Social and Behavioral Sciences Commons^™

Patient And Provider Experiences With Relationship, Information, And Management Continuity, Jeanette Jackson, Gail Mackean, Tim Cooke, Markus Lahtinen

Patient Experience Journal

From 2003 to 2014, the Health Quality Council of Alberta (HQCA) monitored patient experiences with healthcare services through a biennial Satisfaction and Experience with Healthcare Services (SEHCS) survey. The findings consistently showed a direct link between coordination of care, an aspect of continuity of care, and healthcare outcomes. Specifically, it showed that better coordination is linked to positive outcomes; the reverse is also true. Given the critical role continuity of care plays in the healthcare system, the HQCA conducted in-depth interviews, interactive feedback sessions and focus groups with patients and providers to explore factors that influence both seamless and fragmented …

Healthcare Providers Versus Patients' Understanding Of Health Beliefs And Values, Betty M. Kennedy, Matloob Rehman, William D. Johnson, Michelle B. Magee, Robert Leonard, Peter T. Katzmarzyk

Patient Experience Journal

This study examined how well healthcare providers perceive and understand their patients’ health beliefs and values compared to patients’ actual beliefs, and to determine if communication relationships maybe improved as a result of healthcare providers’ understanding of their patients’ illness from their perspective. A total of 61 participants (7 healthcare providers and 54 patients) were enrolled in the study. Healthcare providers and patients individually completed survey instruments and each participated in a structured focus group. Healthcare provider and patient differences revealed that patients perceived greater meaning of their illness (p = 0.038), and a greater preference for partnership (p = …

The Globalized Classroom: Integrating Technology To Improve Communicative And Cultural Proficiency, Nicholas Frank

International ResearchScape Journal

The purpose of this project was to explore how the integration of technology affects students’ communicative and cultural proficiency in a second language when connecting two world language classrooms from across the globe. Through a series of weekly emails between partner schools, students practiced their interpretive reading and presentational writing skills while gaining knowledge of their partners’ cultures and colloquial language in a meaningful and individualized manner. The participants were U.S. high school students learning Spanish and Spanish high school students learning English. This created an authentic and organic environment for language acquisition, showing improvement in both communicative and cultural …

Household Food Waste Prevention In Malaysia: An Issue Processes Model Perspective, Syahirah Abd Razak

USF Tampa Graduate Theses and Dissertations

Food waste has been a worldwide concern for several decades but this problem is relatively new in the Malaysian context due to the increasing amount of food waste in recent years. Thus, the goal of the study is to provide the basic information of knowledge and involvement level, and their interaction in food waste prevention among households in Malaysia. This study seek to further mass communication research in the area of food waste. The Hallahan’s Issues Processes Model was used within this study in order to determine the relationship between knowledge, involvement, and food waste prevention behavior. The convenience sampling …

Weather Communication On Twitter: Identifying Popular Content And Optimal Warning Format Via Case Studies And A Survey Analysis, Joshua D. Eachus

LSU Doctoral Dissertations

The use of Twitter as a channel for weather information inspires a deeper analysis of key information nodes during episodes of high impact weather, especially local meteorologists. To optimize communication on the channel, it is important to understand what kinds of messages produce exposure and attention among users—which translates to knowledge that could improve the reach of a warning. Literature identifies two key models that well describe the cognitive processing of tweets and warnings. The Protective Action Decision Model (PADM) describes risk perception and the factors that enable or disable one from acting on a warning. Particularly through environmental and …

The Cowl - V.82 - N.8 - Nov 2, 2017

The Cowl

The Cowl - student newspaper of Providence College. Volume 82, Number 8 - November 2, 2017. 20 pages.

Facebook As A New Media - Cultural And Communication Phenomenon Of Globalization, Liljana Siljanovska

UBT International Conference

The Internet social communication is a supplement and extension of the traditional social behavior. It has been proven that the more individuals in communicative realities are connected, communicate tete-a-tete, they more commonly use other media for mutual communication, including Internet social communication. In fact, the new media, or social networks, upgrade traditional social behavior without having to increase or decrease it. The term "reality" is increasingly virtualized and falls under the influence of the media that is expressing the multifunctionality that gives dimension, shape and transforms the public. The theoretical reorganization of space and time generalizes the communication content and …

Public Media At 50: Commemorating The 50th Anniversary Of The Public Broadcasting Act, Michael Huntsberger

Faculty Presentations

“The Politics of Public Media" was the theme for the 2017 Jim Joyce Symposium on Political Communication at the University of Nevada-Reno. The symposium, co-sponsored by KNPB Public Television and KUNR/Reno Public Radio, commemorated the 50th anniversary of the Public Broadcasting Act. The Public Broadcasting Act was signed by President Lyndon Baines Johnson on November 7, 1967; it established the framework for public broadcasting in the United States, creating the Corporation for Public Broadcasting (CPB) and leading eventually to PBS and NPR. These prepared remarks from Dr. Michael Huntsberger (associate professor of Mass Communication at Linfield College) speak to the …

The Cowl - V.82 - N.7 - Oct 26, 2017

The Cowl

The Cowl - student newspaper of Providence College. Volume 82, Number 7 - October 26, 2017. 28 pages.

The Cowl - V.82 - N.6 - Oct 19, 2017

The Cowl

The Cowl - student newspaper of Providence College. Volume 82, Number 6 - October 19, 2017. 24 pages.

Leadership And Motivation Com 452, Joanna Burkhardt

Library Impact Statements

No abstract provided.

Laboratory For Leadership And Motivation Com 457, Joanna Burkhardt

Library Impact Statements

No abstract provided.

History Of Film Iii Flm 206, Michael Vocino

Library Impact Statements

No abstract provided.

The Cowl - V.82 - N.5 - Oct 5, 2017

The Cowl

The Cowl - student newspaper of Providence College. Volume 82, Number 5 - October 5, 2017. 24 pages.

Design And Validation Of Patient-Centered Communication Tools (Pact) To Measure Students' Communication Skills, Gloria R. Grice, Nicole M. Gattas, Theresa Prosser, Mychal Voorhees, Clark D. Kebodeaux, Amy Tiemeier, Tricia M. Berry, Alexandria Garavaglia Wilson, Janelle Mann, Paul Juang

Pharmacy Practice and Science Faculty Publications

Objective. To develop a comprehensive instrument specific to student pharmacist-patient communication skills, and to determine face, content, construct, concurrent, and predictive validity and reliability of the instrument.

Methods. A multi-step approach was used to create and validate an instrument, including the use of external experts for face and content validity, students for construct validity, comparisons to other rubrics for concurrent validity, comparisons to other coursework for predictive validity, and extensive reliability and inter-rater reliability testing with trained faculty assessors.

Results. Patient-centered Communication Tools (PaCT) achieved face and content validity and performed well with multiple correlation tests with significant findings for …

A Word From The Writing Center (October 2017), Jennifer Wilson, Ms, Els

A Word From the Writing Team (Newsletter)

This issue includes:

• Selecting a target journal using journalguide.com
• Teaching and Communication Skills workshops

Kennan And The Neglected Variable In Post-Socialist Societies: The Loss Of Honest Dialogue And The Need For Empathy, Joan Davison

Faculty Publications

This paper analyzes the symbolism of George Kennan’s famous “X” article relative to the challenges of contemporary post transitions. It unpacks recent political discourse, discussing the critical application of practices such as thinking with your heart, parrhesis of the significance of uncertainty and reflection for question is: What would Kennan write in an X Article to states in transition paper employs both the definition suggested by Michel Foucault who understood it as “fearless speech” and Eric Voegelin who closely follows Plato’s meaning linking it with “heart” (dis)order of representatives of a society.

Lifespan Communication And Career Development Of Black Teachers: A Socio-Ecological Approach, Veronica Whinnett Hurd

Communication & Theatre Arts Theses

This thesis unlocks the lifespan story of nine Black participants as they reflected on the communicative practices that guided their career journey towards becoming a teacher. Through the lens of Bronfenbrenner’s (1979) socio-ecological development model, the microsystem, mesosystem, exosystem, macrosystem, and chronosystem were examined to understand the content of career-related memories and with whom or what the communicative experiences occurred with across the participants’ lifespan. This study also takes an in-depth look at how the content of the memories evolved across Erikson’s (1964) childhood, adolescence, and young adulthood developmental periods, and the influence of the proximal and distal socio-ecological environments …

The Cowl - V.82 - N.4 - Sep 28, 2017

The Cowl

The Cowl - student newspaper of Providence College. Volume 82, Number 4 - September 28, 2017. 24 pages.

Strategic Sport Communication And Media Prs 360, Joanna Burkhardt

Library Impact Statements

No abstract provided.

Trolling Twitter, Eric Vorst

Dissertations

Political polarization is a defining feature of the contemporary American political landscape. While there is little doubt that elite polarization levels have risen dramatically in recent decades, there is some debate over the existence of a corresponding rise in mass polarization. Recent scholarship on mass polarization has cited evidence related to citizens’ positions on public policy issues, party sorting, and geographic polarization; however, questions remain as to the nature and extent of mass polarization in online spaces. Specifically, more needs to be known regarding how expressions of elite polarization influence the formation of polarized communities within social media.

This dissertation …

The Cowl - V.82 - N.3 - Sep 21, 2017

The Cowl

The Cowl - student newspaper of Providence College. Volume 82, Number 3 - September 21, 2017. 24 pages.

The Experience Of Parents Of Early-Returned Missionaries, Kristine J. Doty-Yells, Harmony Packer, Malisa M. Drake-Brooks, Russell T. Warne, Cameron R. John

Issues in Religion and Psychotherapy

This paper shares the results of a mixed methods study designed to understand the lived experiences of parents of early-returned LDS missionaries. Researchers conducted two focus groups of parents (n = 7) and developed and administered a survey (n = 199). The study considered the phenomenon through the theoretical lenses of Kübler-Ross’s model of grief and Boss’s model of ambiguous loss. The results suggested that parents struggle with the early-return process, the lack of communication with mission presidents, a perceived lack of support from some church leaders and ward members, and personal adjustment to their child’s early return. Clinical implications …

The Cowl - Vol V.82 - N.2 - Sep 14, 2017

The Cowl

The Cowl - student newspaper of Providence College. Volume 82, Number 2 - September 14, 2017. 24 pages.

Taking Care, Kelly A. Dorgan

ETSU Faculty Works

Excerpt: It’s July 26, 2010, late. I’ve sunk onto the edge of the bed in my childhood home. The bedroom reminds me of one of those cozy, pretty Valentine’s Day shoeboxes I made back in elementary school: small, pink, white, flowery.

The Cowl - Vol V.82 - N.1 - Aug 31, 2017

The Cowl

The Cowl - student newspaper of Providence College. Volume 82, Number 1 - August 31, 2017. 20 pages.

Strategies To Improve Interdisciplinary Communication In An Acute Care Inpatient Pediatric Unit, Sarah Thompson, Haley Pelletier, Barbara Bush Children's Hospital-Inpatient, Maine Medical Center, Suneela Nayak, Ruth Hanselman, Stephen Tyzik

MaineHealth Maine Medical Center

Interdisciplinary patient rounding has been shown to improve patient and family satisfaction as well as reduce patient length of stay and readmission rates. In an acute care inpatient pediatric unit, baseline metrics demonstrated that 100% of the time, nursing was not included in these rounds thus resulting in sub optimal communication.

The goal of this performance improvement project was to attain increased nursing participation. Data collection demonstrated several reasons for lack of participation and corrective actions were instituted. After undertaking this KPI goal and utilizing operational excellence, 95% of the time, nurses were called to morning rounds with the medical …

Interdepartmental Rounding, Peggy Anderson, Carrie Strick, R3 Med-Surg Unit, Haley Pelletier, Suneela Nayak, Stephen Tyzik, Ruth Hanselman, Maine Medical Center Operational Excellence

MaineHealth Maine Medical Center

STRATEGIES FOR IMPROVING COMMUNICATION BETWEEN DOCTORS AND NURSES IN AN ACUTE CARE HOSPITAL

Effective interdisciplinary communication is imperative for safe patient care in an acute care hospital environment.

A surgical unit used their HCAHPs scores to assess how often patients perceived there was good communication between different doctors and nurses during their hospital stays. The data demonstrated that this occurred 22% less often than the national average.

As a result of a root cause analysis, a number of countermeasures were initiated with the goal of achieving scores greater than the national average. Post KPI inception in the second quarter of …

A Social Marketing Plan For The Children's Safety Center, Morganne Kaylyn Rhodes

Graduate Theses and Dissertations

The Children’s Safety Center (CSC) is a nonprofit organization in Springdale, Arkansas, that advocates for child abuse victims in Northwest Arkansas. This thesis project includes a social marketing plan that aims to increase the overall awareness of the CSC and its new prevention programs used to decrease the number of child abuse victims in Northwest Arkansas. The social marketing plan also aims to create behavioral changes that increase participation in prevention programs and social media engagement, in addition to volunteers and donors. The plan was developed based on research on effective nonprofit social marketing plans, research on efficient communication efforts …

Communication And Family Identity: Toward A Conceptual Model Of Family Identity And Development Of The Family Identity Inventory, Kaitlin Elizabeth Phillips

Department of Communication Studies: Dissertations, Theses, and Student Research

Families serve as a primary socializing agent in the lives of individuals (Soliz & Rittenour, 2012), and the first social identity individuals have in their lives. Given the complexity and importance of identity—and family identity specifically, the goal of this study is to identify the various dimensions of family identity that scholars and practitioners should account for in their work. Through a two-study exploratory sequential mixed-method design I investigate what constructs comprise a conceptual model of family identity, and I develop a corresponding inventory of Family Identity. Through this process, I will also assess the relationships among these communicative processes, …