Communication Commons^™

Are Individuals Better Able To Acquire And Retain News Information That Is Consonant Or Dissonant With Their Ideological Beliefs?, James Lee Jenkins

Communication & Leadership Dissertations and Theses

The purpose of this study was to find out whether people can better recall news information that is consonant or dissonant with their personal ideological beliefs. This study is a follow-on study to Joel Turner’s study (2007) that found that people’s perceived biases in the news are often triggered prior to the people reading the actual news information. The scope of this research was to determine the type of news information people are better able to recall. The two main research questions this study was attempting to find answers for were:

• RQ1: Are conservatives better able to recall news information …

Diplomatic Communication In Response To Religious Conflict, Kim Alba

Communication & Leadership Dissertations and Theses

The purpose of this study was to evaluate a strategy for diplomatic dialogue in response to religious conflict. Kenneth Burke’s theory of dramatism provides a means of rhetorical evaluation on Secretary of State Hillary Clinton’s response to the attacks on the U.S. consulate in Benghazi, Libya, that were widely seen as caused in some way by an anti-Islam video published online on YouTube. The study discusses how Clinton’s use of identification and division is used in diplomatic dialogue in order to resolve the differences caused by religious conflict, specifically in a speech at the U.S.-Morocco Strategic Dialogue on September 13, …

Global Journeys: Exploring The Communication Strategies Successful Longterm Sojourners Use For Cultural, Language, Identity And Family Adjustment, Lynne H. Green

Communication & Leadership Dissertations and Theses

With a growing number of multinational corporations sending workers into new locations, the need for knowledge about how individuals and families successfully integrate and connect to their host country is paramount. This study focuses on the phenomenological communication strategies used for cross cultural adjustment and adaptation of longterm sojourners in a new culture. Longterm sojourners who have lived for three years or longer in two host countries were interviewed to explore their communication strategies of adaptation for meaning making for themselves and for their families. Specifically, perspectives around the experience of cross culture adjustment, language acquisition, and identity shift were …

Intergenerational Farm Family Communication And Succession Planning, Cayla M. Waters

Communication & Leadership Dissertations and Theses

This thesis studies intergenerational communication in farm families during the succession planning process. The research focuses on intergenerational relationships between fathers and sons. Due to the lack of research on intergenerational communication in farm families, this thesis examines the role communication plays in this relationship, and how communication affects the succession planning process of passing down the family farm. Communication accommodation theory is used to understand the communication processes taking place within the father-son relationship. The research methods used to gather information for this study are focus groups. The focus groups are made up of 3 father/son pairs who are …

Female Pop Singers On Twitter: Use For Branding And Implications For Publicists, Jessica Sincavage

Communication & Leadership Dissertations and Theses

A celebrity’s success depends upon building and maintaining their ‘well-knownness.’ The increase in usage of and access to social media platforms like the micro-blogging platform Twitter have led celebrities and their publicity teams to incorporate social media into their branding and communication strategies. The purpose of this thesis is to examine celebrity presence on and usage of Twitter and its implications for the role of celebrity publicists. The study is based in the narrative paradigm, which recognizes and honors each individual’s story telling abilities. A case study including three influential female pop singers was conducted, and the results were analyzed …

Women For Obama: A Metaphor Criticism Of Political Facebook Use, Natasha Merkle

Communication & Leadership Dissertations and Theses

The political rhetoric of U.S. Presidential Elections has been studied for years, but not significantly through the lens of social media. While the statistical relevance of social media as a political communication tool is not yet widespread, the numbers have grown drastically since 2008. This increase in usage prompted the author to determine how rhetoric is most effectively communicated over social media to key audiences. This study is a metaphor criticism of the Women for Obama Facebook page as it appeared during the final 90 days prior to the 2012 U.S. Presidential Election. Four metaphors are used to describe the …

The Effects Of Sibling Relationships On The Social Development Of Children With Autism Spectrum Disorder, Barbara J. Higgins

Communication & Leadership Dissertations and Theses

Relationships among siblings are the longest lasting and most consistent in the life of an individual. Relationships among siblings are no different when one of the siblings has Autism Spectrum Disorder (ASD). Among the various obstacles children with ASD encounter, social developmental delays are the most prominent and treatment plans are often established for the social education of children with ASD. This study reviews the impact of the incorporation of typically developing children into the treatment plans of their siblings with ASD. The literature reviews relationship status between siblings when one child has ASD and how the presence of ASD …

Virtualization Of Teams And Group Sustainability, Valerian Eshelman

Communication & Leadership Dissertations and Theses

Corporations today are looking for ways to cut costs as well as generate additional revenue. One of the most popular methods is to virtualize your employees. Computer mediated communication (CMC), which is propagated through information and communication technology (ICT), enables virtual interaction through email, instant messaging, teleconferences. But what is the impact on team cohesion and individual citizenship in an organization when members never interact face-to-face? This thesis leverages the results of five previous studies which reached the collective conclusion that when team members simply exchange information using CMC it has a corrosive effect on cohesion and team member's job …

Promoting Information Literacy Through Media Literacy, Greg Pond

Communication & Leadership Dissertations and Theses

Mass media messages have overwhelmed modern culture. Many of these messages are not created with the best interest of the recipient in mind (Potter, 2008). The Mass media does not operate as a public service. It’s big business. Good daily decision making has become increasingly dependent on the ability to be “information literate” – to effectively evaluate the accuracy, currency, and completeness of media messages. But these critical information literacy skills are surprisingly lacking today (Asher & Duke, 2012). One recent study suggests that information literacy skills can be effectively developed through training in media literacy (Van De Vord, 2010). …

Establishing The Need For Cross-Cultural Communication Training For Pre-Hospital Medical Providers, Brenda Lee Tappan

Communication & Leadership Dissertations and Theses

It is apparent by the supporting research that the actual front-line providers have not been given a place at the table in an attempt to identify cross-cultural communication training needs for prehospital medical personnel. This lack of dialogue, in addition to a homogenous industry, has resulted in inconsistencies and inadequate care of diverse patients. This work examined both knowledge of how ethnicity impacts the pre-hospital medical encounter as well as attitudes toward cross-cultural nuances held by current pre-hospital medical providers. Specifically, this study analyzed survey responses designed to identify current knowledge and attitudes. The data was obtained using a quantitative …

Rhetoric And Framing: Influence On Public Opinion In The Martin/Zimmerman Case, Milagros Figueredo Sowers

Communication & Leadership Dissertations and Theses

This study seeks to analyze the importance of framing on public opinion. This analysis looks at the characteristics of communication and how they are conveyed. It also seeks to examine underlying themes in cases where public opinion was radically shifted and perceptions changed. This style of qualitative measurement is able to provide suggestions on why a media source would present a specific topic one way and then slant a similar topic in a different manner or format . Mass media is looked at in a critical manner with an attempt to hypothesize as to its purpose in use of framing. …

Part One: An Instructional Module Template For Orientation To The Situated Practice Of Oral Communication Online In The Community College, Martha A. Lane

Communication & Leadership Dissertations and Theses

The community college serves a diverse student population with numerous programs and degrees designed to complete general education requirements and prepare students for job placement. As these students enter their anticipated occupation, most are unprepared for the oral skill requirements of their new job. They lack confidence to navigate any number of scenarios demanding interpersonal poise, teamwork, conflict resolution, presentation skills, and other occupation-specific speaking tasks. Since many of these degrees and certificates are offered partially or completely online, this Project presents a practical means of introducing speaking skills into the coursework of the growing online learning environment. The research …

Football Coach Training Curriculum For Parents, James Nicholas Knight

Communication & Leadership Dissertations and Theses

Football is an extremely passionate game and has created interest from many different age groups in the United States. In particular, youth football is especially popular with children in the fifth and sixth grade age group and their parents. With injuries such as concussions becoming a massive concern nationally across all playing levels (youth, high school, college, and professional), the popularity of football is not diminishing with parents continuing to register their children to play youth football. In many youth football leagues across the country, parents are often used as coaches. Some parents, who have limited to no experience coaching …

Empathy During Times Of Crisis And Corporate Reputation, Ann T. Gallagher

Communication & Leadership Dissertations and Theses

How an organization responds to victims is central to crisis communication management and protecting organizational reputation. While there is significant literature about best practices for crisis response, one area which has not been explored is the relationship of empathic communication and corporate reputation during times of conflict. This study examined this relationship through a study of the British Petroleum Gulf Oil crisis of 2010. The qualitative study used focus groups with working professionals and personal interviews with communication experts. The research is grounded in Coombs’ (1998) Situational Crisis Communication Theory (SCCT), and Benoit’s (1977) image restoration theory, which is used …

The Effects Of Hierarchal Structures And Complex Policies On Organizational Communication, Linda Youssouf

Communication & Leadership Dissertations and Theses

This study analyzed the hierarchal structures and complex policies within a for-profit organization that contributed to creating a work environment with poor communication, specifically the effects on employees. Adaptive Structuration Theory provides a theoretical foundation for this study and discusses the creation of social systems through using rules and resources in interactions. The study did not intend to devise a clear solution to these pre-existing issues but rather shed light on the effects this type of problem has on communication between employees within an organization. A Likert Scale survey with 20 questions was distributed to 30 out of 50 employees …

The Impact Of Media On Teen Sexual Health, Michaela Ciesynski

Communication & Leadership Dissertations and Theses

This thesis presents an analysis of research gathered in order to explore the impact of the media on teenage views of sexual health. The chosen research highlights the prevalence of sex in today’s television and how these portrayals can influence teens’ views on “normal” sexual behavior. The research shows that teens receive valuable information on social cues, or normalized behavior, from media outlets like popular television shows. Its impact on societal concepts in teenagers can create different view points on what it means to not only engage in sexual behavior, but what sexual behavior is expected. With this ability to …

The Impacts Of Multiple 360 Feedback Projects Utilizing Coaching And Follow-Up: A Quantitative Longitudinal Exploratory Descriptive Research Study, Jeremy Unruh

Communication & Leadership Dissertations and Theses

360 degree feedback is a great tool for organizational development, however many organizations don’t include coaching and follow-up to maximize impact for long term results. This quantitative longitudinal exploratory descriptive research study explores the impact of conducting the same 360 feedback survey within the same organization over a 3 year time frame utilizing coaching and follow-up. Data from 6 individuals indicate an improvement of self-awareness and an increase of set goals and completed goals. Theories of self-awareness and self-perception are discussed as well as the development of a new communication channel between manager and employee for organizational development purposes.

Youtube And You: Using Cybernetics To Optimize Self-Promotion On Youtube, Janay Shari Johnson

Communication & Leadership Dissertations and Theses

This thesis explores self-promotion on YouTube. YouTube is a popular video sharing website specifically tailored for easy use and global connection. If a video is posted with the right combination of elements, it can become an instant phenomenon overnight. The ability to reach millions of people worldwide so quickly makes YouTube an advertising powerhouse. The most advantageous component of the video sharing site is that it is free to use. Anyone from any income level or background with video making capabilities can produce and post videos. In this day and age with built-in cameras on laptops and desktops, most members …

Miscommunication In Cross-Cultural Technology Teams, Nichola Pometta-Horn Todd

Communication & Leadership Dissertations and Theses

This study explored communication dissonance found within globally distributed software development teams. The literature review investigated the theoretical foundation for the causes of intercultural dissonance that affects globally distributed software development teams. An online survey, and unobtrusive participant observation methods were used to capture as many data points as possible. Qualitative analysis leveraging data triangulation was the basis for the study. Participants in the study exhibited behaviors consistent with anticipated results. Suffering from a lack of understanding of dynamics found when interacting across high/lowcontext cultures, the study participants exhibited varying levels of intercultural communication dissonance. Teams that had been together …

The Faculty/Staff Communication Divide: An Ethnographic Look Inside A Community College, Jodi Lynn Weber

Communication & Leadership Dissertations and Theses

This study examines the communication divides that exist between faculty and staff at a rural community college in Texas. Through the use of survey data, personal interviews and ethnographic observation, the researcher gained significant insight into the communication culture of one institution. The theoretical framework for this study is built largely upon the group communication concepts of Bormann (1983) and Taylor and Altman (1975). Specifically, the study looks for evidence of Bormann’s (1983) symbolic convergence theory and Taylor and Altman’s (1975) social penetration theory. The philosophical framework for this thesis is grounded in Benhabib’s (1993) idea of the generalized versus …

Examining The Influence Of National And Organizational Culture On Performance Evaluation And Recognition Structures In A Multinational Organization, Katie Bliven

Communication & Leadership Dissertations and Theses

This study examines how well organizational culture functions as a mechanism to support diversity and respect for employees’ national culture in a multinational organization. Hofstede’s theory of cultural dimensions and Ting-Toomey’s face negotiation theory provide a framework for understanding the needs and expectations of individual employees regarding performance evaluation and recognition from leaders for culture-specific skill sets. The study was conducted at a multinational call center located in Ireland, where employees negotiate the collection of negative balances for online payment accounts belonging to customers in the EMEA (Europe, Middle East and Africa) and APAC (Asia Pacific) regions of the world. …

The Effectiveness Of Social Media In Advancing Transformational Change, Kenneth Wesley Dey

Communication & Leadership Dissertations and Theses

The goal of this study is to determine the effectiveness of social media in advancing transformational change. Successfully implementing transformational change in an organization is heavily dependent on the support of key stakeholders. But engaging those stakeholders requires effective communication. Transformational efforts often fail because of the lack of credible communication or a failure to define a vision that can be easily communicated (Kotter, 2007). Researchers say that the key to successful transformational change is embracing a communication based in the realm of conversation where there is genuine two-way dialogue that is focused on listening and probing for more information …

Multicultural Education For Preservice Teachers: An Exploration Of The Effectiveness Of Multicultural Education In Preparing Preservice Teachers To Teach In Culturally And Linguistically Diverse Classrooms., Janelle Maureen Penney

Communication & Leadership Dissertations and Theses

At a time when public school populations are becoming more diverse, teachers are becoming less diverse and often don’t have the multicultural education necessary to teach in diverse schools. This study examined the effectiveness of multicultural education at a university in the Pacific Northwest at preparing teachers to teach in culturally and linguistically diverse schools. The study utilized a two‐phase design to collect data that will assist education programs to develop multicultural education components that better prepare preservice teachers to teach in diverse schools. The first phase of the study explored the effectiveness of the current education program by examining …

Reducing Reliance On Emergency Departments For Non-Urgent Care Through Patient Assistance: A Phenomenological Approach To Dialogue That Looks Outside Hospital Walls, Rosemary Younts

Communication & Leadership Dissertations and Theses

America's underserved are turning to emergency departments for non-urgent care at an alarming rate that is attracting national attention in an era of health reform, and prompting hospitals to offer patient assistance programs to help members of this patient population find other affordable care alternatives in the community. This study examined one such program, and the problem it is incurring with patients who continue to return to the emergency department despite receiving assistance. Moving away from the positivistic research norm found in literature, dialogic theory in the phenomenological tradition was used to investigate the lived experiences of patients being assisted …

A Rhetorical Analysis Of Clint Eastwood's Speech At The 2012 Republican National Convention, Rene' Minder

Communication & Leadership Dissertations and Theses

This study focuses on the speech given by Clint Eastwood on August 30, 2012 at the 2012 Republican National Convention. Using the neo-Aristotelian method to conduct a rhetorical analysis, the persuasiveness of Eastwood’s speech was analyzed and discussed. The uniqueness of this deliberative speech was the use of a visual prop, an empty chair, to convince the audience of President Obama’s inadequacies as a leader. While the speech contained persuasive components, it was the visual communication of the empty chair that turned the Eastwood’s speech into a national discussion. This study had to then turn to research on visual communication …

Crisis Communication- What Is Your Emergency?, Kaelyn Johnson

Communication & Leadership Dissertations and Theses

This study is a rhetorical analysis of 911 active shooter calls. Working from frame theory it examines the types of communication that occur during crisis situations. This study reviews the actual audio tapes of the Columbine Colorado School shooting, the Trolley Square Salt Lake City UT shooting and the Arizona shooting of Congresswoman Gabby Gifford. This study provides a method for investigating the communication between caller to 911 and the telecommunicators that answer 911calls. It provides a baseline of the communication activities that are occurring and this method of communication is rapidly changing with pending text-mediated communication scheduled to take …

What Changes Await Local Tv News?, Stephanie Ann Vigil

Communication & Leadership Dissertations and Theses

Over the years, local television news stations across the nation have seen a dramatic decrease in viewership. Much like newspapers, fewer people are relying on television news for several reasons. Two of the biggest culprits are the age of new technology and social media. These two factors alone have reprogrammed people’s daily habits, changing the landscape of television news viewership and resulting in uncertain times at local television news stations. Few studies have been done on the future of local television news. Of the studies that have been conducted, it is clear to see that local news is still relevant …

The Tell-Tale Tatt: A Critical Discourse Analysis Of How Tattoos Impact Impression Formation During The Hiring Process, Sarah E. Bishoff

Communication & Leadership Dissertations and Theses

As tattoos have increased in popularity in recent years, the number of tattooed people applying for jobs in professional workplaces also has increased. This thesis explored how tattoos affect the impressions formed by potential employers during the hiring process. Symbolic Interactionism theory, based on the writings and concepts of George Mead, provides the basic theoretical framework for this study. The literature review examines several topics, including: how impressions are created; how conscious thought and unconscious thought impact impression formation; the importance of communication through visual messages; and how tattoos have evolved in recent society. Data for this study was gathered …

Social Media In Higher Education: Networked Tools In A Traditional Strategy Organization, Trace M. Eddington

Communication & Leadership Dissertations and Theses

This study examined (a) how the traditional organizational communication strategy in place at a university impacts the utilization and effectiveness of social media as a university communication tool, (b) to what extent and how effectively have relational and networked approaches been incorporated into the traditional structure of communication at a university, and (c) how the flow of communication and the social media strategy on campus are impacted by the traditional structure of the university, identifying any potential communication bottlenecks and workarounds. The literature review examined the theoretical underpinnings behind traditional strategy organizations and the communication challenges that can arise in …

Which Organizational Communication And Culture Profile Will Augment And Increase The Effectiveness Of Team Xyz?, Morgen Nicole Marshall

Communication & Leadership Dissertations and Theses

This thesis explores previous research in the fields of organizational communication and culture. Through the works of organizational communication scholars Deetz (1995), Conrad & Poole (2005), and Griffin (2009), the theory of critical communication in organizations is introduced as the foundation for effective communication, emphasizing the importance of participatory decision making in organizations. Through the works of organizational culture scholars Kotter & Heskett (1992), Schein (2004), and Cameron & Quinn (2011), principles of effective organizational culture are introduced, including shared values among stakeholders and adaptability within the industry. Together, these scholars lay the foundation for a study within a leading …