Communication Commons^™

Performing The Personal Within The Organizational: Communicating Professional Identities Through Taiwanese Commercial Airline Pilots' Personal Narratives, Kai-Chun Chuang

Electronic Theses and Dissertations

This dissertation project explored professionalism and the performance of identities by examining Taiwanese commercial airline pilots' discursive practices in everyday life. The intentions for this project were to not only expand current knowledge of organizational communication from a critical rhetorical perspective, but to further explore the under-appreciated concept of professionalism of organizational members. Theoretically, I traced theoretical analysis in the sociology of professions and further investigated scholarship from identity research in organizational communication studies. This research agenda helped to advance communication-based understandings of the meanings and practices of professional identity as a complement to the sociological conception. I further merged …

A New Method To Evaluate Community Based Mediation Programs: Multi-Attribute Cost Utility Analysis, Cory William Stufflebeem

Electronic Theses and Dissertations

The purpose of this thesis was to develop a new approach to evaluating the cost-effectiveness of community based mediation programs in order to promote a more robust methodology for researching community based mediation in general, and to provide a means for the favorable claims of community based mediation to be accurately validated.

A methodology was created based on multi-attribute cost utility analysis. This analysis involves studying two programs simultaneously: a community based mediation program and a corresponding court adjudication program/institution. These programs are evaluated on three measures of effectiveness or attributes: satisfaction rating, number of successful cases processed, and compliance …

Genetically Modified Food In The Us And The Uk: Proponents, Dissenters And Media Coverage, Tess Ann Doezema

Electronic Theses and Dissertations

This research is a qualitative study examining the communication surrounding the issue of genetically modified food in the UK and the UK from October, 2011 through September, 2012. Material from biotechnology industry organizations, industry-funded non-profits, groups campaigning against the continued use of the technology, and mainstream media coverage of the issue in both countries during this time was examined using thematic analysis. The issue is analyzed through the lenses of Herman and Chomsky's propaganda model, agenda building and framing theory. The research finds support for agenda building as well as a modernized understanding of the propaganda model, which the researcher …

Provider Perceptions Of Ableism And Social Support Networks In The Healthcare Setting, Darcey Mccampbell

Electronic Theses and Dissertations

The objective of this study is to investigate ableism and social support networks in the healthcare setting. Social support networks play an important role in combating emotional distress in healthcare. They provide disabled patients a method for defending against the negative effects of ableism among other stressors. By definition, ableism refers to perceptions that disability is abnormal and undesirable. Ten healthcare providers in central Florida (i.e., in nursing homes, rehabilitation centers, and primary care offices) were interviewed, using in-depth face-to-face qualitative interviewing. Participants were asked questions relating to the effects of ableist language on patients with disabilities as well as …

Message Prioritization In Computer-Mediated Communication: A Study Of Mobile Device Use In The Classroom, Paul Wills

Electronic Theses and Dissertations

College students are using their mobile devices during class and this research investigates different aspects of why college students feel so inclined to use these devices during class as well as by what means are students using to participate in computer-mediated communication while simultaneously engaging in classes. This research surveyed 146 students on their perceived use of their own mobile device use during class. The study compared how often different types of devices, such as mobile phones, tablets, and laptops, and different types of social media outlets, like Facebook, Twitter, and other social media websites, were used during class. The …

Cultural Fit Wanted: A Content Analysis Of Human Resource Generalist Job Advertisements, Kelli J. Chromey

Electronic Theses and Dissertations

This content analytic study explored organizational anticipatory socialization through job advertisements. Human Resource (HR) Generalist positions (n = 100) listed on the Society of Human Resource Management (SHRM) website between November 6, 2012, and January 28, 2013 were analyzed through seven quantitative categories (organizational goals, HR job descriptions, job skills and abilities, communication skills, website, mission/values, and word count/reading level). Results indicated that these listings generally included information such as company name and location, but rarely revealed organizational goals, missions and values. The addition or absence of a website, along with readability and word count were also included. Implications included …

The Death Of Mississippi House Bill 488: Latinos In America, Mary Faye Stanton

Electronic Theses and Dissertations

In March 2012, the Mississippi House of Representatives passed House Bill 488, an immigration bill similar to those passed in Arizona and Alabama that allowed, among other provisions, law enforcement officers to check the legal status of an individual after a legal stop. This thesis sets out to show how three key factors: the opposition of industry and agricultural representatives, the outcry against the racial aspects of the bill, and an alliance between Democrats, the Black Caucus, and Latino rights activists -- prevented the bill from becoming a law in a state with a Republican governor and Republican majority in …

Big Ben: The Gentle Rebel, Brandon Christopher Rook

Electronic Theses and Dissertations

With the University of Mississippi having a deep and somewhat negative history with racial tension, the sole purpose of this study was to figure out if Ben Williams, the first African American varsity football player experienced any issues with racism while he attended school. Over the years Williams has stated that no issues have come about because of his race. After interviewing Ben Williams and over 10 others for the thesis project documentary entitled "The Ole Miss Black Athlete,” it can be predicted that Williams didn't receive any racial tension on the campus of Ole Miss from the media or …

The Effect Of Face Threat Mitigation On Instructor Credibility And Student Motivation In The Absence Of Instructor Nonverbal Immediacy, Laura Trad

Electronic Theses and Dissertations

Many years of communication research have shown that an increase in immediacy has been a major factor that affects students‘ perceptions of instructor credibility which in turn affects, both students‘ cognitive and affective learning, student state motivation and a variety of other positive outcomes. However, in order for immediacy to be effective, instructor and student must be in the same location at the same time. With the recent push toward on-line classes, what can we find to act like immediacy in a text based format? This research suggests that face threat mitigation can be used in a text-based environment, to …

How Do They Fit In?: Millennials In The Workplace, Carolee Richendollar

Electronic Theses and Dissertations

In some organizations four generations work together creating a unique culture. Millennials are the second largest generation currently in the workforce. Organizational culture is affected by interpersonal communication. Interviews were conducted with 17 workers between the ages of 19 and 30. Interviews consisted of 22 open-ended questions regarding daily tasks, organized activities, and interpersonal interaction. The perspective of organizational culture was evaluated through personal, task, social, and organizational rituals. Membership categorization was used to determine common vocabulary used to identify with coworkers. Duck’s theory on attraction was used to evaluate interpersonal behavior seeking to determine psychological attractors acting as catalysts …

An Investigation Of Boaters' Attitudes Toward And Usage Of Targeted Mobile Apps, Kamra Bowerman

Electronic Theses and Dissertations

The purpose of this study was to understand boaters’ adoption and usage of smartphones and mobile apps as well as to obtain their opinion on potential features of a targeted mobile app being developed as part of a broader interdisciplinary Florida Sea Grant outreach project. Data were gathered from an online survey of a sample of 164 boaters from the surrounding Central Florida area. In contrast with previous empirical mobile app studies, many respondents reported using mobile apps for information-seeking versus escape gratifications. Further more than half of the respondents’ age sixty-five and over indicated using smartphones and mobile apps. …

Meme World Syndrome: A Critical Discourse Analysis Of The First World Problems And Third World Success Internet Memes, Robert Chandler

Electronic Theses and Dissertations

This thesis applies the theory and method of Critical Discourse Analysis (CDA) to examine the ideological components of the First World Problems (FWP) and Third World Success (TWS) Internet memes. Drawing on analytical concepts from CDA and related perspectives, such as multimodal discourse analysis and social semiotics, the paper analyzes the visual and textual elements of a sample of the FWP and TWS memes. The paper argues that the text and images featured in the memes are ideologically salient and discursively construct oppositional binaries between “us” and “them” in terms of wealth disparity.

Managerial Descriptions Of Characteristics And Communication Rule Violations Of Millennial Employees: Insights Into The Hospitality Industry, Nicole Baker

Electronic Theses and Dissertations

Millennials are the newest generation to enter the workforce. When Millennials enter organizations, managers construct perceptions about Millennials’ communication behaviors, including their characteristics and adherence to organizational rules. These perceptions help managers decide Millennials’ organizational fit. A review of literature revealed a scarcity of empirical research in this area with little empirical research from communication scholars who apply communication frameworks, theories, and concepts. This research used the lens of social constructionism to understand the membership categorization devices and category-bound activities managers use to characterize Millennials. In order to better understand how Millennials conform to and change organizational culture, data were …

Textual Analysis Of The Portrayals Of The Roma In A U.S. Newspaper, Sabrina Deaton

Electronic Theses and Dissertations

This study examined the media portrayals of Roma in the United States by taking a closer look at ―Gypsy crime‖ articles in a purposive sample of newspaper articles. These newspaper articles give details of ―confidence‖ crimes and name the alleged perpetrators as Roma or members of the ethnic minority group commonly known as Gypsies. A textual analysis was conducted of 23 articles appearing in the South Florida Sun-Sentinel from August 16, 2011 to February 8, 2013 covering fraud charges against several members of the Marks family. This primary evaluation narrowed the initial sample to nine articles that contained references to …

Changing To A Different Shade Of Blue: Jetblue And The Blueprint For Successful Crisis Communication, Catherine Renner

Electronic Theses and Dissertations

On February 14, 2007, JetBlue Airways experienced a major blow to their well-respected reputation when ten planes were delayed with passengers stranded on board for up to eight hours each. Through intense coverage and negative reporting from the media, JetBlue launched a multi-pronged crisis communication response strategy to repair the damage. Using Situational Crisis Communications Theory (SCCT) as a framework, the research in this study demonstrated the importance of crisis communications planning, corporate apologia, corporate impression management, and image restoration within an organization. A discourse analysis was utilized to identify the types of messages delivered by the media, the crisis …

Framing, Public Relations, And Scientology: An Analysis Of News Coverage And A Controversial Organization, Kristy Mcallister

Electronic Theses and Dissertations

This study investigated the most common frames used in news coverage of the Church of Scientology from 2009 to 2013. Using textual analysis, with framing and public relations theories as lenses, this study examined recent news coverage – both print and television – to identify frames used, and the potential public relations crises the Church is currently facing due to this media exposure. Analysis showed three major frames used during coverage, along with their corresponding sub-frames, which highlight certain aspects of the frame: Culture of Abuse (Imprisonment, Controlling, Family Disconnection, Exploitation of Children, Violence, and Financial Abuse), The Information Paradox …

The Priming Effects Of Media Frames In Regard To News Images And Stereotypes Held By Hispanic Audiences, Meredith Morris

Electronic Theses and Dissertations

This study applies priming, framing, and exemplification theories to examine the ways in which photos published with a news story influenced readers’ judgments about the ethnicities of the people receiving emergency hunger services. Of particular interest were the perceptions of Caucasian respondents about minorities, and Hispanic perceptions about African Americans and other Hispanics. A sample of 506 college students was randomly assigned to read one of three versions of an online news article about emergency hunger services in Central Florida. One version included two photographs of African American adults receiving food at a food bank. The second version included two …

When Social Allergies Flare Up In Close Relationships: A Relational Turbulence Model Explanation, Naomi Hochstadt

Electronic Theses and Dissertations

Romantic relationships commonly endure rough patches. The relational turbulence model and the social allergy phenomenon may account for such rough transitions. A social allergy is an idiosyncratic social behavior that involuntarily stirs up irritation in an individual, either with or without the intention of the transgressor. As the behavior is repeated, tolerance for the bothersome allergen dwindles. This paper investigates the connections between relational turbulence and social allergies. The relational turbulence model describes individuals’ severe reactions to various turning points in an interpersonal relationship, and combines the effects of increased intimacy, relational uncertainty, and partner interference. Based on the turbulence …

The Frame Of Social Media In Academic And Industry, Weiwen Zhou

Electronic Theses and Dissertations

With the development of technology, the communication between people has changed rapidly. Social media is a type of digital network designed to share content with other internet users based on their preferences and associations. The purpose of this research was to understand how industry press and the professional market place frame social media today. Moreover, this research showed the explored current social media pedagogy in business and communication programs to see if it matches the need of industry expectations. This study was a content analysis of the text-based study that uses a qualitative software-Leximancer to analyze data. The result suggested …

Bloodsport And The Michael Vick Dogfighting Case: A Critical Cultural Analysis, Wil Massey

Electronic Theses and Dissertations

After law enforcement officials in Virginia found evidence of a dogfighting operation, the owner, National Football League star Michael Vick, became one of the most vilified figures in America for supporting a bloodsport that inflicts debilitating bodily harm on dogs. This thesis examines that case in light of the long human history of breeding fighting dogs for war and competitive entertainment. A content analysis was performed on a sample of news reports and opinion pieces that were published in three media outlets. Reactions to the Vick case illuminated strong popular opposition to dogfighting. Findings explore how strong anti-dogfighting views appeared …

“We Have To Record The Downfall Of Tyranny”: The London Times Perspective On Napoleon Bonaparte’S Invasion Of Russia, Julia Dittrich

Electronic Theses and Dissertations

"We Have to Record the Downfall of Tyranny": The London Times Perspective on Napoleon Bonaparte's Invasion of Russia aims to illustrate how The London Times interpreted and reported on Napoleon's 1812 invasion of Russia. This thesis explains how England feared its grip on Europe was slipping away due to a French takeover of the continent. This work details the English struggle in order to provide a broader analysis through a newspaper of how nations indirectly involved in the Napoleonic wars understood the conflict.

The Impact Of Shared Musical Identity, Shared Family Identity, And Accommodation On Satisfaction In Parent/Young Adult Relationships, Ryan C. Hancock

Electronic Theses and Dissertations

This study investigates the potential influence of shared musical identities of young adult children and their parents in relation to communicative and relational aspects of family, in order to determine whether musical tastes of individuals impact family relationships. In this research study, 196 college students reported on their perceptions of shared musical identity with their parents, shared family identity, parental accommodative communication behaviors, and family satisfaction. Results indicated that shared musical identity positively predicted perceptions of shared family identity, parental accommodative behaviors, including general accommodation, overaccommodation, topic management, and family satisfaction. Furthermore, shared musical identity and shared family identity positively …

Posthumanist Rhetorical Agency, Matt Dunn

Electronic Theses and Dissertations

The postmodern criticism of humanist agency initiated by Dilip Gaonkar nearly twenty years ago set in motion a discipline wide discussion concerning the conceptualization rhetorical agency. Rhetorical agency is difficult but vital to conceptualize because the term bears directly on the discipline's theorizing about the speaker or rhetor, the effect of the speaker or rhetor's rhetoric on an audience, and the extent to which the speaker or rhetor's agency is constrained by ideology and discourse. What emerged from this discussion about agency did distance the discipline from the humanist conceptualization of rhetorical agency that persisted at the time Gaonkar published …

Just A Mutt: A Narrative Ethnography Of The Denver Dog Park Master Plan Process, Stephen M. Griffin

Electronic Theses and Dissertations

This ethnographic study explores the phenomenon of citizen participation in the decision-making process of their local government. The researcher explored this topic by observing the Dog Park Master Plan process conducted by the Parks and Recreation Department of the City and County of Denver from June 2009 through April 2011.

The researcher attended and observed seven meetings of a citizens committee convened by the Denver Parks and Recreation Department to act as a mini-public to test the elements of the Dog Park Master Plan before presenting the Plan to the public, and the three public meetings held to allow the …

Kicking The Can, Peter Ellis

Electronic Theses and Dissertations

Kicking the Can is a video documentary that explores the financial crisis of 2008 and the socio-political factors that led to the collapse. The documentary was produced over the course of a year and a half, and contains interviews with economists, politicians, academics, and U.S. citizens. Kicking the Can ultimately reveals that the financial crisis is a complex issue that can be analyzed and interpreted from a variety of political and social perspectives. This paper documents the making of the film, the production involved, and the process of working with collaborators and other crewmates.

Fostering And Foreclosing Student Learning Potential: Portraits Of Performativity, Emotion, And Relationality In The Classroom, Jeanne Marie Jacobs

Electronic Theses and Dissertations

This dissertation endeavors to build a much-needed bridge between the fields of communication and education. Using critical pedagogy and critical communication pedagogy as theoretical frameworks, this project advances an understanding of classroom communication as constitutive of power relations, and teachers and students as agents who can work together to foster learning potential and social justice. I look to interdisciplinary scholarship on affect to craft a nuanced conceptual framework of the connection between communication and emotion, and how they create learning opportunities for some students and construct barriers to learning for others. Through ethnographic fieldwork at an urban magnet school, I …

Alternative Vs. Traditional News: A Content Analysis Of News Coverage Of The 10th Anniversary Of Sept. 11, Rex Edward Barber Jr.

Electronic Theses and Dissertations

The researcher sought to understand the differences in framing used by alternative media outlets and traditional or mainstream media outlets. A sampling of articles about the 10th anniversary of the Sept. 11, 2001, terrorist attacks was used from alternative and traditional media publications to conduct this study. These articles were analyzed by a software program to determine themes and concepts within both data sets. The analysis revealed traditional media was less varied in themes than was alternative media, with the latter clearly showing an effort to be. Traditional media was found to provide routine coverage of commemorative services and very …

How Media Frame Roller Derby Around The World In 20 Different Countries, Julie Chartrou

Electronic Theses and Dissertations

A content analysis was conducted to analyze how media frame roller derby. The research included an analysis of newspaper articles published all around the world in 20 different nations from January 1, 2001 to December 31, 2011, and different languages were considered. The research did not support previous studies concerning women athletes and the sport. Overall tone toward roller derby was mainly neutral, and the description of roller derby was not defined as sexist or using violent terms. Women journalists who wrote articles were slightly more sexist and used violent terms than men. Exploratory research showed that the previous findings …

A Symbolic Prison: A Prisoner's Story As Masculinity Crisis Narrative In Bronson, James Benjamin Shupe

Electronic Theses and Dissertations

For this project I analyze the film Bronson, focusing on its connection to the contemporary masculinity crisis discourse or the belief that traditional notions of masculinity are in peril due to changing gender norms and women's social progress. I argue Bronson privileges a narrow, violent conception of masculinity through its presentation of violence and domination over other men. I use Ernest Bormann's Symbolic Convergence Theory to analyze how the film makes sense of the real life events it is based on in a way that appeals to the contemporary masculinity crisis discourse. I argue that Bronson is a notable representation …

Chinese International Students’ Intercultural Communication Competence And Intercultural Communication Apprehension In The Usa, Yi Lin

Electronic Theses and Dissertations

This study investigated the intercultural communication competence and intercultural communication apprehension of Chinese international students. Participants in the study consisted of Chinese international students over 18 years old studying at two 4-year public universities in the southeastern United States. The study participants completed 2 online survey questionnaires: the Intercultural Sensitivity Scale (ISS), which measured the degree of intercultural communication competence, and the Personal Report of Intercultural Communication Apprehension (PRICA), which measured the degree of intercultural communication apprehension. The findings of the study indicated a significant relationship between Chinese international students' intercultural communication competence and their intercultural apprehension. Findings also noted …