Social and Behavioral Sciences Commons^™

Using Personality Traits To Select Customer-Oriented Security Guards, Tracy Marie Shega

All Graduate Theses, Dissertations, and Other Capstone Projects

The customer orientation of current security guards was assessed using both the newly developed Customer Orientation Scale and IPIP items. Specifically, the Big Five factors of agreeableness, conscientiousness, and emotional stability were measured. Scores on these two customer orientation scales were compared to measures of job satisfaction and perceived job-ability fit.

Development Of A Pilot Selection System For A Midwestern University Aviation Program, Kathryn Wilson

All Graduate Theses, Dissertations, and Other Capstone Projects

This paper discusses the evaluation of an existing selection system for a Midwestern University's Aviation Program and attempts to find significant predictors of pilot performance using personality measures including the Five Factor Scale, Cockpit Management Attitudes Questionnaire, Self Monitoring Scale, an Integrity Scale, and cognitive measures including Block Counting, Rotated Blocks and Numerical Reasoning. Data from 24 student pilots was examined with bivariate correlations and stepwise regression and results indicate personality plays a role in predicting successful pilot performance. The CMAQ, extraversion and block counting measures were positively correlated with facets of performance including decision making in-flight, consistently arriving on-time …

Social Networks, Individual Orientations, And Employee Innovation Outcomes: A Multi-Theoretical Perspective, Travis J. Grosser

Theses and Dissertations--Management

I examine individual innovation in organizations from a social network perspective. I employ two theoretical lenses to examine innovation outcomes in three separate empirical studies. First, I use a sociopolitical framework to examine how political skill and social network structure interact to predict successful innovation initiation and, ultimately, career success. I find that innovation initiation mediates the relationship between political skill and career success. Moreover, structural holes in employees’ social networks moderate the mediated relationship between political skill and career success such that the relationship is stronger for employees with many structural holes in their social network. Second, I use …

Positive Workplace Dynamics: A Qualitative Exploration Of Exceptional Performance In Community College Units, R. Michael Stapleton

Theses and Dissertations--Educational Policy Studies and Evaluation

In this companion dissertation findings are reported of applied case study research on four community college organizational units that consistently meet or exceed standard performance measures. Ample prior evidence confirmed that performance extended significantly beyond what might be explained by available tangible resources alone. The case study contexts are common in higher education in general: a) an external partnership, (b) an ad hoc team, (c) a traditional, cross-divisional service unit, and (d) a grant-funded student service unit.

Emerging positive organizational theory and research shows promise for revealing performance-influencing phenomena and behaviors that are not adequately represented in standard measures. Therefore, …

An Investigation Of Online Unproctored Testing And Cheating Motivations Using Equity Theory And Theory Of Planned Behavior, Valerie Nicole Brophy

All Graduate Theses, Dissertations, and Other Capstone Projects

The prominence of unproctored online testing in selection has caused researchers and practitioners to turn their attention to the possibility of cheating and methods of detecting and decreasing it. Past research has shown that separately both equity theory and theory of planned behavior can predict maleficent behaviors. This study combines both of these theories--with equity theory as an operationalization of the precedents of theory of planned behavior--in attempt to predict past cheating behaviors. The present study aims to give selection professionals a framework by which to understand the motivations behind cheating on pre-employment tests. Equity sensitivity findings were limited due …

Recruitment Discrimination Against Middle Eastern People In Western Australia : The Case Of Accountants, Tiny Pinkerton

Theses : Honours

The population of all Western countries are ageing and humanitarian efforts saw increasing numbers of people from Middle Eastern origin settle in Australia. Whilst older people are encouraged to remain in paid employment longer, it is not clear whether Middle Eastern people and the older population are as readily hired as are Anglo Australians and the younger population. Pairs of fictitious, unsolicited job applications were used to test for age and racial discrimination of Middle Eastern people in the Western Australian labour market. The study employed a 2 x 2 between subjects design with race (Anglo Australian and Middle Eastern) …

The Effect Of Environmental And Psychological Coping Resources On Unemployed Adults' Well-Being, Robert Paul Carnicella

Legacy Theses & Dissertations (2009 - 2024)

Gowan and Gatewood's (1997) theory of coping with job loss provided a framework for studying how individuals cope with the stress of unemployment. Previous empirical evidence identified social support and financial resources as predictors of unemployed adults' coping outcomes. McKee-Ryan, Song, Wanberg, and Kinicki (2005), however, noted the need for further research to better understand the environmental and psychological coping resources used by unemployed adults. Savickas (2005) hypothesized that individuals who endorse greater amounts of adaptable thinking about their careers will also report a greater sense of well-being during career transitions. Thus, the present study examined how environmental and psychological …

Actions, Practices, And Workplace Conditions That Characterize High-Engagement Workgroups In A Hospital Environment, Barbette Weimer-Elder

Dissertations

In the United States a large number of people are not engaged at work. The lack of engagement affects the service outcomes as well as financial bottom line of organizations. The cost of actively disengaged employees in the U.S. is about $300 billion a year. Research cites the importance of examining business units that scored high on employee engagement to learn about actions and practices that drive business outcomes.

Between 2005-2010 The Community Hospital (TCH), part of a Healthcare Corporation in Valley Town, USA (pseudonym), assessed employee engagement using Gallup’s Q12 survey. Some groups scored in the top quartile and …

Impact Of Binaural Beat Technology On Vigilance Task Performance, Psychological Stress And Mental Workload, Elizabeth Ann Shoda

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Currently, there is only one published study examining the impact of binaural beats on the performance of a laboratory vigilance task, however this study had mixed results and left many questions unanswered. I further examined this phenomenon by using a successive vigilance task, between-subjects design, and a control condition to determine whether beta frequency binaural beats could affect vigilance performance over time and across conditions. I hypothesized that participants listening to beta binaural beats would have more hits and fewer misses on the vigilance task than participants in the control condition. In addition, I hypothesized that participants listening to beta …

Heuristics: Bias Vs. Smart Instrument. An Exploration Of The Hot Hand, Jehangir Cooper

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Classical perspectives on judgment and rationality view heuristics as erroneous, leading to suboptimal judgments. Conversely, ecological perspectives view heuristics as smart mechanisms that result in good judgments in the face of uncertainty. Our research focused on the hot hand heuristic and examined it using non-linear analysis methods. This research attempted to answer two questions. The first question concerned the applicability of frequency analysis methods for detecting constraints (such as the hot hand) or structure in a time series of binary data, which we attempted to investigate through Monte Carlo simulations. We found that this method was sensitive enough to detect …

Personality's Influence On Burnout: An Unfinished Puzzle, David Andrew Periard

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This study examines the relationship between emotional exhaustion-the main component of burnout-and several facets of the Big Five Factors of personality. Previous research has found small relationships between the Big Five Factors and emotional exhaustion. I hypothesized that the facets of trust, cooperation, orderliness, and self-discipline will have curvilinear relationships with emotional exhaustion. The facets of vulnerability and depression were also hypothesized to moderate the curvilinear relationships between orderliness and self-discipline and emotional exhaustion. Regression analyses only found a curvilinear relationship between order and personal burnout when vulnerability was controlled for. A significant quadratic-by-linear interaction was found between order and …

The Life Individual Resilience Scale And Cognitive Reflection Test : Predictive Utility In Special Forces Selection, Anthony Moffitt

Theses : Honours

The use of psychometric testing by the military in the screening and selection of its personnel has played a significant role in test development (Aiken, 1997). Several studies have demonstrated the utility of such tests to identify and select elite Special Forces personnel specifically for their employment in complex and dangerous environments (Picano, Roland, Williams, & Rollins, 2006). Research of additional discrete personal attributes beyond traditional cognitive ability and personality traits has inspired studies into the measurement of specific aspects of performance, including perseverance, hardiness and decision-making (e.g., Beal, 2010; Temby & Drobnjak, 2010). However, the empirical evidence for these …

The Effects Of The Proportion Of Women In A Work Role And Tenure On Performance, Kathryn Gabrielle Van Dixhorn

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Token theory (Kanter, 1977) suggests that being a token individual in an organization can cause that individual to experience discrimination, increased pressure to perform, isolation from the majority group, negative stereotyping, and can interfere with performance. The purpose of this research was to determine if varying percentages of females in a work role do indeed influence the likelihood that these negative outcomes will occur by using performance data from an applied sample. By using both supervisor ratings and objective sales figures from a sales organization, this research filled a gap in the current research, in which token theory is often …

Job Crafting: The Pursuit Of Happiness At Work, Cristina D. Kirkendall

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Traditional job satisfaction theories focus on either environmental causes or stable underlying personality characteristics as determinants of job satisfaction, giving very little attention to the possibility that employees may be able to affect their own job satisfaction levels. Recent research on job crafting, however, has provided a source of optimism for changing job satisfaction levels. Job crafting is the processes by which employees actively shape their job to fit their individual needs and unlike the traditional models, it offers hope to those employees that work in a dissatisfying environment or whose personalities may not predispose them to high job satisfaction. …

Flash Lag Effect Model Discrimination, Stephen R. Gabbard

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The purpose of this study was to test the various models describing the Flash Lag Effect (FLE). Beginning with the initial work of Nijhawan (1994), several models have emerged endeavoring to explain the FLE (e.g., Eagleman & Sejnowski, 2000; Whitney, 2000; Baldo & Caticha, 2005). Two series of studies comprising 11 separate experiments were undertaken to differentiate these models, with a particular focus on the neural network model of Baldo and Caticha (2005). The experiments included the three primary FLE experimental paradigms: continuous motion (CM), flash-initiated (FIC) and flash-terminated (FTC). Ninety-three participants made observations in these three paradigms using a …

Emergent Features And Perceptual Objects: A Reexamination Of Fundamental Principles In Display Design, Jerred Charles Holt

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Objective: Our purpose was to discuss alternative principles of design (emergent features and perceptual objects) for analogical visual displays, to evaluate the utility of four different displays for a system state identification task, and to compare outcomes to predictions derived from the design principles. Background: An interpretation of previous empirical findings for three displays (bar graph, polar graphic, alpha-numeric) is provided from an emergent features perspective. A fourth display (configural coordinate) was designed to leverage powerful perception-action skills using principles of cognitive systems engineering / ecological interface design (i.e., direct perception). Methods: An experiment was conducted to evaluate these four …

The Effect Of Cue And Target Similarity On Visual Search Response Times: Manipulation Of Basic Stimulus Characteristics, Steven Charles Fullenkamp

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This study tested the hypothesis that the similarity of the cue and target in a visual search task is related to performance. Specifically, it was hypothesized that as the similarity between the cue and the target along the dimensions of stimulus contrast, spatial resolution and size increases, the amount of time that it takes to find a target among distractors decreases. Three experiments were performed to investigate the question. Experiments 1 and 2 employed a methodology that employed homogeneous search arrays where the contrast, spatial resolution and size of the elements were constant (high contrast, high spatial resolution and large …

Unproctored Internet Testing: Methods To Mitigate And Detect Cheating, Emily Annette Shindledecker

Theses Digitization Project

The purpose of this study was to examine cheating in Unproctored internet testing (UTI). Unproctored internet testing is becoming increasingly prevalent for personnel selection. However, the issues and implications of cheating in such tests are largely unknown.

The Influence Of Perceived Corporate Social Responsibility On Job Satisfaction: The Moderating Role Of Organizational Commitment, Xi Cheng

Theses Digitization Project

The purpose of this study is to empirically investigate the impact of perceived CSR (Corporate Social Responsibility) on job satisfaction, and to test the moderating role of organizational commitment within the relationship between perceived CSR and job satisfaction.

Examining Generational Differences Across Organizational Factors That Relate To Turnover, Kimberly Asuncion

All Graduate Theses, Dissertations, and Other Capstone Projects

Turnover continues to pose a problem for all organizations across industries. This study examines the complex nature of turnover, by examining the relationship of turnover intentions with perceptions of distributive justice, procedural justice, growth opportunities, and recognition across age groups. Age groups will be used as a proxy for generational cohort membership. Results of the study confirm previous research that generational differences do exist; however, those differences are fairly small. Perceptions of distributive justice, procedural justice, growth opportunities, and recognition were found to be significant predictors of turnover intentions regardless of the age group.

On A First Name Basis: Effects Of African American Sounding First Names On The Hiring Decision, Shayna Brown

Electronic Theses and Dissertations

A controlled experiment contributes to our understanding of the hiring disparity by examining the effect of applicant race and type of applicant first name on hiring decisions. Two- hundred and five participants acted as mock hiring managers and reviewed an application and resume, completed an evaluation of the applicant’s job related characteristics, and made hiring and starting salary recommendations. Measures for stereotype and race activation were also included. Neither applicant race nor applicant name type affected participants’ ratings of job related characteristics such as perceived motivation, intellectual ability, ability to work well with others, and potential in the field. Results …