Social and Behavioral Sciences Commons^™

Venturing From The “Back Room”: Do Technical Services Librarians Have A Role In Information Literacy?, Laura Turner, Alejandra Nann

Charleston Library Conference

Catalogers, electronic resources librarians, and acquisitions librarians spend a lot of their time in the “back room” of their library. Yet even as their roles expand to include participation in innovative library initiatives like institutional repositories, shared print analysis, and digital collections, they are not often consulted on new user-instruction activities like enhancing the information literacy (IL) programs for their library community. Information literacy to advance student learning is now emphasized by many accrediting agencies, making it one of the hottest topics in public services today. There are endless library conferences, workshops, and poster sessions devoted to its meaning, methods …

Resolved, Every Librarian A Subject Librarian: Implementing Subject Librarianship Across A Research Library, Steven E. Smith, Deborah L. Thomas, Alan H. Wallace

Charleston Library Conference

Many academic research librarians are specialists—catalogers, data curation librarians, electronic resources librarians—and working with students is considered to be a job for public service librarians. The University of Tennessee Libraries is expanding subject librarian responsibility across the Libraries, and research librarians who may have never worked in public services are assuming liaison and collection development roles. Steve Smith, Dean of Libraries, will share his model of learning, research, and collections (LRC) librarianship and explain his rationale for starting the University of Tennessee, Knoxville Libraries down this road. And how is that concept working for us? Hear from a couple of …

You Cannot Have Too Much Electronic Resources Staffing, Shade Aladebumoye, Nadine P. Ellero, Paula Sullenger

Charleston Library Conference

Two years ago, Auburn University Libraries created a new Electronic Resources and Serials Services (ERSS) unit to create a cohesive, highly responsive, and forward-moving team. This newly created unit wanted to do things right, well, and strategically. When the team reflected upon the current staffing situation, the following issues emerged: (1) doing “more with less” was not a recipe for success; (2) projects were a far-away dream; and (3) having too little documentation was dangerous for succession. In addition the Unit Head was assuming more administrative assignments, making delegation of tasks not possible for this small and full-to-capacity work group. …

Electronic Resource Management: Functional Integration In Technical Services, George Stachokas

Charleston Library Conference

Declining usage of print materials along with increasing usage of electronic resources makes it necessary for libraries to reallocate personnel from print management to electronic resources management. Electronic resources management should be the primary focus of technical services units in the early twenty-first century. Print should no longer be treated as the default format, and the work of library staff must be reorganized and reintegrated with librarians and other professionals to reflect the growing importance of electronic resources in contemporary information services.

Staff workflows in technical services can be organized to emphasize functional areas of electronic resources management including troubleshooting, …

How Is That Going To Work? Rethinking Acquisitions In A Next-Generation Ils, Kathleen Spring, Megan Drake, Siôn Romaine

Charleston Library Conference

What do acquisitions policies and workflows look like in next-generation systems? How can institutions leverage automated processes to improve efficiency, and what happens when you also belong to a consortium that is looking to increase collaboration? The Orbis Cascade Alliance is a consortium of 37 public and private academic institutions in Oregon, Washington, and Idaho. In January 2012, the Alliance began a 2-year process of migrating all 37 institutions to a shared ILS. Migrating in four cohorts every 6 months, the first cohort of six institutions went live with Ex Libris’s Alma and Primo in June 2013. Representatives from three …

Bitter Coffee And Watered-Down Bourbon: Lessons For Libraries From Chase And Sanborn Coffee And Maker’S Mark, Corey Seeman

Charleston Library Conference

The story of Chase and Sanborn Coffee provides a great morality tale for all organizations, including libraries, about how small changes may lead to larger problems down the road. Chase and Sanborn ranked with Maxwell House as one of the leading coffee brands in the early twentieth century. They were known not only for their fresh sealed coffee, but also for the Chase and Sanborn Hour variety show that featured many stars, including Don Ameche, Nelson Eddy, and Edgar Bergen with his wooden dummy Charlie McCarthy. In the years after World War II, there was a belief at the company …

Pitch Perfect: Selling To Libraries And Selling Libraries To Nonusers, Mark Sandler, David Celano, Melissa Loy-Oakes, Marianne Ryan

Charleston Library Conference

Sales is the art of persuasion. It is intentional activity to move another individual (or group of individuals) to a desired outcome—for example, “no” to “yes”; “maybe” to “yes; ”yes, someday”; to “yes, now.” And, not surprisingly, there are numerous strategies for selling—challenger, consultative, high-touch, solution selling, etc. Regardless of the particular sales method in use, it is important to recognize that sales activity is purposeful, goal driven, and remarkably effective. Paradoxically, the most effective sales interactions are those where the customer does not even recognize that they have been “sold.” The mark of a great sales person is the …

Doing More With Less: Exploring Batch Processing And Outsourcing In Academic Libraries, Patrick J. Roth, Jeffrey D. Daniels

Charleston Library Conference

Doing more with less is a challenge facing all libraries. Staff sizes are trending down while technical services work load remains the same or is increasing; at the same time, there are new and emerging areas of focus for libraries. Grand Valley State University Libraries have made a commitment to exploring any opportunity to outsource or streamline workflows. Presenters will discuss specific examples that utilize outsourcing opportunities as well as batch processing to keep up with the work demand and benefit the library. Positives and negatives of these experiences will be explored. Factors to be discussed will include cost, staff …

It Can Be Done! Planning And Process For Successful Collection Management Projects, Fran Rosen, Pamela Grudzien, W. Lee Hisle, Patricia A. Tully

Charleston Library Conference

Many academic libraries face the challenge of decreasing the size of print collections. This paper offers perspectives on a range of activities for successful projects. At Connecticut College, W. Lee Hisle found that, with proper planning and execution, a successful Collection Management Project can be completed without substantial campus turmoil. Hisle discusses project principles, communications strategy used, data used to “sell” the project, and lessons learned. This project allowed the bookstack footprint to be reduced by one-third without loss of access of any item. Pat Tully, from Wesleyan University Library, presents some lessons learned from a last-copy weeding project that …

Proving The Value Of Library Collections Part Ii: An Interdisciplinary Study Using Citation Analysis, Amalia Monroe-Gulick, Lea Hill Currie

Charleston Library Conference

At the 2012 Charleston Conference, University of Kansas (KU) librarians presented the results of a citation analysis project conducted using faculty publications in the sciences. Library administrators were excited by the findings reported from this analysis and compelled the librarians to proceed with more citation analysis research by supporting them with student assistants who helped gather the initial data that were used in the study. During the subsequent year, KU librarians took the collection assessment project two steps further by gathering citation data from faculty publications in the humanities and social sciences to conduct an extensive citation analysis.

Using a …

Changing Operations Of Academic Libraries, Allen Mckiel, Jim Dooley, Robert Murdoch

Charleston Library Conference

The session is an exploration of library operational adaptations to the changing technologies of information distribution and usage. The librarians will present glimpses of the changes occurring in their library operations as they transition to services without print. The cadence of change, particularly with respect to e-books, continues to accelerate. The moderator will summarize some of the technology changes of the last year, and a panel of librarians will explore, through the evidence of their changing library operations, a range of topics including: trends in e-book acquisition and usage; developments in open access publishing; changes in consortia; and the role …

Opportunities And Challenges Of Data Publication: A Case From Purdue, David Scherer, Lisa Zilinski, Courtney Matthews

Charleston Library Conference

Beginning in 2011, there have been several policy changes directly affecting the management, preservation, and accessibility of publically funded research and resulting research data in the United States. On January 18, 2011 the National Science Foundation (NSF) required data management plans to be submitted with all grant proposals (National Science Foundation, 2013). On February 22, 2013, the Office of Science and Technology Policy of the President of the United States extended a similar requirement to all federal agencies that have a research and development budget of more than $100 million (Holdren, 2013). These requirements illustrate the need for further coordination …

Increasing The Discoverability Of Institutional Video: A Survey Of Current Trends And Best Practices, Robert Murdoch

Charleston Library Conference

While the volume and importance of video content on the web is growing exponentially and users are engaging with video content in unprecedented ways, rich video assets from academic institutions remain hidden and inaccessible on college campuses and invisible to the wider world. Digital video clips sit siloed on hard drives and are not cataloged. VHS tapes and reels of 16mm film are boxed in archives, faculty offices, and storage facilities. By making video content more discoverable and accessible, institutions have an unprecedented opportunity to showcase their rich heritage and enhance teaching and research for future generations on campus and …

Publarians And Lubishers: Role Bending In The New Scholarly Communications Ecosystem, Nancy Maron, Sylvia Miller, Charles Watkinson, Anne Kenney

Charleston Library Conference

It has been said that the work of publishers and librarians will merge over time until we are all publarians and lublishers. Do we still envision a shared future? As new publishing programs within libraries and experimental publisher-library collaborations continue to challenge us to move outside of our comfort zones, are we learning from each other? What are some practical, down-to-earth ways that we can take advantage of each other’s expertise? How can we produce and market scholarly content in a more integrated way to meet the needs of scholars in a digital-information ecosystem, without duplicating effort on separate tracks? …

Selfpub 2.0, Mitchell Davis, John Sherer, Charles Watkinson, William Kane, Cyril Oberlander, Bob Nardini, Michael Levine-Clark, Matt Nauman, Joyce Skokut, Deb Hoadley, Robert P. Holley, Eleanor Cook, Leslie Lees, Bill Gladstone, Kelly E. Leonard

Charleston Library Conference

The self-publishing revolution has created a drastic increase in the number or works being published in the social sciences and humanities. This windfall of content has created an abundance that can be overwhelming, but it ultimately presents an opportunity for libraries to develop deeper and more unique collections. The preconference at the 2013 Charleston Conference focused on several interrelated topics in the self-publishing world: navigating the abundance of self-published material, libraries’ adoption of the role of publisher, vendor perspectives on self-published content and plans for the future, issues in humanities and social science acquisitions of self-published works, and an agent’s …

Herding E-Cats: Emerging Standards In Electronic Book And Journal Publishing And Management, Betty Landesman

Charleston Library Conference

As our collections become increasingly electronic, standardization of publishing and tracking practices also becomes increasingly critical in order to better serve our users. This paper describes new, updated, and emerging standards and recommended practices that are designed to support the publishing, identification, and retrieval of electronic materials. It provides an overview of standards such as Supplemental Journal Article Materials, Standardized Markup for Journal Articles, KBART (Knowledge Bases and Related Tools), DDA (demand-driven acquisitions), PIE-J (presentation and identification of e-journals), and EPUB (it is not an acronym); how they relate to the work of a broad spectrum of attendees; and particularly …

Metadata And Open Access: Reliably Finding Content And Finding Reliable Content, Sommer Browning, Jean-Claude Guédon, Laurie Kaplan

Charleston Library Conference

Metadata and open access publishing continue to be topics of debate and discussion in the popular media, blogs, and listservs. Different points of view exist among librarians, researchers, publishers, and others, and several examples will be presented regarding open access journals and articles and digital data from the perspective of metadata and accessibility. Open access content is the utmost accessible content, if students and researchers know how to find it and know how to judge whether what they find is worthy of inclusion in their research. The discussion will focus on how to make open access publications and articles more …

A Foray Into Library Digital Publishing: The British Virginia Project At Virginia Commonwealth University, Kevin Farley

Charleston Library Conference

The British Virginia project involves a collaboration between Virginia Commonwealth University (VCU) Libraries and faculty members in the departments of English and History at VCU, with the project led by Dr. Joshua Eckhardt (English). As of April 25, 2013, the project has published its first title: an online edition of a sermon preached to the Virginia Company by William Symonds. To ensure the success of this project, a number of details required careful planning, including library outreach, IT involvement, and digital publishing protocols. Our example has deepened a move toward a dynamic and creative digital environment for researchers across campus. …

Modeling A Shared National Cross Digital Repository, Jean-Gabriel Bankier

Charleston Library Conference

The United States Office of Science and Technology Policy (OSTP) delivered an open access directive in early 2013 mandating that federally funded research articles and associated data must be made accessible online to the public, free of charge. In response to this mandate, university and library organizations proposed the Shared Access Research Ecosystem (SHARE). With experience in the design and creation of large-scale federated repositories, bepress, best known for our hosted institutional repository platform Digital Commons, can offer unique insight into what makes a federated repository successful. This paper will outline the attributes of a successful shared national cross digital …

Subject Librarian Initiative At The University Of Central Florida Libraries: Collaboration Amongst Research And Information Services, Acquisitions And Collection Services, And The Office Of Scholarly Communication, Michael Arthur, Barbara G. Tierney

Charleston Library Conference

At the University of Central Florida Libraries, the Research and Information Services Department, the Acquisitions and Collection Services Department, and the Office of Scholarly Communication are collaborating to create and support a new Subject Librarian Service Model that focuses on proactive outreach to faculty and students. Since January 2013, these three units have worked closely together to emphasize the importance of Subject Librarians becoming more fully integrated into the university infrastructure through increased subject liaison roles. This collaboration has involved realigning, refining, and emphasizing the importance of the Subject Librarians’ academic department and program assignments and training the librarians to …

Support When It Counts: Library Roles In Public Access To Federally Funded Research, Kristine M. Alpi, William M. Cross, Hilary M. Davis

Charleston Library Conference

In November 2012, the National Institutes of Health (NIH) announced it would begin enforcing its April 2008 mandate of public access to NIH-funded research by delaying processing of investigators’ grants reporting noncompliant publications. In response, the North Carolina State University (NCSU) Libraries offered to assist the University’s sponsored research administration in supporting NCSU researchers who had publications stemming from NIH funding and had not achieved compliance. Since the 2008 NIH mandate, over 1,000 articles based on NIH-funding have been published by NCSU across research areas including veterinary medicine, life sciences, physical sciences, social sciences, engineering, textiles, design, math, and statistics. …

3-D Printing, Copyright, And Fair Use: What Should We Know?, Posie Aagaard, Michael A. Kolitsky Phd

Charleston Library Conference

If the library is more than its collection, then use of 3-D printing to create knowledge is a good fit—but 3-D printing in library makerspaces can also provide greater access to collections by transforming 2-D images into 3-D tactile informational objects for use by blind or visually impaired patrons.

Will new negotiations between libraries and publishers of journals, images, maps, and other visual resources now include access to files for 3-D printing tactile objects for on-demand creation of 3-D prints for tactile use? Is a 3-D print of a 2-D photo or digital image a derivative work? Will the treaty …

Beyond Demand Driven: Incorporating Multiple Tools In A Consortial Collection Strategy, Karen H. Wilhoit

Charleston Library Conference

OhioLINK has a long history of sharing print resources among its members. When e-books began to enter the market, OhioLINK was an early adopter of the new format. However, as e-books grew in importance and OhioLINK institutions began buying them individually in large numbers, we realized that our existing methods of acquiring e-books for the consortium were not completely meeting our needs. In April 2013, OhioLINK began a pilot project with Yankee Book Peddler (YBP), ebrary, Ashgate, Rowman and Littlefield, and Cambridge University Press to purchase e-books for our members. The pilot combines automatic purchase of titles that fit two …

Redesigning Workflows And Implementing Demand-Driven Acquisition At Virginia Tech: One Year Later, Connie Stovall, Edward Lener, Tracy Gilmore

Charleston Library Conference

Library budgets are often stagnating, staff time is being redirected towards other needs, and demand for online resources is seemingly insatiable. These realities were part of the impetus behind Virginia Tech Libraries’ decision to begin a one-year demand-driven acquisitions (DDA) pilot program.

This paper provides an overview of the DDA implementation challenges at Virginia Tech’s University Libraries and will detail the collection opportunities and financial benefits gained. Our goal is to provide participants with information to assist with their implementation of DDA. In summer 2012, Virginia Tech implemented a multivendor DDA option with YBP Library Service. The implementation and integration …

Collective Collection Building And Dda, Kerry Scott, Jim Dooley, Martha Hruska

Charleston Library Conference

Many librarians have advocated for the use of demand-driven acquisition (DDA) as an important money-saving approach in a time of reduced resources that target acquisitions we know will be used. In addition to saving money, the introduction of e-DDA presents an opportunity for a consortium to achieve three collection development objectives: continue to make the core publisher output available—and even more quickly and easily available; free up more of the collections budget to purchase unique content for the system across the campuses, not just at the larger schools; and allow campuses to review user activity to make systemwide, long-term decisions …

Are Midsize Academic Libraries On The Right E-Book Train?, Allan Scherlen, John P. Abbott

Charleston Library Conference

Librarians and their vendors were invited to a lively lunch discussion of the fate of books in midsize academic libraries. Do the monograph acquisition models advocated by many R-1 librarians at recent Charleston Conferences fit the needs of midsize academic libraries? These radical new models appear to assume almost full migration to e-books and include such strategies as wholesale movement to e-book-only approval; large leased e-book packages; and expansive DDA offerings of e-books in the catalog. Should midsize academic libraries, which are more often faced with unpredictable budget cycles, limited resources, and a different set of priorities, follow the R-1’s …

A Demand-Driven-Preferred Approval Plan, Ann Roll

Charleston Library Conference

California State University, Fullerton’s Pollak Library is working toward the goal of providing as much content in electronic format as possible. To address this need along with a shrinking budget for monographs, the Library recently moved to not only an e-preferred approval plan, but actually a demand-driven-preferred approval plan. Pollak Library had a successful demand-driven acquisitions (DDA) plan in place for some time, in which slipped approval plan titles were automatically added to the Library catalog and made available for short-term loan via DDA. With some slight workflow adjustments, approval plan titles that were sent automatically as books, rather than …

“To Mediate, Or Not Mediate, That Is The Question”: Setting Up Get It Now At Furman University Libraries, Janet Nazar, Tim Bowen

Charleston Library Conference

In late spring 2013, Furman Library set up unmediated Copyright Clearance Center (CCC) access to our pay-per-view journals through Get It Now. Working with the CCC, and EBSCO, Furman set up a custom link to allow students unmediated access to titles previously available only through interlibrary loan or via mediated pay-per-view access. On Tuesday May 21, 2013, we began offering unmediated access to journal articles. Since that time, Furman students, faculty, and staff have directly ordered numerous articles through Get It Now.

Too Much Data? Never Enough! Cost-Efficient Collections Acquisitions Decision Making Through Data Analysis, Jaimie Miller, Kat Mcgrath, Eva Gavaris

Charleston Library Conference

Libraries are increasingly called upon to efficiently use collection dollars in creative ways. Content needs are ever increasing, and, with the growing range of format and delivery options, finding means to identify resources that provide unique, or added, value is essential.

Libraries regularly receive offers of sale pricing, or reduced pricing, for the subscription or purchase of multititle collections. Most often, these packages are for online content that the library may, or may not, have already acquired in one of the multiple formats available.

In an environment of multiple formats, ISBNs and/or ISSNs per title, variable titles, and alternate imprint …

Adding Pda For Print? Consider Your Options For Implementation, Teresa Koch, Andrew Welch, Lisa Mcdonald

Charleston Library Conference

Drake University decided to expand our electronic patron-driven acquisition (PDA) program to include print. The reasons were low usage of approval books, librarian uncertainty about which slips to purchase, a desire to make more efficient usage of acquisition funds, and our desire to determine if PDA was a workable acquisitions model for print materials.

This paper will discuss the factors the Library considered in selecting a vendor, including the ability to integrate the two formats without duplication, technical considerations, and real-time stock availability to enable rush delivery.

Additionally, the paper will discuss librarian and teaching faculty roles in developing PDA …