Social and Behavioral Sciences Commons^™

How Leaders Build Employee Trust In Artificial Intelligence: Voice Opportunities, Humility, And Trust Transfer, Jack Mcguire, David De Cremer, Devesh Narayanan

Research Collection Lee Kong Chian School Of Business

Artificial intelligence is increasingly central to organizational work, yet employee trust in AI remains fragile. Although prior research has primarily explained trust in AI through technological characteristics such as transparency, reliability, and accuracy, we argue that trust in AI is also shaped by the social context in which employees encounter these systems. Drawing on affect-as-information theory and social information processing theory, we develop and test a model in which leader-provided voice opportunities reduce employees’ negative affect about AI-related work experiences, thereby enhancing perceptions of leader trustworthiness and, in turn, trust in AI. We further propose that this indirect effect depends …

The Downstream Effect Of Gender Bias On Academic Performance And Career Aspirations Amongst Female Students In Stem Via Gender-Professional Identity Integration (G-Pii), Chi-Ying Cheng, Shuna Shiann Khoo, Shih-Fen Cheng, Yeow Leong Lee, Vandana Ramachandra Rao

Research Collection School of Social Sciences

Background Gender imbalance in STEM, characterized by a significant underrepresentation of women, remains a significant challenge. Although gender bias is a well-known contributor to women’s attrition from STEM, the psychological mechanisms linking gender bias to departure are less well understood. Our research investigates early antecedents of attrition and the psychological processes that precede leaving the STEM pathway in tertiary education. Drawing upon identity integration research, we propose that perceived gender bias exerts undermines female STEM students’ academic performance and career aspirations by reducing their Gender-Professional Identity Integration (G-PII), a construct that captures individual differences in the perceived compatibility between a …

Horizontal Regulatory Barriers In International Trade: Evidence From Electric Plugs, Yuan Mei, Mingzhi (Jimmy) Xu

Research Collection School Of Economics

Domestic policies regulating the horizontal dimensions of product differentiation can impede international trade and have become a major concern in contemporary trade negotiations. We estimate trade frictions associated with incompatible designs of electric plugs, a well-known example of a horizontal regulatory barrier. Our findings indicate that fewer electronic devices are exported to destinations with incompatible electric plugs, and this effect operates through both the extensive margin and the intensive margin of exports. These results are further corroborated by an online survey of Chinese electronics exporters. Moreover, incompatible plugs are associated with lower average quality of exported electronic devices, suggesting that …

The Future Of Nature-Based Recreation In Warming Tropical Cities, Perrine Hamel, Emma E. Ramsay, Shawnda A. Morrison, Su Li Heng, Winston T. L. Chow, Beatrice H. Ho, Pearl Min Sze Tan, Moshe Mandelmilch, Lancy Sim, Jason Kai Wei Lee

Research Collection College of Integrative Studies

Nature-based recreation promotes health in tropical cities but is increasingly threatened by rising heat. This review presents recent evidence on the issue of humid heat stress and outdoor recreation in tropical cities and outlines key adaptation strategies – addressing hazard, exposure, and vulnerability – to enable ‘heat-smart’ nature-based activities. Despite existing solutions, critical research gaps remain, especially in integrating social, physiological, and technological insights to better address humid heat stress in tropical urban environments.

Mind The Hazard: Modeling And Interpreting Comfort With Personalized Sensing, Yufei Zhang, Matteo Favero, Patrick Chwalek, Sailin Zhong, Denis Lalanne, A. Joseph Paradiso, Clayton Miller, Andrew Sonta

Research Collection College of Integrative Studies

Recent advances in personalized sensing and comfort feedback have spurred the development of data-driven comfort models tailored to individual needs. However, because current models treat sequential comfort feedback independently, they are subject to unstable predictions and limited interpretability, hindering their deployment in building management. This study introduces a dynamic modeling framework that utilizes a Neural Ordinary Differential Equations-based Continuous-time Markov Chain to model the transitions in comfort states over time. Our modeling approach, developed through a field study utilizing smart glasses and mobile app feedback, tracks occupants' comfort transitions across daily activities and contexts. The results demonstrate that this model …

Climate Transition Stress Testing For Corporate Credit Risk: A Replicable Data-Mining Pipeline Using Esg Risk Scores, Huynh Long Hung Nguyen, Alan @ Ali Madjelisi Megargel, Rajesh Krishna Balan, Paul Robert Griffin

Research Collection School Of Computing and Information Systems

We present a replicable data-mining pipeline for illustrative, scenario-conditioned corporate distress analysis under feature decoupling. The pipeline links Compustat financial statements with Sustainalytics ESG Risk Rating records for 2,144 U.S. non-financial public firms, constructs a standardized Transition Risk Index (TRI), estimates a contemporaneous accounting-distress classifier, and applies transparent transition-cost sensitivities. Distress is defined as annual operating income insufficient to cover annual interest expense; interest coverage itself is excluded from the predictors. The resulting model is not a forward default forecast or a regulatory probability-of-default model. On a held-out cross-sectional test set, the logistic specification obtains AUC 0.909, PR-AUC 0.822, and …

Cosmetic Standard And The Impact On Food Loss, Pascale Crama, Yangfang (Helen) Zhou, Manman Wang

Research Collection Lee Kong Chian School Of Business

Problem definition: A significant portion of the food loss in agricultural supply chains occurs at the farm level and has been linked to high cosmetic standards adopted by retailers regarding the size, color, and shape of the produce. We examine the economic incentives for retailers to adopt such high standards and their impact on food loss. Methodology/results: We build a sequential game between a retailer and a farmer, where the retailer signs a contract with the farmer, specifying a cosmetic standard as well as the wholesale price and contract volume. Setting a high standard allows the retailer to sell the …

Are We Stuck? Modeling And Detecting Deadlocks In Multi-Autonomous Vehicle Systems, Mingfei Cheng, Xiaofei Xie, Lili Quan, Yuan Zhou

Research Collection School Of Computing and Information Systems

Autonomous driving system (ADS) testing is essential to ensure the safety and reliability of autonomous vehicles (AVs) prior to deployment. As ADSs are increasingly deployed in multi-AV traffic environments, it becomes crucial to assess their cooperative performance, particularly with respect to deadlock, a fundamental liveness issue in concurrent systems that can lead to traffic congestion and prolonged stalling. However, the analysis and testing of ADSs’ cooperative capabilities with respect to deadlock remain largely underexplored. In this work, we present the first systematic study of deadlock in multi-AV systems. We formalize deadlock in autonomous driving using a time-indexed wait-for relation grounded …

Listening, Partnering, Designing: Smu Libraries’ Journey Towards Human-Centered Wellness, Vincent Ong, Devika Sangaram, Zhenyan Li

Research Collection Library

As student wellness emerges as one of the most pressing concerns facing academic institutions today, libraries are uniquely and powerfully positioned to reimagine their spaces and services as holistic, human-centered environments that nurture the whole person. This paper presents three initiatives by the Singapore Management University (SMU) Libraries that embody this vision, collectively affirming the library's evolving role as a human-centered wellness hub and its commitment to actively shaping a more inclusive and people-first future.

The first initiative repurposed a vacated collection space into a wellbeing-centered quiet study environment, incorporating user experience (UX) design principles and longitudinal survey evidence, to …

User-First Approach To Designing A Library Ai Chatbot, Samantha Seah, Zhenyan Li

Research Collection Library

At SMU Libraries, after a year of experimentation, user testing, and preparation, we have just launched an AI-assisted chatbot to handle Tier 1 questions – will the library be open this weekend, where can I find printers, what workshops does the library offer, etc. While this can be thought of as a technology-forward project, we hope to illustrate how the human elements were essential to elevate the project. Throughout this journey, while learning the ins and outs of new technologies, we placed more emphasis on user-centred service design and we will show how other libraries can do so as well. …

Demonstrating Library Value Through Integrated Research And Data Support In Doctoral Education, Redzuan Abdullah

Research Collection Library

No abstract provided.

Prevalence And Patterns Of Social Isolation And Loneliness Among Older Adults In Singapore, Yi Wen Tan, Le Ha Linh Phan, Emi Loh, Rachel Wen Yi Ngu

ROSA Research Briefs

As Singapore rapidly transitions into a super-aged society (Lau, 2024), social isolation and loneliness have become growing concerns among academics, policymakers, and social service professionals alike (A. Chan et al., 2023; Fang & Tan, 2023; Shafeeq, 2025). News reports in 2025 highlight an increase in helpline calls from older adults seeking help for their loneliness and emotional distress (Shafeeq, 2025). The prevalence of socially isolated elderly living alone is projected to increase fourfold between 2020 and 2060 (Ng et al., 2020), highlighting the urgency and relevance of addressing this social issue.

Unlocking The Potential Of A Superaged Singapore, Yi Wen Tan, Emi Loh, Wensi Lim, Kaung Htet Tun Salai

ROSA Research Briefs

As Singapore enters a new era of longevity, our focus must shift from preparing for longer lives to unlocking their full potential as a societal advantage. This means going beyond adding years to life to ensuring that those years are lived in good health, with meaningful connections and a sense of purpose. Building a longevity-ready society will require communities and institutions alike to adapt, innovate, and create environments where older adults can continue to contribute and participate fully in society. Through research and collaboration, ROSA is committed to advancing knowledge and developing solutions that help Singapore realise the opportunities of …

Work Motivations And Upskilling Preference Among Singapore's Older Adults, Le Ha Linh Phan, Wensi Lim, Emi Loh, Cassandra Ng, Shania Go

ROSA Research Briefs

Singapore's rapidly ageing population and rising life expectancy are reshaping traditional ideas about work, retirement, and learning across the life course. By 2030, around one in four Singapore citizens will be aged 65 and above, reflecting the country's changing demographic structure and increasing longevity (National Population and Talent Division, 2025). As working lives extend, older adults are increasingly navigating a transitional stage between peak career years and later-life retirement, often continuing to remain economically active while simultaneously managing competing priorities such as financial responsibilities, caregiving, health, personal fulfilment, and retirement planning.

From Withdrawal To Impact: Smu Libraries’ Book Rehoming Initiatives, Kai Leong Heng, Eng Ling Lynn Yeo

Research Collection Library

Academic libraries are no strangers to large-scale deselection exercises. Driven by space constraints, evolving curricula, and the shift towards digital resources, the question is no longer whether to withdraw print materials, but what comes next. In the past year, SMU Libraries explored a different answer: instead of recycling withdrawn books, could we reimagine their next chapter, and rehome them to create meaningful impact for the community?

Public Cleanliness Satisfaction Survey 2025, Paulin Straughan, Mathews Mathew

Research Collection School of Social Sciences

The Singapore Management University undertook the seventh wave of the Public Cleanliness Satisfaction Survey (PCSS), with 2,007 Singapore residents participating in the survey conducted from December 2025 to April 2026.

The findings from the 2025 wave of the PCSS continued to reflect generally high levels of satisfaction with public cleanliness in Singapore. Based on the Public Cleanliness Satisfaction Index, 91% of respondents reported being satisfied with the cleanliness of public spaces they had recently visited. While this represents a slight shift from 94% in 2023, overall satisfaction levels across all public space domains remained high. Continued community responsibility and action …

Towards More Inclusive Ai Systems In Cities, Siew Ying Shee, Orlando Woods

Research Collection School of Social Sciences

Artificial Intelligence (AI) is increasingly embedded in urban infrastructures and governance, shaping how people, spaces, and futures are classified, prioritised, and managed. Yet, most AI systems are developed within a narrow set of linguistic and geopolitical contexts and exported globally, embedding particular epistemic assumptions into diverse urban environments. Even where formal inclusion metrics are met, such asymmetries can render certain populations and realities less legible within algorithmic systems. Prevailing approaches in digital inclusion—centred on fairness metrics, representation, or access—presume technologies as politically inert and bounded. Yet, the adaptive and probabilistic behaviour of contemporary AI disrupts this premise, challenging the idea …

Catalysts For Third-Country Market Entry: The Role Of Preferential Trade Agreements, Qiugu He, Xuan Luo

Research Collection School Of Economics

Preferential trade agreement (PTA) membership is known to divert trade volumes away from nonmember (third) countries along the intensive margin of trade, yet much less is known about its effects on third-country market entry along the extensive margin of trade. This paper examines whether PTAs catalyze market entry into third countries, and more broadly whether PTAs create spillover effects beyond member countries that matter for development. Using bilateral trade data from 1948 to 2020, we employ a difference-in-differences strategy, and find that the third-country market entry rate rises by 2.1% when the origin country has a PTA partner in the …

Threshold Spatial Panel Regression With Fixed Effects, Xiaoyu Meng, Zhenlin Yang

Research Collection School Of Economics

We introduce general estimation and inference methods for threshold spatial panel regression with two-way fixed effects in a diminishing-threshold-effects framework. A valid objective function is obtained through a simple adjustment on the concentrated quasi loglikelihood with fixed effects being concentrated out, which leads to a consistent estimation of all common parameters. We show that the estimation of threshold parameter has a negligible effect on the asymptotic distribution of the main parameter estimators and thereby regular inference methods apply, though a bias correction may be necessary. The limiting distribution of the threshold parameter estimator is shown to be non-regular and infeasible, …

From Green Presence To Perceived Greenery: Everyday Mobility And Perceptual Availability In Singapore, Ziheng Zeng, Sonny Rosenthal, Orlando Woods

Research Collection College of Integrative Studies

Urban greenery may be abundant in transit-oriented cities, yet green presence does not necessarily become perceptually available to people moving through it. This paper distinguishes green supply, perceived greenery, and green experience, and examines the step at which greenery enters awareness during travel. The study combined 21 days of ecological momentary assessment from 68 participants in Singapore, yielding 6,794 in-trip moments, and 25 route-reconstruction interviews. A satellite normalized difference vegetation index (NDVI) provided a top-down baseline of green supply, and a street-level green view index (GVI) from Google Street View (GSV), matched to 5,824 moments, provided a co-located eye-level baseline. …

The Stickiness Of Meritocratic Beliefs From Adolescence To Adulthood In Singapore, Yen Kiat Chong, Shin Bin Tan, Vincent Chua, Han Ei Chew

Research Collection Office of Impact

The belief in meritocracy has been rising over the past few decades in developed countries. While many studies have focused on the belief in meritocracy, its distribution across groups and its effects, much less is known about how beliefs may change as individuals age and undergo major life transitions. Using linear growth models on three waves of panel data from a national youth survey in Singapore, we found that the major life transitions to adulthood – progressing through the education system (e.g., completing tertiary education), transiting from full-time studies to full-time work, getting married and becoming a parent – predicted …

Neural Symphony Of Flow Experience: Evidence For High-Dimensional Metastable Dynamics, Abdelrahman B. M. Eldaly, Kris Zhangguang Kang, Fiona Fui-Hoon Nah, Leanne Lai-Hang Chan, Keng Siau, Xiao Fan Liu, Richard Huskey, Langtao Chen, Tejaswini Yelamanchili, Rene Weber

Research Collection School Of Computing and Information Systems

Flow, an optimal experience characterized by deep immersion and engagement in an activity, has been extensively studied in behavioral research. However, its neural dynamic mechanism remains poorly understood. In a within-subject video gaming experiment, we captured neural activity underlying flow, boredom, and anxiety using a 64-channel electroencephalogram (EEG) system. Compared to boredom and anxiety, flow exhibits the highest global functional connectivity, metastability, and dimensionality of dynamic functional connectivity patterns, suggesting that flow is a highly adaptable process that is supported by high-dimensional neural dynamics. Unlike previous studies that focused on identifying static or localized brain activity, we examine the neural …

Analysis Of Extended Producer Responsibility In E-Waste Management: Policy Drivers And Challenges In Singapore, Aldy Gunawan, Aidan Marc Wong, Tasaporn Visawameteekul, Minh Phuong Huynh, Linh Chi Tran

Research Collection School Of Computing and Information Systems

This paper examines the role of the Extended Producer Responsibility (EPR) scheme in electronic waste (e-waste) management in Singapore. It investigates the policy drivers and challenges of e-waste management, using data from an online survey to explore the attitudes and behaviors of young consumers, with a particular focus on youth. We employ the Theory of Reasoned Action (TRA) and the Theory of Planned Behavior (TPB) frameworks to develop a model that examines the relationships among attitudes, perceived norms, awareness, and perceived convenience in relation to EPR awareness and perception. The findings highlight the need for customized policies tailored to different …

Tiny Treasures: Cloves In Early Modern English Literature, Emily Soon

Research Collection School of Social Sciences

This Southeast Asian spice not only sparked fierce international competition, but also featured within the literature of the Global Renaissance.

Leading The Change: Staff-Driven Ai Transformation In Smu Libraries’ Collection Team, Siew Khim Lim, Fion Goh

Research Collection Library

No abstract provided.

Definitions And Mathematical Models Of Op Variants, Pieter Vansteenwegen, Aldy Gunawan

Research Collection School Of Computing and Information Systems

We have described the basic orienteering problem (OP) in Chap. 2, as one known variant of the single vehicle routing problems with profits (VRPP). In this chapter, we introduce the best-known variants of the OP. The first one is the team orienteering problem (TOP). In the TOP multiple routes can be composed to visit a subset of customers. In the context of the game of orienteering, the TOP corresponds to several players of the same team, each collecting profits in parallel, during the same time span. Another well-known variant of the basic OP is the OP with time windows (OPTW), …

Ai-Ready Libraries Require Ai-Ready Librarians: Building Organisational Capability For Digital Transformation, Salihin Mohammed Ali

Research Collection Library

Academic libraries worldwide are rapidly experimenting with artificial intelligence (AI) to enhance research, learning, discovery, operations, and user engagement. However, many institutions continue to approach AI adoption primarily through isolated pilots, individual experimentation, or technology-centric initiatives. While these efforts generate innovation, they often struggle to scale sustainably without corresponding organisational capability development. This presentation argues that AI-ready libraries require AI-ready librarians and proposes an organisational capability approach for sustainable AI transformation in academic libraries. Drawing from the development of a library-wide AI strategy plans at Singapore Management University, the presentation explores how AI capability-building can be operationalised across diverse functional …

The Ambivalent Wisdom Of Moral Disgust, Brandon Yip

Research Collection School of Social Sciences

This paper has two aims. First, to provide a positive account of moral disgust. I suggest that moral disgust is a response to acts that are socially corrosive, namely, acts that undermine the normative structure to which an agent is attuned. I support this analysis with two lines of evidence: (1) moral disgust serves the important function of guarding normative structures from socially corrosive actions and (2) the analysis provides an illuminating explanation of moral disgust in a wide variety of cases. The secondary aim of this paper is to probe the normative implications of my positive account. I suggest …

Global Prevalence Of Depression Among University Students: A Comprehensive Umbrella Review, Gilda Yun Kai Sam, Xun Ci Soh, Harshitha Balaji, Gabriel X. D. Tan, Shu Fen Diong, Meilan Hu, Andree Hartanto, Nadyanna M. Majeed

Research Collection School of Social Sciences

Depression has become a major concern for educational institutes due to its increasing incidence and detrimental impacts on students’ well-being. However, its global prevalence in the context of tertiary education remains unclear. This umbrella review summarised existing meta-analyses and systematic reviews to examine the worldwide prevalence of depression among university students. Several sociodemographic and methodological factors, including differences in depression prevalence before, during, and after COVID-19, were examined as moderators. Structured and exhaustive searches were conducted in five bibliographic databases and five journals, alongside two sources of grey literature. A total of 61 meta-analyses and systematic reviews were included in …

When The Best-Fit Model Is Not Best: The Glass Slipper Fallacy And Latent Growth Mixture Modelling, Jonathan L. Chia, Markus Wettstein, Andree Hartanto

Research Collection School of Social Sciences

Despite the use of latent growth mixture modelling (LGMM) to study longitudinal changes, existing practices may inadvertently impede this very investigation. Although subgroup trajectories may theoretically differ in their structure (e.g., some subgroups being linear, some curvilinear), the current convention advocates overreliance on the baseline model to derive subsequent profile trajectories, which may obscure these structural differences. In this article, we provide a brief description of extant LGMM practices, after which we explicate the pitfalls of the current approach. Finally, we provide a principled approach for LGMM research moving forward. Specifically, we recommend specifying a set of theoretically plausible models …