Open Access. Powered by Scholars. Published by Universities.®

Social and Behavioral Sciences Commons™

Open Access. Powered by Scholars. Published by Universities.®

2026

Discipline
Institution
Keyword
Publication
Publication Type
File Type

Articles 5941 - 5970 of 12953

Full-Text Articles in Social and Behavioral Sciences

Administrative Burdens In Post-Filing Eviction Prevention Programs: Focusing On Oregon's Safe Harbor Policy, Minji Cho Apr 2026

Administrative Burdens In Post-Filing Eviction Prevention Programs: Focusing On Oregon's Safe Harbor Policy, Minji Cho

Homelessness Research & Action Collaborative Publications and Presentations

This study examines the administrative burdens faced by tenants in post-filing eviction prevention programs, focusing on Oregon’s Safe Harbor Policy during the COVID-19 pandemic. Safe Harbor, paired with the Emergency Rental Assistance (ERA) Program, aimed to prevent tenants from being evicted while waiting for rental assistance applications to be processed and for the monies to be disbursed, by inserting a long pause in the otherwise short eviction process. Despite its novelty, tenants in post-filing eviction stages faced challenges with tight timelines and navigating both eviction proceedings and ERA applications. This study demonstrates the administrative burden tenants experienced when securing Safe …


Interconnectedness And Solidarity Networking; A Case Of New Media Commoning In Indonesian Regional Youtube Series, Ratna Erika M. Suwarno Apr 2026

Interconnectedness And Solidarity Networking; A Case Of New Media Commoning In Indonesian Regional Youtube Series, Ratna Erika M. Suwarno

Wacana, Journal of the Humanities of Indonesia

The 2010s saw a surge in the number of Indonesian regional filmmakers using YouTube to showcase their creative practices and engage in cultural and media commoning activities. This article explores the production practices and community networking of Hajar Pamuji and his eponymous YouTube channel (HP channel). In exploring their media commoning practices, I examine the HP channel’s YouTube series Film Pendek Hajar Pamuji (FPHP), particularly its production strategies as creative negotiations and engagement schemes. Tracing the connections and networking of their YouTube channel, I further examine HP’s positioning within its solidarity networks, alongside its viewership, local collaborators and …


Staging The Commons Through The “Padha Nonton” Song; Youtube, Community Engagement, And Gandrung Cultural Practice, Intan Mustika Sari Apr 2026

Staging The Commons Through The “Padha Nonton” Song; Youtube, Community Engagement, And Gandrung Cultural Practice, Intan Mustika Sari

Wacana, Journal of the Humanities of Indonesia

This study examines how the Gandrung accompaniment song “Padha nonton” participates in processes of digital cultural sharing when circulated on YouTube. It employs a qualitative interpretive method within a netno‑pragmatic framework to analyse audience engagement as a culturally informed social practice. The findings show that the song’s linguistic features convey cultural scripts of invitation, togetherness, and communal spectatorship, reflecting the role of the Gandrung tradition in shaping shared social relationships and cultural values. Furthermore, the study identifies three interrelated processes: re-medialization, re-experiencing, and re-conception through which the performance extends beyond its original ritual context and becomes a shared …


Toward An Integrative Anthropological Ecology; Pluralism, Power, And Socioecological Futures, Komang Ariyanto Apr 2026

Toward An Integrative Anthropological Ecology; Pluralism, Power, And Socioecological Futures, Komang Ariyanto

Wacana, Journal of the Humanities of Indonesia

No abstract provided.


The Hollywood Rap And Trap Culture Industry And Its Portrayal Of Crime, Youth Socialization, And Anti-Social Behavioral Norms, Ishika Sen Apr 2026

The Hollywood Rap And Trap Culture Industry And Its Portrayal Of Crime, Youth Socialization, And Anti-Social Behavioral Norms, Ishika Sen

Honors Theses

This thesis synthesizes and reflects on media effects and hip-hop studies to examine how the Hollywood rap/trap industry participates in the influence of normalization of crime and anti-social behaviors, substance use, and the sexualization of women among youth (ages 13–21). I integrate analytic evidence on media violence with lyric/content analyses of rap and critiques of the criminal justice system in hip-hop. Specific subtopics from my outline include: theoretical frameworks (media-violence, social learning, cultivation, cultural criminology); corporate marketing and social-media amplification; youth vulnerability; and three patterned domains which include substance abuse, gun violence, and the sexualization of women, often leading to …


State-Level Analysis Of Minimum Wage And Teen Employment Across The U.S. In 2024, Owen Siegel Apr 2026

State-Level Analysis Of Minimum Wage And Teen Employment Across The U.S. In 2024, Owen Siegel

Celebrating Scholarship and Creativity Day (2018-)

This study examines whether differences in state minimum wage levels are associated with variation in teen employment across U.S. states in 2024. Using a cross-sectional regression framework, the analysis estimates the relationship between minimum wage policy and the employment rate of individuals aged 16–19 while controlling for educational attainment, demographic composition, income, and regional differences. The results indicate that higher minimum wages are associated with lower teen employment rates. Specifically, a one-dollar increase in the minimum wage is associated with an estimated 0.87 percentage-point decrease in teen employment, holding other factors constant. This result is statistically significant and economically meaningful, …


Kesenian Baruno Pati: Proses Penciptaan, Bentuk, Dan Representasi Kolektif, Fahri Reza Muhammad Apr 2026

Kesenian Baruno Pati: Proses Penciptaan, Bentuk, Dan Representasi Kolektif, Fahri Reza Muhammad

Paradigma: Jurnal Kajian Budaya

Amidst conservation challenges and a crisis in the regeneration of local arts in Pati, Barongan Baruno emerges as a new artistic creation from Pasinaon Studio in Kertomulyo Village. This research aims to uncover its creation process, form, and the embodiment of local values as a collective representation of the Kertomulyo community. Using a qualitative-descriptive approach, the study finds that Barongan Baruno is a product of conscious and participatory collective creation. Symbolically, it reflects the community's agrarian-maritime identity and Javanese-Islamic acculturation. As a collective representation, this art form serves as a medium for embodying local wisdom, such as the importance of …


The Dialectics Of Preservation And Renewal In Traditional Dance: Bedhaya Saptongkara As A Development Of The Bedhaya Genre, Syahrial Syahrial, S. Sriyadi, Angga Febri Wibowo Apr 2026

The Dialectics Of Preservation And Renewal In Traditional Dance: Bedhaya Saptongkara As A Development Of The Bedhaya Genre, Syahrial Syahrial, S. Sriyadi, Angga Febri Wibowo

Paradigma: Jurnal Kajian Budaya

Bedhaya is a traditional Javanese court dance that embodies ethical, aesthetic, and sacred values. Following Indonesia’s independence, restrictions on its performance gradually eased, allowing the dance to be presented beyond the court and fostering its development within arts education. This shift generated a dialectic between cultural preservation and creative innovation, exemplified by Bedhaya Saptongkara, which integrates Balinese dance elements into the Javanese framework to produce an innovative form. Using a choreological approach and comparative method, this study reveals that although Bedhaya Saptongkara retains core principles of bedhaya, it does not fully adhere to the classical structure. Instead, it …


Féminicide: Institutional Silence On The Screams Of Murdered Women In France, M. Afif Alfadin Syarif, Airin Miranda Apr 2026

Féminicide: Institutional Silence On The Screams Of Murdered Women In France, M. Afif Alfadin Syarif, Airin Miranda

Paradigma: Jurnal Kajian Budaya

Rising awareness of women's homicide in France has challenged the government to provide an adequate legal response, as feminist groups began advocating and expressing the discourse on women's homicide since 2014 through the term féminicide. The nature of this crime remains contentious in legal discourse, particularly given the significant rise in féminicide cases in 2019. This study, therefore, aims to examine the phenomenon of féminicide in France, exploring both the discourse surrounding it and the legal responses from the government. Drawing on 46 cases recorded in 2023 by the feminist collective #NousToutes, and with particular attention to relevant legal …


Feast And Faith: An Ethnographic Study Of Communication And Culture In Noemuti's Fole Mako, Inosensius Enryco Mokos Apr 2026

Feast And Faith: An Ethnographic Study Of Communication And Culture In Noemuti's Fole Mako, Inosensius Enryco Mokos

Paradigma: Jurnal Kajian Budaya

This article investigates Fole Mako, a significant traditional communal feast in Noemuti, North Central Timor, Indonesia. The event is analyzed in the context of its deliberate timing to coincide with the 100th anniversary of the Sacred Heart of Jesus Parish and the consecration of a new church. Using the Ethnography of Communication framework, a detailed analysis is provided of the intricate communication practices, profound cultural meanings, and vital social functions embedded within this elaborate feast. Data for the study were meticulously collected through direct observation and engaged participation. The findings reveal that Fole Mako is much more than a mere …


Sultan Mahmud Badaruddin Ii (Smb Ii): Kajian Sejarah Dan Arkeologi Islam Kesultanan Palembang Darussalam, Wahyu Rizky Andhifani, Nor Huda Ali Nha Apr 2026

Sultan Mahmud Badaruddin Ii (Smb Ii): Kajian Sejarah Dan Arkeologi Islam Kesultanan Palembang Darussalam, Wahyu Rizky Andhifani, Nor Huda Ali Nha

Paradigma: Jurnal Kajian Budaya

The intellectual, architectural, and artifactual heritage of the Palembang Darussalam Sultanate during the reign of Sultan Mahmud Badaruddin II (1767–1852) is examined in this study using a historical archaeological approach and textual analysis of manuscripts, buildings, and royal tombstones. This study assumes that Palembang functions as a political force and a centre of Islamic-Malay knowledge. The results show that the Palembang palace functioned as an epistemic space that combined religious understanding (tafaqquh fi al-dīn) and Islamic nobility, as evidenced by religious works such as the Syair Burung Nuri and legal documents (piyagêm) written in the Palembang script. The architecture of …


Timbangan Buku: Mendekolonisasi Komunikasi Politik Di Afrika - Menyusun Ulang Ontologi, Murliana Murliana Apr 2026

Timbangan Buku: Mendekolonisasi Komunikasi Politik Di Afrika - Menyusun Ulang Ontologi, Murliana Murliana

Paradigma: Jurnal Kajian Budaya

No abstract provided.


Enhancing Provider Engagement Through Peer-To-Peer Coaching: The Provider Ambassador Program, Jason Vallee, Jodi Stewart, Sam Verkhovsky, Steve Del Giudice, Janet Aug, Amanda Higgins, James Perry, Alice Kennedy, Brant Oliver Apr 2026

Enhancing Provider Engagement Through Peer-To-Peer Coaching: The Provider Ambassador Program, Jason Vallee, Jodi Stewart, Sam Verkhovsky, Steve Del Giudice, Janet Aug, Amanda Higgins, James Perry, Alice Kennedy, Brant Oliver

Patient Experience Journal

Provider burnout and disengagement are associated with diminished patient satisfaction, reduced clinical quality, and adverse organizational outcomes. Peer-to-peer coaching has emerged as a promising, scalable intervention to support provider engagement and improve the patient care experience. This study evaluates the effectiveness of the Provider Ambassador Program, a structured peer-to-peer coaching initiative designed to improve patient satisfaction by enhancing provider communication, professional behavior, and patient engagement skills. A pre-post quasi-experimental design was used to assess changes in provider CG-CAHPS ``Provider Overall'' top-box scores following coaching. Eligible providers (n = 83) across five BLANK Health locations were identified based on top-box scores …


A Hybrid Coaching Model In A Multi-Center Networked Care Experience Learning Collaborative, Elizabeth Rizzo, Victoria Adams, James Perry, Nicole Szalay, Samuel Verkhovsky, Megan Morse Holthoff, Alice Mae Kennedy, Brant Oliver Apr 2026

A Hybrid Coaching Model In A Multi-Center Networked Care Experience Learning Collaborative, Elizabeth Rizzo, Victoria Adams, James Perry, Nicole Szalay, Samuel Verkhovsky, Megan Morse Holthoff, Alice Mae Kennedy, Brant Oliver

Patient Experience Journal

Coaching teams and leaders conducting quality improvement (QI) has shown to be an effective method for project success. Our coaches were well versed in Lean Six Sigma and IHI Model for Improvement methods. Certified Lean Six Sigma Blackbelts coaches were assigned to project teams. Routine participation in project team meetings and one-on-one coaching sessions reenforced tools necessary to complete improvement work. Additionally, coaches met with one another to discuss their methods, work through challenges, and celebrate successes. Fourteen improvement teams led work in Care Experience related projects. Eleven project leaders certified in Lean Six Sigma methodology through the Value Institute …


Documentation And Dashboard Driven Quality And Safety Improvement In Interpreter Services For Limited English Proficient Patients, Richard T. Dillehay, Samuel Verkhovsky, Andrew Bohm, Harley Friedman, Dawn Welshman, Ann Morong, Vidya Karthikeyan, Jessica Dampier, Amanda Racine, Brant Oliver Apr 2026

Documentation And Dashboard Driven Quality And Safety Improvement In Interpreter Services For Limited English Proficient Patients, Richard T. Dillehay, Samuel Verkhovsky, Andrew Bohm, Harley Friedman, Dawn Welshman, Ann Morong, Vidya Karthikeyan, Jessica Dampier, Amanda Racine, Brant Oliver

Patient Experience Journal

Limited English Proficiency is known as an independent driver of disparities in patient's access to healthcare and their healthcare outcomes. The Joint Commission standards require that health systems document language services delivery to patients with limited English proficiency in a systematic way. Our health system had not historically utilized a methodical system for documenting language services utilization prior to the launch of this initiative. By utilizing a Lean Six Sigma approach, a project team comprised of leaders from interpreter services, operations, data analytics, and data informatics codesigned an Epic SmartForm data collection instrument and series of Tableau dashboards to monitor …


``We'll Be Right With You'', Improving Patient Experience With Complaint Management Within A Learning Health System Collaborative, James J. Perry, Mackenzie Hahn, Angela Kmiec, Brant J. Oliver Apr 2026

``We'll Be Right With You'', Improving Patient Experience With Complaint Management Within A Learning Health System Collaborative, James J. Perry, Mackenzie Hahn, Angela Kmiec, Brant J. Oliver

Patient Experience Journal

An improvement team at Cheshire Medical-Dartmouth Health participated in the Care Experience Collaborative aimed at enhancing the patient and workforce experience. Utilizing a hybrid Lean Six Sigma DMAIC approach alongside modified Institute for Healthcare Improvement learning techniques, local teams were coached by quality improvement specialists. The project's focus was on improving the complaint management process to boost hospital ratings and recommendations. Initial assessments revealed significant inefficiencies, such as delays in response times and poor tracking of complaint resolutions. Implementing a new digital monitoring system in conjunction with standardized training resulted in substantial improvements: complaint resolution times decreased by 53%, while …


From Talking The Talk To Walking The Walk: Reflection On Dartmouth Health's Care Experience Week, Rosie Bartel, Corey Kimpson, Tanya Lord, Victoria Lyons, Tony Serge, Brant Oliver Apr 2026

From Talking The Talk To Walking The Walk: Reflection On Dartmouth Health's Care Experience Week, Rosie Bartel, Corey Kimpson, Tanya Lord, Victoria Lyons, Tony Serge, Brant Oliver

Patient Experience Journal

This article explores the participation of expert members from the Beryl Institute's Global Patient and Family Advisory Board (GPFAB) during Dartmouth Health's Care Experience Week, under the theme ``From Talking the Talk to Walking the Walk.'' This week aligns with the national Patient Experience Week. The Patient Family Advisor (PFA) presenters and authors of this article have shared their lived experience locally, nationally, and internationally through conferences, webinars, podcasts, videos, blogs, white papers, journal articles, books, and in many other ways for and as PFA members of a multitude of healthcare organizations co-create change that improves outcomes for all human …


Improving Human Experience In Health Care: Leveraging ``Humanistic Learning Health Systems'' To Accelerate Change At Scale, Brant J. Oliver, Jason A. Wolf Apr 2026

Improving Human Experience In Health Care: Leveraging ``Humanistic Learning Health Systems'' To Accelerate Change At Scale, Brant J. Oliver, Jason A. Wolf

Patient Experience Journal

Included in a special segment in this issue of the Patient Experience Journal, are a series of reports on improving HX in healthcare supported by a humanistic LHS– the Dartmouth Promise Partnership Coproduction Learning Health System in New Hampshire, USA. Promise is a strategic partnership between a medical school and a multi-center rural academic health system. It integrates translational science education and research, data informatics, and scaled and networked humanistic applied change initiatives. One of these initiatives is the Care Experience Collaborative, a multi-center improvement initiative across the health system focused on improving HX. This special segment includes five reports …


Patient Engagement In Developing Radiology Patient Education Materials, T Arleo, Harrisd Harrisd, J Hislop, J Moon, H Li, N Kadom Apr 2026

Patient Engagement In Developing Radiology Patient Education Materials, T Arleo, Harrisd Harrisd, J Hislop, J Moon, H Li, N Kadom

Patient Experience Journal

Purpose: This initiative aimed to engage patients in the process of developing patient education materials (PEM) on the major imaging modalities at our institution. Materials and Methods: PEM were created for computed tomography (CT), magnetic resonance imaging (MRI), ultrasound (US), fluoroscopy, and radiography. Content was sourced from various sources, consolidated into a draft, and iteratively updated: They were simplified using a ChatGPT-4.0 prompt designed to achieve a 7th grade reading level; they were reviewed for accuracy by subject matter experts (SME); they were assessed for readability and understandability using the Flesch-Kincaid Grade Level (FKGL) and the Patient Education Materials Assessment …


Utilization Of Visual Metaphors For Improving Health Literacy, Kadir Alp Özler, Morgan Dressel, Madeline Weiner, Robert D Lucito, Alice Fornari Apr 2026

Utilization Of Visual Metaphors For Improving Health Literacy, Kadir Alp Özler, Morgan Dressel, Madeline Weiner, Robert D Lucito, Alice Fornari

Patient Experience Journal

Health education is practiced in patient encounters via verbal communication and educational pamphlets. However, these techniques are faulty and do not provide true patient comprehension of their conditions and treatments reform is necessary to prevent the mortality and hospitalization rates that are linked to poor health literacy. Visual aids and metaphors are individually known to be powerful educational tools. A student organization at Stony Brook University, Artists in Medicine, has sought to synergize these tools to create visual metaphors artwork that links everyday concepts to patient illnesses to facilitate comprehension of this information. For example, one project “Aortic Dissections” depicts …


Patient Experience (Px) In Low- And Middle-Income Countries (Lmics): A Scoping Review, Yara Abou Harb, Geoffrey A. Silvera Apr 2026

Patient Experience (Px) In Low- And Middle-Income Countries (Lmics): A Scoping Review, Yara Abou Harb, Geoffrey A. Silvera

Patient Experience Journal

Patient Experience (PX) is a growing subject in the healthcare industry due to its association with improved clinical outcomes, patient safety, and business motives. While PX is well studied in high income countries, little is known about the state of PX in Low and Middle-income countries (LMICs). Objective: The study aims to examine literature on PX and related concepts in LMICs. Methods: This study executes a PRISMA literature review of academic databases (Ovid Medline, CINAHL, EMBASE and Google Scholar) as well as hand searching of PX related websites from 2005 to 2024. Results: 67 references met search criteria. Four themes …


Multilevel Factors Shaping The Patient Experience With Health Services In Torbat Heydarieh, Iran, Fatemeh Pourhaji, Mohammad Hossein Delshad Apr 2026

Multilevel Factors Shaping The Patient Experience With Health Services In Torbat Heydarieh, Iran, Fatemeh Pourhaji, Mohammad Hossein Delshad

Patient Experience Journal

Background: One of the main aims of public health is to ensure that health services are used and available. However, access alone does not guarantee a positive patient experience, which is critical to achieving optimal health outcomes and ensuring health equity. Aims: The objective of this study is to analyse in a comprehensive way the multiple factors influencing the patient experience and subsequent use of healthcare services by households in Torbat Heydarieh, Iran, by examining the independent and interactive contributions of individual, household and environmental (community) determinants using THUMS data. Methods: This analytical study, which covered a 1-year period, looked …


Factors Influencing Patient Satisfaction In Health Services: A Cross-Sectional Study In The Holy City Of Najaf, Ahmed Abdul Hasan Mohsin, Lamees A. Abdul-Lateef, Noor Ismeal Nasser Apr 2026

Factors Influencing Patient Satisfaction In Health Services: A Cross-Sectional Study In The Holy City Of Najaf, Ahmed Abdul Hasan Mohsin, Lamees A. Abdul-Lateef, Noor Ismeal Nasser

Patient Experience Journal

The healthcare system in the city of Najaf works to improve the quality of services provided to patients. Since patient satisfaction serves as a key measure of service quality, this study was designed to identify the potential factors that influence satisfaction within these facilities. cross-sectional study was conducted for 300 patients using public healthcare services in Najaf. the selection of patients based on the stratified random sampling across hospitals and primary health centers. Data were collected using a 24-item structured questionnaire that measured four domains: accessibility, staff attitude, service quality, and physical environment, rated on a four-point Likert scale. The …


Nursing Staff Attitude Towards Nurse-Physician Collaboration In The Neonatal Intensive Care Unit In Al Ahsa City, Saudi Arabia, Makarim Taqi Al Helal, Yaqoub Yousef Al Mousa Apr 2026

Nursing Staff Attitude Towards Nurse-Physician Collaboration In The Neonatal Intensive Care Unit In Al Ahsa City, Saudi Arabia, Makarim Taqi Al Helal, Yaqoub Yousef Al Mousa

Patient Experience Journal

Objective: Effective nurse-physician collaboration is fundamental to ensuring quality healthcare delivery, particularly in Neonatal Intensive Care Units (NICUs), where patient outcomes rely heavily on coordinated teamwork. This study aimed to assess nursing staff attitudes toward nurse-physician collaboration in NICUs, examine the influence of demographic and professional characteristics, and provide evidence-based recommendations to strengthen interprofessional collaboration. Methods: A quantitative, non-experimental, cross-sectional survey was conducted from April to June 2024 in the NICU of Maternity and Children's Hospital, Al Ahsa, Saudi Arabia. A total of 180 nurses with at least one year of NICU experience participated. Data were collected using the …


Do Allied Health Professionals' Workplace Experiences Affect Their Decisions To Stay? A Quantitative Investigation Into The Relationship Between Wellness And Employee Retention In United States Hospitals, Dina Jarjees, Lihua Dishman Apr 2026

Do Allied Health Professionals' Workplace Experiences Affect Their Decisions To Stay? A Quantitative Investigation Into The Relationship Between Wellness And Employee Retention In United States Hospitals, Dina Jarjees, Lihua Dishman

Patient Experience Journal

Allied Health Professionals (AHPs) are university-trained practitioners with specialized skills essential for preventing, diagnosing, and treating health conditions. AHPs play a vital role in comprehensive healthcare, including hospitals, where they comprise a significant portion of the workforce and recurrent health expenditures. However, AHPs experience considerable burnout and emotional distress, negatively impacting retention. This issue worsens workforce shortages and limits access to care, which jeopardizes patient safety. This national, cross-sectional, quantitative study examined the relationship between AHPs' wellness dimensions (physical, emotional, mental, social, and spiritual) and AHPs' retention in United States hospitals. A self-developed survey instrument included 10 demographic and 25 …


Investigating The Effectiveness Of Different Modalities In Interprofessional Training, Rose Ann Mathai, Sean Lopez, Maureen Emlund, Jim Scherrer, Elisa Buzinski, Julia Sonnichsen, Myra Carew Apr 2026

Investigating The Effectiveness Of Different Modalities In Interprofessional Training, Rose Ann Mathai, Sean Lopez, Maureen Emlund, Jim Scherrer, Elisa Buzinski, Julia Sonnichsen, Myra Carew

Patient Experience Journal

Background: Interprofessional education (IPE) highlights the importance of values and ethics, teamwork, communication, and roles and responsibilities for healthcare professionals. Different modalities have been used to teach these skills. The most effective teaching modality must be determined to enhance the collaborative learning experience. Purpose: This study evaluated the changes in student perceptions on each interprofessional competency with respect to the teaching modality. Two groups were evaluated for this study. One was taught using a hybrid curriculum and the other in-person. Methods: This study utilized the Students' Perceptions of Interprofessional Clinical Education (SPICE-R2) survey to determine the changes in student …


Exploring Patient Satisfaction: Descriptive And Predictive Insights From Hcahps Surveys In U.S. Hospitals, Naveen Gudigantala, Tanush Sistla, Ramu Gudigantala, Naga Vemprala Apr 2026

Exploring Patient Satisfaction: Descriptive And Predictive Insights From Hcahps Surveys In U.S. Hospitals, Naveen Gudigantala, Tanush Sistla, Ramu Gudigantala, Naga Vemprala

Patient Experience Journal

This study analyzes patient experience data from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys across three time periods: 2020–21, 2021–22, and 2022–23. Utilizing both descriptive and predictive analytics, we examined ten key variables related to patient communication, hospital environment, discharge information, and overall hospital ratings. Descriptive analytics using longitudinal data analysis revealed that while patient experience metrics were strong in 2020–21, a significant downturn was observed in 2021–22, followed by a marked recovery in 2022–23. These results suggest that while COVID-19 pandemic negatively impacted patient satisfaction metrics in 2021–22, the emerging evidence suggests U.S. healthcare system …


Patient Satisfaction And Perceived Quality Of Care: A Population-Based Cross-Sectional Study Of United States Adults, Samuel Ofei-Dodoo, Carter Altenbernt, Yessin Wael, Hayrettin Okut, Alex Watkins, Nola Tran, Alishka Rojas-Addari Apr 2026

Patient Satisfaction And Perceived Quality Of Care: A Population-Based Cross-Sectional Study Of United States Adults, Samuel Ofei-Dodoo, Carter Altenbernt, Yessin Wael, Hayrettin Okut, Alex Watkins, Nola Tran, Alishka Rojas-Addari

Patient Experience Journal

Patient satisfaction and perceived quality of care are key indicators of health care performance, yet the relative influence of demographic versus communication-related factors remains underexplored. Using data from 7,278 non-institutionalized United States adults in the nationally representative Health Information National Trends Survey, descriptive statistics summarized respondent characteristics and experiences with health care professionals, and survey-weighted multinomial logistic regression identified predictors of perceived health care quality. Respondents generally reported positive experiences, with communication-related factors emerging as the strongest predictors of excellent ratings. Patients who were always included in decisions (OR = 3.44; 95% CI, 1.11-10.69), received clear explanations (OR = 11.24; …


System-Level Barriers To Patient Engagement With Electronic Medical Records, Corey Adams, Reema Harrison, Guncag Ozavci, Kathleen Gray, Nilmini Wickramasinghe, Vicky Yuan, Tracey Bucknall, Elizabeth Manias Apr 2026

System-Level Barriers To Patient Engagement With Electronic Medical Records, Corey Adams, Reema Harrison, Guncag Ozavci, Kathleen Gray, Nilmini Wickramasinghe, Vicky Yuan, Tracey Bucknall, Elizabeth Manias

Patient Experience Journal

Objective: Electronic medical records (EMRs) can support patient-centered care, but system-level barriers often limit how patients engage with EMR systems. This study explored the system-level barriers and enablers to patient engagement with EMRs from the perspectives of healthcare leaders. Methods: Semi-structured interviews were conducted with 20 participants in senior EMR-related roles across healthcare organizations in two Australian states. Data were analyzed using reflexive thematic analysis to identify key system-level influences on patient engagement. Results: Seven themes were identified: 1) EMRs for digital storage, not connection, 2) Privacy rules create challenges to accessing information, 3) Communication barriers when using EMRs, 4) …


Virtual Caregiving And The Evolving Role Of Carers And Patients: Virtual Hospital Interview Analysis, Kanesha Ward, Tim Jackson, Jenna Bartyn, Shannon Saad, Sue Amanatidis, Owen Hutchings, Annie Y.S. Lau Apr 2026

Virtual Caregiving And The Evolving Role Of Carers And Patients: Virtual Hospital Interview Analysis, Kanesha Ward, Tim Jackson, Jenna Bartyn, Shannon Saad, Sue Amanatidis, Owen Hutchings, Annie Y.S. Lau

Patient Experience Journal

Virtual hospitals are transforming healthcare by enabling remote monitoring and management of patients, improving accessibility and care continuity. As part of the transformation, there are changes to the roles and responsibilities of patients and their carers as they engage in virtual hospital care. The impact on family caregiving remains underexplored. Guided by Family Systems Theory, this qualitative study investigated how family caregiving roles adapt within a virtual hospital and identified opportunities to further support families. Semi-structured interviews were conducted with patients, carers, and healthcare workers from one model of care, at a metropolitan virtual hospital in New South Wales, Australia. …