Communication Commons^™

The Online Education Landscape, Digital Tools, And Covid-19, Rosetta S. Burk

Undergraduate Scholarship

The 2020 COVID-19 pandemic has been the ultimate stress test for communication technologies, online learning methods, digital pedagogies, students and educators as the world faced school closures and emergency online learning situations during the pandemic lockdowns. There has been an influx in communication tools, digital paradigms, and teaching methodologies in addition to relying on existing digital tools and methods to continue students' education while unable to meet in person. The level of remote learning and digital movement is unprecedented and the results have been varied and illuminating. Research has been conducted on student attitudes in the immediate aftermath of the …

Intercultural And International Communication In The Surrogacy Industry, Jessica Baker

Undergraduate Scholarship

Understanding the relationship between intercultural communication, international communication, and the proper way to discuss sensitive topics (infertility, surrogacy, LGBTQ+) in the surrogacy industry leads to strong communication. When communicating internationally or interculturally, there may be challenges such as language barriers, cultural differences, and cultural taboos. In order to avoid uncomfortable situations or miscommunication, knowing how to change the way we communicate with Communication Accommodation Theory (CAT) is a necessity to navigate important conversations. In the surrogacy industry, knowing how to communicate interculturally and being culturally competent about sensitive topics such as infertility or loss can determine the success of a …

Higher Education Faculty Perceptions Of Chatgpt And The Influencing Factors: A Sentiment Analysis Of X, Yoseph Mamo, Helen Crompton, Diane Burke, Christine E. Nickel

STEMPS Faculty Publications

ChatGPT, an AI chatbot developed by OpenAI, was released in November 2022, sparking a significant surge in global awareness and utilization of generative AI across various domains. Although recent studies have acknowledged the significance of ChatGPT in the education sector, they have yet to focus on exploring faculty attitudes toward ChatGPT. We gathered a comprehensive corpus of tweets containing “#ChatGPT” and “#highered” between November 30th, 2022, and April 30th, 2023. We analyzed data by triangulating VADER, NRC lexicon, and ground coding. Findings suggest that 40% of the expressed sentiments were positive, 51% were neutral, and 9% were negative. The study …

Investigating The Effect Of Using Humorous Threats In Recreation Area Rules Signage To Influence Behavioral Intentions, Jacob Timothy Vargas

Graduate Theses, Dissertations, and Problem Reports (ETD)

Communicating the importance of rules and warnings to visitors of recreational parks through signage can be difficult. However, it is one of the most important things to keep visitors safe. Oftentimes, these signs use fear of punishment or injury to discourage certain behaviors. According to studies following the Extended Parallel Processing Model (EPPM), using threats can backfire and cause visitors to use maladaptive fear responses to counteract a threat message if the content is too extreme or too psychologically close. Humor is a versatile tool that can be used to grab attention, temper perceptions, and influence decision-making. Comedians like Jon …

Child Language And Happiness Behaviors: Evaluating The Effects Of Caregiver Coaching, Ashlen Grubbs

Theses and Dissertations--Early Childhood, Special Education, and Counselor Education

Caregivers of young children who have or are at risk for disabilities may struggle supporting their child’s language development. This study used a tailored rapid coaching intervention to teach a caregiver different naturalistic language interventions that can be used with their child during play. Evidence-based naturalistic skills for increasing child communication were chosen to teach the caregiver based on baseline levels of skills. The purpose of this study was to evaluate the effectiveness of a tailored RCI (training and coaching) with caregivers of children with developmental disabilities. Like other studies, this study involved evaluating child-level communication but extended child measures …

Mapping Cooperation: Insights Into Colombia's Humanitarian Response To Migration From Venezuela, Liss Dayana Romero, Jose J. Padilla, Katherine Palacio, Erika Frydenlund

VMASC Publications

Introduction: Since 2015, Colombia has faced a significant humanitarian challenge, receiving 2.9 million displaced Venezuelans. This study examines organizational cooperation in the humanitarian response to this migration crisis, aiming to understand the coordination dynamics among key organizations and actors.

Methods: Our research combined interviews and web scraping to gather data on key actors and their relationships in the humanitarian response. We employed Social Network Analysis (SNA) to examine these relationships and the collaborative strategies among entities, focusing on how they address the migration challenges.

Results: The results indicate that cooperation occurred through mediated channels, where established NGOs collaborated via coordination …

Engaging Impasse: Nurturing A Culture Of Dialogic Engagement On A University Campus, Patricia Ann Hawk

Journal of Communication Pedagogy

Universities have historically fostered spaces where students, faculty, staff, and administration can fruitfully engage in discussion around contentious issues. Current political divisions have had a chilling effect on these discussions inside and outside the classroom. To nurture a campus culture of dialogic engagement, the communication studies department in collaboration with the DEI office began a campus dialogue project that invited faculty, staff, students, and administration to participate in monthly dialogues focused on cultural impasse topics. This 5-year project has demonstrated that university communication studies departments can be instrumental in helping community members cross organizational boundaries to engage in challenging dialogues …

香港影視業勞工狀況終期研究報告2024, 嶺南大學政策研究院, 嶺南大學文化研究及發展中心, 嶺南大學「青年貧窮與就業」研究團隊, 潘毅, 梁仕池, 楊皓鋮, 蔡美琦, 鄧立賢

CCRD Research Report

推動影視業發展是港府近年的文創政策重心。影視業較為人注目的是黃金年代後票房積弱和創作自由的議題；而銀幕背後，從業員的處境則容易被忽略。本研究報告兼用定量和定質的調查，深入淺出地分析本地投身電影、電視、廣告、網片等影像製作的從業員的勞動條件，探討不合理待遇的成因，並按研究結果提出政策及行業倡議。

本研究以問卷調查了212為從業員的工作狀況，與44名從業員進行深度訪談，得出以下主要發現：

1）影視業以自由工作者為主，他們的僱傭型態零散，普遍沒有明文及完整合約便要開工，並容易面臨拖糧和其他形式的剝削（詳見第5部分）：

• 影視從業員以自由工作者為主，缺乏保障，面對多種危脆性（見p.26）
• 多數從業員開工前不會簽署正規協議（見p.35）
• 業內實際工作協議的完整度，比從業員理想的完整度有很大落差（見p.38）
• 行業零散度高，導致拖糧問題普遍（見p.47）
• 從業員容易面臨壓價和被資方轉移商業風險（見p.53）

2）影視業的生態和文化令從業員面對不公的操作和「行規」亦難以改變。這些因素包括：行業以人脈為重、行內層級文化較強、從業員願意為創作犧牲待遇、行內較缺乏團結及行動意識（詳見第6部分）：

• 從業員極度依賴人脈接觸工作機會。遇到不合理待遇時，顧慮到自己形象和開罪前輩的可能性，很多人都會忍氣吞聲，避免被行家覺得麻煩、小器，導致不獲重用。這無疑是製造了灰色地帶，讓掌握工作機會的人士和單位可以刻薄對待和剝削勞工，而毋須被問責（見p.58）
• 行內論資排輩的文化仍然存在，底層從業員要對前輩服從，表現出「肯捱」、願意「跟師傅學嘢」、甚至「任砌」等特質，難以反駁不合理要求，勞動尊嚴受損（見p.62）
• 從業員對藝術創作抱有熱誠，在商業製作中亦未必完全以金錢衡量自己的付出，因此容易陷入甘願「自我犧牲」的心態，導致被剝削（見p.64）
• 從業員若遇到不公平待遇，普遍不傾向團結行家一起尋求改變。主流的做法是在個人網絡傳播、私下聯絡對方追討、或放棄追究。多名受訪者歡迎行內發展出爭取權益導向的工會，惟他們認為現時並未有足夠條件推動（見p.65）

3）影視製作市道不佳，令製作預算壓縮，令長工時、職安意識不足問題亦更難有資源應對（詳見第7部分）：

• 拍攝現場有不少職安隱患，頗多從業員曾經歷或目睹工傷發生。從業員工時長、經常在疲勞狀態下工作；拍攝節奏趕急；現場未必有專業人員把關安全，僅靠經驗判斷安危等，都是造成職安隱患的原因（見p.77）
• 從業員連續多日超時工作的情況非常嚴重。受訪從業員認為行內有必要對作息時間有合理的規範，不應犧牲從業員健康（見p.74）
• 從業員認同需要專人負責監察片場安全，但對於如何實行並無共識（見p.81）
• 從業員普遍認為政府對行業的支援資源不足、不到位，應邁向更開放、不以商業效益為主要考量的方向改善（見p.84）

基於研究結果，我們對香港影視行業及政府提出以下倡議（詳見第8部分）：

保障自由工作者基本待遇（見p.87）

• 業界引入標準合約，推廣開工前先簽訂完整協議的文化
• 政府透過資助影像製作項目，推廣勞工友善措施
• 業界規範工時，減低超時、高強度工作的情況

改善工作條件及職業安全（見p.89）

• 業界和政府合作，設定適用於影視製作的職安課程、認證系統、作業指引
• 政府改善職安執法
• 從業員自我組織，維護及推動權益

支援業界發展（見p.92）

• 政府改善資助制度，支援各規模、多元創作
• 增加畢業生支援，輔助院校新晉人才與業界接軌

Coping With Social Media Envy In Luxury Consumption: The Role Of Social Networking Site Actions, Murong Miao, Chuanyi Tang, Lin Guo, Kiran Karande

Marketing Faculty Publications

Because social networking sites (SNS) facilitate social comparison, consumer envy becomes inevitable among social media users. Drawing on social comparison and coping theories, this study examines how different types of envy lead to consumers? distinct behaviors on SNS, some of which are self-directed and focus on self-enhancement, and others are either positive or negative interactions with the envied person. Employing both the contexts of luxury product and service sharing experiences on Instagram, our four studies consistently found that while consumers who experience benign envy are more likely to interact with the envied positively, such as liking the envied? posts, those …

Through The Filter Lens: The Negative Impact Of Beauty Filters In Influencer Marketing, Faegheh Taheran, Veronica Thomas, Abdolali Mortazavi, Dana Amiri

Marketing Faculty Publications

The article focuses on the negative impact of beauty filters on followers' perceptions of social media influencers, examining how these filters affect attitudes through perceived authenticity and deception. Topics include the relationship between filter usage and follower attitudes; the mediating roles of authenticity and deception; the effects of different types of filters on influencer credibility; and highlight the importance of genuine presentation in influencer marketing.

Serving C*Nt: An Intersectional Historical Look At The Reclamation Of A Taboo Word, Dominique Godinez

Scripps Senior Theses

While the word cunt has been part of reclamation projects for over fifty years in the United States, particularly in the last year (2023) on social media platforms, the revalued word has gained popularity. With increased usage of a slur historically used against women, we’re left to wonder if reclamation is appropriate and who is participating in these processes. This thesis explores the trailblazers who began cunt’s reclamation –– Queer Ballroom performers and women-artists –– contextualizes its usage through widely understood reclamation principles, and offers considerations for cunt-curious folks. In a society that has othered and marginalized women and Queer …

The Impact Of Covid-19 On Dancers, Mackenzie Weakland

Williams Honors College, Honors Research Projects

COVID-19 impacted every person who experienced it. Dancers in particular, were a group of people that were not able to participate in their art form in the way that they were always able to. This project explores how COVID-19 impacted dancers and their ability to learn and grow.

Recommendations For Generation Z Civic Engagement On College Campuses, Grace A. Edwards

Williams Honors College, Honors Research Projects

Because there is little existing research specifically about Generation Z civic engagement in higher education in the United States, comparisons must be made with research about different generations’ voting and civic engagement patterns, specifically Millennials, since they share many similarities with Gen Z, and Gen Z civic engagement in different countries. This, paired with survey data and statistics about Gen Z civic engagement, provide a strong foundation for this project. To supplement this literature review, interviews with industry professionals were held to learn more about the environment of Gen Z civic engagement on college campuses. From these different sources of …

Simply Butter (One Pat At A Time), Maddie Mcsweeney

Williams Honors College, Honors Research Projects

Simply Butter (one pat at a time) is an investigation of food and intimacy through sculpture, installation, performance, printmaking, and recordkeeping. In this series of Happenings, I explore themes of love, loss, and empathy while dealing with emotions related to grief and mental health issues. I look to cultural phenomena and art history figures who are concerned with similar sentiments to make conceptual connections and inform my choices when creating this project. Drawn to silliness and the absurd, I use the rudimentary yet familiar form of a stick of butter to act as a monolithic stand-in for the emotionally, mentally, …

Using Education To Confidently Identify And Report Concerns Of Child Abuse And Neglect: A Qualitative Improvement Initiative Through Staff Development, Sarah E. Neilson

Master's Theses and Capstones

BACKGROUND: Pre-licensure education on child abuse and neglect is crucial for nurses in the healthcare field. It helps to equip them with the knowledge and skills necessary to effectively identify, report, and intervene in cases of child abuse and neglect. Having this education available and understanding the signs and effects of child abuse and neglect, empowers nurses to take quick and decisive action in early intervention and prevention. Within the microsystem of a local Operating Room (OR), this quality improvement (QI) project will determine the muchneeded addition to the healthcare curriculum.

METHODS: The Plan, Do, Study, Act (PDSA) framework was …

To Revise Or Not To Revise: How Feedback Type, Interpersonal Liking, And Messenger Credibility Influence Revision, Rachel Jane Jensen

Graduate Student Theses, Dissertations, & Professional Papers

Revisions inevitably occur during project creation and curation; many of which are influenced by received feedback. Previous research has highlighted the role goals, perceptions of self, and task complexity play in revision, but little research has examined how feedback type and an individual’s feelings toward their feedback giver influence revision. A quasi-experimental design examined how feedback type (additive, subtractive, or none), interpersonal liking for a feedback-giver, and perceived credibility of a feedback-giver affected students’ (n = 155) willingness to revise, self-reports of revision, and calculated actual revision score. Results indicated that participants in a feedback-receiving condition reported higher levels of …

A Case Of Water: A Rhetorical Analysis Of The Legal And Social Effects Of The Arizona V. Navajo Nation Supreme Court Case, Mykel Patrick Greene

Graduate Student Theses, Dissertations, & Professional Papers

The water crisis effecting the Navajo Nation is among the worst in recent memory—a situation that has only been exacerbated by the U.S. Supreme Court’s 2023 5-4 decision in favor of Arizona in the case of Arizona v. Navajo Nation 599 U. S. ____ (2023). This case, which was the culmination of a 20-year legal battle, sought assistance and potential aid from the federal government regarding water usage and assessment. However, considering the Arizona v. Navajo Nation decision, the Navajo will have to manage this crisis alone. This paper will use frame analysis to identify the various frames the Navajo …

Emotional Expression Between Ceo And Chairperson As A Micro-Foundation Of Organizational Capabilities: An Exploratory Mixed Methods Study, John Paul Stephens

Faculty Scholarship

The work relationships between CEOs and Chairpersons are key to the functioning of the firm. This study uses survey and interview data to explore how these work relationships serve as a micro-foundation for an organization's communication climate. Survey data suggested that CEO-Chairperson relationships can be characterized by emotional carrying capacity (ECC; constructively expressing more positive and negative emotions). The survey-based model further demonstrated that CEOs and Chairpersons perceive their ECC to positively predict organizational communication climate and, in turn, knowledge creation capabilities. The latter, in turn, are positively associated with firm performance. CEO-Chairperson dyadic interview data supplemented the associations identified …

The Association Between Patient Race/Ethnicity/Culture, Physician-Patient Communication, And Patient Outcomes: A Systematic Review, Maazen Khan

Honors Undergraduate Theses

Research shows that health disparities exist among patients of varying races, ethnicities, and cultures in the United States. Numerous studies have suggested that these disparities may be partly associated with physician-patient communication. The larger project that this thesis is a part of is a mixed-methods analysis of physician-patient communication across patient race, ethnicity, and culture. This thesis specifically excluded qualitative studies and focused on how such communication can affect health outcomes. Sixty-nine studies were identified and appraised for quality. Of these, only four associated physician-patient communication with the health outcomes of patients. These studies had inconsistent results, highlighting the gap …

Influencers Endorsement Advertising Methods On Different Social Media Platforms, Sophia R. Annaloro

Honors Undergraduate Theses

Social media marketing has opened a unique spot for Social Media Influencers. With their fame comes a lot of power over their follower's actions. Many things are at play when an influencer works with a brand to create promotional content for a product. Flow theory suggests that an abrupt advertisement does not match the pace or aesthetic of the content they are currently consuming. When one's viewing is abruptly interrupted by an advertisement, the consumers are now aggravated by the product. Distinctive characteristics of different platforms are likely to develop flow differently. This study analyzed how passive versus active product …

Crossing The “Valley Of Death”: How Climate Technology Entrepreneurs Navigate Relationships With Venture Capital Investors, Allison Lucas

Wayne State University Dissertations

As the world faces the ongoing and intensifying impacts of climate change, a group of innovative changemakers known as climate tech entrepreneurs (CTEs) are working on climate adaptation, mitigation, and/or resilience efforts by brining innovative technologies to the global market (UNFCC, 2018; Endeavor 2022). To realize the full potential of these technologies—tools, techniques, specialized knowledge or skillsets—they must be developed, deployed, and implemented at scale (IPCC, 2000). To do this, CTEs require external funding support, especially during a crucial period of the start-up lifecycle known as the “valley of death”. In this period between development and commercialization, production costs and …

What Does It Mean To Stand Out? How Visual Design And Presentation Affects Attention And Memory In A Warning Message., Nichlas Waugh, Jeannette Sutton, Laura M. Fischer, Ginder Orton

Emergency Preparedness, Homeland Security, and Cybersecurity Faculty Scholarship

In emergency communication, it is essential to call attention to key information that can be interpreted quickly and remembered easily. Individuals possess a limited number of cognitive resources to allocate to message processing in an emergency. Because of this, they are more likely to allocate attention to messages they are motivated to care about, or to message attributes that stand out. In this study, we focus on how warning messages are attended to when they are viewed in a busy media environment and ask the question: “What does it mean to stand out?” To address the research questions, we used …

The Body Positivity Movement: Improving Female College Students Mental Health And Body Appreciation, Emilie Conners, Lucy Matthews, Diane R. Edmondson

Atlantic Marketing Journal

Body image concerns among college-aged women continue to be an immense issue across many college campuses. As technology advances, it has become more common for young girls and women to edit their social media photos and focus more on their flaws. Body image has a significant impact on mental and physical health; therefore, it is vital that these concerns are addressed and fought. One movement recently used as a possible way to combat this concern is the body positivity movement. However, more research is needed to understand the impact of this movement on young women. Survey data was collected via …

Trust Relationships: Tales From The Web, Magdoleen Ierlan

Atlantic Marketing Journal

Trust is an important component of any purchasing situation. In an online setting, trust becomes even more important as buyer and seller are not able to directly interact with one another. Compounding the situation is the fact that the consumer cannot directly experience the product under consideration. Organizations have attempted to address this shortcoming by allowing third parties to offer reviews of the product in question. This paper addresses how consumers process these product reviews.

By rooting this paper in trust and uncertainty reduction theory, a testable model was developed. The model was tested, and in general, more helpful reviews, …

The Impact Of Demographics And Cause Related Marketing Participation In The Black Lives Matter Movement On Company Image, Jerome Christia, Joseph Njuki

Atlantic Marketing Journal

Cause Related Marketing is an impactful marketing strategy for companies concerned about improving or maintaining their company image. This study examines the effect of cause related marketing participation Black Lives Matter movement and demographics of supporters on company image. Questionnaires from 106 respondents were collected, analyzed, and results presented. The paper reviews cause related marketing, the Black Lives Matter movement, and company image. In addition, demographic characteristics are investigated for respondent perspectives on company image. Our research indicates that there is a positive and significant relationship between cause related marketing participation in the Black Lives Matter movement on company image. …

Healthcare Marketing Communication: Media Usage And Psychographic Profiles For Baby Boomer, Gen X, And Millennial Consumers, Terry Damron, Joe Cangelosi, David Kim, Ed Ranelli

Atlantic Marketing Journal

Abstract

Purpose Preventive health care information (PHCI), which functions as a cost-effective or cost-saving means of reducing mortality and improving life quality, also fuels consumer demand for otherwise underutilized preventive medical services, thereby improving profitability for service providers. This study provides healthcare marketing professionals with media usage insights and psychographic profiles useful for developing effective PHCI communication strategies.

Design This research is based on questionnaire responses (n = 813). Analysis of the variance (ANOVA) was used to assess and compare the importance consumers assigned to online PHCI sources. Factor analysis was used to determine whether attitude patterns tended to …

When Ballots Are Blank: Write-In’S Serving Local Government And The Implications For A Healthy And Vibrant Democracy, Thomas J. Ruter

School of Business Student Theses and Dissertations

Our democracy depends on having a supply of candidates running for elected office, but in some instances, no one wants to run. This phenomenological study asks what the effects on a healthy and vibrant democracy are if ballots are blank and the seat is filled through write-in or appointment. Rooted in democratic theory, this study explores small, rural city elections where write-ins won election. Understudied, local governments are responsible for decisions affecting the lives of millions of people each day. Workforce scarcity, the alienation of young Americans from politics, government bashing, nasty campaigns, threats of physical harm, and other barriers …

The State Of Women In The Media: Representation, Coverage And Framing Of Women In East African Media, Aga Khan University, Graduate School Of Media And Communications

Graduate School of Media and Communications

This research examined the representation of women in East African news media organisations and the coverage and framing of women in top East African newspapers, TV and digital platforms. The study is premised on existent literature on the intricate interplay between media framing, coverage dynamics, and the representation of women in newsrooms’ workforce, given the consequential role all these play in shaping public perceptions of gender issues and shifting norms. Through a comprehensive methodology that incorporated content analysis, document analysis and interviews on the responsibilities and assigned roles of women in media organisations, the research presents findings from a content …

Investigating Teacher And Student Perceptions Of The Impact Of Chatgpt In The Classroom, Esther Abla Dorgbefu

Graduate Research Theses & Dissertations

This study was an initial attempt to investigate faculty and student perceptions of the impact of ChatGPT in the classroom. The primary purpose of this study was to conduct a cost-benefit analysis of the opportunities and challenges of ChatGPT in education. The following research questions were investigated to achieve this goal: (a) What fears do faculty have about using ChatGPT in education? (b) What fears do students have about the use of ChatGPT in education? (c) What are the possible benefits and consequences of using ChatGPT from students’ perspectives? (d) What are the possible benefits and consequences of using ChatGPT …

Examining Public Responses To Transgressions Of Ceos On Youtube: Social And Semantic Network Analysis, Jin A. Choi, Sejung Park

College of Communication and Media Scholarship and Creative Works

In what was labeled the "nut rage" incident, the vice president of Korean Air, Hyun-Ah Cho (Heather Cho), demonstrated behavior that exemplifies corporate transgression and deviation from societal moral standards toward a flight attendant aboard a flight. Such behavior instigated the public to express negative sentiment on various social media platforms. This study investigates word-of-mouth network on YouTube in response to the crisis, patterns of co-commenting activities across selected YouTube videos, as well as public responses to the incident by employing social and semantic network analysis. A total of 512 YouTube videos featuring the crisis from December 8, 2014 through …