Social and Behavioral Sciences | Open Access Articles

Can The Aec Address Asean’S Skilled Labour Shortage?, Singapore Management University

Perspectives@SMU

The answer is “yes” if training and immigration issues are tackled head on

The Next Wave Of Globalisation, Singapore Management University

Perspectives@SMU

As consumption patterns shift away from OECD countries to the developing world, businesses need to leverage on technology to overcome last-mile delivery obstacles

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Hr Of The Future, Singapore Management University

Perspectives@SMU

Business-minded HR practitioners are needed to take the organisation forward

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Tall Order: Are Ceos Born With Leadership Traits?, Singapore Management University

Perspectives@SMU

New research reveals which men are likely to become the boss

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Societal Influence, Leadership And Impact: Deﬁning Traits Of Twenty Pioneer Southeast Asian Leaders, Institute For Societal Leadership, Lai Cheng Lim

Institute of Societal Leadership Research Collection

This study focuses on twenty Southeast Asian leaders who have been key players during critical transitions in the social, economic and political development of their country. In asking each of the societal leaders questions concerning their motivation, the cause they were championing and the factors that have led to their success as leaders, the study attempts to draw out common traits they possess and investigates whether the traits that make people effective societal leaders differ across socio-cultural and historical contexts. A grounded theory approach is used in the analysis of the attributes and traits that emerge from the transcripts of …

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Customer Satisfaction Index Of Singapore 2015: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, subsector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s ninth year of measurement.

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Mahathir Bin Mohamad [Malaysia, Prime Minister], Mahathir Bin Mohamad

Digital Narratives of Asia

Malaysia's longest-serving Prime Minister Mahathir bin Mohamad, who was a practising medical doctor, believes in confronting problems in order to overcome them. He enjoys job satisfaction first as a doctor, later as a politician. He shares with DNA about managing the Financial Crisis, party betrayal, and the origin of ASEAN and its challenges. He also reveals his take on a good leader, and his outspoken daughter.

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Understanding Societal Leadership: Strategy And Impact, Institute For Societal Leadership, Lai Cheng Lim, Molly Delaney

Institute of Societal Leadership Research Collection

This study focuses on the construct and discusses the characteristics and factors affecting the phenomenon of societal leadership. Reference is made to many worthy examples of social catalysts, innovators and leaders that the Institute for Societal Leadership (ISL) has encountered in each of the Southeast Asian countries and efforts are made to delineate the strategies that are used by societal leaders to create social impact. The study also discusses the various forms of societal leadership and ways in which effective societal leaders or social impact organisations collaborate across sectors to achieve their goals.

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Innovation Governance: How Proactive Is Your Board?, Jean-Philippe Deschamps

Asian Management Insights

Ten good board practices on innovation.

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Using Digital Genomics To Create An Intelligent Enterprise, Mario Domingo

Asian Management Insights

Every business knows that it needs to leverage customer data, but few know the potential it has to transform business processes, decisions and performance.

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Urbanisation, Technology, And The Growth Of Smart Cities, Parag Khanna

Asian Management Insights

The dual trend of rapid urbanisation and sophistication of technology will eventually give rise to smart cities around the world. As new challenges emerge, what are Asian cities doing to ensure their success in the future?

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Real Estate Investments In Asia: More Than A Place To Call Home, John Lim

Asian Management Insights

Real estate investment in Asia is currently trending. But what does the future hold?

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Borderless Markets: A Boon Or Bane For Marketers?, Philip Charles Zerrillo

Asian Management Insights

Economic integration and free trade isnot always a panacea for businesses.

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Humility And Compassion: The Pre-Requisites Of Moral Leadership, José Ramos-Horta, Havovi Joshi

Asian Management Insights

The Nobel Peace Laureate and former President of Timor-Leste, Dr. José Ramos-Horta talks about ethical leadership and Timor-Leste’s post-independence development in this interview with Havovi Joshi.

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Protean Career Strategies, Horacio Falcao

Asian Management Insights

The barbell approach treats careers like an investment portfolio; a little diversification does you good.

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Transforming The Traditional Indian Retailer, Ashish J. Jha, Varun Jain, Vridhi Chowdhry, Indranil Bose

Asian Management Insights

Connecting the unconnected ‘kirana’ stores through social supply chain innovation can help small Indian businesses draw more benefits from the increasing purchasing power of consumers.

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Does Activating The Need To Belong Alter Things Important For Happiness And What Makes Life Complete?, Justus Rui Hao Wee

Dissertations and Theses Collection (Open Access)

Past research on the need to belong in groups has largely examined the circumstances under which individuals go against their personal preferences and conform to group norms. The current research examines how the need to belong may shape the things people view as important for happiness, and what makes their lives complete. Two studies tested the main hypothesis that after activating belongingness needs, participants will be more likely to emphasize the importance of things valued by society (e.g., a lot of money, a successful career, etc.). In Study 1, the need to belong was activated by asking participants to recall …

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Perceptions, Stereotypes And Cognitive Resources Of Female Businesspersons: A Social Identity Approach, Amy J. Y. Lim

Dissertations and Theses Collection (Open Access)

According to the Stereotype Content Model (SCM), female businesspersons are often stereotyped and labeled either as a Career Women, competent but cold, or as a Traditional Women, warm but incompetent. This suggests that female businesspersons are generally perceived to be either competent or warm individuals, but not both. However, this may not reflect female businesspersons’ own perceptions of their competence and warmth in the workplace. Contrary to the stereotypes, evidence has demonstrated that some female businesspersons display behaviors that signal both competence and warmth. Employing a social identity approach, I propose that gender-professional identity integration (G-PII), an individual difference that …

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Whom Should We Sense In 'Social Sensing' - Analyzing Which Users Work Best For Social Media Now-Casting, Jisun An, Ingmar Weber

Research Collection School Of Computing and Information Systems

Given the ever increasing amount of publicly available social media data, there is growing interest in using online data to study and quantify phenomena in the offline 'real' world. As social media data can be obtained in near real-time and at low cost, it is often used for 'now-casting' indices such as levels of flu activity or unemployment. The term 'social sensing' is often used in this context to describe the idea that users act as 'sensors', publicly reporting their health status or job losses. Sensor activity during a time period is then typically aggregated in a 'one tweet, one …

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Intelligshop: Enabling Intelligent Shopping In Malls Through Location-Based Augmented Reality, Aditi Adhikari, Vincent W. Zheng, Hong Cao, Miao Lin, Yuan Fang, Kevin Chen-Chuan Chang

Research Collection School Of Computing and Information Systems

Shopping experience is important for both citizens and tourists. We present IntelligShop, a novel location-based augmented reality application that supports intelligent shopping experience in malls. As the key functionality, IntelligShop provides an augmented reality interface-people can simply use ubiquitous smartphones to face mall retailers, then IntelligShop will automatically recognize the retailers and fetch their online reviews from various sources (including blogs, forums and publicly accessible social media) to display on the phones. Technically, IntelligShop addresses two challenging data mining problems, including robust feature learning to support heterogeneous smartphones in localization and learning to query for automatically gathering the retailer content …

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Contemporary Daoist Tangki Practice, Margaret Chan

Research Collection School of Social Sciences

Since 1979, China has seen a renaissance of indigenous belief systems, including Daoist tangki spirit-medium practice. Tangki traditions have Neolithic roots. The founding myth is of a man who magically battled flood demons to save China. In imperial times, ordinary people, disenfranchised by the state religion and pawns of dynastic wars, created a soteriology of self-empowerment. Ordinary people would transform through spirit pos-session into warrior gods who would save the community. Millennia-old tangki traditions have diffused into the modern Chinese quotidian. With a remote Central Committee of the Communist Party recalling distant emperors, village temples, many led by tangkis, have …

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Living Arrangements And Psychological Well-Being Of The Elderly After The Economic Transition In Vietnam, Ken Yamada, Bussarawan Teerawichitchainan

Research Collection School of Social Sciences

Objectives: We examine the relationship between living arrangements and psychological well-being of the older adults in Vietnam, where there is an influence of Confucian values and a lack of close substitutes for family care of the older adults, by exploiting a great deal of regional variation in economic development. We also examine the role of living arrangements in well-being differentials across regions. Method: We estimate a triangular simultaneous-equation discrete-response model, which accounts for the simultaneity between living arrangements and psychological well-being (happiness, depression, loneliness, poor appetite, and sleep disorder), using a nationally representative sample of 2,225 adults aged 60 and …

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A Conclusion, Yet An Opening To Enriching The Normative Approach Of Culture, Chi-Yue Chiu, M. J. Gelfand, J. R. Harrington, Angela K. Y. Leung, Zhi Liu, M. W. Morris, Yan Mu, G. Shteynberg, Kim-Pong Tam, Ching Wan, Xi Zou

Research Collection School of Social Sciences

We compile in this article the target article authors’ thoughtful responses to the commentaries. Their responses identify some common threads across the rich contents of the commentary pieces, interlink the observation and theoretical propositions in the commentaries with broader streams of research, present new perspectives inspired by the commentary contributors, and pose provocative questions to further ignite research efforts on the normative analysis of culture.

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Vital Yet Vulnerable: Mental And Emotional Health Of South Asian Migrant Workers In Singapore, Nicholas Harrigan, Chiu Yee Koh

Research Collection School of Social Sciences

Numbering nearly one million persons, low-waged, low-skilled migrant workers are a vital yet vulnerable part of Singapore’s economy and society. This study, undertaken several months before the Little India riots of December 2013, measures the psychological distress of 261 South Asian Work Permit holders, and 344 South Asian injury and salary claim workers. While most regular Work Permit holders are relatively happy and healthy, our study finds that 62 per cent of injury and salary claim workers meet the screening conditions for a Serious Mental Illness. We find that the three main drivers of psychological distress are (1) the housing …

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Do We Owe Each Other Our Emotional Labor?, Aliya Hamid Rao

Research Collection School of Social Sciences

In academia our intellectual pursuits are also inherently emotional. It is thus unsurprising that in a recent blog post (here) another graduate student makes a case for acknowledging that academic work is infused with emotional labor, and for creating a space for “crying in academia.” She urges us to move away from scripts of professionalism so that we can stop pretending that emotional labor is not intrinsic to almost all that we do as aspiring academics.

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Sweet Love: The Effects Of Sweet Taste Experience On Romantic Perceptions, Ren Dongning, Kenneth Tan, Ximena B. Arriaga, Kai Qin Chan

Research Collection School of Social Sciences

Terms of endearment such as sweetie, honey, and sugar are commonly used in the context of describing romantic partners. This article explores how a relatively subtle manipulation, namely taste sensations, might influence romantic perceptions of a nonestablished relationship. Consistent with predictions, results from Studies 1 and 2 (n = 280) showed that participants evaluated a hypothetical relationship, but not an existing relationship, more favorably when exposed to sweet taste compared to non-sweet taste control. Study 3 (n = 142) further showed that participants indicated greater interest in initiating a relationship with a potential partner when exposed to sweet taste, as …

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Intersubjective Norms: Cultural And Interpersonal Perspective, Kimin Eom, Heejung S. Kim

Research Collection School of Social Sciences

Normative perspectives in cultural psychology provide a fresh view to understand the processes of cultural influence on human behavior. Although much of the existing research focuses on individuals’ internalized personal values and beliefs to explain cultural tendencies, the new perspective proposes perceived intersubjective norms as an alternative key component in cultural influence (Chiu, Gelfand, Yamagishi, Shteynberg, & Wan, 2010; Zou et al., 2009). Extending this newly emerging approach, the lead articles in this special issue address some of the important questions and issues of normative perspectives in cultural psychology. The articles provide useful explanations for why individuals vary in the …

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Butterfly Eyespots: Their Potential Influence On Aesthetic Preferences And Conservation Attitudes, Zoi Manesi, Paul A. M. Van Lange, Thomas V. Pollet

Research Collection School of Social Sciences

Research has shown that the mere presence of stimuli that resemble eyes is sufficient to attract attention, elicit aesthetic responses, and can even enhance prosocial behavior. However, it is less clear whether eye-like stimuli could also be used as a tool for nature conservation. Several animal species, including butterflies, develop eye-like markings that are known as eyespots. In the present research, we explored whether the mere display of eyespots on butterfly wings can enhance: (a) liking for a butterfly species, and (b) attitudes and behaviors towards conservation of a butterfly species. Four online experimental studies, involving 613 participants, demonstrated that …

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Mediation Goes Global In Singapore, George S. C. Lim, Eunice Chua

Research Collection Yong Pung How School Of Law

Singapore has positioned itself as an international dispute resolution hub in Asia by providing a complete suite of services for international arbitration, international litigation and mediation through the Singapore International Arbitration Centre (“SIAC”), the Singapore International Commercial Court (“SICC”) and the Singapore International Mediation Centre (“SIMC”). SICC and SIMC build on Singapore’s reputation for quality legal services, including its status as the most preferred seat of arbitration in Asia and the third most preferred seat of arbitration in the world.[1] They bring more options to parties facing cross-border disputes who need tailored solutions that meet their needs.

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Enriching The Perceived Norms Perspective Of Intergenerational Cultural Transmission: The Roles Of Norm Reference Groups And Norm Adherence/Deviance Motive, Angela K. Y. Leung

Research Collection School of Social Sciences

In this article, I seek to apply Morris and Liu (2015)’s functionalist account of subjective norms to enrich Tam’s (2015) perceived norms perspective of intergenerational cultural transmission. This enriched approach recognizes parents’ choice to construct their transmission preferences that include norms of a nonmainstream reference group and that support a norm deviance motive. In this light, I review empirical evidence examining some factors that affect whether parents reference on peer or elite groups or they tend toward norm adherence or deviance in the transmission process. Acknowledging these variants allows the bridge of value transmission and value change studies that are …

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Full-Text Articles in Social and Behavioral Sciences

Can The Aec Address Asean’S Skilled Labour Shortage?, Singapore Management University

Perspectives@SMU

The Next Wave Of Globalisation, Singapore Management University

Perspectives@SMU

Hr Of The Future, Singapore Management University

Perspectives@SMU

Tall Order: Are Ceos Born With Leadership Traits?, Singapore Management University

Perspectives@SMU

Societal Influence, Leadership And Impact: Deﬁning Traits Of Twenty Pioneer Southeast Asian Leaders, Institute For Societal Leadership, Lai Cheng Lim

Institute of Societal Leadership Research Collection

Customer Satisfaction Index Of Singapore 2015: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

Mahathir Bin Mohamad [Malaysia, Prime Minister], Mahathir Bin Mohamad

Digital Narratives of Asia

Understanding Societal Leadership: Strategy And Impact, Institute For Societal Leadership, Lai Cheng Lim, Molly Delaney

Institute of Societal Leadership Research Collection

Innovation Governance: How Proactive Is Your Board?, Jean-Philippe Deschamps

Asian Management Insights

Using Digital Genomics To Create An Intelligent Enterprise, Mario Domingo

Asian Management Insights

Urbanisation, Technology, And The Growth Of Smart Cities, Parag Khanna

Asian Management Insights

Real Estate Investments In Asia: More Than A Place To Call Home, John Lim

Asian Management Insights

Borderless Markets: A Boon Or Bane For Marketers?, Philip Charles Zerrillo

Asian Management Insights

Humility And Compassion: The Pre-Requisites Of Moral Leadership, José Ramos-Horta, Havovi Joshi

Asian Management Insights

Protean Career Strategies, Horacio Falcao

Asian Management Insights

Transforming The Traditional Indian Retailer, Ashish J. Jha, Varun Jain, Vridhi Chowdhry, Indranil Bose

Asian Management Insights

Does Activating The Need To Belong Alter Things Important For Happiness And What Makes Life Complete?, Justus Rui Hao Wee

Dissertations and Theses Collection (Open Access)

Perceptions, Stereotypes And Cognitive Resources Of Female Businesspersons: A Social Identity Approach, Amy J. Y. Lim

Dissertations and Theses Collection (Open Access)

Whom Should We Sense In 'Social Sensing' - Analyzing Which Users Work Best For Social Media Now-Casting, Jisun An, Ingmar Weber

Research Collection School Of Computing and Information Systems

Intelligshop: Enabling Intelligent Shopping In Malls Through Location-Based Augmented Reality, Aditi Adhikari, Vincent W. Zheng, Hong Cao, Miao Lin, Yuan Fang, Kevin Chen-Chuan Chang

Research Collection School Of Computing and Information Systems

Contemporary Daoist Tangki Practice, Margaret Chan

Research Collection School of Social Sciences

Living Arrangements And Psychological Well-Being Of The Elderly After The Economic Transition In Vietnam, Ken Yamada, Bussarawan Teerawichitchainan

Research Collection School of Social Sciences

A Conclusion, Yet An Opening To Enriching The Normative Approach Of Culture, Chi-Yue Chiu, M. J. Gelfand, J. R. Harrington, Angela K. Y. Leung, Zhi Liu, M. W. Morris, Yan Mu, G. Shteynberg, Kim-Pong Tam, Ching Wan, Xi Zou

Research Collection School of Social Sciences

Vital Yet Vulnerable: Mental And Emotional Health Of South Asian Migrant Workers In Singapore, Nicholas Harrigan, Chiu Yee Koh

Research Collection School of Social Sciences

Do We Owe Each Other Our Emotional Labor?, Aliya Hamid Rao

Research Collection School of Social Sciences

Sweet Love: The Effects Of Sweet Taste Experience On Romantic Perceptions, Ren Dongning, Kenneth Tan, Ximena B. Arriaga, Kai Qin Chan

Research Collection School of Social Sciences

Intersubjective Norms: Cultural And Interpersonal Perspective, Kimin Eom, Heejung S. Kim

Research Collection School of Social Sciences

Butterfly Eyespots: Their Potential Influence On Aesthetic Preferences And Conservation Attitudes, Zoi Manesi, Paul A. M. Van Lange, Thomas V. Pollet

Research Collection School of Social Sciences

Mediation Goes Global In Singapore, George S. C. Lim, Eunice Chua

Research Collection Yong Pung How School Of Law

Enriching The Perceived Norms Perspective Of Intergenerational Cultural Transmission: The Roles Of Norm Reference Groups And Norm Adherence/Deviance Motive, Angela K. Y. Leung

Research Collection School of Social Sciences