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University of Central Florida

Organizational Communication

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Full-Text Articles in Social and Behavioral Sciences

Central Florida Future, Vol. 42 No. 38, June 17, 2010 Jun 2018

Central Florida Future, Vol. 42 No. 38, June 17, 2010

Central Florida Future

Tuition hike possible for fall; Uncover Thursdays; Summer Fun; Plus: D-I-Y for less; iDonate; UCF's pond gets economic makeover; Man robbed near UCF-area apartment.


Central Florida Future, Vol. 42 No. 37, June 14, 2010 Jun 2018

Central Florida Future, Vol. 42 No. 37, June 14, 2010

Central Florida Future

Some crime down around UCF; Nursing payday; UCF ID becomes more like debit card; Business students hit the Target with 'Smart' idea.


Central Florida Future, Vol. 41 No. 18, February 16, 2009 Feb 2018

Central Florida Future, Vol. 41 No. 18, February 16, 2009

Central Florida Future

Candidates sign in; Ticket still in after retrial; Nursing students homesick until 2011; Hip-hop meets history; About Jeff Johnson.


Fostering Organizational Integrity Through Departmental Program Reviews, James T. Petre, David S. Heineman, Angela G. La Valley Jan 2018

Fostering Organizational Integrity Through Departmental Program Reviews, James T. Petre, David S. Heineman, Angela G. La Valley

Journal of the Association for Communication Administration

Conducting a departmental program review can be a stressful and arduous process. At the same time, the final report can provide valuable insights. The challenges and benefits of program reviews have been well noted by scholars. We seek to add to this conversation by arguing that program reviews can prove beneficial by fostering and maintaining organizational integrity. In our essay, we review relevant literature on program reviews, provide an explanation of organizational integrity, present a narrative of our program review process, and explain how this process fostered organizational integrity.


Cultural Challenges When Memorializing Tragedies, Kjell Brataas Jan 2018

Cultural Challenges When Memorializing Tragedies, Kjell Brataas

International Crisis and Risk Communication Conference

After a tragedy, victims and survivors often desire to memorialize what happened. This can take many forms, and finding the right way often involves a number of challenges. There will usually be differences of opinion among the bereaved, the injured and the uninjured survivors, and cultural aspects and differences play a major role. This presentation provides examples from around the world and hints on bridging the culture gap when memorializing a tragedy.


Victim-Group Legitimacy: An Argument For Extending Our Understanding Of Legitimacy After Crisis, Cody Blake Wilson Jan 2018

Victim-Group Legitimacy: An Argument For Extending Our Understanding Of Legitimacy After Crisis, Cody Blake Wilson

International Crisis and Risk Communication Conference

Organizational legitimacy has been useful approach to studying relationship management in crisis. This presentation suggests an expansion of organizational legitimacy theory: victim-group legitimacy. Multiple recent cases of crisis involving historically marginalized groups (HMGs) suggest that organizations may not be fully prepared to respond to crises involving HMGs. Recent cases also suggest that publics now routinely see modern crises as chapters within larger marginalization narratives. Victim-group legitimacy acts as a framework for evaluating, interpreting, and responding to not only the crisis at hand, but the historical crisis between an organization and HMGs.


Building Bridges To Connect With Stakeholders: A Template For Success, Kimberly A. Reed Jan 2018

Building Bridges To Connect With Stakeholders: A Template For Success, Kimberly A. Reed

International Crisis and Risk Communication Conference

The modern age of communication, with the 24x7 news cycle and "information overload," can impact our ability to connect with stakeholders. Kimberly Reed, a Washington professional who has built bridges for more than 20 years both across the aisle and around the globe with non-profits, trade associations, government officials, and risk and crisis communication professionals, presented a case study on Expo Milano 2015: "Feeding the Planet, Energy for Life" (the "World's Fair," which was the world's largest gathering and discussion on the topic of food). She shared best practices that featured Drs. Deanna and Tim Sellnow and provided practical resources …


Social Media Use During Natural Disasters: An Analysis Of Social Media Usage During Hurricanes Harvey And Irma, Larry J. King Jan 2018

Social Media Use During Natural Disasters: An Analysis Of Social Media Usage During Hurricanes Harvey And Irma, Larry J. King

International Crisis and Risk Communication Conference

This paper examines the use of social media in two recent national disasters and provides conclusions about the use of social media in these types of events.


Reputational Threats Online: Social Media As A Simultaneous Agent Of Crisis And Tool For Response And Resolution In The Case Study Of An American Academic Library, Margaret C. Stewart, Maria Atilano Jan 2018

Reputational Threats Online: Social Media As A Simultaneous Agent Of Crisis And Tool For Response And Resolution In The Case Study Of An American Academic Library, Margaret C. Stewart, Maria Atilano

International Crisis and Risk Communication Conference

This paper details a reputational threat to an American academic library where a viral social media post and associated negative comments misrepresented the institution and brand’s values. Immediately, the marketing librarian responsible for social media responded to the threat by engaging directly with the library consumers, sharing content and information with the broader online community, and reinforcing the library’s values and commitment to consumers. While the resolution to the crisis was mostly favourable, the event was unanticipated and invited a keen learning opportunity that is documented in this case study. Reflections and takeaways from this incident are discussed in the …


The Nfl As A Mega-Crisis: Applications Of Fractal Theory, Cory Young, Terry Rentner Jan 2018

The Nfl As A Mega-Crisis: Applications Of Fractal Theory, Cory Young, Terry Rentner

International Crisis and Risk Communication Conference

The National Football League (NFL) is facing a reputation crisis—a serious problem for a powerhouse institution that airs its Super Bowl in 180 countries. Public and media scrutiny for its handling of domestic abuse cases and denial of concussions leading to Chronic Traumatic Encephalopathy (CTE) have left the NFL with a mega-crisis. Television ratings are down, player injuries are up, and fewer youth are participating in the sport. This research, presented at the International Crisis and Risk Communication conference, addresses the CTE and domestic abuse scandals in the NFL and details the League’s responses to both high-profile cases. We provide …


A Close Look At The Role Of Regulatory Fit In Consumers’ Responses To Unethical Firms, Kwansik Mun, Ilgi Shin Jan 2018

A Close Look At The Role Of Regulatory Fit In Consumers’ Responses To Unethical Firms, Kwansik Mun, Ilgi Shin

International Crisis and Risk Communication Conference

Our knowledge is not enough to clearly explain how consumers respond to unethical firms, thereby forming attitudes toward unethical firms’ brand and buying their products. In this sense, we conduct a one-way experimental design to test regulatory focus theory when it comes to attitudes toward unethical firms’ brand and the purchase intention. Our findings reveal that promotion-oriented participants were more negative toward Mitsubishi, which violates achievement (e.g. fuel efficiency), than prevention-oriented participants. More importantly, promotion-oriented people were less likely to buy Mitsubishi automobiles than prevention-oriented people. In contrast, prevention-oriented consumers are negative toward Volkswagen which violates protection (e.g. carbon dioxide …


A Content Analysis Of Jihadist Magazines: Theoretical Perspectives, Catalina M. Udani Jan 2018

A Content Analysis Of Jihadist Magazines: Theoretical Perspectives, Catalina M. Udani

Honors Undergraduate Theses

During its violent spread across the Middle East, the Islamic State of Iraq and Sham (ISIS) amassed both a local and international following in large part due to its usage of emergent media distribution. Beginning in 2014, ISIS’s Ministry of Media published an English-language magazine, Dabiq, disseminating its issues through online platforms. Dabiq and its successor Rumiyah both serve as propagandistic recruitment material for ISIS’s international community as well as broadcasting the message of the jihadist movement to ISIS’s enemies. This study analyzed ISIS’s publications using a qualitative content analysis in order to identify jihadist recruitment strategies through the perspectives …


Improving The Cala's Social Media Experience: The First Cala Social Media Survey, Sai Deng, Melody Leung, Anlin Yang, Chenwei Zhao Jun 2017

Improving The Cala's Social Media Experience: The First Cala Social Media Survey, Sai Deng, Melody Leung, Anlin Yang, Chenwei Zhao

Faculty Scholarship and Creative Works

The Chinese American Librarians Association (CALA) currently uses three social media channels, CALA Facebook, WeChat, and YouTube. In order to improve their presence and better serve the CALA members, CALA's first social media survey was conducted at the end of 2016 to seek feedback from its members and friends. This poster will present the background information for the survey, its methodology, findings, recommendations and follow-up. 18 questions were compiled, added to LimeSurvey and distributed to the CALA members via its Listserv. These questions attempted to address the users' social media usage, participation level, time spent on the CALA's social media …


Central Florida Future, Vol. 40 No. 21, February 25, 2008 Feb 2017

Central Florida Future, Vol. 40 No. 21, February 25, 2008

Central Florida Future

Voyeur films women on campus; Leaving others in their wake; Dance contest to unify students; New dean wants students involved.


Central Florida Future, Vol. 40 No. 19, February 20, 2008 Feb 2017

Central Florida Future, Vol. 40 No. 19, February 20, 2008

Central Florida Future

Student group wants kosher meals; A ball for a vote; Students win $4k for game design; Social work students send help to Kenya; UCF hosts series of physics lectures.


Central Florida Future, Vol. 40 No. 18, February 18, 2008 Feb 2017

Central Florida Future, Vol. 40 No. 18, February 18, 2008

Central Florida Future

NIU mourns tragedy; A kiss for the liberty to love; Jeff Corwin visits campus; Theta Chi holds fundraiser for troops.


A History And Analysis Of Cala's Social Media, Sai Deng, Xiao Hu Jun 2016

A History And Analysis Of Cala's Social Media, Sai Deng, Xiao Hu

Faculty Scholarship and Creative Works

Under the rapid development of social media and social networking sites, a number of social media channels have been deeply integrated into people's professional and private lives. The Chinese American Librarians Association (CALA), started its social media presence in 2012 with Facebook, and then expanded to YouTube and WeChat. While CALA's Facebook and YouTube channel are more public and social platforms for its news, announcements and documents, its WeChat group is more of an informal space for sharing news and embarking discussions. This poster will look into the various aspects of these social media channels and provide statistical and textual …


Social Media For Librarians And Users, A Global Perspective, Sai Deng, Ying Zhang, Jing Xu Jun 2016

Social Media For Librarians And Users, A Global Perspective, Sai Deng, Ying Zhang, Jing Xu

Faculty Scholarship and Creative Works

Social media has increasingly become an integral part of our personal and professional lives worldwide, and it revolutionizes how we communicate and share information. Libraries and librarians are early adopters and proponents for the use of social media. In countries such as China, social media has gained momentum in the recent years, and particularly in colleges and libraries.

This poster first investigates social media's presences and applications especially in university libraries in the U.S. and in China. The two countries use different social media apps such as WeChat, Facebook, Twitter, Weibo and Blog. It then focuses on a case study …


Informational Efficiency And The Reaction To Terrorism: A Financial Perspective, Nicholas Roland Jan 2016

Informational Efficiency And The Reaction To Terrorism: A Financial Perspective, Nicholas Roland

Honors Undergraduate Theses

The purpose of this study is to measure the message terror organizations hope to convey using the financial markets as a proxy of measurement to determine patterns within the marketplace and the effects on the terrorists’ ability to deliver a desired message due to the increased use of digital devices and access to instantaneous news, seen over the past decade. Using death count, geographic location, and event type, this study identified 109 attacks between 1985 and 2015 to be analyzed against 5 market indices and 5 securities. Measuring the effects within a 10-day sample window from the time of the …


Review Of Wheeler, D. (2012). Servant Leadership For Higher Education: Principles And Practices. San Francisco, Ca: John Wiley & Sons., John Howard Iii Jan 2014

Review Of Wheeler, D. (2012). Servant Leadership For Higher Education: Principles And Practices. San Francisco, Ca: John Wiley & Sons., John Howard Iii

Journal of the Association for Communication Administration

Review of Wheeler, D. (2012). Servant leadership for higher education: Principles and practices. San Francisco, CA: John Wiley & Sons.


Central Florida Future, Vol. 42 No. 77, December 6, 2010 Dec 2010

Central Florida Future, Vol. 42 No. 77, December 6, 2010

Central Florida Future

Giving students a home; Conference USA Championship; Liberty Bound; Jewish students team up for drive; Career Services preps for move; When studying comes second.


Central Florida Future, Vol. 42 No. 76, December 2, 2010 Dec 2010

Central Florida Future, Vol. 42 No. 76, December 2, 2010

Central Florida Future

University mourns founder; Increases looming for decal rates; School reaps big returns for 2010; The heavy costs of Light Up UCF.


Central Florida Future, Vol. 42 No. 75, November 29, 2010 Nov 2010

Central Florida Future, Vol. 42 No. 75, November 29, 2010

Central Florida Future

GRE improvement underway; The Sugar Connection; Prof. finds inmates feign mental illness; Video games help students stay active.


Central Florida Future, Vol. 42 No. 74, November 22, 2010 Nov 2010

Central Florida Future, Vol. 42 No. 74, November 22, 2010

Central Florida Future

UCF cultural groups host fair; Speaking out for equality; Standup; Rosen hosts high school career fair; Sweet treats from around the world.


Central Florida Future, Vol. 42 No. 73, November 18, 2010 Nov 2010

Central Florida Future, Vol. 42 No. 73, November 18, 2010

Central Florida Future

Cheating scandal still cloudy; Calming down; Former prof. suing over stereotypes; Hunger banquet to raise awareness.


Central Florida Future, Vol. 42 No. 72, November 15, 2010 Nov 2010

Central Florida Future, Vol. 42 No. 72, November 15, 2010

Central Florida Future

Confusion surrounds scandal; Lighting up the Knight; UCF groups walk for autism; Theatre major setting stage for success.


Central Florida Future, Vol. 42 No. 71, November 11, 2010 Nov 2010

Central Florida Future, Vol. 42 No. 71, November 11, 2010

Central Florida Future

Cheating uproar hits UCF; Bidding starts at; Gambling plagues college students; SGA pushes for parking at IM fields.


Central Florida Future, Vol. 42 No. 70, November 8, 2010 Nov 2010

Central Florida Future, Vol. 42 No. 70, November 8, 2010

Central Florida Future

Giving hope for the holidays; 'High Grace' clothes; Experts provide investing advice; Students support fair wages by buying Alta Gracia clothes; Pozin pushes for efficient impeachments.


Central Florida Future, Vol. 42 No. 69, November 4, 2010 Nov 2010

Central Florida Future, Vol. 42 No. 69, November 4, 2010

Central Florida Future

Enrollment keeps growing; The 10 largest universities in the United States; New man in charge; Mold issues linger around Peg. Landing; Red all around; All-Knighter block party to aid charity.


Central Florida Future, Vol. 42 No. 68, November 1, 2010 Nov 2010

Central Florida Future, Vol. 42 No. 68, November 1, 2010

Central Florida Future

Med student aids homeless; Celebrating the Veterans; CBA alumni inducted into Hall of Fame; honor & respect; UCF holds 5K for pancreatic cancer.