored the impact of the programming on participant levels of self-efficacy over the course of ten weeks. Data were collected from individuals who volunteered to partake in the research by responding to two questionnaires throughout the program. The results show that participants’ reported higher perceptions of self-efficacy at the end of the program than they did at the beginning. Further, such increases are significantly influenced by the performance of, and relationships with, prominent leaders within the program. …

The Sankofa Bird And Reflection, Appiah Kubi Kwarteng

Journal of Applied Christian Leadership

As a minister of the Gospel, I have often reflected on the tension between Paul’s counsel in Philippians 3:13, 14 (forgetting those things that are behind, I press toward the mark) and Ellen G. White’s (1902) counsel that “we have nothing to fear for the future, except as we shall forget the way the Lord has led us, and his teaching in our past history” (p. 196). On the one hand it seems that we should forget the past, while on the other hand we are advised to remember our past and the way the Lord has led us in …

Relational Leading: Practices For Dialogically Based Collaboration. By Lone Hersted & Kenneth J. Gergen., Stanley E. Patterson Phd

Journal of Applied Christian Leadership

RELATIONAL LEADING: PRACTICES FOR DIALOGICALLY BASED COLLABORATION By Lone Hersted & Kenneth J. Gergen. Chagrin Falls, OH: Taos Institute Publications (2013). Kindle edition, 197 pages.

The Taos Institute and the authors have made a valuable contribution to the leadership community by providing not only a theoretical base for relational leadership but also a description of a practical application of the concept. The model is explored primarily in the corporate management context where “new and highly complex problems require linking many different kinds of knowledge; cooperation across cultural borders is increasingly necessary; work teams are needed to supply continuous innovation. Successful …

Developing Relational Leadership: Resources For Developing Reflexive Organizational Practices. By Carsten Hornstrup, Jesper Loehr- Petersen, Joergen G. Madsen, Thomas Johansen, & Allan Vinther Jensen, Stanley E. Patterson Phd

Journal of Applied Christian Leadership

DEVELOPING RELATIONAL LEADERSHIP: RESOURCES FOR DEVELOPING REFLEXIVE ORGANIZATIONAL PRACTICES. By Carsten Hornstrup, Jesper Loehr- Petersen, Joergen G. Madsen, Thomas Johansen, & Allan Vinther Jensen. Chagrin Falls, Ohio: Taos Institute Publications (2012). Kindle edition, 225 pages.

The book is presented in two general sections: theory that informs the practice of relational leadership and application of relational leadership in practice. Since most leaders do not emerge as leaders in the relational model, the constructionist implications would suggest that it is possible to become a relational leader. Though this rationale is not clearly articulated in the Preface, it is nonetheless implied in the …

Understanding Millennial, Generation X, And Baby Boomer Preferred Leadership Characteristics: Informing Today’S Leaders And Followers, Lee-Volker Cox

Dissertations

Purpose. This quantitative study’s purpose was to describe and determine the degree of difference and importance of leadership characteristics as perceived by Baby Boom, Generation X, and Millennial generational cohort followers in STEM-related U.S.-based or headquartered aerospace and computer organizations as measured by the Multigenerational Leadership Characteristics Questionnaire (MLCQ).

Methodology. This was a cross-sectional, nonexperimental, comparative and correlational quantitative, ex post facto study. A web-based MLCQ was developed after conducting an academic literature review. Participants used a 6-point Likert scale identifying the importance of 30 characteristics with 2 aggregation questions identifying the most and least important characteristics; 408 members of …

Building Hope: An Experiential, Interfaith And Peacebuilding Leadership Curriculum Design For American, Israeli And Palestinian Teenagers, Jack M. Karn

Capstone Collection

This research explores the design, implementation, and results of an interfaith and peacebuilding leadership curriculum prepared for the 2015 Jerusalem Peacebuilders Leadership Camp in Brattleboro, Vermont. Drawing upon different theories of moral and transformative leadership, experiential education, youth leadership, and peacebuilding and conflict transformation, this curriculum design offers a new and unique approach to leadership development for Israeli, Palestinian, and American teens. Spanning six 1.5-hour units, the curriculum includes: icebreaker and teambuilding activities, theory and practice connections, dialogue, and opportunities to practice leadership and peacebuilding skills on several small group projects. Supported by a literature review, eight interviews from youth …

Information Diffusion, Facebook Clusters, And The Simplicial Model Of Social Aggregation: A Computational Simulation Of Simplicial Diffusers For Community Health Interventions, Kerk Kee, Lisa Sparks, Daniele C. Struppa, Mirco A. Manucci, Alberto Damiano

Communication Faculty Articles and Research

By integrating the simplicial model of social aggregation with existing research on opinion leadership and diffusion networks, this article introduces the constructs of simplicial diffusers (mathematically defined as nodes embedded in simplexes; a simplex is a socially bonded cluster) and simplicial diffusing sets (mathematically defined as minimal covers of a simplicial complex; a simplicial complex is a social aggregation in which socially bonded clusters are embedded) to propose a strategic approach for information diffusion of cancer screenings as a health intervention on Facebook for community cancer prevention and control. This approach is novel in its incorporation of interpersonally bonded clusters, …

Language As Leadership, Shirley Freed

Journal of Applied Christian Leadership

"Human beings have a fundamental connection to “home.” Christian leaders all have the underlying goal of leading the way home. We speak of heaven as home; we use phrases like, “home is where the heart is,” and “home Sweet home.” When circumstances are difficult, when we are worn and discouraged, we lean on life’s tired dreams and murmur, “i just want to go home.” home means many things to each of us, but i think that language is one of the vehicles that takes us home. For example, i always jump when i hear a Canadian accent, and i say …

7 Tips To Grow Your Rural Business With Purpose And Meaning, Connie I. Reimers-Hild, Alyssa Dye

Community Vitality Initiative

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. The purpose of this article is to help rural entrepreneurs discover ways to grow their businesses with Living with Purpose and Meaning Megatrend.

Improv To Improve Interprofessional Communication, Team Building, Patient Safety, And Patient Satisfaction, Candace A. Campbell

Doctor of Nursing Practice (DNP) Projects

The purpose of this process improvement project was to implement a test of change within a healthcare team utilizing applied improvisational exercises (AIEs), and to lay the groundwork for more effective inter- and intra-professional communication.

Literature review: AIEs have been shown to facilitate individual participant communication strengths through a process of un-learning certain common behavioral habits, and learning new habits that assist in creating and expanding closed-loop communication. Such un-learning and learning enriches the participant’s awareness of the environment and encourages participant adaptability through positive group interactions.

Method: An all-day AIE seminar/workshop was conducted with members of two healthcare teams …

The Influence Of The Emotional Intelligence Management Curriculum To Improve College Students’ Intrapersonal And Interpersonal Skills To Impact Leader Behavior And Team Performance Effectiveness, Cindy Register Love

Dissertations

There is a growing emphasis in institutions of higher learning to produce sustainable and competitive graduates who possess relevant personal competencies for career success. Emotional intelligence skills can provide the competitive edge for graduates to be successful int heir industry of choice. Integrating emotional intelligence into higher education can potentially shift the learning environment and increase specific personal competencies. This study aims to investigate the influence of an emotional intelligence intervention to improve college students’ intrapersonal and interpersonal skills to impact leader behavior skills and team effectiveness. The research looked specifically at students’ skills from three dimensions (intrapersonal,interpersonal, and leadership) …

Managing The Veterinary Clinic Enterprise, Shelby N. Smyly

Animal Science

This document serves as a guideline for the student management of the Veterinary Clinic Enterprise.

Are Supervisory Feedback Messages A Motivational Factor To Enhance Employee Retention?, Yang Yali

Masters Theses

Employee retention is one of most valuable resources in an organization. Feedback from supervisors provides opportunities to clarify expectations, adjust goal difficulty, improve job performance, and enhance job satisfaction. The present study is intended to investigate the role that supervisory feedback messages play in employee retention decisions. The participants took a three-session survey that aimed to examine their perception of supervisory feedback received through direction-giving messages, empathy-giving messages, and meaning-making messages, as well as the effect that each kind of message had on each participant's retention intent. The follow-up interviews were conducted to explore in-depth insights on the factors motivating …

Chieftaincy-Based Community Dispute Resolution: The Case Of Sierra Leone, Whitney Mcintyre Miller

Education Faculty Articles and Research

Sierra Leone suffered a destructive 11-year civil war that largely left its communities torn apart and in need of vast redevelopment. One of the ways that communities are rebuilding and making efforts to move forward is through the chieftaincy-based community dispute resolution process. Based on historical norms, this process involves the community leader, or chief, helping to resolve disputes within the community. This article reviews this chieftaincy-based community dispute resolution process, discusses the types of disputes settled, and provides broader lessons learned for communities who may be interested in truly community-based dispute resolution.