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Industrial and Organizational Psychology

Theses/Dissertations

2021

Trust

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Timber! How Loss Of Trust Contributes To The Downfall Of Narcissistic Leaders, Jennifer Lynch Jun 2021

Timber! How Loss Of Trust Contributes To The Downfall Of Narcissistic Leaders, Jennifer Lynch

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Individuals higher in grandiose narcissism are motivated to maintain a grandiose self-view, which can be accomplished through self-promotion and self-defence (Back et al., 2013). Drawing from the dual-process model of narcissistic admiration and rivalry, the current study examined how these forms of narcissism differentially relate to changes in perceived leader effectiveness. As well, I tested whether trust mediated these relationships. The final sample included 165 participants in 42 teams followed from team formation to dissolution, gathering data at four time points. During their lifecycle, the teams worked on a design project. Support was found for narcissistic rivalry corresponding to a …


Capturing Intentional Testing Of An Automated System, Abraham Haskins Jan 2021

Capturing Intentional Testing Of An Automated System, Abraham Haskins

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Users change their behavior when interacting with automated systems based upon their trust levels. Users faced with an unknown system will adjust their trust levels as they learn more about that system. Past automation trust research has implicitly assumed that users are passive recipients of information when interacting with new systems. Feedback-seeking behavior, a pattern of behavior involving actively eliciting information about one’s performance, is a well-researched concept within interpersonal research. Applying this interpersonal research to the domain of automation, I examined cases in which individuals sought feedback regarding the reliability of an unfamiliar automated system by asking for answers …


An Interaction Between Anthropomorphism And Personality On Trust In Automated Systems, Abraham Haskins Jan 2021

An Interaction Between Anthropomorphism And Personality On Trust In Automated Systems, Abraham Haskins

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Automated assistance is increasingly being implemented in domains ranging from healthcare to transportation. The reason for the tendency for certain users to trust or mistrust automated assistance has been studied to mixed effect. I examined the effect of anthropomorphism as an independent factor on user trust. In addition, I examined the potential for anthropomorphism to act as a moderator between the personality traits of a user and the trust a user demonstrates in the automated aid. Though the participants in the anthropomorphic condition did view the assistant as more human-like, the level of anthropomorphism had no effect on user behavior. …