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Articles 4711 - 4740 of 9289

Full-Text Articles in Social and Behavioral Sciences

Customer Satisfaction Index Of Singapore 2016: Full Year Overview, Institute Of Service Excellence, Smu Mar 2017

Customer Satisfaction Index Of Singapore 2016: Full Year Overview, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence (2007-2024)

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. The fourth quarter results mark the end of measurement for CSISG 2016. Singapore’s 2016 national score was computed using the data collected during these four quarters.

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Responsible Leadership: A Behavioural Perspective, Joseph Flocy Mar 2017

Responsible Leadership: A Behavioural Perspective, Joseph Flocy

Dissertations and Theses Collection

A review of the existing theories on various leadership styles clearly point to the lack of two critical aspects - 'responsibility' and 'accountability' in their characterisation. It is imperative in this era to focus on those breed of leaders who can respond collectively with credible actions for their businesses while accepting the full responsibility of their actions. This has given rise to `Responsible Leadership (RL)' as a new leadership construct for leaders in the twenty first century. Still in its infant stages of discussion, literature on RL lack a clear definition and the kind of behaviours that are manifested in …

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Asian Multiculturalism In Communication: Impact Of Culture In The Practice Of Public Relations In Singapore, Su Lin Yeo, Augustine Pang Mar 2017

Asian Multiculturalism In Communication: Impact Of Culture In The Practice Of Public Relations In Singapore, Su Lin Yeo, Augustine Pang

Research Collection Lee Kong Chian School of Business

This study aims to understand the role of cultural values in influencing public relations practice in Singapore. Given that Singapore exhibits a hybrid of cultures, it purposes to comprehend how multiculturalism is operationalized and to uncover if the values that have a greater influence on organizational communication resemble those in individualistic or collectivistic societies. Using Gudykunst's (1998) seven dimensions that influence individualism-collectivism on communication as a guide, this study interviewed 20 public relations practitioners in Singapore. Our findings showed that although the patterns expressed is slightly more consistent with those found in collectivistic cultures, it does not resemble collectivism in …

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Role Of Reward Structure In Creativity And Idea Fixation, Jia Hao Goh Mar 2017

Role Of Reward Structure In Creativity And Idea Fixation, Jia Hao Goh

Dissertations and Theses Collection

This study seeks to investigate the role of team reward structures, namely the equity and equality of rewards on team idea fixation, as well as its eventual effects on team idea creativity. Through a manipulation of reward structures, distributions of rewards differ across various teams, and this is expected to result in changes in individual motivation to share ideas within teams. Furthermore, due to the role of motivation in team processes, it is expected that team learning and performance goal orientation would moderate the relationship between team rewards structure and team idea fixation. Results shows that teams in the equality …

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Prime Minister Lee Hsien Loong Officially Opens Smu School Of Law Building And Kwa Geok Choo Law Library, Singapore Management University Mar 2017

Prime Minister Lee Hsien Loong Officially Opens Smu School Of Law Building And Kwa Geok Choo Law Library, Singapore Management University

SMU Press Releases and News

Singapore Management University (SMU) today celebrated the official opening of its new School of Law building and the Kwa Geok Choo Law Library. Singapore’s Prime Minister Lee Hsien Loong was the Guest-of-Honour at the ceremony, which was attended by 800 distinguished guests, donors, faculty, students, and SMU’s partners in the legal fraternity. Completed in December 2016, the new School of Law building now stands as a distinctive landmark at the junction of Armenian Street and Stamford Road/Fort Canning Link. The 23,000-square-metre building contains modern facilities to enrich the learning and teaching experience of SMU law students and faculty. It will …

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Have The Singapore Courts Faltered In The Enforcement Of Arbitration Agreements?, Darius Chan Mar 2017

Have The Singapore Courts Faltered In The Enforcement Of Arbitration Agreements?, Darius Chan

Research Collection Yong Pung How School Of Law

No abstract provided.

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Inferring User Consumption Preferences From Social Media, Yang Li, Jing Jiang, Ting Liu Mar 2017

Inferring User Consumption Preferences From Social Media, Yang Li, Jing Jiang, Ting Liu

Research Collection School Of Computing and Information Systems

Social Media has already become a new arena of our lives and involved different aspects of our social presence. Users' personal information and activities on social media presumably reveal their personal interests, which offer great opportunities for many e-commerce applications. In this paper, we propose a principled latent variable model to infer user consumption preferences at the category level (e.g. inferring what categories of products a user would like to buy). Our model naturally links users' published content and following relations on microblogs with their consumption behaviors on e-commerce websites. Experimental results show our model outperforms the state-of-the-art methods significantly …

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Mental Imagery Boosts Music Compositional Creativity, Sarah Shi Hui Wong, Stephen Wee Hun Lim Mar 2017

Mental Imagery Boosts Music Compositional Creativity, Sarah Shi Hui Wong, Stephen Wee Hun Lim

Research Collection School of Social Sciences

We empirically investigated the effect of mental imagery on young children’s music compositional creativity. Children aged 5 to 8 years participated in two music composition sessions. In the control session, participants based their composition on a motif that they had created using a sequence of letter names. In the mental imagery session, participants were given a picture of an animal and instructed to imagine the animal’s sounds and movements, before incorporating what they had imagined into their composition. Six expert judges independently rated all music compositions on creativity based on subjective criteria (consensual assessment). Reliability analyses indicated that the expert …

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From An Emerging Market To A Multifaceted Urban Society: Urban China Studies, Shenjing He, Junxi Qian Mar 2017

From An Emerging Market To A Multifaceted Urban Society: Urban China Studies, Shenjing He, Junxi Qian

Research Collection School of Social Sciences

China is undergoing an urban revolution. In 2011 more than half of the total population resided in cities and towns for the first time in history. Over the last two decades urban China scholars have actively engaged in dialogues with urbanists from different disciplines and different urban contexts. In consequence, urban China studies have embarked on a trail of rapid diversification and proliferation, moving beyond the topics of urbanisation and urban expansion to address a variety of issues echoing the latest developments in the Chinese city. Overall, urban China studies are witnessing a transition from a focus on economic development …

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What Does Successful Aging Mean? Lay Perception Of Successful Aging Among Elderly Singaporeans, Qiushi Feng, Paulin Tay Straughan Mar 2017

What Does Successful Aging Mean? Lay Perception Of Successful Aging Among Elderly Singaporeans, Qiushi Feng, Paulin Tay Straughan

Research Collection School of Social Sciences

Objectives: We explore the culturally specific meaning of successful aging in Singapore, an ethnically diverse city-state in Asia. We aim to investigate lay perceptions of successful aging among the elderly individuals in Singapore and further examine variations of these perceptions. Methods: We applied a mixed-method research design. Firstly, we conducted qualitative interviews with 49 elderly respondents, generating 12 main subjective components of successful aging. Next, we did a national survey with a sample of 1,540 local residents aged 50 to 69 years, in which respondents were asked to evaluate the importance of each subjective component of successful aging. We used …

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Family Support For Older Persons In Thailand: Challenges And Opportunities, John Knodel, Bussarawan Puk Teerawichitchainan Mar 2017

Family Support For Older Persons In Thailand: Challenges And Opportunities, John Knodel, Bussarawan Puk Teerawichitchainan

Research Collection School of Social Sciences

Population aging and the wellbeing of older persons are major emerging challenges for families, communities, and government in Thailand as in much of Asia. Traditionally, support and care for the elderly are met within the family. Adult children are important providers of material support as well as other forms of assistance to their older-age parents. The state and communities typically provide limited care services for the older population. Currently, Thailand is facing demographic and socioeconomic changes that pose significant challenges for the roles that family members, especially adult children, play in providing support for the elderly. This paper empirically examines …

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Mobile Cities, Modelling Policies: Importing/Exporting The Singapore ‘Model’ Of Development, Orlando Woods, Lily Kong Mar 2017

Mobile Cities, Modelling Policies: Importing/Exporting The Singapore ‘Model’ Of Development, Orlando Woods, Lily Kong

Research Collection School of Social Sciences

A recent focus of research has been the making, mobility and mutations of urban policy. The global circulation of urban models – or exemplars of best practices and values that are deemed to be desirable and achievable – has gained significant traction. Such models are those that are dislocated from their place of origin, and transplanted to an adopted site. This chapter draws on the case of Singapore: one of the most emblematic examples of an importable/exportable urban model – a prototype for growth-oriented urban development with its normative and technical plans for growth and management – to foreground problems …

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Policy Design: From Tools To Patches, Michael Howlett, Ishani Mukherjee Mar 2017

Policy Design: From Tools To Patches, Michael Howlett, Ishani Mukherjee

Research Collection School of Social Sciences

Policy design involves the purposive attempt by governments to link pol-icy instruments or tools to the goals they would like to realize. The studyof policy design focuses on these tools, their advantages and disadvan-tages and better understanding the processes around their selectio n anddeployment in order to improve policy-making efforts and outcomes.The road map for the development of this approach to the policy sciencesstretches from early works in public policy studies around the identifica-tion of policy tools and the classification of instrument types in the 1960sand early 1970s (Design 1.0), to present-day studies that strive to effec-tively formulate effective and …

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Voices Behind The Veil: Unravelling The Hijab Debate In Singapore Through The Lived Experiences Of Hijab-Wearing Malay-Muslim Women, George Wong, George Wong Mar 2017

Voices Behind The Veil: Unravelling The Hijab Debate In Singapore Through The Lived Experiences Of Hijab-Wearing Malay-Muslim Women, George Wong, George Wong

Research Collection School of Social Sciences

This article critically examines the hijab debate in Singapore by drawing upon the lived experiences of Singaporean Malay-Muslim women whose daily lives are fraught with a constant negotiation between their identities as veiled women and the institutionalized constraints that impede their social mobility and voices in the public arena. Drawing upon publicly accessible data and findings from in-depth interviews with Malay-Muslim nurses, the article explores the everyday lived struggles of women working in Singapore’s public healthcare sector organizations. These struggles illustrate a decade-old public debate on the hijab. We show how these women’s narratives reflect their intersectional subjectivities, which unravel …

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The Woman Behind The Man: Unemployed Men, Their Wives, And The Emotional Labor Of Job-Searching, Aliya Hamid Rao Mar 2017

The Woman Behind The Man: Unemployed Men, Their Wives, And The Emotional Labor Of Job-Searching, Aliya Hamid Rao

Research Collection School of Social Sciences

“How’re you going to find a job when you have no confidence and are very emotional?”

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Veiled Lives? Muslim Women, Headscarves, And Manufacturing Islam, Aliya Hamid Rao Mar 2017

Veiled Lives? Muslim Women, Headscarves, And Manufacturing Islam, Aliya Hamid Rao

Research Collection School of Social Sciences

The essentialist and dichotomizing battle over who is ideologically, morally, indeed humanly, more advanced (the West or the rest), has for centuries been fought over women’s bodies. A few hundred years ago the rationale for imperialism in the case of the British Raj included the idea of white men saving brown women from brown men. The post 9/11 invasion of Afghanistan was also partly justified as a war between good and evil, with the US representing all that is good in terms of democracy, human rights, and, significantly, women’s rights.

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Lee Kuan Yew’S Singapore Bloomed In The Shadow Of The Cold War, Wen-Qing Ngoei Mar 2017

Lee Kuan Yew’S Singapore Bloomed In The Shadow Of The Cold War, Wen-Qing Ngoei

Research Collection School of Social Sciences

This essay considers how Singapore's economic success owes a great debt to Lee Kuan Yew's Cold War diplomacy and decision to align with the US during the Vietnam War.

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Anticipated Support From Children And Later-Life Health In The United States And China, Cheng Cheng Mar 2017

Anticipated Support From Children And Later-Life Health In The United States And China, Cheng Cheng

Research Collection School of Social Sciences

Past research has shown that anticipated support, the belief that someone will provide support if needed, benefits health. Few studies considered whether the relationship between anticipated support and health depends on the source of such support. This project addresses this gap and examines how anticipated support from children is related to older parents' health and whether such support can be replaced by anticipated support from other relatives and friends. Ordered logit and negative binomial regression models with lagged health outcomes were estimated using nationally representative data from the 2010 and 2012 Health and Retirement Study and the 2011 and 2013 …

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An Empirical Study On The Singapore Court Of Appeal’S Citation Of Academic Works: Reflections On The Relationship Between Singapore’S Judiciary And Academia, Wui Ling Cheah, Yihan Goh Mar 2017

An Empirical Study On The Singapore Court Of Appeal’S Citation Of Academic Works: Reflections On The Relationship Between Singapore’S Judiciary And Academia, Wui Ling Cheah, Yihan Goh

Research Collection Yong Pung How School Of Law

In the light of Singapore’s aspiration to be a centre of legal ideas in the region, it is opportune to examine the Singapore courts’ use of legal scholarship. This article provides a preliminary map of the Singapore Court of Appeal’s citation practices. It provides an overview of the Singapore Court of Appeal’s use or citation of legal scholarship in its decisions over the past 50 years. It identifies and evaluates trends in the Singapore Court of Appeal’s citations of academic material and the types of academic material cited.

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Governance As An Emergent Compromise: Modernization And Flexibility In The Pakistani Electrical Power Sector, Ijlal Naqvi Mar 2017

Governance As An Emergent Compromise: Modernization And Flexibility In The Pakistani Electrical Power Sector, Ijlal Naqvi

Research Collection School of Social Sciences

Developing countries are often characterized by a mix of bad governance and development initiatives seeking to accelerate modernization. When inevitable cracks in the modernization process appear, they create opportunities for informalities to seep in where the influence of power relations and culture can lead to new forms of predation or allow governance compromises to emerge. The article explores this at the national and local levels of the Pakistani electrical power sector, with each level conceptualized as a field of strategic action. The aim is to recognize the importance of emergent compromises for producing workable accommodations of competing interests, improving access …

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Pm Lee Hsien Loong's Speech At The Official Opening Of Singapore Management University Law School Building And The Kwa Geok Choo Law Library On 15 March 2017, Hsien Loong Lee Mar 2017

Pm Lee Hsien Loong's Speech At The Official Opening Of Singapore Management University Law School Building And The Kwa Geok Choo Law Library On 15 March 2017, Hsien Loong Lee

SMU Press Releases and News

Full text of Prime Minister Lee Hsien Loong speech to open the new SMU law school building and the Kwa Geok Choo Law Library. He reminised about his mother Mdm Kwa Geok Choo, and his thoughts about the future of the legal profession and how the government can support them.

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Institutional Regime Shift In Intellectual Property Rights And Innovation Strategies Of Firms In China, Kenneth G. L. Huang, Xuesong Geng, Heli Wang Mar 2017

Institutional Regime Shift In Intellectual Property Rights And Innovation Strategies Of Firms In China, Kenneth G. L. Huang, Xuesong Geng, Heli Wang

Research Collection Lee Kong Chian School Of Business

This study develops a novel conceptual framework to understand the differential impact of formal institutional regime shift in intellectual property rights on the innovation and patenting strategies of Chinese and Western firms operating in China. We argue that to the extent that Chinese firms have been deeply embedded in China’s informal institutions,they are less responsive to formal institutional changes than Western firms operating in China. Using the major China patent law reform of 2001 as an exogenous event, we find results consistent with our key arguments: With the strengthening of the previously weak (utility model) patent protection, Chinese firms are …

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A Coming Of Age For Mediation In Singapore? Mediation Act 2016, Dorcas Quek Anderson Mar 2017

A Coming Of Age For Mediation In Singapore? Mediation Act 2016, Dorcas Quek Anderson

Research Collection Yong Pung How School Of Law

The Mediation Act 2016 was recently passed by the Singapore Parliament and is soon to come into operation. This legislative comment compares the Act’s key provisions to the common law principles concerning confidentiality and admissibility, enforcement of mediated settlement agreements and stay of proceedings pending mediation. It argues that the Act has refined the common law in certain areas, but has brought about greater uncertainty in other aspects. It also discusses how the major provisions are likely to be applied by the court in light of similar developments in other jurisdictions.

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Institutional Regime Shift In Intellectual Property Rights And Innovation Strategies Of Firms In China, Kenneth Guang-Lih Huang, Xuesong Geng, Heli Wang Mar 2017

Institutional Regime Shift In Intellectual Property Rights And Innovation Strategies Of Firms In China, Kenneth Guang-Lih Huang, Xuesong Geng, Heli Wang

Research Collection Lee Kong Chian School Of Business

This study develops a novel conceptual framework to understand the differential impact of formal institutional regime shift in intellectual property rights on the innovation and patenting strategies of Chinese and Western firms operating in China. We argue that to the extent that Chinese firms have been deeply embedded in China’s informal institutions, they are less responsive to formal institutional changes than Western firms operating in China. Using the major China patent law reform of 2001 as an exogenous event, we find results consistent with our key arguments: With the strengthening of the previously weak (utility model) patent protection, Chinese firms …

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Illegality And The Civil Law In Singapore: Lessons From The Uk? Patel V Mirza [2016] 3 Wlr 399; [2016] Uksc 42, Benjamin Joshua Ong Mar 2017

Illegality And The Civil Law In Singapore: Lessons From The Uk? Patel V Mirza [2016] 3 Wlr 399; [2016] Uksc 42, Benjamin Joshua Ong

Research Collection Yong Pung How School Of Law

The law on the illegality defence in Singapore is in a fragmented state. In Patel v Mirza, the UK Supreme Court attempted to overhaul this notoriously confusing area of the law, and presented various ideas which are of potential interest to its development in Singapore.

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Weak Law V Strong Ties: An Empirical Study Of Business Investment, Law And Political Connections In China, Wei Zhang, Ji Li Mar 2017

Weak Law V Strong Ties: An Empirical Study Of Business Investment, Law And Political Connections In China, Wei Zhang, Ji Li

Research Collection Yong Pung How School Of Law

Based on a large-scale survey of Chinese entrepreneurs, our study explores how institutions (formal and informal) influence investment decisions made by private companies. The study finds that, consistent with the conventional view, a more effective legal system is correlated with short-term general investment, and that the judiciary is important mainly because of its restraint over the state. The role of effective courts, however, diminishes when private entrepreneurs consider making long-term investment. We find a positive association between the entrepreneurs’ political backgrounds and their R&D investment, suggesting that Chinese courts, in spite of decades of reform, are not yet viewed as …

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Ns’ Role In Defining The Vision Of A New Society, Tan K. B. Eugene Mar 2017

Ns’ Role In Defining The Vision Of A New Society, Tan K. B. Eugene

Research Collection Yong Pung How School Of Law

Yesterday marked the 50th anniversary of the introduction of National Service (NS), a cornerstone of our defence strategy and a hallmark of the Singaporean way of life. In a short span of 50 years, NS has come a long way and continues to mould generations of Singaporean men.

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Local And Global Sd-Strategy-Proofness Of Ordinal Mechanisms On Block-Connected Domains, Peng Liu Mar 2017

Local And Global Sd-Strategy-Proofness Of Ordinal Mechanisms On Block-Connected Domains, Peng Liu

Research Collection School Of Economics

The adjacency by Monjardet (2009) is weakened to a flip between two adjacently ranked blocks and called block-adjacency. The connectedness defined accordingly, blockconnectedness, covers some interesting unconnected domains. An ordinal mechanism on a block-connected domain is block-adjacent sd-strategy-proof if reporting the true preference always leads to a lottery that stochastically dominates the lottery delivered by reporting any preference block-adjacent to the sincere one.A condition on a block-connected domain called path-nestedness is proposed and shown sufficient for the equivalence between sd-strategy-proofness and block-adjacent sd-strategy-proofness. The sequentially dichotomous domain by Liu (2017) is an application. In addition, we systematically search for the …

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Understanding Public Relations In The 'Sharing Economy', Anne Gregory, Gregor Halff Mar 2017

Understanding Public Relations In The 'Sharing Economy', Anne Gregory, Gregor Halff

Research Collection Lee Kong Chian School Of Business

In spite of the macro-economic impact of the so-called ‘sharing economy’ there is a nearly complete dearth of contributions from the communication academy to its discourse. More attention is overdue, particularly for the conceptual pressure the ‘sharing economy’ is exerting on the public relations function. The authors propose a reconceptualization of public relations by identifying the constitutive aspects of the sharing economy and bringing together the explanatory concepts ‘circuits of commerce’ and ‘viable matches’ from economic sociology and communicative constitution of organizations theory to develop the notions of ‘deliberate disintermediation’ and ‘circuits of communication’ in public relations. The contention is …

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Child's Gender, Parental Monetary Investments And Care Of Elderly Parents In China, Christine Ho Mar 2017

Child's Gender, Parental Monetary Investments And Care Of Elderly Parents In China, Christine Ho

Research Collection School Of Economics

Son biased investments are common in many Asian countries where sons are customarily responsible for providing old age support to parents. Using data from the China Health and Retirement Longitudinal Study, I find that parents invested nearly twice more in sons than in daughters in terms of college education spending and marriage gifts value. Conversely, parents received relatively higher marginal returns to investment from daughters than from sons in terms of living proximity, monetary and in-kind transfers, and help with instrumental activities of daily living. Family fixed effects models as well as an instrumental variable strategy are employed to control …

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