Communication Commons^™

Writing Myths, Cassandra Branham, Kayla D. Taylor

Student Works

One of the key components of Embry-Riddle's Writing Matters quality enhancement plan (QEP) is to prepare faculty across the disciplines to teach writing in their classrooms. While it might seem daunting to teach writing principles to students, there is, in fact, no one better to show students how to adhere to disciplinary conventions in writing than the very faculty who participate in the creation of scholarship and/or professional documents that adhere to those disciplinary conventions.

One important step in writing instruction is taking stock of your own beliefs about writing and learning to recognize some common myths about writing. It …

The Cowl - V. 87 N. 2 - September 15, 2022

The Cowl

The Cowl - student newspaper of Providence College. Vol. 87 No. 2 - September 15, 2022. 20 pages.

The Cowl - V. 87 N. 1 - September 8, 2022

The Cowl

The Cowl - student newspaper of Providence College. Vol. 87 No. 1 - September 8, 2022. 20 pages.

How Do You Demonstrate Enthusiasm In A Job Interview?, Singapore Management University

Perspectives@SMU

Is there such a thing as being too enthusiastic in a job interview, and how should hiring managers assess candidates on this?

Exploration Of How Unified Theory Of Acceptance And Use Of Technology Enhances Trust In Communication, Samantha M. Ricciardi

Doctoral Dissertations and Projects

The qualitative study aims to understand the central phenomenon of how trust enhances communication with online grocery shopping for participants who are 25 years and older and are active online grocery shoppers. Venkatesh, Morris, and Davis created a technology acceptance model called Unified created Theory of Acceptance and Use of Technology, which explains the acceptance and use of information systems and communication technology innovations with consumers (Kim et al., 2008; Phillippi et al., 2021). The Unified Theory of Acceptance and Use of Technology is an alternative theoretical model that ties into eight existing user acceptance models: (a) Technology Acceptance Model …

Global Child And Family-Centered Care Fellowship, Education And Mentorship For Pediatric Healthcare Professionals: A Literature Review, Ashley Zheng, Bobbijo Pansier

Patient Experience Journal

Child- and family-centered care (FCC) is increasingly accepted and implemented to optimize the healthcare experience for patients, their families, and healthcare professionals. Standish Foundation for Children, a 501(c)(3) non-profit, has designed and piloted a fellowship to educate pediatric healthcare professionals in FCC & psychosocial care via an inquiry and mentorship model in Tbilisis, Georgia. This review aimed to evaluate and synthesize existing literature on psychosocial and FCC mentorship for pediatric healthcare professionals in four parts: ongoing need, effects on healthcare professionals, effects on children and their families and/or caregivers, and in cross-country healthcare settings. Reviewers searched open-source databases for articles …

Beyond Service Education: Impacting The Human Experience With Sustained Training Utilizing The Experience Model Of Communication, Jennifer S. Packard, Rebecca A. Brustad, Jane M. Hoplin, Sheila K. Stevens

Patient Experience Journal

Patients scheduling or checking in for medical appointments often share with frontline employees’ details of their stories, including their worries, prior negative experiences, and hopes. These interactions require employees to not only complete their task, but also to be mindfully present, picking up on important social cues and showing appropriate emotional congruence and empathic understanding. Based on a review of recorded patient calls, a gap was identified in the communication skills of desk and scheduling staff at this large academic medical center, and a sustained training program was created to fill this gap. The training is centered on an evolving …

Review Of Small Group Communication: Forming And Sustaining Teams, Justin Walton

Communication and Theater Association of Minnesota Journal

Review of Small group communication: Forming and sustaining teams (2021) by Jasmine Linabary and Moon Castro found at https://open.umn.edu/opentextbooks/textbooks/small-group-communication-forming-sustaining-teams.

Request Strategies Used By English Language Learners: Student-Professor Email Communication, Padam Chauhan

Communication and Theater Association of Minnesota Journal

Recently, email communication between students and professors in the U.S. higher educational institutions where English is the medium of instruction has become increasingly popular. However, ESL students in these educational institutions encounter numerous challenges to write email to their professors because of their unfamiliarity with email etiquette in English, inadequate English language proficiency, and lack of understanding of socio-cultural norms and values. Also, writing emails to professors requires higher pragmatic competence and critical language awareness of how email correspondence takes place in academic setting. Email requests written by ESL students are often seen as inappropriate or informal by their professors, …

The Evolution Of Antiracist Pedagogical Work: Pushing Diversity, Equity, And Inclusion To Undermine Oppressive Structures In Our Communication Classrooms, Kristen P. Treinen

Communication and Theater Association of Minnesota Journal

In this paper, I explore the evolution of antiracist pedagogy. This paper helps to answer for communication educators: How did antiracist pedagogy emerge? Why did antiracist pedagogy emerge? Who does antiracist pedagogy serve? Exploring the historical context of multiculturalism, critical pedagogy, critical multiculturalism, antiracist pedagogy, and Whiteness studies provides a broad range of theoretical perspectives on multiculturalism as well as the how and why antiracist pedagogy emerged as a site for study. After reading this essay, educators should understand the need to push DEI to include antiracist work in our research, classrooms, and educational initiatives with our future educators, graduate …

Remote Work: Job Satisfaction And Healthy Work Boundaries, Carlee Thesier

University Honors Program

This paper addresses mass remote work as a growing organizational structure. COVID-19 initiated the movement for organizations to have employees work from home, and as workplaces are beginning to reopen, remote work is continuing to grow. The remote work presents many challenges that organizations were not prepared to address when initially moving online. While these challenges are being addressed and evaluated, organizations are not standardized in the structure of remote work and are continuing to perfect the method. This paper analyzes how mental health, job satisfaction, and long-term effects of continued mass remote work. The process of mass remote work …

Impact Of Face Coverings During Covid-19 On Communication: A Look At Development, Disorders, And Mental Health, Elisabeth B. Kerby

University Honors Program

This research analysis takes a look at the impact of face coverings worn during Covid-19, had on communication. The research questions this thesis analyzes are: What impact did/do face coverings have on communication during COVID-19? Were communication development milestones impacted due to face coverings or other factors during COVID-19? If so, in what ways did they impact these milestones? How did face coverings impact individuals with receptive and/or expressive communication disorders? In what ways was the mental health of individuals who have a communication disorder (or who didn’t) impacted during COVID-19? Was the overall developmental of cognitive processes in children …

Four Meta-Literacies Model In Digital Multimodal Communication: A Brick-By-Brick Construction Using Qualitative Interpretative Meta-Synthesis, Jane Elizabeth Keil Strong

Doctoral Dissertations and Projects

A digital skills gap has been noted in the literature as college students are joining the workforce lacking the communication competencies needed and expected by employers. Workplace communication is characterized by multimodal expression. The multimodal communication environment is complex and ever-changing requiring workers to possess multiple literacies, but what are these multiple literacies? The purpose of this study was to conduct a qualitative interpretative meta-synthesis (QIMS) of multimodality and multiliteracies to theorize a meta-literacy model in digital multimodal communication. The four meta-literacies may serve as future building blocks to inform pedagogies that may help close the digital workplace gap. The …

Creating Safer Communities For The Use Of Active Transportation Modes In California: The Development Of Effective Communication Message Strategy For Vulnerable Road Users, Samer Sarofim, Aly Tawfik

Mineta Transportation Institute

Despite increased efforts to improve safety in recent years (e.g., the Focus Cities Program in California), California continues to have a high rate of pedestrian and bicyclist fatalities. Currently, the state currently lacks a cohesive messaging strategy to improve behaviors related to pedestrian and cyclist traffic safety practices. To fulfill this need, this research showcases the differential effect of message framing on attitudes and intended behaviors related to pedestrian and cyclists traffic safety practices. This project investigated factors & risky behaviors contributing to accidents involving vulnerable road users, preventive measures to decrease accidents involving vulnerable road users, and more. The …

Misinformation And Disinformation: Detecting Fakes With The Eye And Ai, Victoria Rubin

Data and Test Instruments

How do we detect, deter, and prevent the spread of mis- and disinformationwith the human eye and AI? How does theory inform the practice, and how do theevidence-based research and best practices in lie-catching and truth-seekingprofessions—inform AI? The book looks into well-established human practicessuch as the routines and processes used in detective work, journalism, and scientificinquiry, and how they contribute toward innovative AI solutions. The book explainsthe principles, inner workings, and recent evolution of five types of state-of-the-artAI technologies suitable for curtailing the spread of mis- and disinformation:automated deception detectors, clickbait detectors, satirical fake detectors, rumordebunkers, and computational fact-checking tools.

Artificial Intelligence As Agent In Journalism: A Concept Explication, Chad S. Owsley

Communication Faculty Publications

This article attempts to provide a conceptual explication for Artificial Intelligence functioning as an agent within journalism. The information presented relies on critical review of existing scholarship written on the topic of Artificial Intelligence operating in journalism and from the field of Artificial Intelligence. The function of this paper serves to better understand key concepts used by scholars and how developing technology in Artificial Intelligence is affecting essential conceptualizations employed by the field of journalism.

Digital Communication Channel Selection For Organizational Leadership: Best Practices For Interacting With Dispersed Stakeholders, Sarah M. Diefenbach

Seton Hall University Dissertations and Theses (ETDs)

As organizations embrace hybrid and remote work models, there is a growing need for organizational leaders to use digital communication channels to maintain active communication with dispersed stakeholders. The purpose of this study was to analyze what digital communication channels have been implemented by organizational leadership and why they were selected. LinkedIn, Twitter, and corporate posts from six CEOs within the New York Metropolitan area were analyzed over a four-year period. Results revealed that personal social media channels were the most frequent forms of communication. Additionally, multimedia and multichannel strategies enhanced the communication messages and led to a best practices …

La Cena: Cibo Come Comunicazione, Austin Smith

Italian Renaissance Foodways

(Disclaimer: Zine is in Italian)

In this zine, I explore how people in Renaissance Italy show themselves in their food and other items you may find at a dinner party, such as a maiolica or a fork. What does your food and your habits say about you as a person, where you came from, and your culture? I dissect specific instances in how some items reveal more about your behavior than you may think.

Digital Equity: Difficulties Of Implementing The 1:1 Computing Initiative In Low-Income Areas, Demetric D. Williams

Dissertations

Successful One-to-One Computing Initiative implementation requires educators to communicate and collaborate effectively with everyone in the learning community. However, other factors such as teacher’s professional development, student’s perception, and parent’s perception often affect the implementation of the One-to-One Computing Initiative. School districts, which serve low-income areas in Mississippi, have difficulties ensuring students and communities have access to the information technology they need to participate outside the school setting. The concept is often called digital equity. However, when officials do not address the capacity, there is a vital threat to the participants’ civic, cultural, employment, lifelong learning, and access to essential …

Improving The Quality Of Crisis Communications Using Social Media Analytics, Alex Joshua Berry

Theses and Dissertations

In this research, social media data from a public school district was utilized to help improve district communication during and after a crisis. Data was analyzed by utilizing the programming languages R and Python. The programming languages helped generate data that allowed this research to evaluate how the quality of crisis communication could be improved by using these methods. In the study, the data identified emotions in the text of comments, identifying information gaps (finding questions), and manually identified misinformation to show school districts various methods to help generate messages that can help answer the questions of parents and community …

The Cowl - V. 86 N. 19 - May 5, 2022

The Cowl

The Cowl - student newspaper of Providence College. Vol. 86 No. 19 - May 5, 2022. 32 pages.

Forced Adoption: Diffusion And Perception Of Online Education By Postsecondary Faculty Members Before And During The Coronavirus Pandemic, Marcelyn R. Saxton

ETD Archive

Once considered a fringe and unreliable pedagogical approach for higher education, online learning has entered the mainstream. While the adoption of online learning has been on the rise for the past decade, higher education’s forced adoption of online learning in response to COVID-19 has accelerated the curve. It has raised questions on the viability, sustainability, and interest in online learning for teachers, students, and administrative leadership. The most important question is: has forced adoption forever changed pedagogical approaches for higher education? This research attempts to answer this question from the perspectives of the teachers and faculty forced to adopt online …

Nurses Leading In Bridging The Culture Gap: Communicating With The Deaf Community, Veronica C. Leftridge

Electronic Theses and Dissertations

Nurses provide patient care in clinics, hospitals, homes, churches, schools, communities, and military, as well as on emergency medical helicopters. When a nurse is assigned to care for a patient, the patient expects the nurse to be culturally competent, communicate effectively, and provide safe quality care. However, cultural incompetence is observed when nurses provide care for Deaf patients, but they are unfamiliar with Deaf culture. In addition, communication is a fundamental skill nurses learn in nursing school, but course content in nursing programs rarely touches on how to communicate effectively with Deaf patients. Of the approximately 325 million people in …

The Economics Of Information And The Meaning Of Speech, Charles W. Collier

Catholic University Law Review

In common usage the communication of information is not sharply distinguished from the use of language or speech to make factual or propositional statements. So it should come as no surprise that one of the main legal justifications for protecting speech--that it underwrites a “marketplace of ideas” and thereby contributes to the search for truth--has strong parallels in the economic theory of information. “Indeed,” as Kenneth Arrow writes, “the market system as a whole has frequently been considered as an organization for the allocation of resources; the typical argument for its superiority to authoritative central allocation has been the greater …

The Cowl - V. 86 N. 18 - Apr 21, 2022

The Cowl

The Cowl - student newspaper of Providence College. Vol. 86 No. 18 - April 21, 2022. 24 pages.

‘The Chronicle Of Nightmares’: Emergency Nurses’ Frontstage And Backstage Communication In The Emergency Department, Sydney O'Shay

Publications

Effective emergency nurse-patient (EN) communication and ENs’ communication with other healthcare workers have implications for patient outcomes. Effective EN-patient communication informs and empowers patients. This study sought to better understand ENs frontstage and backstage interactions in a metropolitan emergency department (ED). The researcher engaged in participant observation of 15 different ENs’ healthcare interactions with patients and other healthcare workers in the ED for a total of 47 hours and 30 minutes. Iterative analysis of field notes builds reveal two key observations. First, frontstage and backstage spaces are fluid in nature, where healthcare workers simultaneously engage in backstage and frontstage communication …

Social Media, Humor, And Crisis Health Communication: Humor Used To Inform Over Social Media During Covid-19, Sally Burkley

Departmental Honors & Graduate Capstone Projects

With the recent events of COVID-19, it is necessary to examine how everyday citizens responded to the public health messages delivered by The Center for Disease Control and Prevention and the U.S. government and how these responses revealed and impacted the effectiveness of the organization’s messages. Furthermore, it is important to consider the potential humor has as an information spreading tool within the collaborative medium of social media. This study analyzes three different digital humor artifacts using a chronological rhetorical analysis in order to understand how we communicate health crisis initiatives over social media. The research findings show the change …

The Cowl - V. 86 N. 17 - Apr 7, 2022

The Cowl

The Cowl - student newspaper of Providence College. Vol. 86 No. 17 - April 7, 2022. 24 pages.

Improvising: A Grounded Theory Investigation Of Psychology Students' Level Of Anxiety, Coping, Communicative Skills, Imagination, And Spontaneity, Olga Temezhnikova

The Qualitative Report

The aim of this study was to gain insight into the phenomenon of improvisation, how it is manifested in communication, and to conceptualize the process of improvisation in general. I aimed to construct a model for use in teaching and further analysis of training programs that target and develop improvisation skills in communication. The ability to communicate is part and parcel of psychologists’ work. I develop and supervise interactive classes and training programs to promote improvisation and communication skills, using the grounded theory of improvisation in communication under conditions of high uncertainty. The improvisation sessions were videotaped, transcribed, and analyzed. …

If You Can't Take The Tweet: Understanding Corporate Social Responsibility Through The Lens Of Social Media Marketing, Julia Winterhalter

Honors Projects in Communication

Companies are increasingly taking action on societal issues and are aware of the impact that their corporate voice has on impressionable publics. Existing research focuses greatly on corporate social responsibility and the moral standards that set up companies to market themselves authentically to the values they build themselves on. The current study explores how three companies utilize their platform to share their values in relation to ethical issues arising in the modern world. Through the Twitter accounts of Ben & Jerry's, Patagonia, and Starbucks, a content analysis was conducted on their use of language related to their ethical standpoints on …